HDFC Bank Complaints & Reviews

Hello,

I have received a sms ach debit mandate registered for rs. 100000 /- in a/c no. Xxxxxxxxx24730 for banyantree services limited with umrn no. Hdfc[protected].

I haven't registered for such services. I have seen on one of tbe complaints that this is due to mandate set for sip with et money app but the amount is not what is given in sms. Kindly look to the matter asap....

I was sold this policy last by your agent and not providing my correct information that in the event i fail to pay the premium my entire amount would be fore-fitted and will not get any amount. I was asked to discontinue my existing crest policy and invest into this, i now need a some help and resolution from u before approaching irda for resolution

I am holding a credit card number mentioned above dive january'2015. My first transaction made on february'2015 with sun of rs. 2700.00. I did not received statement on time. Later i received a call from collection department for payment i said ok send executive. Execute came and asked for rs. 3289.00 i said it's the fault i did not received any statement from the bank. So i will pay only amount which i used. I paid rs. 2800.00 he said ok rest outstanding will be waive off on next billing.
Today i check my civil and it's still shown outstanding of rs. 3632.00
Its harmful for consumer who used the cards. The process is very slow and waste of time as well a money too.
Hope to get reply soon. Or i received phone call soon
Thanking you
Jasvinder
[protected]@yahoo.co.in

I received on 01/12/2018 regarding a transaction an amount of rs 25000/- is withdrawn from calangute offsite hdfc bank atm however, at that time i was in gurgaon, haryana and the debit card was in my possession all the time and i didn't shared any of the personal/critical information with anyone ever. I filed a fir in sec-18 police station gurgaon haryana and filled a cdf form in hdfc bank sec-18 branch under the request id: mump[protected]. I would appreciate if you look into the issue and reimburse the amount to my bank account.

The manager,
HDFC Bank

Dear sir/madam

I had availed loan from your hdfc bank from chennai Annasalai. for purchasing plot. The plot seller wants document copy for Income tax filing. The document copy may be given with valid proof for tax filing and undertakings from the individuals and incase, if any charges for the same may be charged from the individual only.
Thanks

Yours truly
(T.Sivaperumal)

I have a KCC in morar Gwalior branch code 2743.
I have submitted a request for closing KCC account including all Term loan .
But your employees refuse the NOC. After pay all due .
Requested date is 2january18.
So I request plz confirm your process day & how much time to be consumed in account closure process.

your customer service is bad & given unbeatable pain to me.
Account no- [protected]

I am getting too many calls from HDFC for different products they offer. My number is already registered on DND registry still i guess they are not bothered. every time they call i ask them to take my number off their list but they don't. Last call i got was from a guy named Varun with phone number [protected]. i asked him how many times will they call me when i have already said no to their services. He replied he is calling the first time and he is not responsible for other agents who are calling. i did asked him where did he got my number from and he told me that he is from HDFC bank and he got the number from bank stating that the bank has asked him to call. I never subscribed for this. He was very rude with an attitude as if i have done something wrong. The moment i started asking questions he hung up the phone and since then its not reachable. I am not sure why i am getting these many phone calls from last 2 months. They keep calling from 11 AM till 7 PM 10-15 calls per day which is really frustrating.

Dear sir,
Today i visit the hdfc bank sector-141 noida for deposite balance in my account while i have a account in hdfc bank sector 50 noida, but your employ said to me if you deposited balance in non-home branch than you must have to pay 150 r's for use the facility of non-home branch while this facility is also free in other bank,
So please i request to you look up the matter and inform me about the non home branch facility charges.
Thank you
Devindra singh
[protected]
[protected]

I had made the hdfc credit card payment of 3, 631.00 via visa money transfer (Via hdfc bank) on sunday, 3rd december 2017 (Minimum amount against the due date of 10th december2017). The amount of 3, 631.00 was debited from my account but was not credited to my hdfc credit card *1789. I waited till 5th december 2017 to see if the payment amount of 3631 is updated/credit to my hdfc credit card but it did not happen.
I have contacted the hdfc customer services number of times to let them know my concern but they have been giving me the lame/standard script - raise complaint-will investigate-send email with bank statement!! And i have done all that as i was asked, unfortunately neither did i receive response or phone calls regularly with the progress.
I called hdfc custmer service on 5th december and explained the issue however i was told to wait till end of the day or until next day morning. As the payment did not get updated, i called customer services again on 6th december explaining the scenario all over again. I was told to send an email to the credit card team which i did but did not get the response (Unlike the automated response which says hdfc will get back to me within 48 hours),
The phone banker wasn't helping either in terms of my payment which was not updated instead asking for the payment against my outstanding bill! I told the lady on the phone that i know that i am being charged-interest for my outstanding however the point of the call was for the payment made on 3rd december which needs to be taken care of, then i was asked to go the home branch in-order to get amw (Something like that)... And i traveled from delhi to gurgaon, leaving my office work behind (Financial penalty) reached home branch bank around 3.35pm at qutub enclave - shopping mall and the guard said the bank closes at 3.30pm and refuse me to get in!
Calling customer service is one of the task - hold for a half an hour and the customer service representative has not been kind enough to help me.
I sent another email asking about the progress on 7th december for which i did not get, i sent few emails asking about the status on 11th december 2017 and finally i received the email response on12th december from senior management - priorityredressal. [protected]@hdfcbank.com asking about the challenges and i explained all over it again.
On 21st i received a confirmation email to which the payment of 3631 was being credited and it was my other credit card (Sbi and i don’t want this amount to be debited from my sbi credit card), hdfc bank did waived off the late payment charge of 750.00 which is no-where near to the pain that i have gone through.
Email received (Not responded to my entire query listed below -7 points)

I would like hdfc to:

Compensate 3, 631.00 + service/gst amount for extremely poor service/response and the amount of 3631.00 to be credited towards my credit card (Red) - 1st point of escalation was on 5th december 2017
Interest/finance charges (On full amount) between 21st dec ‘17 until the existence of this complaint to be waived off (Red)
Fixing c-bill: cause of the time it has taken to rectify - will impact my c-bill history, where my point of contact was to avoid the missing payment before 10th december 2017 (Red)
Waive off the late payment charges: 750.00 (Which has been done, confirmed from an email from hdfc)
Escalation of branch issues to the branch manager or higher directors (Sheetal srivastava did not give me an explanation as to why the bank was closed before stipulated time, due to which i had to pay the price, left office - has penalty, time & travel expenses, physically stressed)
Strict feedback/actions to be given/taken against the executives who could have dealt my case better (Per the hdfc company's policy) (Red)
The time it has taken to identify the root cause – else i would have sorted issue.
"re: my outstanding balance should be paid in full (Possibly) in some weeks time and i understand the possible regressive interest charges that hdfc levies. However once i have the terms agreed (As points listed above), i can then think about when, how-much and how to pay-off the maximum/full amount."

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Consumercomplaints.in › hdfc bank › hdfc bank — i'm complain about adhoc stmt charges.
Ad hoc statement charge ₹118 have been deducted on 16/01/18 from my hdfc account without any information.

But i haven't asked for any such statements from bank either by visiting branch or through net banking.

When i reach branch regarding the same issue, they cant provide proper solution as well as customer care told same answer.

So i need clarification from bank or reverse my ₹118 to my account.
Withfrawal - 118.00 rs

Hi,
I'm staying abroad and don't check the account transactions for acc# [protected], regularly. However, when i checked today, i observer rs. 708 got deducted every month starting jun2 2017, every month.
I didn't receive any prior notification for this. I have no idea about this charge. Please let me know, what is this charge and why it is getting deducted every month?...

I work in an MNC and i got a call from my relationship manager. He called me to intimate me that there is a pre-approved personal loan and told me that there are no fore-closure charges. Because I was a preferred customer of the bank and was maintaining this relationship from years, I trusted the bank. The relationship manager misguided me for gaining commission on personal loan.
He told me that there are no foreclosure charges after 1 year and made me fill a form online by making me enter his code(to gain commission).
He made me pay 7000 Rs by showing some charges which in market the charges are as low as 1100 (citi bank for same loan amount) and 2500 in case of icici bank. I strongly recommend everyone not to take any loan from this bank. I will lodge a case with banking ombudsman shortly and make them realize them their own mistake.

When I called the RM he told me - did you not read the T&C ?
I never told you like that there are no foreclosure charges etc. and so on.
I only told them that the you will not understand my language, you will understand in the language which you deserve, when ombudsman finds your cheating.

There is a withdrawal of rs.177 in my account. I was not aware or informed about this transaction and i dont know what it was deducted for. Need information on why is there a deduction.

