HDFC Bank Complaints & Reviews

I have transferred 1000 INR from payzapp account to my ICICI account at Sunday Evening. There are status showing Payment Success but I did not receive transferred amount in my ICICI account still.
While I have make complaint through Email to Pyzapp([protected]@payzapp.in).
and There are no response from Payzapp.
I have called so many time on Customer Support and they are saying that amount will be refunded but I did not get my amount still.

This is very bad thing if this type of company is doing like this.

Sir

Why you are deducted rs.1399-00 from my account against credit card
No.[protected] today. It is very seriously viewed. Please cancel my
Credit card immediately and refund the same because i am not using credit
Card and opened also.

If you are not cancelled or refund the above amount i will file the case in
Consumer forum. Why you are debit the amount without my knowledge. Please
Cancel immediately and not to repeat again. You know i dont know pin no.
Also for using credit card. It is very shame to deduct the amount without
Any transaction for last two years. Why you are issuing cards and
Disturbing customer to get the money without service.

If we attend bank for your people will not respond but over phone everybody
Disturbing in office hours. There is no transaction by correspondence or
Mail. How can i accept by telephonic conversation. Some times fakes calls
Also may come.

Dont do this type of business, it is shameful to our country bank
Business. Our people are investing in your banks on belief but you are
Deducted simply in the name of online.

I humbly request to bank officials please take this matter seriously and
Justify immediately. And once again please cancel my credit card ending
With 1650.

Regards

K. Bhanu prakash

Please note that i applied for rbl credit card and got reference no : [protected]s3. I got all verification done at my office and residence too. I got multiple calls at office too for verification. Today got checked in hdfc link showing track your card application. Found the reason as follows. Application reference number [protected]s3, status dear customer, your credit card application has not been declined as it did not meet the policy requirements of hdfc bank who called us for credit card and we never gone to rbl for the same. Ganesh, executive called and we given all papers and verification also done positively. I called customer care and they are not giving any correct reason one is telling u r card as been approved some one saying u r credit card application still process u r customer care people not giving any correct reason for rejection. As per rbi guideline circular no - rbi/[protected]/100 bod. Fsd. Bc.23/24.01.011/2008-09 dated[protected]. Rbl bank should give us reason or else we also file complaint in rbi and bank ombudsman. We want reason for rejection as it will hit my cibil. My cibil was all clear and i got personal loan too on same address. If we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against hdfc. I never had any credit card or liabilities from any bank in the past. Please provide reason or else i will file case in consumer court. Regardsumakant g. Please suggest me what is next process. And where exactly my application got declined. Hoping positive response.

Dear team,

I already dropped a mail to you on 23-oct-2017 but i didn't get any response from you. So i am writing a complaint again here.

Yesterday on 23-oct-2017, i had done two transactions of rs 5000 each (Total 10000). It shows me transaction status is successful for both the transactions but i didn't get funds in the bank.

Please find the below details of both transactions

1. Transaction 1

Transaction status :- success
Txn id :[protected]fm22lw4
Billed :- yes

2. Transaction 2

Transaction status :- success
Txn id :[protected]ec30cr5
Billed :- yes

For your reference i am attaching a screenshot of both transactions.

Please resolve it as soon as possible.

Hello,
Just want to report a call i received today from someone calling himself ritesh[protected], informing me about a classic assure plus policy i had supposedly originated in 2010, where i had paid a premium of rs. 40, 000 (Current value of rs. 1, 08, 000) and to liquidate which i'd need to make another 2 premium payments. He gave me the number of rajeev saxena[protected], supposedly from hdfc life's mumbai office, who is to explain the details.

This obviously seems like a con-job being attempted on a large scale using the hdfc life brand. Please initiate appropriate police action against the perpetrators.

Thanks,
M khandelwal

I transferred around[protected]x3 transactions) but the amount has not been credited to the beneficiary's bank account.
2 transactions show success whereas 1 transaction shows as failed. Please check with this issue on an urgent basis.

