HDFC Bank Complaints & Reviews

I applied for hdfc credit card. All necessary documents submitted. Residential and office verfication were done. I got confirmation call, otp verification, email verification were done. While tracking it is showing in process. Mine application :[protected]s2. Kindly let me know how many days it will take for approval. What is next process. I applied on dec 2. Hdfc people responce is good.
Looking forward awaiting for your response.br...

I have made a transaction using hdfc credit card to avail an offer in flipkart which lasts today. The bank however failed to process the transaction successfully due to which i am not able to avail the offer, in addition to that customer care people are not even bothered to respond to any of my calls continously since 3 hrs. When i have no complaints customer care people calls repeatedly and disturbs me but when i am in real trouble and need their immediate assistance, they failed even to respond my call. This is how hdfc bank works. Simply playing a blame game with customers

Dear team,

I m hdfc bank customer. Some time ago i have applie credit card from hdfc bank. But my credit card has been rejected from credit card team. Rejection reasion mention that credit card cibile score less than. While my cibil score is 756.

So i request to you pls tell me why you have reject my credit card.

Regards
Vikas kumar nayak
[protected]

On 15-dec-2017, i tried to make a transaction at 'sri udupi park' for rs. 340 by using my debit and the transaction was not successful due to some technical problem and then i had to punch my debit card again. So 2nd time the transaction was successful and i got my bill for rs. 340 only.

Later i checked my hdfc account transaction details and found that i have been charged twice for the purchase for the same amount and i did not get any refund for the same.

The cheque/ reference no. For the 1st transaction is[protected]
And the 2nd transaction is[protected].

Please look into this matter and refund the overcharged amount of rs. 340 to my account.

Cust name: atul kumar
Cust id: 38959098

Around an year ago, hdfc called me
"sir we are giving you the new platinum card"
And they gave me the new debit card and asked me to destroy the older one over phone call. After almost an year, i got a message that 8000 rupees got debited from my account with old debit card. I called hdfc they said that why wouldn't i get the older card blocked. Is this my responsibility to get it blocked, i din't even consider to destroy it, but they told me that card should be destroyed but they never told me that it should be blocked as well.

How is this my mistake, i never asked for new card. Hdfc told me to destory the older one but they never asked my to get it blocked. As a regular customer how would i come to know that card should be blocked even after i torn it and threw it in dustbin.
And the question is how the hell the card can be used, it's a major bug in the functioanlity of hdfc.
I have been the customer of hdfc for last more than 6 years.
Never expected it from hdfc.

Hi
I came from canada and i was withdrawing money from amritsar loharka road hdfc branch $200 which is indian 10000rupee. This friday morning happened. There was no money in atm i showed receipt to bank manager but now my canadian bank shows i withdrawn 10000 rupee. Please solve this issue i am here three weeks more.

Regards

I am rajendra madhukar gajare using your hdfc credit card from december 2014. My credit card number is [protected] valid from 02/14 valid through 02/17.
When i had applied for the credit card i was staying at pimpri pune.
I am also working in bank and undergoing frequent transfers for which i need to change my address frequently
My above mentioned credit card expired in february 2017.
After expiry of my credit card new card was issued and it was directly dispatched via courier to my old address of pimpri pune. It was not informed to me before sending of new card i. E.in advance, after dispatch of new card i received sms and email.
There was no arrangement for delivering new card at my new address. I contacted your customer care and come to know i need to change my address by submitting kyc documents. Immediately i sent email to your hdfc card and informed you that i was unable to make any payment, enquiry and transaction since you replaced my credit card. This e mail was sent by me on february 2017 itself which you find in your record due to my transfer this mail copy is not with right now. My credit card number and login to your net banking for access of credit card was also changed.
I was unable to check statement and make any payment with number of my old credit card since i was not having details of my new credit card.
Subsequently i sent all required forms for the change of address dully signed to your bangalore address via drop box located at your hdfc thatte nagar nashik branch in february 2017. I had enclosed my pan card, banks identity card and aadhar card along with current light bill. Then i received email and sms that hdfc is unable to change my address due to difference in signature.
It is your service deficiency that for such small request of change of address i needed to write to your banglore office. I made enquiry at your hdfc branch located in gangapur road nashik 2-3 times but there was no satisfactory reply. No specific person was there in your branch to attend credit card related problems only i got information to send request to your banglore office
I was not in emergency for use or need of your credit card and being banker i was very much busy during the month of march 2017 thus i was unable to follow up with you but i am getting your sms and email regarding outstanding in the card. If any dues were outstanding in february 2017 i am agreed to that dues but i in doubt that you have applied some charges to my account and outstanding has increased as per sms and email received. I had clearly informed you through my email that there is your service deficiency and why should i bear charges for the same???

