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HDFC Bank Complaints & Reviews

2.9
Updated: Jul 8, 2026
Complaints 32958
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18422
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HDFC Bank reviews & complaints page 11

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C
chetansm6
from Bengaluru, Karnataka
Nov 25, 2022
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Golden edge personal loan foreclosure charges

Address: Bengaluru

I had taken personal loan ( golden edge) in 2020. loan acc no is 97971067 Now i want to close it. In November 2022 i had been to HDFC bank ( CMH road indiaranagar bangalore branch), they said 3.54% foreclosure charges are applicable on outstanding principle amount. But when applying for loan they said there will nil foreclosure charges. kindly bound to the offers which made while giving loan....
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S
Sanket1395
Nov 25, 2022
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Dc intl pos txn markup charge

I was recently charged an amount of INR 826 for a txn I did not do. It's mentioned as DC INTL POS TXN MARKUP +ST. I did not use my card anywhere and neither did any txn.. Why was I charged with this amount. please refund the amount and check into it....
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B
balasiva422
Nov 23, 2022
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NWD DEC CHG - Amount Deducted

Amount 25 is getting deducted with the description NWD DEC CHG (ATM Withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from ATM other than HDFC. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this.

Phone Number : [protected]
Date...
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Address: 16/14 Durga Devi Nagar, Tondiarpet,Chennai 81, Tamilnadu

I want to my money back
Net PI to HSL Sec A/C
4442636-[protected]

Dear Sir / Madam,

Without my notice, the below transactions have been executed by HDFC securities. We would like to know the reason and why its not been inform to us in the beginning.

later they have debited 1178.82. How come this possible without my knowledge ? We kindly request HDFC securities to return the...
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P
Prem madhavan
Nov 21, 2022
Feb 11, 2026
This thread was updated on Feb 11, 2026
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HDFC Bank Securities charges debited from my account - net pi to hsl ltd. Net PI to HSL Sec A/C 4442636-00602340029434

Address: 16/14 Durga Devi Nagar Tondiarpet,Chennai -81

D.premkumar
from Chennai, Tamilnadu
Hi,

I m a regular customer of hdfc bank. Running saving account, for salary account with hdfc from last 11years. I have been charged 1178.82 rupees for hdfc securities trading. Without my notice, the above transactions have been executed by HDFC securities. We would like to know the reason and why its not been inform to us in the beginning. Net PI to HSL Sec A/C
4442636-[protected]br...
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R
RC_BOY
from Powai, Maharashtra
Nov 19, 2022
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AMP charge issue

I have salary account in hdfc bank (ac no :[protected])It has been almost 5 years. Account not used for last 2 years. When I got the job, I sent a mail to hdfc bank and there was a negative balance of around 9k. They cleared it. I started using from 2022 June month. After that, they getting amb charge deduced at around 600 rupees in my account. now november 2022 Rs 3500 deducted from my account. I want a refund my money back. Plz help...
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Poonam 8756350
Nov 9, 2022
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Account blocked due to address change letter undelivered

Hi,
On 26/10/2022, i received an email stating that "We regret to inform that the address change letter with reference to your customer ID XXXXXX409 has been returned undelivered". on the next day am unable to use any phonebanking, upi, netbanking, debit card etc. I Have branch as well many times but bank employee also dont know how to unblock my account. in their system it is showing regular active account, but i am unable to use...
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B
bathuluru mahesh
from Bengaluru, Karnataka
Nov 4, 2022
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Regarding Jumbo Loan Pre Closure Charges

I have taken an Jumbo load (540000 Rs\-) against my credit card on March 2022 and now i am planning to pre close the loan.

With help of customer care i have taken loan and before taking they said there is no pre closer charges, and now when i am planning to pre close they are saying Need to pay Pre closer charges, Loan GST amount, Loan Interest amount which they never said such kind during the loan processing .

I...
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Hi Team,

Control Number : 5, 139, 523, 436

I have applied only one credit card through HDFC bank only. But recently I have checked in my CIBIL report there are multiple enquiries made by HDFC bank. To remove the below enquiries please send the updated report to CIBIL team to remove the enquiries.
HDFC BANK 30/01/2013 Credit Card 1, 000
HDFC BANK 23/12/2015 Personal Loan 3, 20, 000
HDFC BANK...
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F
frostzt
from Pune, Maharashtra
Oct 25, 2022
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Not able to avail HDFC Credit Card

I am trying to avail a credit card for mysel[censored]sing the HDFC Credit Card portal. However trying to do so triggers an error on screen saying, "Your request could not be processed. Please try again to continue."
Please note that I don't have an HDFC Account active, I tried to get an account but it says that I am already registered and have to visit a nearby branch to activate/link my account.
I am actually facing issues in both...
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S
Samuel Rufus
Oct 21, 2022
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OTP not being received on email

