HDFC Bank Complaints & Reviews

I have applied for personal loan last week, person from hdfc bank gave me wrong information quoting more loan amount but once i have got my money it is lesser than 50% and when i tried to contact them, they gave me an info that am not eligible, they processed my loan without my agreement or without any intimation. Very irresponsible people with worst behaviour. I advise everyone not to go for personal loan with hdfc bank. I have tried contacting the customer care & sales manager as well with indira nagar branch bangalore. They are not responding as it is their mistake. Attached the screenshots of the discussion i had with the team of hdfc.

Dear sir,

Myself sivaramakrishna undavalli. I have a hdfc bank account [protected]. It's a previous company salary account. It's zero balance account. But suddenly on 16/11/2017 i have seen my account and shocked because of negative balance (-1284). Why the bank is charged i don't understand till now. I didn't find any details in account statement or any other places they didn't intimate to me. So please resolve the issue. Thanks alot.

Regards,
Sivaramakrishna.

Dear sir/ madam,

I was using a credit card of hdfc bank. The credit limit was 30k. I used for a year and i never track like howmuch everymonth bill is coming. I was getting the the bill and i was paying the amount. But for one month i was unable to pay the bill so i called to credit card department and i informed to them like i will pay the 2 month bill at the time with late fine. They told its not a problem.
But next month with 1500 late fine they send the bill and some more extra charges. I paid all amount and i asked for credit statement many times and they did not provided to me. Then i started checking my all old statements and there was a lot of extra charges was there so i called to them to close my credit card then they told to me to pay my all credit balance. I was 15k and i paid. Then they told to me it will be closed.
But they blocked my card and they mentioned in my cibil as “written off”.
Due to this i am facing a lot of problems for any loan or other cc.
I was using salaried account of hdfc bank, but due to this kind of behaviour i changed to the another bank.
Requesting you to please suggest me on that or remove this account from my cibil.

Thanks and regards
Ravi kumar
[protected]

Ad hoc statment charge ₹118 deduct from my account
Without information dated on 16/11/2017
When i reach to branch regarding they cant provide proper solution as well as customer care told same answer.
But my point is that if i cant visit at branch on 16/11/2017 and dont take any statment according to my account so why they charge me ₹118.
So need to clearification from bank or reverse my ₹118 to my account

I applied online for fastag through hdfc fastag program. I made payment of 300 inr (200 for security amount & 100 as the top up amount). The reference number of the application is hfr008637. I had received e email with the reference number. Since then i have been trying to contact on the toll free number but no one picks up. There are no updates regarding my application/money whatsoever. Let me know why my application is not processed, atleast i'll try another service provider.

Dear hdfc card dispute team,

Yesterday night 1 fraud transaction have been done from my credit card. After this fraud transaction, i got a call from hdfc care and he cross verified this fraud transaction and blocked my card for security reasons.
That time i was not using the credit card anywhere and it was with me. How is this possible??
This fraud transaction has been happened second time? The earlier fraud transaction was done at netflix on 3rd sept. Now on yesterday 15th nov, 2017 the second fraud transaction was done at microsoft.
Both these transactions have been done online in other countries that too in midnight.
Kindly resolve this issue and refund my both transactions amount.

Dear sir/ma’am,

In refrence to ticket id= 153-504 raised against my complaint in the trailing email its already been 5-10 working days passed and till yet there is no intimation of where my money of amount rs 5000=00 is which was uploaded into my payzapp account wide mobile no. : [protected] on 3rd november from standard chartered bank credit card and even there is no response from your side as well. Request you to kindly answer my queries like if the amount has been withdrawn, so to which account it has been withdrawn as i am not able to see to which bank account it has been transferred to. And fyi i am attaching 2 different screen shots where in the 1st screenshot you will see that the amount was withdrawn to the account on which date and in the 2nd screen shot you will see no its showing the withdrawn date of 3rd november, 2017 and don’t know to which account its has been credited and only showing “card upload”. Request you to look into my trailing email complaint fyi.

Request you to look into this matter on immediate basis and take necessary actions otherwise i will be forced to take some actions.

Early response will be appreciated as other receiving the automated email from your side i am not able to receive and response form your side.

Thanks & regards

Nidhi mehndiratta

Mob: [protected]

[protected]@rediffmail.com

—

From: [protected]@rediffmail.com [mailto:[protected]@rediffmail.com]
Sent: thursday, november 16, 2017 11:27 am
To: nidhi
Subject: fw: 'ticket=153-504' regarding no uploading of money into account

Sent from rediffmailng on android

From: "payzapp"
Sent: sun, 5 nov 2017 11:42:03 gmt+0530
To: "nidhi mehandiratta"
Subject: re: 'ticket=153-504' regarding no uploading of money into account

Dear customer,

Thank you for writing to us.

This is a system-generated response to acknowledge receipt of your e-mail. Our customer service executives will respond to your queries at the earliest.

