HDFC Bank Complaints & Reviews

I have taken a personal loan of rs.10, 50, 000/- from hdfc bank during august 2016. I have paid the emis on regular basis without any default. I wanted to preclose the loan account and approached the bank for the same. They asked me to pay pre-closure charges of rs.42000 @4.72 per cent apart from outstanding loan amount of rs.8, 72, 000/-. I have contancted bank customer care and physically went bank branch for waiver of these penal charges. I have also requested through mails for waiver. But bank people are not at all waiving these charges. I have paid processing fee, insurance charges, service tax, stamp duty etc at the time of loan sanction. I have also paid interest on the loan amount regularly without any default on the due dates. After 15 months i wanted to close the loan account. Inspite of all these they are charging me with these unjustified penal charges. Please help me in this reguard. Thank you

I'm disputing 599.00rs of 839.00rs. I bought fashion cult been cotton and lycra slim fit trouser for 839rs. Paytm order #[protected]. I used my hdfc bank credit card. I returned the item on august 20th, 2017. Paytm processed the refund on august 22nd, 2017 for 599rs. Received an email confirming hdfc ref#74766517234733732176033 but the refund is still not received in my hdfc credit card account. Please assist.

My credit card transaction was declined when i tried to purchase an item online at around 12 30 pm on 17th october. I subsequently got a call from the transaction monitoring team asking for verification on the transaction and i gave them the details required to verify that it was me entering the transaction. I was told that my card would be unblocked in 15 mins but when i tried to do another transaction in the evening at around 8 pm it got declined stating that my card was still blocked.

I repeatedly called the customer care helpline at least 5 to 6 times after this error however, no executive responded to my calls even after waiting on the line for 10 to 15 mins each time! I tried to do the transaction two more times after that hoping the transaction monitoring team would call me again but now i am unable to even connect to the customer care number since it says that the verification of the last 4 digits of my card is invalid since it is blocked!

This whole incident has been extremely inconvenient and i need my card to be unblocked as soon as possible, hopefully today itself since i have a purchase to make which is time restrictive.
Kindly resolve the same at the earliest.

I have applied for credit card 2-3 weeks ago and hdfc bank has sent me the credit card through blue dart couriers.

I am working in a company and my job timing is 9am to 6 pm (Monday to friday)
With sat-sunday holidays. Blue dart courier is coming to my current address on my office working hours. I have told them to send me the parcel on saturday or sunday and they said ok we will send you the credit card on saturday but they are not coming on saturday-sunday and calling me on weekdays and telling me that sir i have at your address can you collect the parcel. How can i collect it? Why dont they come to my office address?

Please help me out in this case

Kunal jain

Hdfc customer id : 67418067

Hi,
I have been using credit card since september 2016. I was lured to take credit card by offering me lifetime free membership. I asked them thoroughly that is there any hidden term and condition for which i will be charged. They cleary denied that i will never be charged for my membership. This month i saw in my credit card statement a transaction of 500 rupees in addition to rs.90 igst for membership renewal fees. Since the words from my bank are now broken, i feel the strong urge to make them correct this as per the offer they gave me. I request bank to turnoff this transaction and not charge me for the membership fees.
Kindly look into it and resolve the issue.

Regards
Vaibhav bhardwaj

Dear mam
i have paid online payment of 1500 and 1505 to kendriya vidyalaya .
the site of school is https://epay.union bankofindia.co.in. But the school authroity has not received the payment.
i have visited my hdfc branch . The concern has given me helpline no but
i am unable to contact authorised person . iam also attaching the screen shot of payment.
kindly resolve my problem.
with regards
BITTU KUMAR

Hello team,

I went to india this year in april and that's when i applied for my account conversion to nro/nri at "rama krishna nagar, chatrapur, odisha 761020, india" in person. It took them more than 2months just to convert my savings account to nro and i have been following up with the bank manager every week to know the status but most of the time my calls get unanswered.

The current status is the manager not even entertaining my calls and i don't know where to go from here. I don't have my nri account setup and i hope you understand the value of bank account.

