HDFC Bank Complaints & Reviews

The information is needed by the Police of PS Keshav Puram. The inquiry is being conducted on complaint of customer only. it therefore requested to supply the information as desired for the purpose of inquiry of a complaint related to cheating/Forgery. For any query please contact [protected] PS Keshav Puram, Delhi. The early reply is needed to save the innocent costumers from cheaters.

Dear sir
please return my pement 5168.97
date 02/12/2017 my registerd mob number [protected]

Why i have been charged in below txn without my notice. Could you please let me know at the earliest.

1. Dc intl pos txn markup+st[protected] charged 5.29.
2. Dc intl pos txn markup+st[protected] charged 159.83.
3. Dc intl pos txn markup+st[protected] charged 66.73.

TELL ME WHAT IS THESE CHARGES

Dear Customer,

Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance.

-Manoj
HDFC Bank Customer Assistance

Same here. I have no clue about my application status. Yet my money has been debited and no further communication from the team. Never expected this from such a reputed bank. And the most surprising part is, none of the RMs seem to know that any such product exists.

I have already dropped a mail to the above mentioned ID, let's see how long they take to revert.

-A Very Disappointed Customer

I am facing the same problem. I called a million times on the toll free number to get through once and I was given a landline number to speak to regarding courier.
The person who answered the call said he has no information about my fastag.

It is highly disappointing.

I have received my Fastag from HDFC and today at Hoskote Toll i was not able to use the Fastag as it showed my Fastag as Blocked ID. I had to again pay in cash.
Please help what to do.

same for me it is really pathetic it is not detecting and moreover, no point in calling the call center. Now i am really frustrated that why did i select HDFC fast tag.

I have booked hdfc fastag on 10-Feb-2018.I haven't received fastag.Very bad response from such a reputed bank.I have logged complaint also, no response from them.

I have also got same problem. I dint receive my FAStag which i was applied and recieved reference number on 5th march 2018. I have tried calling toll free number but the number is not connecting at all. please help me.

I have the same problem. Unable to recharge.
I have also tried calling toll free number million times but the number is not connecting at all. please help me.

I also have the same problem, some how they double debit my money and no one responds to the query. I am very disappointed with HDFC. I would never suggest the fast tag to any one in this world. I do not know the escalation route or else I would have dragged them to consumer court. Super lousy service, with this kind of service they expect us to stick to their service.

I am so impressed with the HDFC Fastag.
I would strongly recommend this unique customer experience from HDFC bank whoever is in search of getting a Fasttag :)

I went through two iterations to get the Fastag and and the outstanding service from HDFC bank goes as below.

Iteration-1
[protected]---
1. I applied online in 2018.
2. I got an application acknowledge email saying I will get the fast tag in two weeks.
3. Nothing happened, I called back on customer support (many times).
4. I was asked to send email to a given email address with the application acknowledgement, that also done.
5. Many follow-up emails on above email was also done, but no response.
6. Nothing happened, I called back on customer support (many times).
7. Later I was asked to put IRS100/- to a HDFC bank account to re-issue the Fastag and share the screen-shot of the transaction by email, that also done.
8. Nothing happened, I called back on customer support (many times).
9. I was told, I need to send an email to cancel the application, submit a new online application and the reimbursement will be done for the payments I have made.
10. Nothing happened, I called back on customer support (many times).
11. Still the story goes on. Neither I have received the Fastag nor the reimbursement till date.

So many calls, so many emails, so much time and effort. Outstanding experience. I would strongly recommend this anyone is looking for a similar great customer experiences.

Iteration-2
[protected]---
1. As mentioned above, I send an email to cancel the first online application and then applied online for the new one.
2. I didn't receive any confirmation email of the second online application.
3. I called back on customer support (many times).
4. Now I am in a unique and interesting situation that since my earlier application is not cancelled, the second application can't be processed.
5. I called back on customer support (many times) and I was told I have to send an email to cancel my first application, get a confirmation and then the second application will be processed. Wait for few days.
6. Sent email. Nothing happened I called back on customer support (many times).
7. I was told that now the SECOND application has to be cancelled, send an email for that and the first one will be re-processed.
8. I sent an email just now and waiting for the next level of impeccable customer experience HDFC has to offer. :)
9. I will keep this thread updated with the next level of twist and turns of this unique customer experience.

If any one is interested in any of the evidences of above mentioned, I have it handy. I have lost time, effort and money. Planning to file a consumer court case and start the legal process.

Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2607192 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)

मेरा नाम दीपक है मैं दिल्ली में रहता हूं मैं एचडीएफसी बैंक का कस्टमर हूं कार लोन अकाउंट नंबर हैं 42257077 टॉप अप अकाउंट नंबर हैं[protected]/09/2016 जिसकी सारी ईएमआई मैंने टाइम टू टाइम भरी है और मेरा सिबिल स्कोर भी बहुत अच्छा है
मुझे जनवरी 2019 में एक कार लोन की जरूरत थी मैंने बैंक में अप्लाई किया बैंक ने उसको रिजेक्ट कर दिया RIC द्वारा जिसकी वजह यह बताई जा रही है कि मैंने पास्ट में सैलरी स्लिप फेंक दी थी और इसी सैलेरी स्लिप पर बैंक ने इससे पहले मुझे कार लोन दिया है
अगर मेरी सैलरी स्लिप FAKE थी तो 2016 में मुझे लोन क्यों दिया गया जनवरी 2019 में जो मैंने लोन के लिए अप्लाई किया तो मैंने अपनी 2 साल की इनकम टैक्स आइटीआर लगाई थी क्योंकि मैं सेल्फ एंप्लोई हूं अब REF NO 64342254 दूसरा रीजन यह बताया गया कि जो मैंने इनकम टैक्स आइटीआर लगा रखी है वह फेक है दोस्तों मैं आप लोगों को यह बताना चाहता हूं कि इससे पहले मैंने एक्सिस बैंक से कार लोन लिया है और होम लोन लिया है इंडिया बोल से इसी आइटीआर के बेस पर उन बैंकों ने मुझे लोन दिया है पर एचडीएफसी बैंक यह कह रहा है कि मैंने आइटीआर जो लगाई है वह फेक है ऐसा कैसे हो सकता है एचडीएफसी बैंक इनकम टैक्स रिटर्न को फेंक बता रहा है बिना किसी सबूत के मैंने बैंक को अपना बिजनेस प्रूफ भी दिया था बैंक करंट अकाउंट की स्टेटमेंट लगाई थी
दोस्तों मैं आपको बताना चाहता हूं जिस कार लोन के लिए मैंने अप्लाई किया था वह कार मुझे अपनी बहन की शादी में देनी थी हालांकि मेरा लोन दूसरे बैंक से हो चुका है लेकिन दोस्तों में आप लोगों को यह अनुरोध करना चाहूंगा कि आप कभी भी एचडीएफसी बैंक से लोन के लिए अप्लाई ना करें धन्यवाद

hi..demat closures are taken care by hdfc bank.
i have seen in the bank where they have a separate desk for demat accounts...probably could approach for closure..