HDFC Bank Complaints & Reviews

On June 30, 2024, I did a transaction in foreign currency worth ₹553.44. On July 3, 2024, I see the same charge again with the name 'DEBIT CARD PUR ADJ DT'. I tried calling hdfc customer care but don't get the option to speak to someone. What is that double charge for? I paid through paypal. Why am I being debited twice?

I had applied for an HDFC account on May 2024. Apparently, my account has been frozen because my welcome kit was not delivered or something.

I live in Noida, where I work, however had chosen Barrackpore as my branch, because it's close to where I reside.

Our apartment is being renovated, so we are currently living at a rented property. So, I genuinely shared my current rented apartment's address as my communication address - here's the thing, I am back at Noida and my mother's usually out for her office work. The verification guy apparently came to visit our address and didn't find anybody there and just casually decided to freeze my account without my concern? My mother lives at the address I had provided, so there should not be any issue with my verification. It's not possible for a person to be available at their residence 24*7 and we are new to the location as well - why not just ping the account owner in advance before the fabled visit?

If the address is that much of an issue, why not just hit me up and inform me that my address needs to be my workplace's address or whatever, instead of literally blocking my account!

I would LOVE my account to be unfrozen, because there's funds in it. When I was creating the account I was not informed about the arbitrary shenanigans of address verification or whatnot.

For many years I have tried to get a clear process to close my mum’s demant account. She has a medical condition so can speak, also her mental state is such that she dose’s understand what is go8ng on.
The two issues are:
3 companies in her portfolio have ceased trading so what can be done so we can still close the trading account? Transferring unlisted company shares to a relative is not a solution which has been suggested.

Account is deactivated because we are in constant discussions on how to proceeded. In the meanttime my mother has come to live with me. In the UK there is only 1 identification document which has a photo and current address - driving licence. She doesn’t drive to we are going round in circles and not getting anywhere.

In fact it has been a very poor service.

I’m hoping you can help.

Hi,

I am Swasthik PK, my debit has been blocked without any reason, more over i didn't get any intimation, message, form bank or courier department and form three days asking unblocked the debit card but till now my account has been not activated and they are not even taken any action on this. While you are blocking don't you have any responsibility to intimate the customer or else any message. While opening an account you people address everything from customer. One of the worst service form hdfc bank. Review the issue and resolve as soon as possible.
My bank branch is C/O Whitefield, Bangalore and they don't even care to pick calls to hear me out.

Dear SWASTHIK PK, Welcome Letter for A/c XXXXXXXXXXXX06 has returned undelivered. Due to this, account has been blocked. Please visit your Branch to help us assist you

Thanks,
Swasthik PK

Hi,

On 24 June 2024 rs 177 had deducted from my hdfc account number [protected]. When i checked the deduction why its happening than this detail is showing there - "hdfc bank 3rd party cash txn inc gst 190624-MIR[protected]. I don't know about this deduction? Why this deduction happen without my knowledge how would they can do?

Thanks

I am seeing multiple of the deduction as:
OFFUS EMI, PRIN NB:04, [protected] (Ref# 09999999980620003433972)
I don't know why this has done and without any message of such deduct

My savings account no.[protected] has been blocked by hdfc bank due to change in residential address on 13/06/2024 without informing me and then i have contacted to branch on 15/06/2024 & submitted updated aadhar card copy & e-kyc was also done. But still after a week even today my account has not unblocked. I cannot withdraw or receive funds in my savings account. So please help me.

Since past 2 weeks I'm getting error code YC on googlepay. I tried doing reset and all other things but still im not able to resolve the issue. i contacted the branch manage even he is unable to solve this issue. Not only Gpay but none of the UPI apps are working. Even hdfc app is showing some honour emmiter error. Help me resolve this issue. ASAP...

