HDFC Bank Complaints &amp; Reviews

Address:

Mumbai Maharashtra

Please deactivate my adviser code 60256519 from IRDA website. This is Exide life.. now I hear that Exide life moved to HDF life. Pls deactivate my adviser code. I want it fOR my new job.
PAN. No.AXTPD5542J
EMAIL ID- [protected]@gmail.com

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Apr 29, 2023

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance

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Address:

Triplicane

Im sneka, Salary account holder of your bank, Recently I noticed that my account has been debited with an amount of 86 Rs for ACH Return Debit charges.
As of now amount of 448/- was in minus balance .
So here I am requesting you to please refund the debited amount to me.

and need the proper reason for the cause.

Thank you

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Apr 29, 2023

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance

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Address:

guindy

Im sneka, Salary account holder of your bank, Recently I noticed that my account has been debited with an amount of 86 Rs for ACH Return Debit charges.
As of now amount of 448/- was in minus balance .
So here I am requesting you to please refund the debited amount to me.

and need the proper reason for the cause.

Thank you

HDFC Bank customer support has been notified about the posted complaint.

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Apr 27, 2023

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance

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An amount of 531 has been deducted from my HDFC salaried account refering to MIR debit return charges.

A/C NO - [protected]
HIRAK JYOTI BHUYAN
Customer ID[protected]
IFSC - HDFC0002916

Transaction detials -
.ACH DEBIT RETURN CHARGES[protected]
Reference no - MIR[protected]

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Apr 29, 2023

Verified Support

Dear Customer,

We observe from your e-mail that you seek clarification regarding the ECS return charges levied in the account. We are happy to help you with the information about the charges levied in the account.
What are the charges for ECS returned due to insufficient balance? In case of a returned ECS (Return in a month) the following charges are applicable:1st - Rs.450 + GST (Sr Citizen - Rs 400+GST) 2nd - Rs.500 + GST (Sr Citizen - Rs 450 + GST) 3rd onwards - Rs.550 + GST (Sr Citizen - Rs 500 + GST) In terms of Clearing guidelines, issued by RBI, the clear fund balance available in the account at the beginning of the day would be considered for ECS received in a clearing.
We note that in your said account, the clear fund's balance at the time of presentation of the said ECS was not sufficient to cover the ECS received in a clearing. Therefore, the ECS was returned due to insufficient funds, and the corresponding charges for ECS dishonor were levied on your account. We advise you to maintain sufficient clear funds balance in the account in the future, on the ECS date, to avoid the ACH return charges being levied to your account.
Kindly note that these charges attract Goods and Services Tax (GST) @ 18% as applicable. We advise you to maintain sufficient clear funds balance in the account in the future, on the ECS date, to avoid the ACH return charges being levied to your account.
Please click on the below link to view the charges applicable to your account. http://www.hdfcbank.com/personal/fees_charges/fees_charges

-Ajay, Service Manager
HDFC Bank Customer Assistance

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G

guptachirag

from Agra, Uttar Pradesh

Apr 27, 2023

ACH Debit charged of 1770 without Giving any prior intimation on 26th April 2023

Address:

Gurgaon

Hi
HDFC Bank
I am writing this complaint with reference to the ACH debit return charges debited from my account Amounts to 1770 /INR on 26th April 2023
With heavy heart I have to say that being a customer of HDFC bank since almost 4 years I have faced this issue of heavy charges leavyed on my hard core earned Money ..
I have entrusted a faith on this Bank and for that reason continously connected till now. .br...

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My account is getting debited with 649₹ four times in a day and followed by 3 times a month. When I visited bank, all they said was we can't help, you check with the loan provider. What a gesture to close the issue. I request everyone to not trust HDFC bank anymore, they are conning people.

+3 photos

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From my account on[protected] rs 590.0 has been debited with out any message and in statement it shows " INTER-BRN CASH CHG INCL GST" .

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My account got deducted from 531 without my consent..
I want my refund and reason also that how that money got Deducted

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I am often checking my hdfc acc, and was surprised by seeing the deductions again, i understand if there is any bounce payment then the bank will put the penalty charges, but there are two or three charges for the same month, which is absolutely incorrect, can any one please suggest me what needs to be done.

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Byshadh Chandroth

Apr 26, 2023

Close your account, I'm facing the same issue.

