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HDFC Bank Complaints & Reviews

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Last updated Jun 7, 2023
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HDFC Bank reviews & complaints page 6

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Address:Delhi

The hdfc bank has put a hold on my funds of rupees 2761.20 as mi revenue hold through gefu, ac number is
Account number: [protected]
Ifsc: HDFC0001669
Branch: HDFC BANK LTDKHASRA NO.619/21, CHATTARPUR
The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
+1 photos
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance
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    Sir/Madam


    HDFC Home Loan representative offered me a housing loan with lowest interest and I submitted all hard copy of documents asked by the representative for validation. As per the direction of the representative documents uploaded in the online portal On April 13, 2023.Next day, HDFC representaive made a phone cal and informed me to pay the processing fee as all the process is completed.

    Soon after...
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    The above Life Pension Super plus policy was taken on 25/2/13 which matured on 25/2/23.
    I was offered assured guaranteed pension policy which I did NOT like the returns and terms / conditions and cancelled the same during free look period.
    Now I am requesting for payment of surrender value which as per policy term is equal to NAV as i have run policy more than 5 years . But company NOT agreeing to pay the surrender value which is illegitimate and I am losing interest every day passing

    Regards
    Sanjay K Sachdev
    [protected]
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    As your query pertains to HDFC Life, please email your query to [protected]@hdfclife.com for better assistance.


    -Anay, Service Manager
    HDFC Bank Customer Assistance
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      Dear Sir, During checking my monthly credit card statement for april 2023I find a transaction of Rs. 3, 223.78 as AGGREGATOR EMI - OFFUS. What is this transaction meant for please clarify? However, I am to inform you that I have not applied for any loan anywhere against my credit card so far. Please explain the transaction so that I will take effective steps for its management.
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        Not take or buy any thinks from hdfc credit card.
        now i see automatic apply a loan and convert in emi also cut 5000rs from my credit card
        after i try to connect him no one pickup my call
        being a middle class man its very unfaithful
        sharing the statement please help
        AGGREGATOR EMI - OFFUS (Ref# 09999999980417000311735) 19, 999.00 Cr
        18/04/2023 OFFUS EMI, PROCNG FEE, [protected] (Ref# 09999999980418006685890) 199.00
        18/04/2023 IGST-VPS[protected]RATE 18.0 -09 (Ref# 09999999980418006685890) 35.82
        23/04/2023 OFFUS EMI, PRIN NB:01, [protected] (Ref# 09999999980423009087367) 3, 223.78
        23/04/2023 OFFUS EMI, INT NBR:01, [protected] (Ref# 09999999980423009087375)
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        HDFC Bank customer support has been notified about the posted complaint.
        Dear Customer,

        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges and the last four digits of your credit card number for us to help you with the solution.

        -Manoj, Service Manager
        HDFC Bank Customer Assistance
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          Hi Team,

          I transacted 930 rupees on 30Apr2023 via UPI using Paytm App but amount did not credit in merchant's account.

          UPI ID: gpay-[protected]@okbizaxis
          UPI ref No.[protected]
          Other details as per Net banking statement: UPI-RAVI Enterprise-gpay-[protected]@okbizaxis-UTIB[protected]-NA

          My mobile no:[protected]
          My Email ID: [protected]@gmail.com

          Please help me resolve this issue.
          Thanks in advance.
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the transaction details for us to help you with the solution.

          -Team MobileBanking
          HDFC Bank Customer Assistance
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            HDFC Bank Life Insurance Company Hdfc life insurance policy ( 25317573 ) being mis sold through fraud agents linked to hdfc life

            Dear Sir/Madam,

            i received a call on sep 29 2022 from HDFCLIFE( i am not aware of any policy), said offering the below, when they said HDFC EMI home loan EMI reduction and it is possible and i said OK .

            1. policy term 10 yrs ( HDFCLIFE Classic Assured plus)
            2. paying term 7yrs.
            3. premium 156000/ annum
            4. On mature : 19, 12, 532
            5. Credit card 0 EMI.
            6. EMI reduction from...
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            I changed my account to NRO last year and since then I am not able to receive OTP on my registered mobile number. I tried reaching out to them through emails but there is no response from their side. Frustrating experience from HDFC.
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay, Service Manager
            HDFC Bank Customer Assistance
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              CUST ID:[protected]
              hi, some of money is put on hold by the bank, but the bank didn't notified me regarding this before or after freezing the funds. Even after I've contacted the support many time and visited the branch multiple time they didn't provide me a official response regarding this. I am very disappointed by their service and failure to inform their customer of a transaction even I've raised a concern and filed a written complaint with the branch.
              i would like say that this entity is unable to do its job. i will consider it a as a gross negligence towards its customer.
              i would like to file for damages for causing me trouble and distress by failing to do their duty.
              HDFC Bank customer support has been notified about the posted complaint.
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                I can see that my bill statement is viewing the OFFUS EMI PRIN status with amount 1965.59 and offus emi interest with 74.63rupees from last few months.

