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HDFC Bank Complaints & Reviews

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Updated: Aug 21, 2026
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P
parag.r.shinde
from Mumbai, Maharashtra
Jan 1, 2018
Resolved
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Resolved

Address: Mumbai City, Maharashtra

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 0908 without my concern on date:31/12/2017. I am not interested about this service and don't want this membership refund this debited amount of rs.1399/and rs 100/
Name :- parag shinde
Mobile no. :- [protected]
Credit card number ending :- 0809
Aug 7, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

Should you require any further assistance, please reach us at[protected].

Regards,

Sagar

Team OneAssist
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    Vinoth Naveen
    from Mumbai, Maharashtra
    Dec 31, 2017
    Resolved
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    Resolved

    Address: Thoothukudi, Tamil Nadu, 628002

    I have call from hdfc life on march 2017 they told me about that your credit card has an offer like 5% cashback, accident insurance...
    They tortured me to put insurance.. And finally i said ok...
    And my plas was classic assure plus
    Yearly 50000...
    They told me to pay single term they only u can get the 5% cashback (2500rs).
    And i have paid it... Afterthat i calling vignesh chennai branch for 5% they are not attening my call...
    Years passed.. Still not im not getting any amount...
    Feb 3, 2018
    Complaint marked as Resolved 
    HDFC Life customer support has been notified about the posted complaint.
    Verified Support
    Jan 02, 2018
    HDFC Life Customer Care's response
    Hi, kindly write your issues to us at [protected]@hdfclife.com from the registered Id to have a look into it. Alternatively, the complaint letter duly signed by you can also be submitted to any of the nearby HDFC Life branch in your location. The issue will be investigated by us and accordingly, you would be responded on it.
    Hi All,

    Thanks for your response .
    HDFC LIFE customer care representative contact me regarding the lapsed policy.
    Is it possible to lapsed policy to retrieve to current beneficiary.Please check my policy Number:19905219 and policy date is 15/04/2014.Policy Holder name:Nandhakumar. Is it true.

    I am waiting for your response.
    Hi,

    I've also have been cheated by Deepak S Parekh lead HDFC Standard Life in the following way. Taken policy in 2005, post discussions with Nashik Office.

    Surrender Value As Told To Me In 2005:
    On completion of Three Years; 50% of First Premium + 100% of Subsequent Premiums Paid + 100% Bonus Due

    Actual Payment in 2017:
    0% of First Premium + 50% of Subsequent Premiums Paid + 0% Bonus Paid

    Justification - Group Corporate Policy In CHEATING Indian Public as;

    A guaranteed minimum surrender value must be offered after the policy has been premium paying for three years. A surrender value, not guaranteed will be offered after three years. The surrender value will be at least equal to the guaranteed minimum surrender value.

    The guaranteed minimum surrender value will be Zero in respect of premiums paid in the first year and 50% of premiums paid subsequent to the first year excluding rider premiums and extra premiums in respect of increased mortality or morbidity risk.

    Loss - Rs. 2.69/- Lakhs plus

    Indian Public Are Equally Suffering Due To CHEATING of HDFC SL Too...

    God Blesss... Parekhji.
    Hi,
    My name is Rohit Goldar, I have faced the same situation 3 month ago where people sold me a policy with the premium of Rs. 60000.00 annully. I have not received any loan amount and now the free look period has been gone too. They have sold me a HDFC LIFE INSURANCE policy, said they are calling from HDFC Bank, Noida Sector-61 her name is MS. Deepika Yadav/Simran/Ritu. she said my loan has approved with in 22 days I will get my money. But after few days they called back and said HDFC Credit Department has sent a query about your case that you have to pay 35000 more and open Demat account to get the amount disbursed. This was after the free look period. I have emailed to Aditya Birla as well, but no reply. Now they guys are ignoring my calls. I have lost my job and I am in very bad situation. please suggest what can I do.

