HDFC Bank Complaints & Reviews

I am a hdfc bank credit card holder.
The bank has auto debited rs. 1299/- from my credit card number ending with 5674 without my concern on date : 07/11/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs. 1299/-

One assist relationship number : 3014885
Name :- brijbihari lal
Mobile no :- [protected]
Credit card number ending :- 5674

I applied for a fastag for my vehicle on 21/11/2017. I got my online form generated and as requested i signed the copy of the form generated and uploaded to the url
https://grtprepaidcard.hdfcbank.com/Fastag/UploadForm.aspx

I paid rs.300 (Issuance fee and topup). My reference number got genrated for the form as hfr012584.

However i dindt receive any call back or message after i uploaded the final form to the web url provided above.

I tried calling customer care#[protected]. However no use as it keeps ringing all the time.

I really feel my money got looted and no response from hdfc bank on the same. Also the website dont take proper inputs from the user. I filled all the information on the online form. However the form i received after has only partial information on what i filled.

Really waste of time and money.

I am a hdfc bank credit card holder have just missed 1 months min due that is for nov'17 and am receiving such abusive calls from them pooja gupta has called me several times and literally scolded me like anything i was hospitilised and she already knew this in an accident i had lost my child and as i was seviourly injured could not even see him for the last time and was in hospital for last 18 days now and this lady asked to beg from anyone for 2310 rs and pay else she would send people at my place she harassed as if im a theif and am running away and they are behaving in such a way just for payment delay of 1 month when they know what sort of a trauma im in and her call had given me bp problem as well
This is something we dont even expect from corporates such as hdfc and they are showing us hell
Please hire sensible people who atleast know rbi norms that they cant harrass and abuse cystomers

I am an hdfc credit card holder, number ending 5456. Rs. 1399 has been debited from my credit account on 18th nov 2017 as i have been made a part of the oneassist plan. This plan has been activated without any intimation to me and is a highly fraudulent act.

I would want my entire amount refunded as early as possible, failing which i would be writing a mail to the ombudsman.

Hi,

I am mohamed saqieb ahamed. I had applied for the personal loan. I was asked to send the soft copies of my documents, which i did, later an executive came and collected my documents, which were verified and i got an sms after 2-3 days as:
Dear customer, hdfc bank personal loan application #52906618 is in-principle approved for rs. 275000, basis details provided.[protected] for digital identification.
br...

Dear concerned from hdfc bank,

Self was liable to pay only 4000, three years ago and communicating with you to waive off the extra amount you added to 4000, but you people also did not waive off and dragged and self was also waiting for a better decision on this.
Finally last month, your legal team and i have settled amicably for 8000 rs. Collection team asked me to wait till they send a letter on settlement for 8000, but till now they have not sent. But mean while, they have put a lien on my salary account for 24000 rs., which i have recently opened in your bank.

Please do think on it that if am the culprit why would i open my salary account again in hdfc bank, if i want to escape from my liability.

Regards
Anupama n h

Dear sir,

I had made an ipo application for hdfc standard life insurance on 9th nov 2017... (Application no.[protected] in the name of jayesh d mehta huf in retail.

However, i got nil allotment.

If this issue was under subscribed in retail (90% odd), then why did i not get the allotment?
Raised a complaint mail to karvy, but no reply!!

Please give me the reason for non allotment and clarify urgently.

Regards,
Digesh mehta
[protected].

I had taken pl loan from hdfc bank right now loan was closed but cibil report showing on write off sir remove write off from my account. My pl loan no:24130447. Pan no:aompr9483e. Cell no:[protected] plz help me sir recently l applied personal but loan was rejected due to hdfc civil status showing as writeoff so plz take necessary action and help me sir

I have two loans going in Hdfc for a total emi of Rs-2789.00. Due to some personal financial problems I was paying late my emi for past three months... but this month for the emi of 2789.00 they have recovered 6370.00 which is double the emi when I asked the relationship manager on 23/11/2017 he told that they have taken emi bouncing charges and all for past two months that’s why they have charged this much!! And today suddenly they have debited some 1138.00 from my account stating that emi bounce charges for the past three months. Totally I have paid 7500.00 approx for an emi of 2789.00.. we consumers also have difficulties financial which we can’t expect..but this Hdfc is looting money like this.. all my hard earned money.. they won’t inform the customers about the debit of money from your acc unless we find it... HDFC you’re looting my hard earned money!!!

I am a hdfc bank debit card holder. The bank has auto debited rs. 1899/- from my debit card number ending with 9191 without my concern on date:27/11/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number :
Name :- mohammed afroze
Mobile no. :- [protected]
Credit card number ending :- 9191

Hi,

I had a salary account from hdfc bank since 2011. I moved from that company to banglore from 2011 itself. Now the hdfc account is converted into salary account to savings account (Negative charges) without any proper information through sms/email. I do check with the support services they are stating that we have the rules to convert without the information of the customers.

