HDFC Bank Complaints & Reviews

Address: Mumbai City, Maharashtra, 401202

Hdfc atm card redemption points

I have recently getting call by girl telling that she is from hdfc bank and telling that u have got redemption point by using debit cards, redption point is of rs 6000 so she was asking about card detail to transfer into my account, then i share detail and found that otp has send on phone of which was of some recharge about 5000 transcation so disconnet the call.

Phone no was :- [protected]

Dec 24, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id, a number from which call was received, to which number and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Address: Bangalore, Karnataka

Hdfc executive has approached for loan transfer from axis to hdfc. Based on enquiry approval process was initiated.
On 08 nov - loan approved for 8.5 lakhs
On 09 nov - received rs.1, 36, 294 to my axis account.
On 16 nov - received dds for value (3, 28, 530 & 3, 76, 027) against outstanding of (3, 17, 016 & 2, 17, 808).
Information changes in loan plan from enquiry vs approved loan
1. Insurance charges was not told whereas insurance charge of 7, 180 was levied.
2. Committed there will not be any foreclosure charges during closure and i can go for loan closure any time after payment of 1st emi whereas foreclosure charges are levied and i can go for closure after payment of 12 emis only.
3. Committed to design 2 emis (One for balance transfer and another for top up) whereas single emi is designed for the total sanctioned loan.

The person of contact from hdfc is mr. Anudeep reddy (Mobile no.[protected]) from bangalore branch. He is not supporting me in the smooth transaction of the loan process and even he is not ready to lift the call even if try to contact him for fixing the problem.

I am ready to provide you the evidence like mail conversations as supporting data where the hdfc team did not support me for fixing the problem which was created by them. If you can provide me the mail id i will provide the complete data for the issues faced because of hdfc.

Contact details
Name: venkateswaran. V. A
Mobile no: [protected]
Mail id: venkateswaran. [protected]@gmail.com
Address:
301/10a, venkatesh nagar,
Alasanatham road,
Hosur.
Pin-635 109.

Dec 19, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Nov 17, 2017

Updated by Venkateswaran.V.A HDFC executive has approached for loan transfer from Axis to HDFC. Based on enquiry approval process was initiated.
On 08 Nov - Loan approved for 8.5 lakhs
On 09 Nov - Received Rs.1, 36, 294 to my axis account.
On 16 Nov - Received DDs for value (3, 28, 530 & 3, 76, 027) against outstanding of (3, 17, 016 & 2, 17, 808).
Information changes in loan plan from enquiry Vs approved Loan
1. Insurance Charges was not told whereas Insurance charge of 7, 180 was levied.
2. Committed there will not be any foreclosure charges during closure and I can go for loan closure any time after payment of 1st EMI whereas foreclosure charges are levied and I can go for closure after payment of 12 EMIs only.
3. Committed to design 2 EMIs (One for balance transfer and another for top up) whereas single EMI is designed for the total sanctioned loan.

The person of contact from HDFC is Mr. Anudeep Reddy (Mobile No.[protected]) from Bangalore branch. He is not supporting me in the smooth transaction of the loan process and even he is not ready to lift the call even if try to contact him for fixing the problem.

I am ready to provide you the evidence like mail conversations as supporting data where the HDFC team did not support me for fixing the problem which was created by them. If you can provide me the mail ID I will provide the complete data for the issues faced because of HDFC.

Contact Details
Name: Venkateswaran.V.A
Mobile No: [protected]
Mail ID: Venkateswaran.[protected]@gmail.com
Address:
301/10A, Venkatesh Nagar,
Alasanatham Road,
Hosur.
PIN-635 109.

Verified Support

Nov 18, 2017

HDFC Bank Customer Care's response Dear Venkateswaran,

I request you to share your Loan details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Address: 400069

Hi,

My name is anupreeti and i had taken a personal loan from hdfc a few years ago for which i paid emi's for 2 years however as bcos i lost my job its been approx 3 years now that i was unable to pay off any emi's however i think i m settling down a little bit and would be in a position to pay off the amount if i get a reasonable settlement and paying options from hdfc.

Please guide what is the best suitable option.

