HDFC Bank Complaints & Reviews

EMI for someone's loan account#51225505 is getting deducted from my Savings account#[protected]. this happened 3 times and a sum of Rs.17, 706.00 had go deducted from my account. Due to this, my account was in negative balance and my EMI's got bounced and I had faced many personel issues. I spoke to the Customer care executive and they said the other account is blocked and there will not be any unauthorized transaction. Executive also...

I have applied for hdfc fastag through online and made payment of 300 inr (200 for security amount & 100 as the top up amount). The reference number of the application is hfr018401. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

Last two months (Oct & nov-2017) not auto debit my premium amount rs. 2000/- on my axis bank account, and your co. Give the massage for un sufficient amount in account but in my account has a sufficient amount on premium date (28 of every month), so why not deduct my premium amount in my account,

I request you pl. Start the auto debit my premium amount on my bank amount, my policy details are as, attached my bank statement copy for your kind information,

Name – alpeshsinh madhavsinh dodia
Policy no – 13416622
Plan name – hdfc penson super

Hello team
My name is ravi paraksh sharma and i have to purchase policy before 4 month ago
Policy - easy health hospital cash benifit
Policy no[protected]
So i have send document 2 times nad drop mail 30 time but no one has pickup my call and if any one pick the call they will take personally i have sended all valid document whenever demanded and i have proof after that i received letter claim reject so that fully wrong how can reject claim. If you will not take seriously then i have to go higher level and drop a letter in pmo office against you fraud. Unexperienced employee

Dear sir,

My self om dwivedi. Nd i hail from allahabad. I have a big concern towards ur hdfc bank regards services... And misbehaving by your hdfc bank staff with me... Nd. Main matter is dt... I went ur hdfc bank civil line alld (0226) branch. Here i met mr. Shishir srivastava (Bm). And manoj pandey (Abm). Anjana yadav (Pb). Ravish asfq (Bbm). Cluster head ajay gupta (Ch). Those staff did same things with me... Like misbehave and talking very uninteresting tone... Basically i went to hdfc before 10 days and there i want to open my sb a/c with ip amt 20k and all kyc and another formilites done... Yet they told me next days... We are not able to open your a/c... And... I try to discuss with all guys... They just try to pass on nd just pass on to each other and i went there many times nd meet many persons.... I don't know wt is the reason... They didn't explain abt that and also talked very high pich tone... I nvr expect with hdfc bank ltd... Through dis nonsense type of behavior of his own staff... I would like to say that... Kindly listen my request as per concern and provide me exact resolution towards my concern and also take an action of that staff which names are already mention above lines.
Kindly reply me as soon as possible... Thanking...

Regards
Dr. Om dwivedi
Mob no:[protected]
Mbbs

Hello,
This is william. I have cleared my personal loan[protected] on two months back, but still i don't received my noc. Currently i am in abroad. My abroad contact number is 971-[protected]. So kindly send my noc via mail or post.
Mail id : [protected]@yahoo.com
Address: 4467, north street, madhakottai, r. S. G college post, thanjavur - 613005
Mobile no : [protected] (Registered number)

Sir,

My hdfc credit card no.[protected].
1) i received hdfc advt. 2 call at the early hours of 4.42 am and 4.43 am on 21.12.2017. They disturbed my sleep and what is the need for making advt. Call at the early hours.
2) at 4.58 hours i received a message (Sms) stating that rs.22012.44 was spent on ur hdfcbank credit card ending 2653 on[protected]: 04.42.38 at total visa [protected]: avl bal - 181349.56, curr o/s - rs.22650.44
Please confirm what it actually meant for

K c narender

Hi sir, i have got a irrelevant message today morning stating that

Dear customer mandate reference no: hdfc[protected] issued to icicibankltdraog with value rs. 197028.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.
If check the issue. I didn't do any transaction with rs. 197028.

I was charged rs. 6899 on 25th of november 2017 at 05:30am.
The message read

Your trx is debited to hdfc bank credit card for rs. 6899.00 in gurgaon at guesthou1254928 on[protected]:05:30:19. This is not an authenticated trx as per rbi mandate effective 1 may 12.

