HDFC Bank Complaints & Reviews

I am hdfc credit card hol der. Bank has auto debited 1499 from my credit card number ending 3423 without my consent.
Also i received message of 100 rs. Deduction for mobile recharge.
Sir i am not interested in this type of service nor their membership.
Please cancel the service and refund my amount
One assist relationship no. 3101533
Validity 15.11.2018

Sir,
I have a hdfc credit card no.[protected] (K c narender) and its validity date is upto 9/19. As per your messages i have to link with aadhar card to hdfc credit card your massge says " link to ascc 12 digit aadhar card no. And message o 5676712

But it never goes/reaches to you. Kindly advise for next course of action

Kc narender

I had requested hdfc bank to close my savings account.
They had asked me to deregister the hdfc card linked to the savings account and guided me through the process.
But they did not guide that i first hv to remove the autopay.
By doing this i was not able to use my on line payment option.
Repeatedly i hv talked and messaged the credit card department but hv not received any response

My name is ravi vyas i apllied personal loan application in hdfc bank which is rejected by any reason by ric department hdfc bank i talk executive of hdfc bank he told that i provide wrong salary slip of my previous company which take by banks executive mr:hussain kesavbaug branch, shivranjani ahmedabada i have already loan with hdfc bank amount rs:160000 i paid 15 emi of these loan without any bounce so please solve the issue of that otherwise i complaint reserve bank of india for spoil my credit limit in market against hdfc bank ric department

Hi,
I have raised a complaint on[protected] regarding my debit card transaction and visited the magarpatta branch of hdfc bank for the same and filled up the transaction dispute form, but didn't get a proper response till now. It's more than 15 days i am still calling the customer care daily regarding this, they have just one answer that they are looking into it and it's under process. The phone banking executive herself confirmed that normally transaction get refunded within 7 to 10 working days but i still didn't get any refund.

My complaint id is 1453773.

I submitted a complaint in the bank for the ac no35106291 and ac no 42081231. I went to the bank on[protected] to close the loan ac and to pay the full payment of my loan but i was handed over a paper with unnecesary charges which inclues bouncing charges, penelty charges and many more. I met with the branch manager and told him the concerned regarding the deduction of an amont as bouncing charges from my acc instead of having amount in my account. I wrote an application and handed ovef to the branch on[protected]all the stamping and receiving have been done by the branch but till due date my concern has not been solved by the bank. They have promised me to resolve it and waive off the extra charged but till now there is no action done by them.
Please kindly look into this matter and made it resolve as soon as possible as my next emi date is coming so before that i want to pay back the full amount of the loan.

Kind attn.
Mr. Aditya purimr hdfc/ senior management hdfc bank
I am a preferred customer with hdfc bank in secunderabad. Although, i never asked, these guys opened a demat account which remains totally unutilized for last 5-6 years or possibly more.
For last 1 year, these hdfc people, started deducting charges, which when i noticed, i raised a compliant. They initially reversed those charges and subsequenty i find sms coming to me and a proper letter coming from their mumbai branch threatening to hold my other account with hdfc with charges of rs 885. I had personaly reported about this to the branch relationship manager also, but nothing happened. I already asked them to close the demat account which is first place is useless for me and unasked for. Why should i pay for something which i never asked for.