Regards
Anupreeti

Jan 1, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 18, 2017

HDFC Bank Customer Care's response Dear Customer,

Please write to [protected]@hdfcbank.com with your Loan Account number and contact number.

-Manoj
HDFC Bank Customer Assistance

Nov 20, 2017

Updated by amahadik Thank You!

I have already written to HDFC. Awaiting their reply

Thanks

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Address: 560068

Hello cc,
I got personal loan of amount 11, 00, 000/- from hdfc bank and i have salaried account hdfc bank. On 06 nov 2017 my account got deducted with 6, 490/- on behalf of inter-brn cash chg incl gst 071117 without prior notification. I have given call to customer case they are not answering properly. Please let me know th reson.
Thanks,
Narsimharao

Dec 21, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 20, 2017

HDFC Bank Customer Care's response Dear Customer,

The charge was levied towards a transaction done in your Account on November 07, 2017. Please visit your nearest branch for clarifications. Alternatively, please confirm the PhoneBanking city that you contacted in this regard.

-Manoj
HDFC Bank Customer Assistance

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Address: 560019

I am an central government employee in gazetted ranking and i was approached by hdfc agent fora credit card. While filling the form he has told the card is life time free and no charges to be paid. On receipt of the card after a month i got statement from hdfc for initial charges to be paid. Immediately i had approached the agent and he was not available, next contacted hdfc customer service and informed about the charges and to be waived off. Again next month i got another bill with late payment fee and this is continuing from last 4 months and as on date the bill amount is 2511.00 in between i had contacted hdfc branch at chandra layout and through bank also lodged complaint in this regard. Still nothing has happened... So far i had not used the card itself. Please sort out this issue at the earliest... Card no ending with...2407

Dec 20, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2017

HDFC Bank Customer Care's response Dear Customer,

We note that you have sought clarification with regard to your credit card account. In this regard, we regret to assist you further in the absence of the card details, Having said this, we request you to provide the following details to the below e-mail id to enable us to do the needful. 1.Name as mentioned in the card account, 2.Last four digit of your credit card (xxxx xxxx xxxx 1234), 3.Contact number as updated in the card account, 4.Email address as updated in the card account. You may write to us at [protected]@hdfcbank.com and we shall assist you.

-Anay
HDFC Bank Customer Assistance

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I had applied for the fastag from hdfc online on nov 4th. But since then i have got no response from the hdfc fastag and i am also unable to reach their sales number:[protected], as they are always busy. Some of the other number that i found online also doesn't work.

My account has already been deducted with the fees and other charges.

It is hard to believe that such a reputed bank having such a lousy service. Their numbers don't work. And they are also not worried about the updating the status of the application.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 17, 2017

Verified Support

Dear Customer,

I request you to share your complete issue, application number, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Natasha
HDFC Bank Customer Assistance

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B

balaji sr

from Bengaluru, Karnataka

Dec 1, 2017

I have submitted application 2 weeks back. No response. Poor customer care. Not attending phone. I never HDFC to behave like this.

Others please donot take Fastag through HDFC any more.

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A

Amitchandra Patil

from Mumbai, Maharashtra

Dec 14, 2017

Correct HDFC having such worst bank. DO not purchase from them.

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K

ks prime

from Vijayawada, Andhra Pradesh

Feb 7, 2018

Hi,

I got fast tag, but havent got wallet id or userid stuff. Now i want recharge but couldn't do it, and first time user require wallet id, now i am trying to call them but its always busy. This is really bad from HDFC bank. if they dont want to operate into Fast tag, then why the hell they providing a service.

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S

sarabu sushma

from Bengaluru, Karnataka

Dec 27, 2018

Trying to register as new user. In the password page, I have entered valid password as per the suggestion, but still Submit button is not working, nothing is happening after clicking the Submit button in confirm password page.

TS07GC0951
+91 [protected]
Password suggestion ( Length 8 chars, 1 numberic, 1 special [protected]@, and one capital case letter)

Thanks,
Sudheer M

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Dear sir,

I requested to block my credit card in month may 2017 caed no. [protected]
And also send letter to chennai office as per instruction given by customer car officer.
But still it was not closed and now i m getting statement of some different card which i hv not received.
Please help solving this problem because m not able to connect customer care credit card department due to unavailability of my present card no.

Thnks and regards
Ph. [protected]
Email. Gautam. [protected]@fluor.com

Dec 29, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 18, 2017

HDFC Bank Customer Care's response Dear Customer,

we would like to clarify that, your card ending 0479 was hotlisted, as per your request on March 01, 2017 and a new card ending 2379 was generated. However, physical plastic was not despatched, in the absence of your request for the same. Here, we wish to clarify that the statement carried the new credit card account number. We request you to reconsider your decision and provide us with more opportunities to serve you. In the event, you still wish to cancel the credit card, we request you to forward us a duly signed letter to the below-mentioned address for us to do the needful. HDFC Bank Cards Division No.8, Lattice Bridge Road Thiruvanmiyur Chennai – 600 04.

-Anay
HDFC Bank Customer Assistance

Nov 21, 2017

Updated by kum29112 thanks for your response, but can u please clarify about my statement, that I have to pay that money or not and if yes then why? & how can I pay without having full credit card detail?
please also mention what are the attached copy required by bank to close my card and account.
because I have lost my previous card ending with 0479
so I cannot send diagonally cut card to u, as required by bank

thanks

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Address: 560032

Website: www.hdfcbank.com

Hi,

Hdfc is doing the same with all the coustmer.
15 nov 2017 amb chrg incl gst for oct2017-mir[protected] mir[protected] 15 nov 2017 177.00
3 oct 2017 amb chrg incl gst for sep2017-mir[protected] mir[protected] 13 oct 2017 177.00

They are cheating the customer and taking the advantage. Please refund my money else we will go for account clousre.

Axis bank is far better than hdfc bank. Please say no to hdfc bank.

Regards,
Pratik kumar

Dec 22, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id, charges details, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Natasha
HDFC Bank Customer Assistance

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Address: New Delhi, Delhi

Website: HDFC Credit card

Hello team,

Yesterday i got a call from a person who was saying that he is from hdfc credit department and he was telling me that i have a hdfc credit card whose bill is pending around 70k. The card number that he was telling me i was totally unaware of the card number. I had only one credit card which i lost and got that card blocked already in the month of may 2017 with all the bill settled. I am a loyal customer of hdfc bank from past 4yrs and still have an active account with them.
I always use my netbanking and the only credit card registered in my netbanking was the one that i had lost and got that blocked.
At the moment i am not residing in the country and the agent who called me from the numbers [protected] and [protected] humilated me without providing any details of the card when it was issued and who was the receiver and where it has been used.
He had all my new contact/work details and when i asked for the details of the card he was not able to provide. The email address and the contact number that was there on his records were not mine.
My concern is that how a card was issued under my name without my concent? Why it was not updated/linked in my still active hdfc account?
Why any bank or bank official contacted me when i was in india regarding this card?
Main concern:how that person has access to all my confidential details outside india and within india as well.
Please help me in getting this issue resolved as it is appearing to be a fraud case.

Regards,
Manpreet

Dec 20, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2017

HDFC Bank Customer Care's response Dear Manpreet,

I request you to share your Card number and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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M

Manpreet1

Nov 17, 2017

Hello Manoj,

Thanks for the response.
I am not aware of the exact card details but the agent provided me the last 4 digits of the card that I have already mailed on the above mentioned email address.Also I have shared my active HDFC account details in the email.
If anything other information is required please let me know.

Regards,
Manpreet

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Address: Bangalore, Karnataka

Website: fastag.hdfcbank.com

Hello,

1.)
More than a week back on 09-nov-17, i made a payment of rs. 600/- for 2 fastag's. The same evening, i received an sms stating a single fastag has been created with 400/- as balance and 200/- as deposit. This is not what i paid for, i paid for 2x fastag's for 2 different cars. I also uploaded the rc, aadhar and dl copies on your website during the online application and still only 1 fastag has been created?

2.)
After the above payment, i've not received even 1 email/sms regarding the status and i have absolutely no clue as to what is happening with my application. I've not received my fastag till now, what is happening with it, any update?

My application number is: hfr010444.

The tollfree number provided has never been answered till now in over a week, is it even functional?

