HDFC Bank Customer Care
HDFC Bank Limited
Customer satisfaction rating: 55%
Submit a Complaint
16332
COMPLAINTS

HDFC Bank Customer Care

HDFC Bank Limited

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Address
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013
Landmarks:Opposite Kamala Mills Compound

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2251
down
929
up
924
down
519

Phone:
Phone:
up
903
down
432

Additional info

Customer Centre


Additional Contacts



Andhra Pradesh

+91 99 4949 3333



Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna

+91 99 4616 0616



Ahmedabad, Bengaluru, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai, Pune

+91 99 6160 6161



West Bengal, Sikkim, Andaman and Nicobar

+91 98 3107 3333



Meghalaya, Tripura, Nagaland, Mizoram, Arunachal Pradesh, Manipur (Toll Free from BSNL landline)

1800 345 3333



Assam

+91 99 5719 3333



Bihar, Jharkhand, Patna

+91 86 0266 6161



Maharashtra (except Mumbai) and Goa

+91 98 9060 3333



Haryana

+91 99 9624 3333



Gujarat

+91 98 9827 1111



Jammu & Kashmir, Himachal Pradesh
(Toll Free)

1800 180 4333



Karnataka

+91 99 4586 3333



Kerala

+91 98 9566 3333



Madhya Pradesh, Chhattisgarh

+91 98 9360 3333



Rajasthan

+91 98 7500 3333



Orissa

+91 99 3790 3333



Tamil Nadu, Pondicherry

+91 98 4067 3333



Punjab

+91 98 1533 1111



View More Information...

Customer satisfaction rating
55%
Complaints
16332
Pending
1714
Resolved
8473
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon12:00 am - 12:00 pm
Tue12:00 am - 12:00 pm
Wed12:00 am - 12:00 pm
Thu12:00 am - 12:00 pm
Fri12:00 am - 12:00 pm
Sat12:00 am - 12:00 pm
Sun12:00 am - 12:00 pm

HDFC Bank related photos (2212)

HDFC Bank Complaints & Reviews

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Hdfc Bank — hdfc one assist mfee activated without my consent

 Abi5dante on Jul 8, 2019
Dear sir,

I'm using hdfc credit card end with 9141 and i found that without any intimation you have deducted the amount of 1399 from my credit card on 06th july 2019 towards one assist plan.

Kindly cancel this plan and request you to refund the amount of rs:1399. Pleases deactivate one assist membership & refund me all the deducted amount. This is unacceptable that you deduct amount on name of one assist mfee without customer's info. If it happens again i will cancel my credit card.

As i am requesting this membership cancellation with 30days of "force...
Complaint comments  Read comments [2]Complaint category Unauthorized charges

Hdfc Bank — unauthorized charge on my credit card

 waibhav on Jul 8, 2019
At the time of applying the credit card i have been told that this card will be lifetime free however, i have checked my statement today and found that there is a charge of rs.590 has been debited for annual fee on which is wrong, i need this amount to be reimbursed, i have been misguided. Please of june 2019, revert the amount or else i will block the card, please do the needful. I have been fooled,, please make a strong decision or else i will go for ombudsman.

Thanks,

Waibhav kumar saha
Register mobile number [protected]
My cust id is: 75630670...
Complaint comments  Read comments [2]Complaint category Credit Cards

Hdfc Bank — deactivate my credit card

 Jatinderglobal on Jul 8, 2019
Respected sir,
I am jatinder sharma from amritsar punjab. I am writing the letter regarding the closure of my credit card bearing number ([protected]), as this card is no longer of my usage. I have visited a branch at hall bazar on saturday but they do not help me in this concern. They reply me that call to customer care we do not know anything, i was shocked what a reply i got from a renowned bank employee and they also do not know how to talk with their customers even they do not guide them. They gave me a customer care number [protected] but no one received my call. I am totally...
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — consumer durable loan emi

