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HDFC Bank Complaints & Reviews

2.9
Updated: Apr 15, 2026
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V
VinodSoni
from Chandigarh, Chandigarh
Nov 16, 2017
Resolved
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Respected sir/ma'am,
I would to inform you that i vinod soni applied for credit card in 26th oct 2017 the represantive collect my all documents and submitted all documents are verify after that application shown it's process in dated 30th oct few days more shown it's disapprove (A format of the copy of letter sent to you has been attached for your reference. Pls fulfill the requirement and respond to us for processing the application further. Thank you) in dated 9 nov 2017 again i will send my documents after submit i got a msg from hdfc credit section 13 nov 2017 msg are "we have completed processing your hdfcbank creditcard app [protected]rk. For details pls visit www.hdfcbank.com/personal/credit_card/cc_track after 2 days" after msg i can check my status few days back but it's shown disapprove.

Please help me
Refe. No. - [protected]rk
Contact - [protected]
Email - vinodsoni. [protected]@gmail.com
Dec 19, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 17, 2017
HDFC Bank Customer Care's response
Dear Mr.Soni,

we assure that your application was put through Bank's internal processing parameters. As you are aware that verification forms an important leg in the processing of credit card application. During the application processing, we were unable to establish contact with you at your office address/office contact numbers to complete the verification. Hence, the application could not be proceeded at that point in time. We request you provide us a written declaration confirming the correct office address along with the telephone number with extension to enable us do the needful. You can download the form from the below link. https://www.hdfcbank.com/assets/pdf/OCD_Office_declaration.pdf The form may be forwarded to our correspondence address as below: The Manager HDFC Bank Credit Cards, 8, Lattice Bridge Road, Thiruvanmiyur, Chennai - 600 041.

-Manoj
HDFC Bank Customer Assistance
Nov 18, 2017
Updated by VinodSoni
Sir i already sent required documents at hdfc card division you can contact me at my same number as given in application form
Number- [protected]
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    G
    Gunjan Makhija
    Nov 16, 2017
    Resolved
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    Address: Chhindwara, Madhya Pradesh

    I am an loyal cm of your bank, using your services from last 5 yr. I have requested for making my account as nri/nro. But i am not getting any response from branch mgr of chhindwara. I am writing emails with details but no response from bank. Mail sent to mr prafull sahu and bhavesh mudgal. Please help me to resolve this. My email gunjan.A.[protected]@gmail.Com.

    How i can resolve this. i visited bank before 6 month they said send and email to these Email id and same will be done
    Dec 17, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Nov 16, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    We understand the inconvenience. Please click on http://bit.ly/28Os6MY to DM the complete address of the Branch & your contact details Visit here http://bit.ly/1p9RIq0 for help with branch address. Of course, all your details will remain confidential.

    -Manoj
    HDFC Bank Customer Assistance
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      N
      navneet.sarswat
      from Mumbai, Maharashtra
      Nov 16, 2017
      Resolved
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      Resolved

      Address: 122017

      Problem - on 14th november i had tried to withdraw 15000 inr from one of the hdfc atm situated in location - 'palam vihar, gurgaon, haryana' around 7 pm. But i did not received the cash from the atm machine, however my money has been deducted through balance and not rolled back to me even after 10 hours from the incident.

      My account no - [protected]

      I already raised a concern to customer care immediately yesterday and they assured me to roll back my money within 2-3 days.

      Complaint no is - delc[protected]

      Can you please do some quick follow up to get my money back into the account asap. As 15000 inr amount is a very big transaction and it's blocked due the technical issue from atm machine side.
      Dec 23, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Nov 18, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      We regret the inconvenience caused. Our team has made a note of your concerns and will contact you soon with an update on your issue with in 3 working days on your register e mail ID. The case is pending with Reference number for your query is[protected].

      -Bejoy
      HDFC Bank Customer Assistance
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        A
        Anos99
        from Thiruvananthapuram, Kerala
        Nov 16, 2017
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        This is addala anusha my concern is that i have transferred amount of 1000 on october 23 2017 by using payzapp to my account

        I have spoke to hdfc customer care they have also confirmed the same that, they havent received amount of 1000

        I have been calling payzapp customer care from past 20days but call is not established with customer care. Its really disappointing.

