HDFC Bank Complaints & Reviews

Address: 147001

I got my nee hdfc credit card.next month when i got my credit card statement.i saw one assist service applied on my card and1299rs debited from my card.its all fraud.i want to deactivate one assist service and refund my 1299rs as soon as possible.

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Dear Team,

I want to continue my HDFC account but bank imposes some kind of penalty due to non maintenance of minimum balance in saving account(converted from salary to saving account).
Request you to please waive off the penalty.

Account number- [protected]
Customer id[protected]

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Address: Dhenkanal, Odisha, 759001

I am hdfc credit card holder. Recently i received a message that my oneassist plan is activated. I am not interested in this plan and want my money back that is charged from my hdfc credit card.
My plan is enhanced wa privilege single plan and i have been charged rs. 1899/- for it.

Kindly refund it soon as it was charged without any consent.

Relationship no. : 3139990
Plan name: enhanced wa privilege single plan
Name : mohammed afzal

HDFC Bank customer support has been notified about the posted complaint.

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Address: Hyderabad, Andhra Pradesh

I am a hdfc bank employee i left the company 2 months ago then today i received a mail stating that i should pay company 1 month salary as i have not served my notice period. And they call it as notice period recovery act. When i joined the company no one informed me that i should pay 1 month salary if i leave office with out serving notice period this is not there in any where and apart from that i haven't sign any bond with them. I feel cheated today as it stated if i wont pay to them they said they will take legal action against me i feel disgusting with that bank i curse the bank that it should exist only in memories.

Jan 4, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 04, 2017

HDFC Bank Customer Care's response Dear Sir,

Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

-Anay
HDFC Bank Customer Assistance

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Hi,

I had salary account created with hdfc bank 2 years ago by previous company. Recently i changed to new company, they are linked with hdfc salary accounts and have created new hdfc account for me, when i logged in to my net banking it shows the old account details with negative balance. As per rbi guidelines no bank account should be in negative balance and if the account is not in use for more than 6 months or a year, the bank must intimate the account holders and close it. Instead the bank is trying to create negative balance and creating burden to the account holders.

Earlier, i had good experience with hdfc banking, but now i am little panic after seeing the negative balance charges.

Kindly waive off the negative balance & close my old hdfc account at the earliest.

Please share me the email id, so that i will send the account and customer id details.

Please do the needful.

Thanks

Dec 14, 2017

Complaint marked as Resolved

1: Posted my request in Consumer complaints. 2: HDFC Bank Customer Assistance requested to share the account details to [email protected] . 3: After sharing my account details, got call from my account home branch. Requested to visit the branch. I went to the home branch on 8th December 2017 and submit the closure form. 4: Received acknowledgement that account will be closed within 8-10 days. Thanks All.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 4789 without my concern on date:01/12/2017 for oneassist mfee. It shows in my unbilled amount.

I am not interested about this service and don't want this membership any more. So -
1) cancel the membership and -
2) refund this debited amount of rs.1399/-.

Oneassist relationship number : 3187613
Name :- ashwini a. S.
Mobile no. :- [protected]
Credit card number ending :- 4789

Jan 5, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2017

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed and you may look forward to receive a response to your e-mail id in 12 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

-Manoj
HDFC Bank Customer Assistance

Dec 06, 2017

Updated by Ashwini Shrawage What is this ?

I am very much surprised viewing entries as follows:

04/12/2017 Dial an EMI 1399.00 Cr.
05/12/2017 EMI PROCESSING FEE SmartEMI LN[protected].00 Dr.

I have never opted for SmartEMI. You have once again done a mistake. You have converted my OneAssist MFee to SmartEMI.

You are kindly requested to:
1) STOP unauthorized debiting various charges.
2) Refund my OneAssist MFEE.
3) Cancel my Dial an EMI of Rs. 1399/-
4) Refund my SmartEMI Processing Fee Rs. 100/-

Thanking you.

Dec 06, 2017

Updated by Ashwini Shrawage Again when I checked my email, there was a surprise waiting for me. I got a mail from the Bank as follows:
[protected]-
Dear Customer,
Subject:SmartEMI Loan on your HDFC Bank Credit Card Number: 552365XXXXXX4789
We are pleased to grant you SmartEMI as per the details stated below.
Loan no.[protected]
Unsecured Loan Type SmartEMI
Amount Rs.1399.00
Fixed Interest Rate 1.50% p.m.
Tenure 3 Months
EMI Rs.480.39(Excluding GST @ 18%)*
Processing Fee Rs.100.00
Preclosure charges 3% (of principal outstanding at the time of closure) + GST @ 18%
[protected]-

I have never opted for SmartEMI. You have once again done a mistake. You have converted my OneAssist MFee to SmartEMI. This is again an unauthorized transaction.

