HDFC Bank Complaints & Reviews

I have hdfc credit card ending number 4651 on the name of kumari seena devi.

I made calls to many times to customer care but did not get any satisfactory response.
I am facing financial issue last 4 months.

I need settle this card immediately.
Have hdfc credit card, am not pay the amount, settle the payment, but not pay, some financial problems, then pay amount

I have applied credit card on 23/nov/2017 with all my docoments. Its being 20 days but i have not received the card, in online its showing in progress, i called through whom i have applied the card, they have given one manager from hdfc bank, i called them also but none of them has responded. Now they are not picking my call as well. I'm just fed up with the service, kindly help me to get my card or cancel the card.
Name-alok
Mail-alok. [protected]@gmail.com
Mbl-[protected]

To
The manager
Hdfc bank
D1, shop centre 2, vasant vihar,
New delhi, delhi 110057
Dear sir/ ma’am
Sub: unauthorized conversion of the account from salary to savings

With due respect i would like to inform you that i have being using hdfc account as my salary account but i left the organization and i thought i would carry forward the same account in the next organization as my salary account but unfortunately hdfc converted my salary account in savings without my knowledge and permission. You should have informed me about the same and on the top you have charged me 4, 287.65. I don’t know for what. It was a salary account where i don’t have to maintain it. I could keep it as zero balance. I am ready to use this account as my salary or savings account but i want this charges to be waived off as soon as possible since it was without my knowledge and permission i am accepting this as a gesture of good will. Thanking you

Account number - [protected]
Email - juliusdmelloo. [protected]@gmail.com
Contact - [protected]

Regards

Julius d’mello

I did a transaction on (09/12/17) the transaction was failed but amount got debited from my account. I have made a complaint and my docket number is hbl[protected] there is no response from them.
The transaction details are as follows,
Date of transaction: 09/12/17 (Saturday)
Amount: rs.899
Cheque ref no: 313754
I contacted the merchant they have confirmed that they have not received the payment, i have attached an image of the mail please resolve this issue at the earliest

Hello,

I am 8+ years old customer of hdfc bank. My account no. Is [protected], i also have credit card with hdfc bank but in last few months i am watching that hdfc bank keep deducting some charges called amb charges.in starting of a/c the hdfc person told me that it is zero balance a/c but then why hdfc bank charging me again and again?

As per my knowledge reserve bank of india has not issued any guidelines...

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 8680 without my concern on date:07/12/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Oneassist relationship number :
Name :- mohammed arif jaffer
Mobile no. :- [protected]
Credit card number ending :- 8680

My emi date is 4th of every month for rs. 3641/-, in the month of sept. 17 emi was not deduct. Than i have paid online emi on 11th sept.17, than 13th sept 17 bank deduct emi. So two time emi paid to bank. I have call to bank executive please adjust same. But he told that one emi will get refund. On 19th sept. 17 i have received rs. 2992/-. So why deduct my rs. 649/-.in oct 17 emi deduct bank on 4th oct. Than nov 17 last emi was not yet deduct bank. Than executive call to due to last emi payable to bank. I have told to why deduct rs. 649/- in the month of sept.17. He told insufficient balance in your acc. I have told already all month more than rs. 20000/- available in my account in full month. He asked share sept 17 to nov 17 bank statement and asked if available balance than i have refund your amount. I have already 3 time bank statement to miss. Sangeet singh (Sangeeta. [protected]@hdbfh.com) and miss. Bhavana shetty (Bhavana. [protected]@hdbfh.com), but till date not any reply receive from bank. Hdfc bank executive continually harass to me, my friends, wife and my office colleague. I have inform to bank executive i agree to pay emi after refund my deduct amount rs. 649/- or i will adjust this in last emi and pay to bank. But he was not agreed. Please look in to matter on priority basic. And refund my deducted amount at earliest.