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My credit card is showing a charge:

[protected] OFFUS EMI, PRIN NB:02, [protected] (Ref# 09999999981212010626266) 5, 039.87
[protected] OFFUS EMI, INT NBR:02, [protected] (Ref# 09999999981212010626274) 322.96
[protected] OFFUS EMI, PRIN NB:04, [protected] (Ref# 09999999981212010626241) 5, 458.86
[protected] OFFUS EMI, INT NBR:04, [protected] (Ref# 09999999981212010626258) 645.73

I have noticed this charge on my credit card statement each month since September 12th, 2022, without any prior information or notification provided to me about this recurring charge. So far ~70k is charged.

What is this charge? I want this to be reversed.

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Address:

Vasai

This is with reference to my child who is working with your reputed entity HDFC Bank. I am trying my level best to get in touch with the management regarding this issue but I am not getting any proper response for it. Mr. Jimit who is the manager of the branch holds my child for working even after banking working hours. She reached home lately and when called and ask the manager he straight away says ''this is not the right time to call pls call tomorrow ''
This is not the right answer expected from an employee of your bank, I am Father of a daughter and I cannot just sit back calmly and wait my daughter coming home late night. And above this your employee branch manager talks in this way. As a father i want an explanation for this. Will your bank be responsible is anything happens to my daughter on her way home late night? Why is she been hold after working hours also? This is not the first time, it happened many times. Pls revert back

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Hello sir
Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card.
I would also request you to please clear my name from cibil as the settlement was successfully closed before the the end date. My details are mentioned below.

Name : Malla Pavan Kumar
Registered mobile number: [protected]
Contact n umber: [protected]
Mail : [protected]@yahoo.com
Credit card number: [protected]

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Website:

Hdfc bank credit card

Hello payu money in 31-03-23 my 12449 rs was debited in my card and I am not done this transaction plz confirm where I use this transaction my credit card ending 4163 plz provide me your contact details also
My card is hdfc infinia metal card so plz provide me details

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Address:

NSP, New Delhi-110034

HDFC has deducted a total of Rs. 7, 763 from my bank account without any intimation of maintaining a minimum balance. It was a salary account, to begin with, but no intimation was given of it being converted to a savings account. I started receiving emails to maintain a balance from September 2022 but in my statement, the amount has been debited from Feb 2022.

Even the bank representatives are clueless and saying that I should have maintained my balance from March 2022 onwards but in my statement, Rs. 708 has been deducted thrice for the month of February 2022 itself.

Without any mail or even an SMS, Rs. 7, 763 has been debited. HDFC is a fraud bank and is deducting amounts with baseless transactions. I want my money bank. We are not rich people and HDFC being a white-collar thief should return my money back.

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Apr 23, 2023

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance

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OFFUS EMI - Wrong Charges taken for the last 6 months on HDFC Credit card

I have been charged continuously since i agreed to increase my credit limit on the HDFC credit card which was ofcourse free of cost but my dues are never ending despite paying everything off I still keep getting charged for OFFUS EMI which no one from the customer service desk could ever confirm. I am also being charged GST for God knows what reason. I have been paying since the last 6 months and now have not paid for this month and HDFC...

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I am always called for HDFC bank credit cards and services etc, though I block them with various caller apps. I even get Robo calls for the same bank.

This is very disturbing though i Opted for DND from my telecom subscriber. I have told people ( both my telecom provider and HDFC bank ) to block me from getting these unwanted calls but in vain.

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Apr 23, 2023

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance

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Address:

[email protected]

Have purchase i phone from Vijaya salesand there was 10% cashback if you pay through hdfc bank debit card but the cashback amount has not been credited in my account. It’s been a long time and no one is paying attention to my complaint neither hdfc nor vijay sales. The cashback has not been credited in the account despite being more than 90 days

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Apr 23, 2023

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance

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from Lucknow, Uttar Pradesh

S

Shana1

Apr 21, 2023

Rupay Platinum Credit Card

Address:

HDFC Bank tekari chambers branch Lucknow, Uttar Pradesh

I used the card for one transaction, and later visited the branch where i was advised to put up auto-pay with another account that i get salary in.

Inspite of auto-pay, i kept getting messages that my payment is due. I went to the bank multiple times to get this checked wherein the credit card executive logged in my account and kept telling me nothing is due and that i should ignore the messages.

Since the amount...

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This is my 6th complaient for HDFC bank for loan/balance transfer/ credit card, receivs multiple calls daily for the same . After pultting the number in DND still i am receiving the calls . On call when I tells them that my no in DND they says sorry and cut the call .. this is my daily task
recent call from few min ago from mobile no - [protected]

Block my no completely for loan/balance transfer/ credit card
My mobile no : [protected]

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