Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Jul 8, 2026
Complaints 32958
Resolved
18422
Unresolved
14536
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 1061

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
U
Ultimate UBR Uday B Roy
from Raiganj, West Bengal
Jan 5, 2018
Report
Copy

I had already availed a home loan from hdfc. I applied for an improvement /enhancement loan on 01/12/2017. Hdfc has collected the processing fees on 12/12/201. Even the technical verification has been done 3 weeks ago. All the documents have been submitted. The hdfc authorities have been saying me since last two weeks that the amount will be disbursed in 2 days. But it has been 20 days. I am being unnecessarily harassed. Please look into matter earnestly. My loan application no. Is[protected]. Branch-shakespeare sarani, kolkata, west bengal.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sobia Jameel
    from Bengaluru, Karnataka
    Jan 5, 2018
    Resolved
    Report
    Copy
    Resolved

    Dear sir/mam,

    I have paid an amount of rs. 864/- through hdfc bank net banking to purchase an item from pizza hut on[protected]. The amount was deducted from my account at that time, but the transaction was not processed. Please do your best for return of my amount.

    My personnel details as follows :
    Name: β€” sobia jameel
    Hdfc bank account no:- [protected]
    Ref no - if[protected]
    Feb 6, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jan 06, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    Chargeback 1478841 We have initiated investigation on the said charge vide chargeback on 1478841. Our team will update you in 5-7 working days.
    https://www.consumercomplaints.in/hdfc-bank-hdfc-bank-transaction-failed-but-amount-deducted-c1827118#
    -Bejoy
    HDFC Bank Customer Assistance
    Jan 22, 2018
    Updated by Sobia Jameel
    I am still awaiting a response!
    Jan 29, 2018
    Updated by Sobia Jameel
    Any update?
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      Virender Kanwal
      from Delhi, Delhi
      Jan 5, 2018
      Resolved
      Report
      Copy
      Resolved

      Dear sir,

      I have applied for an hdfc credit card in last month and the phone & physical verification has been done already.

      But today, when i was checking my credit card status in your website portal i got status of disapproval due to your office was not able to contact me by details provided by me.

      As all the phone & physical verification has been done earlier was within the contacts detail provided by me.

      Please check & solve the matter.

      Regards

      Sandeep singh
      [protected]
      Feb 7, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jan 06, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      We understand that you wish to have the status of your credit card application. We are unable to trace your application records with the details provided in your communication. We request you to provide us with the following details for us verify and assist you in this regard. Name as mentioned on the application form, Address, Date on which the application was submitted, Place where the application was submitted, Application reference number ( 16 digit reference number if any ), Executive name and contact number to whom the application was submitted, your contact number and Email id. For any further clarifications, You may write to us at [protected]@hdfcbank.com and we shall assist you.Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

      -Anay
      HDFC Bank Customer Assistance
      Jan 06, 2018
      Updated by Virender Kanwal
      Dear Sir,

      You can see my application reference no. in subject ie [protected]n1

      My contact No. [protected]

      regards
      Sandeep Singh
      I Vijay Kumar Mishra account holder in hdfc bank.My account no.ending Γƒβ€”Γƒβ€”Γƒβ€”Γƒβ€”Γƒβ€”Γƒβ€”Γƒβ€”Γƒβ€”Γƒβ€”Γƒβ€”3741 and my mobile no.is [protected]. Oneassist relationship no. is 2025359 and valid upto 5/5/2018.I am not satisfied with oneassist plan.So kindly sir, please cancel my oneassist membership.My email id provided is "[protected]@yahoo.com"
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Pawnashwar Dayal Mathur
        from Dehra Dun, Uttarakhand
        Jan 5, 2018
        Resolved
        Report
        Copy
        Resolved

        Address: Dehradun, Uttarakhand, 248001

        1. I had a home loan from hdfc bank, at the time of sanction of home loan, the bank also gave me a home loan cover policy (Hdfc sl progrowth flexi plan vide policy no: 18866937, dated 26.12.16).

        2. Apart from the emi of my home loan, i was also paying a emi of rs 3079/- pm for this policy through auto debit from my account.

