Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Nov 26, 2025
Complaints 32872
Resolved
18415
Unresolved
14457
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 9

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
9
9805911255
Mar 16, 2024
Mar 18, 2024
This thread was updated on Mar 18, 2024
Report
Copy

Address: Kotak Mahindra Bank, Vidyadhar Nagar Branch, Jaipur, Rajasthan.

Date: 29 June, 2023
I hold an account in HDFC bank. I entered a wrong UPI id while on a call with friend transferring money to him. I sent Rs.28, 800 (7000+21800) making two transaction on same id. Later when i realized mistake i informed HDFC bank very next day (29 June is holiday and customer care no. is not working). I also submitted these details multiple time on their online complaint portal and end up having multiple reference no. only. I have not even received a single call from HDFC bank till date regarding the matter. By frequent mailing i only got to know the payee bank account no. and IFSC code (not even the name of account holder). While HDFC bank also stated the transaction is complete the dependency of getting money back lies with the Payee bank only. The haven't received my money till now.
HDFC Bank customer support has been notified about the posted complaint.
Hi,

We understand the inconvenience. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Team MobileBanking
9805911255's [Complaint's author] reply, Mar 22, 2024
As already mentioned, i have done this multiple time. But of no use. Pls arrange a call back from the concerned team.
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    aravind828282
    Mar 15, 2024
    Report
    Copy

    I'm complaining about .ach debit return charges

    Hello sir,

    I'm already paid my all loans and credit card bills, Then why you debit return charges taken from my account.
    I need a clear clarification immediately....
    +1 photos
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    S
    SanjanaManku
    from Bengaluru, Karnataka
    Mar 15, 2024
    Report
    Copy

    Hi,
    I noticed a transaction of INR 3, 136 on the 15th of March, 2024. I'm uncertain of what this charge is and why such an amount has been charged without any authorisation.
    HDFC Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      Bhargaviu
      from Bengaluru, Karnataka
      Mar 14, 2024
      Mar 15, 2024
      This thread was updated on Mar 15, 2024
      Resolved
      Report
      Copy
      Resolved

      Hello sir,

      This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

      Kindly be informed that an amount of rs 826.00/- was deducted from my savings/salary account on 24th Feb 2024 under the name of depository charges Mar-2024

      Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 826. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging. i want my money back please refund it.

      Please do the needful as earliest.
      Apr 17, 2024
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Mar 15, 2024
      HDFC Bank Customer Care's response
      Dear Customer,

      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the charges details for us to help you with the solution.

      -Anay, Service Manager
      HDFC Bank Customer Assistance
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sairam1987
        Mar 14, 2024
        Mar 18, 2024
        This thread was updated on Mar 18, 2024
        Resolved
        Report
        Copy
        Resolved

        I am going through hard time due to health and personal issue and requested HDFC bank but no proper response for solution
        Apr 19, 2024
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Mar 18, 2024
        HDFC Bank Customer Care's response
        Hi Sairam,

        We understand the inconvenience. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Anay, Service Manager
        Dear Customer,

        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay, Service Manager
        HDFC Bank Customer Assistance
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          vikasrori
          Mar 13, 2024
          Mar 19, 2024
          This thread was updated on Mar 19, 2024
          Resolved
          Report
          Copy
          Resolved

          Credit card data leak fraud

          Address: Sirsa Haryana

          I received my first-ever credit card from HDFC Bank four days ago with a limit of ₹110, 000. Yesterday, I received a call from someone claiming to be from HDFC Bank, asking to activate the card. Thinking it was a legitimate bank process, I followed the instructions provided, which included dialing a code (401) and a phone number. However, I later discovered that my phone was on call forwarding, preventing me from receiving calls. Upon informing...
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy
          R
          rajbad
          from Nashik, Maharashtra
          Mar 10, 2024
          Report
          Copy

          While doig transfer on Google or Phonepe the error YC pops up...and not allowing transaction...please guide...telling me to contact my branch...I am traveling out of country...so help solve problem.
          HDFC Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            vishal_2797
            from Coimbatore, Tamil Nadu
            Mar 9, 2024
            Mar 12, 2024
            This thread was updated on Mar 12, 2024
            Resolved
            Report
            Copy
            Resolved

            Address: Branch Singanallur Address No 356, Trichy Rd Singanallur Coimbatore - 641005 IFSC Code HDFC0003647

