HDFC Bank Customer Care
HDFC Bank Limited
Customer satisfaction rating: 55%
Submit a Complaint
16356
COMPLAINTS

HDFC Bank Customer Care

HDFC Bank Limited

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Address
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013
Landmarks:Opposite Kamala Mills Compound

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2252
down
930
up
926
down
520

Phone:
Phone:
up
903
down
433

Additional info

Customer Centre


Additional Contacts



Andhra Pradesh

+91 99 4949 3333



Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna

+91 99 4616 0616



Ahmedabad, Bengaluru, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai, Pune

+91 99 6160 6161



West Bengal, Sikkim, Andaman and Nicobar

+91 98 3107 3333



Meghalaya, Tripura, Nagaland, Mizoram, Arunachal Pradesh, Manipur (Toll Free from BSNL landline)

1800 345 3333



Assam

+91 99 5719 3333



Bihar, Jharkhand, Patna

+91 86 0266 6161



Maharashtra (except Mumbai) and Goa

+91 98 9060 3333



Haryana

+91 99 9624 3333



Gujarat

+91 98 9827 1111



Jammu & Kashmir, Himachal Pradesh
(Toll Free)

1800 180 4333



Karnataka

+91 99 4586 3333



Kerala

+91 98 9566 3333



Madhya Pradesh, Chhattisgarh

+91 98 9360 3333



Rajasthan

+91 98 7500 3333



Orissa

+91 99 3790 3333



Tamil Nadu, Pondicherry

+91 98 4067 3333



Punjab

+91 98 1533 1111



View More Information...

Customer satisfaction rating
55%
Complaints
16356
Pending
1730
Resolved
8476
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon12:00 am - 12:00 pm
Tue12:00 am - 12:00 pm
Wed12:00 am - 12:00 pm
Thu12:00 am - 12:00 pm
Fri12:00 am - 12:00 pm
Sat12:00 am - 12:00 pm
Sun12:00 am - 12:00 pm

HDFC Bank related photos (2212)

HDFC Bank Complaints & Reviews

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Hdfc Bank — finance charges levied

 dp# on Jul 11, 2019
I have been charged finance charges for past two months i. E may 2019 and june 2019. I have been paying credit card bill timely and u can check my past records. I didnt received any bill and hence culdnt pay may month bill on time.. Seeing our healthy relations i asked to reverse the finace charges of rs 3687 and igst of rs 663 in the next bill, still havnt received and again finance charge of rs 3219 is levied in june 2019. I even called on customer care to reverse the amount and even sent email to the manager stil my charges arent reversed. Now i am trying to contact customer services bt unable...
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — non maintenance negative balance

 JayantChauhan on Jul 11, 2019
Hi,

I have opened my hdfc bank account when i was doing a job in one company at rajkot. At that time i told that we are giving you this account in free also opened that account in 0 rs. When i left a job due to company closer i was not getting a salary in that account. Now they have started a deduction every month. I was out of india for a few months and when i returned i got a message that you have to give some money because of your account balance in minus. I also contacted the bank they told me to give account closer form at the nearest branch. When i visited the nearest branch...
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — closer of account

 veeru1984 on Jul 10, 2019
Dear sir
I have done request and submit closer account form in hdfc amb branch but he did n, t close my account since last 1 year request you to kindly take action against bank and back my money and charges of non maintenance otherwise i will complaint to rbi
Name : varinder kumar
Account no. [protected]
Ifsc code : hdfc0002899
Contact [protected]...
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — hdfc bank harassment by the recovery department!

 Sridhar Sangem on Jul 10, 2019
Harassment by the recovery department!
I & My family Members receiving threatening calls from HDFC Bank, Hyderabad ( Begumpet ) from Ms. ChandraShekhar

My financial situation was very bad so I could not pay the credit card bill
However, I have lost jobs since January 2019 and my financial condition has been very bad since then
The recovery agents doing very wrong with all my family members every time called and harassing please take some action.
....
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — hdfc bank

 Neha Mulchandani on Jul 10, 2019
I received the following sms today:

"Dear Customer Mandate reference no: HDFC[protected] issued to HDFCLTD with value Rs. 25986.00 and frequency MNTH is received today for processing. In case of any issue please get in touch with your branch."

