HDFC Bank Complaints & Reviews

Address: 560097

Website: payzapp

Nov-1st i have transford 5000 rs from payz app to my hdfc acount, amount was deducted from payz app but amount not credited to my account, transuction faild showing, messege its showing within 5 days it will return to payz app but already 4 days over still not recived, kindly revers the amount asap,

Cal center not responding any cals and mails,

Transuction id[protected]yv37el6

Nov 04, 2017

Updated by parashuram parashu kindly updat the status

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P

Praveen jangid

from Jammu, Jammu and Kashmir

Nov 6, 2017

I made transaction of rupees 5000 and 3000 through payZapp and amount of the same was deducted from my account but don't show in APP and not refund to in my account so you are requested to refund amount in my account my telephone number is[protected].

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Address: Bangalore, Karnataka, 560037

Website: Payzapp

Hi
I transferred 5000rs from payzapp wallet to icici bank account[protected] on 2nd nov 2017. It showed my status as success but money hasnt credited into my account. I called icici bank customer care where they informed that no such transactions have happened. When i called payzapp team they informed me that i have to get some # paper from icici bank.
I attached failure as well as successfull transaction reciept. We all can see that in failure transaction status no date is mentioned where as in successful transaction screenshot has date of transfer.

Dec 9, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Nov 04, 2017

Updated by kunal20017 Please find my contact no ; [protected] and [protected]

Nov 06, 2017

Updated by kunal20017 I transferred 5k on 02/11/2017 to my bank account but the money has not got credited yet.Its been so many days I have not got any mail from Payzapp side.
I continously tried to call Payzapp people but no one is picking the call or the number is busy.Its really shocking that the bank like HDFC is serving their clients like this.Either let me know whether you people are going to return back my money in my wallet or not or I should go consumer court to sue you all.

Below are the details of my transaction :

Naration : Card Unload
TXN ID :[protected]
Account ID : [protected]

Verified Support

Nov 08, 2017

HDFC Bank Customer Care's response Dear Customer,

For us to look into your concern. Request you to provide us your registered contact details and issue details on the below link bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it.

Anay,
HDFC Customer Support Assistance.

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Address: 560005

Website: www.hdfcbank.com/htdocs/common/E_TOLL/index.html

Have paid for a fastag at the hdfc fastag site it has taken my cc payment and debited the a/c. But did not generate any receipt or ref number. The toll free no. Does not work neither email id or physical address. Seems a fake site. Called hdfc cc divn they have approved the payment and hdfc has nothing to do with fastag it's only a payment gateway.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 4, 2017

Verified Support

Dear Customer,

I request you to share your account/card details, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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N

Nx

from Bengaluru, Karnataka

Nov 21, 2017

Even I had applied for HDFC Fastag on Nov1st after that no further communication from HDFC. The toll free number is good for nothing. No one picks it. More or else this is HDFC FASTAG SCAM. I am classic account holder, if this is how they treat customer. I am going to close the HDFC classic saving account.

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H

hemant.dev

from Delhi, Delhi

Dec 13, 2017

Dont go for HDFC Fastag. They have allotted this servcies to Sahaj. Both Sahaj and HDFC Fastga team are worst in servcies. I have closed my account.

Mail never replied and call never Picked. Go for Paytm Fastag

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V

Vishnujay

from Hosur, Tamil Nadu

Dec 21, 2017

Worst customer support from HDFC fast tag...
[protected] customer service number 24/7 in busy...

Why the hell they detect money, if they not able to provide the service

Going to transfer my salary account from HDFC..
Once again Worst service..

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P

Prushotham Arumugham

from Bengaluru, Karnataka

Jan 25, 2018

hi
I have raised a complaint regarding my fastag "'HBL=[protected]'".
As per the below mail they have mentioned it has been fixed. But i am not able to pass through toll gates.
And your call center is pathetic nobody pick the call. I am really frustrated. Not sure if all of HDFC products will be like this.
I had a great respect for HDFC but now I feel helpless.
So let me know if the fastag issue can be fixed, if not i will throw this sticker and get from another service provider.

