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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 1114

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R
rahul905
from Kolkata, West Bengal
Oct 20, 2017
Resolved
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Address: Khordha, Odisha, 751021

Is there any process to taking money for a job in hdfc bank. Someone taking money from a candidate near around 80000 rupees and give a job in hdfc bank as a post of officer. Hdfc doing this kind illegal activities.

Hdfc branch code-2542
Employee code : 186593

She is got job from bank against money.

Kindly request to senior management team to verify all the details.

Regards
Rahul
+1 photos
Nov 27, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 23, 2017
HDFC Bank Customer Care's response
Dear Customer,

Please note that HDFC Bank does not: - charge applicants any recruitment fee for gaining employment / ask you to deposit any money for giving job offers; - authorize any third party (such as vendors, placement services, recruitment agencies etc.) to make any employment offers to the applicants / candidates and does not collect any fee / registration / recruitment charges etc for referring and placing applicants / candidates with them. Please note that any offers / benefits / content / instructions presented in such misleading communication / Employment Portals impersonating HDFC Bank, do not represent those of the company and are contrary to our company policy. If any such entity or individual fraudulently representing HDFC Bank approaches you, please refrain from responding to them and do not pay any fee / charges / payment to them. HDFC Bank will not accept any liability for the actions of candidates on spoofed mails / communication. You may check the authenticity of an offer letter on the HDFC Bank website (http://www.hdfcbank.com/htdocs/aboutus/careers/default.htm) Furthermore, if you are interested in a career with HDFC Bank, we request you to visit our careers page and view the current openings. In case your profile is found suitable for a particular role, somebody from the HR Team will reach out to you.

-Anay
HDFC Bank Customer Assistance
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    J
    jagdeesh jinde
    from Bengaluru, Karnataka
    Oct 20, 2017
    Resolved
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    Address: 560029
    Website: HDFC BANK BANNERGHAT ROAD BENGALURU

    Hi sir,
    I am jagdeesh jinde and i open a acc in hdfc bank bannerghatta road banglore, through a company where i was working and within 8 days i left that company and now after 8 month they charged me rs 2125 (Minus). So please help me to close acc or to guide me to wave off the non maintance balance
    Acc no. [protected]
    Mobile no. [protected]
    Customer id: 71365636
    Bank address: hdfc bank bannerghatta road, branch code:514 branch telephne no. [protected] ifsc code: hdfc0000514
    Bangaluru-560029
    Rbi instruction copy of link is attached below
    https://rbi.Org.In/scripts/notificationuser.Aspx?id=9343&mode=0
    Nov 26, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 23, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

    -Anay
    HDFC Bank Customer Assistance
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      S
      sekhargprasad
      Oct 20, 2017
      Resolved
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      Resolved

      Address: 560098
      Website: www.hdfclife.com

      Policy no. 15339604, when the policy is matured, the company has blocked the funds of rs. 32936 and paid only the rs. 249000 where as i have paid the total premimum for 5 years is rs. 300000/-

      I have been asking for the detailed payout done to me by mentioning total premium paid for 5 years with additional bonuses mentioned.
      Also please note that, i was not aware that if i select extend cover option, you will retain/block the maturity payout of rs. 32936 for the same. This was very high amount for the extend cover option. You have not taken any prior consent from me on accepting the 32936 amount for extend cover option. Don't you think this was cheating a customer. Just for a calculation i have paid rs. 3 lakhs premium amount for 5 years and where as i have got the maturity payout of rs. 249000/- where was the difference amount.
      I will approach your ombudsman and write to him about the complete status of this policy. Also will initiate legal proceedings on this. Absolutely this is cheating from hdfc life.
      Please workout the amount of premium paid and you have returned the maturity amount. Let us know where to meet face to face with your management team.
      Request you to kindly rework on the maturity payment and ensure you refund the amount which should with beneficial to a customer which is above the premium paid.
      Regards,
      Sekhar g prasad
      Nov 20, 2017
      Complaint marked as Resolved 
      HDFC Life customer support has been notified about the posted complaint.
      Verified Support
      Oct 20, 2017
      HDFC Life Customer Care's response
      Hi, kindly write your issue in detail to us at [protected]@hdfclife.com from your registered Id fr us to look into it and to reply to you accordingly with our resolution. Incase you have emailed to us already then do share the interaction Id for us to get the same tracked.
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        K
        kingfruit
        from Delhi, Delhi
        Oct 20, 2017
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        Address: 641603
        Website: Payzapp

        Dear sir,

        I added 5000 rupees in two times to my payzaap account on 14th sept-17 from sbi bank credit card but the amount is not credited to my payzaap account, but 10, 000/- deducted in my credit card and its not refund till now. Many time am trying to customer care but there are not pickup my call, so please refund it in urgent basis. Please do needful its very urgent.

