HDFC Bank Complaints & Reviews

Hi, i did online transaction via payment gateway payu refund has been processed from their side, which isn't reflecting in my account yet.

I have attached screenshot that it has been processed from payu side.

Also it has been 15 days regarding the matter. Kindly process it at earliest. Transaction was done via net banking. Merchant was www.insider.in

Please check.

Thanks in advance.

Hi,
Amount 295 rs has been debited from my hdfc savings account without any prior information.
All details are there in the attached image.
I want my money back. Already contacted the branch and they have promised to refund the money in 3 working days. Anyway registering the complaint here. Please have a look and do let me know the status.

Regards,
Anila

I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number in the form of emi's without my concern in oct 2017. I am not interested about this service and don't want this membership any more. So i requested to cancel the membership and refund this debited amount of rs.1299/-. When i call hdfc customer care, they are asking to contact one assist people. I received a call from one assist people and they said they are going to send the welcome kit, but i did not received any courier. I called to one assist customer care and requested for cancellation, their executive said they are going to provide me discount of 299. I said am not interested but they took it as i am accepting the discount. I called them within short time immediately and asked to cancel the policy. They said they raised request and within 7 working days they gonna cancel it. But again on 26 and 27 dec 2017 i got two more emails stating that

Thank you for the interest shown in applying for oneassist membership through your hdfc bank credit card.

We wish to inform you that basis your written consent given to oneassist, your hdfc bank credit card bearing number # xxxxxxxxxxxx1857 has been debited towards the membership fee, as per the plan opted by you.

In pursuant with the recent regulatory guidelines, we confirm that the membership fee paid by you is inclusive of the commissions that the bank earns from oneassist.

Please note your oneassit membership id [protected]. Kindly quote this reference number in all future correspondence /claim.

The welcome kit will be sent by oneassist consumer solutions pvt. Ltd. To your mailing address within the next 10 days.in the event of non-receipt of the documents, kindly contact the oneassist call center at the numbers mentioned below.

The membership fee /emi debit (In case opted for) towards the aforesaid policy will feature in your subsequent month’s hdfc bank credit card statement.

Contact details of oneassist consumer solutions pvt. Ltd.

India toll free no. –[protected]

Alternate no. –[protected]

Email id – [protected]@oneassist.in

P. O. Box address –
Oneassist consumer solutions pvt. Ltd
P o box no 7417, j. B nagar post office,
Mumbai - 400059

Note:-
On emi pre-closure - charges will be levied on the hdfc bank credit card as per the applicable rates.

Sincerely,

Transactions processing unit
Credit card operations

I dont know what mess is happening. Why one assist people are not cancelling the policy

27/12/2017 on day my hdfc account deducted rs 177 two times. With out my knowledge and also not show any aknowledgement please verify my request
Actually i am not use any 3rd party transction this month but twice deducted
Done so please clarify me how it deducted from my account
Don't know about this deduction? Why this deduction happen without my knowledge how would they can do?

Thanks&
Regards
...😧

Ad hoc statement charge ₹118 have been deducted on 27/12/2017 from my hdfc salary account without any information.

But i haven't asked for any such statements from bank either by visiting branch or through net banking.

When i reach branch regarding the same issue, they cant provide proper solution as well as customer care told same answer.

So i need clarification from bank or reverse my ₹118 to my account.
Withfrawal - 118.00 rs

Ref no.- MIR[protected]
Narration - adhoc stmtchgs incl gst 221217 MIR[protected]
Value date - 27 DEC 2017

Dear sir,
i want to make here a complaint against the employee of hdfc bank and his name is unnikrishnan branch manager of kunnamkulam branch, kerala.
This person has intentionally delayed my homeloan upto 5 months, finally he is telling that legal documents are not clear you will not get this loan. He can tell this thing in early why he is taken this much delay, and this been a very bad experience for me with hdfc bank and this issue made me very unsatisfactory with the service offered buy hdfc.

As a solution Plz take any action against this manager irresponsibility.
Regards
Sreenath
Loan number[protected]

Respected sir,
I am writing this mail to you as my last hope after it i will go to court,
Hdfc bank charged tds from my account 7125.80 for last financial year, and it is not showing in form 26as, so how can i get refund after filling itr, i am going bank from last 1.5 months but staff is not helping me, i have fd of 5 lakh, and my pan is updated as showing in net banking also, so i request you to revise your return so i can get the refund of my tds deduction
Thank you
Rajinder kumar
Ac no= [protected]
Contact on [protected]

I had received some messages regarding that your card has been spent with USD 500 and USD 200 through some merchant name payrcard.com. I had not permitted this transactions. Customer dispute form has been sent by me to your relevance department.
Reference number HBL[protected]

Gaurav sharma
Email- gaurav.[protected]@gmail.com
Ph no. [protected]

A customer representative of hdfc bank called me on phone for the verification of adress as i had applied for new credit card. She was a lady and her way of talking was very bad. Even she said words like tum, tere father k name kya h. When i asked her about her behavior then she cut my phone. Even i tried to call her but she did not attend my phone. Telephone number from she called [protected].
I just what type of training you have given to ur representatives. They do not have any professionalism. Customers are assets not liabilities of bank.
Application no. [protected]n3

I applied for fastag for two of my vehicles. Money got deducted from my account and i got sms message saying my fasttag is activated.

Its been more than 15 days and i have not received any communication from hdfc on how i can get the actual fastag.

I called up customer carte number[protected] but nobody picks up the call. This is not expected from a reputed bank like hdfc.

Dear sir,

My self himanshu katakiya from bhavnagar.

My h. D. F. C home loan file no is[protected]

H. D. F. C. Has sanctioned my 20, 00, 000/- rs loan in august.

I have give n 10, 000/- rs as processing fees

Now i have required only 13, 47, 000/- rs.

Account for this i mailed to h. D. F. C. Customer care to considered processing as per 13, 47, 000/- rs and refund my rest of the amount but till now they have refund me any amount

Kindly take necessory action.

My contact no. Is [protected]

I am a new user of credit card (Not a primary customer).
When i try for credit card net banking register and submit, i get a following error message.
"we apologies, but this facility is temporary unavailable"
I already complained but no response from one week.

Credit card no: xxxx-xxxxxx-3652
Mail id : [protected]@gmail.com

Regards,
Skanda

My daughter applied for new account opening during her recent visit to india. The official in magarpatta city pune branch (A badly supervised and ill informed trainee i believe) said it will take max 7 days.
The process is still incomplete after one month in spite of full compliance of documents on day one and numerous visits for follow up.
Bad news is the accounts are opened in some different branch without our consent.
High value check deposited is not cleared after 8 days.
It was worst experience with hdfc bank.

I received this message yester day...

" dear customer, mandate reference number hdfc[protected] issued to banyantree service limited with value rs. 100000.00 and frequency adho is received today for processing.in case of any issue please get in touch with your bank.

I haven't made any mandate to bank...

Please look into the issue and resolve...

On 26th december 2017, rs 177 had deducted from my hdfc account number [protected]. When i checked the deduction why its happening than this detail is showing there — "hdfc bank — 3rd party cash txn inc gst 041217-mir[protected]. I don't know about this deduction? Why this deduction happen without my knowledge how would they can do?

Email id: mahesh. [protected]@yahoo.com

I was issued a credit card no [protected]
Along with this card was a jumbo loan account no [protected]
This account was fully paid and i received a no due certificate which i have attached
Inspite of the same the cibil records shows post wo settled
Because of the same being shown in my cibil report my credit report has downgraded my score.
Could you please correct the same and update the records as fully paid
I await answer.

Hi sir/ madam,

My name is deepak raja have taken loan from hdfc. Recently i missed two emi so my account moved -18000 so recently i had cash around 80000 after taking 18000. My account had around 60000 from last week i had around 13000 but today when i checked my account only had 5000 something i totally pissed off this action so when i checked transactions history there are many transactions for 885 i really don't understand why this charges has been taken. I am frustrated of your actions. I want return of my charges and transactions to be returned fully without fail.

Thank you,

Deepak raja

I want to close my hdfc credit card account but hdfc bank is asking me to send an application to their chennai head office for credit card closure.

It's an expense of rs. 30/- to send the said application by registered post and a long wait till credit card closure.

Though other banks like citi and sc initiate credit card closure on request through phone banking.

Why is hdfc having such painful procedures as compared to other banks. I need a logical explanation of this query from hdfc bank.

Dear team;
I have deposited all my dues of my hdfc credit card no - [protected] on 31.01.2017 & requested for noc to vikaspuri credit card centre.
But it is almost 1 year completion, i did not received any noc certificate. Today i again mail to card deptt. Regarding noc letter.
Kindly provide me noc letter for card no - [protected].

Regards;
Neeraj kumar pandey
[protected]
[protected]@gmail.com

Hi,

I can not login into net banking, if i try to generate otp to change password i'm not at all receiving the otp message. I also communicated with hdfc customer care, they said everything is ok from there side. But i am getting messages on the same mobile number from others but not getting hdfc otp message also not receiving mail for the same. Due to this i am not able to do any kind of transactions. Please fix this issue asap.

Regards,
Punam