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Updated: Jun 7, 2026
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M
Manishk100
from Pune, Maharashtra
Dec 9, 2017
Resolved
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Resolved

Hi,

For last few months, i've been receiving mails from hdfc bank pertaining to some other customer. I've never given this e mail address to hdfc bank and have multiple times gone and tried to remove me from their list but they continue to send me mails. I'm completely frustrated by this now. I tried to make a complaint on hdfc website but there is no option on their website for such kind o[censored]nsolicited mails sent by themselves. This is utter nonsense - first without any information from customer, you start sending mails and then there is no option provided on your website to remove this.in every mail i get, there is an option to unsubscribe and i've done it multiple times but i continue to get mails even now. If one has to make a complaint to hdfc bank, you've to be an existing customer which is not the case with me. So i cannot make a complaint, much less escalate it.

The address where hdfc bank continues to send me emails is [protected]@dbs.com

I've never ever given this address to them. They should tell me from where they got this address to harass me with mails pertaining to someone else and apologise.
Jan 9, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 09, 2017
HDFC Bank Customer Care's response Dear Customer,

Kindly forward the mail you received at [protected]@hdfcbank.com with reference ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
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    G
    gagandeep singh khajuria
    from Kupwara, Jammu and Kashmir
    Dec 9, 2017
    Resolved
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    Resolved

    Address: Jammu, Jammu and Kashmir, 180001
    Website: Www.Hdfcbank.com

    I have applied for used bike loan from hdfc bank. I am from jammu, jandk. I submitted all documents to concern executive, named naresh. I called them continously for their reply and after some days he told me that this bike is not a superbike so your loan for this used bike is rejected. After waisting so many days they rejected and i also paid advance to the owner of that bike which i was going to buy. That money stuck there, then i decided for a new bike but they again waisted around 15 days of mine and after that they again said, your case is rejected.in between again and again i called them and they never called me. I was so frustated because they gave daily a new reason for being delay... This is so much poor dealing from those executives that i never faced before. I am already a customer of hdfc bank, but this is my first time i get harressed so much. Now i am not getting my documents back which are in the bank. Every day he ask me for a new day to return. So thats all for this bad experience...
    Jan 22, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Dec 10, 2017
    HDFC Bank Customer Care's response     Dear Customer,

    I request you to share your Loan application number and contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

    -Manoj
    HDFC Bank Customer Assistance
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      B
      balakrishna Ambati
      from Bengaluru, Karnataka
      Dec 9, 2017
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      Address: 500032
      Website: HDFC pazapp

      I have deposited 5200 rs to payzapp account from my credit card and the money get deducted from credit card but not credited in payzapp wallet i have tried calling on payzapp customercare but the call is not getting connected.

      It's has been 3hours still i didn't get money in either of the banks. Can you please check and let me know the proper inputs.

      Date and time

      09/12/2017
      HDFC Bank customer support has been notified about the posted complaint.
      Dec 11, 2017
      Updated by balakrishna Ambati       It's has been 2 Days still i didn't get money in either of the banks. Can you please check and let me know the proper inputs.

      Date and Time

      09/12/2017
      Dec 15, 2017
      Updated by balakrishna Ambati       It's has been 6 Days still i didn't get money in either of the banks. Can you please check and let me know the proper inputs.

      Date and Time

      09/12/2017 13:20
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        Y
        Yugandhar Naidu
        Dec 9, 2017
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        Address: 517236
        Website: hdfc credit card

        Dear sir,

        I would like to bring kind your notice i am yugandhar naidu i have hdfc
        Credit card customer but i am regularly minimum due transferred 1st dec-17
        1515/- rs but the hdfc bankers auto pay received 4141/- rs with out permission in my savings account sir so please return my 4141/- rs payment purpose i am sir.

        This is for your kind information sir.
        HDFC Bank customer support has been notified about the posted complaint.
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          J
          javbmd
          from Bengaluru, Karnataka
          Dec 9, 2017
          Resolved
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          Resolved

          Address: Bangalore, Karnataka, 560054

          I have done a 10000 rs transaction from axis bank atm.. But the transaction failed.. But my money is debited from hdfc bank account... On the same day i have raised a complaint with hdfc executive regarding this... After seven days also i don't see my money in my account.. Here is my complaint number 1453818... No one from phone banking is responding to the calls... Please help
          Jan 23, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Dec 12, 2017
          HDFC Bank Customer Care's response           Dear Customer,

          We have already received your email vide ref id[protected]. Our team is investigating in the matter and will respond to you within 5 working days.