 [email protected] on Jul 8, 2019
Dear consumer forum,
I have consumer durable loan with hdfc bank but the issue is that i paid my all emi with pelanty charges but now hdfc bank demand me a emi of jun19 with pelanty charges so why i have to pay jun19 emi with unnecessary pelanty charges when my loan closed on may19 according to my hdfc bank consumer durable loan statement. They also demand pelanty charges from jan19 to jun19 unnecessarily. So why they demand pelanty charges when they already deduct pelanty charges from my bank a/c. I attached some proofs of payment with bank statement. So please pay your kind attention to...
Complaint comments  Read comments Complaint category Loans

Hdfc Bank — cancellation of one assist membership

 Ragu Raghu on Jul 7, 2019
I am a HDFC bank credit card holder.
I am not interested about this service and don't want this membership any more. So cancel the membership.
OneAssist Relationship Number :2822974
Name :- RAGHAVENDRA M R
Mobile No. :- [protected]
Credit Card Number Ending :- 1806...
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — missing of customer id

 Megha Mohan on Jul 7, 2019
I lost my customer id. Its new account tried more than 10 times to talk with customer care executive. Its so bad that bank like hdfc doesn't provide to talk directly to customer care executive. Please make solution to this problem. And i tried to contact with your toll free number ending of 666 there is no option for such issues. Very disappointing...
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — hdfc one assist membership

 Rajat Gomez on Jul 7, 2019
Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 1645 without my concern on date: 04/07/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number:
2271939
Name :- rajat manual gomes
Credit card number ending :- 1645...
Complaint comments  Read comments [1]Complaint category Credit Cards

Hdfc Bank — for noc credit card no. 4893772400321267

 Sunil Guptaa on Jul 7, 2019
Sir
I have already pay total balance but NOC not receive till date...and again to again request please send my credit card NOC on my email I'd.. sunil.[protected]@rediffmail.com or my permanent address ...470 Police Lines Near-IT Chauraha Lucknow 226020

Thanking you
With best regards
SUNIL KUMAR GUPTA
MOB-[protected]...
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — account number: 50100131020736 - wrong non maintenance charge

 mukeshkhare1985 on Jul 7, 2019
Dear hdfc officials,

I am the account holder of hdfc bank with account number: [protected].

Today when i checked my account via internet banking and i found available balance inr -2, 206.92. I was shocked why it is showing in a negative amount.

When i investigated the same i found that this account has been changed into normal account and these charges are the monthly non-maintenance charges.

Sir, it was my salary account (Zero balance account). Why nobody from your side informed me that it has been converted into normal account and...
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — hdfc diners club international credit cards

 Dsnaman on Jul 7, 2019
Dear sir, /Mam,
I would like to inform you that i was taken a diner club international
HDFC credit card during campaining held at Balrampur chini mills Datauli Gonda U.P. On Feb 2018.
Since then i have never used and active this card but i was surprised to see that my CIBIL score was letdawn due to defaulter of this credit cards, your salse representative Mr, Deepak, / Anil ranjan & Mr, nisit Bhardwaj said to me that your credit card Diners Club life time free service but present time i asked your customer service then your customer service representative told me that your...
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — personal loan cheque bounce charges

 surendersc on Jul 7, 2019
Dear Sir,

Still my complaint not been shortout by the hdfc bank id-2358187. As per the complaint they are charging cheque bouncing which was already updated through their customer service centre about payment will be made by ifsc but still they charge extra. Plz do the neddful as I want to close the loan account 35100099 by this month by paying the actual pending amount less the charges.

Regards,
Surender Singh Chauhan
Mobile-[protected]...
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — not cancelling my credit card

 Lintojohn on Jul 6, 2019
Sir,
I have one hdfc credit card. (Card no[protected]*) on 7th may i called kerala customer care and told them to cancel my credit card permanently. They told with in 7 days i will get call for confirmation and then it will cancel. But i have not receive any call. Then again i called customer care on 22th may, they told me the same matter, but no result received. Then on 15/06/2019 i sent a closure form to hdfc chennai office regarding this, but till date i dont receive a call or any confirmation message regarding cancel. Please do the needful.

