HDFC Bank Complaints & Reviews

Hi,

Hdfc is doing the same with all the coustmer.
15 nov 2017 amb chrg incl gst for oct2017-mir[protected] mir[protected] 15 nov 2017 177.00
3 oct 2017 amb chrg incl gst for sep2017-mir[protected] mir[protected] 13 oct 2017 177.00

They are cheating the customer and taking the advantage. Please refund my money else we will go for account clousre.

Axis bank is far better than hdfc bank. Please say no to hdfc bank.

Regards,
Pratik kumar

Hello team,

Yesterday i got a call from a person who was saying that he is from hdfc credit department and he was telling me that i have a hdfc credit card whose bill is pending around 70k. The card number that he was telling me i was totally unaware of the card number. I had only one credit card which i lost and got that card blocked already in the month of may 2017 with all the bill settled. I am a loyal customer of hdfc bank from past 4yrs and still have an active account with them.
I always use my netbanking and the only credit card registered in my netbanking was the one that i had lost and got that blocked.
At the moment i am not residing in the country and the agent who called me from the numbers [protected] and [protected] humilated me without providing any details of the card when it was issued and who was the receiver and where it has been used.
He had all my new contact/work details and when i asked for the details of the card he was not able to provide. The email address and the contact number that was there on his records were not mine.
My concern is that how a card was issued under my name without my concent? Why it was not updated/linked in my still active hdfc account?
Why any bank or bank official contacted me when i was in india regarding this card?
Main concern:how that person has access to all my confidential details outside india and within india as well.
Please help me in getting this issue resolved as it is appearing to be a fraud case.

Regards,
Manpreet

Hello,

1.)
More than a week back on 09-nov-17, i made a payment of rs. 600/- for 2 fastag's. The same evening, i received an sms stating a single fastag has been created with 400/- as balance and 200/- as deposit. This is not what i paid for, i paid for 2x fastag's for 2 different cars. I also uploaded the rc, aadhar and dl copies on your website during the online application and still only 1 fastag has been created?

2.)
After the above payment, i've not received even 1 email/sms regarding the status and i have absolutely no clue as to what is happening with my application. I've not received my fastag till now, what is happening with it, any update?

My application number is: hfr010444.

The tollfree number provided has never been answered till now in over a week, is it even functional?

Rgds,
Sm

I have taken a car loan of amount 2, 00, 000, with 24 months tenure. At the time of taken they said 20, 058 will be the interest, it means 9170*24 months=2, 20, 058.but they were charged additional amount of 3600, without asking me they included accidental insurance.

My credit card was permanently blocked due to delayed payments, two months ago i remit the full amount for my card, can i unblock my card now ?

card number# [protected]
Cust ID: 66918304
SB AC : [protected] (KAZHAKOOTTAM BRANCH, TRIVANDRUM)

Hi hdfc bank,
My account number is [protected],
I have been charged for not maintaining min balanace (Mir[protected] but this account is opened on oct 1st and theres money in this account from initial day and there was a 200$ cheque with hdfc bank for one month also and you created havoc during account opening by opening the account with mis spelt customer name on my decit card and cheque book also and now you charged for something thats not related to me. If you are not reversing this charges i wil definitely close my account and enough is enough with you.

I wonder how you are ranked as number one in india.. Interesting..!!!

I am Sanjeev, having my customer id number[protected]
A/c no is-[protected]

On 16 sep 2017 deduction was done from my account with out any information. If you want to deduct, kindly first inform. so kindly check why are you deducting this type of amount without any future information...
it is highly regrettable and pls refund my balance. other wise i will go through the RBI nd suggest everyone to avoid HDFC bank at any cost .I hope that receive my own balance.

16 sep 2017- amb chrg incl st & cess for Apr2017 708.00
My mail id [protected]@gmail.com

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- plus sevice tax rs 100 from my credit card number ending with 5743 without my concern on date:16/11/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Oneassist relationship number : 2073857
Name :- rajesh kumar adha
Mobile no. :- [protected]
Credit card number ending :- 5743

I added 5000 rupees to my payzapp wallet, when the amount was being transferred to bank account. It showed like amount exceeded error. But amount got debited from my payzapp wallet.
Its been more dhan 13 days. Still money has not been refunded.
I have dropped mail but theres is no response.

