HDFC Bank Complaints & Reviews

I have got the hdfc fastag applying online after scolding those guys, but i am unable to use the fastag and i feel its the big scam of hdfc bank, the customer care no provided no one picks up and this product is not listed in the hdfc product website or phone banking.

I did recharge for 1000 rs but when i use the fastag lane i cannot pass through it said there is no money in my account or blacklisted. They asked me to contact bank.

My userid[protected]

I am ritesh,
I have saving account with hdfc bank with account number: xxxxxx customer id: xxxxx. I have done one transaction by my bhim app for rs.1000/- to [protected]@upi id.
The above said transaction is debit to my bank on 31.12.2017 and bhim app also showing transaction status as success, but the money are not credit to receiver account.

Please find below screenshots for your reference, and kindly help me to get back rs.1000/- back to my account.

I have written email to hdfc prime banking team, but they are not resolving the issue. Prime banking ticket no. Is hbl=[protected].

Kindly look into this asap.

Regards,
Ritesh
[protected]

I made a online transaction in hdfc forex card where the transaction was failed to pay to the merchant. This is purely an error from hdfc bank. I have submitted all the required proofs and following up for many days but no one is responding or helping to reversed my money. Around 539 euros been hold by hdfc. I escalated to till level 3 but no single email response from them. It's a shame that such a big organisation have a poor set of workers who don't care to reply to the customer. I guess they will earn interest in my money and enjoy for long days. I did a big mistake by choosing the hdfc forex card.

Escalation 1 - day 2 kumari. [protected]@hdfcbank.com

Escalation 2 - day 3 : srinivasan. [protected]@hdfcbank.com

Escalation 3 - day 4 : rohit. [protected]@hdfcbank.com

None of these hdfc officials replying to my emails.

This is absolutely disgusting experience with hdfc bank 1st time in past 10 years relationship and holding multiple accounts.
I am holding current account #[protected] which was close in dec 2016 for this i have personally visited & informed to thane patlipada branch. As per there information edc machine submission was pending after which they was about to close the account. After lots of follow up with branch and contact person emp # dm04072, person come and collected edc machine in month of may 17. Till date i have personally visited branch 5 time for closure of account but no response from the branch and after negative balance in account your staff is irresponsibly asking and fighting "aap aab thak kay kar rahe the"
This is not the way your bank work atlist. Kindly confirm can i move all account to some other professional bank where staff is have professional behavior and decency to resolve the customer query.

I am a regular in terms of doing f & o from your company, but it seems u guys are taking all this for granted. My account is in garia branch kolkata and it has happened many a times is that when i want to sell a particular stock your staff say we are facing technical issues so pardon us for some time and i suffer huge losses because of that..

I know hdfc security charges a lot as far as margins are concerned but in return we expect a better and fast service, but what we are getting is absolutely rubbish.

Hi, i ordered grocery in bigbasket payed amount as card on delivery on 7th jan, 2018. My card was swiped twice my amount was deducted. I got message from ezetap that "your payment of inr:1550 done on 07/01/2018 was reversed. Auth:582934. Please check with your bank for reversal status"
Cheque/ref no:135610 and 135031. My debit card last four digit 5534

I have applied hdfc fastag through online and made payment of 300 inr (200 for security amount & 100 as the top up amount). The reference number of the application is HFR023887. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.

Dear sir,

My name is NANIGOPAL DEY. Their is a dispute from my credit card of HDFC bank.
The amount was of 10, 814. I told bank that the payment is unauthorized, firstly they registered the complaint then they asked me to wait for 90 days. After 90 days i called them and they said that the amount has came but i just have to fill the form which came in my e-mail from the mail cc.[protected]@hdfcbank.com. then again they asked me to wait.then i waited for 60 days again, then i called them 1 week ago the. Again they asked me to wait till 10 January. Now i called up them today and they told me that on 12th of deceember 2017 the payment has came but it is not credited in my credit card till now, the case is closed with in our favour and call got disconnected automatically, then i called them again and then the executive told me that the case is closed in favour of company. I even have the recordings of all the calls. I hope you will help me and take some action accordingly. I shall be oblidged at your kindness.