    Mob-[protected]
    HDFC Life Customer Care's response, Aug 3, 2018
    Hi, if policyholder have any unresolved issue with respect to his/ her HDFC Life policy. Kindly inform to the customer that write to us at [email protected] from his / her registered id to have the same look into and addressed.
    Cheating for money —Policy closed but premium’ deducted -no reply from management...I am tired writing mails to

    [protected]@hdfclife.com but useless.
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      A
      Amit Rauniyar
      from Bengaluru, Karnataka
      Dec 31, 2017
      Resolved
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      Resolved

      Address: Chennai, Tamil Nadu, 560054
      Website: www.hdfcbank.com

      Hi hdfc team,

      I am customer of hdfc bank and from last 5 yr i am using hdfc bank salary account.
      I am very upset about hdfc bank credit card service. I see that from last three month (Oct, nov, dec'17) there are multiple charges are applicable on given statement. Hdfc people given two credit card unnecessary and they committed to provide good service so i choose hdfc credit card. But i see there are multiple entry which are inaccurate they charged wrongly.
      I need my money revert back in my account other wise i am escalate this matter to rbi and consumer forum.

      Valid charges:
      16/10/2017 offus emi, prin nb:01, [protected] 8, 512.71
      16/11/2017 offus emi, prin nb:02, [protected] (Ref# 09999999981116009487624) 8, 604.93
      16/11/2017 m-flipkart internet pr, p:01, 0000310 (Ref# 09999999981116009487640) 1, 792.59
      16/12/2017 m-flipkart internet pr, p:02, 0000310 (Ref# 09999999981216009582463) 1, 813.50
      16/12/2017 offus emi, prin nb:03, [protected] (Ref# 09999999981216009582448) 8, 698.15

      Wrong charges applicable on my statement :

      16/10/2017 offus emi, int nbr:01, [protected] 568.52
      16/10/2017 igst-vps[protected]rate 18.0 -29 (Ref# 09999999981016008889624) 102.33
      16/11/2017 offus emi, int nbr:02, [protected] (Ref# 09999999981116009487632) 476.30
      16/11/2017 mer emi, int nbr:01, [protected] (Ref# 09999999981116009487657) 197.24
      16/11/2017 finance charges (Ref# 19999999981116999885680) 1, 098.19

      16/11/2017 igst-vps[protected]rate 18.0 -29 (Ref# 19999999981116999885680) 197.67
      16/11/2017 igst-vps[protected]rate 18.0 -29 (Ref# 09999999981116009487657) 35.50
      16/11/2017 igst-vps[protected]rate 18.0 -29 (Ref# 09999999981116009487632) 85.73

      16/12/2017 mer emi, int nbr:02, [protected] (Ref# 09999999981216009582471) 176.33
      16/12/2017 offus emi, int nbr:03, [protected] (Ref# 09999999981216009582455) 383.08
      16/12/2017 finance charges (Ref# 19999999981216999870190) 1, 833.23

      =
      Total : 5151 rs unnecessary charges applicable

      I want detail description about all the charges applicable on my account.

      Thanks & regards,
      Amit gupta
      Credit card : [protected] and [protected]
      Feb 5, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jan 02, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      We are fully sensitized to the comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

      -Bejoy
      HDFC Bank Customer Assistance

      TAT response
      We are working on your concerns vide ref no:[protected] and will get back to you in 3 working days. -Anay
      17/08/2020 IGST-VPS[protected]RATE 18.0 -09 (Ref# 09999999980817001704525) 202.03
      14/09/2020 IGST-VPS[protected]RATE 18.0 -09 (Ref# 14122102000914999047100) 99.00
      15/09/2020 MER EMI, PROCNG FEE, [protected] (Ref# 09999999980915001602861) 199.00
      15/09/2020 IGST-VPS[protected]RATE 18.0 -09 (Ref# 09999999980915001602861) 35.82
      17/09/2020 M-AMAZON SELLER SERVIC, P:01, 0000602 (Ref# 09999999980917001801816) 16, 056.33
      17/09/2020 MER EMI, INT NBR:02, [protected] (Ref# 09999999980917001801808) 688.54
      17/09/2020 MER EMI, INT NBR:01, [protected] (Ref# 09999999980917001801824) 467.43
      17/09/2020 M-FLIPKART PAYMENTS, P:02, 0000587 (Ref# 09999999980917001801790) 10, 744.79
      HDFC is charging more money
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        M
        Marisetti
        from Vinukonda, Andhra Pradesh
        Dec 31, 2017
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        Address: Krishna, Andhra Pradesh, 521108

        This is Durga Prasad. Marisetti, HDFC issued Credit Card for me but it will not came, more than 5 times i will raise the complaint but customer care service not responding, please take action ASAP.

        Acc No: [protected]
        Credit Card No:545964XXXXXX7684
        HDFC Bank customer support has been notified about the posted complaint.
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          G
          Gurpreet80
          from Dehradun, Uttarakhand
          Dec 31, 2017
          Resolved
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          Resolved

          Address: New Delhi, Delhi, 110034

          Sir my current account proprietary with hdfc bank my bussiness was shut down 4 year ago but i won't closed my account. Now i want to closed the account but the branch has blocked my account due to kyc. That r demanding gst form and ca letter as account was current but i don't have any documents that r demanding only pan card and adhaar card because company was open 12 year ago. What should i do to closed my account pls help
          Feb 7, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jan 02, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          We have taken up the matter with concerned team and will respond to you on your registered email id within 5 working days. The reference number for your query is[protected].

          -Manoj
          HDFC Bank Customer Assistance
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            S
            saran22190
            from Chennai, Tamil Nadu
            Dec 31, 2017
            Resolved
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            Resolved

            Address: Chennai, Tamil Nadu

            Dear sir,

            Money not dispended but balance get deducted

            I am a customer of hdfc bank (Savings account).

            Date of transaction[protected], i had used icici bank atm in chennai.

            Amount of rs10000/- got debited from hdfc account but cash not received by me.
            I have raised services request with the hdfc bank i., e, chnc[protected] on 11/12/17 & after repeated enquiry with hdfc bank they stated we will relog your complaint and they shared another service request i. E chnc[protected] (Comp no 1459612) on 21/12/17.

            Now it is almost 20 days and i am not getting any response.

            Can you please respond on my transactions failure on icici bank atm to get my money back.

            Please investigate and get it credited back to my hdfc s/b account asap.

            The feedback says that hdfc delays this kind of complaints abnormally which is a concern to customers.

            Thanks in advance.
            Feb 3, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jan 02, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            Your email has been received vide ref id[protected]. Our team will investigate the matter and update you within 3 working days.

            -Manoj
            HDFC Bank Customer Assistance
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              M
              md faizul islam
              from Kolkata, West Bengal
              Dec 31, 2017
              Resolved
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              Resolved

              Address: Kolkata, West Bengal, 711101

              Hi this is md faizul islam the account holder of your bank my cust id is 49377250 i m holding credit card of this bank i hv been alwayz a regular payer of my bill by the due date due to some financial problem i could not pay my bill for november,, a guy by the name sandeep called me up from this no [protected] and he tortured me like anything over the phone he threatened me that my saving account is with hdfc and he could do something with that,, i told him that its already the time of next bill i ll pay alltogether in this week itself.. But he rudely said we cant give you anymore time,, tell me within how many hours you are going to transfer the money,, i told him again and again that i ll pay my full amnt this week it self he did not agree and he tortured me about my saving account twice,, look this matter because now its pain for me
              Feb 7, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jan 02, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              We are fully sensitized to the comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

              -Bejoy
              HDFC Bank Customer Assistance
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                M
                muskaan bhatia
                from Gurgaon, Haryana
                Dec 31, 2017
                Resolved
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                Resolved