Not sure how this transaction happened. I need refund for the transaction

Dear sir/madam,

This is to bring to your notice that hdfc bank limited, shyambazar branch, kolkata (W. B) has been harassing the consumers like us for no fault of ours. As on 17th nov'17 we got to know that super avenue service station accounts (Current account:xxxxxxxxx0024 and xxxxxxxxx0056) are sealed/blocked on phone inquiry we got ambiguous replies (E. G a/c blocked due to aadhar not linked, however the same was linked long back), on further ascertaining to the bank we got to know for the outstanding esic dues the account was sealed.

As on 30th nov'17 we have received one letter from bank that rs 49198.00 is debited as on the aforementioned date from account for esic dues (Note: the dues of esic was rs 61993.00 + interest rs (10*17.45)=rs 62167.50 and the bank balance was rs 68047.00), kindly notice even after having adequate funds in account they did not remitted the dues.

Rs 17.45 per day w. E. F 14/11/2017 interest will be incurred till the date of remittance will be levied.

Till data as on 20th dec'17 super avenue service station account is not unblocked for the reason unknown to us. Despite providing proper letters from esic for revocation of sealed account hdfc bank refusing to unseal/unblock account adding to that representative from super avenue service station are harassed and mistreated by bank employees.

Kindly also note there is no bank manager we could contact, as per the employees there is no bank manager for hdfc bank limited shyambazar branch, kolkata, only an alternative for bank manager is there whose name is supposedly mr rishiraj garai (Not sure whether it is real name or not as he could not furnish us with employee id) there is another bank employee whose name is supposedly mr abhijit nath from whom we are subjected to extreme harassment even when we were depositing money in our respective account. Both mr rishiraj garai and abhijit nath extemely tormenting and abusive. I hope this is how they deal with customer to extort money with out any notice or intimidation.

Kindly note we are facing huge losses due to the unforeseen and deliberate act of sealing the account linked with business.

Please take strict action against the bank and their highly abusive employees
And help resolve the above complaints made at the earliest.

Thanks in anticipation

Regards,
A pal chaudhuri
Super avenue service station

My name is hardik. I am using credit card of hdfc bank. My registered mobile no. Is [protected]. I have been charged rs. 135 on 11/10/2017, rs. 99.38 & rs. 73.72 on 18/10/2017, rs. 91.62 on 18/11/2017, rs 86.81 on 18/12/2017. These charges are without any reasons and information asked by hdfc credit card. I was not informed about any such charges while taking card. Also every month new charges are taken by hdfc.

I want refund of all these charges immediately. Such kind of credit card companies cheating and looting customers.

Iam kuchimanchi kishore, i applied for hdfc bank credit card on 29/11/17. On 1 dec i got reference no[protected]s3. After 3 days when i verified i got that my card was disapproved, though i got verification calls and physical verification also done. On 11 dec i got a call from hdfc bank he asked for my itr acknowledgment which is self attessted. He said if you submit this your card will be approved. Immediately i provided them the documents. On 15 dec i got a message that your application is in reprocess request and status will be communicated in 7days. Later 19th dec i received another msg stating that process is completed, chech site after 2 days. Today when i verified my stastus
Disapproved. Stating in remarks they said disapproval of credit card application does not reflect your credit standing or your financial stability. I wasted my time but my card was rejected without valid reason. I want a valid and clear reason for my card disapproval according to rbi norms and i want my documents back or else i will file a complaint in consumer court.

Kuchimanchi kishore
App ref no;[protected]s3.
Mob no;[protected]

Good afternoon

I’m vaasu from hyderabad in be half of access technologies

I am your customer since past 2008 i’m using you are a terminal from past three and half years till now i din not get any charges from your merchant services but from since past 24 aug 18 i can see the low usage charges every month as of low usage charges regarding that i had already spoken to your customer care and they are going...

I was applied for hdfc credit card i have submitted the declaration form for address proof at hdfc branch cv raman nagar
Bangalore - 560093, but while tracking am getting the response given below.

