HDFC Bank Customer Care
HDFC Bank Limited
Customer satisfaction rating: 52%
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23920
COMPLAINTS

HDFC Bank Customer Care

HDFC Bank Limited

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Address
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013
Landmarks:Opposite Kamala Mills Compound

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2461
down
1039
up
1002
down
566

Phone:
Phone:
up
982
down
477

Additional info

Customer Centre


Additional Contacts



Andhra Pradesh

+91 99 4949 3333



Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna

+91 99 4616 0616



Ahmedabad, Bengaluru, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai, Pune

+91 99 6160 6161



West Bengal, Sikkim, Andaman and Nicobar

+91 98 3107 3333



Meghalaya, Tripura, Nagaland, Mizoram, Arunachal Pradesh, Manipur (Toll Free from BSNL landline)

1800 345 3333



Assam

+91 99 5719 3333



Bihar, Jharkhand, Patna

+91 86 0266 6161



Maharashtra (except Mumbai) and Goa

+91 98 9060 3333



Haryana

+91 99 9624 3333



Gujarat

+91 98 9827 1111



Jammu & Kashmir, Himachal Pradesh
(Toll Free)

1800 180 4333



Karnataka

+91 99 4586 3333



Kerala

+91 98 9566 3333



Madhya Pradesh, Chhattisgarh

+91 98 9360 3333



Rajasthan

+91 98 7500 3333



Orissa

+91 99 3790 3333



Tamil Nadu, Pondicherry

+91 98 4067 3333



Punjab

+91 98 1533 1111



View More Information...

Customer satisfaction rating
52%
Complaints
23920
Pending
1923
Resolved
11776
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon12:00 am - 12:00 pm
Tue12:00 am - 12:00 pm
Wed12:00 am - 12:00 pm
Thu12:00 am - 12:00 pm
Fri12:00 am - 12:00 pm
Sat12:00 am - 12:00 pm
Sun12:00 am - 12:00 pm

HDFC Bank related photos (5334)

HDFC Bank Complaints & Reviews

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 Avinash Bhagwat Gopal on May 30, 2020
I have purchased iphone from unicorn store on 05/01/2020 and was entitled for 6000 cashback within 120 days of transaction. It’s been 5 months now but cashback not credited to my credit card for emi ref#09999999980107000302863

Complaint Status


[May 30, 2020] HDFC Bank customer support has been notified about the posted complaint.
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    HDFC Bank — hdfc cashback on debit card transaction

     Ajaykumar0814 on May 30, 2020
    I had purchased macbook on 12.01.2020 with an offer of cashback of rs. 7000 within days upon transaction being made through...
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       Aravind A7 on May 30, 2020
      I have purchased iphone 11 on jan 2. As promised by hdfc i haven't received the cash back till now.


      Cash back not received

      Complaint Status


      [May 31, 2020] HDFC Bank customer support has been notified about the posted complaint.
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        HDFC Bank — cashback not received for purchase of iphone from aptronix, hyderabad.

         Tanish Agarwal on May 30, 2020
        I had purchased an iphone 11 at aptronix sarath capital city, hyderabd through hdfc debit card bearing invoice no. Sccti/1920/739,...
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           Rambabu Chandragiri on May 30, 2020
          One assist membership was auto renewed with out my concern and charged my credit card 1714.
          Pls cancel this and refund the charges, iam not interested and i clearly informed the executive not to auto renewal.

          Rgds
          Chandragiri rambabu.

          Complaint Status


          [May 30, 2020] HDFC Bank customer support has been notified about the posted complaint.
          Dear customer, Please provide your details on this link and we shall look into this http://survey.webengage.com/ws/~1qq44ps - Nitesh, Team OneAssist
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             Šåńdÿ Ŕâwāt on May 30, 2020
            The bank has auto debited rs. 1899/- from my debit card number ending with 0646 without my concern on date:28/05/2020. I am not interested about this service and don't want this service any more. So cancel the membership and refund this debited amount of rs.1899/-

            Complaint Status


            [May 30, 2020] HDFC Bank customer support has been notified about the posted complaint.
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               Subhranil Ghosh on May 30, 2020
              I tried to book indigo flight ticket. The booking failed, but money was deducted from my account.


              Money debited but transaction failed

              Complaint Status


              [May 31, 2020] HDFC Bank customer support has been notified about the posted complaint.
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                [Resolved]

                 Anarul Haque on May 29, 2020
                I'm a hdfc bank acct holder. The has debited rs 885/- from my acct ending no 2130 on 06 jan 2020. I'm a soldier and my acct is dsp acct. So 2x atm card issue to me without annual charge but the bank has been debited the amt. So please refund the above amt to my acct.
                Complaint marked as Resolved 2020-06-04 16:23:08
                No action in my complain

                Complaint Status


                [May 29, 2020] HDFC Bank customer support has been notified about the posted complaint.
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                   Ayesha Jawed on May 29, 2020
                  I have my salary account in hdfc bank which is a zero balance account.
                  So now when i check my account balance it says -502 and the reason is mirevenue hold through gefu.