Now i was not at all interested in your credit card you have decreased my limit even if you make my limit 0 repeat zero i don't have any problem because am not using your card rather you have not delivered me new card. I had provided all my identity proof and residence proof still my problem not resolved. Even though my signature was deferent you should have contact me and on basis of cross verification and all kyc documents provided by me you as hdfc bank should have taken prudent action. But there was not action from your side and my problem is still unresolved.in this condition you have applied charges to my credit card which also have affected my cibil record
Please reverse all the charges applied after february 2017 as i was unable to access payment side due to replacement of card and arrange issue me new hdfc credit card.

I have sent this mail repeatedly in month of september 2017 and october 2017 but you have not replied positively. I have came to know that you have office for credit card located above hdfc branch thatte nagar nashik nobody informed me about his. I just came to know this in november 2017 regarding your office from my personal sources.
While offering new credit cards all of your representatives were available but not when it comes to service nobody is helping

I applied credit card going to bank member but i forgot my mobile and application number so 3months going to bank but credit card not received then there manger again applied my card application via form fill up and i received application number receipt after few days i submitted my income proof but now after 3 month there no any message no calls and hdfc bank member don't know about my credit application and now when i login my net banking and goes to card option for credit card details its says your request cannot be processed temporarily. We regret the inconvenience caused in netbanking card option cannot be opened last three months what is problem card option please help me how to see my credit card option and

Name : sunil aharma
Account number : [protected]
I have been a very loyal customer to hdfc bank since more than last three years and have been using both debit and credit card services and had never delayed any payment.
There was a fraud transaction that has happened from account on january 12th for rs 22000. Since then i have been facing mental torture every month for the payment of amount which i have not even done
Along with the above amount there were few transactions that i have done and did not pay as i was waiting for my query to get resolved completely.
Since february till august i was continuously getting calls to just clear minimum dues unless my queries are resolved, so i did as they suggested and my due on kept increasing due to bank late fee charges for the amount which i have not even used.
On august 2017 i was asked from collection department to clear the amount which i have used and i was told that my query for fraud transaction will be resolved sooner and late fee charges and all will be waived off.
I keft following up with the bank and it was really a mental torture for me to explain everything during every single call i have made but my concern was not resolved.
I am holding a salary account with hdfc as well so today morning i have received an sms saying.
"inr 38, 961.73 dr to a/c no xx4334 towards fund trf dm-489377xxxxxx0506 val 16-dec-17. Clr bal inr xxxxxxx"

Request you to kindly revert the entire amount to my account or i will take a legal action here.
Also i want to know the reason why i have not received my email statement for the month when this fraud happened.
Instead of helping here you guys have charged more amount on top of fraud amount.
I am ready to bear some part of fraud amount if it is proven that it was not a bank fault.
Please revert the amount within 24 hours or i ll sue you for the mental torture and trauma you guys have given me along with the deduction of 38000 inr.

I have registered for do not call request and i have got acknowledgement that i wont be disturbed. But i have been receiving minimum 3-4 calls daily and its quite irritating. I have saved few of their numbers also. Still i am getting calls from several new numbers. It is making me lose concentration from many works and i really hate it. Please help me resolving this issue.

Thanks
Anvesh
[protected]...