Hope to get some traction here

Thank you
Raj kishore

Mera nam rajkumar pandey mai amarpatan ka hu. Mai 27jun 2015 se 07oct 2017 tk jail me ta avi meri jamanat huyi hai. Meri do policy ti hdfc life 14645712 or 14589320, jiski policy bond ghum gayi ti jab policy me mujhe pakda ta us samay mere pass ti usi time mere se kahi mera bag for gaya ta jis karan se mere savi original bond adhar card pan card atm or sab ghum gaya uske bad mai jail chala gaya, or meri jamanat avi 07oct 2015 ko huyi hai to mai bahar aaya hu, jab mai branch me gaya to mujhe pta chala ki meri policy ke paise 2016 me kisi ne pahle hi nikal lie hai. Jab mai jail me ta tab kisi me mere policy ka use karke kisi mail se msg karke paise nikal lia hai. Jis account me paisa gaya hai axis bank ke account me vo account vi mera nahi hai. Us account ko axis bank me 2016 me open kia hai or use mere dono policy ke paise gaye hai. Mai axis bank ke khilap to report likhwa dia hu ki jab mai bank me aaya nhi to mere pan card or adhar se mera account jaise unone open kia. Or ap log bina varify kie huye meri policy surrender kaise kar die. Apko ek bar mere ghar aana chahiye ya mere family member se milna chahiye, ya mere sign match karna chahiye lakin kuch ni kia ap logo ke, bs kisi me mail kia i'd de di or paisa ap de diye, apke jaise kon sa bank hai jo bina sigh match kie huye policy surrender kar die.
Mai branch gaya to bolte hai ki kuch nhi kar sakte hai ap mail daliye or social media se direct uper ke executive se bat kijiye. Call centre me call kro to vo sab bolte hai ki nhi milega ham kuch nhi karte hai... Mai to apne paise lene ke lie savi jagah jauga chahe court me vo case 10 sal chale, pure media me kharab kruga vo vi paise de ke, jisse logo ko pta chale ki apke yha ki service kitni acchi hai, koi kisi ka vi paisa nikalwa sakta hai ydi kisi ki i'd pa jata hai to.

Meri policy no: 14645712, 14589320

Avi tk to mai pension plan wali policy ka paisa bhul jata ni nikalwa lakin tumne jab kisi ko nikal ke dia hai to ab mujhe apne dono policy ka paisa 10 din ke ander chahiye... Mai 2 din ka time de rha hu resolvation chahiye, dena hai ya nhi,,, nahi to 3 din mai court pahuch jauga,, or apna paisa leke manuga chahe kuch vi ho jaye... Jisne­ vi ye kia hai usko pakdo ye tumara kam hai mera kam nahi hai, mai axis bank or tumko dono ko btata hu. Mere pass pure paper hai jis din arrast hua us din ke vi paper hai or jis din bail huyi hai us din ki vi jamanat hai, apke branch me jo axis bank ka account no dia ta uske bare me mai khud ja ke pata kia hu to dekha hu ki us account ko open karne ke lie 10000 dia gaya ta or jo paise aye hai meri policy bs ke hi aye hai... Tumne ydi match kar lia hita to ye sab na hota. Sala tumare jaise ghatia bank me kisi ka vi paisa save nhi hai. Branch me tumare koi sun me ke lie taiyar nhi hai. Sab bolte h ki hme nhi pta branch se request nhi gayi hai mail se request ki gayi, hmare branch me request ati to cctv me record hota ti hm dekh ke bta sakte hai... Isiliye yha tumse bol rhe.
Apke branch me meri complain ko nhi lia gaya hai to mai ek cm, collector, pm teno logo ko uski ek ek copy fax kar dia hu,,,,,, jab se bajar aaya tab se mail mail kie ja rja hu avi tk koi response nhi mil rha hai...
Satna
Satna ki branch me jate jate thak gaya lakin vo log ye bol dete hai ki khud hi nikal lie hoge, tum criminal ho jail ja chuke ho ab complained le ke ate ho. Meri wife ke nam hai, mujhe policy no nhi pta hai, mai policy no picha to bolte hai ki time nhi hai mujhe nahi pta hai... Kya pta uska vi paisa koi nikal lia ho, mamta pandey ke nam se uski policy hai, address - ward no 3 paddkka amarpatan did satna m. P... Mujhe kuch dino ki hi bail mili hai, mujhe 4 tarik ko pir se surrender karna hai ja ke... Uske pahle mujheere paise chahiye... Mere ghar ki halat ye hai light ka bill tak jama na hone ke karan light cut ho gyi hai... Ek rupes nhi hai.. Ydi mere pass paise hote to mai direct consumer court jata na ki apse bat karta.