You are kindly requested to:
1) STOP unauthorized debiting various charges.
2) Refund my OneAssist MFEE.
3) Cancel my Dial an EMI of Rs. 1399/-
4) Refund my SmartEMI Processing Fee Rs. 100/- along with Interest charged + Preclosure charges 3% + GST @ 18%.
5) Please do not give me any more shock that could cause me a Heart Attack...!

Thanking you.

View replies

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Dec 5, 2017

Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2624739 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)

Reply

Ashwini Shrawage's [Complaint's author] reply, Dec 6, 2017

What is this ?

I am very much surprised viewing entries as follows:

04/12/2017 Dial an EMI 1399.00 Cr.
05/12/2017 EMI PROCESSING FEE SmartEMI LN 3214836 100.00 Dr.

Again when I checked my email, there was a surprise waiting for me. I got a mail from the Bank as follows:
---------------------
Dear Customer,
Subject:SmartEMI Loan on your HDFC Bank Credit Card Number: 552365XXXXXX4789
We are pleased to grant you SmartEMI as per the details stated below.
Loan no. 0000000000032148364
Unsecured Loan Type SmartEMI
Amount Rs.1399.00
Fixed Interest Rate 1.50% p.m.
Tenure 3 Months
EMI Rs.480.39(Excluding GST @ 18%)*
Processing Fee Rs.100.00
Preclosure charges 3% (of principal outstanding at the time of closure) + GST @ 18%
---------------------

I have never opted for SmartEMI. You have once again done a mistake. You have converted my OneAssist MFee to SmartEMI. This is again an unauthorized transaction.

You are kindly requested to:
1) STOP unauthorized debiting various charges.
2) Refund my OneAssist MFEE.
3) Cancel my Dial an EMI of Rs. 1399/-
4) Refund my SmartEMI Processing Fee Rs. 100/- along with Interest charged + Preclosure charges 3% + GST @ 18%.
5) Please do not give me any more shock that could cause me a Heart Attack...!

Thanking you.

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Address: Jaipur, Rajasthan, 302015

Website: [email protected]

Hi i am mohit choudhary
My mobile no is [protected]

I had submitted the application online for hdfc fasttag on 28 november 2017.

My application reference number is : hfr013729
All the documents were uploaded online along with signed application.
Also, i had paid amount of rs300 online via credit card.

Since then i haven't been able to check the status of my application. Customer care number given by hdfc [[protected]]is really bad and nobody replies on that.

Also post submittal of application, neither i received any notification when i will be getting the fasttag or anything else needs to be done on my end.

Its sad to see that a good initiative by the govt of india is being wasted by banks. I am regular customer of hdfc from last decade but really have to say, the way fasttag initiative is being taken up by bank is not upto the mark.

Regards
Mohit choudhary

Jan 15, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2017

HDFC Bank Customer Care's response Dear Customer,

Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance.

-Bejoy
HDFC Bank Customer Assistance

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Address: Jaipur, Rajasthan, 302039

I am getting calls (Approx 10-15) daily for credit card security insurance plan. The series of there number starts from "1409". Sometimes they call from mobile number also. I have already denied for any type of insurance plans provided by hdfc. Still getting calls again and again. This is very bad. Kindly resolve this. User does not share his/her details to get torture by banks. Please look into this matter. I have applied for dnc also.

Jan 13, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 04, 2017

HDFC Bank Customer Care's response Dear Customer

We like to keep you updated on our products & services. This ensures you don't miss out anything new or exclusive. If you wish to stop receiving promotional calls/messages from us, you can register your No. for DNC here http://bit.ly/1TNT8UB.

-Anay
HDFC Bank Customer Assistance

Dec 07, 2017

Updated by Deepa Panwar Hello Sir,

Thanks for responding. I have already registered my number for HDFC DNC on 4th Dec only. I have received a sms for DNC request.
The lady that called me has no manners to talk and she was warning me that a charge will get deduct from my credit card if i will not get this insurance plan. She was calling me from different number with "1409" series. She also called me from different mobile number like +91 [protected] and +91 [protected].
I don't want a deduction of any of my money. Rather i will apply for closing of credit card. And I will apply from some other bank.

