HDFC Bank Complaints & Reviews

Investigation is over. I got a mail stating you guys will refund the amount back. Your phone banking officers tell me they refunded some amt back 2 days ago but i cant find it in my account statement. I nid to know how much more time u guys gonna take n now. I cant get in touch with any customer care executive they are always busy n u say 24hrs helpline but all. Bz for 24 hrs thats great

I got call for credit card so i applied for credit card which they told is lifetime free and my card is dispatched but still i have not recieved it. It is linked to my user id so it is showing deduction of 1299 for any service which i have not applied for. When i call to customer care then they ask for credit card number but as i have not recieved my card so i don't know credit card number. So please remove my deductions from credit card urgently.
Name - dinesh kumar
Mob no. [protected]
Email address - [protected]@gmail.com

Dear sir/madam,

Customer name:- sakthi manickavasagam,

Loan type:-credit card (Dinners club)
Credit card account no:-[protected]

Subject :-on time negotiation waiver settlement for current outstanding (Out standing amt is 77, 956/-

Request ur assistance in this regards, as i have usage with dinners club credit card since on 2016 on wards, just i have swiped 75k on same year,

Still i had paid for long time on minimum due's only, which is due to family situation is the main reason, under hospitalized got with huge expenses also, so that i could not able to pay the outstanding amt on 75k,

Now i am ready to settle for outstanding amt with 12 short after that maximum waiver of current outstanding

Already i have approach many more times for negotiate settling to credit card from hdfc (Credit card collection team location @ kovai),

(Approximately i have paid above principle amt) but still show as rupees outstanding amt is 77k)

Based on the above, pls consider for slide deviation

Reg/sakthi

Hi,

I have been using my hdfc credit card for over 3 years now and i have always recieved good customer service. However, recently i gad a very bad experience. I was down with dengue and forgot about the credit card bill payment. I recieved a call from nilesh. [protected]@hdfcbank.com asking me to pay 27996.59/-. He also sent me a mail. I trusted his mail and dint check my actual due for the month of september, 2017 and paid it and mailed him the screenshot. After that geetanjali. [protected]@hdfcbank.com called me and asked me send her a screenshot too. I did that. After i recovered i checked my statement and noticed that i was supposed to pay only 8, 000/-. I have a limit of 2 lakh and both these people troubled me for a mere 8000/- due. And on top of that asked me to pay almost three times of what my due was.

Now, when i am trying to get in touch with them, neither of them are responding. How can they just turn a deaf ear and not even respond?? It is their fault that they communicated an incorrect amount and made me pay it.

I should be refunded the extra money that i paid and the late charges should be removed too since i paid thrice the due. So basically just like the bank charged interest on money that i have pending, they should give me interest on my money sitting with them. The least they can do is reverse the extra amount and take some action against both of them nilesh. [protected]@hdfcbank.com and geetanjali. [protected]@hdfcbank.com

Applied for hdfc fastag. Made payment as instructed. Received application number hfr 007676. Not received an acknowledgment via email or sms regarding whether the documents uploaded are received. The hdfc fastag website is slow and not user friendly as progress o[censored]pload is not shown. Tried to call contact number given on the website but always comes ringing.
Hdfc needs to take a call if they are serious about entering into fastag business or else they will spoil their carefully built up reputation.

I had applied for hdfc credit card around 20 days ago. No. Of associates had come to home and office for verification and took signature. It's been around 3 weeks and still not received the credit card.

If i had known that this is how the service of your bank would i would i have applied for some other bank.

This service is extremely substandard considering i have salary account of hdfc only.

Application no. : [protected]o2

Dear hdfc

Please note that i applied for hdfc credit card and got reference no : [protected]s1. I got all verification done at my office and residence too. I got multiple calls at office too for verification.

Today got checked in hdfc link showing track your card application. Found the reason as follows.

Application reference number
[protected]s1
Status
Disapproved
Remarks
Disapproval of the credit card application does not reflect in anyway on your credit standing or your financial stability

We have given all papers and verification has also been done positively.

I called customer care and they are not giving any reason for rejection..

We want reason for rejection as it will hit my cibil. My cibil was all clear and i got personal loan from hdb too on same address. I never had any credit card or liabilities from any bank in the past.

Please provide reason for disapproval as soonas possible

My name is alla umamaheswararao. Recently i applied for a hdfc credit card. Luckily, i got the card after eligibility check. After one week, rs. 900 got deducted from my card for "hegic-crdt shld & fl cvr" and after 2 more days, rs. 100 + gst for "emi processing fee-smartemi ln# 296916".

I did not opt for any of the credit shield policies or health or life insurance in first place. I don't know why hdfc being such a reputed organisation cross sell these insurance products in this unauthorized manner.

So, i request hdfc ergo to please refund emi fee of rs. 900 any taxes which were charged to my credit card. Please cancel all the policies and smart emis permanently as i don't want to buy any as of now.
Mob no.[protected]

Hi
I have withdraw rs.1000 to my bank account on 1 november 2017 at 3:50 pm.
Money got debited from my payzapp wallet but not credited to my bank account.
Received a status transaction failure because of timeout.

Txnid:[protected]kc98xa0
Billed: yes

When will it be credited to my bank account.???

Withdraw is made to the following bank:

Acc no: 501*5928
Bank name : hdfc

I have transferred 5000 from my payzapp wallet to sbi account. Unfortunately i have entered the wrong account number. Meanwhile i got the notification as transaction failed and refund will be initiated. I want to know that transaction was failed or money credited to the wrng account. Am trying to contact customer care but no one is responding. Worst kind of response ever from hdfc side. First reslove the customer care issue. If my transaction was failed when the amount will get refunded?? If is is credited to the wrong account how can i know that?. Resolve this issue. My transaction id is[protected]jx52ov3

Hi team,

Ticket number 098-470

I have transferred rs 5, 000*2 times to my dad's payzapp account [protected] later i again needed the money and asked my dad ito send it back to my account. My dad has sent 5000*2 transactions again to my account amount 5000 + 5000 debited from his payzapp account but only one 5000 rs credited to my saving account and other rs 5000 was failed with ref number[protected]jn94du1 and transaction date was 26th october 2017. I raise a ticket and i got a reply that i will get the credit of rs5000 back to source account with in 5 working days and today is 6th working day still my money is not credited back to my account nither in my dad's pay zapp account. Urgently pay credit my amount back to my account as i need to pay the life insurance policy and also note that if this is been delayed i will never use this app in my life again and also ask my friends, family not to use this and also inform people on social media about this issue.

I am having account in sbi, btps township badarpur. Yesterday at 19:30 pm i tried withdrawing money from hdfc atm molarband in front of bikaner sheet shop, of rs. 10, 000/-.in transaction i have received the money rs.8000/- but i do not received the money rs. 2000 from the machine but the amount got debited from my account. I did not know how to get back the money. Can any one help the procedure to get my money.

I applied and got a new credit card in hdfc bank. After two days ₹900 debit as (Hegic-crdt shld & fl cvr) in my credit card account statement.
I am not interested in that type of policy or coverage.
How can i clear this type of debits. Also i request them not to do in future transaction. So please remove this unwanted description in my credit card account statementand make immediate refund as quick as possible.

Submitted documents through online net banking and also through email at [protected]@hdfcbank.com it's being a month no proper response from the bank i get rejected message but not the reason

Calling nri customer care number is pathetic almost spend 500rs customer care by listening always busy with another customer

Please address my concern i cant remit money as my account some time blocked and some time restriction due to kyc

Dear sir
I have send pf form 5time lucknow
Branch hr department, hr pragnshu inform me that pf document has been send further process. But no response any form proceedings against to him, so please check or process, one more time pf document direct send to hdfc life head office mumbai 23/10/2017 so pls asks to process.
Thanks & regard
Harjeet singh
Employee code
141072
[protected]
[protected]

I redeemed a fund and was shown a nav of 32.837 while executing the redemption.
However, the rate i was given was 32.442.
When i called the hdfc securities team, i was told that i was given the end of day nav rate but when i checked the navs for the end of day when i executed my trade was 32.72 and no one is able to provide an answer as to where the 32.442 rate is coming from.

Even the hdfc site mentions the rate i quoted above -
http://www.hdfcfund.com/NAVCorner/NAVHistory.aspx?ReportId=E31EBD9F-E113-409A-80...⇄

My fund is the hdfc prudence fund - dividend option

Two things here:
1. No one including their designated compliance officer is answering my emails/calls - so there is no grievance redressal forum.
2. Hdfc shows an incorrect rate on their securities portal thereby fooling the customers into believing that they are trading a certain rate whereas the actual rate is never displayed - this is plain cheating.
Also, repeatedly calling their customer care is of no use as they do not provide the answers.

Hi,
I became a customer of hdfc recently 2 weeks back.
I could find that 1299 is debited from my account.

Transaction :
Net pi to hsl sec a/c 3091767-[protected].

I was charged so much money and i specially mentioned i don't require any demat account, i have contacted hdfc and i am not satisfied with the approach and further they said it is hdfc securities and demat charges which i informed...

I have transferred 5000 /- money to my icici account from payzapp

Money got deducted from payzapp
Transaction status : success
But money was not credited in my bank account

I checked in payzapp notifications

Notification status was bank transaction pending

And the notification was:

Transaction id[protected]dw48xb1 of rs. 5000, has timedout, however if the accont is debited with no credit to * refund would be processed in 5 working days.

Please help me in resolving this issue

I have transferred an amount of 5000 from my payzapp account to my bank account on 26 oct 17, but the money is not yet credited or refunded. I have registered a complaint regarding the same through email, but the same is not yet responded. No one is responding from the customer care centre when calling and no other options to register a complaint. Hdfc bank customer center was not providing any guidance and the contact number given by them was not in existence.
Please help me

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 2590 without my concern on date:31/10/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Oneassist relationship number : 3011826
Name :- gourishankar kumawat
Mobile no. :- [protected]
Credit card number ending :- 2590