Hello sir/ madam
Im Mahendra, I'm facing last 1 week problem with HDFC Bank, this is my Savings Account number[protected].
For some reason the bank had applied minus charges on my account, but they paid all the charges in the account, Still not remove hold funds, I have deposited the full amount of charges in the account. I request you to request me to remove the hold funds. From HDFC Bank. Customer care also not help to resolve my issue, also I visited to nearest branch all staff ignoring me to accept my issue, please help me to resolve my issue, So that I can exchange money, hold funds cannot be transacted.
I request to please resolve my issue,

Thanks and regards.

Today when i checked my bank statement 5, 508 rupees was deducted from my account with multiple transactions for not maintaining minimum balance. I started this account as salary account and when i changed my company i changed my bank account as well and nobody from your bank or anyone informed me that if we don't use salary account for a long time the account will be automatically changed to savings account. When my account was changed to savings account i didn't get any notifications via call or email. Now i changed my salary account back to hdfc And now i was being charged 5, 500 for not maintaining minimum balance without any notifications or any debit message nothing how come the bank have a right to debit this much amount from my account without any notifications. I want my money bank. Atleast the bank should notify the customers about this change and i wasn't aware about this. Atleast the bank should have informed me about all this, i want my money back. This is not my mistake.

Hi Sir, there is an Unauthorized transaction has rectified in my HDFC bank account.

To: ACH D- RAZORPAYSOFTWAREPRIV-CAPITALFLOOI
Date: 5th June 2024
Transaction ID: [protected]
Debited amount; 4, 312.00 (Four thousand three hundred twelve rupees only)

Sir i request you to please take this into your consideration and look into this matter as soon as possible and please try to refund my...

We had taken bike loan from centurion bank limited at 2005 the bike loan had cleared and I want NOC and the form no 35 for removing of hypothecation. From the regional RTO so please help from getting noc and from no 35

Hi,
I made a salary account with HDFC bank believing that it was the best option out of the 3 I was present with (Kotak, HDFC and PNB). I received a welcome kit and the account was functioning with a couple of days. I could make UPI transactions and everything. However after a couple of weeks, I received a message on my phone saying, “Welcome letter undelivered” and an email following that which said that my account was blocked...

महोदय,

प्रत्येक माह की 8 तारीख को मेरे खाते से ₹1000 की तीन म्युचुअल फंड SIP का भुगतान होता है परंतु इस बार मई माह में बैंक के द्वारा 7 तारीख को ही मेरे खाते से तीन म्युचुअल फंड की राशि की कटौती की प्रक्रिया कर दी गई और 7 तारीख को सुबह के समय मेरे खाते में पर्याप्त राशि नहीं होने के कारण म्युचुअल फंड की SIP असफल हो गई तथा 7 तारीख की शाम के समय मेरे खाते की राशि 10132 रुपए थी, बैंक के द्वारा एक दिन पहले ही मेरे खाते से म्युचुअल फंड एसआईपी का भुगतान किया जाना एवं असफल होने पर मेरे खाते से 1770 रुपए का शुल्क लगाना बिना मेरी किसी गलती के सही नहीं है महोदय कृपया करके आवश्यक कार्रवाई करें !

A/c No.: [protected]

विक्रम शर्मा

On May 13, 2024, my HDFC account was put on hold with a reference number [protected], and an amount of ₹210 was held. I contacted HDFC customer service, and they advised me to visit the nearest HDFC branch. I went to the HDFC Muradnagar branch, where the branch manager asked me to speak with Jitender Kale Ji from cyber crime, referencing the same number [protected]. When I contacted Jitender Ji, she informed me that there was no such complaint.

Despite contacting HDFC multiple times, I received no resolution, and I felt continuously humiliated by their responses. On May 24, 2024, I received another hold on my account for uncovered service charges of ₹1.18.

I need to pay my hospital dues, and I deposited money into my HDFC account for this purpose, but I am unable to make transactions. HDFC has not provided me with any solution, and I am feeling helpless. Additionally, I incurred extra charges from ICICI Bank due to these issues. I need help determining who is responsible for this situation.