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R

RajanKumar0123

from Delhi, Delhi

Dec 4, 2017

MY credit card no [protected] has been settled but till now we will be closed from cibil clear of full blance payment so help.
my mobile no [protected]

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N

NAMBURU SAGAR

from Hyderabad, Telangana

Dec 4, 2017

Please provide my account number and customer id details mu name.:Namburu Sagar, Secunderabad vikramapuri branch hyd my email id [protected]@gmail.com and mobile number([protected])

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Address: 560082

Website: HDFC bank jayanagar 3rd block

My name is mohammed zafar residing in bangalore but working abroad, i have two nri joint accounts with my mom in hdfc bank, and i am trying to close one of my account and operate another from feb-2015 but the bank manager ms jyothi sudhindra is not allowing me to close, everytime i get different reasons once they say both the account holders should come & when we go together me & my mom they say ok dont close it or we will do check it etc etc..
Even today 04/12/2017 they said to pay the non maintenance amount of 7403 and they will close it but after paying the amount she said no we cant close it... Please please help me from this manager jyothi sudhindra... She is making me cry from past 2 years & 10 months.

Jan 4, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Nov 29, 2017

Ravindra fodse's response Pls reply me

Verified Support

Dec 04, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

Anay,
HDFC Bank Customer Assistance.

Dec 09, 2017

Updated by zafarsait1 Anay,
HDFC Bank Customer Assistance.

I have sent you the details

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R

Ravindra fodse

from Dhule, Maharashtra

Dec 4, 2017

Dear sir

My account adhar no. Not link im try 7 but not apadate so pls help me
My account no.[protected]
My co. [protected]
My email. [protected]@gmail.com

Reply

Z

zafarsait1

Dec 9, 2017

Mr Anay,
HDFC Bank Customer Assistance.

I have completed the instructions provided by you, now its your time to sort out this issue

Reply

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Address: 560010

I had applied fastag from hdfc bank on 3rd nov.
It was intimated by bank that i would be getting fastag within a week's time. Until now there is no information about the same (Whether processed, held, etc). The amount has been deducted from the account also.

When tried to reach customer care [protected], i always get a message stating "number busy". There is no e-mail address also to contact the customer care.

It is hard to believe that hdfc is getting such a bad reputation once it comes to fastag handling. Even bank representative through whom i applied the card is also unable to contact customer care in this regard or help me in following up.
Do let me know how do i check the status and if there are any other alternate number to contact customer care and to check the status.

If the process is held, i would like to cancel the application request.

Dec 04, 2017

Updated by Theju R Just to add on:
Application reference numbers: HFR008504 and HFR008538

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Dec 5, 2017

Verified Support

Dear Customer,

Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance.

-Bejoy
HDFC Bank Customer Assistance

Reply

Theju R's [Complaint's author] reply, Dec 5, 2017

Dear Bejoy,

Thank you for the response.
I have mailed even to [email protected] by checking the reply given to other complains.
Even i didnot get the response.

Regarding phone numbers, i called the numbers on 27th Nov. Below is the status:
9910410169 - The one who received the call informed me that he is not the concerned person.
9910410166 - No one answered the call.

Do let me know if you can arrange a call back from the CRM.

Thank you,
Theju R

B

bhargavreddykallam

from Hyderabad, Telangana

Dec 28, 2017

I had applied for the fastag from hdfc online on nov 15th december. But since then i have got no response from the hdfc fastag and i am also unable to reach their sales number:[protected],

My account has already been deducted .

i need to know whats the status and when will i receive my fasttag

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Address: Chennai, Tamil Nadu, 600091

My hdfc credit card rewards points has been redeemed on 24th nov 2017 and was vouched against it in chroma retail. The value of each voucher is worth of rs 5000 against hdfc reward points of 2000. After a week of my redemption, i have received an sms on my mobile stating (Dear customer, this is regarding your last redemption on my rewards catalogue. Please note that at the time of redeeming the gift voucher, point balance was not sufficient. As a process, the remaining points or equivalent amount would be debited to your account. No action is required by you. Helpdesk help. [protected]@gyftr.com / [protected]). When i checked with the customer care of hdfc reward point centre, there response was very rude and had threaten that im liable for paying that amount for their technical glitches or clerical error. To be precise i have not violated nor cheated but only followed as per hdfc reward point terms. Inspite of this they are forcibly charging me for there mistake. It looks like hdfc is marketing their vendors by fooling the public with their reward schemes.

Jan 5, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2017

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed and you may look forward to receiving a response to your e-mail id within 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Anay
HDFC Bank Customer Assistance

Jan 04, 2018

Updated by sailirum Dear HDFC, you people still did not revered the reward points...

