HDFC Bank Complaints & Reviews

Hi,

I'm using hdfc credit card. Without any intimation you have deducted the amount of 1899 from my credit card

As last year also i requested you to cancel but you have said that the plan will be cancelled in one year but now it was again repeated and saying that auto renewed without my approval or even not intimated.

Kindly cancel this plan and request you to refund the amount of rs:1899. This is unacceptable that you have been repeating the same.

Deducted date : 24th november 2017
Name : rahul mankar

Sir

Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card ([protected])

I would also request you to please clear my name from cibil as the settlement was successfully closed in a single payment on 28 july 2017.

In this regard i talk to your customer care executive mr divender o kumar and mr puneet sharma from vikaspuri branch from last 1 year, through phone no. They told me that noc will be send to me on my e-mail id within 4 to 5 days. Please contact me on my number [protected]. Kindly send me my noc to my mail id immediately or contact me as soon as possible on my contact number.

My details are mentioned below.

Name: ruchi ahuja
Credit card number :[protected]
E-mail id :ruche. [protected]@gmail.com
Address : 1404 wazir nagar kola mubarakpur new delhi

Please note that i applied for hdfc credit card and got app no. [protected]w. I got all verification done. I got multiple calls for verification. Today got checked in hdfc link showing track your card application. Found the reason as follows. We wish to inform you that your application has been considered in line with the bank's internal credit policy (Which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (Which include a combination of verifications, credit bureau reports and document verifications)..
As per rbi guideline circular no - rbi/[protected]/100 bod. Fsd. Bc.23/24.01.011/2008-09. Hdfc bank should give us reason or else we also file complaint in rbi and bank ombudsman. I want reason for rejection. My cibil was all clear. If i will not find reason for rejection, i will file case in consumer court. It is my dignity which got affected and i am fully made up my mind for filing legal case against hdfc. I have credit cards from 3 different banks. Please provide reason or else i will file case in consumer court. Regards arvind p.
Let me know where exactly my application got disapproved. Hoping positive response.

I am a hdfc credit card holder. The bank has auto debited rs. 1399 from my credit card number ending with 6429 without my concern on 23/12/2017. Im not interested in this service and don’t want this membership. So cancel the membership and refund this debited amount of rs. 1399.

Oneassist relationship number : 3310900
Name : davinder kaur
Mobile number : [protected]
Credit card ending : 6429

My self yashraj kothol i have an hdfc credit card.my card no.is ending 3776. Yuor customer service actived one assist membership on my credit card acount without any information, kidly so pls deactivate one assist membership and refund my money direct my account.

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 1397 without my concern on date:23/12/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 3309597
Name :- nikhil yashwant kumar tank
Mobile no. :- [protected]
Credit card number ending :- 1397

From

S. Umarani,
9/1, annai sathiya street,
V. V. G. Nagar,
Vengamedu,
Karur-639 006
Cell :[protected]

Respected sir,
I have savings account in hdfc bank, 183, trichy main road, pettavaithalai, trichy district. (Account no. [protected]) from 2013. I got credit card loan rs.50000/- on 02.03.2017. (Credit card no. [protected]) at the same time i have applied for hdfc ergo premium insurance policy no.[protected]Individual personal accident plan 1) for 7718/-. They gave detail in phone to pay rs.2348/- for credit card loan and rs. 378/- for insurance policy total rs. 2726/- for 24 months but didn’t give other details. I have paid the loan and insurance due amount for six months. Every month i have noted that they are debiting more than rs.700/- from my account. I got worried and mental stress, because they collected amount in the name of autopay return charges, finance charges, service tax, cess tax, over due loan recovered, third party cash txn inc st & ec, gst and noted that the above charges are more than private finance interest charges and the above charges will affect the middle class people. I paid loan for six months and on 19.09.2017 i wrote letter to hdfc bank, credit card division, thiruvanmiyur branch, chennai to give details about balance loan amount to close the hdfc credit card loan. But till date they didn’t give the balance details. Every month bank agents calling me to pay the monthly due and i request them to tell the balance amount to close the entire loan. I wrote letter to above bank to cancel my ergo premium insurance policy and they sent message that they have cancelled it immediately but didn’t send my loan details. Sir, please help me to close the hdfc credit card loan and come out of my worries and problems.

I have used my credit card in april 2017 and paid rs.10472/- to bank and the amount was debited from my account. For 7 months i didn’t use the credit card. I request you to help me to cancel my credit card because without using my card, the bank is sending me message to pay the amount.
Thanking you,
Yours faithfully,

S. Umarani.

Hi...
Myself ranjan srivastava. I have an hdfc credit card. My card no is ending with 7301. Your customer service activated one assist membership on my credit card account without any information, so i request you to please deactivate one assist membership. And refund my money.

Name - ranjan srivastava
Credit card - ending with 7301
Mobile -[protected]

I had applied for hdfc fastag (Hfr013620) almost 2 months back. On december 6th i had received a message about creation of wallet id & customer id

Since then i have tried calling multiple times and not got any response regarding the fastag. I was given a landline number to call regarding courier details, when i called that number one mr. Salman said he has no details about the same.

All the charges have been debited, i have created my log in. Whereas i have not received the fastag as yet.