        3.in november 2017, i requested hdfc bank to provide me foreclosure of my home loan as i was about to close my home loan.

        4. The bank provided me the foreclosure report & i deposited the cheque of the same amount to hdfc bank on 19.11.17.

        5. The bank asked me to collect my original documents on 11.12.17.

        6. On 11.12.17 they didnot give me the original docs but asked me to deposit a sum of rs 2, 92, 090/- to close my another loan account which was nothing other then this my loan cover policy.

        7. I asked the bank why should i deposit right now? When i submitted my foreclosure request then why did you not tell me at that time about this amount & i requested them that its not easy for me to arrange a huge amount within a very short period but they did not listen. It was the height of harassment of a customer.

        8. Some how i arranged that amount from different sources & deposited to the bank vide cheque of sbi dehradun branch vide cheque no: 465481, dated 19.12.17.

        9 the bank gave me the original documents along with the nocs stating that i have no dues including this policy.

        10. But it was not the limit, the hdfc bank immediately transfer a sum of rs 3, 00, 000.00 on 05.01.2018 through auto debit (Actual date of auto debit of emi of rs 3079/-was 26th day of every month).

        11. When i contacted my sbi branch, they informed that hdfc life has done this transfer.

        12. I immediately contacted hdfc bank rajpur road dehradun branch & asked why did they deduct this? While i have already closed this & hdfc has also issued me an noc of this policy.

        13. But the staff mr sharma, ms sangeeta & mr avnish tried to make me confused & also insist me to continue with this policy while i have closed this. They said this is your 2nd year installment.

        14. My questions are as-
        A. The policy was for loan cover, if loan is closed out then what is the use of continuing with this policy/ i could not understand.
        B all loan cover policies are subject to auto closed if someone closes out his her policy.
        C. Hdfc life did not send me a email informing that my loan has been closed, & policy also if i am interested to continue with this policy then i should maintain a appropriate amount in my account but they did not.
        D. Now the hdfc is not taking my request seriously while am fallen sick having serious shock as i have lost my money.

        My immediate/ desirable resolution is-

        1. Immediately revert my rs 3, 00, 000/- which they deducted on 05.01.18.
        2. Also return my another 3, 00, 000/- which i deposited through emis (Rs 7, 910/-) & through cheque of rs 2, 92, 090/-.
        Feb 22, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jan 09, 2018
        HDFC Bank Customer Care's response
        Dear Pawnashwar Dayal Mathur,

        Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

        Regards,
        Team HDFC Home Loan
        Hi, kindly inform the customer to write his concern to us at [protected]@hdfclife.com from the registered Id to have a look into the details of it. Also, incase, the customer has any unresolved issue related to HDFC Bank, he may approach to them via email at [protected]@hdfcbank.com.
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          L
          Lakshminarayana Putcha
          from Bengaluru, Karnataka
          Jan 5, 2018
          Report
          Copy

          Website: www.hdfcbank.com/htdocs/common/fastag/pay-toll-online.html

          Hi,

          I applied for hdfc bank fastag on 2 jan 2018. While entering the details i mis-typed the pin code. To get it addressed was a harrowing experience. The 1800 number is always busy. Finally i spoke to the rep only be told that until the application is processed rep or i cannot edit the details. So much for digitization.
          Finally rep gave another number in up. Had to make multiple calls to get the details corrected. Oh wait, i still had to wait for the customer id to be created first.

          Quality of service can be improved by being accessible on 24/7 number.
          Provide an option to rectify any mistakes in the profile to the user.
          I too have the same problem, I have mis-typed the vehicle no., now looking for option to correct it but ...
          Can you share with me that no.
          I got the Fastag at Toll Plaza in Bangalore on the 14th of Jan 2020. It was HDFC fastag. KYC (AAdhar and Pan) and Vehicle details (RC Book) were provided at the time of purchase

          However on receipt of Cust. ID and Wallet ID today 15th of Jan 2020 & logging in after using these credentials, It s observed that the fastag in my name and also the mobile no is correct.However the Pan No, and DOB is wrong. Also the email id provided different ... perhaps of a franchise of HDFC (as airwaave.[protected]@gmail.con).