I am unaware about this service. I have not registered in any kind of mandate. Also, I have read a similar complaints on the complaints forum. Please help and stop such activities....
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — relieving letter

 parasone on Jul 10, 2019
Sir,

I had joined Hdfc bank as PBA on 26/05/2016 and served Upto 26/12/2107.I left the job due to critical medical conditions in my family.

I have been a loyal & hard working employee of Hdfc bank for the past 1.5 years and have fulfilled my responsibilities despite personal challenges.

Request you to send me the relieving letter. My employee code is P11752.

Regards,

Paras Rajdev...
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — car loan statement

 ds83 on Jul 11, 2019
Hi,
i want to my car loan statement ...A/c no.-:52413979, so pls request for u ...Urgent need of statement.I'm also contect to hdfc bank employee for statement but no response.Bcz i need personal loan by other bank so he want to statement for chk my repayment schedule.
My cont.No-:[protected]
ajmer

already two time sent complaint mail...But nooooo...
My mail id-:dilipsingh.[protected]@stfc.In

thank you...
Complaint comments  Read comments Complaint category Loans

Hdfc Bank — delaying in activation in current account

 abhishekgehlot9167415407 on Jul 10, 2019
25days before i opened current account on the name of fashionstreets in nizampura branch vadodara they provide me mosambee within 3-4 days but everytime whenever called for kit or account details they replied it will be done within 3 days still not recieve any kind of feedback from nizampura branch and they just give bad excuse like someone died and all kind of # one person name is vanraj who came with senior and take all details even i gave cheque in which money is debited from my account...
Complaint comments  Read comments Complaint category Employers

Hdfc Bank — excess rupees 549/-obtain to hdfc bank

 ds83 on Jul 10, 2019
Hi,
My name is dilip singh rathore... Cont. No-:[protected]... I closed the hdfc bank credit card account from 08.11.2018, but excess rupees 549 depositing in this account, so please suggest me how to getting again my money. My last transction date-05/11/2018 and opened date 16/12/2017. This account by hdfc bank ajmer but account close by kekri (Ajmer) hdfc branch....
Complaint comments  Read comments [2]Complaint category Credit Cards

Hdfc Bank — message but amount deduction

 manju92076 on Jul 10, 2019
Hi there,

I received an sms today and i dont know what it is talking about.

"dear customer mandate reference no: hdfd[protected] issued to hdfcltd with value of rs. 24706 and frequency mnth is received today for processing incase of any issue please get in touch with your branch"

God knows what the msg is about. My monthly mandate deduction is not yet started (The first month interest is already paid through cheque and for next month emi i've given pdc) not sure why the extra amount is hitting here

When my load amount is 6l as of now,...
Complaint comments  Read comments [1]Complaint category Banks

Hdfc Bank — hdfc fastag - no welcome email or wallet id received

 aracs on Jul 10, 2019
Name: abhishek soni
Vehicle number: mh31ek 7102
Application reference number: hfr169969
Applied on 29/06/2019

I have not received my fastag wallet id or the 'welcome email' which contains my account details. I am unablel to login or recharge my fastag account because i do not have my account details. The customer service does not respond on the phone numbers mentioned on the website and no email id is mentioned where i can raise a complaint or have a conversation with them. And i have paid inr 500 for this to hdfc bank....
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — negative balance after I requested to close my account

 Ishaq AMI on Jul 10, 2019
I had a salary account before 8 months as i quit the job so i would like to block that account and also i did with the formal procedures for blocking my account. I handovered my passbook, cards everything to them and filled the block request form as well but even now also i am getting notification from the bank so i used my g-pay account to see the balance by restoring it and i was shocked because it showing -2, 190.00 rupees as a negative balance and i tried to contact customer care it is not connecting. Please help me out of this i don't want this any more to happen again.