            Hi team,
            My mother is a customer of hdfc bank. My mother's HDFC bank account is blocked due to some KYC updation issues, and most importantly, they have not informed us about the same. We contacted the bank and also submitted the required documents to complete the KYC process in nearest branch in Coimbatore and to unblock the account but it has already been around 1 month and there is no communication from the bank via mail/text. What is taking them so long to unblock this account?
            I request you to please unblock this account again as soon as possible.
            Apr 12, 2024
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Mar 11, 2024
            HDFC Bank Customer Care's response
            Hi Vishal, we have noted your concern. We will check the details on this and update you. Request your patience in the interim. -Ajay, Service Manager
            Verified Support
            Mar 12, 2024
            HDFC Bank Customer Care's response
            Hi Vishal, we regret the inconvenience. Please click on https://leads.hdfcbank.com/applications/webforms/apply/MoneyPlus_Benefits_SM_Complaint/Index.aspx and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Ajay, Service Manager
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sadath Abdulla
              Mar 8, 2024
              Mar 12, 2024
              This thread was updated on Mar 12, 2024
              Report
              Copy

              Hello,
              I am an NRI customer and my customer id 50475173

              I have uploaded the KYCdocuments 3 times and times it got rejected and the person who is rejecting didnt mention what is missing in the documents. They just reject, sit back and relax.
              SO please resolve AEAP. I called your call centre, they are also not helping me to understand what is missing.

              I am not able to do any transaction in my account.

              SO help me out ASAP.

              Appreciate your support.

              Sadath Mohammed Abdulla
              HDFC Bank customer support has been notified about the posted complaint.
              Mar 08, 2024
              Updated by Sadath Abdulla
              HDFC Bank — NRI banking
              S
              Sadath Abdulla
              Mar 8, 2024
              Mark as Resolved
              Account/Customer ID: 50475173
              Registered Contact Details/Email ID: [protected]@gmail.com

              Hello,
              I am an NRI customer and my customer id 50475173

              I have uploaded the KYCdocuments 3 times and times it got rejected and the person who is rejecting didnt mention what is missing in the documents. They just reject, sit back and relax.
              SO please resolve AEAP. I called your call centre, they are also not helping me to understand what is missing.

              I am not able to do any transaction in my account.

              SO help me out ASAP.

              Appreciate your support.

              Sadath Mohammed Abdulla
              Hi Abdulla, basis your request when checked for the customer id : 5xxx73 observed that NetBanking ReKYC of barcode : DCI[protected] / DCI[protected] / DCI[protected] got rejected for the reason Extended KYC Form(FATCA/CRS Annexure) required / Complete set of documents not provided. / Incomplete Re-KYC form (There is no change opted in REKYC form however overseas and Indian address differs with system). For further changes, fresh instruction is required. Also our team has responded to your query via case reference number with registered email case #[protected] at March 12, 2024 11:55 AM. -Ajay, Service Manager
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Puneeth Shivashankara
                Mar 8, 2024
                Report
                Copy

                Address: Mysore

                I brought a home loan and the loan is disbursed on 26 th Feb. They sent message that they are deducting monthly emi amount on 10 March. Actually they should start deducting emi on 10 th April. Before the month complete how come they deduct the entire monthly emi.
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  J
                  Jeethu3012
                  Mar 7, 2024
                  Mar 27, 2024
                  This thread was updated on Mar 27, 2024
                  Report
                  Copy

                  I have a personal loan in HDFC Bank and my EMI is 25380 per month and my date of debit is the 7th of every month. On February 07, morning I had 25380 rs in my account. They have debited 649rs for AMB CHRG INCL GST from my EMI amount. The loan EMI is debited and put on hold. Now the bank has charged 649.87rs(manual hold charge) as an overdue charge. I didn't pay the overdue amount as that was not my problem. Again, on March 7th morning, I transferred the same EMI amount. The same problem was faced again. The amount 649 was debited from my EMI amount and now in my account, the amount is 24730.
                  +1 photos
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 08, 2024
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

                  -Anay, Service Manager
                  HDFC Bank Customer Assistance
                  Mar 27, 2024
                  Updated by Jeethu3012
                  It is asking for reference number. I don't have any reference number.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    dharmthakur96
                    from Gurugram, Haryana
                    Mar 6, 2024
                    Report
                    Copy

                    Fraud Payment MCTF/ATW

                    Address: Sector 10A Gurgaon

                    I did not make any payment but I got the messenge for 10000 debited against the MCTF/ATW 526099XXXXXX1075 Gurgaon....
                    +1 photos
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy
                    K
                    Kumari Woods and Winds
                    Mar 4, 2024
                    Report
                    Copy

                    Address: Channasandra, Whitefield, Bengaluru

                    I am writing to express my growing concern regarding the significant delay in transferring the authority of our society association's bank account, [protected], to the newly appointed signatories. Despite repeated follow-ups and assurances, we have yet to see any progress in this matter.

