HDFC Bank Complaints & Reviews

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi, i swipe my hdfc regalia credit card in bharat petroleum petrol pump located near moolchand hospital new delhi, in the month of oct'17. As per govt. Of india mandate if any one do digital transaction at petrol pump then automatically customer will get 0.75% cash back.

Hdfc bank unable to do so, and their customer care is also not supporting in this case. Even grievance redressal is unable to resolve it.

I am using other bank's credit card as well and never faced these kind of issues with them.

So far i found that hdfc bank has the worst customer care team compare to other banks. I am associated with hdfc bank for last 10 years but now i am thinking to leave them as they cannot take care of their customers.

Jan 16, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2017

HDFC Bank Customer Care's response Dear Customer,

We have already responded to your concerns through e-mail on December 02, 2017. The reference number for the same is [protected]. We request you to refer the same and revert for further clarifications.

-Manoj
HDFC Bank Customer Assistance

Verified Support

Dec 06, 2017

HDFC Bank Customer Care's response Dear Customer,

We have already responded to your concerns through e-mail on December 02, 2017. The reference number for the same is [protected]. We request you to refer the same and revert for further clarifications.

-Manoj
HDFC Bank Customer Assistance

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S

Shobhit83

from Mumbai, Maharashtra

Dec 12, 2017

Manoj, as usual you guys are not been able to resolve the issue.

Bad experience with HDFC credit card customer care team.

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S

Shobhit22

from Mumbai, Maharashtra

Dec 12, 2017

Manoj, as usual you guys are not been able to resolve the issue.

Bad experience with HDFC bank credit card division.

Will not recommend any one to apply for any of the HDFC product.

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Address: 500013

I applied for hdfc credit card. All necessary documents submitted. Residential and office verfication were done. I got confirmation call, otp verification, email verification were done. While tracking it is showing in process. Mine application : [protected]s3. Kindly let me know how many days it will take for approval. What is next process. I applied on nov27. Thank you. Hdfc people responce is good....

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Address: 560100

I have applied for fast tag with application number hfr014691. I have made the payment 300 inr (200 for security amount & 100 as the top up amount) uploaded the required documents, following that i have uploaded the signed application form as well.

Since then i have been trying to contact hdfc for the application status on the toll free number but no one picks up. Sent an email to hdfc. [protected]@sahaj.co.in no response.
I'm not sure do i have to do anything else to get this application processed, what is the current status of the application. There are no updates regarding my application/money whatsoever. Let me know if my application is processed or not, at least i'll try another service provider.

Dec 11, 2017

Complaint marked as Resolved

This issue is resolved I have received the Fast Tag Card via DTDC courier.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2017

HDFC Bank Customer Care's response Dear Customer,

Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance.

-Anay
HDFC Bank Customer Assistance

Dec 05, 2017

Updated by Jack_B Hi Anay,
Thanks for the response, As I mentioned in the original complaint I have Sent an email to hdfc.[protected]@sahaj.co.in but have received no response. Subject Line is "HDFC Fast Tag HFR014691" on December 4th. I tried reaching at [protected] & [protected] one number is not working and other one nobody picks the call.
I have been with HDFC for 5 years now and this is the worst experiance I had with them. I have sent another email with subject "FastTag ApplicationID HFR014691". Please let me know status of this application.

Regards,
Shine

Dec 07, 2017

Updated by Jack_B Hi,
Any update on this issue, I received an SMS as fast tag is issued and activated. I haven't got any information on how and when I will receive it. I have sent couple of email to hdfc.[protected]@sahaj.co.in but no response. I hope this issue will be resolved soon and my RF ID will be sent to me via courier. Please do let me know if I have to do anything from our end.

Regards,
Shine

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S

shailesh bhadouria

Apr 14, 2018

Hi,
We have applied for fast tag on 07.04.2018 application ref. no. HFR044329 but till now we have not received Tag and any massage from your side.please resolve issue as soon as possible.

Thanks
shailesh Bhadouria

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ravi ponugupati

from Mumbai, Maharashtra

Nov 19, 2019

hi,
we have applied for fast tag application no HFR364459 ON 12/11/19, TILL NOT RECEIVED TAG, PLS RESOLVE THE PROBLEM ASAP

THANKS
VEERAIAH PONUGUPATI

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Address: Pune, Maharashtra, 413102

Fee-atm cash (1txn[protected]aor[protected]..
How many free transection in month when i withdrawal in hdfc bank then bank will charges my trasection 3 times
Fee-atm non cash (2txn[protected]aor[protected]
2nd time fee-atm cash (1txn[protected]aor[protected]
Fee-atm cash (2txn[protected]aor[protected]
... Whats is this so bad servise from hdfc..
And i applied for hdfc credit card 4month ago in branch or online but no any process from hdfc bank
Please help me for deduction and credit card

Jan 17, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your Card Application No., transactions details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

Verified Support

Dec 07, 2017

HDFC Bank Customer Care's response Dear Customer,

Effective 1st December 2014 changes in the number of free transaction allowed at HDFC & Non-HDFC Bank ATM are as below: Savings Accounts: 1. First 5 transactions is free per month across all cities on HDFC Bank ATM. 2. 3 free transactions per month on non HDFC Bank Domestic ATMs to the Metro Cities. 3. Non-Metro Cities the Savings Account customers will be allowed 5 free transactions per month on non-HDFC Bank Domestic ATMs. Basic Savings Bank Deposit Accounts (BSBDA)/Bank saving deposit small Accounts (BSBDA Small): First 5 transactions is free per month across all cities on HDFC Bank ATM and Non-HDFC Bank ATM. Savings Max Accounts: Unlimited free transaction across (HDFC Bank as well as Non-HDFC Bank ATMs). Current Account free at HDFC Bank ATM and In Top 6 cities **:- First 3 Transactions Free & Non-Top 6 cities: First 5 Transactions Free. Free Transaction limit for non-HDFC Bank ATMs mentioned above is given on select Current Account Variants i.e. Flexi, Plus, Max, Apex, Ultima, Merchant Advantage Plus & Supreme Post Free Transactions as mentioned above for Current Accounts Cash Withdrawal and Non-Financial Transaction: - Rs 20/- per transaction exclusive of Taxes. For cash withdrawal done at Non-HDFC Bank International ATMs a charge of Rs. 125 per cash withdrawal and Rs 25 would be charged for Balance Enquiry at International ATM's (plus taxes). Note: Revised charges are applicable from 1st December 2014 Transactions considered will include both Financial (Cash Withdrawal) and Non-Financial Transactions (Balance Enquiry, Mini Statement & PIN Change) Transactions conducted at ATMs in Mumbai, New Delhi, Chennai, Kolkata, Bengaluru and Hyderabad will be considered as Metro ATMs. Please refer relevant product section on the website for detailed information.

-Anay
HDFC Bank Customer Assistance

Verified Support

Dec 07, 2017

HDFC Bank Customer Care's response Dear Customer,

We request you to provide us the following information to enable us to verify our records and assist you with regard to your query : • Name as mentioned on the application form and 16 digit application reference number • Date on which the application was submitted • Place where the application was submitted • Your mobile number/e-mail id and city of residence • Name of the executive who has collected the application • Contact details of the executive You may write to us at [protected]@hdfcbank.com and we shall assist you.

-Anay
HDFC Bank Customer Assistance

Dec 12, 2017

Updated by [email protected] today i was send my information on mail...

thnk u do needful

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Address: Tiruchirappalli, Tamil Nadu

I approached my nearest hdfc branch for the closure of my dmat account before an year for its closure. There is no proper response from the bank staffs and am paying a penalty of 300 unnecessarily every month. I have sold all my shares and i dont have any shares in it. I have been in touch with the particular staff in the bank branch and it is of no use. Please do the needful.

Account no: [protected]
Dp id : in301549
Client id : in[protected]
Please do the needful.

Jan 6, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2017

HDFC Bank Customer Care's response Dear Customer,

We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your Closure application number, Complete address of Branch where the same was submitted as per website ( Along with IFSC code) and the reference id TWXXX. A bank representative shall contact you as soon as we receive this information.

-Manoj
HDFC Bank Customer Assistance

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Vignesh120790

Dec 7, 2017

Will Drop mail to [protected]@hdfcbank.com with futher details.. Thank you..

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Address: Ajmer, Rajasthan

My home loan account[protected] was repaid before time. Cp policy was charged to insure the loan amount',. I paid loan amount before time so some of my policy amount was to be refunded to my sbi ac. I visited so many times to hdfc bank ajmer and every time they assured me to repay my policy amount. From last one year to till today no amount is transferred to my account.
Kindly help
Thanks

Jan 5, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2017

HDFC Bank Customer Care's response Dear kaushlya mohan,

Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

Regards,
Team HDFC Home Loans

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suku_mca

from Bengaluru, Karnataka

Dec 5, 2017

Hi,

I am an HDFC customer and having good transactions in whether personal loan payment or credit card payment.

But the bank charging more financial charges and Taxes without any reason.

The hardly earned money goes unreasonably.

Can I get solution for this issue?

Regards.

to have cash back of cp policy - Comment #2939056 - Image #0

to have cash back of cp policy - Comment #2939056 - Image #1

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Address: Chennai, Tamil Nadu, 600117

Hi sir/mam,

I am parthiban applied for a personal loan on 27/09/17. It was principle approved on 27/10/17 loan ref. No 52203016.

The amount i got approval is rs.262, 768/- but i received rs 52, 731/-, so i checked with your customer care service they said we closed two existing loan in hdfc bank (One is 2.5lakhs and another one is 2 lakhs), but i have only one loan in hdfc bank that amount of 2 lakhs i taken at dec 2016.

After that i raised the complain (Complaint no is 6268401), they rechecked and clarify that i have only one loan in hdfc bank (2 lakhs). But still now i did`t get the balance amount. So i raised a complaint again on 27th nov in customer care (Complaint no: 6355200).

They replied, the reference number/docket number for this e - mail interaction is[protected], which is also mentioned in the subject line. We are looking into the same and will revert to you within 5 (Five) working days.

But still now i did`t get any response from hdfc bank side. Can you please help me on this

Thanks,
Parthiban.
Email: [protected]@gmail.com
Loan ref. No 52203016.

Jan 12, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2017

HDFC Bank Customer Care's response Dear Customer,

Our team is still investigating in the matter and will respond to you in 5 working days.

-Anay
HDFC Bank Customer Assistance

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Address: 560066

I am jagadeesh a hdfc card holder and they sold me a medical insurance policy after lots and lots of arguments.

The sales team has no manners. They speak in such a way as if they are doing some great help to you by selling the policy.

I agreed to the policy and said ok.

Now i want to cancel my policy. During my first interaction with the sales people i asked them, what is the process if i want to cancel the policy.
They said, you can cancel the policy anytime. The emi you paid till then will not be reimbursed, but you will not be needed to pay the remaining balance.

Now i called ergo and asked them to cancel the policy. They are saying you need to make the full payment, till end of 2 years. Only then we will cancel the policy.

I mean this is too much.
Very bad policy and very bad customer service.
Policy reference number : hn[protected]

Thanks
Jagadeesh

HDFC ERGO General Insurance customer support has been notified about the posted complaint.

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Address: Chennai, Tamil Nadu, 600095

My husband account salary on nungambakkam branch. Now he changed his company. So i went with my id proof, his account number and debit card to close the account in maduravoyal branch. Manager also accepts to close that account but authorized person is so harsh to me n disobey to give closure form. She is so harsh that she never give closure form. I asked y u put fine for his account, that also she didn't answer. So i request you assist them to obey atleast customer query.

Jan 17, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue account and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Address: Chandigarh, Punjab, 160038

Website: www.hdfcbank.com

I got e-mail about submitting kyc documents. All the documents are uploaded to website and emailed. No confirmation on receiving the documents or review of documents. 2 days later there is sms stating that the kyc update request has been rejected. Again i uploaded documents to website and emailed them. Again after 2 days the message of rejection is there. My account is blocked with no explanation. I also received a sms from bank on 22nd november, 2017 for updation of kyc failing which the bank shall restrict the transactions in my account effective 15th december, 2017, but the account is blocked before december 2017 only. Currently, i am in dubai. When i contacted the branch manager, he told me to visit branch in india personally. This is very unprofessional attitude on part of bank with a old customer like mine. I can't use my money even through net banking, which i have kept for some transaction which i am not able to pay. I don't know who shall be responsible for this.

Jan 14, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Address: Kolkata, West Bengal, 700135

Hi,
I am debojit sadhukhan writing from kolkata my email id [protected]@gmail.com mob [protected]. Since monday morning 10.30am i am getting constant missed calls from [protected]. I had a 1min talk on monday i remember her name was shrabani, i was not interested in buying her sales offers, till then i am getting constant missed calls from the above mentioned phone no. Please do the need full its being a frustrating situation i am a very busy person every time m getting missed calls whether i am ina meeting or promotion or any professional work i am getting distracted. Would request you to look into the matter else i will have to report it in consumer forum.

Jan 12, 2018

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2017

HDFC Life Customer Care's response Hi, we apologize for any inconvenience caused on account of the unsolicited communication received by you. We request you not to act on any such information received in the name of HDFC Life, IRDA and/ or anyone else as HDFC Life will not indulge in such unethical practices to solicit business. For further queries you may write to [protected]@hdfclife.com. Thanks

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Address: Jamnagar, Gujarat, 361005

Dear sir

I had applied a accounts close process for mine 4 accounts nre and nro at yours jamnagar branch on 11 april there staff told me do zero balance and i have done after that i went 4 rime to bank and ask update every time thy say different matter.
1... Thy say under process
2... Thy say still debit card are link so will take time
3... Still in 2 branch is under process
4.. Itz already process

So i ask them acknowledge also thy say no needs itz auto computer system so i trust them but unfortunately upto now thy not done any proceed and as i was out of india.
So i humbly request u to do closures proceed

Account i'd 9848068
Name amish kantilal udani

Awaiting 4 urs reply

Amish k udani

Jan 9, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2017

HDFC Bank Customer Care's response Dear Customer,

We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, Complete address of Branch where the same was submitted as per website (Along with IFSC code) and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information.

-Bejoy
HDFC Bank Customer Assistance

Verified Support

Dec 08, 2017

HDFC Bank Customer Care's response Dear Customer,

Our branch official Mr. Deepak Patel has contacted you and requested you to submit a fresh application for closure of account as they have not received any application earlier in this regard.

-Anay
HDFC Bank Customer Assistance

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My salary account (In hdfc bank) was created in my first company, in 2015 so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the month i had called customer care and told them about my problem they told m to contact to my branch. After that i never logged in to my account through net banking and i do not have a debit card. I logged into my account for some reason on and i see that i have rs -7500 in my account. I request you to please take action against this bank.. Thay have no right what so ever to do whatever they want without informing the customer.
I will not pay this amount at any how..

Jan 5, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Dec 05, 2017

Updated by Litchisharma Please help m to close this account I'm frustrated ...

Verified Support

Dec 05, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Address: 122002

Website: www.hdfc.com

Hi

We deposited our credit card payment cheques on 01/12/2017 for two of our credit card payments in your hdfc branch in gurgaon. The cheques were of sbi and as on date our two amounts have not yet been processed from your bank to be credited in our respective accounts.

I am sure, hdfc is one of the banks which delays the payments of customers to levy more & more interest on the dues.

Would appreciate a written reply on why there has been a delay in our payment receipt by hdfc bank. One of your useless call center employees says that it takes 24 hours, another one says it takes 4 days.

We are decided to make full and final payments of all our credits cards and current accounts as well and close all transaction asap with hdfc.

In case there are only late payment or forced interest is levied in case of our two credit cards, we would be forced to write to ombudsman ([protected]@rbi.org.in) as well.

Thanks

Vijay k. Srivastava
[protected]@credenceglocal.com

Jan 15, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2017

HDFC Bank Customer Care's response Dear Customer,

we wish to inform that the cheque payment will require 3 to 4 working days to pro processed. We wish to confirm that cheque payment with SBI cheque number 326520 has been processed and the payment has been credited to your card account on 05/12/2017. we request you to share the other cheque details, so that we can check and do the needful.

-Manoj
HDFC Bank Customer Assistance

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Address: Chennai, Tamil Nadu, 600095

Worst response by hdfc vanagaram branch and the customer relationship manager appointed for me is very irresponsible. I am a account holder past 4 years and do transaction less than 1 crore. Even though my problem is not solved past 20 days. My account is still frozen. My mail id [protected]@yahoo.com. Person to contact [protected]. Am currently not in india so contact the above number. Really regret for banking with hdfc.

Jan 19, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 11, 2017

HDFC Bank Customer Care's response Dear Customer,

We have checked our records and confirm that your account has been activated. For any further assistance and for all your Banking needs, you may please contact your branch Manager Mr. Manoj Stephen on [protected].

-Natasha
HDFC Bank Customer Assistance

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Address: 122001

Dear hdfc team,

I'm holding an account in your bank and an amount of 6191 inr has been deducted from my account and i didn't receive any sms/notification for the same.

Since the amount deducted from my account is very important for me to survive. Kindly help me sort this out and please credit my amount back.

Thanks,
Sivakumarchowdary yalamati.
Phone - [protected]

Jan 9, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2017

HDFC Bank Customer Care's response Dear Customer,

we're sorry to hear that. Please share your Account No./Card No. with registered contact info & date and amount of the transaction.[protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance

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A

arunkhtt

from Hyderabad, Telangana

Dec 5, 2017

Dear sir
Your requested is is forward my team 5 and 7 working day will be refunded so call it my number of HDFC Bank[protected] call now

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Address: Gurgaon, Haryana, 122001

Hi,

20000 amount withdraw from sector-4, gurgram atm but i received 8 no’s of two thousand note, 3 no's of five hundred & 6 nos of one hundred note,, but i receive only

Rs. 18100 but rs.20000 deduct from my account, i also inform to security gaurd and customer care but till date my issue not resolved. So please do need full

A/c-no-[protected]

Atm location :- sector-4, gurgram

Bank atm :- hdfc bank

Date & time :- 28th oct 2017 & 4.44pm

HDFC Bank customer support has been notified about the posted complaint.

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Address: Faridabad, Haryana, 121003

Hi my name is suyash minocha, i have taken personal loan this year for 4 lacs, my due date is 7th of every month.

I lost my job but still i was paying my installments, now my salary date has been changed to 10th of every month.

I have been trying to explain & provide proof to any one & everyone from hdfc bank who so ever calls me up.

Now since these people are in collections they are extremely rude not trying to listen & resolve the issue rather shout & just ask for money.

I visited hdfc bank not keep the account no one helps because my salary does not get credited in hdfc bank & they charge me for not keeping minimum account balance.

I just cant keep on paying everyone money for which i am after hdfc bank from long time now.

HDFC Bank customer support has been notified about the posted complaint.

May 11, 2018

Updated by Suyash007 Nothing has been done yet

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Hi this all is still happening. I have too received a call offering loan against policy. They were asking me to pay 10% of loan amount in advance. I said i need only 2lakh. They said you need to apply for min 3lakhs. They are quite smart. They will ask you for your pan card number and all. They will act like genuine, but you can doubt them through their irrelevant questions. Please be safe guys. I agreed with him on call and felt fishy when he transfered my call to finance department and when he asked weird questions. As i felt fishy i checked on google and here i am with u all posting and complaining about same incident

Jan 6, 2018

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2017

HDFC Life Customer Care's response Hi, we apologize for any inconvenience caused on account of the unsolicited communication received by you. We request you not to act on any such information received in the name of HDFC Life, IRDA and/ or anyone else as HDFC Life will not indulge in such unethical practices to solicit business. For further queries you may write to [protected]@hdfclife.com. Thanks

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V

vasant kumbhar

from Nashik, Maharashtra

Dec 7, 2017

I have paid Rs.25564/- against policy No. 14083020
I want printed receipt, how can get it? Can you help and send it by email add- [protected]@gmail.com

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We got e-mail about submitting kyc documents a month ago. All the documents are uploaded to website and emailed. No repose on receiving the documents or review of documents. 10 days later there is another e-mail to update kyc details, same again we uploaded documents to website and emailed them. 2 days our account is blocked with no explanation.
Their us toll free number is a joke no body lifts the phone. Hdfc bank is a scam try to avoid this bank. No service from these people, un believable.

Jan 17, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

HDFC Bank Complaints & Reviews

File a complaint to HDFC Bank

HDFC Bank reviews & complaints page 1069

cash back in regalia credit card - query reference number: 17336919766

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credit card status showing in process. how many days will take time for aprroval

hdfc bank fastag no response on the application status

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fee-atm cash (1txn) 29-11-17-aor1733451520256

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closure of dmat account reg..

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to have cash back of cp policy

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hdfc personal loan

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hdfc ergo health insurance policy

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account closure form

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kyc documentation

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getting constant miss call in every 5 min

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nre nro account closure

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negative balance

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credit card payments through cheque

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nre banking chennai vanagaram branch

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money automatically deducted from my debit card

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wrong amount withdraw

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unethical behaviour

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loan against policy

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kyc not handled properly at bank

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