Thank...
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — I missed my ba kit where atm card and

 snehisah on Jul 10, 2019
I missed my bank welcome kit where in my atm card of hdfc as well as hdfc bank passbook was there and also the guy who came office of concentrix for bank account opening has written my wrong mail id so i am not getting any mail also from hdfc. What i am getting now is only message every month that 600 has been debited as non - maintenance charge from your hdfc bank account every month although i have not got any salary credited in hdfc in concentrix because i left the office 2 day after joining. Now i want to close my account. Why should i pay for the aby charge if i have not used it fir single...
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — close account

 Revaina Dmello on Jul 10, 2019
I want to close account as i did not know about accuring charges and the employee of hdfc bank did not inform about the consequences of not keeping the account in zero balance as am nt working i have no more salary coming in so i cannot pay the charges incurred as in future if i want to use hdfc this bank should be my 1st preference so hence i want to close the account on good note i hope yol understand... I want the close this account... Account no: [protected]
Name revaina d'mello...
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Hdfc Bank — credit card statements delivered to wrong person

 RajdeepSam21 on Jul 10, 2019
1) the bank has delivered my credit card statements in the hands of a wrong person, and also taken their signature. This has ended up in my financial information falling in the hands of a wrong person, and my private confidential data being compromised bank.
I have evidence of the credit card statements being delivered to a third party, with tis signature which the bank only provided.

2) also, bank charged me interest for non payment despite non delivery of my credit card statement. These are huge charges and they have refused to reverse the same despite being made aware of...
Complaint comments  Read comments [1]Complaint category Credit Cards

Hdfc Bank — worst staff

 [email protected] on Jul 9, 2019
Worst staff of panchpakhadi thane branch. I think hdfc does not need customer bcz of that they are hiring such a rude and pathetic (Hahare) kind of employees. Worst branch of hdfc.. They use very bad and harsh language and make us feel guilty for opening our account in their bank.. And after filling complaint on their official site against employee they dont even take action.. They literally insult there customer.. Worst worst worst...
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — asd deduction

 Rahulkedar on Jul 9, 2019
Dear sir/madam,

My account no. [[protected]], shows me deduction of rs.2500 as asd.
Please clarify me about this deductions from my account. It was my scholership exam fee of this semister and i don't know how i can manage my college exam fee in this semister. I would request you to please refund it. Hope you understand my problem and revert me as soon as possible. This is my contact number [[protected]], and let me one thing i am also email before one year for closing my hdfc account, and i am assuming my account has been closed...
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — negative balance.

 PhaniBhushan kolla on Jul 10, 2019
Hi, I had a Salary account which has become inactive and they were charging me more than 600 every month and my balance had become -1800 and odd rupees. As per RBI guidelines, banks cannot charge negative balance to their customers. I want to close the account as I am not using it now. Please resolve the issue. I was not informed before, about the charges. I got a message in July about the charges for the month of May. This is not fair I request the bank the waive off the negative balance so that I can close the account....
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — salary account automatically converted into saving account & bank started deduction of non maintenance charges from last 4 year

 Meghraj Choudhari on Jul 9, 2019
My salary account opens by my company in hdfc bank n after i leave that company for some reason so; after without any intimation bank transfer my accounts from salary to saving with minimum 10000/- rs amount.
After that when i getting msg from bank that; you have charged 600/- rs for non maintaining balance in your account.
After that 8 visited to my home branch & other hdfc for the same complaint. I also refer them that please convert my saving account in to salary account or close it.
But everywhere they told me that you have to pay all minus balance which after that you...
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — negative balance in salary account

 Shivanksingh38 on Jul 9, 2019
I joined zomato media pvt. Ltd. Last year for internship where they opened my sallary account after internship my account has 0 balance but last month when i thought to close it, its showing -2700 balance but monthly email statement is there is no mentioned negative balance. What i can do to close my account, i can't able to pay money so please help me...
Complaint comments  Read comments Complaint category Banks

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