HDFC Bank Complaints & Reviews

Address: 517501

Dear Team, I am using SB account in HDFC since 2012, MY KYC is updated in account, at present i am using Payzapp in this app it asking update KYC, Before this i already updated KYC . Why its asking this . Now i need to transfer money from wallet to my account .
Before this i done same this and i transfered money from my wallet . now its asking to update KYC, But it now showing to update??.
More over its clearly saying that, i[censored] r a HDFC bank account holder need not to be update KYC, Then why it asking update KYC?
My PAN, my Aadhaar number also updated in account . Worst app developed by team, Pls resolve?

May 5, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 26, 2018

HDFC Bank Customer Care's response Dear Customer,

Please write to us at [protected]@payzapp.in along with your registered mobile number and issue details for further assistance.

-Manoj
HDFC Bank Customer Assistance

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Address: Bangalore, Karnataka

I am complaining about negative fee charged for non maintenance on savings account.
As per rbi guidelines, no bank is authorised to charge negative fees for non maintainable.
I am almost lost 8k from my account just because of negative balance after i have credited 20k.

Account number : [protected]
Bank name : hdfc bank ltd.

Requesting you to do the needful.

Thanks,
Madhu kiran
M: [protected]

Apr 26, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2018

HDFC Bank Customer Care's response Dear Customer,

We have taken up the matter with concerned team and will respond to you on your registered email id within 5 working days. The reference number for your query is[protected].

-Bejoy
HDFC Bank Customer Assistance

Mar 20, 2018

Updated by Madhu Kiran Vadde Thanks a ton to HDFC and ConsumerComplaints Team for providing resolution as earliest.

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M

Madhu Kiran Vadde

from Bengaluru, Karnataka

Mar 19, 2018

Hi HDFC Team,

As per your response, you are committed to reverse the negative penalty charged for my savings account but still I haven't got any reversal amount .

Please let me know when can I expected to see the reversal in my savings account.

Thanks,
Madhu kiran
M: [protected]

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Address: Patna, Bihar, 803301

One assist — renewel of one assist plan
Approximately 4 months ago.
Hello,

I had one assist subscription for 1 year and had asked them beforehand if there is no automatic renewal i was assured there was not and i will be informed, but after a year the subscription was automatically renewed and charged for a year

Please deactivate my account asap

My mobile number-[protected]
Ranjan kumar
Last 4 digit of card nmbr-6460

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Mar 16, 2018

Dear Ranjan,

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

Should you require any further assistance, please reach us at[protected].

Regards,

Brij

Team OneAssist

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Address: Darjeeling, West Bengal, 734001

Website: www.hdfclife.com

To,
The manager
HDFC LIFE

Dear Sir,

In the month of March 2017, I was missold this Insurance product (HDFC SL Progrowth Super II) by Mr. Rahul Kumar Srivastav, my previous Relationship manager at HDFC Bank.

In the pretext of getting a home loan sanctioned, he convinced me into buying this Life Insurance product. At the time of buying I was told that the life Insurance will be free and there would be no premium allocation charges.

Now when I check my statement I find that huge premium allocation charges and insurance charges and policy administration charges have been levied.

A poor man has been missold a policy which I will not be able to continue.

Kindly stop the policy immediately without any surrender charges or penalty whatsoever.

Also please ensure strict actions against misselling of policies.

Also immediately stop the auto pay linked to my bank account with HDFC Life.

Please find the Policy Details mentioned below:

Policy Number: 19161014
Client ID: A5492221
Premium Amount Rs. 1, 25, 000/-

Regards

Nakul Sah
Sah Jewelllers
Mangaldeep Bldg
Hill Cart Road
Siliguri
Contact number - [protected]

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Address: 400097

Website: www.hdfcbank.com

I have a salary account on hdfc. Due to some problem i left the job 2 months after joinning and the account is still active. On[protected] i got a message from hdfc for non maintenance charge for the month of jan and feb together and i was shocked! When i went to my nearest branch to close the account they told me that i have to pay non maintenance charge then only they can close the account. But how did the account turned from salary to personal account without my knowledge and also i got message for jan and feb together for non maintenance charge. I am jobless and the amount is huge for me i am not gonna pay single penny. I request hdfc kindly waive off my balance and close my account account account no [protected]

Apr 26, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2018

HDFC Bank Customer Care's response Dear Customer,

We understand that Mr. Chandraprakash R R, has contacted you. Trust your query stands resolved.