                Above thing is getting included in my bill statement and why would I pay the due charges if they are not being used by me at all. I have paid all my previous bills on time.
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

                -Manoj, Service Manager
                HDFC Bank Customer Assistance
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                  Dear sir,
                  I was carrying out transaction of ₹1000 to Mr. Yashraj on 10 Apr 2023 which shown pending & later it got confirmed and the transaction was of ₹10000 erroneously. For which on same date i reported to HDFC Bank customer care as well as HDFC branch at Chadura, Budgam, J&K. But both of them denied to extend any kind of help. After registering the complaint, they disposed off without any clarification or resolution. I erroneously transferred the amount to Mr. Yashraj with UPI ID [protected]@paytm having contact number : +[protected] but he is not responding
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                    User ID[protected]
                    Incident - On last credit card statement(15/04/23) it is showing an OFFUS EMI of 6, 139.99.
                    15/04/2023 - OFFUS EMI, PRIN NB:01, [protected] (Ref# 09999999980415001875138) - 6139.99

                    But I havent purchased anything on that and I need to get the complete details.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We sincerely regret the inconvenience. Kindly write to us at https://leads.hdfcbank.com/applications/webforms/apply/MoneyPlus_Benefits_SM_Com... from registered e-mail ID from registered e-mail ID along with reference number TT[protected] for us to promptly respond to you via e-mail. Once you receive the auto generated acknowledgment, please forward/attach the attachment.

                    -Anay, Service Manager
                    HDFC Bank Customer Assistance
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                      Address:Devi Kunj Villa 5A, Khandwa Road, Near Rani Bagh

                      We (Myself and my Parents) had come to open our joint account on 10th April, 2023 at yoru Khandwa road Indore branch. We clearly mentioned in our application forms that we will need a debit card and a cheque book on my mother's name. What arrived after 10 days was just the cheque book. Now another 10 days have passed and we still don't have a debit card and this has stopped us from operating the new account. I twas crucial for us to get this...
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                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                      New account Debit card

                      Address:Devi Kunj Villa 5A, Khandwa Road, Near Rani Bagh

                      We (Myself and my Parents) had come to open our joint account on 10th April, 2023 at your Indore, khandwa road branch. We clearly mentioned in our application forms that we will need a debit card and a cheque book on my mother's name. What arrived after 10 days was just the cheque book. Now another 10 days have passed and we still don't have a debit card and this has stopped us from operating the new account. I twas crucial for us to get this...
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                      Address:hdfc bank charkhi dadri haryana
                      Hi,

                      I am hdfc account holder, few days from my account got deducted 472rs ("brn cash txn chgs incl gst") . I didn't receive any message or alert from you when i checked my account statement i came to know about this. I am disappointed with this kind of behaviour about not informing the customer. I am still confused about this deduction.

                      Regards,
                      Hdfc customer
                      +1 photos
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

                      -Anay, Service Manager
                      HDFC Bank Customer Assistance
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                        Address:No 3, Sindur Pushpavanam, Arcot Road, Valasaravakkam, Near La Chatelaine School

                        Hello sir/madam,
                        In my HDFC salary account I deposited 25, 000rs and tried to add money in mobiwik using HDFC debit card, it’s declined and shows inefficient balance so I checked my balance in net banking it’s showing 25, 000rs on hold . Then I reached your by HDFC bank and submitted letter about this and they told its takes some days . I waited for 1month still not no response from the bank so I tried to contact customer service through mobile and trying to reach ivr mode and asked to solve this issue so they failed a complaint and told within 7 days we take an action and I waited and received a message after 7 days the ticket is closed . Now my total money above 30, 000rs on hold and charging no maintenance charges . Please take any action from HDFC bank
                        +1 photos
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

                        -Anay, Service Manager
                        HDFC Bank Customer Assistance
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                          I ordered a product from Amazon on April 7, 2023, for an amount of Rs. 38854 from my HDFC credit card.The order id is[protected]. I returned the product on April 18, 2023, and they initiated the refund on that day, but still, my refund has not been received. The refund reference number is 3108jxbG.
                          +3 photos
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the transaction details and the last four digits of your credit card number for us to help you with the solution.

                          -Manoj, Service Manager
                          HDFC Bank Customer Assistance
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                            Hi Team,

                            Rupees 2655 debited from my account on 26 apr 2023 with narration INTER-BRN CASH CHG INCL GST 060323-MIR[protected]

                            Can you please check and update the reason for debiting the amount from my account.

                            Thanks.
                            +1 photos
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay, Service Manager
                            HDFC Bank Customer Assistance
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                              Account blocked due to undelivered my address change from .

                              Name- Sangeet Mahajan
                              Mobile number -[protected]
                              +1 photos
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We sincerely regret the inconvenience caused. We request you to write to us from your registered e-mail ID at https://leads.hdfcbank.com/applications/webforms/apply/MoneyPlus_Benefits_SM_Com... and share your concern for further assistance. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. Once you receive the auto generated acknowledgment, please forward/attach the screenshot.

                              -Anay, Service Manager
                              HDFC Bank Customer Assistance
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                                Address:HDFC BANK, Swastik Vihar
                                Website:www.google.com/url?sa=t&source=web&rct=j&url=www.hdfcbank.com

                                A certain amount 89/- has been debited from my account and now my balance is in negative -441/- which means a total a 530/- is going to debit as ACH DEBIT CHARGES, which I think doesn't not makes sense I have paid all my pending dues. As per your customer support they said it is debited by the branch, I have multiple accounts in different banks but they did not debit such amount in salary account. Please refund
                                +1 photos
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay, Service Manager
                                HDFC Bank Customer Assistance
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