Hey, i am using hdfc card no.4375 20xxxx xxxxxx for last 5 years with more than 2 lakhs limit. Recently i found that there is an extra annual charge of 799 in 6 months. Actually when i get the credit card they told renewal charge will not be added since i had purchased more than 50k in first 3 months.
Please resolve the issue. My cvv startin from 5xx. Mobile no. [protected]

Dear sir/madam,,

With due respect, i'd like to inform you that we have applied for the hdfc bank fastag for our vehicle no : hr 01aq 5117 almost one month back. We got our customer id:[protected] also got the wallet id.
But still we didn't get the tag via courier.
We got a message almost one month back that our courier has returned due to non available customer on location.in fact we niether got any call from courier person nor any courier delivery boy came at my place. And the main issue is we didn't informed from your side about the dispatch of courier having fastag or didn't get any docket number..
Just directly got the message that courier having fastag has returned and so on...

We have also attached a picture of the messages received from your side.

Kindly look into the matter and provide us the tag on most prior basis..

Waiting for your positive reply...

I receive relentless calls from hdfc bank enquiring about personal loans. even after a complaint with leads. hdfcbank. com the issue is not resolved. also asked the callers to remove my number from hdfc bank, they did not oblige. Received calls from [protected], [protected], [protected], [protected].These may not be exhaustive list of the numbers i would have received the calls from as i have marked them as blocked and continuing to block them till date.

Hdfc card was my first credit card and had received it in the year 2005. I had used the card and could not repay completely. Hence, i chose to settle it. One such agency had called me and they asked me to pay rs. 32, 000/- as a settlement figure. I had agreed and in 8 easy instalments i repaid the settled amount. I was told that the settled amount will be as good as closed and there wont be any issues going forward. I had closed my card in the year 2010. However, the card is showing as settled even now, and this is hampering my credit score. Even after my score being 659 i am not able to apply for a new credit card or even a personal loan.

Last month on november i ordered some products from jabong for which i paid online for all the items, some products were delivered on various date but three items were cancelld on different time and date. The refund was initiated by jabong as i received 3 various text of refund initiated by particular date but still more than couple of days have passed but still no sign of receiving the refund as i hav contact to jabong service, they preferred to check the issue related with bank

Hello,

I have applied for a credit card from hdfc bank and as per the information i have submitted all documents to the bank agent who had come and collected the details from my workplace. I had attended multiple calls for security verification and also i also verified security at my residence. At office address, the bank agent who came for verification came on my week off and i was at home. I had informed them to come again the next day but they did not. The next day i called and noone answered. I was checking the credit card status for a week and it was showing as in progress and suddenly i see that it changed to disapproved, with no reason mentioned. For a week you guys harass me by calling for verification and in the end this is what you give. I need a clear information for this. I learned that this will also affect my cibil score. This is very disappointing. If no action is taken on this, i would apply for credit card with other banks and i am not sure if i would recommend hdfc to anyone hereafter

Respected sir,
I had been blocked my hdfc jet previlage platinum credit card 4 months back due to some security reasons. Now i want to unblock my credit card & make it functional. Please do the needful. I shall be very thankful for that.

Thanking you
Soumya c das
#3124A Sector24D
Chandigarh
Pin:160023
Mib-[protected]

I have a couple of priority passes from other banks that give free access (Unless there is a guest). Never had a debit charge on my statement. Hdfc bank almost forces me to take an additional regalia card with no charges and gives another priority pass along with it. I haven’t used the card at all and haven’t had any charges or payments for 1-2 years. They sneak in a email sometime this year on changes rules and in the last 3 months, i have received charges of close to 40k at close to 2000 per lounge visit. These are so backdated that i have no way of verifying or correcting action of not using the pp card. Neither does the bank help me in identifying the pp associated card - so that i can destroy it. Blocking the card hasn’t helped as the bank has issued another card (Which i haven’t received) and debiting more backdated charges! Relationship manager, as usual, doesn’t pick up the call. All this scam for an imperia customer who didn’t need the card in the first place!!
If anybody is interested in resolving this, my email is [protected]@gmail.com

This is in reference to the transaction made into my account without intimating me by hdfc bank.

An amount of rs 724.24 has been debited on 11th dec 2017 from my salary account, mentioning about 'depository charges depository charges nov17 [protected] on demat account. I have never used this account.

I am aghast to see this has happened second time inspite of me not using the demat servies and when the account was given to me it was told that it would be absolutely free. This is clear exploitation of customers.

Please help and give me an update on
[protected]@gmail.com

I am not signed or accept any sheme on buying credit card. But you active one assist plan to my credit card without my knowledge. Now my account balance is automatically reduced. So you will re-access the reduced amount and otherwise i will go to consumer court.
I am also deactivated one assist plan by massage on stop oa

My hdfc credit card last 4 digits:4820
Registered email id: [protected]@gmail.com
My mobile nbr: [protected]

Hello,

On 19th december 2017, i transferred 3000 rupees to a wrong icici account from my hdfc payzapp account. It was supposed to be sent to my account[protected] but it got transferred to another account[protected].
Transaction id[protected]ta78zv6.
Hdfc payzapp team said, as the transaction has completed, they cannot raise the request and icici bank has to support.
I visited both the banks on 21st december 2017 and told them the incident in details and i complained through letter regarding this issue.
But no bank is ready to take the responsibility and solve the issue.
Icici bank customer care gave me the details of account but said as hdfc is the initiator of the transaction; they have to raise the request.

Hdfc bank said, as the transaction has completed, they cannot raise the request and icici bank has to support.

Please help me and refund the money or at least contact to that person and ask him to send it back.