Ref id pz[protected]

Date of transaction - november 3 2017
Time of adding amount 7.56 pm

You can call me at [protected] -

Hi,

I have observed unknown transaction in my account with customer id: 60708185

Details of the transaction:

Date narration date narration cheque/ref. No. Value date withdrawal deposit closing balance
15 nov 2017 amb chrg incl gst for oct2017-mir[protected] mir[protected] 15 nov 2017 515.02 0.00

Apart from this negative balance of -195.93 is appearing in my account.
This is ridiculous i dont have any negative balance. And this is kind unknown monthly charges im facing even though the balance is positive.. Please resolve this asap..

Hi sir//madam

My account number [protected] continuously from sept, 2017.

On 18 sep[protected] * 2) = 708.00 (Mir[protected] & mir[protected]
On 12 oct 2017 - 531.00 (Mir[protected]
On 15 nov 2017 - 531.00 (Mir[protected]

Though it is my savings account. I am maintaiing the minimium balance in my account. Please kindly go ahead and refund my all amount which has been deducted. This is very hectic without any intimation unnecessarily my amount is being debited. If you are not going to refund my amount i have to close this account for sure. Really fed-up with this bank.

Regards,
Sukriti & tathagata

Uploaded all docs, made payment and sent signed scanned copy on the hdfc fastag link. No receipt confirmation no mail id, toll free not reachable is this a fake site?? Does anyone know who this matter can be escalated to. I have not been able to reach anybody in hdfc who knows that there is such a site. My hdfc branch on richmond road is unable to track any detail or person from hdfc for clarifications.

I had a salary account in hdfc which i am not using since long due to which i recieved a message to close account on calling telephone banker they told i have a negative balance of rs. 9000 due to non maintainence of avrge balance but in there monthly statment they have never mentioned about that negative balance.
So please help me to close acc or to guide me to wave off the non maintance balance
Acc no. [protected]
Mobile no. [protected]
Customer id: 23141196
Bank address: hdfc bank noida sector-63

Rbi instruction copy of link is attached below
https://rbi.Org.In/scripts/notificationuser.Aspx?id=9343&mode=0

I have applied for personal loan last week, person from hdfc bank gave me wrong information quoting more loan amount but once i have got my money it is lesser than 50% and when i tried to contact them, they gave me an info that am not eligible, they processed my loan without my agreement or without any intimation. Very irresponsible people with worst behaviour. I advise everyone not to go for personal loan with hdfc bank. I have tried contacting the customer care & sales manager as well with indira nagar branch bangalore. They are not responding as it is their mistake. Attached the screenshots of the discussion i had with the team of hdfc.

Dear sir,

Myself sivaramakrishna undavalli. I have a hdfc bank account [protected]. It's a previous company salary account. It's zero balance account. But suddenly on 16/11/2017 i have seen my account and shocked because of negative balance (-1284). Why the bank is charged i don't understand till now. I didn't find any details in account statement or any other places they didn't intimate to me. So please resolve the issue. Thanks alot.

Regards,
Sivaramakrishna.

Dear sir/ madam,

I was using a credit card of hdfc bank. The credit limit was 30k. I used for a year and i never track like howmuch everymonth bill is coming. I was getting the the bill and i was paying the amount. But for one month i was unable to pay the bill so i called to credit card department and i informed to them like i will pay the 2 month bill at the time with late fine. They told its not a problem.
But next month with 1500 late fine they send the bill and some more extra charges. I paid all amount and i asked for credit statement many times and they did not provided to me. Then i started checking my all old statements and there was a lot of extra charges was there so i called to them to close my credit card then they told to me to pay my all credit balance. I was 15k and i paid. Then they told to me it will be closed.
But they blocked my card and they mentioned in my cibil as “written off”.
Due to this i am facing a lot of problems for any loan or other cc.
I was using salaried account of hdfc bank, but due to this kind of behaviour i changed to the another bank.
Requesting you to please suggest me on that or remove this account from my cibil.

