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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 1065

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P
ptnj09
from Bengaluru, Karnataka
Dec 8, 2017
Resolved
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I am not receiving otp from the very first day of opening nri account with hdfc, i cant login. I cant add beneficiary. Its useless so far. I have raised multiple complaints. However no one picks call special the officer. Customer case case opened are of no help. Looking to get this resolved.in poland cell phones are 9 digit and i am not receiving any otp.
Date of incident - from begining
Requesting to get otp working
Jan 12, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 08, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your account no./customer Id and registered contact details to [protected]@hdfcbank.com with reference ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
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    J
    Jack_B
    from Bengaluru, Karnataka
    Dec 8, 2017
    Resolved
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    Resolved

    Address: 560100

    I have applied for fast tag with application number hfr014691. After so much of follow ups and emails i received an sms as fast tag is issued and activated. After that there is no update from hdfc, sent 3 emails to hdfc. [protected]@sahaj.co.in no response. Tried reaching to customer care nobody picks the call.

    I hope this issue will be resolved soon and my rf id will be sent to me via courier. Please do let me know if i have to do anything from our end. I'm with hdfc for more than 5 yrs for the first very very bad service from them.
    Dec 11, 2017
    Complaint marked as Resolved 
    This issue is resolved I have received the Fast Tag Card via DTDC courier.
    HDFC Bank customer support has been notified about the posted complaint.
    Dec 11, 2017
    Updated by Jack_B
    This issue is resolved I have received the Fast Tag Card via DTDC courier.
    Verified Support
    Dec 11, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    Kindly note that Fastag is dispatched and delivered to the mailing address updated by you within 7 working days from the date of issue. Kindly share us the date of which you have emailed our Fastag Team. In case you do not receive your tag within the above timeline, please let us know.

    -Bejoy
    HDFC Bank Customer Assistance
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      A
      Amlo1996
      from Panaji, Goa
      Dec 8, 2017
      Resolved
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      Address: Ahmedabad, Gujarat, 382110

      I have tried thrice to open a salary account in hdfc bank. Once, through my company where the form got returned (Not rejected) with no apparent reason. I myself went to the hdfc branch of sanand. Waited for 1 hour, finally starting the process, and then a random person says me that my pan card is not original. I say, cant the official at personal banking desk, who is sitting free for one hour, just check my identification documents to see if they are valid for account opening or not? It was a total waste of my time, and most disgusting experience ever.
      Jan 12, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Dec 08, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share your Account Application details, Branch details and contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

      -Manoj
      HDFC Bank Customer Assistance
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        G
        Garg_Ankur
        from Delhi, Delhi
        Dec 8, 2017
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        Address: New Delhi, Delhi, 110085

        I am an hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 0298 on date:01/12/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

        Relationship number: 3182977
        Name:ankur garg
        Mobile number: [protected]
        Credit card ending: 0298
        HDFC Bank customer support has been notified about the posted complaint.
        Hi,

        w.r.t above ID the transaction made but the amount is not reflecting in received account.
        Dear Customer

        Greetings from OneAssist...!

        We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2636759 & the refund will get processed in 7 working days.

        Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

        Regards

        Sagar

        (Team OneAssist)
        I am an hdfc bank credit card holder. The bank authority has send the following message
        Dear Cardmember, OneAssist membership fee has been debited on your card ending 8784. Membership will be processed and Welcome kit dispatched shortly. in this regard i request to I am not interested about this service and don't want this membership any more. So cancel the membership and stop my to be deduct amount.
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          S
          satishkumar bangalore
          from Hubli, Karnataka
          Dec 8, 2017
          Resolved
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          Address: Bangalore, Karnataka, 560032
          Website: www.hdfcbank.com

          Hi team
          This is satish kumar - mob:[protected], i was applied newly hdfc bank credit card and i got it also few months back. Today morning i got an sms rs.5665.00 has been debited to crdit card for wibmo payzapp transactions used on 6th of dec'17. Today is 8th but i got an message 6th you used your credit card so the amount was deducted. I was not used to my credit card anywhere last three days. Today i called the customer care submitted complaint also, complaint no:[protected]. But they are telling that to check and refund the amount it will take 90 days time. Who will pay the amount for the coming month bill generation. I was not made any transactions so why i want to wait 90 days. I think hdfc guys only using the card with out customer notice.

