HDFC Bank Complaints & Reviews

My hdfc credit card rewards points has been redeemed on 24th nov 2017 and was vouched against it in chroma retail. The value of each voucher is worth of rs 5000 against hdfc reward points of 2000. After a week of my redemption, i have received an sms on my mobile stating (Dear customer, this is regarding your last redemption on my rewards catalogue. Please note that at the time of redeeming the gift voucher, point balance was not sufficient. As a process, the remaining points or equivalent amount would be debited to your account. No action is required by you. Helpdesk help. [protected]@gyftr.com / [protected]). When i checked with the customer care of hdfc reward point centre, there response was very rude and had threaten that im liable for paying that amount for their technical glitches or clerical error. To be precise i have not violated nor cheated but only followed as per hdfc reward point terms. Inspite of this they are forcibly charging me for there mistake. It looks like hdfc is marketing their vendors by fooling the public with their reward schemes.

I have my credit card dues pending. Due to some unwanted circumstances i did not pay the amount. Now my family members and relatives are getting calls from hdfc bank team and my relatives are getting harassed. I have been put through shame and this has affected my mental well being. I am totally ready to suicide if this harassment does not stop today. I am the one who is responsible for this due amount and my family members should not be harassed at any condition. Please take appropriate action or hdfc bank will be responsible for any mishappening. I hope for an immediate action. The number from which my family members are getting harassed is[protected] and the caller is named shanti.

Registered contact details/email id: [protected]@gmail.com
Credit card number: [protected]

Hi,

I had lost my food plus card, i am a tcs associate, could you block the card and issue the new card. Also my old card has balance money in that account.

Could you please transfer the amount in the new card. I am waiting for you response.

The food card number is : [protected]

Please resolve this matter as soon as possible.

Ur transaction on hdfc bank debit/atm card ending 3080 for rs. 809.10 has been credited/reversed by myntra1209105 on[protected]:18:41:37

I got this msg from hdfc as i have returned the order to myntra. Still i can not see the amount reflecting onto my account statement.

It's already been three working days and i am worried as i have returned another order too. Hope the issue would be resolved and won't have to face everytime.

Hi, i am jayanth and my application number is "[protected]s3" i couldn't track my application and it's been a week that i've got a message stating that my application has been approved... But after that there is no update regarding my application.. Please do the needfull. I need to find my credit card application status asap!!! Expecting some help from your end... Hope this will be helpful to me

Hi hdfc care support,

This is with regards to the security concerns using net banking.
(Please take this into account as a suggestion)

When transferring amount to the added beneficiary, it doesn't ask for any otp/verification.
Ideally it should ask some security verifications, also when transferring amount to the added beneficiaries.

Please let me know why there is a lack of the major security verification in the net banking and also let me know if you already have these ideas in the pipeline items that should be implemented.

Thanks
Shubham
[protected]@gmail.com

Hi,
I tried to book for tatkal ticket on
September 1st 2017 (11:05 am) from my debit card. When i book, my money deducted from my account but ticket was not booked. It gets cancelled. Till now my money was not refunded to my account. Please take this as a serious issue & response me as soon as possible.

Booking details:
*irctc txn id -[protected]
*booking id from - dinehmjk
*date of booking - 1st september 2017
*amount deducted - rs. 1858.66

Note: i have attached a screenshot for your reference

I applied for hdfc fastag on 27-oct-17 and my application reference number is hfr006713. Even after 1.5 months, i did not receive my fastag. I already pais rs300 online. After 2 days of application, i got a mail from hdfc to send the documents as email since there server was not working. I sent the documents immediately and after that no response from hdfc. The toll free customer care is of no use. Nobody attends the call in the contact number provided in the email. Is this service provided by hdfc. I was a customer of hdfc for the past 16 years. I was really disappointed with the service of fastag from hdfc. Please refund my money of rs300

Hi sir,

I have hdfc bank account opened in syntel as a salary account in 2010. Main branch is tiruvanmiyur, chennai. Accnt num is [protected] - raghuvamsinathreddy.
It is salary account and i was assured by hdfc agent that i don't have to maintain minimum monthly balance for this account. Currently i am not using it because as i moved to another company and they have asked me to open an account in different bank. I see that nearly 3000 has been deducted from my account and now the balance is negative. I shifted to another city and bank people asking me to go to main branch to close the account. First of all i am not ready to go to chennai simply to close this account and i didnt even get any intimation about this deductions. Can you please refund the money back to my account. I didnt use this account as i don't need it if you are going to deduct money like this without intimation you are doing fraud and more over i dont understand why i cant close this account in any hdfc branch when everything has become online.

Dear sir/madam:

This is to inform you that, every month iam getting a finance charges in my statement of credit card no-[protected].

I have given the mail also to hdfc customer care, but have not got any single response.