                Address: Faridabad, Haryana, 121001

                I am a hdfc account holder from last 3 years and recently applied for credit card.
                31 dec 2017 at 7:43 am i received a call saying i am ramesh calling from hdfc bank saying that as per your mail this i is verification call, your card will be processed in 24 hrs please share your debit card details. And the previous rs 1899/- debited amount will be refunded to you within 24 hrs. I didnt give details after that within 2 min i received a text from hdfc i. E. Otp for transaction of 10000 is this this..
                Is this the kind of services you are providing? Making customers fool great services
                Thanku hdfc but if you can't provide people service please don't make them fool.
                Dec 31, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Dec 30, 2017
                Updated by muskaan bhatia
                I have applied for Credit Card, few weeks back
                My Reference no. is [protected]O3
                Mobile No. [protected]
                Verification done 3 times
                Deducted Rs 1899/- from my account in name of Credit Card Protection fee
                As per my word with executive it is still in process from last 3 weeks.

                Please help me with the same and solve this issue on priority basis..

                Thanks & Regards
                Muskan Bhatia
                Verified Support
                Jan 02, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                We have investigated in the matter and found that the said number does not belong to HDFC Bank. This must be Vishing case. Vishing is one such attempt where fraudsters try to seek your personal information like Customer ID, Net Banking password, ATM PIN, OTP, Card expiry date, CVV etc. through a phone call. Never share any personal information like Customer ID, ATM PIN, OTP etc. over the phone, SMS or email.

                -Manoj
                HDFC Bank Customer Assistance
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                  J
                  Jojin Johnson
                  Dec 31, 2017
                  Resolved
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                  Resolved

                  Hdfc credit card — cancellation of one assist membership

                  I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 5997 without my concern on date:14/12/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

                  Relationship no: 670167
                  Membership id: [protected]
                  Name :- jojin johnson
                  Credit card number ending :- 5997
                  Email id: [protected]@gmail.com
                  Feb 4, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 02, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We understand from your mail that you wish to cancel One Assist program enrolled on your card account. We would like to inform you that due to security reasons we are unable to process your request through mail. Hence, we request you to contact our Phone Banking officers at any of our 24 hour Phone Banking numbers mentioned in the below URL. We also request you to contact the below mentioned numbers to cancel One Assist Program. India Toll Free No. –[protected] Alternate No. –[protected] or write to [protected]@one assist.in

                  -Manoj
                  HDFC Bank Customer Assistance
                  "Dear Customer

                  Greetings from OneAssist...!

                  We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2728116 & the refund will get processed in 7 working days.

                  Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                  Regards

                  Sagar

                  (Team OneAssist)"
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                    L
                    lalitpadha
                    from Kolkata, West Bengal
                    Dec 31, 2017
                    Resolved
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                    Resolved

                    Address: 181121

                    I withdrawal a 20k from hdfc atm on 30th of dec'17, from sarwal, jammu area. When i had received the currency that found on 2000 currency papers some of torn and someone with oil and ink on the paper. Also i shown these currency in front of camera which has located inside the atm cabin.
                    I am very surprised how this is possible.
                    Lalit padha.
                    [protected]
                    Jan 31, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dec 30, 2017
                    Updated by lalitpadha
                    Received money with torrent and overwriting currency from sarwal area Jammu ATM, also show in front of camera that located in ATM.
                    Verified Support
                    Dec 31, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share the complete address of the ATM and registered contact details along with the issue to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                    -Manoj
                    HDFC Bank Customer Assistance
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                      Âkhíl Řâo
                      from Hyderabad, Telangana
                      Dec 31, 2017
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                      Address: 500013

                      I have applied a credit card before 4 days and it got rejected, when i clicked on know more it says, your application is on hold as while we were processing the application we have seen that you already own one credit card from our bank please consider limit enhancement.. N status disapproved and my cibil was near around 770 while applying the card and i have made all payments on time from 1 year not a single default in payment!
                      Can you explain me this
                      HDFC Bank customer support has been notified about the posted complaint.
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                        D
                        Divyaprasad92
                        from Bengaluru, Karnataka
                        Dec 30, 2017
                        Resolved
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                        Resolved

                        I went to hdfc bank atm kengeri near jss college, krishna garden road bangalore. I tried to withdrawn money through my vijaya bank atm. But it shows transaction declined. I received the slip for the same. But my money debited from my account.. Immediatly i tried to call customer care.. But it always busy.. Kindly help me credit this amount..