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Address: 410206

I have my credit card dues pending. Due to some unwanted circumstances i did not pay the amount. Now my family members and relatives are getting calls from hdfc bank team and my relatives are getting harassed. I have been put through shame and this has affected my mental well being. I am totally ready to suicide if this harassment does not stop today. I am the one who is responsible for this due amount and my family members should not be harassed at any condition. Please take appropriate action or hdfc bank will be responsible for any mishappening. I hope for an immediate action. The number from which my family members are getting harassed is[protected] and the caller is named shanti.

Jan 4, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 04, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your Card No., caller details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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R

Ravi dharmsot

from Ludhiana, Punjab

Dec 4, 2017

Hlo sir/mam my name is Sunita I have scratch the card pay the money to hamara pump nabha my transection is not complete transection amt. 3000/-
The merchent do not show the anny slip disputing transaction and 3000/-is dispute to my account my acc no is [protected]
Please sir check the my account.and clere out the my problem

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Address: 600042

Registered contact details/email id: [protected]@gmail.com
Credit card number: [protected]

Hi,

I had lost my food plus card, i am a tcs associate, could you block the card and issue the new card. Also my old card has balance money in that account.

Could you please transfer the amount in the new card. I am waiting for you response.

The food card number is : [protected]

Please resolve this matter as soon as possible.

Jan 8, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 08, 2017

HDFC Bank Customer Care's response Dear Customer,

An e-mail has been sent to you in this regard on December 07, 2017 with reference number[protected]. You may write back to the e-mail for clarification.

-Manoj
HDFC Bank Customer Assistance

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Address: Thane, Maharashtra, 421202

Ur transaction on hdfc bank debit/atm card ending 3080 for rs. 809.10 has been credited/reversed by myntra1209105 on[protected]:18:41:37

I got this msg from hdfc as i have returned the order to myntra. Still i can not see the amount reflecting onto my account statement.

It's already been three working days and i am worried as i have returned another order too. Hope the issue would be resolved and won't have to face everytime.

Jan 9, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2017

HDFC Bank Customer Care's response Dear Customer,

We note that the disputed transaction has been credited to your account on December 04, 2017.

-Anay
HDFC Bank Customer Assistance

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V

ved111

from Ahmedabad, Gujarat

Dec 4, 2017

Hdfc credit card division drive in road mobil no. [protected]
haresment to me and my family member for collection and they are not follow the rbi rulls and instruction

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D

dineshmpawar

from Pune, Maharashtra

Dec 4, 2017

I want to mudra loan..i m visit my home branch but no any help me lot time pls help me my contact no.[protected]

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S

Suriya j

from Bengaluru, Karnataka

Dec 4, 2017

Sir

as i am paid my Eb bill in online thru my credit card num ([protected]) name suriya narayanan.j but it was not updated the transaction was failed but amount was dedicted from my credit card please rectify my problem

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R

Ravi Naga

from Bengaluru, Karnataka

Dec 4, 2017

Sir cheque bounce charge 550 but my account balance is-1455 why do this problem please tell me that is Hdfc problem or bajaj finance problem please tell Ian clear that loan Emi but this is very bad thing

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Address: Hyderabad, Andhra Pradesh

Website: Hdfc

Hi, i am jayanth and my application number is "[protected]s3" i couldn't track my application and it's been a week that i've got a message stating that my application has been approved... But after that there is no update regarding my application.. Please do the needfull. I need to find my credit card application status asap!!! Expecting some help from your end... Hope this will be helpful to me

Jan 4, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 04, 2017

HDFC Bank Customer Care's response Dear Customer,

We take this opportunity to inform you that your application vide reference number [protected]S3 is being put through the review process. As you are aware that the verification process forms an important leg and hence, we wish to assure you that your application is reviewed as per the laid down parameters of the Bank. We would revert to you upon completion of processing of the card application and you may look forward to receiving an intimation in this regard shortly. You may also track your credit card application status in our Bank's website : www.hdfcbank.com under the below link, after 8-10 working days time. Personal Products - Cards- Credit Cards - Track your Credit Card.

-Bejoy
HDFC Bank Customer Assistance

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A

anujkrk5

from Mumbai, Maharashtra

Dec 4, 2017

Hi,
here i am complaint for my credit card NOC not provide and no one can pick my call and not give my details. if in future any mail or call me for Payment or other issue then i am not responsible.

kindly help me asap

regards,
Anuj kumar
[protected]
[protected]

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Hi hdfc care support,

This is with regards to the security concerns using net banking.
(Please take this into account as a suggestion)

When transferring amount to the added beneficiary, it doesn't ask for any otp/verification.
Ideally it should ask some security verifications, also when transferring amount to the added beneficiaries.

Please let me know why there is a lack of the major security verification in the net banking and also let me know if you already have these ideas in the pipeline items that should be implemented.

