HDFC Bank Complaints & Reviews

Name : sunil aharma
Account number : [protected]
I have been a very loyal customer to hdfc bank since more than last three years and have been using both debit and credit card services and had never delayed any payment.
There was a fraud transaction that has happened from account on january 12th for rs 22000. Since then i have been facing mental torture every month for the payment of amount which i have not even done
Along with the above amount there were few transactions that i have done and did not pay as i was waiting for my query to get resolved completely.
Since february till august i was continuously getting calls to just clear minimum dues unless my queries are resolved, so i did as they suggested and my due on kept increasing due to bank late fee charges for the amount which i have not even used.
On august 2017 i was asked from collection department to clear the amount which i have used and i was told that my query for fraud transaction will be resolved sooner and late fee charges and all will be waived off.
I keft following up with the bank and it was really a mental torture for me to explain everything during every single call i have made but my concern was not resolved.
I am holding a salary account with hdfc as well so today morning i have received an sms saying.
"inr 38, 961.73 dr to a/c no xx4334 towards fund trf dm-489377xxxxxx0506 val 16-dec-17. Clr bal inr xxxxxxx"

Request you to kindly revert the entire amount to my account or i will take a legal action here.
Also i want to know the reason why i have not received my email statement for the month when this fraud happened.
Instead of helping here you guys have charged more amount on top of fraud amount.
I am ready to bear some part of fraud amount if it is proven that it was not a bank fault.
Please revert the amount within 24 hours or i ll sue you for the mental torture and trauma you guys have given me along with the deduction of 38000 inr.

I have registered for do not call request and i have got acknowledgement that i wont be disturbed. But i have been receiving minimum 3-4 calls daily and its quite irritating. I have saved few of their numbers also. Still i am getting calls from several new numbers. It is making me lose concentration from many works and i really hate it. Please help me resolving this issue.

Thanks
Anvesh
[protected]...

I got an amount of inr 1980.60 deducted today without any reason. It says. Dc intl atm w-d markup+st[protected]mir[protected]

How can you deduct money like this? Can someone clarify this?

This is a really bad behavior of bank, without notifying deducting amount from customers bank. I trusted in this bank and thats why do all my transaction with this account. Going forward, i think i will choose a better bank with better services!

Hi hdfc bank team,

I have pre closed my previous loan in the october 2017. At time of closing the loan 1 emi return charges are debited from account. Now as on 21/11/2017 these charges are again debited from my account after closing the loan.

Please clarify why below amounts debited from my account my knowledge.

21/11/[protected] emi rtn charges - september[protected] were debited whereas these charges were debited at the time of pre closing the previous loan.
05/10/2017 third party cash transaction -172.57
10/10/2017 depository charges -53.10

Regards
Raghutej
[protected]

I got 4 messages simultaneously that my hdfc credit card got debited from itunes store for rs. 7900. I have not registered my card on itunes so how can this happen. I did blocked my card immediately. And please refund my amount as i have not done any purchase from itunes store and it is not even showing any purchases in the itunes store.

Sahithi
+91-[protected]

I was getting the card in month of june but right now there is no response from bank related smart emi option i already talk with customer care but they told i raised your complaint bank will update you but there is no update from bank and they take to many charges if not pay hole amt

My name is andamma jacob. Policy number 16206520. I have been paying 99, 999.00 for the past 4 years. When i came into the hdfc life office with my next payment of 99, 999.00. I i was informed that after paying 4lakhs these past 4 years my fund value is 228, 802.91 therefore i did not pay my next premium which is 99, 999.00 this is when i came to know that i have a mortality rate of 5000 being deducted every month. I have done a medical check prior to opening the fund. However i was never notified by the agent that i was going to loose 5000 each month and that due to my age my fund will not grow. I am really upset. I hope that there is someone of higher authority that can resolve this issue for me. Thank you. Andamma jacob.