Account details:
Account no. : [protected]
Name: kishan chellappa
Customer id: 53853466

Transaction details:
Date: 16 jan 2018
Ref. No. : mir[protected]
Narration: 3rd party cash txn inc gst

I’m a loyal customer of hdfc bank credit card and owing the card from past 10 yrs and also maintained a good record of on time payment but i’m very disappointed by the service provider as the executives has forbaded twice the request to convert my transactions into emi although i have got a call from hdfc to convert my transactions into emi as soon as i swept my card but at that time i told her to call me later but when i called they refused to do so. I strongly recommend hdfc credit card department to not loose the loyal customers like us n value us otherwise we have no options to use services of other banks which are offering more consumers friendly schemes. This is second time i’m writing here for conversion of transactions into emi because i have still not got any reply from service provider. Moreover i have also requested to increase the limit of my card for which also i haven’t got any answers and the executives are also mishandled the customers and unable to satisfy the customer

Dear sir my name is sachin porwar having preferred saving account to hdfc bank at yavatmal branch. Yesterday i was go to bank for withdraw of money rs. Two lack. But the cashier mr. Kuala matankar told me bank have no cash come after 3 pm. But sue to my duty time i am going today in bank. But today bank provide me cash in 100 rs note. I request cashier to pay me big note of 500 because i have to send it out of village. Again he told me he has no big cash and cancel my withdrawl. I also call to relationship manager but there is no use also in branch branch manager is not available to sort issue. So i want to ask u that what kind of action u take on such layer cashier. I[censored] can not take any action please close my account from the branch. Sachin porwar [protected]

I invest in mutual funds from my salary account in hdfc bank but in this month i closed all of sip for future planning but my money deducted as debit return charges. The money i lost was shown in my account statement as 885, 885, and 413. When i called into bank, then they didn't provide full information and just told me that talk to your mutual funds. I don't know what to do, please help me. Atleast provide me information of that mutual fund who deduct my money as i invested in multiple mutual funds. Thank you

Please note that i applied for hdfc credit card and got reference no :
[protected]n1. I got all verification done at my office and residence too. I got multiple calls at office too for verification. Today got checked in hdfc link showing track your card application. Found the reason as follows
.
Application reference number
[protected]n1
Status:-disapproved
Who called us for credit card and we never gone to hdfc for the same. Executive called and we given all papers and verification also done positively. I called customer care and they are not giving any reason for rejection. As per rbi guideline circular no - rbi/[protected]/100 bod. Fsd. Bc.23/24.01.011/2008-09 dated[protected]. Hdfc bank should give us reason or else we also file complaint in rbi and bank ombudsman. We want reason for rejection as it will hit my cibil. My cibil was all clear and i got home loan too on same address. If we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against hdfc. I never had any credit card or liabilities from any bank in the past. Please provide reason or else i will file case in consumer court. Regards rajender [protected] & [protected] please suggest me what is next process. And where exactly my application got disapproved. Hoping positive response.

Regards
Salil mehta
[protected]@live.com
Mobile number [protected]

Sir, coll aya tha 28.10.2017 ko hdfc banck se banck me data intry job ke liye
Maine ha kiya.
Dusi bar coll aya to kuch diposit mage jo is prakar hai jo paytm kiya hun mai
1- rs 2500 30 oct 2017 ko to refrense id diye
2 rs 4600 6 nov 2017 pington k liye
3-rs 10500 01 dec 2017 coad sckrec ji aj date tk ni huaa aur is time per coll coll v ni recevd ker rhe hai mai apko peytm ka screenshoot ji apko mi send k plz sir btaiye kya karu yato paisa baps keriy ya to job dijiye //... Plz sir mai apse aasa kerta hun ki mujhe ap shyog pradan kere ge plz hel me

Dear team,

My payzapp num :[protected]

I was adding rs 5000 from my sbi card to payzapp balance and i got a msg that transaction is successful but i never received the balance in my payzap account.

Informed to customer service they are telling now 5 working days.in great urgency i have opted for this but now don't know what to do. Really so so depressed now. Im literally crying, its such a emergency situation kindly clear that.

I have a Personal Loan A/C No 53208045, ,
Due date of EMi is 7 of every month, ,
But due to ECS MANDATE NOT PROCESSED, ,
I Paid my January EMI through HDFC LOAN EMI PAYMENT-BILL DESK ON 13 JANUARY 2018 of Rs 9797, , with Transaction Reference Number is LSBI[protected]
But this paid EMI not updated in my ONLINE Loan Profile, , .It show my EMI Status is Unpaid till today,
Please update my Loan A/C