Rgds,
Sm

Dec 22, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2017

HDFC Bank Customer Care's response Dear Customer,

We request you to contact Mr. Sanjay - [protected] or Mr Ankur - [protected] for further status of your application

-Manoj
HDFC Bank Customer Assistance

Verified Support

Nov 21, 2017

HDFC Bank Customer Care's response Dear Customer,

We request you to contact Mr. Sanjay - [protected] or Mr Ankur - [protected] for further status of your application

Sanjayraj Rajput (sanjayraj.[protected]@netscribes.com)
We are working on your concerns vide ref no:[protected] and will get back to you in 3 working days. -Anay

-Manoj
HDFC Bank Customer Assistance

Verified Support

Nov 21, 2017

HDFC Bank Customer Care's response Dear Customer,

We request you to contact Mr. Sanjay - [protected] or Mr Ankur - [protected] for further status of your application

-Manoj
HDFC Bank Customer Assistance

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Address: Nizamabad, Andhra Pradesh, 503245

I have taken a car loan of amount 2, 00, 000, with 24 months tenure. At the time of taken they said 20, 058 will be the interest, it means 9170*24 months=2, 20, 058.but they were charged additional amount of 3600, without asking me they included accidental insurance.

HDFC Bank customer support has been notified about the posted complaint.

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Address: Ernakulam, Kerala, 682019

My credit card was permanently blocked due to delayed payments, two months ago i remit the full amount for my card, can i unblock my card now ?

card number# [protected]
Cust ID: 66918304
SB AC : [protected] (KAZHAKOOTTAM BRANCH, TRIVANDRUM)

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Address: Chittoor, Andhra Pradesh, 517325

Website: HDFC

Hi hdfc bank,
My account number is [protected],
I have been charged for not maintaining min balanace (Mir[protected] but this account is opened on oct 1st and theres money in this account from initial day and there was a 200$ cheque with hdfc bank for one month also and you created havoc during account opening by opening the account with mis spelt customer name on my decit card and cheque book also and now you charged for something thats not related to me. If you are not reversing this charges i wil definitely close my account and enough is enough with you.

I wonder how you are ranked as number one in india.. Interesting..!!!

Dec 19, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2017

HDFC Bank Customer Care's response Dear Customer,
We are working on your concerns vide ref no:[protected] and will get back to you within 3 working days.
-Manoj
HDFC Bank Customer Assistance

Verified Support

Nov 18, 2017

HDFC Bank Customer Care's response Dear Customer,

We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, date and amount of charges debited and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information.

-Anay
HDFC Bank Customer Assistance

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Address: New Delhi, Delhi, 110058

I am Sanjeev, having my customer id number[protected]
A/c no is-[protected]

On 16 sep 2017 deduction was done from my account with out any information. If you want to deduct, kindly first inform. so kindly check why are you deducting this type of amount without any future information...
it is highly regrettable and pls refund my balance. other wise i will go through the RBI nd suggest everyone to avoid HDFC bank at any cost .I hope that receive my own balance.

16 sep 2017- amb chrg incl st & cess for Apr2017 708.00
My mail id [protected]@gmail.com

HDFC Bank customer support has been notified about the posted complaint.

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Address: Sambalpur, Odisha, 768001

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- plus sevice tax rs 100 from my credit card number ending with 5743 without my concern on date:16/11/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Oneassist relationship number : 2073857
Name :- rajesh kumar adha
Mobile no. :- [protected]
Credit card number ending :- 5743

HDFC Bank customer support has been notified about the posted complaint.

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Address: Chennai, Tamil Nadu, 600004

Website: PAYZAPP

I added 5000 rupees to my payzapp wallet, when the amount was being transferred to bank account. It showed like amount exceeded error. But amount got debited from my payzapp wallet.
Its been more dhan 13 days. Still money has not been refunded.
I have dropped mail but theres is no response.

Ref id pz[protected]

Date of transaction - november 3 2017
Time of adding amount 7.56 pm

You can call me at [protected] -

Dec 18, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2017

HDFC Bank Customer Care's response Dear Customer,

We're here to help. We request you to please provide us your registered contact details & issue details on the below Link: bit.ly/2aJ9wGW with the ref ID PZ[protected] in in the comment box for us to track it.

Anay,
HDFC Customer Service Assistance.