Hi i'm stephen. I have applied hdfc credit card 3 weeks before. I got verified by telephone next week and also received a text message saying that "we acknowledge your hdfcbank creditcard appln cc34433847 check status on www.hdfcbank.com/personal/credit_card/cc_track post 4 days under ref [protected]s1", but today i went to their site and check the application status, it shown as my application was disapproved.

There they are provided a link, i click that link it downloaded a pdf file which says my address verification was unsuccessful. But their representative was came to my home and verified the address. I don't have any other credit cards. I don't know what is the issue with my address. Please help to rectify the problem. How can move the next process. My contact number [protected].

I submitted my all documents on last week friday & my down payment also paid on friday only, they told me ur loan as approved u will definitely get ur vehicle delivery on thursday, from this week monday i'm calling again n again for that loan executive they are nt lifting my calls. I should get quick response for this msg, loan branch is old airport road hdfc bank banglore

Bank highlight the fact that only one person should enter the atm due to privacy concern. On the 16/12/2017, while i was withdrawing money from sector 19 chandigarh hdfc branch, the bank employee came in pushed me and went inside her office. When i complained they shut the door on my face and said do anything. I am a loyal customer of the bank and this is how they treat the customers.
When the government is highlighting the fact that we should be careful about our transactions, this is how the bank is behaving with us.
This happened on 16/12/2017, 9:10 am in the morning.

Hi,
I was applied for hdfc bank credit card in 28/11/2017. Now 18 days finished, i checked application status in hdfc bank website still its show in process.in applying time they say its pre approved process, but now no respond from there sides. What can i do, please help me
Application reference number
[protected]s6
Status
In process
Thank you...

I am complaining about customer care that were not cooperative and take to much time to attend the call and also i lost too much amount for call connecting.
I want refund that amount check my call history in ur record. Unexpectedly debited finance charges of rs. 1300 something that is also mis guide from your customer care. I want my money back immediately.
Regards,
Madhu. Ks
[protected]
[protected]@gmail.com

I made up a transaction fo rs 100, through your merchant banking services on 15-12-17 at around 6 pm. However the transaction displayed as failed an amout of rs rs.6, 470 was deducted from my sbi bank acct. With transaction ref. No [protected]igacnxxyo9 (This was done from my internet banking service)... I want my back as soon as possible.. Otherwise i ll complaint to the police station they will take action to payu payments private lim... My acc no;-[protected]
From this 2 number's that fraud called me and cheated me 1. [protected] 2. [protected] pls don't leave them full fraud...

I am an ex-employee of hdfc bank. I was working in gurgaon cpu as a deputy manager under the supervision of mr. Ashish kanodia (A11450). I put my papers on 26th july'17 and as per the policy, i had to serve the notice period of 90 days i. E till 24th oct'17. But due to some personal/family reasons i requested mr. Ashish kanodia to waive off the notice period with 18 days. So he agreed and he sent the intimation to hr for my official last day i. E 6th oct'17.

I had received the salary in aug'17 but not in sep'17. So next day, i contacted exit team to know the reason. I guess i talked to deepika from the exit team (However i am not so sure about the name of the person) and she told me that as my notice period has been reduced from 90 to 72 days, so i will be receiving salary for 2 months + lta in f & f only.

Then i asked one more question about my f & f amount, that as per my knowledge if waiver has been given in the notice period, then leaves will be adjusted and i will receive the salary of complete month. Then she said "yes mam, you will be receiving complete salary of 2 months + lta in f & f"

But on my last working day (6th oct'17), i received 38745/- in my account. I couldn't understand the reason of the same as she had told me that you will receive every penny in f & f only. And today (24th oct;17), i received 24633/- as f & f.

I would request you to please re-check the calculation done at your end, as i should have received approximately 92780/- (38745*2=77490 (Salary of two months) + 15290 (Lta) = 92780/-).

This is really not at all acceptable. I received only 63378/- as my f & f. I am in loss of 29402/-

When i left, there were approximately 25+ leaves which i had in my account. So as per the policies, if leaves are there and had been adjusted, no deduction should have been there from my f & f. And i had confirmed the same from the exit team as well.