-Manoj
HDFC Bank Customer Assistance

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Address: 600071

Sir, i am hdfc credit card holder, i used to this card regularly. When i saw the statement i was shocked because rs. 1899 for one assist plan was deducted. Kindly deactivate my one assist plan from my hdfc credit card & refund my amount of rs.1899 which was auto debit in my credit card account.
My one assist reference no. 1726969
Plan name _ enhanced wa privilege single plan.
Credit card ending no. 0110.

HDFC Bank customer support has been notified about the posted complaint.

Mar 15, 2018

Updated by Devasasi Deactivate my one assist plan

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1

18reet

from Vadodara, Gujarat

Mar 15, 2018

I have used a credit card issued by HDFC and settled it with the 25k amount paid monthly, it has been almost a year I am no longer using any credit card.
I have not been informed or issued a NOC by HDFC Department, Tried calling them and emailing them several times.

It neither shows settled but active with some due amount in my CIBIL Score.

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Address: Udaipur, Rajasthan, 313001

I have been suffered by a fraud done by hdfc ergo by starting a insurance policy without my permission and deducting my money from credit card continuously and when claimed for the same, did not refunded my amount but increased my credit limit which was not desired by me. The money was deducted in cash but is not refunded in the same manner.
I want my money back in the form of monetary amount not any limit.

HDFC ERGO General Insurance customer support has been notified about the posted complaint.

Mar 23, 2018

Updated by aayushi@12345 Still no response from this fraud company !

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Address: Neemuch, Madhya Pradesh, 458441

My credit card no. [protected] (Damodar muchhal) has been charged with an amount of 14135/- on ac of non payment. But this charges were initially amounted to rs 600/- for autopay returned facility which i didnt opt for from the date of issue.

I have the documented proof showing cheque deposited before the due date and got it debited on same day from state bank a/c but got credited in hdfc bank after due date and for which the bank has charged me with autopay facility and accumulated the amount to rs. 14135/-.

Request you to please resolve the matter asap as its affecting my cibil score

Damodar muchhal
[protected]

Apr 23, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2018

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and regret the inconvenience caused to you in this regard. We request you to elaborate on your queries to [protected]@hdfcbank.com and we shall assist you. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Bejoy
HDFC Bank Customer Assistance

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Address: Bangalore, Karnataka, 560099

Hai..

My name is hanumanthappa i have applied credit card before 20 days back, after few days when i was checking my status it was showing disproved due to income prof are not submitted. After submitting my documents to the one of hdfc executive i got a message from hdfc showing my credit card under process after two days i can track my credit card status, but 4 days got over still the status is showing the same as like as before

Aplication number:- [protected]s2

Apr 15, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your application number, mode of application, date of application, complete address of branch if you applied, complete name, your contact details & complete issue to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Address: 560037

Website: www.hdfcbank.com

Hdfc fraud work doing they are deducting 177, 413, 156, 308 like this amount every month very difficult to stay with them.
and Customer care not responding also. they all are giving false promise . every year Rs- 2000 to 3000 deducting from my account.
Thanks and regards
Amit kumar
m-[protected]

Apr 23, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 23, 2018

HDFC Bank Customer Care's response Dear Customer,

The charges debited from your saving Bank account pertains to a debit transaction carried out by you in your Demat account in the respective period. These charges are levied on the transfer of securities from your Demat account to another Demat account or to your broker's account. In case of any credit transactions in your Demat account, no charges are levied by HDFC Bank Ltd. (Depository Participant). Transaction charges accrue in the month when the transactions are affected and are debited in the following month after giving adequate advance intimation in the billing statement. Please feel free to write to us at: [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you. Mention this Ref No. TTU[protected] in the subject of your mail to help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance

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A

Amit9163

from Bengaluru, Karnataka

Mar 22, 2018

Still they are deducting the Amount. now total amount are deducted Rs - 1504

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Cancellation of One Assist Membership
I am a HDFC bank credit card holder . The bank has auto debited Rs. 1299/- from my credit card number ending with 3370 without my concern on date:14/03/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1299/-

Name :- Mukesh Kumar
Mobile No. :- [protected]
Credit Card Number Ending :- 3370

HDFC Bank customer support has been notified about the posted complaint.