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V

Vinayakacinemasvarthur rj

from Bengaluru, Karnataka

Feb 25, 2018

Hdfc fastag customer service very poor they don't have email no phone number l am give one stars for fastag friends don't buy hdfc fastag

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U

Umesh Yelavatti

from Delhi, Delhi

Mar 5, 2018

HDFC Fastag Debit the amount from Fastag stating Adjustment charges.
What adjustments they have made with anybody I do not know?

Customer care is always busy, if available no proper response from them.

Customer Care team do not have much knowledge or not trained properly to answer our queries.

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A

Arunmca.r

from Hyderabad, Telangana

Apr 13, 2018

Hi I have purchased hdfc fastag card but I didn't receive any mail to activate my account (wallet id) can any one guide me. Also, their is no response from customer care hone and email.

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B

[email protected]

from Bengaluru, Karnataka

Apr 21, 2018

i am trying to cancel the fast tag attached with the car. i have sold the, got new car and new fast tag.
the problem is i m not able to cancel or suspend the old fast tag. the help line is useless. most of the time only ringing. even some one attends, no one can understand the the voice and their guidance. The operator wants me to note down a email ID, he could not spell it correct pronunciation of characters. it's a long mail ID, which is not published in website also.
I requested to SMS the email ID, which they say can't do.

overall worst customer service. not worth to have a HDFC fastag.

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Address: New Delhi, Delhi, 110019

Website: [email protected]

Previous night i'm buy something products nd pay bill our credit card but few hour messeges in my registered mobile so, 4 same amounts extra transect in my a/c.
So, please take action in my complaint, nd reply me immediately. My credit card no. : [protected]

Transacted amounts 1. 1600
2. 1600
3. 1600
4. 1600

Thnkx,

Regards,
Ajit yadav
M : [protected]

Dec 5, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 04, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue, along with card no, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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Address: 500080

Website: HDFC PAYZAPP

My registered mobile number for payzapp is [protected]. Yesterday ie., on 3rd november i tried to send rs.5000 to my friend's payzapp number from my payzapp wallet. The transaction failed. The whole thing is explained below:-
My wallet balance before the transaction was rs.10000. But somehow two transactions happened which are showing under my recent transactions tab. One was named 'card unload' and another was a failed transaction. After all this, my wallet balance became zero. Kindly refund my money back. The details of the two unknown transactions (Due to which my money is lost) are given below. I am also attaching the screenshots of the transactions.
Transaction id:[protected]
Transaction id:[protected]iw24rs7

Dec 16, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2017

HDFC Bank Customer Care's response Dear Customer,

The transaction done on 03-Nov-2017 of Rs.5000/- twice was failed. However, the refund has been credited to PayZapp wallet on 09-Nov-2017 and same amount was utilized for further transactions.

Anay,
HDFC Customer Service Assistance.

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Hi,

I am an hdfc customer, and i am fed up with their constant loan messages. I couldn't find a proper link from them where i can register for such complaints, looks like its a one-way road. Daily i have been receiving messages on an interval on 5 to 10 minutes loan messages which is annoying and irritating. I would like that these messages should stop immediately

Regards...

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Address: 600028

Hi, my name is jyoti lagachu. I applied for a credit card and i got all the verification also and saying that in process. But it's been almost more than two weeks then also i am not getting the card and they have mentioned that my credit card process has been completed. And also i am not able to tracking the status of my credit card application. So plz help me out on this.
Thanks &warm regards
Jyoti lagachu
Reference number is
[protected]s1.

Dec 9, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2017

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to credit card and you may look forward to receiving a response to the registered e-mail id in 3 working days. The reference number for this interaction is [protected]. We request you to bear with us in the interim.

-Anay
HDFC Bank Customer Assistance

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Veer Dhoundiyal

from Delhi, Delhi

Nov 5, 2017

My name Mahaveer DaudhiaI i am trying HDFC costumer care so many times but no body response...all constumer busy...15 mint I was in line...but no body...response...very bed costumer care service...i really feel bed that i am using HDFC credit card...but future...i will not use HDFC bank credit card service..poor service...

Thanks

Mahaveer Daudhial...

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Address: Bangalore, Karnataka

Payzapp team,
Dear payzapp team,

01/11/2017 i have transformed 5000 rs from payzapp to my hdfc account, but transaction showing failed but amount deducted from payzapp account, plz kindly refund the amount,

Transaction id[protected]yv37el6

Already 4 days completed, plz reverse the deducted amount asap.