Linto john
[protected]...
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — for my full and final settlement and relieving letter

 Khoirom Sanjay Singh on Jul 6, 2019
Dear Sir
I have been already resigned from HDFC Bank LTD as I'm working as a sales officer with employee code CK 15291 it's almost over one year old and I have been send many mail also but still now I didn't get any response for my full and final settlement so please help me to get my PF
and relieving letter

Thanks and regards
Khoirom Sanjay Singh...
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — hdfc bank food card plus team

 krishnamohan1837 on Jul 6, 2019
Dear team

I want to change mobile number for my hdfc food plus card bearing no. [protected]. I am unable to login to the prepaid netbanking as i forgot my password and userid.

Also forgot password and forgot userid is not working.
My original number was [protected] and it has to be updated with [protected].

Please contact on krishnamohan. [protected]@gmail.com or [protected] for any queries

Regards
Krishna
[protected]...
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — pf withdrawal

 Himanshi Nogia on Jul 6, 2019
I am ex. Employee of hbl global pvt ltd. I joined @ 29 sept 2018. My details furnished below for your kind reference.

Now i would like to get my pf settlement. Kindy send me the details of the
Same and send the pf settlement application also. And where to send & what are the documents requried. Plz send to my email id

My name - himanshi narendra nogia
Employee no. - h08558
Location worked - gandhidham, gujarat for hdfc bank ltd
Date of joining - 29 sept 2018

With regards
Himanshi nogia
[protected]
Gandhidham...
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — charges levied on account

 Rakesh Baldha on Jul 6, 2019
There few charges levied on my account which are unknown and never seen in my life of 12 years hdfc account.

Client number 20259987
I would like to refund these charges on my account

11 jun 2019 amb chrg incl gst for may2019-mir[protected] mir[protected] 11 jun 2019 177.00
25 may 2019 sby1612725_net_rnwl 25 may 2019 12.00
25 may 2019 jby1572923_net_rnwl 25 may 2019 330.00
07 may 2019 amb chrg incl gst for mar2019-mir[protected] mir[protected] 07 may 2019 177.00
07 may 2019 amb chrg incl gst for apr2019-mir[protected] mir[protected]...
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — information about a loan defaulter and fraud

 Jayakrishnan0007 on Jul 5, 2019
Kindly let me know how xan i give an informatio about hdfc loan defaulter and a fraud who took a loan from mumbai hdfc and absconding now fro there and presently available in kerala. He is doing fraudulent activities preaently. How can an information of this sort can be given to hdfc mumbai for taking necessary action

Name :manoj pillai
Golden nest appartments
Mira road...
Complaint comments  Read comments Complaint category Loans

Hdfc Bank — illegal transaction

 Prasanth Chandrabose on Jul 5, 2019
On 23rd may 2019, suddenly i got message like transaction successfully done for ₹1044.43 with code with mose. I have dropped disputed form in nearest branch which is keeranatham branch, coimbatore itself. They told like within 5 business days it will get resolved.. But i didn't get any response from bank..

Again 23rd june 2019, i got same message like transaction done ₹1043.25 with code with mose. I got surprised.. I have called to customer care service and blocked my card. Got new card. I have paid all outstanding amount on 05th july 2019.

Frequently i'm getting...
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — auto loan and bank managers

 [email protected] on Jul 5, 2019
Hello,
Terrible terrible experience with hdfc. I never had such a bad experience with any other banks in india. If this would have been in usa, i would have sued them by now. I recently shifted back from usa and have a salary account with hdfc. I applied for an auto loan which they dragged about documents and verification etc etc for 2.5 weeks which usually shouldn’t take longer than 3 days. Hitech city bank manager sridhar has misleaded me about auto loan approval talking to me everyday for 2 weeks saying “it’s approved, everything is done. You can buy the car in the evening “....
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — auto loan and bank managers

 [email protected] on Jul 5, 2019
Hello,
Terrible terrible experience with hdfc. I never had such a bad experience with any other banks in india. If this would have been in usa, i would have sued them by now. I recently shifted back from usa and have a salary account with hdfc. I applied for an auto loan which they dragged about documents and verification etc etc for 2.5 weeks which usually shouldn’t take longer than 3 days. Hitech city bank manager sridhar has misleaded me about auto loan approval talking to me everyday for 2 weeks saying “it’s approved, everything is done. You can buy the car in the evening “....
Complaint comments  Read comments Complaint category Banks

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