          -Manoj
          HDFC Bank Customer Assistance
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            G
            Gokul Kunnamkottu
            from Bengaluru, Karnataka
            Dec 9, 2017
            Resolved
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            Resolved

            Sir,

            Have applied for HDFC Fast tag though the portal on November 18th. I got customer id and wallet id after a week. But the tag is not received yet.

            Please find the below details,

            Customer Id[protected]
            Reference ID:HFR013700

            Already tried customer care number and other mobile numbers mentioned in the other posts. But didnt get connected.

            Could you please let me know when the card will be dispatched. If already dispatched, the courier tracking id.

            Thanks,
            Gokul
            Jan 13, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Dec 13, 2017
            HDFC Bank Customer Care's response             Dear Customer,

            Kindly email at hdfc.[protected]@sahaj.co.in or reach the Fastag Team directly at [protected] & [protected] for any assistance/clarification with regard to your Fastag application.

            -Manoj
            HDFC Bank Customer Assistance
            Dec 15, 2017
            Updated by Gokul Kunnamkottu             Hi Manoj,

            Mobile numbers are in protected mode. I have been trying to contact them for the past one week using the contacts you mentioned in the other replies. But mostly switched off or no answer. Email Id also didnt give any meaningful response.

            Thanks,
            Gokul
            View replies
            Dear Sir/Madam

            I am a HDFC Fastag customer. I had raised a complaint numerous times to HDFC regarding the wrong Toll charges debited from my FASTAG account. But till date my requests/complaints are not resolved. Each time I get a response telling "OUR BACK OFFICE WILL CONTACT YOU".

            My Complaint – “I was shocked to see that Rs.235/- was debited instead of Rs.40/- in Nelamagala toll plaza on the Bangalore - Mangalore Highway in one instance. Request to refund back the amount". Attached the snapshot for reference.

            And one more thing very important to be noted. Till date I have not received any rebate on the toll transactions even after almost 5 months.

            Regards
            DSouza
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              P
              Premchand K
              from Chennai, Tamil Nadu
              Dec 8, 2017
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              Its been almost 10 times I dropped a address change and email change form in Hdfc banks..Every time they are missing to update my email id. I don't know whether they have educated staff or illiterates. Can't you guys have common sense of pestering a client for simple reason like this. Are you people don't know the difference between I and L in your keyboard ###. I have attached my business card along with form asked to change my address and email I'd..u guys again missed to add my email I'd..idiot bankers my email I'd PREMCHAND [protected]@GMAIL.COM...How mANY TIMEs do I need to tell u guys to update correctly..it is UPDATED AS PREMCHAND [protected]@ GMAIL.COM. Ask ur CEO to recruit educated sincere employess not a D#### who don't know the difference between I and L..stupidity..I'm wasting my time to posting this add here..HDFC credit catd is useless and very worse I have never experienced.regards prem
              HDFC Bank customer support has been notified about the posted complaint.
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                F
                FIROZ SHAIK
                from Mumbai, Maharashtra
                Dec 8, 2017
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                Hello Team, Even after calling HDFC collections team my credit card ending 0803 is still not closed. Your collections team are very impatient that they disconnect the calls made by customers but when collecting they harassed me enough .Customer care is unable to help as its blocked by collections team. I still see this card as active.I want you to close my credit card as soon as possible and update me
                HDFC Bank customer support has been notified about the posted complaint.
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                  D
                  Duhanved
                  from Delhi, Delhi
                  Dec 8, 2017
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                  Address: 122051

                  I have borrow a personal loan A/C No. 42274557 from HDFC Bank of Rs. 414000.00 in Sep-16. After One Year I have received a call from HDFC Bank representative for top-up. Loan not top-up by bank, exiting loan pre-closed and a fresh loan senction A/C 51261618 of Rs. 4, 38, 000.00 with remaining tenure of 5 year (60 month). As per executive rate of interest and tenure as per your exiting loan (A/C No.[protected]. Only top-up amount will be in your account and same add on EMI. But a fresh loan provide me. I have raise a query to customer support executive, they say it's clerical mistake. I have many time mail to bank but not providing solution. interest amount different is Rs. 30911.95 Now bank hold my account as result other EMI is default.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dec 08, 2017
                  Updated by Duhanved                   Provide solution
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                    S
                    Swarnaindira
                    from Ongole, Andhra Pradesh
                    Dec 8, 2017
                    Resolved
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                    Resolved

                    Address: Hyderabad, Andhra Pradesh
                    Website: www.hdfcbank.com

                    Hi,
                    I'm using Hdfc salary A/c & also the credit card. Since I've no salary credits in the account, my A/C is in minus balance. The settlement manager Mr. Narender Gaddam from begumpet, hyderabad has called me for a settlement process. I was asked to submit 2 cheques for 2 instalments & 1 cash payment initially. When I said I've minus balance in salary A/c to pay the 2 cheque instalments. He has given me a commitment to hold the minus balance till I finish paying the settlement amount. After paying 1st instalment as cash He has not turn back to me nor he's taking my call on his mobile. He's not even available on the office landline.
                    The telecaller Sameera has crossed all the limits while on call.. such a rude & arrogant language. I seriously pitty the manager for not taking any action on my complaint about the issues.
                    Jan 19, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 10, 2017
                    HDFC Bank Customer Care's response                     Dear Customer,

                    We're sorry to hear that. Please share your Account No./Customer ID, Branch Details & The branch manager details with your registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                    Anay,
                    HDFC Customer Service Assistance.
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                      K
                      koushik72
                      from Delhi, Delhi
                      Dec 8, 2017
                      Resolved
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                      Resolved

                      Address: Khordha, Odisha, 751024

                      Hi,

                      I had lost my food plus card, i am a tcs associate, could you block the card and issue the new card. Also my old card has balance money in that account around 3k.

                      Could you please transfer the amount in the new card. I am waiting for you response.

                      The food card number is : [protected]

                      Please resolve this matter asap.

                      My email : koushik. [protected]@tcs.com
                      Jan 23, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 12, 2017
                      HDFC Bank Customer Care's response                       Dear Customer,

                      Please visit below link and contact our phone banking team in order to submit your request. Please choose option 3 for prepaid cards: https://www.hdfcbank.com/personal/find-your-nearest/find-phone-banking.

                      -Manoj
                      HDFC Bank Customer Assistance
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                        S
                        Sms7
                        from Mumbai, Maharashtra
                        Dec 8, 2017
                        Resolved
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                        Resolved

                        I have been following up with HDFC Credit cards across all their escalation departments in vain for the past 10 months for an incorrect charge on my account. I had confirmed with the bank via customer service that there were two transactions one declined and one successful on the very next day but after the statement was generated there were two transactions for the same amount. One was reversed after speaking with customer care only to be reversed in 4 months and hence have been applied with finance charges and other charges. The card is now blocked all the points accumulated taken off and I have been answering to calls and writing emails to have this sorted. But in vain.

                        Even the grievance readdressing process is nothing more than of the customer care level with pre programmed answers and dependency on other departments than a independent department looking into the issue raised.
                        Jan 19, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 10, 2017
                        HDFC Bank Customer Care's response                         Dear Customer,

                        I request you to share your Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                        -Manoj
                        HDFC Bank Customer Assistance
                        Dec 10, 2017
                        Updated by Sms7                         In vain
                        Dec 24, 2017
                        Updated by Sms7                         I have not received any response inspite of writing to you. Instead I keep getting reminders to send the dispute form which I have sent AGAIN today
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                          S
                          Shiju KT
                          from Thiruvananthapuram, Kerala
                          Dec 8, 2017
                          Resolved
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                          Resolved

                          Address: 560032

                          Hi.. I'm an hdfc customer for last 10 years with a savings account and i have a hdfc credit card with the same bank. I missed to make 2 months credit card payment and hence my money in savings bank account was put on hold.
                          I called up the bank customer care asking with whose permission they put my savings account on block status not allowing to access my own money

                          They replied sir kindly make the 2 months payment and we will release your account from hold status. Since i had no access to my own money with the bank i borrowed money from my friends and made the payment

                          Post making the payment both the bank and credit card team says we cannot release your account since your card is in permanent block status you have to make full outstanding balance payment.

                          I have been talking to customer care reps and even visited branch but nobody seems to help, they only say sir wait for collection teams call for a solution on this. I have raised a complaint with credit card team on this still no response and i'm standing nowhere with no money to access anything.

                          Is this what customer service and customer experience hdfc bank is talking about and feeling proud to be the top most bank in india.

                          My complaint id is -[protected]
                          Card number ending with - 2260
                          Customer id ending with - *3167
                          Jan 13, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 13, 2017
                          HDFC Bank Customer Care's response                           Dear Customer,

                          we have reviewed your comments expressed and confirm having responded to your email id on December 09, 2017. The reference number for this interaction is [protected]

                          -Manoj
                          HDFC Bank Customer Assistance
                          View replies
                          Similar issue.. Please guide
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                            R
                            Rajesh Math
                            from Bengaluru, Karnataka
                            Dec 8, 2017
                            Resolved
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                            Resolved

                            Address: Pune, Maharashtra, 411007
                            Website: Hdfcbank.com

                            Inspite of clear guideline that dec 31 is deadline for aadhar linking out of blue our account has inactivated i was informed that it is re kyc issue. Am not sure which country will allow that out of blue one fine day when all your credits are done you decide to deactivate. There is huge problem as vendor payments and salaries are to be paid and you suddenly close.
                            I am looking at ways in which the business can be done with banker who understands the issue.
                            They might be doing compliance on their own accord (Not rbi) but surely they have lost a customer.
                            Jan 12, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 11, 2017
                            HDFC Bank Customer Care's response                             Dear Customer,

                            At the outset, we regret the inconvenience caused to you. As per regulatory requirements, Banks are required to carry out periodic updation of KYC for all there customers. In line with the above, the Bank has been sending intimation at regular intervals requesting you to furnish the KYC details immediately. However, it was observed that your KYC details were not updated even after several reminders, hence the transactions in the account has been restricted. We request you to comply with the KYC guidelines by visiting your nearest branch along with valid ID and address proof and business documents to resume normal operations in your account. Please refer to the following URL for complete details of our Branches: Branch: http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch Assuring you our best services at all times.

                            -Bejoy
                            HDFC Bank Customer Assistance
                            Verified Support
                            Dec 12, 2017
                            HDFC Bank Customer Care's response                             Dear Customer,

                            We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                            -Anay
                            HDFC Bank Customer Assistance
                            View replies
                            Please check your records ALL KYC documents were submitted at Nov 10 ...ALSO SEE THE CONFIRMATION FROM HDFC representative on NOV 11 2017
                            Even if you have some concerns you can always intimate the client of Freezing ...
                            Also not a single SMS has come after Oct 25th till Dec 8th when account was made inactive
                            Let me be blunt you want to use the MONEY INTEREST FREE from gullible customers

                            Now recently our current account has been disabled on 8th Dec WITH NO INTIMATION
                            which has caused us immense hardships and pain as this credit balance which is primarily our working capital.
                            Further to this your Branch Manager, Relationship managers refuse to talk to us(not picking up calls)
                            I have call logs, email to support this. On 11th afternoon after being on hold the customer support for HDFC person for close to an hour told me that due to RE:KYC issue and ONLY CREDITS CAN HAPPEN and you cannot WITHDRAW.I told her that all KYC documents were submitted on Nov 10 and if there was an issue why did the bank wait till 8th Dec to freeze our account (as your bank waits for all money to credit)

                            We are not experts but all these we feel HDFC BANK uses fraudulent practices to keep the money(INTEREST FREE)

                            With our understanding this situation we need to be compensated on following :

                            For everyday of locked account we should be credited at the rate of Overdraft for entire current
                            account balance. Also We need to compensated for all our business liabilities that might occur
                            due this unplanned action from the HDFC bank's side. We as law abiding citizens are willing to furnish all
                            details that are required from your side as per RBI norms not as per HDFC request.
                            But we are NOT GOING TO ALLOW YOU TO USE OUR MONEY INTEREST FREE.

                            IF THE ABOVE CONDITION IS NOT ACCEPTABLE WE REQUEST YOU TO STOP THIS RE KYC and CLOSE OUR ACCOUNTSand GIVE US AN DEMAND DRAFT on NAME of F
                            IRM with immediate effect
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                              ziamia
                              from Thiruvananthapuram, Kerala
                              Dec 8, 2017
                              Resolved
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                              Resolved

                              Address: 695581

                              Hi,

                              I have a salary account with hdfc bank and the account number is [protected]

                              I have linked axis bank personal loan to my hdfc account to deduct amount via ecs. Unfortunately i have not maintained the balance for the few months in 2017.

                              So i have paid axis bank personal loan on november 29 2017, the actual amount inclusive of fine. But hdfc bank has deducted rs. 7608.55 (Attached).in all the above deductions, i not even received any intimation via call/email/sms from the bank before deductions.

                              Request you to consider my complaint and help me to get my money back and also to avoid further deductions in my account.

                              Thank you.
                              Nidhin joseph
                              Jan 12, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dec 08, 2017
                              Updated by ziamia                               hdfc bank has deducted rs. 8650.55 not 7608.55
                              Verified Support
                              Dec 12, 2017
                              HDFC Bank Customer Care's response                               Dear Customer,

                              We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number contact details, and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information

                              -Manoj
                              HDFC Bank Customer Assistance
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                                N
                                nitin namdeo
                                from Mumbai, Maharashtra
                                Dec 8, 2017
                                Resolved
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                                Resolved

                                Address: Mumbai City, Maharashtra, 400063
                                Website: hdfclife.com

                                I have been sold hdfc life policy no. 19531775 by fraud call. I have been interacted with (Ashish malhotra ([protected]) and his team member raman ([protected]). As per ashish he is hdfc employee and wanted to help me activate my old policy. As per him, this policy would be deactivated and the fund would be transferred to my old policy and would be activated.
                                When i enquired about this policy it is showing active and the agent name was mentioned sabir khan (The contact detail i have got from hdfc life toll-free 45032628/2222), i have never interacted.

                                It looks like a big gang is working in this kind of fraud and the beneficiary is the prime suspect.
                                I doubt whether all these activities are happening to sell the policy?
                                Need your help to recover my money and put the culprit behind the bar.

                                Nitin namdeo
                                Jan 13, 2018
                                Complaint marked as Resolved 
                                HDFC Life customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 11, 2017
                                HDFC Life Customer Care's response                                 Hi Nitin, please note that your concern is registered with us in our records. Further, the investigation would be carried on it and accordingly, you would be responded by us on the same ASAP.
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                                  K
                                  kaf.hbl
                                  from Bengaluru, Karnataka
                                  Dec 8, 2017
                                  Resolved
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                                  Resolved

                                  ​
                                  I have been charged for ​using ​
                                  Priority pass on my credit card, for domestic entry of rs ​1790.64, 1790.64&
                                  & 1790.10 dated ​06.10.2017 & 11.10.2017​ & igst as well on all these charges which comes to 966.86 rs.
                                  I was not aware of the charges for domestic entry as i had not received any intimation through mail or sms. Only after receiving the bill i got to know about the charges., we have been using only hdfc credit cards for all our family members and we are your preferred customer since years. We also have a corporate account with hdfc bank. I further request you to reverse the charges as i have been kept in the dark and have not been informed about the changes in priority pass charges for domestic use.
                                  Jan 8, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 08, 2017
                                  HDFC Bank Customer Care's response                                   Dear Customer,

                                  I request you to share your credit card number, issue details, charge details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                  -Manoj
                                  HDFC Bank Customer Assistance
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                                    P
                                    Pps*"'
                                    from Moga, Punjab
                                    Dec 8, 2017
                                    Resolved
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                                    Resolved

                                    Address: Chandigarh, Punjab

                                    Hi
                                    One of my friend took loan from u n she didn't pay installment n daily m receiving thousands of calls as i was in reference no. Today i received call from these two numbers [protected] and [protected] and that female used extremely rough language and abused me. Kindly take necessary actions against her and ask her to apologize me on [protected].. Otherwise i ll go at grievance redressal n consumer court as well

                                    Tnx
                                    Priyanka
                                    [protected]
                                    Jan 21, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dec 16, 2017
                                    Updated by Pps*"'                                     Hi

                                    I have no issues now.kindly close it as issue is resolved now.
                                    Dec 16, 2017
                                    Updated by Pps*"'                                     Hi