Transaction id[protected]yv37el6

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V

vickram reddy

from Siddipet, Telangana

Nov 9, 2017

My money deducted from account but not reflected in payzapp, its customer care number also not working, pls let me know what can i do to get the reversal

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 9, 2017

Verified Support

Dear Customer,

For us to look into your concern. Request you to provide us your registered contact details and issue details on the below link bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it.

Anay,
HDFC Customer Service Assistance.

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Address: Ernakulam, Kerala, 682316

I transfered rs 22000 from my sbi debit card to payzapp but cash not loaded. Then i called customer care service of hdfc, but they said that the transaction failed and amount was already debited from my sbi account. And i got a message from sbi that "thank you for using your sbi debit card 459xx6188 for a purchase worth rs22000.0 on pos 297692*213328 at payzapp wallet load txn# 7304*04243." but it's already 5 days crossed. No respond from hdfc. Why the customer care service not active for this types of major issue.

HDFC Bank customer support has been notified about the posted complaint.

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Address: Guntur, Andhra Pradesh, 522034

My phone number - [protected] i have done a rs.750/ — transaction on saturday oct 28 2017 to my saving central bank of india account, money got detected from my payzapp wallet but the amount was not credited to bank account and still not refunded, the customer care is worst they are not responding properly, what kind of services are you providing and plz refund my amount back right i need that money its very urgent...

Nov 4, 2017

Complaint marked as Resolved

My phone number - [protected] i have done a Rs.750/-- transaction on saturday oct 28 2017 to my saving central bank of india account, money got detected from my payzapp wallet but the amount was not credited to bank account and still not refunded, the customer care is worst they are not responding properly, what kind of services are you providing and plz refund my amount back right i need that money its very urgent...

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N

[email protected]

from Pune, Maharashtra

Nov 6, 2017

I have transferred Rs. 4000/- to my brother Vijaya Bank on 26 Oct 2017 from Payzapp app. But amount not transferred to beneficiary account. For reference find Trans. ID[protected]gG80rQ6.
Can any one suggest me how to go legally on this? To whom I have to contact?

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C

[email protected]

from Perambalur, Tamil Nadu

Nov 6, 2017

I tried to transfer[protected]+1000) from HDFC credit card to payzapp on 30/10/17.The amount debited from card but not added in payzapp. Can you tell me when the amount will be credited to my card again?

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Address: Hyderabad, Andhra Pradesh, 500090

Website: www.hdfcbank.com/htdocs/common/PayZapp/index.html

I have transferred rs. 5000/- to my sbi bank on 01 november 2017 from payzapp app. But amount not transferred to beneficiary account and debited from payzapp app. From past 3 days i am trying to contact customer care number which provided in the app but no response. I called to hdfc bank customer care and got response that they are not aware. I called to beneficiary bank person told me that there was no transaction was happened with below transaction. I was really shocked and i send beneficiary account statement also. As a big corporate bank this is not at all fair by not providing good service to customers and playing with customers money. If it is not going to solve i will draft a mail to rbi and socialize every where in the media.

HDFC Bank customer support has been notified about the posted complaint.

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Hi i am added 10000 rs money to wallet on 3-oct-17, then i will send 5000 rs amt to bank account and remaining amount not showing, and also that's transactions disappeared in recent transactions.
Mobile no : [protected]

Please give me my money back asap.

Account: in[protected]
App version: 3.02.01.11 [3020111]
Phone make/model: huawei pra-al00x
Android version: 7.0

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S

Santosh Waddar

from Bengaluru, Karnataka

Nov 6, 2017

Dear sir,

i lost 5000 rupees in your app already 7 8days completed and also below no is calling to my cell asking card details [protected] he is saying agent of your bank (trans ID[protected]bZ55dM4) when i will get my money its not a 1 rupees its 5000 rupees

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M

Md Arif S

from Haliyal, Karnataka

Nov 6, 2017

I have transferred the amount 1000 rs to sbi account... Still it's not credited to account.. And customer helpline number
shows always busy...from payzapp to sbi account kindly help me out with this issue..

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Address: Pune, Maharashtra, 411028

Hi,

I have get a new hdfc credit card. But out my surprise rs. 1299/- charged on my credit card account without any kind confirmation/intimation to me as oneassist membership fees. Now i am struggling with hdfc customer care to get it deactivated for last 2 weeks for this unwilling membership fees reversal.
I need a help to get this membership deactivated and do a reversal of membership fees.

I want a refund.

Thanks

HDFC Bank customer support has been notified about the posted complaint.

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Address: New Delhi, Delhi, 110018

I added 17500 in my payzapp wallet. First i transferred 5000 to my friends bank account but transaction got failed and then transfer other 5000 to other mobile number, it got transferred. First transaction was not successful, neither i got it back in my payzapp account nor to to my friends bank account but deducted from payzapp. Please refund my 5000 to my payzapp or to my friends bank account.

Registered # [protected]

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Hi, my account no. Or mobile no is [protected], i had added 10000.00 (2 times 5000.00) on 30th october 2017 from hdfc credit card to payzapp wallet, the amount as been deducted from credit card but it is not loaded or added to the wallet. Kindly reversel the amount or check and do the needful please, on the same day i had called hdfc credit card customer care they told me to wait for 5 days so that amount will be reversed but it as not happened kindly any one help me in this regard please...

Dec 12, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 03, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your card number and registered contact details with complete issue to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Address: Ludhiana, Punjab

Website: PayZapp(payzapp.biz.hdfcbank.com)

Transaction to load inr 5000 in payzapp wallet failed, however, money got deducted from sbi credit card.

I tried calling payzapp customer support, however failed to connect. It is always busy.

I really don't where to go, whom to call and how to fetch my money back. Please look into this concern and get it resolved at earliest.

Thank you in advance.

HDFC Bank customer support has been notified about the posted complaint.

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Address: Mumbai City, Maharashtra

I have taken admission for mcom 2 by using my debit card due to network issue i made the payment of admission twice. One got submitted and want my another one back. This incident happened on[protected]. I informed hdfc customer care regarding this problem dey informed me to wait for 3days to get the refund but still didn't get any refund. As the admission taken in mumbai university and the application number of admission is 243812.

Dec 5, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 03, 2017

HDFC Bank Customer Care's response Dear Customer,

Kindly help us with the complaint/reference number you may have received for us to look into the matter.

-Anay
HDFC Bank Customer Assistance

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I have added 10 k from sbi credit card to payzapp eallet. Money got deducted from card but not reflecte din payzapp. Kindly help me out.
I had made this transaction on 3rd november 2017.
Once money is deducted from card, it shows an error that "there is a problem encountered in the app". Money is not refunded into card. Also money is not added into payzapp. My payzap mobile number is [protected].

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V

vickram reddy

from Siddipet, Telangana

Nov 4, 2017

dude same issue i also faced yesterday, on 3 rd nov, "the app error encounterd " and money deducted from credit card but not reflected in app, i sent an email to [protected]@payzapp.in and got reply.

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I don't remember that when i got cal from hdfc ergo insurance group.. But they issue a insurance policy with my hdfc credit card.. It happened without my willing. At lost i got a message bearing policy number [protected] on 31/10/2017 evening 7.49 pm...
Actually i don't need any policy. Please rectify the same. Cancel my policy. Save my money in my card.

HDFC ERGO General Insurance customer support has been notified about the posted complaint.

Nov 03, 2017

Updated by [email protected] My policy number isr payment of Rs 8124.00 toward your PA lead ref no PN[protected] through Credit Card.

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J

[email protected]

from Vijayawada, Andhra Pradesh

Nov 9, 2017

Iam not request u for the updation of insurance

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Address: Faridabad, Haryana, 121001

I received my new card one month ago, in first statement there are some unnecessary charged for rupees 1299. When i called to customer care they didn't explain about this. It s very bad experience of your credit card. So please help me about this or if you can not solve this issue then close my credit card account. I don't want this type of ridiculous service.

HDFC Bank customer support has been notified about the posted complaint.

Nov 03, 2017

Updated by choudhary1267 Name - Mrinal Rawat
contact - [protected]
Email - [protected]@gmail.com
CardLast digits - 9233

HDFC Bank Complaints & Reviews

File a complaint to HDFC Bank

HDFC Bank reviews & complaints page 1100

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