          This if not corrected could lead to a bigger problem at some point of time.

          Can the authorities concerned please look into this and provide some solution to address these problems

          B N Baliga
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            dinesh shandlya
            from Banavar, Karnataka
            Jan 5, 2018
            Resolved
            Report
            Copy
            Resolved

            I applied for credit card though promotion call. But i didn't recieved my credit card. I visited bank also but they are saying that they can't do anything. I called to customer helpline but they also cant change address. Now neither i am getting my card nor i able to cancel my request. My registered mobile no. Is [protected] and mail id [protected]@gmail.com
            Regards
            Dinesh kumar
            Feb 13, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jan 06, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your complete concern, Card Application No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

            -Anay
            HDFC Bank Customer Assistance
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sachin Ramteke
              from Indore, Madhya Pradesh
              Jan 5, 2018
              Resolved
              Report
              Copy
              Resolved

              Address: 491001

              Mai sachin kumar ramteke. Mob. No.[protected] 19/11/2017 ko rohit mehra ka call aaya or usne kaha ki o% me loan mil jayega bataya maine hami bhardi fir usne kaha ki unke sir ka call aayega kaha. Fir 20/11/2017 ko anil agrwal ji call aaya usne kaha ki mujhe hdfc life insurance me 20000 hajar ki policy leni hogi kaha gya maine paise dene mana kiya to usne kaha ki mere sir ka call aayega kaha. Fir 21/11/2017 ko ajay sharma ka call aaya usne kaha ki aap policy le lo aapka loan do din me pass hojaega kaha or kaha ki jab policy lene jao to aapko bola jayega ki policy par loan nahi diya jayega aap bhi ha me ha mila dene ko kaha. Fir usne hdfc life raipur pujari complex me peeyush roy se milne ko kaha. Waha mujhe 20000 hajar ka classic soure plus policy lene ko kaha gya or kaha gya ki aap jo insurance le rahe us par koi loan nahi milega kaha maine bhi ha kaha kyu ki mujhe asai karene ko kaha gya tha fir mujhe mail aaya ki aapka loan 200000 lac ka pass ho gya hdfc finance se. Iske liye 14000 hajar or bank me dalna hoga kaha gya. Maine 14000 hajar dal diya fir account menten ke naam par 35000 hajar dalne ko kaha gya maine 35000 hajar bhi dal diya ab mujhe kaha ja raha hai ki noc ke liye 30000 hajar dalne kaha ja raha hai jo ki ab mere pass nahi or ab kaha ja raha hai bina noc paise dale bina mera loan pass nahi hoga. Mere pass in logo mob. No. Or mail hai bank details hai jab se in logo se baat hui tab se ab tak ki puri call recoding hai.
              1. Hdfcergo. [protected]@hdfcergo.com
              2. Payzapp. [protected]@hdfcbank.net
              3. Rajeev. [protected]@gmail.com
              4. Naveensaxena. [protected]@gmail.com
              Anil agrwal no. [protected]
              Ajay sharna no. [protected]
              Rajiv jain no. [protected]
              Peeyush roy no. [protected]
              Name-hdfc ergo general insurance co. Ltd
              A/c. No - [protected]
              Ifcs code - hdfc0000240
              Bank-hdfc bank
              Branch-manekji wadia bldg., nanik motwani marg, fort mumbai
              Hari gopal property dehli ke sab
              Feb 7, 2018
              Complaint marked as Resolved 
              HDFC Life customer support has been notified about the posted complaint.
              Verified Support
              Jan 06, 2018
              HDFC Life Customer Care's response
              Hi, did you received any policy document from HDFC Life? If yes, kindly write your issues to us at [protected]@hdfclife.com from the registered Id to have a look into it. It will be investigated and accordingly, the further action shall be taken by us.
              Hi all,

              Today i received call from HDFC life Accounts department(+91 [protected]) and Name is Ragav.He is your company representative and contact number is associate with HDFC life.

              Please confirm it as soon as possible.
              After your confirmation, I will make further process.

