HDFC Bank Customer Care
HDFC Bank Limited
Customer satisfaction rating: 52%
Submit a Complaint
23799
COMPLAINTS

HDFC Bank Customer Care

HDFC Bank Limited

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Address
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013
Landmarks:Opposite Kamala Mills Compound

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2460
down
1037
up
1002
down
565

Phone:
Phone:
up
981
down
477

Additional info

Customer Centre


Additional Contacts



Andhra Pradesh

+91 99 4949 3333



Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna

+91 99 4616 0616



Ahmedabad, Bengaluru, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai, Pune

+91 99 6160 6161



West Bengal, Sikkim, Andaman and Nicobar

+91 98 3107 3333



Meghalaya, Tripura, Nagaland, Mizoram, Arunachal Pradesh, Manipur (Toll Free from BSNL landline)

1800 345 3333



Assam

+91 99 5719 3333



Bihar, Jharkhand, Patna

+91 86 0266 6161



Maharashtra (except Mumbai) and Goa

+91 98 9060 3333



Haryana

+91 99 9624 3333



Gujarat

+91 98 9827 1111



Jammu & Kashmir, Himachal Pradesh
(Toll Free)

1800 180 4333



Karnataka

+91 99 4586 3333



Kerala

+91 98 9566 3333



Madhya Pradesh, Chhattisgarh

+91 98 9360 3333



Rajasthan

+91 98 7500 3333



Orissa

+91 99 3790 3333



Tamil Nadu, Pondicherry

+91 98 4067 3333



Punjab

+91 98 1533 1111



View More Information...

Customer satisfaction rating
52%
Complaints
23799
Pending
1927
Resolved
11760
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon12:00 am - 12:00 pm
Tue12:00 am - 12:00 pm
Wed12:00 am - 12:00 pm
Thu12:00 am - 12:00 pm
Fri12:00 am - 12:00 pm
Sat12:00 am - 12:00 pm
Sun12:00 am - 12:00 pm

HDFC Bank Complaints & Reviews

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 DailyMusicMiles Vinay Mojes on May 20, 2020
UPDATE : The complaint was resolved within couple of hours.
THANKING HDFC BANK for instant response.
no complaint now issue is resolved.

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    Complaint comments  RespondComplaint category Mobile Handsets

     Shaikh Zaid Ahmad on May 18, 2020
    I have purchased iphone 11 before 5 month from inspire apple store nagpur and was entitled for 6000 cashback, its been more than 5 months and i have not received cashback for the same i have called the pine labs once but they didn't resolve my problem so i am here for the complaint i also i have the bills and receipts for the same hoping for resolution
    its a fraud dont trust their calls
    it's a fraud don't trust them.

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      Complaint comments  RespondComplaint category Mobile Handsets

      HDFC Bank — Ot receivedCredit Card Cashback nt

       AniketSingh0019 on May 18, 2020
      I have not received Cashback of 6000 for an hp laptop purchased on 10% cashback offer. Its been more than 90 days. Also raised...
      Complaint comments  Read comments Complaint category Credit Cards

      HDFC Bank — Fraud and unauthorised transaction

       akanksha.agrawal on May 18, 2020
      I have been charged Rs. 999 for "AMAZON1258399" on 29 April 2020 in Mumbai without my authorisation, without a PIN and OTP....
      Complaint comments  Read comments Complaint category Credit Cards

       Giri.j on May 18, 2020
      I have bought my iphone11 with hdfc bank debit card on 27/12/2019 in reliance degital nirman vihar (Delhi). As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in reliance digital, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
      it's a fraud don't trust them.

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        Complaint comments  RespondComplaint category Banks

         yashwa on May 18, 2020
        I have bought my iphone11 with hdfc bank debit card on 13/02/20 in apptronix mumbai. As mentioned by hdfc bank (To receive cashback of 6000 within 95days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

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          HDFC Bank — Cash Back not received

           micky14vishal on May 18, 2020
          I have bought my iphone11 with hdfc bank debit card on 13/12/2019 in Faridabad. As mentioned by hdfc bank (To receive cashback...
          Complaint comments  Read comments Complaint category Banks

          HDFC Bank — NWD charges

           Santhana Bharathi on May 18, 2020
          Amount 1000 is getting deducted with the description nwd dec chg (Atm withdrawal charges) eventhough my account was opened...
          Complaint comments  Read comments Complaint category Banks

           Alisharma on May 18, 2020
          On 31 dec 2019 i have purchased iphone 11 i suppose to get cashback after 120 days but I haven’t received any cashback yet.