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R

Rizzy49a

from Nagercoil, Tamil Nadu

Nov 17, 2017

How many time should i register my complaint in the link you shared. I have shared it more than 10 time. But no response from your team...

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Address: Hyderabad, Andhra Pradesh

Hi,

I have observed unknown transaction in my account with customer id: 60708185

Details of the transaction:

Date narration date narration cheque/ref. No. Value date withdrawal deposit closing balance
15 nov 2017 amb chrg incl gst for oct2017-mir[protected] mir[protected] 15 nov 2017 515.02 0.00

Apart from this negative balance of -195.93 is appearing in my account.
This is ridiculous i dont have any negative balance. And this is kind unknown monthly charges im facing even though the balance is positive.. Please resolve this asap..

Nov 18, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2017

HDFC Bank Customer Care's response Dear Customer,

Your email has been received vide ref id[protected]. We will take up the matter with concerned branch and revert to you in 5 working days

-Bejoy
HDFC Bank Customer Assistance

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S

steven7895

from Hyderabad, Telangana

Nov 18, 2017

Thanks for solving the query..

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Address: 713101

Hi sir//madam

My account number [protected] continuously from sept, 2017.

On 18 sep[protected] * 2) = 708.00 (Mir[protected] & mir[protected]
On 12 oct 2017 - 531.00 (Mir[protected]
On 15 nov 2017 - 531.00 (Mir[protected]

Though it is my savings account. I am maintaiing the minimium balance in my account. Please kindly go ahead and refund my all amount which has been deducted. This is very hectic without any intimation unnecessarily my amount is being debited. If you are not going to refund my amount i have to close this account for sure. Really fed-up with this bank.

Regards,
Sukriti & tathagata

Dec 18, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2017

HDFC Bank Customer Care's response Dear Customer,

Your email has been received vide ref id[protected]. We will take up the matter with concerned branch and revert to you in 5 working days.

-Manoj
HDFC Bank Customer Assistance

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Address: 560005

Uploaded all docs, made payment and sent signed scanned copy on the hdfc fastag link. No receipt confirmation no mail id, toll free not reachable is this a fake site?? Does anyone know who this matter can be escalated to. I have not been able to reach anybody in hdfc who knows that there is such a site. My hdfc branch on richmond road is unable to track any detail or person from hdfc for clarifications.

Aug 8, 2021

Complaint marked as Resolved

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 16, 2017

Verified Support

Dear Customer,

I request you to share your account no./customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Address: Gautam Buddh Nagar, Uttar Pradesh

Website: 201010

I had a salary account in hdfc which i am not using since long due to which i recieved a message to close account on calling telephone banker they told i have a negative balance of rs. 9000 due to non maintainence of avrge balance but in there monthly statment they have never mentioned about that negative balance.
So please help me to close acc or to guide me to wave off the non maintance balance
Acc no. [protected]
Mobile no. [protected]
Customer id: 23141196
Bank address: hdfc bank noida sector-63

Rbi instruction copy of link is attached below
https://rbi.Org.In/scripts/notificationuser.Aspx?id=9343&mode=0

Nov 22, 2017

Complaint marked as Resolved

I received a mail from hdfc and call from HDFC email id of HDFC [email protected]. I do as guide by them and my account is closed now. Thanks

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2017

HDFC Bank Customer Care's response Dear Customer,

We will take up the matter with concerned branch. Pls share your email id in order to respond to you through email with complete details.

-Manoj
HDFC Bank Customer Assistance

HDFC Bank Complaints & Reviews

File a complaint to HDFC Bank

HDFC Bank reviews & complaints page 1086

fraud call about debit card redemption point

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disbursement of sanctioned personal loan amount

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personal loan settlement

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inter-brn cash chg incl gst 071117

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credit card

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no response on the application

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credit card account not closed

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unnecessarily charges debited from account.

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hdfc credit card

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fastag

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car loan

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credit card

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amb chrg incl gst for oct 2017

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amb charge deduction with any alerts

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cancellation of one assist membership

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payzapp amount of 5000 deducted

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unknown transaction in my account

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amb chrg issue

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hdfc fastag unable to reach anybody on toll free

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negative balance in my inactive account

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