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Address: Pauri Garhwal, Uttarakhand, 190015

Dear sir
I have paid an amount of rs 3252 by my own mistake through netbanking of my monthly emi before due date actually my due date is 11/04/18 would you please return my money in my account i have urgently need some money so please refund my money as soon as possible
That is your most kindness

Regards
Name :irfan zahoor
M. No:[protected].[protected]
Act no. Hdfc:[protected]

Apr 16, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2018

HDFC Bank Customer Care's response Dear Customer,

We observe that you have given us an instruction to claim the total monthly outstanding on your card account from your savings account. Based on the instruction, we had attempted to claim Rs. 3, 252.10 from your savings account and same is credited on 11/03/2018. We note that you made Netbanking payment of Rs. 3, 252.10 on 14/03/2018. The relevant credit will reflect in your April 2018 statement. We would like to inform that the excess balance on your credit card will be adjusted towards your future transactions or statement dated 19/03/2018.

-Manoj
HDFC Bank Customer Assistance

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Address: 500008

Received an sms from hdfc on[protected] at 2219hrs indicating that a mandate was issued which i did not authorize. If there's a potential deduction to my account, i would like to block it immediately. I didn't find an option on net backing that lets me block this. Submitted a request to hdfc as well via the contact us section. Here's the text message with masked reference no.:

"dear customer mandate reference no: hdfc[protected]xxxx34 issued to birla sunlife insurance company pvt ltd with value rs. 79200.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch."

Apr 19, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2018

HDFC Bank Customer Care's response Dear Customer,

We have received your email vide ref id[protected]. We will investigate in the matter and revert to you in 4 working days.

-Manoj
HDFC Bank Customer Assistance

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Address: 411019

Received sms -
Dear customer mandate reference no. Hdfcxxxxx issued to hdfcltd with value of rs. Xxxxxx and frequency month is received today for processing.in case of any issue please get in touch with your branch.

I have not given any mandate and neither my agent explained about this???
All i have signed-up for is emi which gets deducted every month end...
The mandate amount is nearly 3 times the actual monthly emi...

As an nri customer, this often goes un-noticed and i'm sure how many people will be facing this issue... This is very serious concern and needs to be addressed immediately...

Apr 15, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2018

HDFC Bank Customer Care's response Dear Customer,

We understand that your query pertains to Home Loan from HDFC Limited. You are requested to be in touch with HDFC LTD. for resolution of your query/complaint. Please Click here (Link- https://goo.gl/vomeLJ ) for any Queries / Feedback / Complaints pertaining to HDFC LTD.

-Bejoy
HDFC Bank Customer Assistance

Verified Support

Mar 15, 2018

HDFC Bank Customer Care's response Dear Customer,

Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

Regards,
Team HDFC Home Loans

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Address: Mumbai City, Maharashtra

I had approached asaf ali branch with a request to add aadhar no with mu dmat accout. Your branch is asking original aadhar card. You must be aware that govt is not sending the aadhar card by post which can be called original. Your branch is not accepting the print our duly attested by me under my signatures. I requested then to verify from the govt site but that too is not acceptable to them. I feel that they are simply harassing.

HDFC Securities customer support has been notified about the posted complaint.

Mar 28, 2018

sambhu1977's response My cell no: [protected]. HDFC Securities are deducting without any consent of mine at their own whims.
Pls address on priority.

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I

impact

from Delhi, Delhi

Mar 31, 2018

You can write to [protected]@hdfcsec.com for help.
I updated my aadhar online loging in to trading account.

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S

sambhu1977

from Mumbai, Maharashtra

Apr 4, 2018

My cell no: [protected]. HDFC Securities are deducting without any consent of mine at their own whims.
Pls address on priority.

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Address: Pune, Maharashtra, 411027

Website: netbanking.hdfcbank.com/netbanking/entry

Hi Team,
I am using HDFC Bank Account and as checking there are two debit of amounts has been done from my Account ([protected]) without my knowledge.

AMB CHRG INCL GST FOR JAN2018-MIR[protected] for 177/- Rs
AMB CHRG INCL GST FOR FEB2018-MIR[protected] for 177/- Rs

Request you please help me to credit this amount.

Regards
Sonam

May 12, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2018

HDFC Bank Customer Care's response Dear Customer,

The charges levied to your account pertain to non-maintenance of Average Monthly Balance of Rs. 10000.00 in your account. The charges have been levied correctly as per the Bank's schedule of fees and charges. Please visit the URL below to know the fees and charges applicable to your account: http://www.hdfcbank.com/personal/fees_charges/fees_charges

-Manoj
HDFC Bank Customer Assistance.

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Address: Hyderabad, Andhra Pradesh

Dear sir/mam,

Hdfc bank had debited a total of rs.1088/- twice from account stating that it's due to some amb chrg incl gst charges without any notice. Money has been debited twice on 12th march, 2018 for feburuary and twice on 13th feb 2018 for december 2017. You should atleast notify us about the balance before randomly deducting money like this. I am totally unsatisfied with all your services. If you are not going to refund my amount i have to close this account. Please get it resolved asap.

Apr 25, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2018

HDFC Bank Customer Care's response Dear Customer,

The special facilities offered on the Salary Account is pursuant to the arrangement between the employer / company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank. In case of a change in employment, you can continue with the same account provided the new employer has an arrangement with the bank for the corporate salary account programme. In case an arrangement exists, we request you to visit the nearest branch along with a letter or an e-mail received from the official Corporate email ID. The letter / e-mail should have your complete name and account number and state that you have joined the corporate. Our branch official will assist you suitably. Kindly visit the following URL to access information for the complete address and contact details of our Branches. https://www.hdfcbank.com/branch-atm-locator The Average Monthly Balance (AMB) requirement for your account is Rs. 10, 000.00. As the prescribed AMB was not maintained, charges were levied. As a one-time service gesture, we have processed reversal of said charges which will be credited to your account in 4-5 working days.

-Anay
HDFC Bank Customer Assistance

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Address: East Godavari, Andhra Pradesh, 533001

I had opened my salary account at kakinada branch in an esteemed organization, while i was working with spartan solutions inc. At that time of opening concerned bank executive assured me that my account is lifetime free even if on zero balance. Now the bank converts my salary account converted into savings account & charged monthly. Now it's 1431.15 negative balance. Without my permission how can the bank convert my salary account into a savings account? Would like to know the reason for salary account converting to saving account. And there is no intimation or justification from the hdfc bank.

So please close my salary account-[protected]
Customer id: 72121701

Apr 21, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2018

HDFC Bank Customer Care's response Dear Customer,

We understand that our branch official Mr. Ajay has contacted you and requested you to visit the branch and submit account closure application. Please visit the branch and our branch official will assist you further in this regard.

-Anay
HDFC Bank Customer Assistance

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Hello,
I had saving account with hdfc which somehow i was not able to operate since i do not have salary account with hdfc and my regular needs are done through my current bank account. one of the employee working with hdfc insisted to open the saving account at the time i took hdfc life policy.As they have targets . later on we went to HDFC asking for closer of both accounts and ended up opening a joint account which we wanted to...

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Address: 560075

I had applied for credit card (Application no. [protected]s2) for 2 times with all eligible documents ask by bank but after verification of my residence and office address successfully by representatives in my presence i am getting status after 10 days that my disapproved because we are not able to contact you with your contact information. Then i am getting a attachment to resend contact information. But both the time i was contacted and representatives came to my place taken pic of my id card and driving liscence. Please help me to resolve my issue.

Apr 30, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2018

HDFC Bank Customer Care's response Dear Customer,

To enable us to process your application for the credit card we request you to send completed Residence address declaration form along with residence address proof and correct phone number. You can download the form from the below link. https://www.hdfcbank.com/assets/pdf/RCA_Residence_delcaration.pdf Kindly send the documents to our mailing address mentioned below: HDFC Bank cards Division PO BOX #8654 Thiruvanmiyur P.O. Chennai 600 041.

-Manoj
HDFC Bank Customer Assistance

Mar 19, 2018

Updated by Srikant21 Hello,

I am have sent contact declaration form along with supportive documents to the mentioned address.
I hope it will process soon.

Thank you

Mar 21, 2018

Updated by Srikant21 Hello,

I had sent all documents but I did not got any kind response till now. Please update me.

Thank you

Mar 21, 2018

Updated by Srikant21 This is my Speed post Tracking number of the documents EK[protected]IN. Please respond .

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 1003

payzapp not functioning

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i am complaining about negative fee charged for non maintenance on savings account

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one assist auto renewal

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mis selling of hdfc life product against home loan

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I got charged for non maintenance

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reg. deactivate my one assist plan

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insurance policy generation without permission.

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regarding fraudulent charges on my credit card

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credit card

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depository charge rs-1054 deduction from my account

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one assist service

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refund my money

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unauthorized mandate grant

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received sms - hdfc ltd mandate reference (unauthorised)

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submitting the aadhar no.

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amount deducted from hdfc account without my knowledge

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unnecessary deduction of amount

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salary account negative balance

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hdfc saving account negative balance penalty

credit card application status

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