HDFC Bank Complaints & Reviews

My father passed away 5 years back. He had a demat account jointly with my mother. However my mother name was registered as her marital name. However all her documents have her maiden name. We have been trying to find a solution for this for the last 4 years but we have been unsuccessful. Need an explanation for the same

We have been following up through the bank where the demat account has been opened. Every time a new problem is told and the application for transfer of shares are getting rejected. The bank officials do not have a clue on why and how the problem needs to be resolved and is always talks of the corporate office.

Mahodya, mai aapke bank ka purana customer hu mera ac. No. [protected] hai mai aaj cash deposite karne aapke bank ke branch gya tha aapke wha aapke bank ke teller/cashier manoj kumar yadav cash par baithe the mai wha cash ki line me tha wha mushkil se 3/4 log line me the
Lekin pahle to wo apna personal kaam karte rahe uske baad wo cash payment karne lage is tarah se total lagbhag 60 minute ka time lga uske baad jab mera no. Aaya to unka koi janne wala cash lekar aa gya to unhone mera cash ka bag kinare rakh diya aur uska cash count karne lage jiska maine virodh kiya lekin uska cash lene ke baad hi mera cash jma kiya iski sikayat maine branch manager guarav pandey branch manager se ki lekin unhone meri baat par dhyan nhi diya isliye aapse nivedan hai ki meri dwara ki gai shikayat ko dekhte hue teller/cashier par uchit karywahi ki jaye kyoki customer ke bhi samay ki kimat hai.

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending 3801 with without my concern on date:17/10/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

I have made many complaint calls on the cancelation to this service and the response received it not satisfactory.

Oneassist relationship number : 590769
Name :- srilekha. S
Mobile no. :- [protected]
Credit card number ending :- 3801

Hello sir/ madam,
I got a call in my registered mobile ([protected]) from hdfc personnel - krishenendu/ shirshendu ray) from hdfc golpark branch related to my credit card. My question is - how much calls has been done without my prior notice, even i don't have people identify. Please confirm whether mobile number - [protected] belongs to any hdfc personnel from golpark branch, i am really fed up with such complain as per my past experience, bank still pursueing to call me from different branch with different people. If such things will repeat, then i will escalate to nodal officer level.
Need proper justification within 3 business days.
My customer id - 9244815
Regards
Arindam

I did one account transfer using payzapp app on 23 oct but transaction failed due to some issue which i am not aware.
I tried to calling it's customer care number [protected] but not able to get connected this. I think this is a fake number there is no customer care of payzapp. They just fooling customers.
I wrote a mail too but didn't get response on that one too. I am clueless right now and not sure where or whom to contact.
That amount not credited to the bank account nor refunded to payzapp wallet.

If anyone can help me in this case that will be very helpful.

Hi team,

I did a transaction from my number "78xxxxx854" on 23rd oct. Tried to transfer 5000 from my payzapp wallet to my bank account 068xxxxxxx95 with trasaction id "[protected]st75sg7".

Till now amount not credited. Yesterday status was failed and today it is displaying success but till now amount not credited to my bank account.

Worst service.24x7 customer care number [protected] is always busy or after ring nobody lifting the call. Unable to reach hdfc payzapp people to address my issue

Thanks

Dear Payzapp Team,

I have transferred Rs. 5000/- from payzapp to my account number. But amount did not get credited and the transaction is showing success.

Transaction id:[protected]zG59jD4
Via IMPS: 220968dmBhW9
Toll Free number is always busy, please help out.

Contact no: [protected]

I have applied for a credit card, which i will be receiving within 3 working days as per you sms. But your people has registered wrong email id of mine, hence i believe i will not be able to see my statements. Please look into this matter asap. My application number is - cc32934139.

My email id is [protected]@gmail.com

Thank you,
Sourav chakraborty

To
The regional manager
Hdfc bank limited
Chandigarh
Subject : complaint against ms. Amita branch manager, village gahaur, district ludhiana for harassing/non-cooperation/non-customer satisfaction
Respected sir/madam,
I, avtar singh s/o s. Sarmukh singh r/o village gahaur, district ludhiana having 6 saving accounts in my name and my family members name at the above said branch from last 8-9 years.
I was have a saving of good funds with this village gahaur, district ludhiana earlier but due to the bad attitude of branch manager ms. Amita (Misbehaving / not attending / waiting for the payment / waiting for drafts, depositing again and again), we have already shifted my/our family funds to oriental bank of commerce, branch dewatwal, ludhiana.
I requested for my agricultural limit as i have 90 acres of land but she refused to do so as she is always busy in her personal / family matters and always busy on mobile outside the branch. Whenever we want to contact her, she is found busy on mobile outside the branch.
My son recently visited the branch for depositing a payment of rs. 6.50 lacs but for her signature he had to wait for approximately 1 hour as the work of depositing money was of only 5 minutes as there was no customer at 12.30 pm dated 23/10/2017. (Please check the cctv)
Above all she is never willing to do work as she is engaged wit one or other personal problem on mobile.
I request your good self to please transfer ms. Amita, branch manager, branch gahaur, district ludhiana because each and everyone is fed up of her.
I will be very thankful to you for her transfer as soon as possible.
Thanking you
Yours sincerely
Avtar singh
[protected]

My policy number is[protected]Hdfc life youngstar udaan)

Now immediately after the purchase i made few calls to the customer support at hdfc life and requested them to cancel my policy since i had changed my mind and also was under some financial difficulties. The online team asked me to visit a nearest branch and cancel there.

I spoke with the representative and she told me that they will send me a cancelation...

Hi team,

As i transacted today rs 5000 using payzapp to credit the amount to my bank account which i added earlier to this.
But amount is not credited to my axis bank account which transferred from payzapp which is showing successful transactions as attached in the mail.
Please update the status where the amount gone. I didn't have amount payzapp account or in my bank account.

Transaction id:[protected]vt80kz4

Regards
Vishnu

Sutomer id[protected]
My a/c - [protected]

Has been deducted about 10, 000 rs. I have requested to branch manager but did not got any response.

मेरे बैंक खाता से लगभग दस हजार रूपये कटौती हुयी है. मै बहुत गरीब हू. ब्रांच मेनेजर से रिक्वेस्ट किया तीन महीने पहले. अभी तक मेरी समस्या का समाधान नयी हुआ. रोटी खाने को पैसे नहीं है. कृपया मदद करें.

I have transferred 1000 INR from payzapp account to my ICICI account at Sunday Evening. There are status showing Payment Success but I did not receive transferred amount in my ICICI account still.
While I have make complaint through Email to Pyzapp([protected]@payzapp.in).
and There are no response from Payzapp.
I have called so many time on Customer Support and they are saying that amount will be refunded but I did not get my amount still.

This is very bad thing if this type of company is doing like this.

Sir

Why you are deducted rs.1399-00 from my account against credit card
No.[protected] today. It is very seriously viewed. Please cancel my
Credit card immediately and refund the same because i am not using credit
Card and opened also.

If you are not cancelled or refund the above amount i will file the case in
Consumer forum. Why you are debit the amount without my knowledge. Please
Cancel immediately and not to repeat again. You know i dont know pin no.
Also for using credit card. It is very shame to deduct the amount without
Any transaction for last two years. Why you are issuing cards and
Disturbing customer to get the money without service.

If we attend bank for your people will not respond but over phone everybody
Disturbing in office hours. There is no transaction by correspondence or
Mail. How can i accept by telephonic conversation. Some times fakes calls
Also may come.

Dont do this type of business, it is shameful to our country bank
Business. Our people are investing in your banks on belief but you are
Deducted simply in the name of online.

I humbly request to bank officials please take this matter seriously and
Justify immediately. And once again please cancel my credit card ending
With 1650.

Regards

K. Bhanu prakash

Please note that i applied for rbl credit card and got reference no : [protected]s3. I got all verification done at my office and residence too. I got multiple calls at office too for verification. Today got checked in hdfc link showing track your card application. Found the reason as follows. Application reference number [protected]s3, status dear customer, your credit card application has not been declined as it did not meet the policy requirements of hdfc bank who called us for credit card and we never gone to rbl for the same. Ganesh, executive called and we given all papers and verification also done positively. I called customer care and they are not giving any correct reason one is telling u r card as been approved some one saying u r credit card application still process u r customer care people not giving any correct reason for rejection. As per rbi guideline circular no - rbi/[protected]/100 bod. Fsd. Bc.23/24.01.011/2008-09 dated[protected]. Rbl bank should give us reason or else we also file complaint in rbi and bank ombudsman. We want reason for rejection as it will hit my cibil. My cibil was all clear and i got personal loan too on same address. If we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against hdfc. I never had any credit card or liabilities from any bank in the past. Please provide reason or else i will file case in consumer court. Regardsumakant g. Please suggest me what is next process. And where exactly my application got declined. Hoping positive response.

Dear team,

I already dropped a mail to you on 23-oct-2017 but i didn't get any response from you. So i am writing a complaint again here.

Yesterday on 23-oct-2017, i had done two transactions of rs 5000 each (Total 10000). It shows me transaction status is successful for both the transactions but i didn't get funds in the bank.

Please find the below details of both transactions

1. Transaction 1

Transaction status :- success
Txn id :[protected]fm22lw4
Billed :- yes

2. Transaction 2

Transaction status :- success
Txn id :[protected]ec30cr5
Billed :- yes

For your reference i am attaching a screenshot of both transactions.

Please resolve it as soon as possible.

Hello,
Just want to report a call i received today from someone calling himself ritesh[protected], informing me about a classic assure plus policy i had supposedly originated in 2010, where i had paid a premium of rs. 40, 000 (Current value of rs. 1, 08, 000) and to liquidate which i'd need to make another 2 premium payments. He gave me the number of rajeev saxena[protected], supposedly from hdfc life's mumbai office, who is to explain the details.

This obviously seems like a con-job being attempted on a large scale using the hdfc life brand. Please initiate appropriate police action against the perpetrators.

Thanks,
M khandelwal

I transferred around[protected]x3 transactions) but the amount has not been credited to the beneficiary's bank account.
2 transactions show success whereas 1 transaction shows as failed. Please check with this issue on an urgent basis.

Txn id:[protected]fl71gn7 — showed as a success but amount not credited to beneficiary's account.
Txn id:[protected]xn29zy4 — showed as a success but amount not credited to beneficiary's account.
Txn id:[protected]gg24rn0 — showed as a failed but amount not credited to back to my own payzapp account.

All other transactions were a success and there was no issue except the above 3. Have this looked asap.

I am following hdfc credit card since june 21st'2017 however unsuccessful in closing my debit card and the customer support is not helping me for the same. My complaint reference numbers are [protected], [protected], [protected]. Card ending in 8456, i have told them many times no t & c has been discussed with me and charged the membership fees within 6 months however promised that it is free for 1 year. Now i am following them and after submitting complaint i am getting cold response and ask for the written authorized letter for cancellation of card and i have send the same. But still these people not ready to waive off the membership fees and closed the card. Now i am fully frustrated and need solution on this.

I received mai from hdfc card department,

I bring to your kind notice that, i vittala sudheer babu paid through my credit card no. 4893 xxxx xxxx 3182, to my mobile: [protected] and nalini teja's mobile number [protected]. I had loaded my amount to payzapp wallet on 29/09/2017 for 1st payment of rs. 5, 000/- ([protected]) and 2nd payment of rs. 5, 000/- ([protected]) on the same day. Both my transactions were successful. The first transaction was loaded and while the second transaction did not load at the payzapp wallet due to max limit has been reached. I received a message that the amount of rs. 5000.00 will be refunded to the account/card. But the same has not been credited to my account/card till date. When contacted hdfc cards customer care, they said the transaction process was successful. The same has been mentioned below for your ref.

I request you to take immediate action in this regard.
Transaction date settlement date transaction amount authorization code arn
29-sep-2017 30-sep-2017 5, 000.00 062306 74799207272001167633064
29-sep-2017 30-sep-2017 5, 000.00 077793 74799207272001167448976

Reagards
Sudheer