Account holder's name salim
Account number [protected]
HDFC Narwana

[Gautam medhi]
[vill- beloguri, karbi anglong ]
[howraghat, Assam, 782481]
[[protected]]
[[protected]@GMAIL.COM ]

[23/05/2024]

[Mr. Ashish]
Branch Manager
HDFC Bank
[Udyog Vihar]
Gurgaon, Haryana

Subject: Legal Notice for Unauthorized Deduction of Funds and False Commitment

Dear Ashish,

I am writing this legal notice to address the unauthorized deduction of INR 20, 000 from my account without my consent at your HDFC Bank branch located in Udyog Vihar, Gurgaon. Furthermore, I wish to bring to your attention the false commitment made by Mr. Ashish, the branch manager, regarding the reversal of the deducted amount.

On [17/04/2024], I was dismayed to discover that an amount of INR 20, 000 was deducted from my account ([[protected]]) without any prior intimation or authorization from my end. This deduction occurred at a time when my family member was hospitalized and in critical condition, necessitating my immediate attention and resources towards their medical care.

In light of this distressing situation, I approached Mr. Ashish, the branch manager, seeking clarification and resolution regarding the unauthorized deduction. Mr. Ashish assured me that the deducted amount would be promptly reversed upon submission of the requisite documents. Relying on his commitment, I diligently provided all necessary documentation as requested by him.

However, to my dismay and utter disappointment, the promised reversal of funds has not been initiated till date, despite repeated follow-ups from my end. This egregious breach of trust and failure to honor commitments has exacerbated the already stressful situation, leaving me in a precarious financial position at a critical juncture.

It is imperative to highlight that the continued retention of the deducted amount has inflicted significant financial hardship and emotional distress on me, especially considering the exigent circumstances surrounding my hospitalized family member.

In light of the foregoing, I demand the following:

Immediate reversal of the deducted amount of INR 20, 000 to my account without any further delay.
Compensation for the mental anguish, financial loss, and inconvenience caused due to the unauthorized deduction and subsequent false commitment made by Mr. Ashish.
An official apology from HDFC Bank for the distress and inconvenience caused.
Please be advised that failure to comply with the aforementioned demands within [Specify a reasonable time frame, e.g., 15 days] from the receipt of this legal notice will leave me with no option but to pursue legal recourse to seek redressal for the aforementioned grievances, including but not limited to initiating appropriate legal proceedings against HDFC Bank and Mr. Ashish.

This notice is issued without prejudice to my rights and remedies, all of which are hereby expressly reserved.

Kindly acknowledge the receipt of this legal notice at the earliest.

Yours sincerely,

Gautam medhi

DATE: 24/11/203
Description:I am Abhishray wadhwa. Last year in the month of October or November I received a call from your sales team regarding a credit card. They mentioned you are eligible for life lifetime free card. Kindly register for it. I asked them multiple times are you sure about that? As i don't want to pay any credit card fees they said yes sir it is life time free card.
Then in month of April i was seeing and...

Ravi Parihar
324, Sarwoday Nagar
Pali, Rajasthan, 306401.
(m) [protected]
13.5.24

Subject: Complaint Regarding Frozen Account and Request for Withdrawal

Dear Sir/Madam,

I am writing to file a formal complaint regarding the freezing of my bank account without any prior notice. My name is Ravi Parihar, and my HDFC BANK Account number is [protected], Branch : Pali, Rajasthan...

I wasn't using HDFC bank since 5 year just from April 2024 I started again using this bank i kept some balance in this account and they deducted money as a AMB FOR last 12 months which is 8400 something amount deducted I want refund it I hope I'll get it very soon

I am having account in hdfc bank name raju gupta and sons
account number : [protected] branch : midc cross road ifsc code : hdfc0001425 i have submitted the form for changing email id & mailing address before 20 days but they have not changed till date and while going in branch they are just neglecting and telling rush bohot hai badme aana and all that so kindly look into this matter thank you.