              Thanks,
              Kumar
              share your contact number regarding your issues
              Helpful
              Found this helpful?
              2 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Priyanka Saraiya
                from Bengaluru, Karnataka
                Jan 5, 2018
                Report
                Copy

                Address: 500025

                Hi,
                I have made the complete payment towards my HDFC credit card over a year ago but haven't received the NOC still. The bank lady is not answering my calls. Request you to help me with a copy and also the CIBIL is getting affected.
                CC No: [protected]
                Ph: [protected]
                Thanks
                Priyanka
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  suhaspawar2031
                  from Satana, Maharashtra
                  Jan 5, 2018
                  Report
                  Copy

                  Address: Pune, Maharashtra, 411004



                  My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the month of jan 17 i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. After i logged into my account via bhim app and i see that i have rs -9000 in my account. I have also visit my branch but they told we not closing your accout without pay total amount. I request you to please take action against this bank.. Thay have no right what so ever to do whatever they

                  My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the month of may 16 i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. After i logged into my account via bhim app and i see that i have rs -9093 in my account. I have also visit my branch but they told we not closing your accout without pay total amount. I request you to please take action against this bank.. Thay have no right what so ever to do whatever they want without informing the customerwant without informing the customer ac no is [protected] branch fc road pune
                  Thanks & regards
                  Suhas pawar
                  [protected]
                  HDFC Bank customer support has been notified about the posted complaint.
                  Jan 30, 2018
                  Updated by suhaspawar2031
                  No response from bank they have no need of customers
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    rahulagenius
                    from Pune, Maharashtra
                    Jan 5, 2018
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Pune, Maharashtra, 411060

                    On hdfc website it was mentioned that there is 5 times reward points for hdfc credit cards, reading that i used my credit card in spite of the fact that it was costing me more. I just used credit card for the sake of more reward points otherwise would have used my cheque for transaction where i would have not been charged single penny extra. After doing the transaction hdfc never gave me extra reward points. It's been more than 3 months that am chasing with them with no fruits. They just say the offer is not valid, my question is then why are they still displaying that offer on their website, its just to cheat customers.

                    I am finally now closing all my bank accounts and credit card with hdfc. No other resolution expected from hdfc. Worst customer service.

                    My number is [protected].
                    Feb 7, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dec 18, 2017
                    Sudhir 98533's response
                    Kindly Amb refund of my account
                    Verified Support
                    Jan 05, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    we have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                    -Bejoy
                    HDFC Bank Customer Assistance
                    Sir my account number - [protected], Name- Sudhir Kumar das
                    Sir kindly request to you reverse AMB charges in my account
                    So I will menten the account minimum balance.
                    Hi team,

                    I don't know why 177.00 rs. Got deducted for '3rd party cash txn inc gst 041217-mir[protected]' on 12th aug 2017 from my hdfc bank account, please explain me this properly else refund my money back.

                    My account number :[protected]

                    Savings account no.: [protected], churchgate.

                    This is a salary account.
                    Helpful
                    Found this helpful?
                    2 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Resolved
                      Report
                      Copy
                      Resolved

                      Hi team,

                      I want to add a beneficiary (In my savings account) to initiate an international remmitance, however, i am neither getting otp on my mobile nor on my email.
                      I tried calling my relationship manager in india but was redirected to call the call centre & lodge a complaint. I have been trying to reach the call centre on [protected] since yesterday but after waiting for more than 20 minutes on each occasion & listening to the ivr message (All representatives are busy), i had no option but to hang up. Further, i tried to find out the customer care email id but am also unable to get one on the hdfc site.

                      Seek your support in resolving the issue

                      I am available on +[protected]

                      Thank you

                      Regards,
                      Parth mankad
                      Feb 12, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 12, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We have taken up the matter with the concerned team and will respond to you on your registered email id within 5 working days. The reference number for your query is[protected].

