HDFC Bank Complaints & Reviews

I applied online for fastag through hdfc fastag program. I made payment of 500 inr (200 for security amount & 300 as the top up amount). The reference number of the application is hfr016153. I had received e email with the reference number. Since then i have been trying to contact on the toll free number but no one picks up. There are no updates regarding my application/money whatsoever. Let me know why my application is not processed, atleast i'll try another service provider.

My policy is closed & dd has reached wrong address. I enquired almost 4branches by stepping in. They all asked my & my husband's documents. I submitted it in all 3 places. But i don't get reply for any of them. I also received a sms to wassup all those documents. But till now no money credited in my account. Kindly verify n reply me.
Hdfc customers call me often & giving different options to avail it. Its really very poor data base you maintain for this huge insurance.
I need my money back at the earliest.

My name is b. Prem kumar yadav and i recently got a new credit card in hdfc bank. After few days ₹900 debit as (Hegic-crdt shld & fl cvr) in my credit card account statement.
I am not interested in that type of policy or coverage.
How can i clear this type of debits. Also i request them not to do in future transaction. So please remove this unwanted description in my credit card account statement and make immediate refund as quick as possible.

Credit card no - 3608 xxxxxx 0529

Hi,
My name is vibhu vishnoi. I joined a company in the year 2013 and that company opened my salary account in hdfc bank but didn't gave any basic terms and conditions of salary account. I left that job after few month due to shifting to other state. I am not using that a/c from 2 year. And now i. E. After 2 year it is showing negative balance of more than 3, 000. I am totally shocked and worrying about the same.
Can you please suggest me any way that what should i do. My account no is: [protected] and want to continue this a/c as a salary but want to wave - off for the same. Please contact me asap.

Contact no: [protected]
Thanks in advance

Hi pradeep,

This is regarding my home loan application no.[protected]. Till today morning i haven't received any response on my application from your executives but occasionally i called customer care rhis morning and came to know my loan file got cancelled on 6th dec with out any reason (Customer care dont have reason and unable to reach prirya t. K). I really frustrated with the irresponsible behaviour of your credit officer and executive (Velu) on their poor communication capabilities. Since the customer didnt received any email or notification in this regards, i am really not sure what system hdfc follows to process loan application. Finally after 2 months o[censored]n-professional way of handling, my file got cancelled.

I am holding classic account with hdfc for last 14 years, its becoming a real questions on the bank's loyality system now. I never come across such situations in the past, but this really shows lack of resource management and zero tracking system in place. This needs to be taken care by hdfc management at the earliest otherwise bank will loose the reputation very soon. Being a banker, i am very shame of such irresponsible behaviour by the hdfc associates.

Respected madam/sir
This is avinash kumar pandey. Here is my policy no.17316853 and the date of issue on 7 january 2015 actually my policy have 5 years login period. But unfortunately i have only 0/- balance in my account. Which i can't takeout. As you know.
Therefore i can't manage with this money. I truly need the money. I would like to request you to kindly understand my situation and allow me to withdraw my policy. Do you needfully.
Regards
Avinash kumar pandey

Hdfc bank credit card people are disgusting. They do never respond to the customers queries. I called them hell lot of times for e statement. I am not even aware what are they charging me for.

They dont send the statments physically or by email. Inspite of me telling them to send the statements they have not send me any till now. They are charging me for things i am not even aware.

I have made this request for more than times

. I dont want to continue with hdfc credit card and will recommend everyone never to take hdfc credit card. They are big cheaters and liars.

The noc issued to me on closure of loan is wrong. The details mentioned in this noc regarding loan agreement and vehicle regn number do not match with mine.

The noc has been issued in my name but it is in r/o of loan agreement no. 30076213 for activa two wheeler regn no. Dl6s as1220 which is regd with tpt authority in the name of ravi kataria.

Whereas my loan agreement number is 30168046 for activa two wheeler with regn no. Dl6s as1249.

In view of the above, you are requested to please cancel the wrong noc already issued to me and issue afresh correct noc at the earliest and enable me to submit same with tpt authority for further necessary action.

Thanks,
With sincere regards,
Ramesh kumar

Hi,

For last few months, i've been receiving mails from hdfc bank pertaining to some other customer. I've never given this e mail address to hdfc bank and have multiple times gone and tried to remove me from their list but they continue to send me mails. I'm completely frustrated by this now. I tried to make a complaint on hdfc website but there is no option on their website for such kind o[censored]nsolicited mails sent by themselves. This is utter nonsense - first without any information from customer, you start sending mails and then there is no option provided on your website to remove this.in every mail i get, there is an option to unsubscribe and i've done it multiple times but i continue to get mails even now. If one has to make a complaint to hdfc bank, you've to be an existing customer which is not the case with me. So i cannot make a complaint, much less escalate it.

The address where hdfc bank continues to send me emails is [protected]@dbs.com

I've never ever given this address to them. They should tell me from where they got this address to harass me with mails pertaining to someone else and apologise.

I have applied for used bike loan from hdfc bank. I am from jammu, jandk. I submitted all documents to concern executive, named naresh. I called them continously for their reply and after some days he told me that this bike is not a superbike so your loan for this used bike is rejected. After waisting so many days they rejected and i also paid advance to the owner of that bike which i was going to buy. That money stuck there, then i decided for a new bike but they again waisted around 15 days of mine and after that they again said, your case is rejected.in between again and again i called them and they never called me. I was so frustated because they gave daily a new reason for being delay... This is so much poor dealing from those executives that i never faced before. I am already a customer of hdfc bank, but this is my first time i get harressed so much. Now i am not getting my documents back which are in the bank. Every day he ask me for a new day to return. So thats all for this bad experience...

I have deposited 5200 rs to payzapp account from my credit card and the money get deducted from credit card but not credited in payzapp wallet i have tried calling on payzapp customercare but the call is not getting connected.

It's has been 3hours still i didn't get money in either of the banks. Can you please check and let me know the proper inputs.

Date and time

09/12/2017

Dear sir,

I would like to bring kind your notice i am yugandhar naidu i have hdfc
Credit card customer but i am regularly minimum due transferred 1st dec-17
1515/- rs but the hdfc bankers auto pay received 4141/- rs with out permission in my savings account sir so please return my 4141/- rs payment purpose i am sir.

This is for your kind information sir.

I have done a 10000 rs transaction from axis bank atm.. But the transaction failed.. But my money is debited from hdfc bank account... On the same day i have raised a complaint with hdfc executive regarding this... After seven days also i don't see my money in my account.. Here is my complaint number 1453818... No one from phone banking is responding to the calls... Please help

Sir,

Have applied for HDFC Fast tag though the portal on November 18th. I got customer id and wallet id after a week. But the tag is not received yet.

Please find the below details,

Customer Id[protected]
Reference ID:HFR013700

Already tried customer care number and other mobile numbers mentioned in the other posts. But didnt get connected.

Could you please let me know when the card will be dispatched. If already dispatched, the courier tracking id.

Thanks,
Gokul

Its been almost 10 times I dropped a address change and email change form in Hdfc banks..Every time they are missing to update my email id. I don't know whether they have educated staff or illiterates. Can't you guys have common sense of pestering a client for simple reason like this. Are you people don't know the difference between I and L in your keyboard ###. I have attached my business card along with form asked to change my address and email I'd..u guys again missed to add my email I'd..idiot bankers my email I'd PREMCHAND [protected]@GMAIL.COM...How mANY TIMEs do I need to tell u guys to update correctly..it is UPDATED AS PREMCHAND [protected]@ GMAIL.COM. Ask ur CEO to recruit educated sincere employess not a D#### who don't know the difference between I and L..stupidity..I'm wasting my time to posting this add here..HDFC credit catd is useless and very worse I have never experienced.regards prem

Hello Team, Even after calling HDFC collections team my credit card ending 0803 is still not closed. Your collections team are very impatient that they disconnect the calls made by customers but when collecting they harassed me enough .Customer care is unable to help as its blocked by collections team. I still see this card as active.I want you to close my credit card as soon as possible and update me

I have borrow a personal loan A/C No. 42274557 from HDFC Bank of Rs. 414000.00 in Sep-16. After One Year I have received a call from HDFC Bank representative for top-up. Loan not top-up by bank, exiting loan pre-closed and a fresh loan senction A/C 51261618 of Rs. 4, 38, 000.00 with remaining tenure of 5 year (60 month). As per executive rate of interest and tenure as per your exiting loan (A/C No.[protected]. Only top-up amount will be in your account and same add on EMI. But a fresh loan provide me. I have raise a query to customer support executive, they say it's clerical mistake. I have many time mail to bank but not providing solution. interest amount different is Rs. 30911.95 Now bank hold my account as result other EMI is default.

Hi,
I'm using Hdfc salary A/c & also the credit card. Since I've no salary credits in the account, my A/C is in minus balance. The settlement manager Mr. Narender Gaddam from begumpet, hyderabad has called me for a settlement process. I was asked to submit 2 cheques for 2 instalments & 1 cash payment initially. When I said I've minus balance in salary A/c to pay the 2 cheque instalments. He has given me a commitment to hold the minus balance till I finish paying the settlement amount. After paying 1st instalment as cash He has not turn back to me nor he's taking my call on his mobile. He's not even available on the office landline.
The telecaller Sameera has crossed all the limits while on call.. such a rude & arrogant language. I seriously pitty the manager for not taking any action on my complaint about the issues.

Hi,

I had lost my food plus card, i am a tcs associate, could you block the card and issue the new card. Also my old card has balance money in that account around 3k.

Could you please transfer the amount in the new card. I am waiting for you response.

The food card number is : [protected]

Please resolve this matter asap.

My email : koushik. [protected]@tcs.com

I have been following up with HDFC Credit cards across all their escalation departments in vain for the past 10 months for an incorrect charge on my account. I had confirmed with the bank via customer service that there were two transactions one declined and one successful on the very next day but after the statement was generated there were two transactions for the same amount. One was reversed after speaking with customer care only to be reversed in 4 months and hence have been applied with finance charges and other charges. The card is now blocked all the points accumulated taken off and I have been answering to calls and writing emails to have this sorted. But in vain.

Even the grievance readdressing process is nothing more than of the customer care level with pre programmed answers and dependency on other departments than a independent department looking into the issue raised.