Hello,
On 16th oct and 17th oct, i transferred 10, 000 rs to a wrong icici account from my hdfc payzapp account.
It was supposed to be sent to my account[protected] but it got transferred to another account[protected].
Transaction id[protected] and[protected].
I visited both the banks on 17th and told them the incident in details.
But no bank is ready to take the responsibility and solve the issue.
Icici bank not gave me the details of account but said as hdfc payzapp is the initiator of the transaction, they have to raise the request.

Hdfc bank said, as the transaction has completed, they can not raise the request and icici bank has to support.

Please help me and refund the money or at least contact to that person and ask him to send it back.

I am bhupendra vibhande and my savings account no is [protected], my debit card is matured in jun 2017. I have applied for the renewal of the same and repeated follow up. But last three times i have not received the debit card but i have received e-mail from you on 19 sep, 26 sep and 16 oct. All the mail are stereo type stating that, the addressee is not found.
But i would like to confirm you that i am staying at the same address as given in the record.
Please do the necessary arrangements to deliver me my debit card at the earliest.

Regards,
B a vibhande.

Note - you can send my card to your b t kavade road, mundhava, pune branch, from where i can collect by hand

Dear sir, my two wheeler loan a/c no[protected]. Rs. 2057 monthly emi has been deducted on 05/10/2017 from axis bank a/c no-[protected] but i have called to deposit of rs. 651/- extra due to showing on loan statement that amount has been deducted from bank on 18/10/2017 due to insufficient fund. It is not understood that amount has been deducted from bank on correct date but your statement showing wrong information. Please clarify. Regards.

Moizul laskar ([protected])

Hi,

Greetings of the day!
I am an account holder of [protected] a/c holder of hdfc bank.
I would like to bring to your notice that i have done three transactions to a particular account to a merchant for a job service promised. I was not aware that it was a fraud business they are running to get money from candidates with false promises and blocked the number i was trying to contact them after providing them the money they had asked to proceed. Please kindly dispute this transactions done to the vendor account. They asked 3500/- for registration. Then they asked 13500/- for insurance and medical to proceed further. Then they had asked 20000/- for visa purpose to deposit to go further. Once i had deposited the entire money on periodic basis trusting them, they immediately blocked my number. My friend tried reaching them. They informed him that my visa got rejected and they have to pay a bribe of 20000 /- again to proceed further. They are still trying to extract more money from me. I would henceforth earnestly request you to kindly dispute the entire transactions done to this account of niraj kumar under the description of silva travels, and to please help me refund my hard earned money back soon from this fraud racket. If you need any further information, you can reach me at [protected] / [protected]. I have attached the dispute form in the mail attachments for your assistance and investigation.
I have tried reaching the customer care but they keep asking me to contact the nearest branch who in return tells me to contact the customer care.

I look forward to a speedy action from your part as this might save other candidates too from being a victim of this fradulent activties.

Thanks and regards,
Neha mandal
[protected]

Hi,
I need an apology letter from the credit card collection team for misbehaving with me and my family. First to make a payment, i have been trying

To call them for a week now and no one is interested. When i call jyothi phone : [protected], she is too arrogant and says she is at a higher

Post and cant listen to me.
She makes one of her employees (No : [protected]) call me and he says he is going for lunch so he doesnt have time. I tell him that i need to talk

As i am on a full day meeting. He puts me on hold, saying one min and decides if he has to order fish biryani or mutton biryani. When i asked

About this, he says he told me its his lunch break.

I come from an organisation who treats customers like king and here i dont even get treated like a customer. He says next time be prompt on your

Payment. I dont want a collection person passing lewd remarks on me. The collection team has been dealing in such a way that they have forgotten

The manners. I will never have bank with you again

I have called jyothi 35 times after my conversation with the agent and she never picked up

For long time i am trying to close my saving account in hdfc bank but branch executive not support me for close my account..

My contact no is [protected]

Branch situated at mohan estate industrial area
New delhi -110020
Branch executives are saying that your account linked with credit card, but credit card dept. Ignoring this matter. Provide any solution

Hi team,

I have used my priority pass card which i got along with hdfc regalia card in bangalore's plaza premium lounge during august 2017. I used priority pass couple of times and i was not charged for that, may be some 25 rs or so. But this time, i charged very heavily close to 2000 inr for eating just idly and sambhar. I don't know the reason why i charged heavily this time.