        I request u to slove the issue and refund my money as soon as possible.
        HDFC Bank customer support has been notified about the posted complaint.
        I got mail regarding to my complaint saying that You should receive a reply from the company representatives within several days.
        But I still didn't get any mail.. Please refund my money
        My complaint is still pending
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          T
          Temple run
          from Thiruvananthapuram, Kerala
          Nov 16, 2017
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          Ello sir,, i saw your message and my account statement ledger, please verify it, i said take look ledger copy between march to august months - 2017,, i have lot of gain profit but there is no response answers and account details also,, last week one women talk with me they will credit all balance amount in account within two days but not yet received,, in customer service every time i talk with them each an every person giving different information,, very worst service, please take a look my account details between march to august months-2017,, my account id[protected],, in the trading periods between march to august time also i am not getting proper email and everyday my account showing different account balance, i ask my branch manager, he said it's problem from main branch office madam, they will correct it, today tomorrow day after, it's goes on and on nearly 6 months left,, i am not having interested so stopped trading in sept and october,, why you are doing like this,, i know i have more profits without loss between the past 6 months ago,, verify it and send me details,,,, i need derivatives account trading details from march2017to august 2017,,, take a look and give response answers,,,
          HDFC Securities customer support has been notified about the posted complaint.
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            M
            Mano757
            from Dasuya, Punjab
            Nov 16, 2017
            Resolved
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            Resolved

            Address: Ludhiana, Punjab, 141001

            Sir mene chillr ap se 1/11/2017 ko 2000 rs send kia tha to uska send ka aur received ka success msg to aa gya pr amount r not credit on account. Aj pure 14 din ho gye hai sir abhi tak koi refund nai hua aisa q sir. Na chillr ka custmr no hai jo hai wo milta nai. Aur bs mail se contact kia to ap 5&7 days injar kre iske ilwa aur koi response nahi milta aur ab to wo bhi nai mil rha.. So sir mujhe btaye me kya kru
            Dec 18, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Nov 17, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your account/customer Id, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

            -Manoj
            HDFC Bank Customer Assistance
            Nov 17, 2017
            Updated by Mano757
            My Reg Mob No...[protected]
            Nov 21, 2017
            Updated by Mano757
            Sir plzzzz inform me... Regarding my complent...Sir mene 1/11/2017 Apne chillr Account Mob No..[protected] SE 2000 Rs Mob No.. [protected] par Send kiya tha Jo ki Abhi tak Refund nai hua hai...Iska success ka MSG a gya tha send aur received ka ...But Amount R not credit on account...so sir plzzzz Iska Kuch KRE ...Ye to CHOTI amount this agar bdi amount ho aur argent ho to admi Kya krega ...its VRY bad sir...

            My Reg Mon No...[protected]
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              R
              Reshmi Raju
              from Mumbai, Maharashtra
              Nov 16, 2017
              Resolved
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              Resolved

              Dear sir/mam,
              I have paid an amount of rs. 250/- through hdfc bank debit card on 14th november2017 to purchase an item from brothers textiles. The amount was deducted from my account at that time, but the transaction was not processed. Please do your best for return of my amount.
              My personnel details as follows :

              Name: — reshni raju
              Hdfc bank account no:- [protected]
              Dec 18, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Nov 17, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              We are working on your concerns vide ref no: 1445641 and will get back to you within 16 working days.

              -Manoj
              HDFC Bank Customer Assistance
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                D
                Dharmendra.kannaujiya
                from Delhi, Delhi
                Nov 16, 2017
                Resolved
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                Resolved

                Address: Thane, Maharashtra, 401209

                I had applied for hdfc cc & submitted all the required documents and information for application form.

                After a day or two received multiple sms and calls regarding cc processing, one of those sms was this :
                "dear applicant your hdfc bank credit card app ref no [protected]yi is approved in principle subject to internal checks"

                After that received digital verification through sms i done that.
                But after that i received mail from bank that they are incapable to process my application without specifying any reason. Following is the mail:
                "
                Dear sir/madam,
                Subject : your credit card application reference no. [protected]yi
                Thank you for your interest in hdfc bank credit card.

                We wish to inform you that your application has been considered in line with the bank's internal credit policy (Which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (Which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank.

                Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability."

                It is really disappointing that after collecting all the docs and verifications still not giving the reason. This also makes feel insecure about our document to be miss used like pan card, aadhar card, bank statements, pay slips as all these are private properties. I tried many times to get the proper reason of rejection but nobody responding to me. I called many times to bank credit card representative but she is not picking my calls. Even not responding to my text. Totally disappointed with hdfc services.

                So hoping to get some resolution i am posting it here.