        Registered number is[protected]
        +2 photos
        HDFC Bank customer support has been notified about the posted complaint.
        Hello sir,

        Today one person called me Rahul sharma from HDFC payzap customer care reference.. but again my account debited 5000 rs...what i do...?
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          O
          Om Associates
          from Nashik, Maharashtra
          Oct 20, 2017
          Resolved
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          Resolved

          Address: Pune, Maharashtra, 411009

          I had current account in your hdfc bank, sahkarnagar branch, pune, maharashtra. I wants to cancellation of bank guarantee related of my work so i requested your staff to cancellation of this bank guarantee at 26 sep 2017 till the bank guarantee it’s not release in my ac. And i done your legal process from my side and please do some rules n regulation to your staff for how to communicate with customers especially to siddharth singh
          Nov 20, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 20, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share your account, complete address of the branch and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

          -Anay
          HDFC Bank Customer Assistance
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            P
            Pkmuruges
            from Coimbatore, Tamil Nadu
            Oct 19, 2017
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            Address: 641653

            Cancellation of one assist membership
            I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 7695, without my concern on date:15/09/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

            Name :- murugesh
            Mobile no. :- [protected]
            Credit card number ending :- 7695
            HDFC Bank customer support has been notified about the posted complaint.
            Oct 19, 2017
            Updated by Pkmuruges
            I received a hdfc snapdeal credit card.. I was shocke d to see the amount of rs.1299 was charged and was taken from my account without my permission and my approval th eone assist was activated and the amount of rs.1299 was taken from my card...
            The shock was how dare they can take it without my approval and is it he system that without the approval from the customer the bank ca act like the owner...
            The card endswit h 7695... Refund the amount and calrify how it was taken without my approval
            Dear Customer,

            Greetings from OneAssist...!

            We deeply regret for the inconvenience caused to you & appreciate your patience.

            We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

            Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

            Regards,

            Deepali

            Team OneAssist
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              S
              ssuman111
              from Bangaon, West Bengal
              Oct 19, 2017
              Resolved
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              Address: 700059

              I got a call from a hdfc bank employee(Maria decosta) and she convinced me saying that I can get a moneyback credit card and I applied for that but when I got the card in hand it is a completely different one.So I tried to reach her over phone but she did not receive the call for 4/5 times, after that someone else received on behalf of her and said she is busy right now in a meeting and will call me after the meeting is over but she did not call and when I tried reaching her again she stopped receiving my call.
              I do not understand these people can call randomly any number when they want us to get a card but when their part is done they will not even pick up our call.I did not activate the card and want it to be cancelled but that also I am not able to do by calling customer care as it is not activated.
              I went to hdfc bank and they also refused to help and said I have to write an application and all.
              When getting the card was so easy then why not cancelling and when it was mislead by a bank employee and then not responding to customer call.
              Is this the way hdfc bank treats its customer!!
              and these kind of treatments does hdfc bank tells its employee to do with customers, first convincing customer with false information and then stop responding once they successfully grab a customer.
              Oct 19, 2017
              Complaint marked as Resolved 
              I am planning to complain to bank mail id first.
              HDFC Bank customer support has been notified about the posted complaint.
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                F
                Farida Bharmal
                from Sinnar, Maharashtra
                Oct 19, 2017
                Resolved
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                Resolved

                Address: 401601

                Dear sir
                I d undersigned account holder arif bharmal of savings account no.. [protected] of dahanu rd branch as well as a demat account in ur bank wants to bring to your notice that ur branch at dahanu rd didn't issue me 200 rs new notes they said that rbi didn't issued us but my frnd got 10 bundles frm tht particular branch. Though my friend must b ur valued customer but every one is important so pls take notice of such partiality n do d needful.
                Nov 23, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 23, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                We understand that our branch official Ms. Santoshi Yogesh Dubey has contacted you and informed you that the new currency notes were given on first come first service basis and there is no instance of 10 bundles of new currency notes given to a particular account holder. For further clarification you may contact the branch official on [protected].

                -Anay
                HDFC Bank Customer Assistance
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                  C
                  Chandra Samanta
                  from Kunnamangalam, Kerala
                  Oct 19, 2017
                  Resolved
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                  Resolved

                  Address: Kolkata, West Bengal
                  Website: leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/Customer_Center.aspx?

                  I am a hdfc credit card holder more than 7 years and this is the first time i cam to know about this rule of hdfc bank. My total due amount was inr 34, 342 and i have made payment of inr 30342 and inr 4000 was due. Now hdfc bank charge me inr1052. As per hdfc bank since i have not made payment of full amount so they charged me as per their rule. And rule s are

                  A) on the total amount from the statement date till the part payment date.
                  B) on the outstanding balance till the next statement date.
                  C) on fresh purchases done thereafter, till the next billing cycle.

                  So you can see point c, for fresh purchase also they charging rate of interst which is very very unethical/unlawal/unlogical.

                  So i think by this rule hdfc bank is doing wrong with their valuable customer and they should change this.
                  +1 photos
                  Nov 27, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 20, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I request you to share your Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                  -Manoj
                  HDFC Bank Customer Assistance
                  My policy no.[protected] Policy holder -Archana Jain My policy have matured in july 2017 and still we are waiting for the payment. My documents are attached below.

                  finance charge on current purchase - Comment #2890029 - Image #0
                  finance charge on current purchase - Comment #2890029 - Image #1
                  finance charge on current purchase - Comment #2890029 - Image #2
                  finance charge on current purchase - Comment #2890029 - Image #3
                  finance charge on current purchase - Comment #2890029 - Image #4
                  finance charge on current purchase - Comment #2890029 - Image #5
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                    A
                    Abhishh1
                    from Gurgaon, Haryana
                    Oct 19, 2017
                    Resolved
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                    Address: Jhajjar, Haryana, 124507

                    This is regarding the misbehaviour conducted by the security gaurd of the atm on model town, bahadurgarh, haryana. The gaurd is aged too much and is not even able to hear properly. I was standing in a queue and a person behind me went before me to use the atm to which i objected and in turn the guard started to argue with me stating "its his turn and you come out." to which i completely denied as it was my turn to use the atm for which i was standing for a long time in the queue. Without even knowing the exact situation he started arguing with me even though i was not at fault at all and he was even not ready to listen me. Later the gaurd said that he is not responsible to account the order of the queue in which they go inside and started arguing. He even threatened to file a false complaint against me to police. I request you to please take action against him. His name which he stated to me goes by "poon". Please hire a decent person to handle an atm so that in case of any misconduct he may be able to handle it unlike mr. Poon.

                    Regards,
                    Abhishek
                    Nov 20, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 20, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your complete issue along with ATM details and your registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                    -Bejoy
                    HDFC Bank Customer Assistance
                    Hi Team

                    I lost my card please reissue new by blocking old number is[protected].replace card as soon as possible. Delivery card to below address.

                    My address
                    Sri Durga Building
                    415, 5th Cross Road, Ashwath Nagar, Marathahalli 560037
                    My master card is lost on chandigarh card number is [protected].
                    valid upto 11/21 in the name of Pritam Singh Bansal. Mobile number [protected]
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                      T
                      thesumantaghosh
                      from Kolkata, West Bengal
                      Oct 18, 2017
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                      Getting repeated calls from the number[protected] where a lady claiming to be my relationship manager asking for details of my hdfc securities detail. I didn't entertain her but surprised to see that user id has been locked probably from repeated false entries. I have received a sms from ad-nsesms which states "hdfc securities ltd has reported to nse that your fund balance 0 and securities balance 0 with them as on end of sept-17. See details at [protected]@hotmail.com"
                      I have unlocked the user id and found my account intact.
                      Requesting you to look into the matter seriously before unsuspecting customers are cheated by this gang of frauds.
                      Prof (Dr) sumanta kumar ghosh
                      HDFC Securities customer support has been notified about the posted complaint.
                      Oct 18, 2017
                      Updated by thesumantaghosh
                      SMS notification from fraud sender

                      even i received this sms as well as email for my account.
                      what i got to know is that this report does not talk about my holdings / funds..it is the broker updating exchange if any there is any fund / shares of the mine lying with them. i was relaxed knowing this.
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                        P
                        Prakashkumar469
                        from Ahmedabad, Gujarat
                        Oct 18, 2017
                        Resolved
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                        Resolved

                        Address: Ahmedabad, Gujarat, 380051

                        Hello team

                        My cust id is 61098604. I have sent email regarding debit card emi complain to hdfc bank. I have recedived call from hdfc ashram road branch number starting from [protected] at 06:24pm. The person have called is very ruade and talking with loud and ruadely. He dont ready to listen my problem and he says me "dont educate me"i am very disappointed by this behaviour by hdfc bank employee. Also he has disconnect call without proper listening my issue so i request you to please provide feedback to concern person and arrange appologies call from concern person. Also please look in to my debit card emi related issue and provide resolution as soon as possible.

                        Regards
                        Prakashkumar
                        Nov 21, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 21, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

                        -Anay
                        HDFC Bank Customer Assistance
                        Verified Support
                        Oct 21, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We are working on your concerns vide ref no:[protected] and will get back to you in 3 working days.

                        -Bejoy
                        HDFC Bank Customer Assistance
                        Bank charged me 354 rupees for sept 2017 month for non maintain of 10000 rupees in my account amount in my account in sept 2017 was rupee 9800. before this month i.e for aug 2017 also they charged same. the charge 354 is too high that i can not afford.
                        please help in this regard.
                        Dear sir,
                        I hv big trouble bcoz.of pipariya bank imployes ...one year before I request him to closed my account he said that I will do...then I colled him after a week he said that your ac has closed but it's not closed and my ac showing minus balance ...so pls help me

                        Ac no [protected]
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                          Prashi_madi
                          from Addanki, Andhra Pradesh
                          Oct 18, 2017
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                          Address: Hyderabad, Andhra Pradesh, 500016

                          Cancellation of One Assist Membership
                          I am a HDFC bank credit card holder . The bank has auto debited Rs. 1299/- from my credit card number ending with 2007 without my concern on date:17/07/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1299/-

                          Name :- prashanth madishetty
                          Mobile No. :- [protected]
                          Credit Card Number Ending :- 2007
                          HDFC Bank customer support has been notified about the posted complaint.
                          Hi Team, I have transferred Rs 21000 through IMPS to Kotak bank today ( Ref No.[protected] but till now amount is not credited to recipient Ac. Could you please have a look ASAP.

                          Please find the details Below:

                          Transfer Date: 13/10/2017
                          Ref. No:[protected]
                          I am holding saving account with hdfc bank since 2012 and every month they are charging more then 600 rs. means every yr they are debited more then 6000 rs.. so i am planning to closed my all accounts and family account also...
                          Dear Prashanth,

                          Greetings from OneAssist...!

                          We deeply regret for the inconvenience caused to you.

                          As per your request, we have cancelled your plan vide service request No. 2462716 as on 19th October, 2017.

                          The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

                          Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                          Regards,

                          Deepali

                          Team OneAssist
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                            P. Sreekanth reddy
                            from Hyderabad, Telangana
                            Oct 18, 2017
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                            Cancellation of one assist membership
                            I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 0624 without my concern on date:11/10/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/- and rs. 100/- for interest amount.

                            Oneassist relationship number : 2899838
                            Name :- palle sreekanth reddy
                            Mobile no. :- [protected]
                            Credit card number ending :- 0624
                            HDFC Bank customer support has been notified about the posted complaint.
                            Name : Shankar R
                            Father Name : late T. Rangaswamy
                            Card No :[protected]

                            Adress : 16, 13th Cross, Padrayanapura, Bangalore-560026

                            Old Mobile No : [protected]
                            New Mobile No : [protected]
                            [protected]@gmail.com
                            Dear sir, i sandeep bokaria having savings account with tezpur brance since 5 years maintaining a good average with it never face problem before but later a great incident had happen before 1 year at august'2016
                            Dear Customer

                            Greetings from OneAssist...!

                            We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2447736 & the refund will get processed in 7 working days.

                            Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                            Regards

                            Sagar

                            (Team OneAssist)
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                              R
                              rajesh7300
                              from New Delhi, Delhi
                              Oct 18, 2017
                              Resolved
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                              Resolved

                              Address: 201301

                              I invested through mayur vihar delhi branch in hdfc life assure classic plus plus in 2 policies by advisor alok from mayur vihar branch hdfc life, delhi branch whose phone no is [protected] and smc insurance brokers pvt ltd. He cheated and wrongly elevated me the returns to be huge with holiday pakages and rebate which was unrealistic. He harrassed me and pressurised me to buy. Now he is not picking my phone to explain falsefied facts. I would immediately like to cancel the policy. Copy has been sent to irda minisrty and consumer redressal. I would wait for your call and processing of cancellation as i would request you to help me to get back my money which i earned money for my handicap brother for treatment in future.

                              Policy no 19628739 and19632585
                              Swetabh raj and saumya shivani
                              Nov 20, 2017
                              Complaint marked as Resolved 
                              HDFC Life customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 20, 2017
                              HDFC Life Customer Care's response
                              Hi, you are requested to write your issues in detail to us at [protected]@hdfclife.com from your registered Email Id for us to have a look into it. Alternatively, the complaint letter duly signed by you can also be submitted to any of your nearby HDFC Life branch. On receipt of your complaint, a thorough investigation would be carried out by us and accordingly, the response shall be shared further.
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                                M
                                Minakshi Jha
                                from Kolkata, West Bengal
                                Oct 18, 2017
                                Resolved
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                                Resolved

                                Address: Howrah, West Bengal, 711227

                                I want to close my reimbursement a/c and hence i went at the technopolis branch, sec-v, kolkata, wb for closing it. They said they will close it within 7 days but my reimbursement a/c is not closed yet also wen i'm trying to contact through phone banking they aren't responding for long time and wen they are connecting they say that they are transferring the call at other department and they end up the call.

                                Please donot harass public through your poor service. We cannot be at your bank during our work hours everyday. We have lot more activities to do.
                                Nov 18, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 18, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I request you to share complete address of the branch where you have submitted the request, date of request and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                -Manoj
                                HDFC Bank Customer Assistance
                                Atm not Withdrawal cash in bank a/c cash Withdrawal
                                From last 2 months i am unable to receive otp when i am trying to do any transaction via net banking. initially i was getting sms with otp then i got phone call with otp and after that every thing has stopped. I have even called the service center[protected] but unable to get any solution on it. Please help me with it.
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                                  M
                                  Mohammad Faisal ANSARI
                                  from Lucknow, Uttar Pradesh
                                  Oct 18, 2017
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                                  Address: Lucknow, Uttar Pradesh, 226016
                                  Website: www.hdfcbank.com

                                  Stop or deactivate one assist m fee i never opted this service refund 1299.00 inr

                                  Dear sir/madam,

                                  An hdfc bank customer: yes
                                  Product / service: credit card
                                  Query related to: unauthorised transaction
                                  Type of query: unauthorised transaction
                                  First name: mohammad
                                  Last name: faisal
                                  Bank account number: [protected]
                                  Date of transaction: 10/17/2017
                                  Amount: 1299.00 inr

                                  Feedback or comments:
                                  One assist m fee refund this amount asap i dont and never activate this service and my credit ending no 8638 not received yet please insure me the status of the card

                                  Email id: mohd. [protected]@yahoo.com
                                  Mobile no: [protected]
                                  Relationship no. 2940457
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    S
                                    smali6463
                                    from Guntur, Andhra Pradesh
                                    Oct 18, 2017
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                                    Address: Guntur, Andhra Pradesh, 522006

                                    Cancellation of one assist membership
                                    I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 6704 without my concern on date:17/10/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

                                    Oneassist relationship number : 2939295
                                    Name :- mohammad ali sayyad
                                    Mobile no. :- [protected]
                                    Credit card number ending :- 6704
                                    Dear Customer

                                    Greetings from OneAssist...!

                                    We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2469035 & the refund will get processed in 7 working days.

                                    Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                                    Regards

                                    Sagar

                                    (Team OneAssist)
                                    smali6463's [Complaint's author] reply, Oct 31, 2017
                                    I didn't received money till now...
                                    Plz do the favour as early as possible..
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                                      P
                                      Pallavit Nigam
                                      from Mumbai, Maharashtra
                                      Oct 18, 2017
                                      Resolved
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                                      Resolved

                                      Address: Banda, Uttar Pradesh, 91

                                      Dear concern/ one assist,

                                      I got credit card ending with 7725 two days ago and has been debited with rs.1299/- towards one assist membership fee on 17/oct/2017.

                                      While filling credit card online form, i specifically declined that service and also intimated the hdfc executive about it. I also didnt get any call to activate this one assist membership. But they automatically debited my hdfc credit card.

                                      Request you to don't activate this type of subscription in future and also unsubscribe me from this service right away.

                                      It's unnecessary for me to have a one assist relationship, hence kindly resolve the issue and refund the debited amount and never repeat it again without my consent.

                                      Hope i will get back my money asap.

                                      Pallavit nigam
                                      7710*02
                                      Aug 8, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Dear Customer

                                      Greetings from OneAssist...!

                                      We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2463054 & the refund will get processed in 7 working days.

                                      Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                                      Regards

                                      Sagar

                                      (Team OneAssist)
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                                        M
                                        Mallareddy Marri
                                        from Delhi, Delhi
                                        Oct 18, 2017
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                                        Address: Hyderabad, Andhra Pradesh, 500058

                                        I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 3522 without my concern on date:16/10/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

                                        One assist relationship number : 1381714
                                        Membership id: [protected]
                                        Name :- mallareddy marri
                                        Mobile no. :- [protected]
                                        Credit card number ending :- 3522
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        HI,
                                        Please help me to cancel my credit card as i have paid my full amount...
                                        PLZ Contact me @ [protected]...
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