Also i find that in the name of charges - hdfc is charging upto 1000. This is atrocious. I hope that competent authority in india must take such required actions to curb hdfc
When hdfc does not pay intrest of 1000 on a deposit of 10000, then how can they deduct so much.
Looks hdfc wants to send a signal that it is only meant for high networth individuals and not common man.
Being preferred, i was told that can have my extended family members account connected to my account id and that no one needs to maintain any minimum balance as my account has large balance. But to my surprise, hdfc took away more than 8000 rs as deduction towards charges and closed my extended family account on their own. Why did they not close the demat account then.
And worst part - they said they are doing all these as per rbi guideline? Has the rbi become so unconcerned. Has rbi given a blank orders to hdfc to loot people.
Can the income tax ask come up wit the revenue generation by these unscrupulous means of hdfc bank
Good that i never did any transaction-else they would have held my account to ransom.
When contacted, the relationship manager showed a sorry face and promised to do something, but never did.
I can imagine, if this happens to a preferred customer, what would be the plight of common man.
Mr aditya puri sir - i have been banking with other banks for more than 20 years now, i have not seen such behavior. What ethics do we talk about. Can someone let me know what is the basis of such high charges to be maintained in electronic form.
On-one hand the indian government is driving for digital india and on the other hand, you guys are discouraging the digital india drive by these not justifiable charges and accounts which customer does not need.

I had ordered a hdfc provided fastag a month back and it's not delivered yet.
I have already made number of follow up over phone but no resolution yet.
Application no: hfr010656

The fastag was couriered with tracking number blr[protected]. The courier service is very unprofessional and have returned back without any intimation to me.

Even after so many follow up on email and phone, i am not getting any response.
This is one of the worst service provided by hdfc. I have been customer for this brand for long time but now seeing such unprofessional behaviour i would recommend people not to use this service.

Please resolve this asap.

My salary account was created by my company. I left the company 8months back simply today i opened my hdfc account showing negative balance -9738. I am not working anywhere & salary is not coming how they can do this negative balance. I am not using debit card, credit card. I can't pay this negative balance please close my account [protected]. I requested to hdfc don't convert salary account to saving account

My mother expired before 5 years, we deleated her name to hdfc account but her demat account still live and her fund value is zero only one script and this script is suspended in bse and nse.

Every year hdfc deduct 1000 rupees to my father account for depository charges of my mother demet account.

This is wrong practice from hdfc bank can i go for consumers forum.

Hello Sir/Ma'am,

I am maintaining a salary account with HDFC bank since couple of months. A month ago, HDFC bank allegedly dispatched a credit credit card on my name. Moreover, bank sent me an email of credit card statement where annual subscription fee of Rs 1000, plus IGST of Rs 180 (total Rs 1180) was charged. The fact is, I did not receive any credit card in hand and bank charged this subscription fee forcefully.

Immediately after receiving the alleged credit card's statement through email and SMS on registered mobile number, I intimated the bank's customer service division about non-receipt of credit card and requested them for cancellation of alleged charges. I did inform the bank's credit card support division through voice as well as through email. After no proper response from them, an attempt to auto-debit credit card bill through my HDFC salary account was made by HDFC bank. This attempt failed due to lower balance in my salary account. Since then, I sent numerous emails to bank's Grievance redressal team, greater grievance redressal team and senior management but no response arrived, except auto-generated emails. I complained about this issue to HDFC customer care over phone too. Details of all reference numbers mentioned below.

I humbly request you to intervene and help me get justice by cancelling the credit card as well as alleged charges. It has been over a month now for this drama by the bank and credit card bill is also growing with time. This could happen with anyone and bank may turn unresponsive all of a sudden. These sort of attempt by private banks to loot their customers will seriously become hurdle in establishing trust with these RBI approved dacoits. Looking forward to have your intervention in the matter. Thank you so much in anticipation.

Name: Wasim Pathan
HDFC a/c No: [protected]
Branch: Andheri East - Marol (Mumbai)
Alleged credit card ends with: XXXX XXXX 0368

customerservices.cards complaint No: [protected]
Grievance.Redressal complaint No: HBL=[protected]
Grievance.Redressalcc complaint No: [protected]
PriorityRedressal.CreditCards complaint No: [protected]

(Complaints were sent throughout the month of November)

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 1535 without my concern on date:14/12/2017. I am not interested about this service and don't want this membership any more neither i have activated. So cancel the membership
Name: spoorthi das
Mobile no. :- [protected]
Credit card number ending :- 1535

Hello sir / mam,

I am left with no other option but to write my complaint on this forum. I have been chasing hdfc life since last 3 months it is very sad that hdfc life representatives are not able to resolve my concern for such a long duration.