Case no:[protected]
Mobile no:[protected]

Hi hdfc complaint resolution team,

My name is prasad babanrao yadav, having premium accounts in hdfc bank, sahakar nagar branch.

Today, 11 jan 2018 from my savings account rs. 354.00 against header name as "depository charges dec[protected]"... Can you confirm about this? Why hdfc is charging customer for unnecessary?

Please reverse this transaction asap.

Regards,
Prasad yadav
[protected]

Hi this is jaspreet singh
my mom holds hdfc credit card and im the secondary holder of the card
as i was out town for a month the card got over due by 2 months
we never received the statement or any message or mail regarding the over due payment.one of your agents suraj as he says talk as if i made criminal offence by not paying the payment.he insulted me over n over again
Hdfc collection agents talk like mafias as if they are asking for ransom rather then giving information on dues and due dates
suraj([protected]) has crossed all the limits while answering over the phone
i guess i need to close all my accounts and credit cards used by me or my family as hdfc dont know how to value its customers

jaspreet singh([protected])

I applied for HDFC Regalia credit card. As a complementary to the card HDFC offered me a Priority Pass for free access to all the lounges at both national and international airports.
Since March 2017 I started using this card and I used it three times till Oct 2017.
After October 2017 I received an SMS from HDFC saying all the Priority Pass changes are chargeable after August. As a result I was charged for the Priority Pass usages in Sep and Oct month. I called my virtual RM and requested her for reversal of the charges.
She managed to reverse the charge for September (I had to pay GST though) and she promised me that Oct charges will also be reversed.

However after multiple follow-ups with her, I came to know that I have to pay for Oct usage.

When I received the Priority Pass, I was told that it is complementary and there are no charges for Regalia card holder. I never received any communication before my last usage of the pass (Although HDFC keeps telling me that the communication was sent to all the card holders) I even checked with one of my colleague who also holds Regalia card and a complementary Priority pass and he also confirmed that the communication was never sent before.
It is only on 23rd Nov they sent an SMS saying priority pass usage at all airport lounges in India is charged at USD 27+Tax per visit/member

If I knew that I am going to be charges for the lounge usage, I probably may not have used it. I had alternatives available which were much cheaper than 27 USD.

I feel like I have been cheated by HDFC band by not providing information at the right time.

Dear sir,

At the time of enrollment of hdfc credit card. Mr. Anil kumar yadav employee of hdfc bank ltd. (Branch location: e-216, east of kailash, new delhi - 110065)

He was there and he was confirmed me this hdfc credit card is absolutely free of cost. There is no any year charges for that. "this card is life time free card".

But no my lord, there is many "fake" debit entries like rs. 499 and iske upar 18% gst bhi (Rs. 89). This amount i know very low but y should i pay theses all fake payment.

One more thing my lord, there is one more wrong debit entry in my statement late payment charges deduted against member fees 499 with 18% igst.

I am not agree to pay these wrong deduction amounts.

Kindly case a file againts hdfc bank ltd. (Branch location: e-216, east of kailash, new delhi - 110065)

Thanks & regards

Gopal chakravorty
Hdfc credit card no. [protected]
Expiry date & month : august/2020
Date of birth: 22/07/1989
Address: block f2, house no. 868, ratiya marg, sangam vihar, new delhi - 110062
Mobile: +91-[protected]
Email: [protected]@gmail.com, [protected]@gmail.com

This is J Muzeeb, i have an account in HDFC ( Zero Balance ) and i take a Two Wheeler Loan. And I maintained the sufficient amount on the particular day from[protected] to till now. But the authorisation person were deducting and depositing money about 3 times, why it happens i don't know if again the bank charged me as Over Due Amount I should move to close my account. My account was deducting money contentiously without any info to me. Kindly find the attachment for the Proof.

Dear Team,

I Sandeep Kumar Yadav having Salary account in HDFC Bank A/C Number [protected] in Hazaratganj Branch IFSC code HDFC0000078.

I am corporate client working in ACC Limited. I gave almost 60 + account to HDFC but I have to face problem with HDFC bank I don't care to treat me as a corporate client but in case of normal client how they treat their customer.

