HDFC Bank Complaints & Reviews

I have applied for a fastag using hdfc's online portal. I have also paid rs. 300/- using my hdfc debit card. However, no receipt was generated. No one answers on the customer care number provided on the hdfc's portal for fastag. I have uploaded the application form along with all documents and the application reference number is hfr016436.
I have been a customer with hdfc bank for more than 10 years and the experience has been good. However, this is disappointing.
I hope this is resolved as soon as possible.

Jan 20, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Dec 13, 2017

Updated by Vinod Kumar@76 I received the following sms this evening from HDFC bank. This sms however is of no use as still there is no update regarding the issuance of the Fastag. No one has bothered to contact me regarding this.
Sms as received: Your FasTag A/c has been Successfully Recharged for Rs. 100 with value date 12/13/2017 6:24:04 PM. Our reference Number for the transaction is[protected] HDFC Bank Limited

Verified Support

Dec 14, 2017

HDFC Bank Customer Care's response Dear Customer,

Kindly email at hdfc.[protected]@sahaj.co.in or reach the Fastag Team directly at [protected] & [protected] for any assistance/clarification with regard to your Fastag application.

-Manoj
HDFC Bank Customer Assistance

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Address: Rangareddy, Andhra Pradesh, 500035

My account has been blocked. I have visited the hdfc bank (Rk puram, hyd) and they don't have proper information on how to do re-kyc for huf.
This made my entire day wast visiting the bank and still the issue is not solved. The staff is knowledge less.
I have updated the required documents online now. Please unblock my account asap as there are cheques given for payment and submission of this is creating a issue now from them.br...

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Address: Pune, Maharashtra, 411007

Website: hdfcbank.com

We have a current account with hdfc aundh, we are an export houses and get payments from overseas. We have observed that hdfc takes the twice the amount of time for international transfer and gives the worst rate in the time for conversion...
E. G a transfer initiated on nov 20th should have reached india by 25th but the money was transferred on 30th. A quick look at foreign exchange rates usd-inr is in the range 65. Xx to 63. Xx and we got the currency exchange rate on lower end. As the amount was large there is close 16000 inr difference.
Just see attached screenshots and the money was there on 20th but we were informed on 30th plus the exchange loss and to add salt to injury we are classified as high risk customer (Due to forex- actually the bank is making more money here)

+1 photos

Jan 13, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Dec 12, 2017

Updated by Rajesh Math Dear sir/madam
We have been with hdfc bank for last ten years (We have current account and savings accounts)
The list of issues with your service levels are many. Every other year there have been major issues with our accounts
E. G 2016 - there was a missing check 3.5l for a month...
2015 - we were not issued an checkbook for 12 months... And we had to pay state government
[protected] arbitrary disabling of accounts
[protected] : debits for some services which were directly debited from our account fraduently... (This is happening evey year)

Now recently our current account has been disabled on 8th dec with no intimation
Which has caused us immense hardships and pain as this credit balance which is primarily our working capital.
Further to this your branch manager, relationship managers refuse to talk to us (Not picking up calls)
I have call logs, email to support this. On 11th afternoon after being on hold the customer support for hdfc person for close to an hour told me that due to re:kyc issue and only credits can happen and you cannot withdraw. I told her that all kyc documents were submitted on nov 10 and if there was an issue why did the bank wait till 8th dec to freeze our account (As your bank waits for all money to credit)

We are not experts but all these we feel hdfc bank uses fraudulent practices to keep the money (Interest free)

With our understanding this situation we need to be compensated on following :

For everyday of locked account we should be credited at the rate of overdraft for entire current
Account balance. Also we need to compensated for all our business liabilities that might occur
Due this unplanned action from the hdfc bank's side. We as law abiding citizens are willing to furnish all
Details that are required from your side as per rbi norms not as per hdfc request.
But we are not going to allow you to use our money interest free.