                Regards,
                Dharmendra kannaujiya
                Dec 27, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Nov 17, 2017
                HDFC Bank Customer Care's response
                Dear Mr.Kannaujiya,

                We have taken note of your comments expressed and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

                -Manoj
                HDFC Bank Customer Assistance
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                  M
                  Mlattu
                  from Bengaluru, Karnataka
                  Nov 16, 2017
                  Resolved
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                  Resolved

                  Address: Dharwad, Karnataka

                  This week i got a cal frm a person who said he was calling from hdfc bank &my resume has been selected, i askd me some of details like my full name, address, dob, mail id n after confirmation he said i need to pay 2000 for appln fees. Without checking the hdfc site, without understanding that he is fraud i told my father to deposit money now itself bcoz that person had given me time only till 4'o clock and i deposited 2000 in d name of ghanshyam. (Details of bank accounts where i had a deposied d money is mentioned below)& d nxt day i got cal frm another no. He said he is hdfc hr he took me interview he said i got selected too. And again i got cal he told me to deposit 4500 as security fees & this will be refunded wen i join. And today wen he was forcing me to deposit money immediately i got doubt n i visited to hdfc bank &told everything, i was shocked by hearing manager's reply. Manager said there no such procedures for recruitment. I lost my money. When i cald that person who was calling me for job offer, wen he got to know abt my visit to hdfc bank he was shocked n started scolding me only saying why did go der?!!! Who told u to go?! I had only told u to deposit na remaining adjustment i was doing with some internal party. I scolded him n askd to refund my money he refused to give it back. Finally it was a fraud..!!
                  Sbi a/c name:modern fashion
                  A/c-[protected]
                  Ifsc-sbin0004800
                  & s. B. I a/c detail-acount holder-ghanshyam
                  Acount no-[protected]
                  Ifsc code
                  Sbin0004800
                  Fraud numbers:
                  [protected]
                  [protected]
                  [protected]
                  [protected]
                  [protected]
                  [protected]
                  Dec 21, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 17, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Please write to [protected]@hdfcbank.com with the details of the call received, number from which the call was received, and your registered contact number.

                  -Manoj
                  HDFC Bank Customer Assistance"
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                    P
                    prasant23
                    from Dhupgari, West Bengal
                    Nov 16, 2017
                    Resolved
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                    Resolved

                    Address: Darjeeling, West Bengal, 734101

                    Prasant raj pradhan,
                    Hemadrie,
                    4, gandhi road
                    Darjeeling -734101
                    Contact – [protected]

                    Dated – 15/ nov/2017

                    Pan – amspp9322j
                    To,
                    The chief manager,
                    Hdfc

                    Sub - complaint on wrong updation of my cibil report, and request for rectification of the same at the earliest.

                    Respected sir,
                    I had availed a personal loan (Account no[protected] from hdfc, for rupees 9, 94, 000/- (Nine lakhs, ninety four thousand) only, and the same was closed by me on 24/02/2017 and the letter of settlement was also given to me by the bank on 23/02/2017, vide serial no[protected].
                    But i am surprised to find in my cibil report that the hdfc has updated as written off.
                    This is seriously effecting my cibil report and reducing my scores. Therefore i would like to request your good self to help and rectify at the earliest, the wrong report updated in my cibil

                    For this act of kindness, i will be forever grateful
                    Regards
                    Prasant raj pradhan -
                    [protected]
                    Dec 21, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Nov 16, 2017
                    Updated by prasant23
                    Prasant Raj Pradhan,
                    Hemadrie,
                    4, Gandhi Road
                    Darjeeling -734101
                    Contact – [protected]

                    Dated – 15/ Nov/2017

                    PAN NUMBER – AMSPP9322J
                    To,
                    The Chief Manager,
                    State Bank Of India
                    Darjeeling

                    Sub - Complaint on wrong updation of my CIBIL Report, and request for rectification of the same at the earliest.

                    Respected Sir,
                    I had availed a term loan (Account No [protected]) from SBI, Darjeeling Branch for Rupees 2, 00, 000/- ( Two Lakhs ) only, and the same was CLOSED by me on 28/02/2016 under the SBI OTS 2015/16 Scheme vide memo no CM/2015-16/61/145 by payment of the full principal dues and Letter of Clearance was also given to me by the Chief Manager vide letter dated 11/03/2016, memo no CM/61.
                    But I am surprised to find in my CIBIL report that the SBI has updated as WRITTEN OFF.
                    This is seriously effecting my CIBIL Report and reducing my scores. Therefore I would like to request your good self to most kindly help and rectify at the earliest, the wrong report updated by SBI Darjeeling Branch in my CIBIL. I am attaching the clearence certificate given by the Chief Manager, SBI, Mr Anand Moktan for your kind perusal .

