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HDFC Bank Complaints & Reviews

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Updated: Jun 7, 2026
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HDFC Bank reviews & complaints page 1113

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A
from Bengaluru, Karnataka
Oct 25, 2017
Resolved
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Resolved

Address: Mumbai City, Maharashtra, 400093

I had open the account with hdfc bank as my salary account in my previous company since, i left the company and kept my hdfc account in passive/dormant state as couldn't able to reflect any transaction in the account
Later on it shows some deductions with leftover balances and now i used to get messages from hdfc bank that they are debiting rs. 750 every month. Even after rbi declared not to charge any penalty for non-maintenance of minimum balance.
Request you to kindly consider this issue and assist me in every possible way to close the account.
Thank you
Nov 25, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 25, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
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    Smita2313
    from Buldana, Maharashtra
    Oct 25, 2017
    Resolved
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    Resolved

    Imps ref number:[protected], amount: rs 5000, date of transaction:[protected].
    Status: transaction time out.
    Checked with beneficiary bank on[protected] : they said there is no pending transaction.
    Checked with hdfc phone banking customer care: executive said money should be refunded back in transaction day + 2 working days, per which money should be credited back by[protected].
    Checked with hdfc online chat eva: said money would be refunded within 5 days, per which it should be by[protected].

    Still, money is not credited to my account.

    Please initiate the credit to my account asap.
    Nov 2, 2017
    Complaint marked as Resolved 
    The bank was helpful at each stage when contacted.
    HDFC Bank customer support has been notified about the posted complaint.
    Oct 26, 2017
    Updated by Smita2313
    I want the money credited ASAP. Its no where my fault to do an IMPS transaction.
    You should know, customer should never be made to suffer because of anything.

    I even do not see any response from HDFC executive on this.
    Oct 26, 2017
    Updated by Smita2313
    Account number [protected]
    Oct 29, 2017
    Updated by Smita2313
    How much time does HDFC takes to resolve such issues. I have still not heard anything from HDFC.
    Poor Customer Care and Satisfaction.
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      Vijay vir
      from Muzaffarnagar, Uttar Pradesh
      Oct 25, 2017
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      Address: Meerut, Uttar Pradesh, 250001
      Website: Hdfc life

      Hello,
      I have worked with 4year 4 month, i have gat the 3 promotions and all business perametar always completed, but hdfc life termineted me without any futher notice, and now not provide the reliving latter, and affected my carrer due to reliving, and i have inform about my termination, but still no response, i am wrongly terminated
      So kindly raised the complaint plz provide the reliving because my carrer affected
      I have more resposibility and loans

      Thanks
      Vijay chaudhary
      [protected]
      Emp 116155
      User id vvir
      HDFC Life customer support has been notified about the posted complaint.
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        G
        Gshankareli
        from Pallattur, Tamil Nadu
        Oct 25, 2017
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        Address: Chennai, Tamil Nadu, 600011

        Hi sir.
        My hdfc bank account number :[protected] recently last 6month my personal problem i get withdrawal full money on my hdfc bank after that i can't maintain balance my account.
        So bank side thy deduction money on my account for amb charge as on 2or 3 time at a time. Why not informed on me bank side. Plz raise and complaint your side. And plz refund previous deduction on my amount.
        Thank you
        HDFC Bank customer support has been notified about the posted complaint.
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          D
          Danish Arora
          from Ludhiana, Punjab
          Oct 25, 2017
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          Address: Faridkot, Punjab, 151204

          I ordered a mobile phone from paytm last day and i had to cencel my phone order for changing the colour and i m still waiting for my refund of 60000 rupees and paytm is clearly saying we have done with this refund now bank is taking so much time for refunding your money and they are saying it can be done with in 7 days but i can't wait for more days
          Dc transaction number is :[protected]
          Dec 4, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 26, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share your account/card no., date/amount of transaction and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

          -Bejoy
          HDFC Bank Customer Assistance
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            I
            Isham khan k
            from Neyyattinkara, Kerala
            Oct 25, 2017
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            Address: 600071

            I added rs.5000 to my payzapp account. And i did transfer that 5000 to my friends account.. Its ended with failure. And i have not received my money back. Please solve my issue.. Im in some critical situation and commitment pls.

            Payzapp reg mob : [protected]
            HDFC Bank customer support has been notified about the posted complaint.
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              R
              Ramavenkateswaran Nagarajan
              from Bengaluru, Karnataka
              Oct 24, 2017
              Resolved
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              Resolved

              Address: Bangalore, Karnataka

              Sir/madam,
              I have done the transaction rs 3000. It was debited in payzapp but not credited to payee account. I have emailed to [protected]@payzapp.in. They have replied to wait for 2 days. Nothing happened. I tried to call [protected] (Toll free no)., its always busy... Why are giving number which can not be contacted... It useless customer care from reputed bank like hdfc...
              Nov 28, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 25, 2017
              HDFC Bank Customer Care's response
              "Dear Customer,

              We are sorry for the unpleasant experience you had with us. We request you to provide us with your registered contact details and transaction details at the below given link. http://bit.ly/2aJ9wGW Mention Ref ID PZ[protected]
              so that we can check the issue & help you with the same.

              Anay
              HDFC Bank Customer Assistance"
              I am getting call from [protected]
              And they take phone call interview and selected as HDFC bank exctive. And they ask money 7000 Ru. I was paid as Bank-SBI
              A/c holder name-Mr.Ashish Pandey (PRM)
              A/c no-[protected]

              Then I am getting a conformation later form shin.com but know their phone switch off.

              Know what I can do?
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                P
                Pandi Pan
                from Mumbai, Maharashtra
                Oct 24, 2017
                Resolved
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                Resolved

                Address: Chennai, Tamil Nadu

                I need to change my mailing address but i don't have any address proof for my mailing address. So i am unable to update my mailing address through online. So i have visited siruseri hdfc bank located but there i could see worst customer from bank official. They said there is no possibilty to change address without any proof of address

                I was updated my mailing address in my home branch in karapakkam before 6 month by submitting one of my identity proff.

                This is worst customer service provided by this branch.

                I need resolution for this

                Hdfc customer id[protected]

                Regards,
                Pandithdurai
                Nov 28, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 26, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                We understand that our official Mr. Vijay Manjunath contacted you and assisted you with your requirement.

                -Manoj
                HDFC Bank Customer Assistance
                I transect 5000 rs on 22 October to my sbi account from payzapp wallet but money did not reflect to my bank account. I tried to call customer care service center but it was switched off every time.
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                  S
                  salpriya
                  from Mumbai, Maharashtra
                  Oct 24, 2017
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                  My father passed away 5 years back. He had a demat account jointly with my mother. However my mother name was registered as her marital name. However all her documents have her maiden name. We have been trying to find a solution for this for the last 4 years but we have been unsuccessful. Need an explanation for the same

                  We have been following up through the bank where the demat account has been opened. Every time a new problem is told and the application for transfer of shares are getting rejected. The bank officials do not have a clue on why and how the problem needs to be resolved and is always talks of the corporate office.
                  HDFC Securities customer support has been notified about the posted complaint.
                  Dear Customer,

                  I request you to share your account/customer Id and registered contact details with the complete issue to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                  -Manoj
                  HDFC Bank Customer Assistance
                  salpriya's [Complaint's author] reply, Oct 25, 2017
                  Have sent the details as requested. Request your prompt action. Thanking you
                  I already gave two times closer to Mr. Bhargawa but till now it isn't close. I saw in my netbanking it's showing not close.

                  Detail are below mentioned dp id:
                  DP ID Account id
                  [protected]
                  [protected]
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                    R
                    rakesh212126
                    from Ghatampur, Uttar Pradesh
                    Oct 24, 2017
                    Resolved
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                    Resolved

                    Address: Allahabad, Uttar Pradesh, 273152

                    Mahodya, mai aapke bank ka purana customer hu mera ac. No. [protected] hai mai aaj cash deposite karne aapke bank ke branch gya tha aapke wha aapke bank ke teller/cashier manoj kumar yadav cash par baithe the mai wha cash ki line me tha wha mushkil se 3/4 log line me the
                    Lekin pahle to wo apna personal kaam karte rahe uske baad wo cash payment karne lage is tarah se total lagbhag 60 minute ka time lga uske baad jab mera no. Aaya to unka koi janne wala cash lekar aa gya to unhone mera cash ka bag kinare rakh diya aur uska cash count karne lage jiska maine virodh kiya lekin uska cash lene ke baad hi mera cash jma kiya iski sikayat maine branch manager guarav pandey branch manager se ki lekin unhone meri baat par dhyan nhi diya isliye aapse nivedan hai ki meri dwara ki gai shikayat ko dekhte hue teller/cashier par uchit karywahi ki jaye kyoki customer ke bhi samay ki kimat hai.
                    Nov 25, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 25, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We understand that our branch manager Mr. Gaurav Pandey had apologised for the inconvenience caused to you. Should you require any further assistance, kindly contact Mr Gaurav Pandey on [protected].

                    -Anay
                    HDFC Bank Customer Assistance
                    I did not get the credit card upto now. but my card as been dispatched.. i dnt know where is my card
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                      S
                      srilekha.s
                      from Mumbai, Maharashtra
                      Oct 24, 2017
                      Resolved
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                      Resolved

                      I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending 3801 with without my concern on date:17/10/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

                      I have made many complaint calls on the cancelation to this service and the response received it not satisfactory.

                      Oneassist relationship number : 590769
                      Name :- srilekha. S
                      Mobile no. :- [protected]
                      Credit card number ending :- 3801
                      Aug 9, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Srilekha,

                      Greetings from OneAssist...!

                      We deeply regret for the inconvenience caused to you.

                      As per your request, plan has been cancelled vide Service Request number 2468582 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

                      Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                      Regards,

                      Brijesh

                      Team OneAssist.
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                        A
                        arindam0312
                        from Kolkata, West Bengal
                        Oct 24, 2017
                        Resolved
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                        Resolved

                        Address: Kolkata, West Bengal, 700050

                        Hello sir/ madam,
                        I got a call in my registered mobile ([protected]) from hdfc personnel - krishenendu/ shirshendu ray) from hdfc golpark branch related to my credit card. My question is - how much calls has been done without my prior notice, even i don't have people identify. Please confirm whether mobile number - [protected] belongs to any hdfc personnel from golpark branch, i am really fed up with such complain as per my past experience, bank still pursueing to call me from different branch with different people. If such things will repeat, then i will escalate to nodal officer level.
                        Need proper justification within 3 business days.
                        My customer id - 9244815
                        Regards
                        Arindam
                        Nov 25, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 25, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have taken note of your comments expressed with regard to the call received and wish to clarify that, the call received from the number mentioned in your post was not initiated from HDFC Bank. Having said this, we wish to clarify that the call which you had received on your mobile number was a type of 'Vishing' call. To clarify further, we wish to inform you that the “Vishing” refers to an orchestrated vide bogus voice messages / phone calls. Hence, we request you to not share any confidential information of your HDFC Bank Credit card such as Credit Card PIN number, Customer ID, CVV, Date of Birth etc.

                        -Manoj
                        HDFC Bank Customer Assistance
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                          V
                          vivkagarwal
                          Oct 24, 2017
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                          Address: Jaipur, Rajasthan, 302018

                          I did one account transfer using payzapp app on 23 oct but transaction failed due to some issue which i am not aware.
                          I tried to calling it's customer care number [protected] but not able to get connected this. I think this is a fake number there is no customer care of payzapp. They just fooling customers.
                          I wrote a mail too but didn't get response on that one too. I am clueless right now and not sure where or whom to contact.
                          That amount not credited to the bank account nor refunded to payzapp wallet.

                          If anyone can help me in this case that will be very helpful.
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                            S
                            sravan4575
                            from Hyderabad, Telangana
                            Oct 24, 2017
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                            Hi team,

                            I did a transaction from my number "78xxxxx854" on 23rd oct. Tried to transfer 5000 from my payzapp wallet to my bank account 068xxxxxxx95 with trasaction id "[protected]st75sg7".

                            Till now amount not credited. Yesterday status was failed and today it is displaying success but till now amount not credited to my bank account.

                            Worst service.24x7 customer care number [protected] is always busy or after ring nobody lifting the call. Unable to reach hdfc payzapp people to address my issue

                            Thanks
                            HDFC Bank customer support has been notified about the posted complaint.
                            Did you recieve your money back.please let me know.i am also with same situation.
                            sravan4575's [Complaint's author] reply, Oct 25, 2017
                            No
                            Till Now I didn't get the money
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                              Ramya Chintoju
                              from Hyderabad, Telangana
                              Oct 24, 2017
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                              Address: Hyderabad, Andhra Pradesh, 500032

                              Dear Payzapp Team,

                              I have transferred Rs. 5000/- from payzapp to my account number. But amount did not get credited and the transaction is showing success.

                              Transaction id:[protected]zG59jD4
                              Via IMPS: 220968dmBhW9
                              Toll Free number is always busy, please help out.

                              Contact no: [protected]
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                                sauvi14
                                from Guwahati, Assam
                                Oct 24, 2017
                                Resolved
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                                Resolved

                                Address: Kamrup Metropolitan, Assam, 781005

                                I have applied for a credit card, which i will be receiving within 3 working days as per you sms. But your people has registered wrong email id of mine, hence i believe i will not be able to see my statements. Please look into this matter asap. My application number is - cc32934139.

                                My email id is [protected]@gmail.com

                                Thank you,
                                Sourav chakraborty
                                Nov 26, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 25, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We note that you have sought clarification with regard to your credit card account. In this regard, we request you to provide the Last four digit of your credit card, registered mobile number and e-mail id, to enable us to do the needful. You may write to us at: [protected]@hdfcbank.com and we shall assist you.

                                -Bejoy
                                HDFC Bank Customer Assistance
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                                  D
                                  dharamveer2007
                                  from Ludhiana, Punjab
                                  Oct 24, 2017
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                                  Address: Ludhiana, Punjab, 141102

                                  To
                                  The regional manager
                                  Hdfc bank limited
                                  Chandigarh
                                  Subject : complaint against ms. Amita branch manager, village gahaur, district ludhiana for harassing/non-cooperation/non-customer satisfaction
                                  Respected sir/madam,
                                  I, avtar singh s/o s. Sarmukh singh r/o village gahaur, district ludhiana having 6 saving accounts in my name and my family members name at the above said branch from last 8-9 years.
                                  I was have a saving of good funds with this village gahaur, district ludhiana earlier but due to the bad attitude of branch manager ms. Amita (Misbehaving / not attending / waiting for the payment / waiting for drafts, depositing again and again), we have already shifted my/our family funds to oriental bank of commerce, branch dewatwal, ludhiana.
                                  I requested for my agricultural limit as i have 90 acres of land but she refused to do so as she is always busy in her personal / family matters and always busy on mobile outside the branch. Whenever we want to contact her, she is found busy on mobile outside the branch.
                                  My son recently visited the branch for depositing a payment of rs. 6.50 lacs but for her signature he had to wait for approximately 1 hour as the work of depositing money was of only 5 minutes as there was no customer at 12.30 pm dated 23/10/2017. (Please check the cctv)
                                  Above all she is never willing to do work as she is engaged wit one or other personal problem on mobile.
                                  I request your good self to please transfer ms. Amita, branch manager, branch gahaur, district ludhiana because each and everyone is fed up of her.
                                  I will be very thankful to you for her transfer as soon as possible.
                                  Thanking you
                                  Yours sincerely
                                  Avtar singh
                                  [protected]
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Rishabh33
                                    from Mumbai, Maharashtra
                                    Oct 24, 2017
                                    Resolved
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                                    Resolved

                                    policy cancellation within the free look period

                                    Website: HDFC Life

                                    My policy number is[protected]Hdfc life youngstar udaan)

                                    Now immediately after the purchase i made few calls to the customer support at hdfc life and requested them to cancel my policy since i had changed my mind and also was under some financial difficulties. The online team asked me to visit a nearest branch and cancel there.

                                    I spoke with the representative and she told me that they will send me a cancelation...
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                                    vishnu@123
                                    from Hyderabad, Telangana
                                    Oct 24, 2017
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                                    Hi team,

                                    As i transacted today rs 5000 using payzapp to credit the amount to my bank account which i added earlier to this.
                                    But amount is not credited to my axis bank account which transferred from payzapp which is showing successful transactions as attached in the mail.
                                    Please update the status where the amount gone. I didn't have amount payzapp account or in my bank account.

                                    Transaction id:[protected]vt80kz4

                                    Regards
                                    Vishnu
                                    Oct 24, 2017
                                    Updated by vishnu@123
                                    Contact number : [protected]
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                                      sandeep.shingora
                                      from Chandigarh, Chandigarh
                                      Oct 24, 2017
                                      Resolved
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                                      Resolved

                                      Address: Ludhiana, Punjab, 141001

                                      Sutomer id[protected]
                                      My a/c - [protected]

                                      Has been deducted about 10, 000 rs. I have requested to branch manager but did not got any response.

                                      मेरे बैंक खाता से लगभग दस हजार रूपये कटौती हुयी है. मै बहुत गरीब हू. ब्रांच मेनेजर से रिक्वेस्ट किया तीन महीने पहले. अभी तक मेरी समस्या का समाधान नयी हुआ. रोटी खाने को पैसे नहीं है. कृपया मदद करें.
                                      Nov 27, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Oct 24, 2017
                                      Updated by sandeep.shingora
                                      a
                                      Verified Support
                                      Oct 26, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We have responded to your e-mail with reference number[protected] on October 24, 2017 requesting for details. Please write back to the e-mail for assistance.

                                      -Anay
                                      HDFC Bank Customer Assistance
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