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            Complaint comments  RespondComplaint category Mobile Handsets

            HDFC Bank — Didn't get my cash back on my purchase

             Atulupad on May 17, 2020
            I have purchased apple iphone 11 vai cash back offer at hdfc credit card on 12.01.20 but till now didn't get my cash back...
            Complaint comments  Read comments Complaint category Credit Cards

            HDFC Bank — Iphone 11 cashback offers

             Akashkamra on May 17, 2020
            Hi Team,

            I have purchased iphone 11 in january which includes cashback offer of RS 6000/- on hdfc credit card....
            Complaint comments  Read comments Complaint category Credit Cards

             Pranalish on May 17, 2020
            I have bought my iphone11 with hdfc bank debit card on 31/12/2019 from ispace panjim goa.
            As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in ispace they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

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              HDFC Bank — Haven't got cashback of 6000 on purchasing IPhone 11

               MansiGoel on May 17, 2020
              I purchased an iphone 11 from 'unicorn infosolutions pvt ltd' in pune on 17th january 2020. Hdfc cash back offer was attached...
              Complaint comments  Read comments Complaint category Banks

               Rks_1995 on May 17, 2020
              Im from moradabad (Up) and i purchased ipad 2019 model ipad air (7th gen) dated on 31/12/2019 from icrest apple store and on slip its written that a cashback of 3000 rs will be transferred to your account within 120 days and its now 17/05/2020 i. E. Around 138 days and i havent received any amount as the foresaid plan of partnership apple and hdfc promised which is clearly mentioned on my slip that i have with me! Though i have mentioned about all this to the manager of hdfc moradabad branch but there's no response (Via whatsapp)

              Conclusion - there should be more clearity if one will be benefitting with your scheme (Apple and hdfc bank) and bank should be aligned to their cashback schemes or there will be distress among their customers.
              @hdfcbankmoradabad
              @hdfcbankmanagerdesk
              @hdfcbankcustomer

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                 nickzoot on May 17, 2020
                Today I received message where my hdfc bank credit card has been debited with amount 999
                From Amazon1258399.
                I want my money back. Already such cases have been updated. I am uploading the message here.

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                  Complaint comments  RespondComplaint category Credit Cards

                   rajguptaji on May 17, 2020
                  I have used my card on a website to make a payment of 2 dollars. Due to
                  Internet fraud, wevsite charged me rs. 7335.36/- during the transaction i have
                  Refused voice confirmation from hdfc as i have seen that website charged me
                  More. Hdfc ivr security fails. Now i am constantly following up hdfc bank to
                  Stop the payment as i have a complaint immedialy after the incident. Website
                  Merchant has claimed the amount in nov'2019. After providing all the proofs,
                  Hdfc unable to stop the payment and hdfc contastly harassing me for the
                  Recovery. I have all the proofs of emails which i am sending continuosly to
                  Hdfc bank and website merchant. Initially for one or two mail website
                  Merchant replied me and after that their website and email address is closed as
                  It was an interney crime. I have made every credit card payment on time and
                  Never did any delay or non payment. Please help me to resolve this issue. I can
                  Provide all the proofs of payment through website screenshots, email etc. The
                  Reason i am approaching you that case was pending with banking obdusmand.
                  They have closed the case without any information. I am ready to pay, what
                  Ever i have used. Due to internet fraud it is now rs, 7335.36 and bank is
                  Increasing day bu day. Please help me.

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                    HDFC Bank — Cashback not received

                     Ram Kakani on May 17, 2020
                    I have bought my iphone11 with hdfc bank debit card on 14/01/2020. As mentioned by hdfc bank (To receive cashback of 6000...
                    Complaint comments  Read comments Complaint category Mobile Handsets

                    HDFC Bank — loan account closure is not updated on my cibil even after 5 years

                     dhiman_yog on May 17, 2020
                    Hdfc bank has not updated my loan & credit card account status on my cibil account yet for the last 4-5 years. My following...
                    Complaint comments  Read comments Complaint category Banks

                    HDFC Bank — An amount of Rs 590 had been put on hold

                     Gauravjai19 on May 17, 2020
                    Hdfc bank had put an amount of ars 590 on hold as mirevenu through gefu, and after many complaint on hdfc complaint mail or...
                    Complaint comments  Read comments Complaint category Banks

                     Sunil Palan on May 16, 2020
                    Rs 1100 was deposted to my account this evening today. 579 rs was put on hold. What is tge reason put my money on hold.

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