                                    I have no issues now.kindly close it as issue is resolved now.
                                    Dec 16, 2017
                                    Updated by Pps*"'                                     Hi

                                    I have no issues now.kindly close it as issue is resolved now.
                                    Verified Support
                                    Dec 19, 2017
                                    HDFC Bank Customer Care's response                                     Dear Customer,

                                    We understand that you have been contacted by our bank officer and all your concerns have been addressed accordingly. At the outset, we regret the inconvenience caused to you, if any, for the phone calls received at your end. We would like to state that since we were not able to establish contact with the customer, on the contact numbers / addresses provided by him at the time of availing loan with us, more specialized efforts were initiated by the Bank to trace his whereabouts, in order to have a discussion on captioned loan overdue. Hence calls were made to his references, in order to obtain his alternate contact number, for our records. We further confirm that the appropriate action has been taken against the caller. Further, we request you to provide us with the consent letter from the customer to remove your contact details from our records. We request you to get in touch with our Bank Officer - Manish Kashyap on (0) [protected], for any further clarification/assistance required in this regard. Assuring you of our best services at all times.

                                    -Manoj
                                    HDFC Bank Customer Assistance
                                    Verified Support
                                    Dec 19, 2017
                                    HDFC Bank Customer Care's response                                     Dear Customer,

                                    We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your contact number, Complete address of the loan applicant( if available), applicant name, Contact details and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information

                                    -Manoj
                                    HDFC Bank Customer Assistance
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                                      P
                                      Proloy_Das1984
                                      from Delhi, Delhi
                                      Dec 8, 2017
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                                      Address: New Delhi, Delhi, 110037

                                      Hello,

                                      My name is proloy das, holding the policy #:[protected]/1.

                                      I applied for a credit card from hdfc. Soon after, i received my card, i got a call from hdfc ergo stating that i will have to buy an insurance from hdfc ergo, otherwise my card will get cancelled. I was told that it was a mandatory purchase, or else, my credit card will become invalid within 3 months. So even if i did not want to purchase the insurance, i was compelled to purchase it.

                                      Also, the insurance agent said that i will get a call from some other 3rd party agency to verify if i want to purchase the insurance or not. I was specifically warned that if i do not say "yes", i will not get the insurance and my card will become invalid soon. So i did exactly as i was instructed. And i was informed that it will be a lifetime coverage.

                                      Now, today, all of a sudden, when i was speaking to my relationship manager from hdfc, i came to know that it was not mandatory for my card. This is ridiculous. So to sell your worthless insurance, the marketing executive bluffed me and made me purchase the insurance.

                                      So, i want immediate action on this. Please cancel this policy right away and reimburse me for whatever payment i have made so far, otherwise i will have to file a complaint against hdfc ergo.

                                      Thanks & regards,
                                      Proloy das
                                      HDFC ERGO General Insurance customer support has been notified about the posted complaint.
                                      View replies
                                      Sir mujhe Your Two Wheeler Policy[protected] has been renewed successfully Ka message mila but mujhe RENEWED RECEIPT aaj take nahi mila jab ki 05/12/2017 ko mere SBI account se balance cut chuka hai . mujhe receipt ki sakkth jarurat hai kyoki vaahen ki checking chal rahi hai
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                                        harish jangra
                                        from Gurgaon, Haryana
                                        Dec 8, 2017
                                        Resolved
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                                        Resolved

                                        Address: 110037
                                        Website: www.hdfcbank.in

                                        My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the month of march i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. After that i never logged in to my account through net banking and i do not have a debit card (Lost in 2 years back and i never requested for a new one). I logged into my account for some reason on september 2015 and i see that i have rs -5411 in my account. I request you to please take action against this bank.. Thay have no right what so ever to do whatever they want without informing the customer
                                        Please help me
                                        Harish kumar
                                        [protected]
                                        [protected]@gmail.com
                                        Jan 12, 2018
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 12, 2017
                                        HDFC Bank Customer Care's response                                         Dear Customer,

                                        We understand that you have also raised your concerns at HDFC Bank Support to vide Reference Number[protected] and they had addressed your concern through E-Mail dated December 11, 2017. Please feel free to write to us at: [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

                                        -Manoj
                                        HDFC Bank Customer Assistance
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