My mother (Mrs. Kumkum singhal) has enrolled for a hdfc life policy (Policy #[protected] in 2014. But due to some personal reasons, she wished to surrender the policy after 3 years in 2017.

We approached hdfc life office (Rdc, ghaziabad) in september 2017 and completed all the formalities for surrendering the policy. We were assured that within 2-3 weeks our amount would be credited to our account. It's been almost 3 months and we have neither received the amount in our account nor any of the hdfc life representative has been able to provide us the satisfactory answer about why there is a delay in our refund.

I feel that we have been trapped with hdfc life. Hdfc life representatives have misguided us to get enrolled in this policy. Hdfc life's operation team & service desk are also not able to resolve my queries & concerns from a very long time now. This is really very frustrating. Hdfc life don't understand their customer's priorities, need & emergencies. I would rate this experience a pretty bad one and would never be able to trust private banks again.

I did not expected such an irresponsible conduct from a brand like hdfc. Hope my concern gets acknowledged & resolved soon.

Regards
Ayush singhal
+91-[protected]

Hi i am a holder of hdfc regalia card where i had received priority pass for using lounges across airport terminals which is complimentary for some visits on yearly basis. I had used the priority pass in domestic terminal on 31st july, and also few other times later. Unfortunately for july i have been billed inr 4133. Reason not known, here are the issues
1. I have not submitted my credit card during the visit, so i dont have any idea...

Fasttag has been assigned for customerid[protected]. There are access deductions of 380 inr as adjustment entry on 10/16/2017. After that i am constantly trying to call the customer service but no response or no fruitful result. I have emailed all the details to their email ids hdfc. [protected]@sahaj.co.in, but no response in approx past 2 months. Their online portal is not working too, 10 days ago on 4 th december i could lodge a online service request, but there is no response.
Hdfc has such a pathetic service when fastag is concerned. They are doing organized loot from this service. I am customer of hdfc bank from past 7 years, seeing their service i opted their fastag, but such a pathetic service from hdfc and sahaj.

Whosoevr read this post, please do not apply fastag from hdfc if you want mental peace.

Hi, i have salary account in hdfc 2 years back when i was working at that time. After that i changed company & they provided other bank account. Recently i changed new company. The new company have using only hdfc salary accounts. But my hdfc exsisted old salary account showing -9000 balance.
The bank converts my salary account converted into savings account & charged monthly.. Now its 9000 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidlines on savings account banks not charge even its negative balance.
I approach branch, but they behaved rudly & refuse to close account.
Plz juistice to me. 9000 is huge amount to me. What is the solution?

Hi,

Pls help we need make new demand draft of rs.284000 for last 5 days am following but bank person not responding and not giving better answer.

Original pay demand draft no.428505 for the amount of (Rs.288000/-) money which was issued on my request.
I request you to please cancel the above mentioned pay order/demand draft and make new demand draft of rs.284000 as earlier demand draft is not accepting due to excess amount.

Loan account no ;[protected]
My name :- savita v bhandare

Hdfc deducted 885 on 12 dec stating depository charges nov[protected]. I never use my demat account never ever and i don't know how and when they have opened that account. Please refund my amount at earliest otherwise i have to close my hdfc account.
A disappointed customer.

Name-sabahuddin salahuddin
Hdfc cust id[protected]
Registered number-[protected]
Demat number[protected]

Bank locked operation without any information or query a/c. No. [protected].
Resolve and inform as soon as possible.

Hdfc bank,
Yesterday i got one in sms on my reg mobile as shown below.in msg i am not dealing with any transaction with bse with r's 100000.00.

Dear customer mandate reference no: hdfc[protected] issued to bse limited with value rs. 100000.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.

Please look into matter and check if any frauds happen and stop transaction