Respected
I am facing problem with hdfc bank. I have transferred funds through neft netbanking rs. 40000/- on dated 05/12/2017 reference number: n[protected] to sbi beneficiary. The said amount has been not credited to the beneficiary account due to beneficiary bank ifsc code changed. The beneficiary sbi branch said your amount will return to same account within 48 hours because ifsc code not matched. After 5 working days i contacted hdfc customer care and share my problem that my neft amount not reversed to my account. But till now my neft amount not credit to my account.
Thanking you
Rajdeep singh

My loan acc no is 41942447
My name is p muruganandam
My check got bounced on this month (Dcember) due to insufficient amount, actualy the bank deducted my money suddenly, but on the day only i put money on my account, help me to settle the problem
Now i have amount in bank, so when you will take it or what i have to do, guide me, i am new i dont know the procedure.

I had canceled the order from flipkart and they have refunded money to bank which is debited from my debit card. I also received sms that "ur transaction on hdfc bank debit/atm card ending 1315 for rs. 219240.00 has been credited/reversed by payuind on[protected]:21:35:06" but till now i didn't receive in my bank account.

I've applied for hdfc credit card (Application reference number
[protected]s1), i was told that i would be receiving my credit card within 12 working days and they came for verification on 02/12/2017 and they said the card will be processed and dispatched in one week, but still now i'm finding the status 'in process', please help me get the credit card as soon as possible.

I am highly dissatisfied with the facility provided by hdfc bank to update the address through net banking. I intend to update the address of my savings bank account and uploaded the signed copy of my aadhaar card towards the same. The webiste displayed a message stating the address will be updated within 2 working days upon successful verification. The 2 working days are already passed and there isn't any update about my request. Is this the kind of service which you are proud of?

On top of that, my account has been blocked due to kyc documentation and one of my emi is missed (1st time in my 10 years of banking with you) and this will affect my credit history. I am completely pissed off by the kind of customer service or rather disservice.
I want my address to be updated asap so that my account becomes active

Note: i am an nri and have your customer service personnel to use common sense and stop dishing the standard statement "please visit the branch to update the address"

I have been charged late fee and finance charges for my credit card for october, november & december where in the reason for delay was bills not received on time. I had issued cheques in all cases and the clearing took time. I and my family members are preferred customers of hdfc bank from years and we also have our company corporate account in hdfc bank. Earlier i had auto-debit active for credit card payment from my bank account, but mr....

Hi,

I am hdfc bank customer. I have withdrawn rs. 10000 from hdfc bank atm in united bank of india's atm in farrukhabad on 18 nov 2017. 10000 amount was deducted from my account but no cash come from atm. I have waited there 30 min. But no cash come.

I have registered complaint against this disputed amount on 21 nov 2017.

Complaint reference id: 1447251
Date: 21-nov-2017

And they said that they resolve my issue with 7 - 15 working days. I have called many time on hdfc customer-care, they always replied that my complaint was in process. After 21 working day i called them and ask for my money. They check and said that my complaint is still in process. I have requested them to register another complaint again my last complaint.

New complaint reference id : [protected]
Customer care name: shipra, gurgaon.
Date: 8-dec-2017

Now i still not get my disputed amount.

I request you to please ask bank's customer care to resolve my issue and return my rs. 10000 in my account.

I really feel bad for stating that hdfc bank is really bad service provider at all. Requesting all not to open account in hdfc bank. I have done a transaction from flipcart, wherein order was not placed, but amount was deducted from my account.
Most disgusting thing is, they dont care for customer.. That they don't entertain in bank, and ask to contact customer care, wherein they dnt revert back. 15 days back i have drop a complain on this. They just only generate transaction id, and again then no revert.
They think we peoples are fool, roaming behind them. They think we dnt have any other work, so we can waste time behind them.
Even i tried reaching customer care, but they say "just wait we are tranfering the call, and they disconnect the call".
So 3rd grade bank.