          Please help him to refund the amount. Customer care team given the dispute form also, i have send the dispute form also. Pls help to close the issue.

          Regards
          Satishkumar s
          [protected]
          Dec 8, 2017
          Complaint marked as Resolved 
          Hi I am using an HDFC bank credit card last two months. with out my concern somebody as used my credit card on 6th of Dec'17 the amount was. Rs, 5665.00 . I did't get the sms on 6th also, today morning (8th of Dec'17) i am receiving the sms you used the credit card for payzaap wallet so amount deducted like that. I was not used my credit card, i will not share the pin to anyone. So today morning i called to the customer care 08061606161 i have registered the complaint also, complaint no:17342434724. So requesting you to please check who did the transactions and refund the amount to credit card. this is the first time i am facing the issue, i was using citi bank credit card also past two years i was not get like this. Please check and refund the amount to my card.
          HDFC Bank customer support has been notified about the posted complaint.
          Dec 08, 2017
          Updated by satishkumar bangalore
          Hi this is Satish([protected])
          I am using an HDFC bank credit card last two months. with out my concern somebody as used my credit card on 6th of Dec'17 the amount was. Rs, 5665.00 . I did't get the sms on 6th also, today morning (8th of Dec'17) i am receiving the sms you used the credit card for payzaap wallet so amount deducted like that. I was not used my credit card, i will not share the pin to anyone. So today morning i called to the customer care [protected] i have registered the complaint also, complaint no:[protected]. So requesting you to please check who did the transactions and refund the amount to credit card. this is the first time i am facing the issue, i was using citi bank credit card also past two years i was not get like this.
          Please check and refund the amount to my card.
          Verified Support
          Dec 14, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          We are fully sensitized to the comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

          -Manoj
          HDFC Bank Customer Assistance
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            D
            dinesh singh bhadoria
            from Indore, Madhya Pradesh
            Dec 10, 2017
            Resolved
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            Resolved

            Address: Bhind, Madhya Pradesh

            महोदय
            दिनांक ७.१२.२०१७ को आपकी शाखा भिण्ड (म.प्र.) में निम्न विवरण अनुसार
            केश जमा करने पर छोटा कैश के नाम पर कैश जमा करने से मना किया गया एवं
            बदसलूकी के साथ केशियर का व्यवहार रहा i क्या 100 रु., 50 रु. के नोट आपकी
            शाखा में छोटे नोटों की श्रेणी में आते है i यदि नहीं तो केशियर को इन्हे जमा करने
            से मनाही का अधिकार किसके द्वारा दिया गया है i इस प्रकार की परिस्थितियों में
            आपकी बैंक के साथ कम करना उचित प्रतीत नहीं होता i
            संवंधित केशियर पर कोई कार्यवाही न होने पर अपना बचत खाता बंद करने
            पर विचार करना पड़ेगा i
            अतः पुनः निवेदन है की प्रकरण की निस्पछ्ता से जाँच कर कार्यवाही करने का
            कष्ट करे i

            विस्तृत विवरण - भवदीय
            दिनेश सिंह भदोरिया
            खाता क्र. [protected] महावीर गंज मस्जिद के पास - भिण्ड
            कैश विवरण - 100x 600 = 60000 मोबाइल न.[protected]
            50 x 200 = 10000
            20 x 200 = 4000
            10 x 100 = 1000

            कुल राशि - 75000 /-
            Jan 10, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Dec 10, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            We understand the inconvenience. Please share the complete address of the Branch & your contact details Visit here http://bit.ly/1p9RIq0 for help with branch address. Of course, all your details will remain confidential.

            -Anay
            HDFC Bank Customer Assistance
            consumer service is very bad
            To
            Anay Sir
            Hdfc Bank Customer Assistance

            Sub- Againest our complents Of cashier Dated 10.12.2017

            Sir
            As your advice we sent the complete adrees of Branch & our Contect details.