Please note:-

Cashback will be posted to the wallet as per the terms & conditions from the date of transaction for mobile recharge and book my show.

For transaction failures / cancellations the amount will be refunded to the source account within 5 - 10 working days from the date of transaction, except for mvisa where the refund will be posted to the wallet.

In case you have not received the funds back in 5 - 10 working days across any transactions, we request you to raise a chargeback with your issuing banks branch or phonebanking.

In case your query requires further investigation and takes a longer time, we will keep you informed on the time required for resolution.

We assure you the best of our services at all times.

Thank you

Regards,

Hdfc bank payzapp team

Payzapp toll free : [protected]

Payzapp email support : [protected]@payzapp.in

— original message —
From: nidhi mehandiratta [[protected]@rediffmail.com]
Sent: sunday, nov 5 2017 11:40am
To: "[protected]@payzapp.in" [[protected]@payzapp.in]
Subject: regarding no uploading of money into account

Dear sir,

I had loaded 5000 rs into my payzapp account of mobile no. [protected] through standard chartered credit card and got it to transferred it to one of my bank accounts but as i couldn't see the amount deposited into any of my accounts and request you to kindly look into this matter on immediate basis as from 7th nov transfer to bank accounts is charged @ 2% + gst. Pfa fyi and request you to take action asap and do return the amount into the bank account, payzapp account or credit card account positively by today or till 6th november.

Thanks and regards

Nidhi mehndiratta

Sent from rediffmailng on android

Respected sir/ma'am,
I would to inform you that i vinod soni applied for credit card in 26th oct 2017 the represantive collect my all documents and submitted all documents are verify after that application shown it's process in dated 30th oct few days more shown it's disapprove (A format of the copy of letter sent to you has been attached for your reference. Pls fulfill the requirement and respond to us for processing the application further. Thank you) in dated 9 nov 2017 again i will send my documents after submit i got a msg from hdfc credit section 13 nov 2017 msg are "we have completed processing your hdfcbank creditcard app [protected]rk. For details pls visit www.hdfcbank.com/personal/credit_card/cc_track after 2 days" after msg i can check my status few days back but it's shown disapprove.

Please help me
Refe. No. - [protected]rk
Contact - [protected]
Email - vinodsoni. [protected]@gmail.com

I am an loyal cm of your bank, using your services from last 5 yr. I have requested for making my account as nri/nro. But i am not getting any response from branch mgr of chhindwara. I am writing emails with details but no response from bank. Mail sent to mr prafull sahu and bhavesh mudgal. Please help me to resolve this. My email gunjan.A.[protected]@gmail.Com.

How i can resolve this. i visited bank before 6 month they said send and email to these Email id and same will be done

Problem - on 14th november i had tried to withdraw 15000 inr from one of the hdfc atm situated in location - 'palam vihar, gurgaon, haryana' around 7 pm. But i did not received the cash from the atm machine, however my money has been deducted through balance and not rolled back to me even after 10 hours from the incident.

My account no - [protected]

I already raised a concern to customer care immediately yesterday and they assured me to roll back my money within 2-3 days.

Complaint no is - delc[protected]

Can you please do some quick follow up to get my money back into the account asap. As 15000 inr amount is a very big transaction and it's blocked due the technical issue from atm machine side.

This is addala anusha my concern is that i have transferred amount of 1000 on october 23 2017 by using payzapp to my account

I have spoke to hdfc customer care they have also confirmed the same that, they havent received amount of 1000

I have been calling payzapp customer care from past 20days but call is not established with customer care. Its really disappointing.

I request u to slove the issue and refund my money as soon as possible.

Ello sir,, i saw your message and my account statement ledger, please verify it, i said take look ledger copy between march to august months - 2017,, i have lot of gain profit but there is no response answers and account details also,, last week one women talk with me they will credit all balance amount in account within two days but not yet received,, in customer service every time i talk with them each an every person giving different information,, very worst service, please take a look my account details between march to august months-2017,, my account id[protected],, in the trading periods between march to august time also i am not getting proper email and everyday my account showing different account balance, i ask my branch manager, he said it's problem from main branch office madam, they will correct it, today tomorrow day after, it's goes on and on nearly 6 months left,, i am not having interested so stopped trading in sept and october,, why you are doing like this,, i know i have more profits without loss between the past 6 months ago,, verify it and send me details,,,, i need derivatives account trading details from march2017to august 2017,,, take a look and give response answers,,,

Sir mene chillr ap se 1/11/2017 ko 2000 rs send kia tha to uska send ka aur received ka success msg to aa gya pr amount r not credit on account. Aj pure 14 din ho gye hai sir abhi tak koi refund nai hua aisa q sir. Na chillr ka custmr no hai jo hai wo milta nai. Aur bs mail se contact kia to ap 5&7 days injar kre iske ilwa aur koi response nahi milta aur ab to wo bhi nai mil rha.. So sir mujhe btaye me kya kru

Dear sir/mam,
I have paid an amount of rs. 250/- through hdfc bank debit card on 14th november2017 to purchase an item from brothers textiles. The amount was deducted from my account at that time, but the transaction was not processed. Please do your best for return of my amount.
My personnel details as follows :

Name: — reshni raju
Hdfc bank account no:- [protected]

I had applied for hdfc cc & submitted all the required documents and information for application form.