I was really fed up when seeing the negative balance in the account. I was transferred rs.2000 on 14th of nov 2017. Without the proper intimation they taken 2000 rs for amb chrg incl gst.

This is not the rules/ terms and conditions they are cheating the customers to make money. Thats why they're offering credit cards, personal loans, car loans for corporate professions to suck the blood of the customers and running this concern.

I read the rbi rules and regulations.

https://rbidocs.rbi.org.in/rdocs/notification/PDFs/MBLRDC201114.PDF

Rbi says without the proper intimations is not fair for the banks to make negative charges. They has the right to cut the services of banking.

There is no proper response from the hdfc till now.

I have salary account in hdfc bank and i have ecs for lic in my salary account which is to be debited from my account on 15th of every month.

But due to some reasons i am not able to maintain balance in my account on ecs due date from past 4 months.

Now my account balance went to negative and i cannot see anything in account statement the reason for negative amount.

Do we have any charges for no balance on ecs date.
My account is negative for -6635 now.
Pls help

Dear sir/ madam,

I have many times mail to you to close my credit card, but no any such reply regarding this matter till date. Please look in this matter on priority basis. If no reply regarding this matter with in 2 days then i will mail to your top management. Please clear this issue asap.

If any query please call me [protected].

Card name-nitish gupta
Reg mob no-[protected]

Thanks & regard:-

Nitish gupta

On wednesday, november 22, 2017, 3:47:37 pm gmt+5:30, nitish gupta wrote:

: hdfc bank ; debtmanagement. [protected]@hdfcbank.com
Sent: tuesday, november 21, 2017, 4:48:32 pm gmt+5:30
Subject: fw: re: re:'hbl=[protected]' closing account on nitish gupta account[protected]

— forwarded message —
From: nitish gupta
To: hdfc bank credit cards support
Sent: tuesday, november 21, 2017, 3:10:55 pm gmt+5:30
Subject: re: re:'hbl=[protected]' closing account on nitish gupta account[protected]

Dear sir,

As per my knowledge, our outstanding balance is nil. Please close of account asap. I have already sent credit card on your chennai address. Your credit card service is very poor. If i have not pay outstanding balance in other credit card company then credit card company penalty waive off with valid reason. But your company customer executive is lie. He says that i[censored] are minimum amount paid, your late fee & financial charges will be waive off/reversal.

I hope that i never to be suggest to any person to apply hdfc credit card. This is my big mistake that i have apply hdfc credit card. My total loss of this card is approx rs. 10, 000 (See below). This is big amount of a middle class family member.

In future, i will never apply hdfc credit card and never to suggest anybody to apply hdfc credit card.

If your can any help to me for reversal of my late fee and financial charges. I want to personally thanks, because 10, 000 is a big amount for me.

I want to humble request to you that final settlement of my account asap.

Dear sir/madam,

It is to inform you that i had requested for reversal of late payment charges to your representative. But every time your representative would promise me that the same would be reversed in your next bill, every time would be fulfilled by your agent/representative. Due to this, such late fee increased to rs. 9643.49 (Given below) which leads to creation o[censored]nnecessary liability on me.

Statement period late fee finance charges

March, 2017 700.00
April, 2017 700.00
May, 2017 700.00 522.34+83.75=606.09
June, 2017 - 587.63
July, 2017 700.00 591.03+83.49=674.52
August, 2017 700.00 1231.47+63.70+10.43=1305.60
September, 2017 750.00 1380.02+65.59+24.04=1469.65
October, 2017 750.00

So, it is my humble request through this letter that pls reversal those unnecessary charges that levied against the credit card bill as early as possible so that i can clear the all dues of credit card. I want to full & final settlement of this card. Following of the detail of my card:-

Cardholder name:-nitish gupta
Reg mob no-[protected]

You can reached me at my registered mobile no.in case of any problem your kind co-operate in this regard is highly appreciated.

Thanks & regard:-
Nitish gupta

My loan amount of rs 2500000 was never disbursed due to conflict between the bank and the real estate builder. I waited patiently for the matter to be resolved, as some sort of documents were missing from the builder to be registered with the bank, which hdfc told me later "after" sanctioning the loan.

I don't know on what basis hdfc sanctioned me the loan when there was this kind of issue. The bank representative told me,...

Hi,

I just called regarding a query about hdfc credila education loan and the person i had a word with - komal - contact number - [protected] told me after listening to my case that you would give a non clolaterized loan for a particular amount. I asked to talk to her manager as she was not able to give me all the details. She promised a call back. She then got a call back arranged with another person by the name of mohit and introduced him as her senior. He was an extremely rude and unprofessional person. When i told him that i was recording the call, he disconnected the call. When i called on the number again, komal said she was sorry on mohit's behalf, and she was sitting just in front of him and she also agreed that mohit was in fact not a senior but a colleague. When i asked her to put mohit on line, she started laughing and said he is not there and would arrange a call back. I then went on to ask her to why she was lying. She said she wasn't and even after i asked her over and over again if she an make me talk to a senior, she said no one was available in the office!
I also asked her to share an email id for a senior, but she said she could not give me an email id and gave me a random number instead.
When i asked mr. Mohit (In fact now i doubt if it is even his real name) that give me a reason for saying whatever he is saying, he said extremely rudely that i could go anywhere else and get the loan.