            Branch Address- BHIND
            Chakor Ki Puliya
            Near Nagar Palika
            Lashkar Road - Bhind
            City --- Bhind
            PIN -- 477001
            State -- Madhya Pradesh
            Our Contect Details - Digvijay Singh Bhadoria
            Dinesh singh Bhadoria (JOINT ACCOUNT)
            Address -- 5 - Mahavir Ganj, Near Masjid - Bhind (M.P.)
            Mobile No. -- [protected]
            To
            Anay Sir
            HDFC Bank Customer Assistance

            Sub- With Ref. Our Complants Dated 10.12.2017 Againest Cashier At Bhind Branch

            Sir,
            As your advice we sent complete Address of Branch & Our details

            Branch - Bhind
            Address - chakor ki puliya
            Near Nagar Palika
            Lashkar Road - Bhind
            state -- Madhya Pradesh
            PIN -- 477001

            our Details -
            Digvijay singh Bhadoria
            Dinesh Singh Bhadoria (joint Account )
            Address - 5 - Mahavir Ganj Near Masjid - Bhind
            Contect Details - [protected]
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              S
              shankhadeep
              Dec 8, 2017
              Resolved
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              Resolved

              account blocked despite documents submitted for rekyc

              I have a nro account with hdfc (Customer id:[protected] and facing the same issues from last 3 weeks. I have received an email that my account is blocked due to rekyc non compliance. I have sent the documents several times to rm as well as the hdfc central team but no actions have been taken so far. I have spoken to customer support team who advised to change my address though my address proof of resident permit was allowed. I followed their...
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              A
              Aniket Sonsale
              from Pune, Maharashtra
              Dec 8, 2017
              Resolved
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              Resolved

              Address: Pune, Maharashtra, 411014

              I had a personal loan of 6 lakhs from hdfc bank. The hdfc bank agent had taken all the necessary documents from me. I was said that my monthly emi of 15592 will be automatically deducted from my citibank account via ecs. But i got a mail from citibank saying "ecs mandate not received".

              My hdfc bank loan a/c no. Is 52610769

              I don't want to pay any extra dues on my loan. Please resolve this problem.
              Jan 12, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Dec 12, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              Please mail us at [protected]@hdfcbank.com with below details for further assistance. Loan Reference Number/ Application Number Name of the Applicant (as it appears on your Loan application form) HDFC bank account number ( In case you hold account with HDFC Bank) Your Address Your contact number(s) Type of Loan (e.g. Personal/Express Loan Plus/Auto ) Amount of Loan Name of the Direct Selling Associate/Sales person (if available) Contact Numbers of the DSA/Sales person (if available) Date on which Loan Application was collected List of other Documents Collected Any communication from the DSA Providing a quick update and satisfactory resolution is a matter of commitment for our Bank. We will revert very quickly once the information is provided in the given format.

              -Manoj
              HDFC Bank Customer Assistance
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                S
                Swapniel Sapkaal
                from Surat, Gujarat
                Dec 7, 2017
                Resolved
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                Resolved

                Address: Aurangabad, Maharashtra, 431112

                After completing proper documentation at sillod branch, maharashtra, it took 90 whole days just to activate my savings a/c! To add to the menace, although intetnet banking is properly activated, i can't do a damn transaction online, (Like transferring the funds).. As if this wasn't enough, they're taking forever to activate my demat a/c. And i'm left wondering which bank takes this long to give basic services like activating a goddamned functioning a/c??
                Jan 12, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Dec 07, 2017
                Updated by Swapniel Sapkaal
                Hdfc Sillod branch won't issue me my account passbook yet because of a "nonfunctioning printer" excuse. I'm rating my first experience with HDFC sillod branch or overall as horrible ! The bank employees put on fake smiles and act as if they just don't care for customer complains or grievances ! So much for "priority banking" !
                Verified Support
                Dec 11, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                We have checked our records and confirm that your account & Third Party Fund Transfer facility is active. Request you to confirm us the error message, along with beneficiary details on [protected]@hdfcbank.com in order to assist you further.