We believe that you deserve to have a hassle-free banking experience with hdfc bank. Therefore, to ensure that you are aware of your credit card application status, we have introduced a simple process to track the progress of your application.
Application reference number
[protected]s2
Status
Disapproved
Remarks
A format of the copy of letter sent to you has been attached for your reference. Pls fulfill the requirement and respond to us for processing the application further. Thank you

Kindly look into it asap

Awaiting for your response

Thank you

Iam kuchimanchi kishore, i applied for hdfc bank credit card on 29/11/17. On 1 dec i got reference no[protected]s3. After 3 days when i verified i got that my card was disapproved, though i got verification calls and physical verification also done. On 11 dec i got a call from hdfc bank he asked for my itr acknowledgment which is self attessted. He said if you submit this your card will be approved. Immediately i provided them the documents. On 15 dec i got a message that your application is in reprocess request and status will be communicated in 7days. Later 19th dec i received another msg stating that process is completed, chech site after 2 days. Today when i verified my stastus
Disapproved. Stating in remarks they said disapproval of credit card application does not reflect your credit standing or your financial stability. I wasted my time but my card was rejected without valid reason. I want a valid and clear reason for my card disapproval according to rbi norms and i want my documents back or else i will file a complaint in consumer court.

Kuchimanchi kishore
App ref no;[protected]s3.
Mob no;[protected]

Respected sir,

I have been mentally harassed by the collection department & through home visits by collection people multiple times and phone calls on daily basis by hdfc credit card delhi department.

If bank is charging very high interest rates to the customers then what is the reason behind torturing & mental harassment to the customers.

I have been a very loyal customer to the bank and have bank account, credit card, medical insurance & in past life insurance also of hdfc only. I have been out of job for last few months which i have explained them multiple times and trying to pay the minimum amount.

Unfortunately, i wasn't able to pay one month minimum required and bank has started torturing by multiple means.

I have already told them that i will pay them in between 25'december2017 and 30'december2017. But they are calling me daily and visiting home. Today three different people called three times and shouting over phone & saying we will keep calling you multiple times per day.

Please suggest as i can either suffer the mental torture or pay the interest. I cannot do both.

Following are my details:
Name: saurabh singh
Bank: hdfc, delhi
Credit card number: [protected]
Mobile number: [protected]

Regards,
Saurabh singh

Here are my hdfc fastag details.

Customer id is[protected] and wallet id is [protected]

When i tried to use my fastag on toll. It gave this msg "blacklisted". Now how come its not working. Even i have recharged it with rs. 100.

Worst thing is that no one is picking call on this number.[protected]

I guess no one is working in call center to attend a call.

Jago hdfc jago. I have paid you rs. 300 + rs. 100 (Recharge amount)

Whats the use of fastag. If i cant use it.

~sanjeev rawat

Hi, i am amar gopal mallick purchased a money back policy (Policy no[protected] from hdfc life on 2007, which maturity date was 21/11/2017.
Till i am not getting any amount of money regards this policy. Whenever i call to the customer care number they are convenience me for wait atleast 7/10/15 days for paperworks and maturity payout process.
Today when i contact local hdfc life office, i am not getting any positive response.

In the month of october 2017, an unauthorized transaction of rs 4500/- was allowed to be made through my hdfc credit card without asking for an otp or any other confirmation. Hdfc executives calls me to ask if this transaction is genuine as there was not authentication through otp or any other form, i denied making the transaction and asked to rectify this at the earliest. But to my surprise this hasn't yet settled till date (Dec2017). All that amount along with finance charges and late payment charges is being charged and today rs6500 is the outstanding. I request to kindly resolve this at the earliest. I have written to hdfc previously about this issue but there is no significant action taken.

When i opened account in hdfc i was told about the credit card and was told that it can be used in domestic airport lounges 8 times a year and if your wife is with u it will be counted as 2 times if 2 using etc now they say rule changed wife will be charged for using lounges too bad these changes they don't say when we join am planning to cancel the credit card and account