आप के द्वारा लगभग 5 बज कर 11 मिनट पर फोन न. [protected] से फोन आया मेरे माता जी के न. पर क्रेडिट कार्ड के सम्बंध मे कि पैसा कब जमा होगा माता जी ने बताया कि अभी मै बहार हू इतना कह्ते ही उधर से गाली चोर इत्यादी देना शुरू कर दिया तत्पश्चात मेरी माता जी ने फोन मुझे दे दिया मै बात कर रहा था लेकिन उधर से अभद्र ब्यवहार किया जा रहा था फोन कट्ने के पश्चात पुन: [protected] इस न. से फोन आया जिस ने अपना नाम नितिन बताया और इसने वार्ता अभद्र ब्यवहार के साथ शुरू किया कहा कि नौकरी खा जाऊगा और गाली देते हुये बात करता रहा |
मेरी माता जी जो लगभग 60वर्ष की है आप के लोगो के द्वारा अभद्र ब्यव्हार करने से काफी आहत है किन्ही कारणो बस मेरी माता जी को कुछ हो गया तो सारी जिम्मेदारी आप की होगी

श्री मान जी मेरा नाम राहुल पाल है मै आपके बैक मे खाता धारक हुं मै कल पैसा जमा करने गया था चेक किलीयर न होने के कारण पैसा नही जमा हो पाया था आप के ब्रांच मे नेट सम्बंधित दिक्कत थी| सम्बंधित घटना का अवलोकन करते हुये उचित कार्यवाही करने की कृपा करे |
तुलसीपुर जिला बलरामपुर

Application reference number: [protected]s3

Though i met all the eligibility criteria and the verification of my rented residence was also successfully completed i see no reason for rejection of my application.

The rejection affects my cibil score adversely and i demand an explanation from hdfc bank. I have previously held credit cards from sbi as well and my cibil score is 816.

Care to explain on what basis you rejected my application?

I wish to bring to everyone notice about unfair business practice from hdfc bank credit card team. I tried to resolve it through customer service and escalation mechanism. Trust me, no one is helping even for genuine request.

Let me explain it below,
I am holder of hdfc bank regalia credit card accompanying with priority pass for complimentary lounge visit at airport.

I visited mumbai t2 lounge with family in month of june, 2017 for which i was charged rs. 5276.34 for 1+2 pax including me. Before entering the lounge i confirmed with guys standing outside that whether any charged will be levied if my family join me in lounge. It was clearly told to me that if my lounge visit is below permissible limit than no charges would be levied.

Again in july, 2017 rs. 1790.64 was charged twice for visiting mumbai & bengaluru airport in which i was the sole visitor of lounge.

After 3 months suddenly i was charged and hdfc bank credit card customer support did not bother to justify the same. This is a big fraud happening in hdfc bank credit card desk by charging the fee on complimentary lounge visit due to change of policy without intimation to client.

This has left no option but to contact consumer court for cheating rs. 9, 502.26 to customer through hidden charges by hdfc bank.

Loan number: 29597650

Customer number: 41358780

Loan amount: rs. 391000

Tenure: 60 months

Completed tenure: 37

Remaining tenure: 22 months

I have taken the personal loan during my career in chennai with repetitive calls from the bank representatives forcefully.

A year ago i have lost my job and became unemployed. Since i have no source of income to pay the emi, i have called the customer care and they have recommended me to visit nungapakkam branch.

I have directly traveled from my hometown 300 km to visit the branch to resolve my situations on 30th june 2017 at 3 pm.in nungappakkam branch, there is a guy who asked me to come inside and asked so many questions on how i lost the career and he said this is the month end so he promised that he will be giving resolution in few days. I got his mobile number and came back to hometown.

His mobile number:

After that, he never picked my calls even didn't respond to any of my message.

So again i have started recieving calls for unpaid emi and representative have visited my home in which my relations are staying. This made me terrible.

Lot of people are hiding themselves after getting a loan. But for my honesty i got the worst gift ever from hdfc.

People out here please advise me to take any legal action on them for humiliating me in front of relations and not responding to my situations.

Thanks,
Mohamed faizal

Hi
Without any consent from card holder, hdfc deducted money for plan activation.

I did not get any call to renewal/activate this one assist membership. But the one assist mfee of rs.1399 is automatically debited from my hdfc credit card (Ended with 1399) on 2-nov 17. Also, on 22-nov 17 one credit entry is shown as dial an emi (Smart emi) of rs.1399.

Plz refund my money and deactivate this one assist membership..

Regards;
Raju thakor
[protected]