                  Account no [protected]

                  Complaint Status


                  [May 29, 2020] HDFC Bank customer support has been notified about the posted complaint.
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                     Krnshewale on May 29, 2020
                    I have bought my iphone11 with hdfc bank debit card on 25/01/2020 in apptronix hyderabad. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in croma showroom, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

                    Complaint Status


                    [May 29, 2020] HDFC Bank customer support has been notified about the posted complaint.
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                       huzpik on May 29, 2020
                      My savings account is showing an amount of rs. 17.70 on hold on 4th may with the message:

                      "mirevenue on hold through gefu".

                      Why is this happening? Blocking my funds without any explanation / cause is violating my rights as a customer. Kindly reach out to me and unblock the amount immediately.

                      Complaint Status


                      [May 29, 2020] HDFC Bank customer support has been notified about the posted complaint.
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                         Faizan Budye on May 29, 2020
                        There is a hold on my salary account of ₹905/-. Its shows hold is due to mirevenue through gefu. I want to know why the amount is showing on hold due to the mentioned reason. I do not have any outstanding of anything on hdfc.

                        Regards.
                        Faizan


                        Salary account

                        Complaint Status


                        [May 30, 2020] HDFC Bank customer support has been notified about the posted complaint.
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                           NarinderSinghSahdev on May 29, 2020
                          Have been offered life time free hdfc credit card with number 485498xxxxxx7934 with conditions that i have to make 4 transactions of minimum 500/- each every month for three consecutive months.
                          I did all the required transaction but still bank charged me 2500/- annual fee and 450/- igst towards annual fee.
                          I requested the bank for reversal of these charges and received a mail from bank stating that reversal of charges has been approved and will be credited to card account shortly, but still nothing has been credited even after 20 days of email.
                          Reference number [protected] was provided by bank in this regard.

                          Please look into the matter and try to solve the issue at earliest

                          Complaint Status


                          [May 29, 2020] HDFC Bank customer support has been notified about the posted complaint.
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                             sushilxyz on May 29, 2020
                            Cash back rs 6000/- not received on purchase of i phone on[protected] vide credit card ending 8140 from gurgaon

                            Complaint Status


                            [May 29, 2020] HDFC Bank customer support has been notified about the posted complaint.
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                               Bora Karunakar on May 29, 2020
                              The hdfc bank has put a hold on my funds of rupees 2876.67 as mi revenue hold through gefu,
                              Hdfc account :[protected]
                              Ifsc code: hdfc0009100
                              Vip road, visakhapatnam
                              The customer service is not able to give any info on this.
                              First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful

                              Complaint Status


                              [May 29, 2020] HDFC Bank customer support has been notified about the posted complaint.
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                                 Oindrila Dey on May 29, 2020
                                My current account is showing a negative balance as held by the bank through mirevenue hold through gefu.

                                Difficult to reach customer care service.

                                What is this negative balance about.
                                What to do about it.

                                Complaint Status


                                [May 29, 2020] HDFC Bank customer support has been notified about the posted complaint.
                                same issue. please reach out if you make any headway
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                                   Raja2020 on May 29, 2020
                                  Iam raja d worked as a hdfc employee id:124845, iam resigned my job last year may-2018, did not recieved my releaving letter kindly provide my releaving letter as soon as possible copy to below my mail id raja. [protected]@gmail.com

                                  Complaint Status


                                  [May 29, 2020] HDFC Bank customer support has been notified about the posted complaint.
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                                     Adit2612 on May 29, 2020
                                    I have bought my iphone11 with hdfc bank debit card on 09/02/2020 from aggarwal telecom, delhi. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, as it is almost 120 days and i am paying my emis timely as well so i have asked the retailer, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible

                                    Complaint Status


                                    [May 29, 2020] HDFC Bank customer support has been notified about the posted complaint.
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                                       Debojit Rocker on May 29, 2020
                                      Hi, i order a product from aliexpress but due to some reason the order was cancelled. Which in turn aliexpress processed the refund.. But till now i have received the amount.
                                      Please clear the refund and credit the amount

                                      Complaint Status


                                      [May 29, 2020] HDFC Bank customer support has been notified about the posted complaint.
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                                         anshulasap on May 29, 2020
                                        The hdfc bank has put a hold on my funds of rupees Rs.29 as mi revenue hold through gefu, account details is
                                        Acount Holder Name : Anshul Patel
                                        Account number: [protected]
                                        Ifsc: HDFC0009413
                                        Branch: MANAYATA TECH PARK EMBASSY BLOCK
                                        Account type: salary account
                                        The customer service is not able to give any info on this.
                                        First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.

                                        Complaint Status


                                        [May 29, 2020] HDFC Bank customer support has been notified about the posted complaint.
                                        Hi Anshul,

                                        I've the same issue!!
                                        My current account is showing a negative balance of 29rs as held by the bank through MiREVENUE HOLD THROUGH GEFU.

                                        Difficult to reach Customer care service.

                                        What is this negative balance about.
                                        What to do about it

                                        Did you get any solution?
                                        anshulasap's [Complaint's author] reply, May 30, 2020
                                        Hi Oindrila,
                                        I am yet to receive any reply from the bank, also am unable to reach the customer care support executive due to current ongoing covid19 situation.
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