                Anay,
                HDFC Customer Service Assistance.
                Dear Sir/Madam,

                I have forgot my Credit card PIN. So Please send me credit card PIN on my registered mobile no. or email ID.

                Thank you
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                  T
                  Tejas.rupareliya
                  from Ahmedabad, Gujarat
                  Dec 7, 2017
                  Resolved
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                  Resolved

                  Address: Ahmedabad, Gujarat, 380054

                  Please note that i applied for HDFC Credit Card with application number :-
                  CC34166575. Application number :- [protected]W3. I got verification done at my office and residence too. Even second time vertification also done just by just saying cross verification.

                  Today I got an email saying :- My Credit Card Application Got Rejected. I was been said that IT return will be required 2.5 lacs, where I have submitted of 3.71 Lacs.

                  I would like to draw your attention that I havnt took any loan or credit card, so absolutely there should not be any CIBIL Score issue.

                  As per RBI GUIDELINE CIRCULAR NO - RBI/[protected]/100 BOD.FSD.BC.23/24.01.011/2008-09 I should know why it got rejected without any reason.

                  Please let me know on next things and how these can be sorted out as this is some thing not fair.

                  Hoping for your positive reply soon.

                  Thanks
                  Jan 12, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 11, 2017
                  HDFC Bank Customer Care's response
                  Hi Tejas,

                  we are fully sensitized to the comments expressed with regard to your credit card application and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                  -Manoj
                  HDFC Bank Customer Assistance
                  Dec 12, 2017
                  Updated by Tejas.rupareliya
                  I havnt yet got the exact reason behind the same.

                  Please call me on my registered mobile number.

                  Thanks
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                    J
                    janu hg
                    from Bengaluru, Karnataka
                    Dec 7, 2017
                    Resolved
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                    Resolved

                    Address: Bangalore, Karnataka

                    ONLINE PYMT RECD-REF-LUTI5ONLINE This my payment detail
                    I have done my payment on 1st Dec before due date only I need full information immediately and I want to change my mobile no

                    .
                    Jan 12, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 09, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your account/Card number and registered contact details with complete concern to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                    -Manoj
                    HDFC Bank Customer Assistance
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                      S
                      shravanreddy
                      from Delhi, Delhi
                      Dec 7, 2017
                      Resolved
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                      Resolved

                      Address: 500080

                      Sir,

                      I've applied for home loan for 50 lakhs and its has been sanctioned by dilshuknagr branch, hyderbad, telangana.

                      I've applied the loan with the help of one of the authrised hdfc sales person. I've also paid him 1lakhs registration amount for registering the property, but after crediting the amount to his account the concerned person mobile is switched off. I'm left alone in an ocean with no information about him. I request you to provide me concerned manger details so my loan is processed successfully.

                      File #:[protected]
                      Sale exec. Code: 44322/ srikanth reddy konapuram.
                      Jan 8, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 08, 2017
                      HDFC Bank Customer Care's response
                      Dear Shravan Reddy,

                      Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

                      Regards,
                      Team HDFC Home Loans
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                        S
                        stephen.anthony
                        from New Delhi, Delhi
                        Dec 7, 2017
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                        Address: New Delhi, Delhi, 110059

                        I have a personal loan with hdfc with the loan number 44556650. The executive who came to my office and explained all the information regarding the interest and the due date, he said the due date will be 7th of every month but somehow that executive changed the due date to 4th of every month. My salary get credited every 7th and i am unable to pay the emi amount on 4th because of which every time i have to pay the lpc and ecs presentation charges.

                        I have emailed them so many time but no response they want me to visit some green park hdfc bank and change it. It's not feasible for me to physically visit the office i emailed them that i am the owner of the personal loan and i just want to change the due date please do it.

                        Still its not change and its impacting my cibil score please help me to close this, my only concern is i want to change my due date from 4th to 7th.

                        My contact number is [protected]
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dec 11, 2017
                        Updated by stephen.anthony
                        No there was no notification from your end
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                          kamala ssl
                          from Mumbai, Maharashtra
                          Dec 7, 2017
                          Resolved
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                          Resolved

                          Address: Pune, Maharashtra

                          I have applied for housing loan in above said bank with file no.[protected]. As they were asking for irrelavent documents i have asked to stop the loan process and i have received a mail form hdfc stating that loan was approved and they have deducted rs.11, 800 form my account as processing fess. Due to their internal miscommunication i have been penalized. When frequently asking to refund my money now they denay in refunding stating that the file was already processed.

                          Request you to kindly look into the matter and help me in getting my money back.

                          Note : i have already returned mails to the people.
                          Jan 8, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 07, 2017
                          HDFC Bank Customer Care's response
                          Dear kamala ssl,

                          Request you to post the details of your concern at http://bit.ly/1EiVKgb to help us address the same

                          Regards,
                          Team HDFC Home Loans
                          Verified Support
                          Dec 08, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          At the outset, our sincere apologies for the inconvenience caused to you. As we understand that the Home loan was sourced by HDFC Ltd; your query/complaint pertaining to the housing loan. You are henceforth requested to be in touch with HDFC LTD. At e-mail ID - [protected]@hdfc.com about a resolution of your query/complaint. Alternatively, please Click here (Link - https://www.hdfc.com/write-to-us/complaints?submode=HDB_WEBSITE ) for any Queries / Feedback / Complaints pertaining to HDFC LTD.

                          -Anay
                          HDFC Bank Customer Assistance
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                            Bhavik maheshbhai dalwadi
                            from Mumbai, Maharashtra
                            Dec 7, 2017
                            Resolved
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                            Resolved

                            Address: 400101

                            My account in hdfc bank no - [protected] trupti art
                            Ground floor, conwood house
                            Yashodham, general ak vaidya marg
                            Goregaon east-400083

                            I got the letter from home branch, account has been unfreeze but still i can not do any tranzection
                            Regarding this i meet rita vaz but she not responding
                            I got unfreeze account letter, that i have attached below on 29/11/17 still can not operate account
                            No one responding on customer care also
                            Please revert me back as soon as possible

                            Thank you
                            Bhavik dalwadi
                            Trupti art
                            +1 photos
                            Jan 11, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 11, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We understand that our Relationship Manager Mr. Vivek Tank has contacted you and addressed your query. For further assistance you may contact him on [protected].

                            -Manoj
                            HDFC Bank Customer Assistance
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                              S
                              Surjesh Kumar Kundu
                              from Dhanbad, Jharkhand
                              Dec 7, 2017
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                              excessive ach return charges debited from bank account

                              Address: Chennai, Tamil Nadu

                              I had registered for an sip in a mutual fund via ach that was supposed to get debited each month from my hdfc bank account but due to a job change i did have sufficient balance at the time of debit. This happened for 2 months. Now when i added some balance later all the money got debited stating. Ach debit return charges xxxx thrice in different dates and also there was no consistency in the amount that was debited. (Rs.413, rs.390.36 and...
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                              Rasmita160
                              from Delhi, Delhi
                              Dec 7, 2017
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                              I am a hdfc credit card holder.

                              One day i received a phone call from your customer executive named neha sukla. She called from phone number[protected].

                              She convinced me saying that the invested money towards one hdfc ergo health insurance policy will be return back to me after some verification process completion and the same verification has been done that day. But after a week a fire insurance policy has been activated in my account and rs.10199 has been debited from my credit card.

                              She has clearly told me that no money will be debited from my account after the verification process. She has also given the above contact number for further assistance. Now this number is always saying busy. Once someone picked my call also and kept me on hold after few minute they cut off the phone call.
                              I strongly object this fraudulent activity and request justice from you. Otherwise i shall close my hdfc cc a/c and will complaint to higher legal authority. More over i will share my experience in the social media to make aware everybody about this type of fraudulent activity done by hdfc credit card department.

                              Hope you will take necessary corrective measure and revert my money back.

                              Rasmita nayak
                              HDFC Bank customer support has been notified about the posted complaint.
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                                V
                                vasant kumbhar
                                from Nashik, Maharashtra
                                Dec 7, 2017
                                Resolved
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                                Resolved

                                Address: 422003
                                Website: hdfc

                                Sir
                                I have paid premium online on 4.12.2017 rs.25564/- i have received message on mobile [protected] that premium payment of inr 25564.00 dtd. Dec 06, 2017 at 03.14 pm for hdfc life policy 14083020 was successful. For details, email [protected]@hdfclife.com
                                Pl. Help me for payment receipt.
                                How can i get it.

                                Regards from
                                Kalpana vasant kumbhar
                                Jan 9, 2018
                                Complaint marked as Resolved 
                                HDFC Life customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 08, 2017
                                HDFC Life Customer Care's response
                                Hi, please note that as the premium paid is yet not settled with the policy, hence, the receipt is yet not generated. Customer would be able to download the receipt via online mode from the My Account portal post the premium is settled on the due date.
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                                  Premraju Selvaraj
                                  from Karaikal, Puducherry
                                  Dec 7, 2017
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                                  Address: Bangalore, Karnataka, 560100
                                  Website: fastag.hdfcbank.com/Login/Index

                                  I'm surprised to see the hdfc fastag customer care is just not reachable even after giving numerous try. I have also contacted a media person to highlight this in news, as govt. At one side encourages the use of fastag and the other side hdfc is providing a worst service on this regard.

                                  I had applied fastag through hdfc bank and i got the tag but did not receive any welcome emailer with details of the fastag even after a month. Because of this, i'm not able to recharge my fastag even after receiving my tag.

                                  I wanted to bring another issue to your notice.in krishnagiri toll, the fastag deducted rs. 65 and separately the toll in-charge collected rs. 90 from me as cash as well.
                                  Please encourage me to use the fastag as this is demotivating the use of fastag though govt. Is encouraging to use this.

                                  The bar code number in the tag[protected].
                                  Application number - hfr009061

                                  Please help.
                                  Dear Customer,

                                  Kindly email at hdfc.[protected]@sahaj.co.in or reach the Fastag Team directly at [protected] & [protected] for any assistance/clarification with regard to your Fastag application.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  Have applied for fast tag through HDFC bank on 14.12.2017. I have not received any communication from HDFC till now. When i was applied 2 application reference number issued one is HFR007788 and other is : HFR016862. I have sent both the things in order to facilitate. The cus care no not working it is saying always busy. This worst thing from HDFC
                                  I received Fastag from HDFC. however, even before i could open it i get messages like your Fastag is used in Krishnagiri toll and amount got deducted whereas i had not travelled to that location. Not able to reach the Toll number provided and not able to create login as i have not received Welcome mailer with Wallet ID.
                                  Not sure what to do in my case as someone else is using Fastag with my Car number
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                                    A
                                    from Manjeri, Kerala
                                    Dec 7, 2017
                                    Resolved
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                                    Resolved

                                    Address: Ernakulam, Kerala, 683581
                                    Website: Consumercomlaint.in

                                    Sir
                                    I have taken a personal loan from u r bank am fully satisfied with u r banking service in earlier but now i lost it because. From u r pl emi alert mgs is written as my emi is due on 4th. Ie i mean it the last date is 4th of the month before mid night. So i paid is on the day 4 of the month now i got the mgs from u r coustmor care u r loan is show insufficient fund problem.
                                    Sir, is the same reason i face couple of the in last one year so i have to pay the fine to i can't allow this so pls make a clarity for me in my problem
                                    Loan no[protected]
                                    Jan 15, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dec 07, 2017
                                    Updated by [email protected]
                                    My mob-[protected]
                                    Verified Support
                                    Dec 12, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We understand our bank official Mr. Ebin Prakash has contacted you and addressed your issues relating to Your loan Equated Monthly Installment (EMI) issue. Please feel free to write to us at: [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

                                    -Manoj
                                    HDFC Bank Customer Assistance
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