Address: Gurugram, Haryana, India

Presently in LA. When attempting HDFC netbanking prompt says OTP sent to my mobile number. I am not on roaming therefore do not receive on my mobile. When OTP option in India provides BOTH mobile AND email, why is email option not sent when overseas? HDFC Bank has both my registered mobile number as well as email id, why this simple facility cannot be provided? Especially when it is provided in India (where it is not needed) but not being...
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A
Akash_as1
Oct 19, 2022
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Regarding refund of Depository charges

Hello sir,

This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

Kindly be informed that an amount of rs 885/- was deducted from my savings/salary account on 19 sept 2022 under the name of depository charges.

Initially when we did not have demat account they forced us to create one without intimating us that...
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A
AdityaShukla77
from Pune, Maharashtra
Oct 15, 2022
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Account blocked due to address change letter undelivered (I did not change it)

Address: Showroom No 4B, Sai Empire, Baner Rd, Baner, Pune, Maharashtra 411045

I couldn't pay for food. It's a weekend and I am in a different city. I am stranded.

For reasons I don't know, HDFC has blocked my account today (Oct 15 2022) at 8ish PM (Saturday).

I got an SMS saying address change letter is undelivered please visit the nearest branch to avoid account block. I did not even request an address change!

There are so many problems with HDFC
1. HDFC is 100%...
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D
Dr Sagar
from Sitapur, Uttar Pradesh
Oct 13, 2022
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False mandate issued for ava lifestyle products and services

I have received a message of false mandate today, but I have not enrolled or opted for any services like this.
Message which I received is:
HDFC Bank ACH Debit mandate registered for Rs. 452.00 /- with frequency ADHO in A/c No.XXXXXXXXX14898 for AVA LIFESTYLE PRODUCTS AND SERVICES P L with HDFC Bank UMRN No.HDFC[protected]

PLEASE LOOK INTO THIS AND STOP THIS SERVICE AND PROCESS...
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G
Goelsmriti
Oct 12, 2022
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Inter Brn Cash Chg Incl Gst

Rupees 1770 debited from my account on 10 Oct 2022 with narration "INTER-BRN CASH CHG INCL GST 170922-MIR[[protected]]".

ref no : MIR[[protected]]
Acc no : [[protected]]
MOb No : [[protected]]

Can you please check and update the reason for debiting the amount from my account.

Thanks
Smriti Goel...
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V
Vijaykumar Chandrasekaran
Oct 11, 2022
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Deduction on .DC INTL POS TXN MARKUP

Dear HDFC Team,
I am currently residing in Dubai for the last 3 months. I have swiped an HDFC Debit card for travel purposes, however recently I came to know that there is a. DC INTL POS TXN MARKUP deduction from my account. There was no prior intimation from the bank, nor an email.
Without informing how could you proceed with the deduction???
Was there any agreement or any contract signed by me???
Why...
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K
K S Anandkumar
Oct 10, 2022
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Unnecessary charges in my HDFC credit statement

Address: Bangalore

I am getting unknown charges - which makes me feel cheated

Just as an example in my last credit card statement I received the following fees raised
19/08/2022 RAZORPAY ENDURANCE BANGALORE 153.01
20/08/2022 IGST-VPS[protected]RATE 18.0 -29 (Ref# 19999999980820999573560) 90.00
20/08/2022 CASH ADVANCE FEE (Ref# 19999999980820999573560) 500.00
16/09/2022 FINANCE CHARGES (Ref# 19999999980916999557040)...
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Y
Yogesharum
from Chennai, Tamil Nadu
Oct 4, 2022
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Not Received Welcome kit

I created my salary account by online. After that I had done my video kyc verification from bank. Account has activated on August 25th. But still I'm waiting for welcome kit. No information comes to me about my welcome kit. How long it's take to receive?. I'm waiting for morethan 40 days for that...
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Siva Kumar Reddy Vintha
Sep 30, 2022
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EMI RTN Charges

Dear Sir/Madam,
Informing me that I have no outstanding debts or penalty fees to cover. However, I'd like to know why my savings account had over Rs.700 deducted without my knowledge. Previous escalation mail indicated that there are EMI RTN Charges as a result of EMI Payment Failure. on time Ohk I understood, and I made the decision to pay off all outstanding EMI RTN charges. I went to the physical HDFC Branch, but they told me there...
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M
Mukesh Vadher
Sep 23, 2022
Aug 5, 2023
This thread was updated on Aug 5, 2023
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Getting YC error while doing UPI payment

Hi Team,

I am getting YC error while doing UPI payment, pls help in getting the issue resolved asap....
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