I want to close my Personal Loan nu. 45467871 of 12 Months already 11 months are pass only 1 month left but just because of eligibility for Home Loan I have to close that I know HDFC have a clause that before 1 yr you can't close the account but on request and through managers approval it can be approve for pre-closer as I am ready to pay any kind of charges taken by HDFC. But in respected of helping their customer from yesterday I am in Que for my turn from morning I waiting for the same but they say it will take time.

I know by tomorrow or day after tomorrow I can get the same by approaching through some sources. But why these sources require to close my self Loan.

If from tomorrow I become 0 cash person & today I want to close all my loan how can any bank stop me for the same I want to get the answer for the same as a common man how bank cheat by these kind of self made decision.

My home loan from SBI not disburse just because of this NOC of loan closer who will be the responsible for that interest that builder will take also almost after 1 month my loan approved by SBI if they reject just because of this who will be responsible for this harassment of again 1 month to reprocess the same.

I want you to please intervene the same & punish those who are responsible for the same.

I don't want to quote any name here but I want written apologize letter from them & ensuring that in future they will harass anyone in future.

Cancellation of one assist membership

I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 2589 without my concern on date:10/01/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Kindly do the needful.

Name :-ashiq s

Credit card number ending :- 2589

Regards,
Ashiq

We hve taken policy from hdfc ergo ratia. They don't give any claim from 3 months. Policy no. Is[protected]. I hve send all documents. There are 3 claims of mayur nirmala naman. Claim no. Rr-hs[protected], rr-hs[protected], rr-hs[protected]. The registered mobile no.[protected]. We hve send 3 times documents. They do not give any response. The hospital name is paul hospital azad market ratia.

Date- 11-Jan-2017
Time-12:21
I have visited Atm bank of Maharashtra which is located near Gaurav tower Malviya nagar to withrawl amount of 500-/rs. and the same debited from my account (HDFC Saving Account) and the same was not get through ATM..
Need amount back as soon as possible because this is huge issue which has been happen and there is no appropriate answer on call center as so many time I have call [protected] +[protected] [protected] please get resolve this issue urgent basis..

Contact No.[protected], [protected]

Preclosure of my insurance outstanding amount with you have been done approximately one month over. But till now i didn't receive the amount from you to my account.. Kannur hdfc home lone section insured for me and the home loan, insurance amount already repaid.. So what is the delay in refunding my money.. This is too much.. I need my money today or by tomorrow.. Insurance ac. No[protected].. Name: biji m cherian, and lekha p.. Kindly make suitable arrangements.. Thanking you.. Biji

Dear sir/ ma'am,

"last year in july or august, i had transferred my account to noida branch (Hdfc0001351). I don't remember the executive name or details. At that time one lady was sitting there and she told me about the offer i. E" life time no annual fee"on credit card."

Now, they are charging me annual fee. They just told me about the offer i. E life time no annual fee"on credit card".

I have been contacting customer care for credit card issue since october but they have not resolved my issue till now.
I have called customer care and sent more than 20 mails to customer care. So many times i have gone to my home branch to resolve this issue but they are simply saying that i have to contact customer care because they are unable to solve this problem and close saving account.

Credit card issue reference number are
[protected], [protected], [protected], [protected], [protected], [protected], [protected],

Hbl=[protected], hbl=[protected].

From january, they have started fine on my saving account because of minimum balance without resolving the credit card issue.

Intentionally, hdfc bank is not resolving my issue to earn money. Neither, they are resolving my credit card issue nor they are closing my account. And they have also started fine on my saving account.

Worst service hdfc bank are providing to the customer.

Regards
Bablu

Demat account was opened without my authorization and signature in march 16 and i was not aware of the entire happenings till much later. It was obviously done with information being leaked by some bank officials. I was never provided a client list or welcome kit ever. On being asked the standard reply was 'this can happen' but my request to close the account is still on process.
There has been some deduction of charges due to low balance due to unauthorized transactions.

Kindly provide the client list immediately so that i can transfer the securities to some other demat account and revert the charges deducted. I want to close all acoounts with hdfs henceforth.