                    As you are aware, timely access to our association's funds is crucial for the smooth functioning of our operations. The delay in transferring the authority is causing severe disruptions in our financial management and is hindering our ability to carry out essential transactions.

                    We have adhered to all the necessary procedures and submitted all required documentation promptly. However, the lack of action on the bank's part is unacceptable and is putting our association at risk of financial instability.

                    Given the urgency of the situation, I kindly request your immediate attention to expedite the process of transferring the authority to the designated signatories. We expect a clear timeline for resolution and regular updates on the progress until this matter is fully resolved.

                    Failure to address this issue promptly will compel us to explore alternative banking options, as we cannot afford further delays impacting our association's financial operations.

                    I trust in your understanding of the critical nature of this matter and anticipate your swift action to rectify the situation. Should you require any additional information or assistance from our end, please do not hesitate to contact me directly at [protected]

                    Thank you for your prompt attention to this matter.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Mar 3, 2024
                      Mar 8, 2024
                      This thread was updated on Mar 8, 2024
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Hyderabad

                      I had booked a ticket from Vijayawada to secundrabad on 3rd March 2024 through HDFC net banking .my money got deducted showing through PAYTMIRCTCECATERING and ticket is not booked.again I have booked another ticket.please make sure to return my amount of rs 334 as soon as possible
                      +1 photos
                      Apr 10, 2024
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 08, 2024
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] and the transaction details for us to help you with the solution.

                      -Anay, Service Manager
                      HDFC Bank Customer Assistance
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        Pushtij
                        from Delhi, Delhi
                        Mar 3, 2024
                        Mar 10, 2024
                        This thread was updated on Mar 10, 2024
                        Resolved
                        Report
                        Copy
                        Resolved

                        My hdfc net banking is not working. Whenever I am trying to transfer money or anybody else is trying to pay in my account the payment is getting rejected. There is a pop that low severity memo in the bank account. This has been happening from last 4-5 days. All my work depends on multiple transactions and now due to this I am facing a lot of trouble.
                        Apr 18, 2024
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 10, 2024
                        HDFC Bank Customer Care's response
                        Hi Pushtij, we observed from our records that, the authorized signatory name linked with the provided mobile number does not match with your name. Hence, we regret our inability to share any details due to security reasons. We request you to ask the account holder to write us at grievance.[protected]@hdfcbank.com with complete concern for further assistance. -Ajay, Service Manager
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          Nirbhay05
                          from NOIDA, Uttar Pradesh
                          Mar 1, 2024
                          Report
                          Copy

                          Unblock my Account

                          My account number is [protected] is blocked due to welcome letter undelivered, that's why I am enable to use my account. I request you to please unblock my account. I already visit my home branch but till now my account is blocked. please unblock my account....
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy
                          V
                          Vinod2808
                          from MUMBAI, Maharashtra
                          Feb 27, 2024
                          Report
                          Copy

                          Address: Chembur

                          While trying to check my account, I am getting this message
                          Sorry! We have temporarily restricted this transaction. Please note that if you are able to withdraw/add money to your A/c. successfully, then the restriction is on the Beneficiary A/c. to receive money. Else, the restriction is on your A/c., and therefore, kindly contact your nearest branch to regularise your A/c.

                          I called RM but One Mr Krunal said earlier RM is not there and now he is handling but he was clueless for the above problem and how to resolve
                          HDFC Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Musa12
                            Feb 27, 2024
                            Feb 27, 2024
                            This thread was updated on Feb 27, 2024
                            Report
                            Copy

                            Address: Jammu and Kashmir kreeri BARAMULLA

                            My electricity bill payment debited on 23 Feb 2024 but bill is pending no electricity bill receipt pending not pay my bill
                            +1 photos
                            HDFC Bank customer support has been notified about the posted complaint.
                            Feb 27, 2024
                            Updated by Musa12
                            Please fix my problem
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              H
                              Haroon Rashid Khan
                              Feb 26, 2024
                              Feb 26, 2024
                              This thread was updated on Feb 26, 2024
                              Report
                              Copy

                              Address: Mumbai
                              Website: [email protected]

                              Electricity bill payment debited 525 rupees but bill is pending for pdd electricity bill payment debited
                              +1 photos
                              HDFC Bank customer support has been notified about the posted complaint.
                              Feb 26, 2024
                              Updated by Haroon Rashid Khan
                              Credit my payment
                              Feb 26, 2024
                              Updated by Haroon Rashid Khan
                              Please sir help me
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                H
                                Haroon Rashid Khan
                                Feb 26, 2024
                                Report
                                Copy

                                Address: Sherapora tilagam kreeri BARAMULLA

                                My electricity bill payment debited in my ac but bill is pending for the service of my electricity bill
                                +1 photos
                                HDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit