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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 1113

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A
aarv1991
from Mumbai, Maharashtra
Oct 24, 2017
Resolved
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Address: Ujjain, Madhya Pradesh, 456331
Website: www.HDFC.co.in

Hi,
My name arvind mourya i told a hdfc money back credit card [protected] since last 1year before. For your kind information when i was allotted this card i was informed by your employee that "this card is absolutely free and no charges to be paid to use this card"
I can see an unbilled amount of rs. 590.00 on my hdfc credit card account. What is this? Why i am being charged this.

Please remove it or let me know if you need any further information

Regards,
Arvind mourya
Nov 24, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2017
HDFC Bank Customer Care's response
Dear Customer,

we note that you have sought clarification with regard to your credit card account. In this regard, we request you to provide the Last four digit of your credit card, registered mobile number and e-mail id, to enable us to do the needful. You may write to us at: [protected]@hdfcbank.com and we shall assist you

-Bejoy
HDFC Bank Customer Assistance
Oct 29, 2017
Updated by aarv1991
card ending 6424
mobile number [protected]
email id: [protected]@gmail.com
please waive membership renual charges Rs 500/- and GST RS:90 TOTTAL:-590/-
Nov 14, 2017
Updated by aarv1991
my complain still pending please replay immideat
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    M
    Maniesh09
    from New Delhi, Delhi
    Oct 24, 2017
    Resolved
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    Address: New Delhi, Delhi, 110001

    I have been following up with over writing them 100 emails that the card benefits have not been received while i have made annual charges, and well made them updated in advance that i will stop the payment, however even after 4 months they are not able to confirm on time the late fee and finance charges they levied, while they sent the collction agency at my parents place. Right from top management, board, branch managers, service executies, sales manger are thiefs in this company and i have over 100 follow up mails / sms / calls but they are pathetice and hopeless, rather they should b sued in court
    Nov 24, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 24, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    I request you to share your Card details, charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

    -Bejoy
    HDFC Bank Customer Assistance
    I have forgot my Credit card PIN. So Please send me credit card PIN on my registered mobile no. or email ID.
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      M
      Mohammed Asrar
      from Chennai, Tamil Nadu
      Oct 23, 2017
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      Address: Chennai, Tamil Nadu

      Hi Team,

      I am tried to get update about my personal loan application status from my Relationship manager and Mr. Joel Christopher from last one week.

      i have applied Sep 29th through online HDFC websites. In Your Website advertisements reflects its a very quickly processing.

      As of my knowledge i didn't see anything fast processing. It will create a bad impression from your end.

      Request you have a look on this issue give me the update from your end. Daily i am emailing to Grievance.[protected]@hdfcbank.com for the solution but its not work.

      I have contact my Virtual relationship Manager Mr.Aravind and Loan Department manager Mr.Joel Christopher so many times i just ask how long you guys are processing my loan topup application from your end its was morethan 20 days.

      Customer ID: 41718034

      Kindly do the Needful.

      Regards,
      Mohammed Asrar
      HDFC Bank customer support has been notified about the posted complaint.
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        P
        Pshab
        from Mumbai, Maharashtra
        Oct 23, 2017
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        Money deducted from wallet and not credited
        This is to inform you that while transferring funds( Rs 5000 ) to my savings account, amount got debited from my payzapp account and it has not been credited into my savings account, due to session being timed out .The transaction id for the above mentioned transaction image is attached.Kindly look into the matter and resolve the issue on priority basis.kindly revert atleast as customer care is not reverting

        Thanks
        SHABNAM P KHAN
        +1 photos
        HDFC Bank customer support has been notified about the posted complaint.
        Oct 23, 2017
        Updated by Pshab
        money deducted from wallet and not credited
        This is to inform you that while transferring funds( Rs 5000 ) to my icici bank savings account, amount got debited from my payzapp account and it has not been credited into my icici bank savings account, due to session being timed out .The transaction id for the above mentioned transaction image is attached Kindly look into the matter and resolve the issue on priority basis.kindly revert atleast as customer care is not reverting

        Thanks & Regards

        SHABNAMP KHAN

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          K
          Khan Nawaz
          from Bengaluru, Karnataka
          Oct 23, 2017
          Resolved
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          Resolved

          Address: 560066

          Hello payzap team.
          Today morning dated 23/10/2017 i have added money from my visa credit card 1500 rs amount to payzap wallet it's deducted from my card but not yet credit to payzap wallet.
          Whats wrong in this app last time also same thing happen with me dated 19/10/2017 500rupees transaction showing succefully but not yet credit to bank account now it's second time repeated.
          Total 2000 rupees need to refund ma account.
          Nov 26, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 24, 2017
          HDFC Bank Customer Care's response
          "Dear Customer,

          We are sorry for the unpleasant experience you had with us. We request you to provide us with your registered contact details and transaction details at the below given link. http://bit.ly/2aJ9wGW Mention Ref ID PZ[protected] so that we can check the issue & help you with the same.

          Anay
          HDFC Bank Customer Assistance"
          Verified Support
          Oct 26, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          We are yet to hear from your end, kindly share your experience using the below given link: http://bit.ly/2aJ9wGW

          Anay,
          HDFC Bank Customer Assistance
          Hi,

          i had tranfsred amount 2000 from my payzapp acount to axis bank savings acoount .the transaction is showing succesfull but no money was credited to my savings acoound .

          How can i get help for this .

          please contact me [protected]

          Thanks

          transaction failed - Comment #2893748 - Image #0
          HDFC BANK have deducted 177 rs from my bank account
          I want to know the reason
          Please assist
          I take a two wheeler loan from hdfc bank in 2016 and their financer cheated me. He submitted less down payment and didn't given any detail about loan after that the bank dedected too much emi per month with high interest. When I didn't pay 2 or 3 emi then bank send a notice to my home to pay much balance without any detail
          What should I do??
          Money is added to mobiwik through rummycircle of 200rs, i want my moneyback.why the hell it has been redirected from netbanking to mobiwik i dont know.
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            N
            Narendra Kumar 07
            from Hosur, Tamil Nadu
            Oct 23, 2017
            Resolved
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            Address: Chennai, Tamil Nadu

            Hi

            My name is narendra kumar and i am living in chennai

            In 2011 i have joined in a company and their salary account is with hdfc so i have opened an hdfc account and i have maintained till nov 2016 after that i have joined in next company and their salary account with axis bank so after that i used my hdfc account for my savings

            One day suddenly rs 1380 deducted from my hdfc account due to non-maintenance of minimum balance i was shocked and asked my friend who is working as a collection agent in some other bank. He asked me to withdraw the rest of the amount and if it is zero than penalty charges is not applicable

            So i transferred my rest of the balance in my hdfc account and it became zero

            After that i am getting the statement every month and it shows closing balance as zero

            Now in sep 2017 i have joined in a new company and their salary account is with hdfc so i gave the same account to the hr and i logged on to hdfc mobile app after a long time i was shocked now i have rs -6329.19 as negative balance

            Hdfc not mentioned this in my monthly statement

            Now if my salary got credited i will lose my money

            I have approached to my home branch they asked me to come after my money deducted to fill my negative balance and then they will try to reimburse

            I am not sure how much they will reimburse

            Please help me what can be done

            Thank you
            Nov 23, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 23, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your account/customer Id and registered contact details with the complete issue to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

            -Manoj
            HDFC Bank Customer Assistance
            The Trasaction made with respect to transaction id TXHC47414161 is invalid.
            kindly revert it back.

            The Transaction was made as part of HDFC Bank SmartPay to TATA DOCOMO Mobile GSM Postpaid

            But the TATA DOCOMO account was settled and closed few days before.

            Please have a look.
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              B
              babluadnan
              from Delhi, Delhi
              Oct 23, 2017
              Resolved
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              Address: New Delhi, Delhi, 110020

              I have transferred Rs. 5000/- & Rs. 1000/- to my hdfc bank on 23 Oct 2017 from Payzapp app. But amount not transferred to beneficiary account. Same day informed to Payzapp customer care and they said, transaction failed and money reverted to Payzapp in 5 days. To whom I have to contact?
              +2 photos
              Aug 7, 2021
              Complaint marked as Resolved 
              Oct 23, 2017
              Updated by babluadnan
              My payzapp mobile no [protected], i have transferred sum of rs. 5000/- & rs. 1000/- to my hdfc bank on 23 oct 2017 from payzapp app. But amount not transferred to beneficiary account. Same day informed to payzapp customer care by mail, they said, transaction failed and money reverted to payzapp in 5 days. To whom i have to contact? And the customer care no is not connecting, hole day i have tried to call, is there any perfect customer care no that i can call.
              Oct 25, 2017
              Updated by babluadnan
              My user no is [protected], I had made transectionfrom payzapp to my bank account dated[protected], Amt : 5000+1000/-, but Transection Failed, they didn't transfer to wallet till now.I have some,  Please look into the same.emergency. So can you please transfer my money or refund as soon as possible
              Dear Customer,

              We are sorry for the unpleasant experience you had with us. We request you to provide us with your registered contact details and transaction details at the below given link. http://bit.ly/2aJ9wGW Mention Ref ID PZ[protected] so that we can check the issue & help you with the same.

              Anay
              HDFC Bank Customer Assistance
              Dear Customer,

              We are yet to hear from your end, kindly share your experience using the below given link: http://bit.ly/2aJ9wGW

              Anay,
              HDFC Bank Customer Assistance
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                R
                RahulRajan240785
                from Delhi, Delhi
                Oct 23, 2017
                Resolved
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                Resolved

                Address: New Delhi, Delhi, 110018
                Website: na

                Today i did a tatkal train booking by my hdfc credit card-[protected] however, transaction id got generated-[protected] but without passenger details.

                My family needs to travel tomorrow but i have no confirmation, hdfc and irctc customer service are good for nothing. I didn't get any response.

                Please help.

                Rahul rajan
                [protected]
                Nov 24, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 24, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                We note that you have sought clarification with regard to your credit card account. In this regard, we request you to provide the Last four digit of your credit card, registered mobile number and e-mail id, to enable us to do the needful. You may write to us at: [protected]@hdfcbank.com and we shall assist you.

                -Anay
                HDFC Bank Customer Assistance
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                  A
                  aravindL
                  from Dindigul, Tamil Nadu
                  Oct 23, 2017
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                  Address: 641014
                  Website: leads.hdfcbank.com/applications/webforms/apply/Payzapp_Feedback/index.aspx

                  I have made a transaction of rs. 5000/- to my bank account on 23th oct 2017 from payzapp app. But amount not transferred to beneficiary account and neither credited back to my payzapp, i tried calling customer service no one is answering the call and every time it is saying busy.
                  Kindly requesting you to resolve this issue...
                  Pfa.

                  Regards,
                  Sundareswaran
                  [protected]
                  HDFC Bank customer support has been notified about the posted complaint.
                  I have made a transaction 2 Times of rs. 5000/- to my bank account on 23th oct 2017 from payzapp app. But amount not transferred to beneficiary account and neither credited back to my payzapp, i tried calling customer service no one is answering the call and every time it is saying busy.
                  Kindly requesting you to resolve this issue...
                  Pfa.

                  Regards,
                  Subhash More
                  Dhule (MH)
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                    A
                    Avanti Honawar
                    from Mumbai, Maharashtra
                    Oct 23, 2017
                    Resolved
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                    #hdfc bank... Cheats of the first degree!!! Out to make money out of every single customer. They create mental torture and trauma especially for over 15 yrs loyal customers like me.
                    Biggest opportunists to find a reason to fool customers and fine them deliberately to make money.
                    They ensured that my credit card payment had technical issues in clearing my payment on time (Rather much before time), in spite of complaining to them that they need to fix their technical glitches and make note on their system, they conveniently harrowed me by making me keep re-paying (3 times) through multiple ways, then blocked my card and then the trauma created of continuously blaming me for being responsible for non-payment (And that too for a so-called one week delay on their system) and that hdfc cannot do jack # about it.
                    They do not even transfer the calls to managers to handle the case sensitively... These ridiculous unprofessional and full of attitude executives show they-know-it-all, are not even able to find solutions and then show attitude. They don't care two hoots for any customer, they get a customer stranded with a blocked card and then the stereo type statements to just calm a customer and sweet talk them to believe the customer is at fault.
                    Dec 19, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 24, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your card details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                    -Bejoy
                    HDFC Bank Customer Assistance
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                      R
                      radhakrishn
                      from Bengaluru, Karnataka
                      Oct 23, 2017
                      Resolved
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                      Website: www.hdfcbank.com

                      Fund transferred from sbi kayyur branch with the utr number and they have provided all the proper information in screenshot with correct information on 13th oct 2017. But the amount is not credited in hdfc bank account and the same i have informed to the hdfc bank via personal banker. Every time they have said that will get back to me and so far it is not happened and now a days personel banker is not responding back. Please let me know how to proceed further.
                      Nov 26, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 24, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected]in the subject line. Will assist you better.

                      -Bejoy
                      HDFC Bank Customer Assistance
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                        S
                        sanchit monga
                        from Amritsar, Punjab
                        Oct 23, 2017
                        Resolved
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                        Address: 152021

                        I'm not satisfied with your services
                        Am visited on 18/10/2017 to branch mallanwala.. Ifsc code - hdfc0002966
                        For an urgent work but your employees celebrating birthday. No care about customers
                        No single person on there seat

                        Please check attached video
                        Very poor service

                        And check my accounts and turnover
                        Ac-[protected]
                        Ac-[protected]

                        Contact-[protected]
                        Nov 28, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 27, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We understand that our Branch Manager Mr. Simranjit Singh and Cluster Head Mr. Jatinder Pal Singh have contacted you on October 26, 2017 and address your concerns. For any assistance or clarification, please feel free to speak to Mr. Simranjit Singh on [protected].

                        -Anay
                        HDFC Bank Customer Assistance
                        Verified Support
                        Oct 27, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Kindly note that we have received TCC (Transaction Credit Confirmation) from the beneficiary bank on 23/10/2017 that the funds have been credited for the below transaction. You are requested to kindly recheck the same with your beneficiary or the beneficiary Bank.

                        -Anay
                        HDFC Bank Customer Assistance
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                          P
                          Phool Kumar Khandewal
                          from Varanasi, Uttar Pradesh
                          Oct 23, 2017
                          Resolved
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                          Resolved

                          I am a teacher, i am not able for a visit into bank in school time. Bank also in pai village and i am from village songs. After 3:00 they (Branch employees, security guard, peon etc.) refuse any time of maintain above work. Please take a needful action otherwise i am changing my bank. Also leaving a rti.
                          Thanks
                          Regards
                          Phool kumar
                          Oh. No. [protected]
                          Nov 29, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 24, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          I request you to share your complete issue, account details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                          -Bejoy
                          HDFC Bank Customer Assistance
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                            U
                            udaykatikam
                            from Pune, Maharashtra
                            Oct 24, 2017
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                            Address: 411062

                            My transaction got failed due to bad internet, after that i saw my transaction failed and money also deducted. It happend twice means total 10, 000rs. after sometime i saw the status of failed transaction changed to success. I saw the same kind of complaint in the forum. Anyone of you help me to get my money back. I am not getting chance to talk to customer care, everyone it is busy. Can anyone please suggest me to get my money back..HDFC service is really worst no proper response to problems...
                            +2 photos
                            HDFC Bank customer support has been notified about the posted complaint.
                            My transaction got failed but money deducted from my payzapp wallet...but showing status as success. But money was not credited to my axis bank account. Please help me. Transaction id from payzapp is
                            [protected]jV13iV5.

                            Thanks,
                            Praneeth

                            transaction failed due to bad internet and money deducted from wallet - Comment #2894790 - Image #0
                            I am getting call from [protected]they say your selected in HDFC bank as executive bank officer
                            And ask money 6900 Ru

                            Bank-SBI
                            A/c holder name-Mr.Ashish Pandey (PRM)
                            A/c no-[protected]ifsc code- SBIN0015131
                            Branch- Chhanbey-vijaypur(Mirzapur).


                            Your PRM(Personal R
                            Know ther mobile was switch off.
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                              Bhupendra Yadav1
                              from Indore, Madhya Pradesh
                              Oct 23, 2017
                              Resolved
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                              Resolved

                              Address: Indore, Madhya Pradesh, 452001
                              Website: Hdfcbankltd.com

                              Dear, sir/mam
                              U offer me the pre approved credit card i say yes i want before 5 or 6 month but he send me the card of my previous company address me be 4 times than i call yur customer care lost of time and i told them pls send my card at my home he told me that yes sir i send yur card at yur home address now this days i have not received that card i am not satisfied yur bank and yur customer care and yur services...

                              Regards,
                              Bhupendra yadav
                              Nov 24, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 24, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              I request you to share your complete issue, Card application number and contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                              -Bejoy
                              HDFC Bank Customer Assistance
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                                M
                                manojkumar652
                                from Chennai, Tamil Nadu
                                Oct 23, 2017
                                Resolved
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                                Resolved

                                Hi team

                                I have done 2 fund transfer to bank transactions (5000 each). The amount got debited from payzapp wallet. But it didnt get credited to the beneficiary account. I have enquired with the bank customer care. They said no money is transferred to this account today (23/10). Please do the needful as soon as possible.

                                Name : vigbesh
                                Reg acc no : [protected]
                                Reg mail id : [protected]@gmail.com
                                Bank acc no :[protected]
                                Ifsc code : icic0000016
                                Bank : icici
                                Date : 23/10/2017

                                Thanks
                                Manoj
                                Dec 4, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 02, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We see that the bank account transfer of Rs.5000/- twice initiated on 23rd October 2017 has failed, and the same will be refunded to your PayZapp wallet within 5 working days.

                                Anay,
                                HDFC Customer Service Assistance.
                                Please find the screenshots

                                payzapp transaction failed but amount didn't reversed - Comment #2893276 - Image #0
                                payzapp transaction failed but amount didn't reversed - Comment #2893276 - Image #1
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                                  C
                                  channnu
                                  from Delhi, Delhi
                                  Oct 23, 2017
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                                  Address: 600077
                                  Website: payzapp

                                  I had transferred a payment of rs.5000 from payzap wallet on 20/10/2017 to my icici account number. By mistake i had entered a wrong account number. So i didn’t get the amount credited to my bank account. If the account holder name and account number is mismatch, how come they can transfer the payment to a different person.

                                  Now neither the icici bank or the payzapp team is not taking complaint for refund. Need a best support to get back money. If the name and account number and name is mismatch, they should restrict the payment transfer or provide an alternate solution to resolve the issue. But none of them is taking even a request to resolve.

                                  My icici account number:[protected]

                                  Account holder name : saranya

                                  Wrongly entered account number:[protected]
                                  +1 photos
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                                    N
                                    Nizam Bakhshi
                                    from Noida, Uttar Pradesh
                                    Oct 23, 2017
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi, 110062

                                    Hi,
                                    I have used my payzapp account with mobile number to transfer an amount of rs.13000/- on 23 october. The amount got deducted from my account. And when i called for the support they mentioned me that it is a failed transaction and the amount will be credited in my wallet within 5 working days. But still i didn't get any refund and there is no update at least to track. Hoping for the sooner response.
                                    +1 photos
                                    Nov 26, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 24, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    That sounds concerning.​ For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW & with the ref ID PZ[protected] in the comment box for us to track it.

                                    Bejoy
                                    HDFC Bank Customer Assistance
                                    Oct 26, 2017
                                    Updated by Nizam Bakhshi
                                    I have shared the details in the link given above, pls respond.
                                    Verified Support
                                    Oct 26, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We are yet to hear from your end, kindly share your experience using the below given link: http://bit.ly/2aJ9wGW

                                    Anay,
                                    HDFC Bank Customer Assistance
                                    Oct 26, 2017
                                    Updated by Nizam Bakhshi
                                    I have shared the details in the link given above, pls respond.
                                    I have shared the details in the link given above, pls respond.
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                                      vik9u
                                      from Roorkee, Uttarakhand
                                      Oct 25, 2017
                                      Resolved
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                                      Resolved

                                      transaction failed but amount deducted

                                      Dear sir/mam. I have paid an amount of Rs. 298/. through HDFC debit card to recharge at Mobikwik on 13/9/2017. The amount was deducted from my account at that time but the transaction was not processed. Mobikwik says that Mobikwik did not get a confirmation from your respective bank for the said transaction Please do your best for return of my amount. My personal details are below. Name _ Vikas Kumar Saini. HDFC Bank account no.-[protected]...
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                                      Siva Prasad Jammula
                                      from Vijayawada, Andhra Pradesh
                                      Oct 23, 2017
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                                      Address: Guntur, Andhra Pradesh, 522237

                                      Sir, on 23/10/2017 i transferred amount of rs5000 from payzapp to my bank. But it was failed. I didn't get money. Customer care people responded after continuous calls of 2 hours and said wait for 5 working days and ended the call.

                                      If your technical issues why my money is grabbed. Do i have to wait for 5 days.
                                      If you have technical issues stop the app services.

                                      Resolve my problem immediately
                                      Have you got your money ?? Because I am also suffering same issue
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