HDFC Bank Complaints & Reviews

My all accounts were opened with hdfc and are maintained in preferred category, keeping my track record and group. I had been in long relationship with hdfc and finding issues for our nre/nro accounts. Having been attempted for several times to resolve them on emails/calls/watsapp/messages, even received promises on email to reverse all the bank charges, i finally decided to close my accounts and my family may also decided to close all accounts who are banking with hdfc since 20 years.

I got surprised, how hdfc is not able to help their customer to make a good relationship after attempting so many times from my side.

I have visited last year to close my accounts, they have not processed my application and told me to thaey are moving them to preferred no charges will be deducted. After a month they start charging on the account. I have been in communication with relationship manager for months but he was unable to fix that issue and then i decided to close the accounts. This year when i came to hdfc to close they said you have to pay these charges. Why i will pay the charges if i have requested to close them a year before.

I have emails communication that how the relationship manager misleaded me.

Still looking how i should close accounts with hdfc.

I'm new customer of hdfc bank but i didn't like the services of this bank. They never reply me about the qwery.

Should i close my account with you?

Or tell me swift-bic code of hdfc bank kalsi nagar, ludhiana

I'm calling this bank from so many days but never get proper response.

So poor bank.. Can anyone here tell me the swift-bic code of hdfc bank kalsi nagar, ludhiana branach?

I am a hdfc credit card holder. The bank has activated one assist membership on my credit even though i did not know the otp number also and not even generate the credit card pin number also, this is the pre look period for the one assist membership, so now i want cancel the membership, so help me to cancel this membership and refund my amount of 1899 rupees, plz generate the credit card otp number thank u sir..

I am sitaram saini
And my car loan acc is 44057363
Meri es loan ki EMI bank of baroda k saving a/c se kat ti hai. Es a/c k statment me mujhe pta chala ki dt 05.12.2017 ko aapke dwara rs 295 katte gye hai .es anavashyak katte gye charge ko waps dilane ka kasth kare . Or mere dwara har month a/c me pese jma kiye ja rhe h jiske bavjud aap dwara samy par EMI k pese nhi katte ja rhe. Or uske bad aap ke dwara overdue k nam se mere a/c se pese vasule ja rhe h jo katai sahniy nhi h. Aap dwara aapne system me sudhar karte hue mere katte gye pese waps dilane ka kast kare warna customer ko majburan consumer court ki sharan leni padegi.
Aap dwara mujhe ek overdue k nam ka sms b parapt huwa h jiski photo attach kar bhijwayi ja rhi h.

Sitarm saini
[protected]
[protected]

Dear Sir,

Today the phn no-[protected] called me as a HDFC bank employee and frauded me and took my debit card no, cvv, and otp no and took my Rs.19996 from my HDFC savings acc to his paytm and mpesa account. So, kindly cancel those 4 transection which are unauthorized and fraud and plz return my money back . PLEASE HELP ME IMMEDIATELY. Thank you

Almost 1 month still my application is in process kindly look into this

We believe that you deserve to have a hassle-free banking experience with hdfc bank. Therefore, to ensure that you are aware of your credit card application status, we have introduced a simple process to track the progress of your application.
Application reference number
[protected]s2
Status
In process
Remarks

Awaiting for your response
Thanks

R/sir

We have a. Current a/c no. [protected] in your hdfc bank ltd, branch rajesh colony, jagadhri. Distt. Yamuna nagar. We have facing a problem in rtgs and neft. The bank staff miss shipra oborai dealing hand not corporate us and they make rtgs entrty approx time 3 to 4 hours and same entrty we make from sbi jagadhri with in 10-15 minute for this we have problem for banking transaction. So we have very upset regarding this type of behavior.

Please solve over problem otherwise we have change our a/c to another bank.

Client name :- mr. Vikash kumar c/o hardik automobiles,
Buira road, buria chowk, jagadhri,
Contact no.[protected], [protected]

My name is sagar sethi. I had processed my loan with hdfc. My file number is[protected]. This is an internal adjustment case from hdfc goregaon, mumbai to my branch sector 14, gurgaon branch. The disbursement is done on 30th august 2017. After the disbursement. I have to wait 15 days to get document which have to received from goregaon branch required for transfer process because hdfc have all the property original documents. On place of transfer, lawyer assigned to me mr. Kamal kant gupta, send his representative named gulab singh, who have to got all the documents. He said he forgot to pick original possession letter from bank, will submit next day. The processes from seller and me is done, atlest we thought that.
But after 10 days when i followed back from the builder for my transfer status, they told me that they still not received missing document. When i cross checked with hdfc they told me to contact lawyer. When i contacted mr. Gulab singh he said he will do that. Then i contacted branch manager mr. Alexander, he told me that they don`t received original possession letter from the goregaon branch. I waited 15 more days and then got response that "your seller don`t submit original possession letter to us". Some how i arranged a fir for possession letter. But than i got call from bank that they found possession letter and submitted to builder. Still i thought its over. Waited till 20th dec. Contacted builder they said "we already told your lawyer that tpt agreement you had submitted is incorrect. We already requested lawyer to resubmit that 15 days ago". Contacted lawyer he said yes go to builders office collect tpt and submit that back i will do rest.

So my issue is that i had taken loan from hdfc ltd. So why when ever i called hdfc helpline they said we had mailed in leagule department, contact the lawyer we had assigned you and that guy gulab singh is with a very bad attitude. He does not know how to talk.

Why i have to follow up every time.
Is this the duty of hdfc to help customer?
I am paying interest on the loan from day 1. I paid 4 emi`s to hdfc and still not got property transferred to my name. Please help me. I am fed off to contact customer care.

Hi this is jivesh sharma,
Actually i am using credit card of hdfc from last 2 years
From last 8 month i was unable to pay in full as my family is admitted in hospital so there is huge amount charged in statement by bank
Due to financial issue i am not able to pay the full amount
Now i am trying from last 4 3 month to settle this debt and agree to pay principal but collection team saying that only 15% can be waived off and first you need to pay 25k so that your settlement can be process.

Pls help
My last card digit is 1861

Have hdfc credit card. It is ending with 4761. I have called to customer care regarding emi conversion for my next purchase. Customer care executive told me you can convert your total purchasing amount to emi. As per his assurance only i have purchased around rs 18500. After that they are telling your card has't have emi offer. Now how can i pay that much amount at a time. And some customer care executive does, t have clear knowledge about offers. They are looting the customers money.

Sir 15 days ago some body called me and told ur profile is selected from hdfc bank from delhi and he said u pay register amount 2500 like that and am paid after teo days again called and he conduct telephonic interview and am selected after he said pay 3000 for document verification and again he called me and said paid to 6000 for training purpose like that and 2 days after he called me and told asked me pay 5000 for 1 year bond and after hr called me and he said pay 3500 for hr fee like that and am paid full amount after ill call to them he didnt pic the call he said 22 nd is my joing date like that am called that day also but he switched off their mobile sir am very poor family and my father is no more sir plz help me...

I have applied hdfc fastag through online and made payment of 300 inr (200 for security amount & 100 as the top up amount). The reference number of the application is hfr019382. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have made a payment of rs 5000 through swipe. But due to somw technical error, same got failed but amount debited from my hdfc bank a/c. Nor the other party received the fund. Please confirm what to do in this situation, and where is my fund either its in my bank or in others?
Last time when my payment got failed it was reversed immediately. Please respond back.

I want to close my account. Bcz its showing negative balance and from last 2 year i'm not using that account even one time how its going in negative balance. Its showing -4158 negative balance. My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the month of march i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. After that i never logged in to my account through net banking and i do not have a debit card (Lost in 2 years back and i never requested for a new one). I logged into my account for some reason on 1st dec 2017 and i see that i have rs -4158 in my account. I request you to please take action against this bank. I want to close my account

My credit card xxxxxxxxxxxx6725 is blocked and a new card is due due to unauthorised transactions. I have cleared all the due of nearly 18000/-but i still got a statement for rs 1951.03/-. I have cleared all the payments. Could you please clarify. I have not recieved my new card yet. Asap. Why was this charged. My card was blocked by me because o[censored]nauthorised transaction before. I want all the details whether the previous unauthorised transaction was reversed or not. I have no clue what is this amount of 1951.03/-. Kindly resolveand reverse and send the new card. Thanking you
Padmapriya s

Hi team

I have made an incorrect imps transfer due to mobile typo, instead sending it rs.4374 to my icici bank account ending with *364 i have sent to *564 on 19th sep immediately visited icici on the same day and finally they reversed the transaction on 22nd dec but i have not received the amount in payzapp. Called payzapp customer service no proper eta or response.

Payzapp account number: [protected]

Hi,
This is with respect to my hdfc account activation, its been 2weeks i have applied for the account and still its not yet activated. The person who took my details didn't repond and has just said that it will be activated on 26th of december (Tuesday). Kindly ensure that it will be activated, or else i will be in a position, not receiving my salary.

Account number[protected]
Contact number-[protected]

I hope for a fast response,
Thank you.

On request from hdfc bank, i agreed to accept it's newly launched dinner club credit card in 2014. I used it for three months with monthy payments on time. But after three months bank started calling me for money, which i had already paid. On being asked for my statement they started giving excuses. Firstly they said internet server is down so statement is not being generated. Later they said since i use credit card so i must know my expenditure details and i must not ask for statements. Later they started requesting me for money without statements. Girls started calling me for undue favour if i pay. The bouncers called me with slangs. They tried all nonsense way to make me pay but never released my statement, even after repeated online and verbal requests. They even threatened me of bad consequences if i don't comply with their demands. They threatened of taking my matter to court. And falsely sent a message that i should report to this hazari court on 27 may 15, room no 107. However nothing invoice i received from court ever. Rather all details of court they provided was wrong. But the fact is that every coming day hdfc bank is caught being indulged in illegal affairs like cheating customers money by various means, hawala etc. Now they have closed the matter but i want to open it and take it to next level. So kindly clear your side in written.
My name... Dr priyadarshan kumar
Pan card no... Cvfpk3204c

Dear team,

I would like to highlight one of the case which happened recently with me.

Please is the email which i had send to hdfc

By ravi mishra
*
I don’t think gst is applicable when nothing has been purchased and here there is mistake of bank. They deducted that amount from my card without having any confirmation. I am not a fool to pay any insurance policy premium which was due in the month november still i can see that amount got deducted from my card in the month of october only which should not happen.

If you want that i should file itr for this i can do that also and there will be legal action on bank how they process any transaction without having any otp confirmation from customer. This is really a serious threat to use hdfc credit card.

As a good will still in that month i made a payment of almost 85000 and due amount was something around 87000. I think you should check this out.

Pls arrange call to discuss this thing as well as send me your escalation matrix.

Regards
Ravi mishra
+91-[protected]

Sent from yahoo mail for iphone

*
By bank

On sunday, december 24, 2017, 11:36, escalation - emt cards wrote:

Dear mr. Mishra,

This is with reference to your email dated december 22, 2017 regarding your hdfc bank credit card account.

Basis receipt of your email, we have verified the same and wish to clarify that we were not in receipt of the complete payment towards the dues as per the october 2017 within the payment due date leading to accrual of bank charges. As a one time exception, we have reversed the finance charges amounting to rs. 2, 313.95 levied during november 2017 and the credit reflects on december 2017.

As per the current finance bill, all fees and transaction charges, levied in your card account, will attract a rate of gst @ 18%.

In terms of these guidelines provided by the finance bill, the bank will be levying the gst accordingly. Effective july 01, 2017 service tax rate of 15% is replaced by goods & service tax (Gst) at 18% and thereby like to confirm that gst component once charged will not be liable for any reversal.

Gst is government initiated item and a government guideline on taxes, as a bank we are abiding by it.

In addition to the above the details are also updated in schedule of charges under gst. http://www.hdfcbank.com/assets/pdf/cc_common_MITC.pdf

Kindly note the query reference number for this e-mail: [protected]

In line with our focus and commitment to customer service, we trust the issue has been resolved to your satisfaction. If you are not satisfied with the resolution, you may write to our grievance redressal officer mr. Manikandan ps at hdfc bank cards division, 8, lattice bridge road, thiruvanmiyur, chennai – 600041 or e-mail at grievance. [protected]@hdfcbank.com. Alternatively, you can call our grievance cell at tel:[protected].

We are committed to continuously enhance our customer experience by providing more value for our products and services. Towards enriching our customer experience, our digital bank offering through netbanking / mobile banking offers varied services round - the - clock, just a touch away. You can access the following link http://www.hdfcbank.com/personal/ways-to-bank/bank-online/credit-cards-netbankin...⇄ to know what are the facilities/information is available through netbanking.

For any other credit card query/clarification, do visit our hdfc bank webpage at the link www.hdfcbank.com/query for online assistance. We assure you of our best service at all times.

Assuring you of our best service at all times.

Regards,

Ashwin k
Customer service officer
Hdfc bank ltd.

Safety tips for secure card transactions

Ensure your card transaction is always done in your presence
Do not share your bank account or card details with anyone over phone, email or sms
Do not share your card pin with anyone. Always enter the pin yourself.
Do not hand-over your card/atm pin to any person claiming to be associated with the bank

http://www.hdfcbank.com/aboutus/security/security_tips.htm
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Disclaimer :
The information contained herein (Including any accompanying documents) is confidential and is intended solely for the addressee (S). If you have erroneously received this message, please immediately delete it and notify the sender. Also, if you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this message or any accompanying document is strictly prohibited and is unlawful. The organization is not responsible for any damage caused by a virus or alteration of the e-mail by a third party or otherwise. The contents of this message may not necessarily represent the views or policies of hdfc bank ltd.

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I don't understand where is my mistake in this. They had deducted amount from my card without any confirmation and even for that policy which was due in the month of november. I was just checking on their website about the details and i was trying to make payment also but on that day on the screen i got that transaction got declined and later in my statement of hdfc bank they had mentioned that 64000 which was policy amount it destroyed my monthly budget still i had made the payment of almost 85000 to them in that month. Now they are putting some charges of gst and all mentioning that i didn't made the full payment before due date. I want to understand why should i pay gst when i didn't made any mistake. They should have confirmation of any transaction before processing any payment. This is really serious threat to use hdfc credit card.

Best regards,

Ravi mishra

Hello team,

I had very bad experience with payzapp, my money got deducted while transfering money from yesbank crdit card to payzapp, but money not reflected in payzapp, even no customer care and no one is responding to give complaint, hdfc bank has responsibilty to return this money to my account if payzapp is not working, still why you are maintaining this worst app, i am planing to complaint this issue to rbi if issue not resolve in 24 hours.

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