So, requesting you please waived off the charges from my accounts else i will surrender the card at your end by deducting these amounts from the present debit amount in my card.

Total finance charge & late fees amount is as under.

Finance charges late fee charges
Jan-17 260.05 oct-16 400
Feb-17 2209.3 oct-17 750
Mar-17 2330.27 may-17 700
Apr-17 2525.93 mar-17 700
May-17 2507.23 feb-17 700
Jun-17 2414.59 total 3250
Jul-17 2126.85
Aug-17 1657.97
Sep-17 1701.95
Oct-17 2069.7
Nov-17 1916.38
Dec-16 227.76
Total 21947.98

Requesting you, please help me in this regards.

Thanks & regards,
Bishnu prasad panda
Mob:[protected]

I came to know that my saving account has been debited for rs. 118.00 on 02 dec 2017 towards adhoc stmt chgs incl gst 241117-mir[protected].

I don't remember going to any branch for requesting any statement.
I want to understand why this amount is taken from me. I tried calling the customer care number but did not receive any proper response. Please help.

Kindly revert my money to my account.

Dear sir
Since last 3 month i am unable to recieve my payment of my policy no[protected]
Which was already complaint (Complaint no - hli005629dg) by me.
So many time i talk to hdfc life executive firstly they told me for buy another policy on behalf of this policy, i was done same and submit the documents to executive he give me a complaint no & told me the that i have got money within 45 days but still i have not get any money.
So i requested to you please help me, i will very thankful for it.

Thanks/regards

Dhananjay giri
Policy no[protected]
Complaint no - hli005629dg
Mob - [protected]

The bank charged me for use of priority lounge even though three visits were allowed free wen they offered membership to regalia credit card. Tis was their usp

Also i was charged for three people even though i was alone

Ref no is[protected]
Credit card number is 5522 xxxx 0234 0549

Instead of giving me the proof, the bank reverted with a bland statement and enclosed a link to how i could cancel my credit card

A simple issue and they act so high handed

Dear sir,
​​​i sudhir sharma current account customer id 52762646 and other id 1388838 saving
We are connect with hdfc last 18 years, ​ asking call center officers only no[protected] try many time not pickup, ​finely we find ur id online then we request/share problem ​​
Now we are facing problem with our branch hdfc0000583 new colony gurugram current a/c [protected] blocked due to kyc last 15 days, we are submitted all documents like gstin 06bhvps9511d1zx
Gst online confirmation, pan, voter id and aadhaar id with stamp/sign aadhaar also we confirm submitted online banking confirmation message we rec our gst id with stamp/sign and gst online also confirmation with mention tax payer regular, gst active information print with stamp/sign ur staff demanding form 6 we are asking ur employee form 6 guideline the have no answer?
We are asking ur employee other option without the have no answer?
Sir g every weak we are ignore other bank person request us to open current account why?
Sir g we are sending attached our documents ids if sufficient pl active our account otherwise unlikely we open account in other bank to clear our client payments and firm cheque now 3 cheque are return due to account block and around 9 lac cheque are in our ​​drawer kindly help suggest what we do next we are already facing problem last 15 days?
Our closed complaint case 6380530 and 6360987 without solution​/​suggestion​ ​638111​7​ ​ ​
​ ​​we are confirming other banks they confirm us attached stamp/sign documents sufficient to kyc and no need to any form 6.

​ ​thanks & best regards

Sudhir sharma [protected]


From
M/s pumpwala & co.

My name is imrankhan. I am regular saving account opening for hdfc bank as date on 20/11/2017. But, i submitted all documents with 10000 rupees cheque. From hdfc bank nungabakkam branch. But, i am not getting any sms, any email, my account no from banker end. But, 10000 rs cheque has been cleared at 28/11/2017. But, not helpless persons for bank in charge or customer care. What i do do.

Dear madam/sir,

I am selvakumar from sales (Tamilnadu), i was worked as employer as sales officer in sli (Sustainable livelihood initiative) division, my emp code 128473 the period of 2014 to 2016 and perambalur branch (1872), till now i didnt receive my relieving letter,

Pl request you to provide my relieving letter asap to my mail id

My mail id:
[protected]@gmail.com
[protected]@gmail.com

Mobile no:
+91-[protected]

My mailing address:
1/1 c, east street,
East rajapalayam post,
Gangavalli taluk,
Salem district,
Tamilnadu - 636 116.

I am trying to close my saving account with hdfc bank for last 3 years as i so not require the same but whenever that has been submitted to them they have returned it back stating that there is a credit card linked to that account so get that card closed first and they are not able to provide me with the details of credit card and have every time asked to contact phone banking and whenever i contact phone banking they say that there is no credit card linked to that account. I a a senior citizen and i dont require that acccount still they are charging everytime for non-maintainence also. Please help as i have posted complaints in hdfc banks website also but the bank has become so big that they are not bothered of small customers and their complaints

Dear hdfc bank,

My customer id 63560492; i had submitted rekyc through email on oct 30th 2017 to branch manager as there were no changes on my address.
I have been advised to submit online for faster completion, and i did the same on november 1st

Later when i called customer care, was able to get someone after 30 minutes and been told that they didn't received through online.

Followed-up on email and called branch manager as well, somehow the debit restrictions were removed and it helped my ecs cleared on nov 10th..

Now, again my account been restricted.

There is no way to verify the status of rekyc done or not in online.
There is no reference number when submitted through online.
This is like bank wants to know about the customer, but they hide even basic information and no courtesy.
I had uploaded yesterday (Dec 1st) again through online and no reference at all to track or no way to know the status.

As usual the customer service always says they are busy and have to wait forever, and even if we get they are not able to help due to the scope of their access.

Appreciate if you review and help in getting this sorted out sooner.
Also, please ensure to have transparency of this process.
Thank you
Jyotish kumar

Dear team,
I got salary account, [protected] with hdfc bank ltd since mar2015, resigned from employer and same has automatically migrated to regular savings account of mab 10k without any prior authentication of me and started to charge my account monthly 600rs almost 20k rs. Here started the problem and really frustrated with the hdfc bank services and process for account closure. Here am exploring the stages wise issues faced and still facing the problem for closure of the account.
My account got linked to dmat, personal loan, apy because of this unable to close the account and bank charges are growing like anything almost charged me 20k above ….
My struggle to close account
1. Dmat closure:
I left the organization nov16 and requested the dp (Account number :01695516 dpid:[protected] closure team to close the dmat account on nov16 its self to avoid annual charges from mail id [protected]@gmail.com the only mail id given to all my personal accounts, received the reply “mail has to be sent through registered mail id, after enquired bank updated wrong email id [protected]@gmail.com because of their operational error my account got pending for closure till the date. One fine day i went to the head office provided the request for email id updation and same has updated after regular follow ups and complaints. At last my email id updated and sent a mail to the closure team but replied annual charges are pending. Iam raising the questions below
Why i have to pay annual charges? Not used any of your services and additionally all of my time spending to send mails to your team? Wrong mail id updated at your end at time of account opening?
Reference:
2. Personal loan: 4288662
Requested to change si to other bank account where i am holding nil balance account previous employer given that without any annual charges same has updated after two months, now within two months instead of expedite the request hdfc bank started to levy charges for cheque bounces almost two months charges amount round off 2000/- how a normal person will pay these charges additionally all my credit history gone. Iam really hurry to close my hdfc account but these are the barriers stopping me to close the account don’t know how this private organizations regulated and who will save the layman from this exploitation.
Note
The below one is recent incident, very funny one and complained by me bank first debited the charges instead the loan emi amount,

I had a personal loan 4288662 and emi 7198/- due on this 07oct2017 due to request submitted to change debit instruction to other bank but chq presented under customer i'd 60246623 and showing hold balance of 7198/-, after knowing this same fund 7198/-transferred to hdfc and account balance showing as zero. On the same day informed the concern department the way how i explained to you. I thought that things are going smoothly but suddenly i received belows msg
For "inr 6, 490.00 dr to a/c no xx4452 towards 1210 overdue loan - 4288662 recovered val 12-oct-17. Clr bal inr 708.00.
Shocked and complaining to you what happened...
You first collect your loan amount due or imposing frivolous charges, what process you are following, we are not rich to cover all your npa, never fare at all.
3. Apy account:
When the central government giving the target to the contribution of apy the first bank supported to the govt is hdfc bank, now i am planning to close the account and need the funds back but no branch has clear answer and process simply customer care reply visit the branch, after visited no information regarding that.
Because of this my account accumulating charges monthly who will save me from hdfc bank ltd.
Since one year please check all mails from mail id [protected]@gmail.com to hdfc bank to all concern departments regarding this you get evidence of my writings, i can go for companies tribunal and claim for the inconvenience caused for the closure a salary account but our system is very slow to solve the cases that to against no 1 bank in india. Our pm supporting the privatization without proper regulatory system to monitor the exploitation.
Last hope left ombudsman, hoping the best to all my long standing problems.
My request is close my dmat account and apy account and waive off the personal loan charges then i never look back to hdfc bank …..

I submitted online form on 25th nov 2017 for fastag and paid rs. 300 (200 deposit and 100 topup)

Application num
Hfr013334

I uploaded adhaar, rc as well as passport and even got alert that upload is successful. I got email to print application, sign and upload. I did the same. But after that there is no response or update. The toll free num [protected] doesnt seem to work.

Why is hdfc so careless about these operations.

Kindly issue me the fastag or refund my money.