I am not getting response on this incident from you and from your mail id so i am pasting here

1) what kind of training you provide to your agents, why they dont respond customer calls or messages if any question
2) can you elaborate the benefits with some rough figures, or percentages
3) for policy no. Xxxxxxxx - the lock in period is 2 years, if you want i can send the screen shot from the policy document, and my questions were what is gsv and ssv and if i surrender how much i will get or its like i pay 1l for 2nd year and i get less than that 1l then what is the use of paying 1l in 2nd year
Plz chk the chat agent also told it is 2 years

4) thanks for deactivating ecs, the agent also did not tell if i pay yearly i will get a benefit of 5k per year - that kind of guidance they are providing
5) how do i change the frequency of the payment, why i am unable to do that online - this is the only option i see in policy document which customer can change, why system is not allowing
6) how can we change the paying term to less
7) agent told it is life long policy but i came to know that it will cease after the policy term, is it not misguiding the information and cheating by agent - what kind of actions you will take from hdfc to agent for misguiding and forcing customer to take policy
8) agent told i will get more than 36 lakhs but i dont see that in policy document
9) i see some bonus of 14950, can i know the details on this
I tried to chat online but the chatting person could not answer these questions and i also asked how rs 14950 is shown as bonus and what is the company performance of previous years and how it will be in coming years

14950 is just 1% of the sum assured
Why there is no transparency, hdfc should provide the past details openly

Myself ved prakash wadhwani holding an hdfc bank credit card i am senior citizen and heart patient. I would like to bring to your notice that is due payment.

Moreover i would like to complain towards your hdfc credit card collection department 3rd floor shivalik-3 drive in road ahmedabad-380052 that mr. Harshal dave mobile no. [protected] came to my residence three to five time without any appointment or advance letter for collection of dues, when i demand the authority letter they refused to us and told that i am manager of hdfc credit card division and i asked please produce the documents dues of collection and rbi guidelines, he refused to me and he misbehaved to me and my family members he tried to harass us and created a lots of disturbance. They did not properly behaved with us and they were very aggressive too and forced us to make payments and refused to go from our house, we have the voice recording with us for the same.
He behaved like illiterates and were shouting very loudly out of my residence gate this disturbed my neighbors a lot. (Voice record by us)
They are not all civilized and without any document evidence they come to our resistance and disturbed us.

Moreover inspit of telling that i am heart patient and gone through by-pass surgery and my heart working 20% doctor advice me not to take any tension and take rest so i requested to him please talk respectfully, gently and talk properly or you write a letter i will reply you rather he was blackmailing me that he is a bp patient and can die and for this the cardholder will be responsible (Voice recording).
So i request please don’t send this type of patient for collections to any card holder and request you to please send a letter for collection and appointment with us or go with rbi guidelines but not to harass me.
Moreover they don’t follow rbi guidelines and instruction and force they harass the card holder for collection
I have already done complain to hdfc credit card customer care compliant on telephone, hdfc on line, police compliant and we have the recording of conversion of mr. Harshal dave which is available with me
I again request to hdfc bank please follow the rbi guidelines and law don’t harass to me and my family members and neighbors.
Please revert back to us and so that i can respond you soon
If you want to hear me personally please send me hearing date and time.
Thanking you
Yours faithfully

Ved prakash wadhwani

This is disgusting, getting too many calls (Atleast 7-10 calls/day) from hdfc bank and their consultancies for personal loans. A day is starting and ending with hdfc call. Hope you can understand how they are irritating. I didn't apply for loan/credit cards in any hdfc site nowhere.
Couldn't understand how bank got my numbers.
Kindly remove my number (+91 - [protected], +91-[protected]) from your database. Expecting from now not...

I booked a ticket online using irctc cancelled the ticket and in irctc it's showing refunded infact j received a reversal message from hdfc as well but the money is not reflecting in my account
This is the message i have attached below

Ur transaction on hdfc bank debit/atm card ending xxxx for rs. 2095.00 has been credited/reversed by irctc12027 on[protected]:16:26:38

Account number [protected]
I have recently taken a corporate account please resolve at earliest

Its pathetic to see that such a huge bank has limited customer care reps. If you are unable to provide customer service, shut down the call centers. On weekends, you cant call them because they don't work and on weekdays, their numbers are always busy and they don't have service of calling you back. I have been holding the line for over 15 mins (My 3rd attempt) and then icing on the cake the call gets disconnected on its own.
Date - 12 dec'17
Ps - i tried to open a demat account but now i will close my savings account also