                      -Anay
                      HDFC Bank Customer Assistance
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        I
                        ishaan khurana
                        from Udagamandalam, Tamil Nadu
                        Jan 5, 2018
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: New Delhi, Delhi
                        Website: Hdfcbank

                        I had a salary account with hdfc now i habe left thst job and salary account has converted to savings account and you hdfc bank has started levying charge of 600 per month and has taken my balance to - 4000.. I will take this issue to banking ombudsman if you do not resolve this issue as soon as possible as its a clear guideline by rbi you can take balance to negative and you never told me about my balance being deducted...
                        Feb 9, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Jan 05, 2018
                        Updated by ishaan khurana
                        I am going to take this issue to banking ombudsmann as its a clear guideline from RBI that you can not take my balance negative.
                        Verified Support
                        Jan 05, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I request you to share your account no, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                        -Bejoy
                        HDFC Bank Customer Assistance
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Maninder Birhe
                          from Panipat, Haryana
                          Jan 5, 2018
                          Report
                          Copy

                          Address: Amritsar, Punjab, 143001
                          Website: hdfc

                          I have made payment using cheque and for that i was only charged twice, i have raised complaint from hdfc website and i got response like amount was deposited to my account that is the reason charges on amount deposit, but it was cheque from my account to pay to some one else.

                          its a month now 2 weeks now and 2 times similar deductions.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            B
                            balasj93
                            from Noida, Uttar Pradesh
                            Jan 4, 2018
                            Report
                            Copy

                            Address: Chennai, Tamil Nadu, 603202

                            I purchased product using my credit card. I could not able to convert to EMI.
                            I spoke with customer care. They saying there is no offer for my card. Really its very difficult to convert to EMI. If i want to convert to EMI. Other credit cards are very good compare to HDFC.
                            Please do the needful.
                            I am planning to deactivate my credit card.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Ankky247
                              from Kurduvadi, Maharashtra
                              Jan 4, 2018
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: 411041
                              Website: Hdfc credit card payment billdesk

                              I paid the bill for my hdfc credit card of 9681/-rs on 11 pm, 3rd january 2018 from kotak mahindra debit card ref. No -[protected]. Till now i didnt got any payment received receipt from hdfc bank nor any update on online website netbanking portal regarding transaction done. Please reslove this immediately because this is not any small amount and neither i will pay the dues with penalties again because of your faults.
                              Feb 7, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 04, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              I request you to share your card details with the registered contact details and the transaction details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                              -Bejoy
                              HDFC Bank Customer Assistance
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                Daitayan Banerjee
                                Jan 4, 2018
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: WC2B 5RE
                                Website: www.travelodge.co.uk/hotels/318/London-Central-Covent-Garden-hotel

                                Hi Team,

                                I made a hotel booking in United Kingdom with my Debit Card ending in 2606 for the amount of Rs.9764.36 . However, the payment has not claimed by the Hotel, instead I paid with a different card at the time of check in to the Hotel.

                                Now, my money is not yet refunded back to my bank account, as it seems the fund is on hold with HDFC.

                                The hotel already confirmed that, they are not going to claim that money, as I already paid with my other card.

                                Please assist to refund the money to my bank account as soon as possible.

                                Attached the statement of the transaction.

                                Transaction Date - Dec 24, 2017 at 2:11 PM
                                Amount - Rs.9764.36

                                Card No. 5326*******2606
                                Feb 13, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 11, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Please mail us at [protected]@hdfcbank.com from your registered email id along with your account details, contact details and transaction details for further assistance.

                                -Manoj
                                HDFC Bank Customer Assistance
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  C
                                  chat2amit
                                  from Gurgaon, Haryana
                                  Jan 4, 2018
                                  Report
                                  Copy

                                  Address: Gurgaon, Haryana, 122017
                                  Website: www.hdfcfund.com

                                  Hdfc mutual funds are worst mutual funds..
                                  The fund managers of hdfc are incapable, inefficient, extremely foolish and perform below other funds..
                                  Hdfc mip which i invested gave em a negative return despite a;ll equity and bond funds performing nicely.
                                  I took a lesson of never investing again in hdfc mutual fund.. My life time...
                                  I advice the same to my family and friends... That never ever invest in hdfc mutual funds..