Thanks and regards
Ravi kumar
[protected]

Ad hoc statment charge ₹118 deduct from my account
Without information dated on 16/11/2017
When i reach to branch regarding they cant provide proper solution as well as customer care told same answer.
But my point is that if i cant visit at branch on 16/11/2017 and dont take any statment according to my account so why they charge me ₹118.
So need to clearification from bank or reverse my ₹118 to my account

I applied online for fastag through hdfc fastag program. I made payment of 300 inr (200 for security amount & 100 as the top up amount). The reference number of the application is hfr008637. I had received e email with the reference number. Since then i have been trying to contact on the toll free number but no one picks up. There are no updates regarding my application/money whatsoever. Let me know why my application is not processed, atleast i'll try another service provider.

Dear hdfc card dispute team,

Yesterday night 1 fraud transaction have been done from my credit card. After this fraud transaction, i got a call from hdfc care and he cross verified this fraud transaction and blocked my card for security reasons.
That time i was not using the credit card anywhere and it was with me. How is this possible??
This fraud transaction has been happened second time? The earlier fraud transaction was done at netflix on 3rd sept. Now on yesterday 15th nov, 2017 the second fraud transaction was done at microsoft.
Both these transactions have been done online in other countries that too in midnight.
Kindly resolve this issue and refund my both transactions amount.

Dear sir/ma’am,

In refrence to ticket id= 153-504 raised against my complaint in the trailing email its already been 5-10 working days passed and till yet there is no intimation of where my money of amount rs 5000=00 is which was uploaded into my payzapp account wide mobile no. : [protected] on 3rd november from standard chartered bank credit card and even there is no response from your side as well. Request you to kindly answer my queries like if the amount has been withdrawn, so to which account it has been withdrawn as i am not able to see to which bank account it has been transferred to. And fyi i am attaching 2 different screen shots where in the 1st screenshot you will see that the amount was withdrawn to the account on which date and in the 2nd screen shot you will see no its showing the withdrawn date of 3rd november, 2017 and don’t know to which account its has been credited and only showing “card upload”. Request you to look into my trailing email complaint fyi.

Request you to look into this matter on immediate basis and take necessary actions otherwise i will be forced to take some actions.

Early response will be appreciated as other receiving the automated email from your side i am not able to receive and response form your side.

Thanks & regards

Nidhi mehndiratta

Mob: [protected]

[protected]@rediffmail.com

—

From: [protected]@rediffmail.com [mailto:[protected]@rediffmail.com]
Sent: thursday, november 16, 2017 11:27 am
To: nidhi
Subject: fw: 'ticket=153-504' regarding no uploading of money into account

Sent from rediffmailng on android

From: "payzapp"
Sent: sun, 5 nov 2017 11:42:03 gmt+0530
To: "nidhi mehandiratta"
Subject: re: 'ticket=153-504' regarding no uploading of money into account

Dear customer,

Thank you for writing to us.

This is a system-generated response to acknowledge receipt of your e-mail. Our customer service executives will respond to your queries at the earliest.

Please note:-

Cashback will be posted to the wallet as per the terms & conditions from the date of transaction for mobile recharge and book my show.

For transaction failures / cancellations the amount will be refunded to the source account within 5 - 10 working days from the date of transaction, except for mvisa where the refund will be posted to the wallet.

In case you have not received the funds back in 5 - 10 working days across any transactions, we request you to raise a chargeback with your issuing banks branch or phonebanking.

In case your query requires further investigation and takes a longer time, we will keep you informed on the time required for resolution.

We assure you the best of our services at all times.

Thank you

Regards,

Hdfc bank payzapp team

Payzapp toll free : [protected]

Payzapp email support : [protected]@payzapp.in

— original message —
From: nidhi mehandiratta [[protected]@rediffmail.com]
Sent: sunday, nov 5 2017 11:40am
To: "[protected]@payzapp.in" [[protected]@payzapp.in]
Subject: regarding no uploading of money into account

Dear sir,

I had loaded 5000 rs into my payzapp account of mobile no. [protected] through standard chartered credit card and got it to transferred it to one of my bank accounts but as i couldn't see the amount deposited into any of my accounts and request you to kindly look into this matter on immediate basis as from 7th nov transfer to bank accounts is charged @ 2% + gst. Pfa fyi and request you to take action asap and do return the amount into the bank account, payzapp account or credit card account positively by today or till 6th november.

Thanks and regards

Nidhi mehndiratta

Sent from rediffmailng on android