Submit a Complaint
Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Aug 21, 2026
Complaints 32962
Resolved
18423
Unresolved
14539
Good! HDFC Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that HDFC Bank step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
HDFC Bank

HDFC Bank reviews & complaints page 11

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Amreenrazvi8
from Hyderabad, Andhra Pradesh
Dec 20, 2022
Report
Copy

Ach debit charges

My salary account has been debited with amount of 530 and 590 rs in 2 consecutive days without any prior information. This is not at all acceptable look into the matter and refund my amount asap...
Helpful
Found this helpful?
2 Comments
Report
Copy
B
Biswaranjan Sethy
Dec 19, 2022
Resolved
Report
Copy
Resolved

Hold my amount for reason not maintaining Average Balance

I have an salary account in HDFC bank & I have receive my salary in my account every month .
But today Hdfc bank hold my amount for reason non maintaining avg Balance. I also attach my account details & screen shot of my account that my is hold .
please check my account & Unhold & return my money to my account .
Account Number - [protected]
Name - Biswaranjan Sethy...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashish1703
Dec 8, 2022
Feb 6, 2024
This thread was updated on Feb 6, 2024
Report
Copy

Savings account blocked from transactions | Unable to perform Debit/Credit

Address: HDFC BANK LTD GROUND FLOOR SHOWROOM NO 2 ARISSA AVENUE S NO 58 2 1 AND SB 1 KHARADI PUNE 411014

I had applied for an address change for my savings account, but failed to collect the address intimation letter, as I was out of town. Due to this the bank has locked my account. Also, customer care considered it as a fraud/suspicious and blocked my account. But i had called to query not to block my account. So now my HDFC a/c is locked. Debit card is blocked, net banking is blocked and I'm unable to perform any transactions.

Click...
Helpful
5 other people found this review helpful
5 found this helpful
1 Comment
Report
Copy
A
anil_8994
Dec 7, 2022
Report
Copy

Not giving NOC for jumbo loan

Hi

i took insta jumbo loan on my HDFC credit card i closed this loan on November 30 2022 and i am asking for NOC no one is issuing only they are sending mail confirmation . I called, mailed and visited branch also no one is issuing i thought of closing credit card ans salary account and move to icici bank...
Helpful
Found this helpful?
Write a comment
Report
Copy
C
chetansm6
from Bengaluru, Karnataka
Nov 25, 2022
Report
Copy

Golden edge personal loan foreclosure charges

Address: Bengaluru

I had taken personal loan ( golden edge) in 2020. loan acc no is 97971067 Now i want to close it. In November 2022 i had been to HDFC bank ( CMH road indiaranagar bangalore branch), they said 3.54% foreclosure charges are applicable on outstanding principle amount. But when applying for loan they said there will nil foreclosure charges. kindly bound to the offers which made while giving loan....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanket1395
Nov 25, 2022
Report
Copy

Dc intl pos txn markup charge

I was recently charged an amount of INR 826 for a txn I did not do. It's mentioned as DC INTL POS TXN MARKUP +ST. I did not use my card anywhere and neither did any txn.. Why was I charged with this amount. please refund the amount and check into it....
Helpful
Found this helpful?
1 Comment
Report
Copy
B
balasiva422
Nov 23, 2022
Report
Copy

NWD DEC CHG - Amount Deducted

Amount 25 is getting deducted with the description NWD DEC CHG (ATM Withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from ATM other than HDFC. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this.

Phone Number : [protected]
Date...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Prem madhavan
Nov 21, 2022
Report
Copy

I want to my money back.Net PI to HSL Sec A/C 4442636-00602340029434

Address: 16/14 Durga Devi Nagar, Tondiarpet,Chennai 81, Tamilnadu

I want to my money back
Net PI to HSL Sec A/C
4442636-[protected]

Dear Sir / Madam,

Without my notice, the below transactions have been executed by HDFC securities. We would like to know the reason and why its not been inform to us in the beginning.

later they have debited 1178.82. How come this possible without my knowledge ? We kindly request HDFC securities to return the...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Prem madhavan
Nov 21, 2022
Feb 11, 2026
This thread was updated on Feb 11, 2026
Report
Copy

HDFC Bank Securities charges debited from my account - net pi to hsl ltd. Net PI to HSL Sec A/C 4442636-00602340029434

Address: 16/14 Durga Devi Nagar Tondiarpet,Chennai -81

D.premkumar
from Chennai, Tamilnadu
Hi,

I m a regular customer of hdfc bank. Running saving account, for salary account with hdfc from last 11years. I have been charged 1178.82 rupees for hdfc securities trading. Without my notice, the above transactions have been executed by HDFC securities. We would like to know the reason and why its not been inform to us in the beginning. Net PI to HSL Sec A/C
4442636-[protected]br...
Helpful
3 other people found this review helpful
3 found this helpful
1 Comment
Report
Copy
R
RC_BOY
from Powai, Maharashtra
Nov 19, 2022
Report
Copy

AMP charge issue

I have salary account in hdfc bank (ac no :[protected])It has been almost 5 years. Account not used for last 2 years. When I got the job, I sent a mail to hdfc bank and there was a negative balance of around 9k. They cleared it. I started using from 2022 June month. After that, they getting amb charge deduced at around 600 rupees in my account. now november 2022 Rs 3500 deducted from my account. I want a refund my money back. Plz help...
Helpful
Found this helpful?
2 Comments
Report
Copy
P
Poonam 8756350
Nov 9, 2022
Report
Copy

Account blocked due to address change letter undelivered

Hi,
On 26/10/2022, i received an email stating that "We regret to inform that the address change letter with reference to your customer ID XXXXXX409 has been returned undelivered". on the next day am unable to use any phonebanking, upi, netbanking, debit card etc. I Have branch as well many times but bank employee also dont know how to unblock my account. in their system it is showing regular active account, but i am unable to use...
Helpful
Found this helpful?
1 Comment
Report
Copy
B
bathuluru mahesh
from Bengaluru, Karnataka
Nov 4, 2022
Report
Copy

Regarding Jumbo Loan Pre Closure Charges

I have taken an Jumbo load (540000 Rs\-) against my credit card on March 2022 and now i am planning to pre close the loan.

With help of customer care i have taken loan and before taking they said there is no pre closer charges, and now when i am planning to pre close they are saying Need to pay Pre closer charges, Loan GST amount, Loan Interest amount which they never said such kind during the loan processing .

I...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
[email protected]
Oct 31, 2022
Resolved
Report
Copy
Resolved

Wrong enquiries added to my cibil records from HDFC Bank

Hi Team,

Control Number : 5, 139, 523, 436

I have applied only one credit card through HDFC bank only. But recently I have checked in my CIBIL report there are multiple enquiries made by HDFC bank. To remove the below enquiries please send the updated report to CIBIL team to remove the enquiries.
HDFC BANK 30/01/2013 Credit Card 1, 000
HDFC BANK 23/12/2015 Personal Loan 3, 20, 000
HDFC BANK...
Helpful
Found this helpful?
Write a comment
Report
Copy
F
frostzt
from Pune, Maharashtra
Oct 25, 2022
Report
Copy

Not able to avail HDFC Credit Card

I am trying to avail a credit card for mysel[censored]sing the HDFC Credit Card portal. However trying to do so triggers an error on screen saying, "Your request could not be processed. Please try again to continue."
Please note that I don't have an HDFC Account active, I tried to get an account but it says that I am already registered and have to visit a nearby branch to activate/link my account.
I am actually facing issues in both...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Samuel Rufus
Oct 21, 2022
Resolved
Report
Copy
Resolved

OTP not being received on email

Address: Gurugram, Haryana, India

Presently in LA. When attempting HDFC netbanking prompt says OTP sent to my mobile number. I am not on roaming therefore do not receive on my mobile. When OTP option in India provides BOTH mobile AND email, why is email option not sent when overseas? HDFC Bank has both my registered mobile number as well as email id, why this simple facility cannot be provided? Especially when it is provided in India (where it is not needed) but not being...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
A
Akash_as1
Oct 19, 2022
Resolved
Report
Copy
Resolved

Regarding refund of Depository charges

Hello sir,

This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

Kindly be informed that an amount of rs 885/- was deducted from my savings/salary account on 19 sept 2022 under the name of depository charges.

Initially when we did not have demat account they forced us to create one without intimating us that...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
AdityaShukla77
from Pune, Maharashtra
Oct 15, 2022
Report
Copy

Account blocked due to address change letter undelivered (I did not change it)

Address: Showroom No 4B, Sai Empire, Baner Rd, Baner, Pune, Maharashtra 411045

I couldn't pay for food. It's a weekend and I am in a different city. I am stranded.

For reasons I don't know, HDFC has blocked my account today (Oct 15 2022) at 8ish PM (Saturday).

I got an SMS saying address change letter is undelivered please visit the nearest branch to avoid account block. I did not even request an address change!

There are so many problems with HDFC
1. HDFC is 100%...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Dr Sagar
from Sitapur, Uttar Pradesh
Oct 13, 2022
Resolved
Report
Copy
Resolved

False mandate issued for ava lifestyle products and services

I have received a message of false mandate today, but I have not enrolled or opted for any services like this.
Message which I received is:
HDFC Bank ACH Debit mandate registered for Rs. 452.00 /- with frequency ADHO in A/c No.XXXXXXXXX14898 for AVA LIFESTYLE PRODUCTS AND SERVICES P L with HDFC Bank UMRN No.HDFC[protected]

PLEASE LOOK INTO THIS AND STOP THIS SERVICE AND PROCESS...
Helpful
Found this helpful?
Write a comment
Report
Copy
G
Goelsmriti
Oct 12, 2022
Resolved
Report
Copy
Resolved

Inter Brn Cash Chg Incl Gst

Rupees 1770 debited from my account on 10 Oct 2022 with narration "INTER-BRN CASH CHG INCL GST 170922-MIR[[protected]]".

ref no : MIR[[protected]]
Acc no : [[protected]]
MOb No : [[protected]]

Can you please check and update the reason for debiting the amount from my account.

Thanks
Smriti Goel...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vijaykumar Chandrasekaran
Oct 11, 2022
Resolved
Report
Copy
Resolved

Deduction on .DC INTL POS TXN MARKUP

Dear HDFC Team,
I am currently residing in Dubai for the last 3 months. I have swiped an HDFC Debit card for travel purposes, however recently I came to know that there is a. DC INTL POS TXN MARKUP deduction from my account. There was no prior intimation from the bank, nor an email.
Without informing how could you proceed with the deduction???
Was there any agreement or any contract signed by me???
Why...
Helpful
Found this helpful?
Write a comment
Report
Copy

Related businesses

HBL Power Systems
1
(6)
Indian Bank
1
(3883)
PayUMoney
3
(3778)