If the above condition is not acceptable we request you to stop this re kyc and close our accounts
And give us an demand draft on name of m/s adroit it network consultants private limited with immediate effect

Thanks a lot
Warm regards
Rajesh
[protected]

Call logs
7th with rm mr abhay singh : no response and finally on 7th was told that it is server issue
8th and 9th : the branch manager did not pickup ms vaishali belamankar rm mr abhay singh
10th filed an online complaint with reference hbl[protected]
11th : call customer support case number : punc[protected]
11th : call to nodal officer @ mumbai 400013 tel :[protected] did not connect
11th 7:30 i have made an verbal intimation to local police that bank is behaving unprofessionally and not responding on providing information

Verified Support

Dec 13, 2017

HDFC Bank Customer Care's response Dear Customer,

We are working on your concerns vide ref no:[protected] and will get back to you within 4 working days.

-Manoj
HDFC Bank Customer assistance

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Address: 411033

This is in reference to the transaction made into my account without intimating me by hdfc bank.

An amount of rs 885.00 has been debited on 11th dec 2017 from my salary account, mentioning about 'depository charges depository charges dated 11 dec 2017 depository charges nov[protected] on demat account. I hve never used this account.

I am aghast to see this has happened second time inspite of me not using the demat servies and when the account was given to me it was told that it would be absolutely free. This is clear exploitation of customers.

Please help and give me an update onpawar. [protected]@gmail.com

Jan 12, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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K

kuldeep14oct

from New Delhi, Delhi

Dec 12, 2017

Hi,
I have requested address change request on 28 November 2017 to my nearby branch (Ramphal Chowk, New Delhi - 110077 ). Its already over 7-8 working days but still its not getting updated.

My registered phone number is [protected] under Kuldeep Mishra
Please provide me any update on this.

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V

VITTANALA VIJAYA KUMAR

from Hyderabad, Telangana

Dec 12, 2017

1) Payments by HDFC bank through credit card without acceptance. One Assistant company is raising payment from my credit card without my acceptance
2) USER ID AND PASSWORDS ARE NOT WORKING - MIGHT BE FORGOTTEN BOTH USER ID AND PASSWORD
3) Other problems are to be discussed with the HDFC official only

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S

Shalendra Chakravarty

from Bengaluru, Karnataka

Dec 12, 2017

Have to wait for 15-20 mins to talk to customer care for the unnecessary deduction. Tried alot to contact but no proper response received. Only once received a call from customer care which was disconnected due to personal reason then they never called again. Making suffer to thier customer. Soon will close the account.

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Address: Chennai, Tamil Nadu

Hi team,

Further to the communication sent out from my end i neither received the refund of excess payment of rs.100/- that been paid during closing my coc for rs.35100/-.

I was holding the credit payment since, i didn’t get any response.

Today lady from collection department spoke to me and my wife looking for the payment on my wife credit card.

She also told she would waive rs.400/- from total outstanding on credit card.

I confirmed her i will not make payment until i receive the excess payment of rs.100/-

During the conversation at one stage she told in threating tone that will be sending people from collection department to my residence for collecting the o/s amount and disconnected the call.

She called from the following number ramya - [protected]

Later she called to my land-line number and threatened my wife saying that you need to pay the o/s.

I would like make your team very clear nobody can raise payment by threating or sending gundas or rowdies to my place.

Mentally i am prepared to face any situation and would reach out to police, press and advocate if required if she continues to threaten. Since, my wife is already depressed things may end-up in worst situation if there is any loss of human life hope u understand.

She also told that we are planning to cheat the bank if that is so i wouldn’t have paid my coc and i hold top most regalia card with 5 lacs limit and recently paid rs.1, 42, 000/- in one shot.

I have already been in to this collection field more than two years and very much aware what would happen if customer is threatened and he go for legal assistance.

Kindly make her aware that it would fetch very bad result legally if she continues to involve in third rated collection activity.

Its my duty to keep you posted before i go for any legal assistance.

Regards,
K. Praveenkumar
[protected]

Jan 12, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2017

HDFC Bank Customer Care's response Dear Customer,

We note that you have sought clarification with regard to your credit card account. In this regard, we request you to provide the Last four digit of your credit card, registered mobile number, and e-mail id, to enable us to do the needful. You may write to us at [protected]@hdfcbank.com and we shall assist you.

-Manoj
HDFC Bank Customer Assistance

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U

udayaanbu1976

from Bengaluru, Karnataka

Dec 12, 2017

Sir my card statement not received for last 5 months so pls send statement for ever month to this mail id muk_cisf99rediffmail.com

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Address: Kottayam, Kerala, 686106

Website: netbanking.hdfcbank.com

In the account statement it clearly shows my closing balance is amount 700 and when i go to my account summary its showing 21.50. I dont know where did my money go. This is a very serious issue. I want my money back, refund it asap!!!. I've been using hdfc account since very long time and i'm not expecting this from your bank.
I'am a student and u cant get away with my money!!
Refund my money back.
Photos are attached with this.

+2 photos

Jan 17, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 15, 2017

HDFC Bank Customer Care's response Dear Customer,

We understand that our branch official Mr. Shan V Chacko has responded to you through email. Please check your email inbox and revert to him in case of any pending issue.

-Manoj
HDFC Bank Customer Assistance

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Address: 122001

I’m using hdfc card since 2012, till now not get a single offer to convert into emi.

Last month cc told to replace with new card than you will get, but still no option.

What is this policy can someone explain???
Why i use hdfc card than.

Every time i think its okay next month, cc told sir just wait for next month and now 8 years no emi options.

Can you better suggest how to close the card because now i believe its not usable to use hdfc card.

Jan 12, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Dec 12, 2017

Updated by subhran dont give me fake promise

Verified Support

Dec 12, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your card no., complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

Dec 14, 2017

Updated by subhran Oh great am happy to read response from HDFC Manager,
was bored since 8 year to hearing same like this time am getting written communication.
Can i clap on you valuable reply...

how much time your bank need to provide offer ...its already 8 years.

if you cant resolve dont become hero on public, send query here will resolve.

The worst reply from HDFC manager

Dec 14, 2017

Updated by subhran Worst bank @@@@@@@@@@@@@@

Why you saying EMI option will give ??????????

Why you saying fake ???????????

Dec 14, 2017

Updated by subhran TELL ME THE PROCEDURE TO CLOSE HDFC ACCOUNT

8 YEARS ENOUGH TO FOOL SOMEONE...

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R

raghukumarms

from Bengaluru, Karnataka

Dec 12, 2017

Hi,
Mysore Road Silver Spoon ATM center is not working from long time & whenever i see ATM is temporarily out of order, Please check make as working ASAP.

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U

Ujjala Alley Thapa

from Solapur, Maharashtra

Dec 12, 2017

Fund transfer for INR 10, 000.00 on 03-12-17 has got timed out at beneficiary bank end. (IMPS Ref no.[protected]. Still haven't received the money back neither the beneficiary has received the money. Pathetic experience.

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Address: 411061

I contacted redbus regarding the failed transaction number[protected].
They checked the transaction history and informed that the money that is deducted from my account has not reached redbus.
You are requested to check
Details of transaction

Date – 29/11/17

Narration - upi[protected][protected]@axisbank[protected]-[protected]

Reference number - [protected]

Value date - 29/11/17

Withdrawal amount – rs. 3017

Jan 13, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 13, 2017

HDFC Bank Customer Care's response Dear Customer,

Please share us the confirmation email received from the Merchant at our email ID - [protected]@hdfcbank.com along with your account and transaction details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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A

alokjustdoit

from Mumbai, Maharashtra

Dec 12, 2017

Hi,

I have requested for jumbo loan from my HDFC credit card and they suppose to deliver my DD. but i am unable to get my DD yet

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Address: Bangalore, Karnataka

I would like to bring kind your notice i am denzil i have hdfc
Debit card when they are given during account opening but that card only working on atms but it's not working any store edc machines, i have to keep on visiting atms and ur atm charges also high and u guys are given me defective card i called many times hdfc call centre they are least bother about customer problems and one guy druv told me u have to pay 200 and gst also he suggested that to visit bank and i visited chamarajpet branch they are demanding 750 rs and gst this is really reticules kindly help and provide me a debit card so i can save ur high atm charges

Jan 16, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 14, 2017

HDFC Bank Customer Care's response Dear Customer,

Your email has been received vide ref id[protected]. We will take up the matter with concerned team and respond to you in 5 working days.

-Manoj
HDFC Bank Customer Assistance

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Address: Chennai, Tamil Nadu

Am investing in hdfc mutual fund for the past two years. And from last march (I. E) 10/03/2017 they are detecting an amount of rs 500 towards ach d - tp ecs make. I am not aware of the reason for the detection. And this is happening on 10th of every month. Will attach my e - statement along with this for your reference.

Cust id :47271591
Account details: [protected]

Can you please stop the payment towards this. And also is it possible for the refund of the amount which is detected.

Please reach me out at [protected]

+1 photos

Jan 14, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 14, 2017

HDFC Bank Customer Care's response Dear Customer,

Kindly mail us at [protected]@hdfcbank.com from your registered email id along with the exact issue details, and details of deduction from your account for further assistance. Plz mention reference Id TTU[protected] in the subject line.

-Manoj
HDFC Bank Customer Assistance

Dec 21, 2017

Updated by Vignesh120790 I have dropped mail to Talkouts with the specified reference id TTU[protected] last week.. But i didnt get any reply for my email. Can you please have a look and proceed it soon.

Dec 27, 2017

Updated by Vignesh120790 Still i didnt get any reply from your end regarding the complaint which i have registered a week before. Please look into it and do the needful.

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Address: 201001

Today i have got the strange and never expected behaviour from hdfc staff at lohiya nagar ghaziabad branch...
Today i went to lohiya nagar branch for current account and i asked a person by the name of ankush sitting at personal banking desk for current account open..."he asked where you open the account i said at ghaziabad address then he replied so rudely and said"account nahi open hoga"i said why then again he said with raised voice"nahi open hoga bola na ek baar... Again asked why... Then he said "exact address batana tha"... I said ok batata hu... He said nahi bola na do not waste my time...

I have never expected such behavior... I have decided to stop using hdfc bank and going to close my account n credit cards...

Highly disappointed...

Two bad experiences with hdfc... Guys please be careful

Jan 15, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 14, 2017

HDFC Bank Customer Care's response Dear Customer,

We have taken up the matter with concerned team and will respond to you though email vide ref id[protected] in 5 working days.

-Manoj
HDFC Bank Customer Assistance

Verified Support

Dec 14, 2017

HDFC Bank Customer Care's response Dear Customer,

We regret the fact that you have had cause for complaint and we apologise for the inconvenience caused to you. We understand that our Branch Manager Mr. Mohit Sinha has contacted you to address your concerns. Our Branch Official Ms. Megha Aggarwal has also emailed you on December 13, 2017. We further understand that you will be visiting our branch and meeting the Branch Manager with regard to your concerns. Please feel free to speak to Mr. Mohit Sinha on [protected].

-Manoj
HDFC Bank Customer Assistance

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Address: Bhilwara, Rajasthan

Website: Hdfc.com

Please send me personal loan statement, current interest rate and emi detail ect. Detail of current interest and dues. Tell about pre deposite amount. I want revise the loan to minimum cuurent intetest rate and want to know about remaining part of personal loan. Statement should be provided monthly. Tell also about interest rte of personal loan for governement employee.

Jan 15, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Dec 11, 2017

Updated by Lokesh kumar Dakhera https://goo.gl/yvUayftohttps://goo.gl/yvUayfto
HDFC Bank — personal loan detail

1 Review
Lo Lokesh kumar Dakhera on Dec 11, 2017
Mark as Resolved
Account/Customer ID: 40135002
Registered Contact Details/Email ID: [protected]

Please send me personal loan statement, Current interest rate and emi detail ect.detail of current interest and dues .tell about pre deposite amount.I want revise the loan to minimum cuurent intetest rate and want to know about remaining part of personal loan.statement should be provided monthly.tell also about interest rte of personal loan for governement e

Verified Support

Dec 15, 2017

HDFC Bank Customer Care's response Dear Customer,

We note that you do not have an email ID that is updated in our records. We are therefore unable to process your request basis your post on Social Media. Kindly visit our nearest retail loan service center and submit a request for statements required by you. Kindly visit the following URL to access information for the complete address details of our Retail Loan Service Center. URL: http://www.hdfcbank.com/personal/find-your-nearest/find-your-nearest-rlsc

Anay,
HDFC Customer Service Assistance.