If there is cap in using pp card then i should have got informed on that, neither lounge receptionist nor hdfc bank credit card division executive informed me on this.

Also, i did not receive any timely communication via sms, phone or mail on this. I mean if i should have been informed, then i should have not accessed the lounge.

I am very loyal customer of hdfc bank and always uses card and other facilities judiciously and never misuses any thing. Please check my cibil score, timely outstanding clearance record. Not even a single time, my name appeared in defaulter list.

I would request you to please revert the transaction which has been levied on me. Charge close to 2000 inr is really unethical and not justifiable.

Also, please inform customers right in advance, so that they will be prepared and take decision accordingly.

Pfa transaction screen shot, for your reference -

And also below details, to server better -
Card number - xxxx xxxx xxxx 5328
Dob - 04-dec-1983
Phone - [protected]

Hoping a quick resolution from you on this issue.

Hi sir,

There is two fraud transactions happened with my hdfc credit card on 20/09/2017 rs. 2200.00.

I don't know how and why that money got deducted from my account.

Please check and refund this amount back to my credit card account immediately.

Below is the details of transaction:

20/09/2017 one97 communications ltnoida 2, 200.00

Thanks & regards,

Sayani sengupta

Dear sir/madam,

It is to inform you that i had requested for reversal of late payment charges to your representative. But every time your representative would promise me that the same would be reversed in your next bill, every time would be fulfilled by your agent/representative. Due to this, such late fee increased to rs. 9643.49 (Given below) which leads to creation o[censored]nnecessary liability on me.

Statement period late fee finance charges

March, 2017 700.00
April, 2017 700.00
May, 2017 700.00 522.34+83.75=606.09
June, 2017 - 587.63
July, 2017 700.00 591.03+83.49=674.52
August, 2017 700.00 1231.47+63.70+10.43=1305.60
September, 2017 750.00 1380.02+65.59+24.04=1469.65
October, 2017 750.00

So, it is my humble request through this letter that pls reversal those unnecessary charges that levied against the credit card bill as early as possible so that i can clear the all dues of credit card. I want to full & final settlement of this card. Following of the detail of my card:-

Cardholder name:-nitish gupta
Reg mob no-[protected]

You can reached me at my registered mobile no.in case of any problem your kind co-operate in this regard is highly appreciated.

Hello,

This inform to us unnecessary visit 12/10/2017 time 15:00 and fraud inquiry at my home for house loan. This is very serious matter. I have not taken any loan for hdfc bank. I guy was visit my home &he is confirm the i m hdfc loan department for loan inquiry regarding brikesh patel loan amount was 25lac. It has to be wrong information pass from hdfc bank. He is go to my neighbor. And asking my from hdfc bank from loan department. Also call to neighbor son fron krushan bhai and correspondence and he is asking please share brikesh patel mother number and where is she job location. This is very serious matter from your end.

Agent number is [protected]. From hdfc bank so why are the wrong information pass the i m hdfc bank loan department.

Point below mention.

1. [protected]
2. Hdfc loan department shivalik.
3. Call recording proof.
4. Wrong information pass.
5. Who is this voice.
6. My call recording proof.
7. Unnecessary fraud loan member visit at my home.
8. I want to full investigation from your side.

I have called this number 13/10/2017. This number is mr. Sandeep panday. We have just talk to your are come my home. Then he is very aggressive tone and berate this voice. He is confirn the never come to my home. So who is come my home and this number mr. Sandeep panday called neighbor. If mr. Sandeep does not come then how to put the phone so how did this number talk?

Please confirm the who is came to my home and fraud inquiry.

Brikesh patel.
[protected]

Hi there. I dont know what is happening. My cc is showing limit left around 22000 (Cash-credit).
But whenever i swipe it somewhere or i use it for online transaction it just goes decline.
Please let me know the real issue.
Card ending 1408. Please check the query asap nd resolve this please. I will deactivate my account nd will throw this card away.

It has been about 2 months i have opened nre and nro account with hdfc bank in gujarat, at the time of opening my account the lady (Ms mamta sonare who opened my account) had my mobile no. Written in residence phone no. Instead of mobile phone no i am not able to transact as it says my phone and email id are not set up
I have been receiving email regarding my account information and balance alerts etc
I have submitted all my documents as requested updated my kyc documents recently