After a day or two received multiple sms and calls regarding cc processing, one of those sms was this :
"dear applicant your hdfc bank credit card app ref no [protected]yi is approved in principle subject to internal checks"

After that received digital verification through sms i done that.
But after that i received mail from bank that they are incapable to process my application without specifying any reason. Following is the mail:
"
Dear sir/madam,
Subject : your credit card application reference no. [protected]yi
Thank you for your interest in hdfc bank credit card.

We wish to inform you that your application has been considered in line with the bank's internal credit policy (Which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (Which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank.

Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability."

It is really disappointing that after collecting all the docs and verifications still not giving the reason. This also makes feel insecure about our document to be miss used like pan card, aadhar card, bank statements, pay slips as all these are private properties. I tried many times to get the proper reason of rejection but nobody responding to me. I called many times to bank credit card representative but she is not picking my calls. Even not responding to my text. Totally disappointed with hdfc services.

So hoping to get some resolution i am posting it here.

Regards,
Dharmendra kannaujiya

This week i got a cal frm a person who said he was calling from hdfc bank &my resume has been selected, i askd me some of details like my full name, address, dob, mail id n after confirmation he said i need to pay 2000 for appln fees. Without checking the hdfc site, without understanding that he is fraud i told my father to deposit money now itself bcoz that person had given me time only till 4'o clock and i deposited 2000 in d name of ghanshyam. (Details of bank accounts where i had a deposied d money is mentioned below)& d nxt day i got cal frm another no. He said he is hdfc hr he took me interview he said i got selected too. And again i got cal he told me to deposit 4500 as security fees & this will be refunded wen i join. And today wen he was forcing me to deposit money immediately i got doubt n i visited to hdfc bank &told everything, i was shocked by hearing manager's reply. Manager said there no such procedures for recruitment. I lost my money. When i cald that person who was calling me for job offer, wen he got to know abt my visit to hdfc bank he was shocked n started scolding me only saying why did go der?!!! Who told u to go?! I had only told u to deposit na remaining adjustment i was doing with some internal party. I scolded him n askd to refund my money he refused to give it back. Finally it was a fraud..!!
Sbi a/c name:modern fashion
A/c-[protected]
Ifsc-sbin0004800
& s. B. I a/c detail-acount holder-ghanshyam
Acount no-[protected]
Ifsc code
Sbin0004800
Fraud numbers:
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

Prasant raj pradhan,
Hemadrie,
4, gandhi road
Darjeeling -734101
Contact – [protected]

Dated – 15/ nov/2017

Pan – amspp9322j
To,
The chief manager,
Hdfc

Sub - complaint on wrong updation of my cibil report, and request for rectification of the same at the earliest.

Respected sir,
I had availed a personal loan (Account no[protected] from hdfc, for rupees 9, 94, 000/- (Nine lakhs, ninety four thousand) only, and the same was closed by me on 24/02/2017 and the letter of settlement was also given to me by the bank on 23/02/2017, vide serial no[protected].
But i am surprised to find in my cibil report that the hdfc has updated as written off.
This is seriously effecting my cibil report and reducing my scores. Therefore i would like to request your good self to help and rectify at the earliest, the wrong report updated in my cibil

For this act of kindness, i will be forever grateful
Regards
Prasant raj pradhan -
[protected]

I have done transactions through payzapp bharat qr code for irctc ticket, on 30th oct 2017 i have cancelled my ticket and irctc is showing that the refund is done on 6th nov 2017. I haven't received the refund yet on my payzapp wallet.
Refund transaction id : [protected], [protected], [protected]

No. Of tickets : 3
Total refund claim : 1790

Name : deepak ajay siyal
Payzapp version : 3.03.00.03
Payzapp registered number : [protected]
Email id : [protected]@gmail.com
Account number : in897x xxxx x744

If any queries please call on above number.
Request you to resolve the problem and refund my money asap.

Regards,
Deepak siyal
[protected]

Hello,
I got a call regarding credit card from hdfc credit cards,
I said okasked about types of cards, and lateron i said them to issue me a moneyback credit card. Today i received the credit card ad it was freedom card, request to hdfc to colect this card as i dont need a freedom card, i need a moneyback card.

Regards,
Swapnil chowhary
Cust id 55662415

This is to inform you that i have not applied for a new hdfc credit card as i already have one. Still you have sent me a new credit card. I need you to discontinue this card immediately.
Also i have not opted for credit shield insurance policy on this card.
Kindly request you to discontinue the above card and the policy. Or else i m going to court.
My name is sayantan sarkar.
Contact details: - [protected]
Email id: sarkar. [protected]@gmail.com