                                  My bad experiences..
                                  1) negative returns in mip
                                  2) below par performance in other equity funds
                                  3) hdfc switch from one hdfc fund to other took 3 days for me...
                                  And i found hdfc cheat as they deliberately delay redemption and switch to earn extra interest and income on money..
                                  Shame on hdfc bank mutual funds... Funds fo duffers - stay away from it,,
                                  HDFC Securities customer support has been notified about the posted complaint.
                                  Hey you can get in touch with the registrar for the same.
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    nirajakadam
                                    from Nashik, Maharashtra
                                    Jan 4, 2018
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: 422003
                                    Website: www.hdfcbank.com/htdocs/common/fastag/pay-toll-online.html

                                    My application no. Is hfr019823, i have paid the amount of rs. 300/- on 26/12/2017 for fastag. Now few days ago i received the activation message.

                                    Now pls let me know when i will receive the card. From three days i am trying to call the customer care but no one at-least once received the call. It's really annoying. Whats the use of such number when not available any time.

                                    Also i tried to login online using first time user option... No record found mssg. Is displayed...

                                    My customer id is[protected], wallet id is [protected]
                                    Rfid :[protected] & mob. No. Is [protected]
                                    Email id : [protected]@gmail.com

                                    Pls let me know when i will receive the card & how can i login to my a/c.
                                    Feb 4, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 04, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance.

                                    -Anay
                                    HDFC Bank Customer Assistance
                                    I have booked a room on 1st Jan 18 online through www.holidayhomes.nic.in worth Rs 330 with additional transaction charges of Rs 6.49. But amount has been dedcuted twice. Sreenshot of amount deduction and booking is attached. Pls return my amount of Rs. 336.49.
                                    My account no. [protected].
                                    IFSC CODE . HDFC0000972
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Samsaravanan
                                      from Thrissur, Kerala
                                      Jan 4, 2018
                                      Report
                                      Copy

                                      Address: Chennai, Tamil Nadu

                                      Ref: home loan a/c no:[protected] / policy no:[protected]/home suraksha plus policy

                                      While availing the home loan, you forced to accept this policy hiding
                                      The pros & cons in favour of my home loan.

                                      In my adversity, you are telling no of rules and regulation without
                                      Solving my requirement towards my homeloan emi dues.

                                      Against my expectation of 3 dues ie rs.19668/- (Rs.6556 per emi) you
                                      Have processed just rs.8400/- (Approx) to my loan account.

                                      Disappointment
                                      P. Saravanan
                                      HDFC ERGO General Insurance customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Sudha kiran
                                        from Mumbai, Maharashtra
                                        Jan 4, 2018
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: Mumbai City, Maharashtra

                                        Hdfc people called me and offered me their credit card as i got my saving account with them after joining the new company. They said that they will be giving me the credit limit of 50000. I applied and they only gave me 20000 limits. I asked their representative who comes to my office for accounts (Dinesh yadav - [protected]) and he said he will take my papers and submit to the office to limit enhancement. He is the big liar and kept telling me i will come today every day.

                                        Taking this forward i escalated to hdfc online but all they do is keep sending their regular emails which makes me feel like i am talking to a machine. I also called this guy dinesh and told him why did you lie but he is shameless and said you go and call customer care. Customer care is even worst and horrible. They are all cheat and liars. These are two reference number these # send me. The only question is why do you guys are the liar and cheat? Nothing else i want.

                                        Kindly note the query reference number for this e-mail: [protected]
                                        Kindly note the query reference number for this e-mail: [protected]
                                        Feb 7, 2018
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 05, 2018
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We are fully sensitized to your query raised with regard to your credit card and confirm having responded on December 30, 2017. For further clarification, we request you to reply to the e-mail received. The reference number for the same is [protected].

                                        -Anay
                                        HDFC Bank Customer Assistance
                                        Jan 19, 2018
                                        Updated by Sudha kiran
                                        No. I will not reply as I did mANY TIMEs and you ### did not take it seriously for which I am not happy with HDFC.You guys reply me when you have the reference number or you think you give me something from your bank.
                                        There has been incorrect deduction of charges 2 time on 1st Jan and 2nd Jan respectively. It says (BRN CSH TXN...)
                                        I would request you to please look into this matter and resolve the issue and there was no previous instruction shared in respect to such deduction.
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit