Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Apr 15, 2026
Complaints 32946
Resolved
18420
Unresolved
14526
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 1069

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
Cp jain
from Ahmedabad, Gujarat
Dec 7, 2017
Resolved
Report
Copy
Resolved

Address: 380050

Dear hdfc,

When it was time to open account your people was like sir ye ho jayega, wo bi ho jayega, isme bi discount karva denge, ye charges bi reverse karva denge but hadn't full filled any promises as they were talking about.

I had filed the share transfer request a month before. Your executive had told that it would be done in a week. It's more than 40 days and process is still pending even after completing all the payment which was asked by your company. My account closure is delayed due to your such a pathetic service and they are charging me for low amb. I am planning to take you people to. The consumer court as this is fault of your people and you people asking me to pay for your delay.

With regards,
Chetanprakash jain
Jan 15, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 07, 2017
HDFC Bank Customer Care's response
Hi Chetanprakash,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Shubham Udiwal
    Dec 6, 2017
    Resolved
    Report
    Copy
    Resolved

    Dear sir
    My name is shubham
    I have my debit card
    But today on 21:06 someone used my card at satyam cplex bahadu
    But at that time i have my card in my pocket
    And money is deducted from my account please let me know what is the problem and how can i overcome by this
    It is an serious issue
    My no. Is [protected] please reply me immediately
    And my mail me
    Jan 11, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Dec 07, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    We're sorry to hear that. Please share your Account No./Customer ID with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

    Anay,
    HDFC Customer Service Assistance.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      H
      Harneet Dhillon Minhas
      Dec 6, 2017
      Resolved
      Report
      Copy
      Resolved

      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

      I did not even apply for smart emi option and bank itself activated it.. Why should i pay for a service that i did not opt for.. Everyday a new features is self activated.. Atleast take permission before activating something and deducted money.. This is a method to make easy money.. Very irritating.. Please get this resolved as soon as possible or else i will have to take up matter at a diffferent level. You have have no options for deactivating services
      Jan 21, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Dec 07, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share your complete concern, card no./customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

      -Anay
      HDFC Bank Customer Assistance
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        Manish2021
        from Delhi, Delhi
        Dec 6, 2017
        Resolved
        Report
        Copy
        Resolved

        Address: New Delhi, Delhi, 110023

        I also recieved a call from hdfc life insurance department and told me for providing a loan of 970000 against hdfc classic assured plus policy for which intially i have to submitt a check of 97000k on the name of hdfc bank, the loan is given for 10 years and i have to pay 9 emi of amount 97000k per year with no interest, now i got it that they all are fake they just make their own incentive by selling their policy and want to complete their monthly target by making people fool, but I pay a half amount of 48500k to hdfc bank so please tell me what do I do my half amount is stuck in this if any possible way to get my money I am very thankful to you please any way is possible to get my money back, i am very thankful to all of you guys for sharing this information and thanks too to consumercomplain.in for this helpful website for consumers .
        Thank you once again guys
        Jan 9, 2018
        Complaint marked as Resolved 
        HDFC Life customer support has been notified about the posted complaint.
        Verified Support
        Dec 08, 2017
        HDFC Life Customer Care's response
        Hi, kindly write your issues to us at [protected]@hdfclife.com from the registered Id for us to have a look into it.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          manema2013
          from Mumbai, Maharashtra
          Dec 6, 2017
          Resolved
          Report
          Copy
          Resolved

          Address: Raigad, Maharashtra, 410206
          Website: HDFCLIFE HEALTH CLAIM

          Hello sir,
          I have the policy no: 90355292, hdfc life easy health & claim number:[protected]
          As per your hdfclife claim process i have applied the claim on 6th august 2017 for my illness, i have received 1st communication email note on 26 august2017 with the document received: 1: claim form 2:cancel cheque 3:photo id proof 4:discharge summary 5:hospital bill 6: lab report.
          The pending documents are asked 1: consultation paper related copd & hypertension since detection including 1st consultation paper 2:complete set of indoor case paper with admission & history sheet, tpr/bp chart, dully attested with hospital authority. 3:consultation paper prior to admission in hospital & referral letter to appollo hospital.
          I have send the pending documents on 18/9/2017 to hdfclife mahalakshmi branch by the courier (Professional courier) pod number:[protected] from your hdfclife panvel branch.
          Again i have received the communication note on 26 september2017 same as before without mentioning the pending document received or not which is send on 18/9/2017.
          Your communicating staff admitted that they received the courier send on 18/9/2017.
          My requirement is that if they received the courier then what the documents they received they must display as per the 1st note. Your responsible staff is failure to display the documents & closing the file without intimating (No email or call). Totally irresponsible among their duties replying (Comment) that due to insufficient documents, we are closing the file.
          And after long email communicaions still they are replying "to enable us to process your claim, kindly submit the pending documents."
          What is this? Is this the your motto to say the people "sar utha ke jiyo".
          Regards,
          Mahesh
          Claim number:[protected]
          Jan 12, 2018
          Complaint marked as Resolved 
          HDFC Life customer support has been notified about the posted complaint.
          Verified Support
          Dec 07, 2017
          HDFC Life Customer Care's response
          Hi, the concern related to claim is being looked into by us and accordingly, the response would be shared with an update ASAP.
          Verified Support
          Dec 11, 2017
          HDFC Life Customer Care's response
          Hi, as per claim documents and FR raised, we will require the below listed documents to process the claim ahead.

          1) Kindly provide all previous consultation paper related to COPD and hypertension since its detection including 1st consultation paper.
          2) Complete set of indoor case paper with admission and history sheet, tpr/bp chart duly attested with hospital authority
          3) Consultation paper prior to admission In hospital and referral letter to Apollo hospital.

          For any further queries, you may write to [protected]@hdfclife.com.
          Hello sir,
          that is what I have said to you I have send these listed documents on 18/9/2017 to your healthclaim section they denied, so Now again I send the same documents scan copies .
          What does it mean? that your staff lost or misplaced the original listed documents.pl.have a look.
          HDFC Life Customer Care's response, Dec 16, 2017
          Do send the hard copies of the above listed documents to HDFC Life, 11th Flr, Health Claims Team, Lodha Excelus, Apollo Mills Compound, Mahalaxmi, Mumbai 400011. As the team has not received all these documents, hence you have been requested to provide the same.
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Ajay kumar Balusu
            from Surat, Gujarat
            Dec 6, 2017
            Resolved
            Report
            Copy
            Resolved

            Address: 560011

            Hello sir/madam,

            My name is ajay kumar balusu.

            My salary account (In hdfc bank) was created in my first company in feb 2016, so once i left the company and joined in other company in the month of dec 2016, i had to open another salary account in hdfc. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the month of august. I had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. After that i never logged in to my account through net banking, recently in my new hdfc salary account they connected to old account with -8300 balance. And till now i didn’t get any messages regarding negative balances, recently i got one message that (Your hdfc bank account linked with adhar card). This message i got in december 2017. So that means till now they didn’t updated any details of mine, so now govt announced to update adhar details mandatory so they now linked by themselves.. Till now i didn’t get even one message or mail regarding the account converting to savings account and balance going into negative. My account no: [protected].
            Jan 24, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Dec 07, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            We are working on your concerns vide ref no:[protected] and will get back to you within 3 working days.

            -Manoj
            HDFC Bank Customer Assistance
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              L
              Luchingba Rajkumar
              from Hojai, Assam
              Dec 6, 2017
              Resolved
              Report
              Copy
              Resolved

              Loan applied at oct and didn't done any progress work and delaying the process by employee. I have waited from october till now and no responds is from their side. They just comfort us with words. I applied for baleno sigma (Sigma) and done booking at guwahati bimal motors. Car have arrived at guwahati and process not complete at manipur hdfc paona bazar branch imphal. I have deposited rs11, 000 at bimal motors after the information from bank. Till now my auto loan is not sanction so from which side i will get this deposited money. I think my loan is not going to be success so kindly give a solution.
              Jan 10, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Dec 06, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              I request you to share your Loan application details and contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

              -Bejoy
              HDFC Bank Customer Assistance
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Anumol p.g
                from Mumbai, Maharashtra
                Dec 6, 2017
                Resolved
                Report
                Copy
                Resolved

                I am anumol pg hdfc babk holder... Its so bad to say when approach hdfc nerul branch as i miss my atm card... Am waiting from 7th november till 6th december because my adress issue.. And everybody including ast manager mr prathamesh who was so hesitated to help someone, told me we can do nothing... It was so bad experince... I never experienced such an experience from any other bank... So sad to say...
                Jan 21, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Dec 07, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                The issue is being looked into with reference number[protected]. You may contact Mr. Pankaj Agarwal on [protected] for assistance.

                -Manoj
                HDFC Bank Customer Assistance
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  sraju75
                  Dec 6, 2017
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: 400095

                  Dear hdfc bank,
                  My customer id: 60428720
                  Name: salman raju naidu
                  Branch: bapatla

                  I had a/c and credit card with an hdfc bank and i got 2 massage from hdfc bank at 09.54pm and 10.10pm on 2-12-17, which my total amount of 10000 + 6000 = 16000/- is deducted 2 times cash withdrawal from sector 4, vaishli, ghaziabad, ref no was eaw-7363x…7937, spcn[protected]/7101, after see this massage i withdraw some amount 100/- from mumbai atm, but my debit card is physically available with me and how someone can withdraw money from my account at uittar pradesh, but i am staying in mumbai. There is very bad service by hdfc bank debit card data got leaked by hdfc bank to somebody that it's impossible without card and pin to debit amount from my account.
                  Also i registered a complaint, my service request number is ref id-1455473, id 1455470 and mump[protected]. I am following up customer care he is telling me that "it is not in my hand, it will be handle from other" and when i ask that when it will be resolve that time he said that "i don’t know".
                  But i have issue with my hdfc credit card bill (12000/-) due date coming 8th of dec 2017 if i don’t pay this amount they will be put penalty + 3.5% interest on total amount + 26% gst, if i have that amount 16000/- i don’t have any issue.
                  I want my money back and if i do not get my money back then i will complain against your bank in the higher authority.
                  Is our money not even secured in bank? What kind of security hdfc bank provide to their customer.
                  I have attached here my bank statement for your reference.

                  Thanks
                  Salman naidu
                  [protected]
                  Jan 13, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 07, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We are working on your concerns vide ref no:[protected] and will get back to you within 3 working days.

                  -Manoj
                  HDFC Bank Customer Assistance
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    Prashant Nanda
                    from Patur, Maharashtra
                    Dec 6, 2017
                    Report
                    Copy

                    Address: Sangli, Maharashtra, 416416

                    I am also victim of this fraud from shruti desai and rahul sharma. I submited the kyc for policy to local branch with payment dd. Policy received of rs. 650000/- but loan is not received after documentation with shruti desai and rahul sharma.
                    Please help me to recover the amount from shruti desai hdfclife trainer and coordinator from ludhiyana, noida, delhi and punjab. Shruti desai mob: 91 [protected]
                    [protected]

                    From
                    Prashant nanda
                    [protected]
                    HDFC Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Archana Sarada
                      from Mumbai, Maharashtra
                      Dec 6, 2017
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Sangli, Maharashtra, 416416

                      Your bank officers convinced me to open a dmat account which they told me will be free of charge for me as i m preferred customer. But later after completion of all formalities received a msg deducting rs 2999/- from my saving bank account no [protected] in july 2017. I had submitted complain letter to the bank but they are not responding. I feel cheated by hdfc and have not yet activated dmat account.
                      Jan 13, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dec 06, 2017
                      Updated by Archana Sarada
                      I request reversal of 2999 rs wrongly deducted from my saving bank account [protected] in July 2017
                      Verified Support
                      Dec 11, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your correct account number, Date & amount of debit of charges and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information.

                      -Manoj
                      HDFC Bank Customer Assistance
                      Verified Support
                      Dec 12, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We understand our branch official Mr. Krishnat Jadhav has contacted you and addressed your issues relating to Depository charges. For any further assistance and for all your Banking needs, you may please contact Mr. Krishnat Jadhav on [protected].

                      -Manoj
                      HDFC Bank Customer Assistance
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        amiyaranjan mohapatra
                        from Ranaghat, West Bengal
                        Dec 6, 2017
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Khordha, Odisha, 752102
                        Website: [email protected]

                        Dear sir i am a hdfc including customer for bike loan but my cheque bounce but iam paid my emi. My self call customer care but your employee talking in rough language i. E bhika magiki dia dog and miss language lajamaduni, nilaja and miss biheve in your office managerbiswajit sundary. But my self in unducated and farmer. I am paid total amount of dues to go there and miss beheve in manager. Your staff talking wrongs information and talk in court case in against loan.
                        Jan 20, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 07, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I request you to share your Loan Account number and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                        -Manoj
                        HDFC Bank Customer Assistance
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Manish Kumar02586
                          from Jamshedpur, Jharkhand
                          Dec 6, 2017
                          Resolved
                          Report
                          Copy
                          Resolved

                          Dear sir,
                          Hdfc credit card sales person insist me to buy one assist wallet to protect my credit card. No amount will deducted from account confirmed by hdfc sales person. But, amount deducted form my account. I am not interested to buy one assist wallet. Kindly help us revert back my amount.
                          Regards:
                          Manish kumar
                          Mail:manish. Kumar. [protected]@gmail.com
                          One assist relationship no:3158874
                          Mob-[protected]
                          Aug 9, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Manish,

                          Greetings from OneAssist...!

                          We deeply regret for the inconvenience caused to you.

                          As per your request, plan has been cancelled vide Service Request number 2633644 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

                          Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                          Regards,

                          Brijesh

                          Team OneAssist.
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Mohd Aqueel
                            Dec 6, 2017
                            Resolved
                            Report
                            Copy
                            Resolved

                            nri - kyc update issue - account blocked despite many re-kyc attempt

                            Found this forum and feel to share my experience and issue with kyc update.

                            I am keep receiving emails from hdfc for kyc update and my a/c debit transaction have been blocked. Funny thing is the email i received from them to update kyc it’s mentioned [protected]@hdfcbank.com and i have tried to send them few times and i received failure bounce back ‘user unknow’- antispam.
                            However, i have already submitted...
                            Helpful
                            Found this helpful?
                            2 Comments
                            Report
                            Copy
                            R
                            Rajiv K Pradhan
                            from Bhubaneswar, Odisha
                            Dec 6, 2017
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Khordha, Odisha, 751006
                            Website: www.hdfcbank.com

                            Hi,

                            I have received verification calls to my office desk, verification got completed successfully also verification done 2 times by physically visit my office place. But, when i checked my status i saw this message online as 'disapproved' application.

                            Reference number: [protected]e8

                            Status: disapproved

                            Remarks:- a format of the copy of letter sent to you has been attached for your reference. Pls fulfill the requirement and respond to us for processing the application further. Thank you

                            What the hell is this? When i never got any letter, how could they say that they sent a letter?

                            I already wasted 10-12 days on it... Please tell me the exact reason so that i can apply a credit card from some other bank rather than wasting my time with hdfc.

                            If i am not eligible for credit card on your bank please return my all documents that i had been submitted to your executive.
                            Jan 16, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 06, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We have noted the concerns expressed in your post and we wish to reassure you that your application was forwarded and put through the application approval process as per existing guidelines. We take this opportunity to inform you that address verification forms an important leg in the card application approval process. To proceed further with the same, we request you to provide us with the duly signed and completed Residence declaration form, mentioning your complete residence address along with the proof for the same to the following address. HDFC Bank Cards Division PO BOX # 8654 Thiruvanmiyur PO Chennai 600 041 by post or HDFC Bank Cards Division No.8, Lattice Bridge Road Thiruvanmiyur PO Chennai – 600 041 by courier. To help us serve you better, please quote the above mentioned reference number in all your communication in this regard. We would be grateful if this email receives your immediate attention as we would be able to take up further processing of your application only upon your confirmation on the above. We request you to visit the below link to download the residence declaration form. https://www.hdfcbank.com/personal/form_centers/form_centers

                            -Manoj
                            HDFC Bank Customer Assistance
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              vnayak34
                              from Mumbai, Maharashtra
                              Dec 5, 2017
                              Resolved
                              Report
                              Copy
                              Resolved

                              Hi, i have debited my hdfc bank debit card of rs 1098 from savings account on 03/12/2017 for membership activation fee.
                              Hdfc bank are the one who directed me to one assist but really this company is not taking any request and auto payment mode is activated in my credit card. When i asked for the hdfc bank help they are not responsible.

                              I don't need this wallet protection plan. Pls deactivated my membership policy and refund the same into by account

                              Also this is unfair that you cannot deduct the amount from the credit card without prior notice through call/message.
                              And hdfc bank also has to recheck this issue with the auto payment modes.

                              I din't expect this irresponsible behaviour from hdfc

                              Mobile no [protected]
                              Aug 9, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              Greetings from OneAssist...!

                              We are unable to trace your details. Request you to kindly revert us by messaging us on facebook. Please share your membership details on our facebook page.

                              Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                              Sagar

                              (Team OneAssist)
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Samar Singh Panwar
                                from Delhi, Delhi
                                Dec 5, 2017
                                Report
                                Copy

                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                Hi there:

                                I would like to report you about the misguiding incident happened on 16th november 2017 with opening of hdfc ergo health suraksha regain sum insured 300000 inr family floater plan with premium amount 17958/- for 2 years. On 16th nov[protected] inr debited from my hdfc regalia credit card ending 5042 against the purchased policy and policy got cancelled on 17th nov 2017 without any valid reason reported by akansha panwar (Relationship manager) who sold the policy to me and misguided till 27th december 2017 that policy is in procedure and will come soon to me. She told me that your premium amount has been increased so the policy has been cancelled.

                                I don't understand why policy has been cancelled after payment made. I need a proper clarification from the department and compensation about the loss of increased premium amount. I could purchase policy from other companies but you guys left me no option as i have to pay premium as per different age slab. I had also words with hdfc ergo department and they confirmed policy hasn't cancelled by them despite delay and cancellation done by hdfc bank.

                                Please revert asap that i can make decision as per my need.

                                For more information on this case i have hn no. [protected] to verify.

                                Thanks & regards,
                                Samar singh pawar

                                Hdfc a/c. No. [protected]

                                C-257, sector-22,
                                Noida (U. P.) - 201 301
                                Mob: +91 981.077.3130
                                HDFC Bank customer support has been notified about the posted complaint.
                                Hi, as per hdfc ergo health officials version premium paid by you through hdfc bank that they have recived the amount towards premium & now they have to issue renewal letter & official reciept so that policy is valid w/o any break. You may insist for the same.
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  T
                                  techiejaat
                                  from Noida, Uttar Pradesh
                                  Dec 5, 2017
                                  Report
                                  Copy

                                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                  Website: www.hdfcbank.com

                                  Hdfc has deducted total 1534 from my salary account. I have been following up from last 15 days but hdfc is not even bothered to answer. I have salary account in hdfc so i cannot close it. Please if someone listening please refund my money or plz help in refund. I am a patient of ankylosing spondilitis and it is very hard for me to do job. I am working just to fulfill my family needs. Please rbi, government of india if anybody can help. Hdfc bank doesnt cares about their customers. Please help if there is still humanity left.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    Ramuanil
                                    from Nattam, Tamil Nadu
                                    Dec 5, 2017
                                    Report
                                    Copy

                                    Address: Sivaganga, Tamil Nadu, 635601
                                    Website: www.oneassist.in

                                    I am a hdfc bank credit card holder. The bank has auto debited rs.1899/- from my credit card number ending with 6625 without my concern on date:15/11/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

                                    One assist relationship number: 1463430
                                    Name: ramu. R
                                    Mobile no: [protected]
                                    Credit card number ending: 6625
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      amit tank b
                                      from Surat, Gujarat
                                      Dec 5, 2017
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Rajkot, Gujarat, 360002

                                      Respected sir,

                                      Please find the details for bank charge debited in our account. We have already submitted dec (Tid no.[protected] machine to the bank on date 27/09/2017.
                                      Hdfc bank account no.[protected]

                                      Bank charge details are as bellow

                                      22/09/2017 low usage charges-aug[protected] c54524 rs.1178.82
                                      22/09/2017 service charges-oct[protected]c54524 rs.116.82
                                      28/11/2017 low usage charges-oct[protected]c54524 rs.1178.82
                                      28/11/2017 service charges-oct[protected]c54524 rs.116.82

                                      A charges with edc machine tid no.43032823 we are not using but still low usage charges are debited in our account.

                                      Please do need full for the same

                                      Thanks
                                      Jan 12, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 07, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We have taken up the matter with concerned team and will respond to you on your registered email id within 5 working days. The reference number for your query is[protected].

                                      -Manoj
                                      HDFC Bank Customer Assistance
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit