HDFC Bank Complaints & Reviews

I am facing a similar issue. I submitted a policy request online and paid a premium of rs 300, 000 on 18th nov. Thereafter i submitted a cancelation request on 23rd nov for application number[protected]. I was informed that the return would be processed within 10 business days. It's been 55 days now and i haven't received the premium amount of rs 3 lakh. I have emailed hdfc multiple times and haven't received an adequate response. Last night i received a generic response that i needed to submit the neft form and cancelled cheque to process the refund. The fact is i had already done that when i submitted the cancellation request. Does hdfc life not train it's employees to look at the specifics of the case before responding to emails with a generic/standard response?
I am expecting hdfc life to compensate me for lost opportunity cost since the money is with them and i am losing out on interest/investment income. I am frustrated to the core following up on this and will be forced to lodge a legal complaint if not resolved in 2 days.
Thanks
Rupal thakkar

Hello sir
I m using hdfc card with my recent experience i am really regretting getting this card. I got my statement on 15.01.18 and according to it the due date for payment is 08.01.18.
I never got any intimation of phone about the cumulative amount or any other info till date.
How can someone pay unless they get a statement or intimation and in lieu of that u have added late payment charges.

For such behavior and fault of hdfc staff they shd be liable to penalty but instead u are putting late payment charges on my unbilled transactions.
I tried contacting cs team and after effort when they got connected they told that charges wd be reversed. But 2 days later i got a msg that it couldn't be done.
I asked them to raise a complaint but none of them did that. And they disconnect the call once i ask them to raise a complaint. I wrote a mail to grievances redressel too but they didn't reply and phone is not reachable most of the time. Jus imagine how your team is. Finally i am writing to u as a last resort before banking ombudsman or nch.
I am being harassed for none of my mistake. Called the cs team but they say they are not able to raise a complaint as systems are down and i shd contact the nodal authority which i tried but they never respond.
Rashmi sharma
Gurgaon

A person named mr. Robin calling on behalf of hdfc bank was asking for one mr. Ajay kumar whereas the telephone number is in the name of venkat which is me the complainant. I informed him so and asked him to drop the call. He did not oblige and wanted me to tell him a to when i had taken the sim. I told him that it was three months back. He retorted that he had spoken to mr. Ajay kumar during the same time and started harassing me. I told him i shall go to the ombudsman and to the police. He encouraged me to do the same and warned me that if i disconnect the call, he shall call me again and again at the same number and will harass me. This is clearly infringing on my privacy. If this happens to be from the bank, i need a quick redress of my complaint. The number from which the call came multiple times was [protected]. Please also note that i have no business relationship with your bank.

After a long time, iyogi technical services company has come in vision; it is looking for $2996300 usd reimbursement for deficit in services ensuing in a defaulting judgment against it by a us court. So on a complaint by this technical company, the national consumer disputes redressal commission has asked for response from hdfc ergo general insurance company to.

With a claim to have got a professional responsibility strategy from hdfc ergo in the month october of 2014 that is applicable for a year for $10 million, this company did complaint to the national consumer disputes redressal commission all through advocate manish kumar that when it confronted the court case sued by the us attorney general to "finish a scam that hires deception and scare procedures to force consumers into purchasing preventable tech support services", the insurance company did not execute its obligation to give the requisite money promised under the insurance policy to employ capable lawyers before the seattle court to guard the court case.

Before justice ajit bharihoke and member anup thakur, senior advocate sukumar pattjoshi said rejection of obliged fiscal support from hdfc ergo let under the insurance policy that obliged iyogi to guard against the supposed claims against it in the court in usa. Accordingly, iyogi's net worth got wholly corroded foremost to major corrosion in market capital.

Iyogi looked for a direction from the national consumer disputes redressal commission to hdfc ergo, through which iyogi had got the insurance policy, to pay $ 10154303 usd, to the complainant in terms of the policy bought.

For loss of status and financial loss, iyogi asked for an amount of $1 billion usd from the insurance company.

I have blocked my credit card on July 31st 2017, but I have been charged renewal charges on my credit card and statement was sent to my email id & mobile number in the month of December 2017.
When I am not using the card anymore, why should I pay for it.

From the last 3 days I am calling HDFC Crefit card customer care -[protected], after waiting for 30-40 mins I get a chance to talk to representative & he/she disconnects the call when I start to discuss the issue within 10-15 seconds.

I have tried to contact them but they disconnects the call in 15 seconds.

When visited HDFC branch, they ask me to call customer care.

My contact no- [protected] which os registered with my HDFC credit card account.

I recently received a new credit card from hdfc. They activated a insurance plan without my written application and charged me through credit card. I asked for a cancellation of the same since i did not dually sign any form to activate it. The phone banking officer said that i need not have to pay the due for this as this will be cancelled.

Few days later, i could see that they have charged me for not paying the due and also the insurance amount was not refunded fully. When i contact their customer service, they don't respond properly and they speak harshly.

Worst bank in my experience is hdfc!!!

Hi received a call where the person said that i have around 10200 expired reward points on my credit card. Today is the last day to redeem it and said that i'll get rs 9800 when i convert it to cash in my account. He asked me for another bank account card that i use frequently and said it can be transferred to this account. He started asking my card details such as card number, cvv, otp. I shared these details and even received a system generated...

My credit card bill of month December amt. 5176.00 I deposit 5000.00 in favor of my bill 5176.00 timely .
in January bank charges 750.00 for late fee of my due amount 176.00
but according to bank term & condition late fee is applicable 100 to 500 only 100 rupees .

Bank term & condition copy enclosed

please solve my issue

Credit card no - 9165
Mobile no - [protected]

I have given written request letter for close my credit card.

I have sent 2 (Two) nos letters to the mentioned address in credit card.

The letters have received on 16th december/2017 and another 16th january/2018.

But till now i cannot receive any confirmation about the closing of credit card.

Please help me regarding the matter.

Hi -

I have a salary account with hdfc bank and the customer id is 42923387

I have linked my home loan to my hdfc to deduct amount via ecs, every 5th midnight but bank/loan institute has not debited my account on the said date/time and i haven't noticed that used the amount for some other thinking that the ecs was executed.

So i have paid the loan institue, the actual amount inclusive of fine....

1) premium payment happened twice for my policy due technical reasons
2) both the payments i have done from the net-banking/savings account only which is registered as neft as part of my hdfc life policy
3. I have requested excess amount to get back into my savings account
4. But they credited to my credit card account which is closed 6months back and not in use.
5. As i have done the payment from my savings account, its your responsibility to credit the excess amount back to savings account

The transactions was not made by me and hence, i have raised an fir
Compliant reference no: mump[protected] it's been observed that even after multiple follow ups and reminders there is no response from your end waited for three months.

Note: i haven't received any otp message nor transaction message for the transactions took place. I acknowledge that neither did any password sharing as stated in the chain email.

Hello,

I have received a sms ach debit mandate registered for rs. 100000 /- in a/c no. Xxxxxxxxx24730 for banyantree services limited with umrn no. Hdfc[protected].

I haven't registered for such services. I have seen on one of tbe complaints that this is due to mandate set for sip with et money app but the amount is not what is given in sms. Kindly look to the matter asap....

I was sold this policy last by your agent and not providing my correct information that in the event i fail to pay the premium my entire amount would be fore-fitted and will not get any amount. I was asked to discontinue my existing crest policy and invest into this, i now need a some help and resolution from u before approaching irda for resolution

I am holding a credit card number mentioned above dive january'2015. My first transaction made on february'2015 with sun of rs. 2700.00. I did not received statement on time. Later i received a call from collection department for payment i said ok send executive. Execute came and asked for rs. 3289.00 i said it's the fault i did not received any statement from the bank. So i will pay only amount which i used. I paid rs. 2800.00 he said ok rest outstanding will be waive off on next billing.
Today i check my civil and it's still shown outstanding of rs. 3632.00
Its harmful for consumer who used the cards. The process is very slow and waste of time as well a money too.
Hope to get reply soon. Or i received phone call soon
Thanking you
Jasvinder
[protected]@yahoo.co.in

I received on 01/12/2018 regarding a transaction an amount of rs 25000/- is withdrawn from calangute offsite hdfc bank atm however, at that time i was in gurgaon, haryana and the debit card was in my possession all the time and i didn't shared any of the personal/critical information with anyone ever. I filed a fir in sec-18 police station gurgaon haryana and filled a cdf form in hdfc bank sec-18 branch under the request id: mump[protected]. I would appreciate if you look into the issue and reimburse the amount to my bank account.

The manager,
HDFC Bank

Dear sir/madam

I had availed loan from your hdfc bank from chennai Annasalai. for purchasing plot. The plot seller wants document copy for Income tax filing. The document copy may be given with valid proof for tax filing and undertakings from the individuals and incase, if any charges for the same may be charged from the individual only.
Thanks

Yours truly
(T.Sivaperumal)

I have a KCC in morar Gwalior branch code 2743.
I have submitted a request for closing KCC account including all Term loan .
But your employees refuse the NOC. After pay all due .
Requested date is 2january18.
So I request plz confirm your process day & how much time to be consumed in account closure process.

your customer service is bad & given unbeatable pain to me.
Account no- [protected]

I am getting too many calls from HDFC for different products they offer. My number is already registered on DND registry still i guess they are not bothered. every time they call i ask them to take my number off their list but they don't. Last call i got was from a guy named Varun with phone number [protected]. i asked him how many times will they call me when i have already said no to their services. He replied he is calling the first time and he is not responsible for other agents who are calling. i did asked him where did he got my number from and he told me that he is from HDFC bank and he got the number from bank stating that the bank has asked him to call. I never subscribed for this. He was very rude with an attitude as if i have done something wrong. The moment i started asking questions he hung up the phone and since then its not reachable. I am not sure why i am getting these many phone calls from last 2 months. They keep calling from 11 AM till 7 PM 10-15 calls per day which is really frustrating.

Dear sir,
Today i visit the hdfc bank sector-141 noida for deposite balance in my account while i have a account in hdfc bank sector 50 noida, but your employ said to me if you deposited balance in non-home branch than you must have to pay 150 r's for use the facility of non-home branch while this facility is also free in other bank,
So please i request to you look up the matter and inform me about the non home branch facility charges.
Thank you
Devindra singh
[protected]
[protected]