                    For this Act of kindness, I will be forever grateful
                    Regards
                    Prasant Raj Pradhan-
                    [protected]

                    Verified Support
                    Nov 20, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We have taken up the matter with concerned team and will respond to you on your registered email id within 5 working days. The reference number for your query is[protected].

                    -Anay
                    HDFC Bank Customer Assistance
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                      D
                      Deepak17_12
                      from Mumbai, Maharashtra
                      Nov 15, 2017
                      Resolved
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                      Resolved

                      Address: Thane, Maharashtra, 421202
                      Website: www.hdfcbank.com/htdocs/common/PayZapp/index.html

                      I have done transactions through payzapp bharat qr code for irctc ticket, on 30th oct 2017 i have cancelled my ticket and irctc is showing that the refund is done on 6th nov 2017. I haven't received the refund yet on my payzapp wallet.
                      Refund transaction id : [protected], [protected], [protected]

                      No. Of tickets : 3
                      Total refund claim : 1790

                      Name : deepak ajay siyal
                      Payzapp version : 3.03.00.03
                      Payzapp registered number : [protected]
                      Email id : [protected]@gmail.com
                      Account number : in897x xxxx x744

                      If any queries please call on above number.
                      Request you to resolve the problem and refund my money asap.

                      Regards,
                      Deepak siyal
                      [protected]
                      Nov 17, 2017
                      Complaint marked as Resolved 
                      The payment was done yesterday only after a delay of more than 8 days
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        SWAPNILsirvi.11
                        from Panaji, Goa
                        Nov 15, 2017
                        Resolved
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                        Resolved

                        Address: Pune, Maharashtra, 411001
                        Website: HDFC BANK

                        Hello,
                        I got a call regarding credit card from hdfc credit cards,
                        I said okasked about types of cards, and lateron i said them to issue me a moneyback credit card. Today i received the credit card ad it was freedom card, request to hdfc to colect this card as i dont need a freedom card, i need a moneyback card.

                        Regards,
                        Swapnil chowhary
                        Cust id 55662415
                        Dec 18, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Nov 15, 2017
                        Updated by SWAPNILsirvi.11
                        also during issuance of card i asked credit limit, the person named ASHA said it will be in between 20000 to 70000.
                        but i got limit of only 10000. this is fraud with customers.
                        request to hdfc to take action against these type of fraud agents as they are spoiling name of HDFC bank
                        Verified Support
                        Nov 17, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We are fully sensitized to the comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id within 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                        -Anay
                        HDFC Bank Customer Assistance
                        On 11 Nov. While booking e- ticket on IRCTC app. As soon as I entered the otp session time out error came but payment was deducted . I didn't get any refund on this .I have tried to Contact irctc app but didn't get any help from there .
                        Kindly help me .
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                          S
                          Sayantan016
                          from Nagpur, Maharashtra
                          Nov 15, 2017
                          Resolved
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                          Resolved

                          Address: Nagpur, Maharashtra, 440001

                          This is to inform you that i have not applied for a new hdfc credit card as i already have one. Still you have sent me a new credit card. I need you to discontinue this card immediately.
                          Also i have not opted for credit shield insurance policy on this card.
                          Kindly request you to discontinue the above card and the policy. Or else i m going to court.
                          My name is sayantan sarkar.
                          Contact details: - [protected]
                          Email id: sarkar. [protected]@gmail.com
                          Dec 18, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Nov 15, 2017
                          Updated by Sayantan016
                          I have been trying to connect with your rep for the last hour and still waiting. Kindly expedite this matter ASAP.
                          Verified Support
                          Nov 17, 2017
                          HDFC Bank Customer Care's response
                          Dear Mr.Sarkar,

                          we wish to clarify that the Bank proactively monitors transactions on credit cards as a part of normal business and our quality risk systems and processes are available to protect our customers from fraudulent activities. You may recall that our bank representatives were in touch with you during 16/11/2017 to verify certain suspicious nature of transactions observed on your card account. Basis your confirmation that you were not sure about the certain transactions, a temporary block was placed on your card account on 16/11/2017, owing to which the new credit card was processed. The new card will be dispatched to your mailing address within 3 working days. Further, we observe that the credit shield has been activated on your credit card based on the option selected at the time of application of credit card. For further clarification, we request you to write to [protected]@hdfcbank.com and we shall assist you.

                          -Manoj
                          HDFC Bank Customer Assistance
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                            V
                            Vandana Lovel
                            from Meerut, Uttar Pradesh
                            Nov 15, 2017
                            Resolved
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                            Resolved

                            Amb chrg incl gst for oct2017-mir[protected], what is it, u have deducted 900 rs, refund it asap, this is not good, my account no is [protected], u should do inform before doing anything in my account, what is that, u deduct money from account,
                            Do refund immediately, otherwise i will close account, i liked hdfc, but ur this type behaviour is shameful
                            Dec 18, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 17, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,
                            Your email has been received vide ref id[protected]. We will take up the matter with concerned team and revert to you within 5 working days.
                            -Manoj
                            HDFC Bank Customer Assistance
                            Verified Support
                            Nov 17, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

                            -Bejoy
                            HDFC Bank Customer Assistance
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                              C
                              Chiranjeev Singh jandu
                              Nov 15, 2017
                              Resolved
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                              Resolved

                              Address: Thane, Maharashtra, 400703

                              This bank is seriously a headache. My account balance was 603rs. This was my salary account which was converted without informing into savings. I was in a shop doing some transaction and it showed unsufficient funds because it was showing -803rs. Give my 603 rupees back. Please take a strict action against this bank they deduct balance without informing customers. A 0 star rating fir this bank.
                              Dec 16, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 15, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                              -Manoj
                              HDFC Bank Customer Assistance
                              Sir mera creditcard nahi chal raha h invalid card no batata h
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                                P
                                Pratichi Kaushik
                                Nov 15, 2017
                                Resolved
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                                Resolved

                                Address: Gurgaon, Haryana, 122015
                                Website: hdfc Bank

                                I have been a user for hdfc credit card for around a year now. I took the card somewhere in oct, 2016. I had done a major shopping in december.in subsequent months i paid them around 20, 000/- rs. The last amount left was ~2000/- rs. After february. After that i stopped receiving the sms for paymet on my mobile. Also the e-mails were missing. After few months the hdfc guys turned up and said there is a late fee of rs.4000 and you have to pay this amount. This happend in early october.

                                I tried to call customer care, they gave me settlement team number. Nobody picks up a call there. Now its amost 1.5 months the issue is pending.

                                I just want them to give me some consession on the late fee. The complete fault is not from my side. It was my marriage and i was busy in my personal life. No representative from hdfc bank turned up. They turned up after 6 months saying you are defaulter. Where were they while these 6 months. Also the electronic communication was missing.
                                Dec 31, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 17, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We observe that we have responded to your e-mail on November 7, 2017. For further clarification we request you to reply to the e-mail received. The reference number for this interaction is [protected].

                                -Natasha
                                HDFC Bank Customer Assistance
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                                  M
                                  mohamedershad
                                  from Chennai, Tamil Nadu
                                  Nov 15, 2017
                                  Resolved
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                                  Resolved

                                  Address: 60052

                                  I have applied hdfc fastag through online and made payment of 300 the reference number of the application is hfr 010567. I have uploaded the signing documents also but i have not received any update in regard to that

                                  I am trying to contact the customer care number no one is responding on the given number.

                                  I tried to complain in this forum and i received a mail to contact rahul kumar[protected]. When i called him he said he need my card details and took the card details and said he need the otp. By the time i got aware and complaint to the bank but the transaction didn't go through as i dint give him the otp.

                                  Kindly guide me a proper person regarding this and help me to get my fastag as soon as possible
                                  Dec 20, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 17, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We appreciate your alertness which avoided your account getting defrauded. Never share any personal, card or account sensitive details to any person even if he claims to be calling from Bank for any Government Agency. Banks will never ask for Card / CVV or OTP numbers. Please be careful. Kindly email at hdfc.[protected]@sahaj.co.in or reach us directly contact the Fastag Team at [protected] & [protected] for any further clarification/information if required.