Txn id:[protected]fl71gn7 — showed as a success but amount not credited to beneficiary's account.
Txn id:[protected]xn29zy4 — showed as a success but amount not credited to beneficiary's account.
Txn id:[protected]gg24rn0 — showed as a failed but amount not credited to back to my own payzapp account.

All other transactions were a success and there was no issue except the above 3. Have this looked asap.

I am following hdfc credit card since june 21st'2017 however unsuccessful in closing my debit card and the customer support is not helping me for the same. My complaint reference numbers are [protected], [protected], [protected]. Card ending in 8456, i have told them many times no t & c has been discussed with me and charged the membership fees within 6 months however promised that it is free for 1 year. Now i am following them and after submitting complaint i am getting cold response and ask for the written authorized letter for cancellation of card and i have send the same. But still these people not ready to waive off the membership fees and closed the card. Now i am fully frustrated and need solution on this.

I received mai from hdfc card department,

I bring to your kind notice that, i vittala sudheer babu paid through my credit card no. 4893 xxxx xxxx 3182, to my mobile: [protected] and nalini teja's mobile number [protected]. I had loaded my amount to payzapp wallet on 29/09/2017 for 1st payment of rs. 5, 000/- ([protected]) and 2nd payment of rs. 5, 000/- ([protected]) on the same day. Both my transactions were successful. The first transaction was loaded and while the second transaction did not load at the payzapp wallet due to max limit has been reached. I received a message that the amount of rs. 5000.00 will be refunded to the account/card. But the same has not been credited to my account/card till date. When contacted hdfc cards customer care, they said the transaction process was successful. The same has been mentioned below for your ref.

I request you to take immediate action in this regard.
Transaction date settlement date transaction amount authorization code arn
29-sep-2017 30-sep-2017 5, 000.00 062306 74799207272001167633064
29-sep-2017 30-sep-2017 5, 000.00 077793 74799207272001167448976

Reagards
Sudheer

September 27 money debited from credit card but till now not refunded to the source card. They are just sending a rrn number. Payzapp team kindly look into the issue. Message from payzapp team is below
Dear customer,

Thank you for writing to hdfc bank payzapp team.

Your relationship is very valuable to us and we regret the inconvenience caused to you

As per your query, we wish to inform you that the transaction of rs.5000/- dated 27th september 2017 has failed. The refund has been initiated back to your account on 27th september 2017 to card number ending 8702. Please find below the details for assistance & get in touch with the respective bank for the refund procedure.

Rrn number[protected]

Note - refund will take 5 working days to be credited in your source card.

Maine 23/10/2017 ko pay z app se 5000 balance transfer kiya tha. Jo ki nahi hua. Or mere account se balance deduct ho gaya. Na hi balance refund aaya hai abhi tak. Please solve this problem. Na hi customer care se bat ho ra hai hai. Transcation id is this[protected]jv35vy3. Mobile no [protected]. Kindly please solve this problem. And regarding.

Hi,

I have transferred a rs. 5000 from payzapp wallet to my bank account and the amount will be transferred successfully show in payzapp transection details but still it's not received i. I have many time trying to call customer service but no response from them side.. This problem happened on 22 oct and i have also mailed to [protected]@payzapp.in but on mail also no. Reply.
Please you are requested my 5000 rs. Refunded in wallet or my bank account..

Txn i'd[protected]db92ta1

I am hdfc bank credit card holder. The bank has auto debited rs 1299/- from my credit card ending with 8335 without my concern on date 23/10/2017. I am not interested as of this service and don't want to this member ship any more. So cancel the membership and refund this debited amount of rs 1299/-

One assist relationship number: 2969441
Name : chandan kumar
Credit card ending 8335
Mobile: [protected]

Policy number:15818154

The above is a fraudulent policy which was commenced with out my consent or knowledge. We were alerted to this fraud when 1 lakh was taken out of tarsem kaur (My mother) hdfc bank account number: [protected]. I was not present in india on 12.2.2013. My signature was forged and my name was mispelt and i have never received any policy documentation.

I had attended the phagwara hdfc life branch, i was shown a copy of the applocation form which was not in my name and was not my signature. I was not permitted to have a copy of this.

I will be reporting the matter to the securities and exchange board of india and to the police.

Please can any correspondence be sent to me at [protected]@hotmail.com

I am contactable until the 30th of october 2017 on [protected].

Hi,
My name arvind mourya i told a hdfc money back credit card [protected] since last 1year before. For your kind information when i was allotted this card i was informed by your employee that "this card is absolutely free and no charges to be paid to use this card"
I can see an unbilled amount of rs. 590.00 on my hdfc credit card account. What is this? Why i am being charged this.

Please remove it or let me know if you need any further information

Regards,
Arvind mourya

I have been following up with over writing them 100 emails that the card benefits have not been received while i have made annual charges, and well made them updated in advance that i will stop the payment, however even after 4 months they are not able to confirm on time the late fee and finance charges they levied, while they sent the collction agency at my parents place. Right from top management, board, branch managers, service executies, sales manger are thiefs in this company and i have over 100 follow up mails / sms / calls but they are pathetice and hopeless, rather they should b sued in court

Hi Team,

I am tried to get update about my personal loan application status from my Relationship manager and Mr. Joel Christopher from last one week.

i have applied Sep 29th through online HDFC websites. In Your Website advertisements reflects its a very quickly processing.

As of my knowledge i didn't see anything fast processing. It will create a bad impression from your end.

Request you have a look on this issue give me the update from your end. Daily i am emailing to Grievance.[protected]@hdfcbank.com for the solution but its not work.

I have contact my Virtual relationship Manager Mr.Aravind and Loan Department manager Mr.Joel Christopher so many times i just ask how long you guys are processing my loan topup application from your end its was morethan 20 days.

Customer ID: 41718034

Kindly do the Needful.

Regards,
Mohammed Asrar

Money deducted from wallet and not credited
This is to inform you that while transferring funds( Rs 5000 ) to my savings account, amount got debited from my payzapp account and it has not been credited into my savings account, due to session being timed out .The transaction id for the above mentioned transaction image is attached.Kindly look into the matter and resolve the issue on priority basis.kindly revert atleast as customer care is not reverting

Thanks
SHABNAM P KHAN

Hello payzap team.
Today morning dated 23/10/2017 i have added money from my visa credit card 1500 rs amount to payzap wallet it's deducted from my card but not yet credit to payzap wallet.
Whats wrong in this app last time also same thing happen with me dated 19/10/2017 500rupees transaction showing succefully but not yet credit to bank account now it's second time repeated.
Total 2000 rupees need to refund ma account.

Hi

My name is narendra kumar and i am living in chennai

In 2011 i have joined in a company and their salary account is with hdfc so i have opened an hdfc account and i have maintained till nov 2016 after that i have joined in next company and their salary account with axis bank so after that i used my hdfc account for my savings

One day suddenly rs 1380 deducted from my hdfc account due to non-maintenance of minimum balance i was shocked and asked my friend who is working as a collection agent in some other bank. He asked me to withdraw the rest of the amount and if it is zero than penalty charges is not applicable

So i transferred my rest of the balance in my hdfc account and it became zero

After that i am getting the statement every month and it shows closing balance as zero

Now in sep 2017 i have joined in a new company and their salary account is with hdfc so i gave the same account to the hr and i logged on to hdfc mobile app after a long time i was shocked now i have rs -6329.19 as negative balance

Hdfc not mentioned this in my monthly statement

Now if my salary got credited i will lose my money

I have approached to my home branch they asked me to come after my money deducted to fill my negative balance and then they will try to reimburse

I am not sure how much they will reimburse

Please help me what can be done

Thank you

I have transferred Rs. 5000/- & Rs. 1000/- to my hdfc bank on 23 Oct 2017 from Payzapp app. But amount not transferred to beneficiary account. Same day informed to Payzapp customer care and they said, transaction failed and money reverted to Payzapp in 5 days. To whom I have to contact?