                        I had atm slip with me..

                        Kindly do the needful
                        Jan 31, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 30, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We request you to contact your card issuing bank for further assistance.

                        -Anay
                        HDFC Bank Customer Assistance
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                          Sanjeev314
                          from Morinda, Punjab
                          Dec 30, 2017
                          Resolved
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                          Resolved

                          Address: Ludhiana, Punjab, 141001

                          Sir,
                          It is submitted that i am working as a sub insp in a punjab police and i borrow two car loans from hdfc which is name on my wife taruna kapoor. My car rc number is pb10db2208 (Loan number[protected] and pb10er8105. I have closed the car loan of above said cars in a legal manner and as per the norms of bank. But its more than a year of car number pb 10 db 2208 that i have not received any noc in this regard and more than two months of car number pb10er8105 that i have not received any noc in this regard and i have been harassed by your officials in ludhiana. Please took a step in this regard so that i could get my noc of the cars.

                          Sanjeev kapoor,
                          [protected]
                          Feb 4, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 02, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          As per our records, the Noc was dispatched to your address on 09th Feb'17 vide pod no 161243 through Sigma Express Courier. For issuance of duplicate noc you need to visit the retail loan service center. Pls visit URL to know the address of loan service center: https://www.hdfcbank.com/personal/find-your-nearest/find-your-nearest-rlsc

                          -Manoj
                          HDFC Bank Customer Assistance
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                            kiran1993
                            from Mumbai, Maharashtra
                            Dec 30, 2017
                            Resolved
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                            Resolved

                            One assist membership fee of rs.1899, has been deducted from my credit card without any intimation and knowledge of mine, for the card ending xxxxxxxxxxxx4719, and my registered mobile number : [protected], name :kiran c. So, kindly refund the amount deducted asap.

                            This is an illegal way of handling the customers without their knowledge. Kindly process this asap.
                            Dec 31, 2017
                            Complaint marked as Resolved 
                            For next 48 hours this will be resolved by the automatically.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Garg@2977
                              from Panipat, Haryana
                              Dec 30, 2017
                              Resolved
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                              Resolved

                              Address: Mansa, Punjab, 151505

                              I have purchase to jamboo loan 1 lac. For hdfc credit card. I have to call customer care regarding information to the my first installment. Many time call to customer care... But no proper information provided to my first installment. After then today return i have cl to customer care but same problem no proper response to hdfc customer care... Very poor service... Please stop my all loan... And close my all credit card..
                              All dear friends please don"t use hdfc credit card. Because hdfc bank service is very poor.

                              Ram lal
                              [protected]
                              Feb 15, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 02, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              we confirm that, we had already responded to your e-mail on January 02 2018, 04:34 PM. We regret to note the same missed your attention. For further clarifications please reply to our e-mail. The reference number for this interaction is [protected]

                              -Bejoy
                              HDFC Bank Customer Assistance
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                                N
                                Narenders69
                                from Nagpur, Maharashtra
                                Dec 30, 2017
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                                Address: New Delhi, Delhi, 110017

                                Cancellation of one assist membership
                                I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending 2093 even after cancelling the service and sending them request by sms on "stop oa" on no. [protected] on 21 dec 9.02pm.
                                And i have received 2 messages from bank 1st is
                                Dear customer,
                                We apologize for the erroneous debit of rs 1399 towards oneassist plan. Reversal will be processed in 7 working on your hdfcbank creditcard. On 27 dec at 03:11pm

                                2nd is
                                Dear cardmember, oneassist membership fee has been debited on your card ending 2093. Membership will be processed and welcome kit dispatched shortly. On 27 dec at 03:56pm

                                I search on their app and web and thier toll free no. [protected] is not even a valid no. And on other no. [protected] there is no such option at the end.

