HDFC Bank Complaints & Reviews

Dear sir
I had taken a hdfc life insurance policy no. 15555448 and my client id is 59733123 and plan description is hdfcsl classic assure.
And paid first installment by chq. No. 44642 dated 31/10/2012.
For the payment of second installment i had given chq. For amt of rs. 12500 to mr. Varun in the presence of mr. Aashish mathur of hdfc bank, kutchery road, ajmer. (Rajasthan) during the grace period may 2013. But they have not submitted in time for whatsoever, my second installment not paid by him. I got information he losted my cheque given him to pay. Then i had given another cheque of same amount. Again due to some panelty issue he hasn’t submitted that cheque also.
I requested so many times in the presence of mr ashish he said you don’t worry sir.
After that all the installments have been pending. Due to negligence of your employees (Mr. Varun), why customer will suffer.
At last when i said to refund my previous (First installment) amount they said you don't worry, we are trying to refund. After that about this much time they are doing nothing.
After that i requested to personnel bankers mr ashish mathur to do something, and to mr. Pratik tandon (Ex emp.) and at present mr. Vishnu sharma and branch manager also. They said if you pay remaining instalments now then policy can be continue.
I was also agreed but still they have not given any notice/information to pay.
Sir i don't want to continue this insurance policy now, pl refund my previous.

Sir i had sent above complaint to hdfc life.
Please do the needful
Thanks

I draw your kind attention that myself sri. Samit banerjee, resident of asansol, west bengal having a "hdfc children's double benefit plan" (Bearing no. 11340110 with client id no.[protected] with your esteemed company. Sir, i was deposited a sum of rs. 1765/- by cash for four quarter of[protected]. But unfortunately i was seriously ill
During november 2008 onward. Therefore i cant be able to continue the plan after 2008 as financially myself become very week due to huge expenses occurred during my hospitalization.

My humble request to you that please refund my principal amount lying with you and oblige. If possible please arrange to pay some interest as my money was lying in your
Company for last ten years long.

Please find enclosed two nos. Receipt for two quarters duly receipted by your branch for your further action please. Arrange to return my deposited money immediately as the trust of common people like me upon hdfc is never ends.

Dear friends,

I got a call from call center from landline number saying that they are calling from hdfc loan department and offered 0% loan for 10 years against policy bonds has to be purchased from future generali company's pearl guarantee. They given me their mobile no. [protected] to send my documents through whatsapp for approval. Very next day they said loan of rs, 3, 00, 000/- has been approved and sent me a link for online payment to future generali. When i told them it is a general online policy purchase link there is nothing has been mentioned about loan. When i contacte them again they connected me to their senior mr. Siddarth gupta mobile no: [protected] and assured tht after policy purchase he will send everything in details by hard copy and hdfc agreement documents. I told him to send a mail by mentioned details of your verbal assurance as loan conformation and further processing to purchase policy. He denied that he is not authorized to send mail. I wonder how he can assured a guarantee of loan even he is not authorized to send conformation mail?
I am requesting all of you don;t fall to the trap laid by these fraudulent agency who get omission money after selling company product.

Anil kumar m k

I have applied for hdfc fastag on 28th nov 2017. I hv received a message saying my fastag is activated and till now i haven't received the fastag tag.
Tried contacting the hdfc customer care and no response from them after continuously calling [protected].

I hv also tried road side assistant no. For information but that foolish people also not have any information such rascals. And also shared with me wrong no.

I have paid them 300 rupees and i'm not sure whether i'll be getting the fastag.

My application reference no. Is hfr013712.

Hi

My name is himanshi khanna.
I had a salary account in your bank. And it is to inform you that your representative opened a deemat account along with it without letting me know.
I had multiple calls with your representatives to close the account but have not found any solution for it.
In fact, the bank is keep deducting money from my account.

Also i requested your representatives to close my salary account as well as but they have still not responded me back.
Even money is continuously getting deducted from my account regularly.

Please close my all the accounts from your bank as i don't want to continue further.

Thanks
Himanshi

I had a very worst experience with my hdfc credit card since the month of april and tried calling n number of customer care analyst and shared n number of emails with hdfc but none of them provided solution for my issue and now i ended up with unneccessary charge of 11580 for my blocked credit card.

I m totaly frustrated with the service and i donot want to continue the service with hdfc.

Please call and provide solution for the same.

I am retired staff of bpcl senior citizen based at bhopal. I don, t wanted to open demate a/c but staff insisted & opened my a/c. I didn't made any transaction as i am not interested. Last 2 years i am trying to close the a/c visited several times filled closer form several times last 20.10.2017 each occassion staff promise to close with in a week time but in never happened

I request authorities to close my account failing this i have no choice but to take lagal action against hdfc management.

S. K. Shrivastav
D-240 ayodhya nagar
Bhopal 462041
Mob [protected]
[protected]@yahoo.co.in

My name is seshagiri rao a, i took the personnel loan of 1.5 lac from hdfc bank through sales person named shri. Sai lekha from ranigunj branch of secunderabad. From last 1 month she called me to offer the loan, i had a requirement hence i was approached her to take the loan of 1.5 lac. She was told me that rate of interest is 13.55%, 72 hrs disbursal time, no processing fee &no doccumentation charge and only gst will apply. But, after taking the loan rate of interest is gone to 14.25%, processing fee is 3000.00, gst is 824.00, time taken for final disbursal is 11 days. I was given complaint to her sales manager raju but no use of it. Now i request the hdfc bank officials please go through my complaint and take action against the person who is given false information to the customers before taking the loan.

Res sir,

My self rajendra shukla. My account no is [protected] which is nro account and salary being regularly deposited in your bank hdfc, roshan plaza near mahesh building rani bazar bikaner rajasthan.

I regret to inform you that in spite of repeated request for regularly crediting my salary, you are not crediting the salary as soon as depositing it from my employer. Every time i have to call you and remind you for crediting it to my account and thereafter only you are crediting it to my account. Now my employer has depositing my salary on every month
8th or 9th date and the same has been already credited to other employees who are having other bank account. The other employees who are having other bank account getting salary credited in respective account regularly whereas hdfc is badly failed to do it for their esteemed customers.

You are requested to please arrange to credit the salary without any follow-up regularly

Thanks & regards
Rajendra shukla

HDFC Bank charged me Rs 1421 for late payment charges before that they are not communicate to me. Also customer care service not respond well. Also from last six month I was not used or transaction on credit card but they not charged me for late payment.
Also I am tried to contact to HDFC Branch but no one is known about how to resolve the issue and where to I go.

Dear Sir/Madam,

Thanks for the information.
Your inability clearly shows the gambling that you have played with the debit of reward points from my card. I think more than 1000 reward points have been debited from the total reward points credited, without any reason, since card inception till today. And this is only the reason you are showing your inability to email me the system generated soft copy of My Credit Card to me.

In addition to this, I do not need credit card statements since inception. Please do not send them through courier as I do not want HDFC Bank to pay the cost o[censored]nworthy things. I already have the printout of all credit card statements since inception. I only need is the reward points statements of credit and debit since inception.

I, being the holder of the card, want to have the system generated soft copy of the reward points details in the format as provided by me in the last email. If you can not provide from the card inception, then do send me at-least as much as you can or since last 1-2 years of reward points credit and debit statements.

I hope you can understand the cause for this requirement and will provide as much possible reward points statements(credit/debit) at the earliest.

Thanks & Regards,
Simar Preet Singh
+91-[protected]

On[protected]:44, Senior Management wrote:
Dear Mr.Singh,

This is in continuation to our interim response dated December 04, 2017 regarding your HDFC Bank credit card account.

You may recall that we had provided a detailed clarification vide our earlier response with regard to reward points earned on your card account. We regret our inability to provide the bifurcation of reward points for your card account since card inception. To avoid any inconvenience to you, we have despatched the copy of card statements since inception to your mailing address as per our records through Firstflight courier vide airway bill number C991Q0742380. You may look forward to receive the same shortly.

Please feel free to write to us at: priorityredressal.[protected]@hdfcbank.com for further assistance / clarifications that you may require in this regard.

In line with our focus and commitment to Customer Service, we trust that this Grievance Redressal Cell has addressed your grievance in a fair and equitable manner and the issue has been resolved to your satisfaction. If you are not satisfied with the resolution, you may write to our Principal Nodal Officer Mr. Appala Pranesh Rao at HDFC Bank Ltd.5th Floor, Tower B, Peninsula Business Park, Ganpatrao Kadam Marg, Lower Parel West, Mumbai 400013 or E-mail at : [protected]@hdfcbank.com or Fax at[protected]. Alternately you can call at Tel:[protected].

Kindly note the query reference number for this correspondence is [protected].

Assuring you of our best services at all times.

Regards,

Neville A
Manager – Correspondence

Safety Tips for Secure Card Transactions

Ensure your card transaction is always done in your presence
Do not share your Bank account or card details with anyone over phone, Email or SMS
Do not share your card PIN with anyone. Always enter the PIN yourself.
Do not hand-over your Card/ATM PIN to any person claiming to be associated with the Bank
http://www.hdfcbank.com/aboutus/security/security_tips.htm


________________________________________________________________________________...⇄
Disclaimer:
"The information contained herein (including any accompanying documents) is confidential and is intended solely for the addressee(s). If you have erroneously received this message, please immediately delete it and notify the sender. Also, if you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this message or any accompanying document is strictly prohibited and is unlawful. The organization is not responsible for any damage caused by a virus or alteration of the e-mail by a third party or otherwise.
Regd. Office : HDFC Bank Ltd., HDFC Bank House, Senapati Bapat Marg, Lower Parel (W), Mumbai - 400 013. "

I have received one bill of my credit card. One was on june or july 2017. When around 1500 amount has been deducted from my credit card balance and i had to pay for it and got to know it was not a transaction. Reported this long time back. They raised a complaint but it was never resolved. Agn i have spoken with one of their phonebanker and he told me it was due to my non verified card. She connected the phone and completed the verification and as per her no money will be deducted from account but still it got deducted from my account. Which is 1899 /- on my november 2017 bill. I want to raise a complaint against this type unwanted transaction of hdfc bank. Please return my money back.

As my credit card is showing the 3000 less in the account as compare to massage sent from the bank two days ago. My online statement shows no deduction of Rs.3000 from the credit card account so for this deduction i didn't get any update from the bank. I contact customer care on[protected] from my registered mobile but they wasn't pick the phone from more than 20 min and every call was chargeable also. Also mailed them but no response from then with in two days or till now as mail was sent on 8th of December.

I have hdfc credit card ending number 4651 on the name of kumari seena devi.

I made calls to many times to customer care but did not get any satisfactory response.
I am facing financial issue last 4 months.

I need settle this card immediately.
Have hdfc credit card, am not pay the amount, settle the payment, but not pay, some financial problems, then pay amount

I have applied credit card on 23/nov/2017 with all my docoments. Its being 20 days but i have not received the card, in online its showing in progress, i called through whom i have applied the card, they have given one manager from hdfc bank, i called them also but none of them has responded. Now they are not picking my call as well. I'm just fed up with the service, kindly help me to get my card or cancel the card.
Name-alok
Mail-alok. [protected]@gmail.com
Mbl-[protected]

To
The manager
Hdfc bank
D1, shop centre 2, vasant vihar,
New delhi, delhi 110057
Dear sir/ ma’am
Sub: unauthorized conversion of the account from salary to savings

With due respect i would like to inform you that i have being using hdfc account as my salary account but i left the organization and i thought i would carry forward the same account in the next organization as my salary account but unfortunately hdfc converted my salary account in savings without my knowledge and permission. You should have informed me about the same and on the top you have charged me 4, 287.65. I don’t know for what. It was a salary account where i don’t have to maintain it. I could keep it as zero balance. I am ready to use this account as my salary or savings account but i want this charges to be waived off as soon as possible since it was without my knowledge and permission i am accepting this as a gesture of good will. Thanking you

Account number - [protected]
Email - juliusdmelloo. [protected]@gmail.com
Contact - [protected]

Regards

Julius d’mello

I did a transaction on (09/12/17) the transaction was failed but amount got debited from my account. I have made a complaint and my docket number is hbl[protected] there is no response from them.
The transaction details are as follows,
Date of transaction: 09/12/17 (Saturday)
Amount: rs.899
Cheque ref no: 313754
I contacted the merchant they have confirmed that they have not received the payment, i have attached an image of the mail please resolve this issue at the earliest

Hello,

I am 8+ years old customer of hdfc bank. My account no. Is [protected], i also have credit card with hdfc bank but in last few months i am watching that hdfc bank keep deducting some charges called amb charges.in starting of a/c the hdfc person told me that it is zero balance a/c but then why hdfc bank charging me again and again?

As per my knowledge reserve bank of india has not issued any guidelines...

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 8680 without my concern on date:07/12/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Oneassist relationship number :
Name :- mohammed arif jaffer
Mobile no. :- [protected]
Credit card number ending :- 8680

My emi date is 4th of every month for rs. 3641/-, in the month of sept. 17 emi was not deduct. Than i have paid online emi on 11th sept.17, than 13th sept 17 bank deduct emi. So two time emi paid to bank. I have call to bank executive please adjust same. But he told that one emi will get refund. On 19th sept. 17 i have received rs. 2992/-. So why deduct my rs. 649/-.in oct 17 emi deduct bank on 4th oct. Than nov 17 last emi was not yet deduct bank. Than executive call to due to last emi payable to bank. I have told to why deduct rs. 649/- in the month of sept.17. He told insufficient balance in your acc. I have told already all month more than rs. 20000/- available in my account in full month. He asked share sept 17 to nov 17 bank statement and asked if available balance than i have refund your amount. I have already 3 time bank statement to miss. Sangeet singh (Sangeeta. [protected]@hdbfh.com) and miss. Bhavana shetty (Bhavana. [protected]@hdbfh.com), but till date not any reply receive from bank. Hdfc bank executive continually harass to me, my friends, wife and my office colleague. I have inform to bank executive i agree to pay emi after refund my deduct amount rs. 649/- or i will adjust this in last emi and pay to bank. But he was not agreed. Please look in to matter on priority basic. And refund my deducted amount at earliest.