I got an amount of inr 1980.60 deducted today without any reason. It says. Dc intl atm w-d markup+st[protected]mir[protected]

How can you deduct money like this? Can someone clarify this?

This is a really bad behavior of bank, without notifying deducting amount from customers bank. I trusted in this bank and thats why do all my transaction with this account. Going forward, i think i will choose a better bank with better services!

Hi hdfc bank team,

I have pre closed my previous loan in the october 2017. At time of closing the loan 1 emi return charges are debited from account. Now as on 21/11/2017 these charges are again debited from my account after closing the loan.

Please clarify why below amounts debited from my account my knowledge.

21/11/[protected] emi rtn charges - september[protected] were debited whereas these charges were debited at the time of pre closing the previous loan.
05/10/2017 third party cash transaction -172.57
10/10/2017 depository charges -53.10

Regards
Raghutej
[protected]

I got 4 messages simultaneously that my hdfc credit card got debited from itunes store for rs. 7900. I have not registered my card on itunes so how can this happen. I did blocked my card immediately. And please refund my amount as i have not done any purchase from itunes store and it is not even showing any purchases in the itunes store.

Sahithi
+91-[protected]

I was getting the card in month of june but right now there is no response from bank related smart emi option i already talk with customer care but they told i raised your complaint bank will update you but there is no update from bank and they take to many charges if not pay hole amt

My name is andamma jacob. Policy number 16206520. I have been paying 99, 999.00 for the past 4 years. When i came into the hdfc life office with my next payment of 99, 999.00. I i was informed that after paying 4lakhs these past 4 years my fund value is 228, 802.91 therefore i did not pay my next premium which is 99, 999.00 this is when i came to know that i have a mortality rate of 5000 being deducted every month. I have done a medical check prior to opening the fund. However i was never notified by the agent that i was going to loose 5000 each month and that due to my age my fund will not grow. I am really upset. I hope that there is someone of higher authority that can resolve this issue for me. Thank you. Andamma jacob.

Hi i'm stephen. I have applied hdfc credit card 3 weeks before. I got verified by telephone next week and also received a text message saying that "we acknowledge your hdfcbank creditcard appln cc34433847 check status on www.hdfcbank.com/personal/credit_card/cc_track post 4 days under ref [protected]s1", but today i went to their site and check the application status, it shown as my application was disapproved.

There they are provided a link, i click that link it downloaded a pdf file which says my address verification was unsuccessful. But their representative was came to my home and verified the address. I don't have any other credit cards. I don't know what is the issue with my address. Please help to rectify the problem. How can move the next process. My contact number [protected].

I submitted my all documents on last week friday & my down payment also paid on friday only, they told me ur loan as approved u will definitely get ur vehicle delivery on thursday, from this week monday i'm calling again n again for that loan executive they are nt lifting my calls. I should get quick response for this msg, loan branch is old airport road hdfc bank banglore

Bank highlight the fact that only one person should enter the atm due to privacy concern. On the 16/12/2017, while i was withdrawing money from sector 19 chandigarh hdfc branch, the bank employee came in pushed me and went inside her office. When i complained they shut the door on my face and said do anything. I am a loyal customer of the bank and this is how they treat the customers.
When the government is highlighting the fact that we should be careful about our transactions, this is how the bank is behaving with us.
This happened on 16/12/2017, 9:10 am in the morning.

Hi,
I was applied for hdfc bank credit card in 28/11/2017. Now 18 days finished, i checked application status in hdfc bank website still its show in process.in applying time they say its pre approved process, but now no respond from there sides. What can i do, please help me
Application reference number
[protected]s6
Status
In process
Thank you...

I am complaining about customer care that were not cooperative and take to much time to attend the call and also i lost too much amount for call connecting.
I want refund that amount check my call history in ur record. Unexpectedly debited finance charges of rs. 1300 something that is also mis guide from your customer care. I want my money back immediately.
Regards,
Madhu. Ks
[protected]
[protected]@gmail.com