                                  -Manoj
                                  HDFC Bank Customer Assistance
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                                    B
                                    bhatnidhibhat
                                    from Delhi, Delhi
                                    Nov 15, 2017
                                    Resolved
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                                    Resolved

                                    Address: Hyderabad, Andhra Pradesh, 500019
                                    Website: www.hdfcbank.com/htdocs/common/E_TOLL/contact.html

                                    Hi,
                                    I have submitted online application for hdfc fastag on 4th november 2017. I have also paid 300 rs (200 rs deposit + 100 rs initial recharge). I got a confirmation e-mail with reference number hfr009227. Till now i haven't received my rf tag id or any update on this. The customer care number is not working and none of their regular bank customer care employees are aware this service. It's big disappointment that hdfc bank is involved in this kind of scam.
                                    Nov 21, 2017
                                    Complaint marked as Resolved 
                                    Received correct customer care contact number from the bank representative. I followed it up with customer care and received my RF ID.
                                    Nov 18, 2017
                                    Updated by bhatnidhibhat
                                    Hi Manoj,
                                    Thanks for the update. One of the above number was working and I spoke with the customer care person. I have been told that the ID proof and RC copy were missing. I have actually updated them online and I am not sure why they are missing. I have sent them again to hdfc.[protected]@sahaj.co.in with my HFR reference number as subject line. I hope my issue will be resolved soon and my RF ID will be sent to me via courier.

                                    Regards,
                                    Shrinidhi
                                    Dear Customer,

                                    We regret the inconvenience caused to you. Kindly email at hdfc.[protected]@sahaj.co.in or reach us directly contact the Fastag Team at [protected] & [protected] for any further clarification/information if required.

                                    -Manoj
                                    HDFC Bank Customer Assistance
                                    bhatnidhibhat's [Complaint's author] reply, Nov 18, 2017
                                    Hi Manoj,
                                    Thanks for the update. One of the above number was working and I spoke with the customer care person. I have been told that the ID proof and RC copy were missing. I have actually updated them online and I am not sure why they are missing. I have sent them again to [email protected] with my HFR reference number as subject line. I hope my issue will be resolved soon and my RF ID will be sent to me via courier.

                                    Regards,
                                    Shrinidhi
                                    bhatnidhibhat's [Complaint's author] reply, Nov 21, 2017
                                    Hi Manoj,
                                    I have received my RF ID yesterday. Thanks a lot for your help.

                                    Regards,
                                    Shrinidhi
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                                      Zakkiya banu
                                      from Chennai, Tamil Nadu
                                      Nov 15, 2017
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                                      Address: Chennai, Tamil Nadu, 600091
                                      Website: Hdfc payzapp

                                      My first transaction if 5000/- got debited... Hence i tried calling the customer service agent who verify my mobil number and wallet details to confirm since it's verification call and i got a message of rs 4500/- debited again fraud transaction done by kitecash and he disconnected the call... Immediately i transferred the balance amount to my account... Also i tried calling to customer service they is no response and no proper revert from mail i'd also... All copy paste templates... I don't where to raise a complaint regarding this fraud transaction... It's very very very very pathetic service... Please don't down load this fraud app..
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Nov 15, 2017
                                      Updated by Zakkiya banu
                                      My first transaction if 5000/- got debited...hence I tried calling the customer service agent who verify my Mobil number and wallet details to confirm since it's verification call and I got a message of rs 4500/- debited again fraud transaction done by kitecash and he disconnected the call... immediately I transferred the balance amount to my account...also I tried calling to customer service they is no response and no proper revert from mail I'd also...all copy paste templates...I don't where to raise a complaint regarding this fraud transaction...it's very very very very pathetic service... please don't down load this fraud app..
                                      Nov 15, 2017
                                      Updated by Zakkiya banu
                                      My first transaction if 5000/- got debited...hence I tried calling the customer service agent who verify my Mobil number and wallet details to confirm since it's verification call and I got a message of rs 4500/- debited again fraud transaction done by kitecash and he disconnected the call... immediately I transferred the balance amount to my account...also I tried calling to customer service they is no response and no proper revert from mail I'd also...all copy paste templates...I don't where to raise a complaint regarding this fraud transaction...it's very very very very pathetic service... please don't down load this fraud app..
                                      Nov 15, 2017
                                      Updated by Zakkiya banu
                                      My complaint not resolved yet
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                                        J
                                        jinendra123
                                        from Hyderabad, Telangana
                                        Nov 15, 2017
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                                        Address: Hyderabad, Andhra Pradesh, 500003

                                        Not given good service they always busy not available in office and whenver we go always say printer is not ready when we say please updste pass book they always say printer not avialbe you put passbook come on evening and all they are not good in service
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Hdfc bank ltd
                                        branch= mata rani chowk
                                        city= ludhiana, punjab

                                        all staff have no manner to deal with customer disgusting staff ever
                                        especially ( kritika bandula ) she have no manner to deal with customer its not helpful staff.
                                        In short ### staff
                                        we are not satisfy.
                                        Inko apne grahak ki koi prwah nahi staff to staff hi sath mein pantry boys bhi bahut hee km******* hain.
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