                                I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

                                Name :- narender singh
                                Credit card number ending :- 2093
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  P
                                  Phani Kóundinya
                                  from Hyderabad, Telangana
                                  Dec 30, 2017
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                                  Cancellation of one assist membership
                                  I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending 1813 with without my concern on date: 29/12/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

                                  Oneassist relationship number : 1594617
                                  Name :- kasibotla santhi phani kumar
                                  Mobile no. :- [protected]
                                  Credit card number ending :- 1813
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    R
                                    rahul2tripathi
                                    from Delhi, Delhi
                                    Dec 30, 2017
                                    Resolved
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                                    Resolved

                                    Hi

                                    I have transferred 23500 k from hdfc to axis bank. But the transaction status is processor down and the amount is not credited to beneficiary. However amount is debited from my account.
                                    Please reverse back the transaction or get it transfered to the beneficiary as it amount has to be transferred very urgently.

                                    Pleae help me out as the amount is required by the beneficiary urgently.

                                    Rrn reference number: [protected]

                                    User reference number: [protected]

                                    Regards
                                    Sudhanshu tripathi
                                    Feb 7, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 02, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We find your fund transfer through NEFT is successful. The Funds transfer request made by 6 pm. will be presented to RBI on the same day and funds transfer request made after 6 pm. will be presented to RBI on the next working day. The cut-off time on Saturdays ( excluding second and fourth saturday ) will be 6 PM. Funds transfer request made on holidays or non-working days ( including second and fourth saturday ) will be presented to RBI on next working day. The actual time taken to credit the account depends on the time taken by the Payee's Bank to process the payment. The money will reach the Payee's bank within the time stipulated by the Reserve Bank of India.

                                    -Manoj
                                    HDFC Bank Customer Assistance
                                    Dear i[censored] read my email it's a IMPS transfer okk but no problem same resolve now
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                                      Shalabh Srivastava
                                      from Mumbai, Maharashtra
                                      Dec 30, 2017
                                      Resolved
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                                      Resolved

                                      Hi team,
                                      My non maintenance hdfc saving account showing -7, 036.61 amount.
                                      Kindly let me know how come after account 0 how come the account amount in negative
                                      I want to close this account but hdfc bank asking to credit the amount before closing the account. Please let me know how to waveoff this amount as i can't pay this amount
                                      My account no :- [protected]
                                      Feb 7, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 02, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Our Branch Official Mr. Ravish Ashfaq tried contacting you on your contact number but could not reach you. He has therefore emailed you at your email ID that is updated in our records to address your queries and concerns. Please feel free to speak to Mr. Ravish Ashfaq on [protected] for any clarification or assistance.

                                      -Manoj
                                      HDFC Bank Customer Assistance
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                                        M
                                        Mallikarjun H'math
                                        from Dharwad, Karnataka
                                        Dec 30, 2017
                                        Resolved
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                                        Resolved

                                        Address: Bangalore, Karnataka

                                        I did a debit card transaction at manipal hospital, bangalore and transaction failed twice (Rupees 750 each). I have raised complaint on 4th nov but still it is not resolved (Complaint number: 1422736). I have signed and given the dispute form to bank and as well sent failed transaction receipts over email. Till now there has been no communication from bank regarding the status. When i called customer care they are asking me to submit hard copies of failed transaction receipt. Why bank is not taking any measures proactively to resolve these issues.
                                        Feb 14, 2018
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 31, 2017
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        I request you to share your account no. registered contact details and the transaction details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                        -Bejoy
                                        HDFC Bank Customer Assistance
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