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Address: Haridwar, Uttarakhand, 249403

Dear sir,
Last 55 days are trying to hdfc banking customer care team regarding refund amount blocking and i submitted all documents.
I have booked irctc ticket at 20 th july 2017 (Amount is 1860rs) then cancelled october 20 th 2017 (Refund amount 1610rs). From irctc team mail me all things refund i'd, bank refund i'd, settlement i'd, and transaction i'd but hdfc customer care executive's replied open lie and not responding so please help to release my blocking amount

Jan 14, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account, date/amount of transaction and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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Good evening
I really feel bad for asking that hdfc bank is really bad service provider at all, i was taken two wheeler loan from hdfc bank my loan number is 42913088, due to some reasons i was not paid the loan emi and your bank holdup my hdfc account num is'[protected] ' i was paid my all emi's and your assistant mr vipin singla asked me he will be release my account within 2 working days but there was no resolvation of my queries now today 11/12/2017 my salary credited 10765 amount and 280 rupees was past closing balance and your bank deduct all the payment of rupees 11000 rupees from my account now i will lodge a complaint against in consumer court because u harrase me alote. I'm salaried person now how can i survive if you deduct the payment like this after i was cleared the balance

Jan 27, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 13, 2017

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your concerns and have taken it up with the concerned team vide email Interaction ID:[protected]. We will reply to you within 5 working days. We request your patience in the interim.

-Bejoy
HDFC Bank Customer Assistance

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My salary account is freezed due to non payment of credit card. I have been in touch with various hdfc executives regarding credit card and daily a new executive calls me and asks for payment. I have spoke to narsing who promised for a settlement but never sent any approval letter. I'm
Still awaiting for the letter so that i can make payment. Head office is unaware of this and jehad freezed my salary account.

Im in need of my money as i'm financially poor and my daily expenses and emi are all pending. Kindly help me in unfreezing the account as i'm helpless

Madhavi

Jan 13, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2017

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed and you may look forward to receiving a response to your e-mail id within 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

-Anay
HDFC Bank Customer Assistance

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S

Shiligam4974

from Visakhapatnam, Andhra Pradesh

Dec 11, 2017

One assist cancellation policy

salary account freezed - Comment #2944382 - Image #0

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OneAssist Consumer Solutions Customer Care's response, Dec 18, 2017

Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2673026 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [email protected] or 1800-123-3330.

Regards

Sagar

(Team OneAssist)

D

Dhivyaas

from Bengaluru, Karnataka

Dec 11, 2017

I have lost my food card from hdfc. I have reapplied for a new card but my old card balance was not returned.

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S

suresh kumar gurjar

from Jodhpur, Rajasthan

Dec 11, 2017

Hello sir/Mam
My name is suresh Gurjar and I applied for a credit card application no is [protected]N4.
When courier come to my address not received credit card some reason
Courier no.[protected]
Plz resend my courier again on my address
Shri Ram ki Nangal, via Sitapura RIICO, Tonk Road, Jaipur, Rajasthan 302022
Regards
Suresh Gurjar

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Address: Faridabad, Haryana

2 unauthorised transactions are made on 11 dec 2017 from my debit card which are shown on my statement.
My debit card is with me and transactions show that they were made in lucknow.
I have already called up customer care which was reachable after good half hour.
I have blocked my netbanking and debit card. The customer care executive told to file a fir and a long long process.
I have tweeted to hdfc bank.
Please fast forward all this. This is serious. Resolve the issue.

Jan 20, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account no., date/amount of transaction and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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Address: 600016

Website: hdfcbank

It's been more than 2 months and i haven't received my fastag. This is the biggest scam feeling i have got from hdfc bank. My application no. Hfr002780, please respond. There is not a single way to contact you regarding this. You have left your customer nowhere to go. Excellent customer support (Sarcastic) and i have been refering you for your services. Worst ever.

Jan 24, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2017

HDFC Bank Customer Care's response Dear Customer,

We like to confirm that tag has successfully delivered on 14th October 2017 Request you confirm us the receipt of the same Please feel free to write to us at: [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

-Bejoy
HDFC Bank Customer Assistance

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O

ojha786

from Lucknow, Uttar Pradesh

Dec 11, 2017

I HAVE GOT TWO WHEELER LOAN FOR MY Hero Honda Splendor + . REG.NO. UP-32-BC-5753 IN JUne 2004, THROUGH CENTURION BANK Ltd, Lucknow BRANCH. I completed the Loan.
kindly send NOC.

Jagdish Prasad Ojha
SS-II-735, Sector D1,
LDA Colony, Kanpur Road,
Lucknow

fastag - no follow up no tag - Comment #2944445 - Image #0

fastag - no follow up no tag - Comment #2944445 - Image #1

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K

Karan Lekhi

from Mumbai, Maharashtra

Dec 11, 2017

Fastag is not issued beside procedure and advance payment done more than a month ago.

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G

gmona39

from Jaipur, Rajasthan

Dec 11, 2017

Inst-alert chg inc gst jul-sep2017 charging for instant alert for the account. When opening the account they mentioned that this service was free and now they are charging

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Address: Jorhat, Assam, 785004

Website: [email protected]

I have taken a car loan fm yr bank and i working in army bcse of 7 pay commission hike my salary had lots of recoveries going on and i have not pay 3 emi i already told the collectors to wait for january my salary will clear but they harassing me for making payments this is not good for a customer like me to face bad programming on hdfc... It's shame on hdfc

Jan 13, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your loan account no., complete issue and contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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M

[email protected]

from Mumbai, Maharashtra

Feb 18, 2018

Respect sir /madam. I took a car loan from hdfc bank in 2013, since then all the emi was paid on time till date, and therefore in between I also paid the due emi by visiting the branch, and now due to some unavoidable circumstances coundn’t pay the last 3pending emi’s including penalties, and I am trying my best to clear the loan, as soon as possible by lending money from colleague or friends. I am also trying to request the officer, why I am nt been able pay the emi, even after giving reason, he was saying that he will issue a non bail able warrant and recovery order for my car, and he was talking rough tone like a local goon, Is this is a way hdfc provide service to customer, so it’s better not to take any loan from hdfc and I am going to reveal this in news and news paper. Expecting favourable response from Your end .its a special request

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I have applied for fastag on 24/11/2017. I didn't receive any thing after that from hdfcfast tag program. They deducted 300 from my account and tollfree no not working. I am hdfc bank customer. This is not good behavior for the reputed bank. I visited the bank and know ones about this program.

My application id hfr013223

My customer id for tag:[protected]. I got message as issued successfully. But i have not received rfid tag.

Jan 19, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 14, 2017

HDFC Bank Customer Care's response Dear Customer,

We like to confirm that tag has got dispatched & the you will receive it with in 3 working days.

-Manoj
HDFC Bank Customer Assistance

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Address: 560067

Website: www.hdfcbank.com/htdocs/common/fastag/faq.html

I applied online for fastag through hdfc fastag program. I made payment of 500 inr (200 for security amount & 300 as the top up amount). The reference number of the application is hfr016153. I had received e email with the reference number. Since then i have been trying to contact on the toll free number but no one picks up. There are no updates regarding my application/money whatsoever. Let me know why my application is not processed, atleast i'll try another service provider.

Jan 12, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Dec 11, 2017

Updated by rohitmallur atleast let me notify the status of my application. and suggest another customer care number. Taking money and not notifiying is not good at your part.

Verified Support

Dec 11, 2017

HDFC Bank Customer Care's response Dear Customer,

Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance.

-Manoj
HDFC Bank Customer Assistance

Dec 13, 2017

Updated by rohitmallur Hello Manoj,

I have mailed to the mentioned mail id and till date I dont have any update on the fastag RFID tag. When it will be reaching me or the status of the application

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