So i request you to check it carefully and do revert asap on this.

I got my new diners club credit card on 23rd november. On 12th december iigot message stating 900 rs got debited from account for "hegic-crdt shld & fl cvr". I did not request for this coverage. Please remove this and credit back my money.

And also there is another transaction called emi processing fee 100 rs which i did not request for any any emi. Please get this resolved asap.

I am the owner of a shop and one of my customers card was wrongly debited. My pos swipe machine is of hdfc bank. The transaction amount was around 1400 but mistakenly ₹1, 40, 000 was cut from the account. The customers account is inicici bank. I had void the sales within 3 hours and bow it had been 12 days after the settlement and till now the customer did not receive the refund. Please look into the matter....

I was calling about 50 time on credit card department number no one ready to talk or pick the call.[protected].
And the branch person told pls talk to credit card department and i had a problem on my credit card settlement in every settlement the increase my due.
So how we understand that whats you costumer support and your services.
Worst services so see.
I tell you in brief i have to card 1 is jet card and second is diners card
I purchase or cr some amount by my first card and the credit card department send me msg pay the amount on my second card i pay because i am using credit card first time.
After some time i received a call that use credit amount is pending i told them that i am all ready pay the full amount what is outstanding.
They sad that you done wrong card payment i told them that i got a my from your side that to the amount on my second card only.
They sad that please contact to bank after that i go to bank and said all thing i brief and show the msg the revers the amount on my account.
In that time my first card payment is due and they charged the late fee on my second settlement.
They i call to customer care for this and they have no reply they always try t pass the call no one can ready to work on that to resolve this problem.
This is continuously this is going on they make late payment.
I am all ready pay the 2000 rs extra from what i credit for that.
And i am going to there rajouri garden credit card head office there are no ready to talk and they to told me to go at vikas puri branch.
So worst service i see
I am ready to my that amount what is happen by my mistake.
Its totally mistake form credit card department because they send my msg for payment on wrong card its no my mistake
They all are money make only

Sir,
A complaint has been received vide no. Lc 1634 dated 13/12/17 at ps keshav puram from mr. Jaswant singh senior citizen resi. Of 425/3 ram pura new delhi regarding cheating and fraud which attracts panel section o[censored]/s ipc 420/468/471/419/120-b ipc. It is therefore requested to provide following information same as needed for the propose of inquiry of the above complaint :-
1. Please provide the name of policy holder no. 17579480.
2. Name of the agent who has booked this above policy.
3. Whether the policy is functional.
4. Please provide the accounts details (Money received in the account).

Note :- please the keep the matter secret and treat it as urgent.

Thanks & regards
Sho/keshav puram
Delhi.
[protected]
Mail id [protected]@nic.in

I was a purchase last 8 month it is a near about a 30000 thousand including rate of interest is a near about 40000. Then i call a phone banking number. I request her for a convert a fourth thousand in a twelve month emi option. She said no no emi offer not a your card. Then i say ma'am i can't pay one time payment is 40000. You can help a convert a emi plz ma'am. And she said no no why you are buying this amount. And trop phone disconnected line. Please request consumer complaints to help me.in covert a emi option. Ather wish my civil score a down.

Hi sir, this is thouhed beigh hdfc bank credit card number: 489377xxxxxx6944 (Aan #[protected] . I applied for credit card in the month of feb, before receiving card i requested to cancel my credit card as i had lost my job. From last 3 mnths i am getting legal notice from sa assocition that i hav due of rs 6350. And told to meet mr. Vishal and moushumi mukherjee according to that i hav meet them n discussd. They assured me that they ill solve my issuse. But they dint. Again im getting same legal notices. I dont know wat to do. Please help me.

Priorityredressal. [protected]@hdfcbank.com... Grievance. [protected]@hdfcbank.com... Emailreplylegal. [protected]@hdfcbank.com... [protected]@hdfcbank.com... Customerservices. [protected]@hdfcbank.com... I have written mails to all this mail ids. But still i dint get any response