Thanks
Shubham
[protected]@gmail.com

HDFC Bank customer support has been notified about the posted complaint.

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Address: 600008

Hi,
I tried to book for tatkal ticket on
September 1st 2017 (11:05 am) from my debit card. When i book, my money deducted from my account but ticket was not booked. It gets cancelled. Till now my money was not refunded to my account. Please take this as a serious issue & response me as soon as possible.

Booking details:
*irctc txn id -[protected]
*booking id from - dinehmjk
*date of booking - 1st september 2017
*amount deducted - rs. 1858.66

Note: i have attached a screenshot for your reference

+1 photos

Jan 12, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Address: 560037

I applied for hdfc fastag on 27-oct-17 and my application reference number is hfr006713. Even after 1.5 months, i did not receive my fastag. I already pais rs300 online. After 2 days of application, i got a mail from hdfc to send the documents as email since there server was not working. I sent the documents immediately and after that no response from hdfc. The toll free customer care is of no use. Nobody attends the call in the contact number provided in the email. Is this service provided by hdfc. I was a customer of hdfc for the past 16 years. I was really disappointed with the service of fastag from hdfc. Please refund my money of rs300

Jan 22, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2017

HDFC Bank Customer Care's response Dear Customer,

Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance.

-Bejoy
HDFC Bank Customer Assistance

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Hi sir,

I have hdfc bank account opened in syntel as a salary account in 2010. Main branch is tiruvanmiyur, chennai. Accnt num is [protected] - raghuvamsinathreddy.
It is salary account and i was assured by hdfc agent that i don't have to maintain minimum monthly balance for this account. Currently i am not using it because as i moved to another company and they have asked me to open an account in different bank. I see that nearly 3000 has been deducted from my account and now the balance is negative. I shifted to another city and bank people asking me to go to main branch to close the account. First of all i am not ready to go to chennai simply to close this account and i didnt even get any intimation about this deductions. Can you please refund the money back to my account. I didnt use this account as i don't need it if you are going to deduct money like this without intimation you are doing fraud and more over i dont understand why i cant close this account in any hdfc branch when everything has become online.

Jan 6, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2017

HDFC Bank Customer Care's response Dear Customer,

Our branch official has made multiple attempts to contact you, however, could not get through. Please contact our branch official Ms. Anusha Vivek, on [protected] from 9.30 am to 5.30 pm.

-Anay
HDFC Bank Customer Assistance

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Address: Khordha, Odisha, 751002

Website: [email protected]

Dear sir/madam:

This is to inform you that, every month iam getting a finance charges in my statement of credit card no-[protected].

I have given the mail also to hdfc customer care, but have not got any single response.

So, requesting you please waived off the charges from my accounts else i will surrender the card at your end by deducting these amounts from the present debit amount in my card.

Total finance charge & late fees amount is as under.

Finance charges late fee charges
Jan-17 260.05 oct-16 400
Feb-17 2209.3 oct-17 750
Mar-17 2330.27 may-17 700
Apr-17 2525.93 mar-17 700
May-17 2507.23 feb-17 700
Jun-17 2414.59 total 3250
Jul-17 2126.85
Aug-17 1657.97
Sep-17 1701.95
Oct-17 2069.7
Nov-17 1916.38
Dec-16 227.76
Total 21947.98

Requesting you, please help me in this regards.

Thanks & regards,
Bishnu prasad panda
Mob:[protected]

Jan 6, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2017

HDFC Bank Customer Care's response Dear Customer,

We wish to clarify that, as you are aware payment of atleast the minimum amount due towards the card outstanding needs to be received by the bank to ensure that the card account is active and available for usage. Further, to avoid levy of finance charges and late payment charges, payment of the total outstanding needs to reach the bank by the payment due date. Hence, we request you to effect payment towards the total amount due within the payment due date to avoid levy of charges. In case of any further clarifications in this regard, we request you to write to us from your registered email id to [protected]@hdfcbank.com and we shall assist you.

-Bejoy
HDFC Bank Customer Assistance

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 1070

activate one assist service on my credit card without any information

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waive off the penalty

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cancellation of one assist membership

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ex employee notice period recovery act

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wave off and closure of the old account.

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unauthorized credit card charges

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fastag

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calls regarding offer on credit card

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not allowing me to close my account from 2 years and 9 months

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sloppy customer service and no response. no info about the application status

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reward points

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credit card payment harassment

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food plus card

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refund on reflecting hdfc bank account

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my credit card application status

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suggestion: must ask otp when transferring funds to added beneficiary

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money not refunded

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hdfc bank fastag

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monthly fine for the salary account

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to waived off the finance & late fees charges.

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