HDFC Bank Complaints & Reviews

Hi,
I have used my payzapp account with mobile number to transfer an amount of rs.13000/- on 23 october. The amount got deducted from my account. And when i called for the support they mentioned me that it is a failed transaction and the amount will be credited in my wallet within 5 working days. But still i didn't get any refund and there is no update at least to track. Hoping for the sooner response.

Dear sir/mam. I have paid an amount of Rs. 298/. through HDFC debit card to recharge at Mobikwik on 13/9/2017. The amount was deducted from my account at that time but the transaction was not processed. Mobikwik says that Mobikwik did not get a confirmation from your respective bank for the said transaction Please do your best for return of my amount. My personal details are below. Name _ Vikas Kumar Saini. HDFC Bank account no.-[protected]...

Sir, on 23/10/2017 i transferred amount of rs5000 from payzapp to my bank. But it was failed. I didn't get money. Customer care people responded after continuous calls of 2 hours and said wait for 5 working days and ended the call.

If your technical issues why my money is grabbed. Do i have to wait for 5 days.
If you have technical issues stop the app services.

Resolve my problem immediately

Your feroz gandhi ludhiana branch has committed to
(I) charge rate of interest (Roi) at 11.25% p. A. But on disbursement it was advised that it is sanctioned at 11.41 p. A. And branch has committed to reimbursed the difference. But till date difference in roi is not reimbursed.
(Ii) branch has committed that we can close the account after 18 installments without prepayment penalty as the loan was sanctioned under promo code. We are following the branch and processing center from last three months but no body is granting us permission to close the account without prepayment penalty. Till date we have repaid the 21st installment.

How dare you marked my complaint as resolved!!! Such a pathetic customer service!!! Yesterday also one
A person (Mr shahid khan, employee id - s59964, mobile no - [protected]) who claims to be from hdfc loan verification dept met us and presented us some fake documents which are as follows:-

Loan no :[protected] & [protected]

Pan card - sign is edited and wrong not matching with original id
Employment details - completely wrong not matching
Bank details - completely wrong not matching
Electricity bill - reliance electricity bill which is not applicable to residents residing in navi mumbai.
Contact no - wrong no, which he didnt provide us

We asked for the xerox copies of these above documents to raise fir in police station but he denied. We also with his manager (Mr mudassar i shaikh), sales manager, consumer durable & life stsyle products), j. B nagar, andheri (E) branch - (Visit card attached in mail)

I want you guys to take action against these fraudelent people as they are using our name and address for claim product loan and not providing us details of the same. We are however taking this matter to consumer court and also raising fir.

Kindly help in resolving above fraud case and close thsi matter as soon as possible to avoid legal battle

Below are my complaints loged in this site with dates and without resolving you guys marked it as resolved on oct 21, 2017. This is how you operate??? Pathetic and ridiculous!!!

Sep 18 2017

Hello team,

This is to inform you that from last month, around 3 people who states themselves as hdfc employees made a visit at our residential address for verification of some fake product loan from some store at worli. We are very clear that we haven't taken any loan from hdfc bank. On top of it, they are taking name of my father in law who has expired four years ago. Whenever those hdfc officials visits my place, they don't have any proof to justify their claim for verification. Three different people visited us and they are asking for our documents like adhar or pan card. My question is that when we have not taken any loan how can you ask us our private information. If you guys really want to do verification, brings all the documents which you have collected while providing loan and then match with our original id.

We are very much irritated as these people visit us when only my mother in law who is an patient is present at home. If again and again you guys makes unnecessary visit, we have no option but to raise an fir against this. Also i will take this matter to consumer court as this is pure harassment as just because you guys have done some goo[censored]p while giving loan, why we should suffer.

Kindly look into the matter and revert back asap. Never expected such big mistakes from big organisations like hdfc.

Note:i do have information about official visited at our place. If you need any clarification of above matter please contact :[protected]

Regards
Nisha pattem

Oct 11
Again we got a call from person stating as hdfc official claiming that they we have taken loan and asking for our documents. This is too much. You guys not even courteous enough to investigate the matter and close this matter. This is pure harassment. I am going raise an fir against all these officials. Also i will lodge a complaint in consumer court against you guys for such big blunder you guys are doing. I will ensure this matter get escalate to higher end and will also claim compensation from you as now this is getting unbearable!!!

On 20/09/2017 I paid Rs 7000/-by card to Capital Electronics which transaction was failed to prosses though the amount was debited from my sb a/c.
transaction details:-UTID :84230016 U. INVOICE : 000413 Rs- 7000/- Card No:- 528678xxxxxxxx4861at canara bank. It is noted that a ID number is given by HDFC Bank TTU[protected]. my cotact number:-[protected].

A hdfc liluah branch employee mr tapas ghosh has provided me all the wrong information till date about the charges and because of this i have faced several problems and i a extra charges of approx 1800 has been debited and that is not yet reversed after complaining as well.
Tapas ghosh, hdfc liluah branch has a very unprofessional behaviour is nothing but a # of hdfc liluah branch

My policy no. Is 15008215 in the name of preeti manchanda, i want to get my surname update in the policy after marriage surname is preeti bhatia, i have aadhar card, pan card, driving license and bank statement as proofs but they are not accepting any proof. I have given same proofs to reliance life insurance and they have already done the changes. I don't understand why they are demanding other proofs. I made a complaint also regarding this and again they have sent me the letter stating that you have to provide so and so documents for surname change which they already told me in the branch. They say you have to give marriage certificate which is not mandatory now a days, even for passport marriage certificate is not mandatory, you make fool of people while selling policies don't tell these things after taking the policy you don't co-operate with people, i don't understand if anyone else can accept pan card, aadhar card why can't hdfc life do this. Reliance has done the changes with same documents. I don't want to continue with hdfc life, please do the needful. It is really cheating.

Hello payzapp team,

Today i have deposited 2000 into my payzapp account from my hdfc credit card before some time back and i tried to transfer it into my hdfc savings account but it got failed.

Henxe request you to reverse it into my credit card account as early as possible.

Regards,
Sitaram srinivas
+91 [protected]

I'm sheuli dey, my atm card no is [protected], its sbi atm card.

Yesterday, when i withdraw money from the atm machine (It located at mallathalli) at that time loadsheding was happened & when the electric was came, my money was not withdraw... But withdraw sms was came
Plzz help me... Till now i'm not get back my money.

Atm machine no - p1enba33

Date-22/10/17

I had done bank transfer from Payzapp to Axis Bank but yet i had not recevied amount.
Kindly refund or complete the transaction ASAP.
Transaction dated 22nd oct 2017.
i had waited for 5 working days yet no refund

I had got the details from the vasai road west branch that amount will be reversed to our HDFCPAYZAP within 5 working days but still i can't find any thing in that.

wrost thing is that customer is not contactable on any manner.

Bank Branch staff only replys that our back team is working, , god know how and were are they are working. HDFC bank Application is cheating and fraud

Thanks and Regards,
Priyadarshan panchal
[protected]

I would like to inform you and need your valuable time to resolve the issue as i am facing since last 10 months.

I am a customer of hdfc bank from last 10 years and had a good transaction with bank, but now i am totally disappointed with the services and charges which was applicable in my statements and accounts. Due to this i am not able to do a single transaction in hdfc bank account.
I have an account no. [protected] in shamli branch and a credit card i. E. [protected] from last 7-8 years. As per history sheet all the emi’s paid on time but due to major accident before few months, there was some delay on my emi’s. After that bank holds my account and maintain my balance in negative. We tried several times on phone banking to continue my both the accounts so that we can pay my emi’s through net banking and maintain my accounts also for future transactions, but nobody helped me out to resolve the issue. I am facing problem to paid my emi in cash for personal loan a/c no. 3640399 to hdfc representative and after that we are facing the bouncing charges with reflect in my account also.

As similar the total amount reflect in my credit card a/c i. E. Rs. 105666.00, and the finance charges is also reflect in my account. I paid regular emi’s from last few months as before, so why we are paying these financial charges.

Sir, my humble request to you please regularize my both the accounts so that we can transfer my emi’s direct from my account and use your services in future. Otherwise it will be more difficult to me to paid such kind of financial charges in future.

Looking forward for your kind attention and early response.

Hdfc bank saving a/c - [protected]
Hdfc bank c. Card no - [protected]

Regards
Vineet kumar
[protected]

Dear sir/mam,
I have paid an amount of rs. 489/- through hdfc bank net banking to purchase an item from healthkart on[protected]. The amount was deducted from my account at that time, but the transaction was not processed. Please do your best for return of my amount.
My personnel details as follows :
Name: — dibyajyoti kabi
Hdfc bank account no:- [protected]...

I have deposited RS.7000 from Indian bank debit card to payzapp account 22 nd Oct Sunday 7.30 am. Amount has been detected from bank but I didn't receive in my payzapp account. My phone number [protected]. No response from customer care. Please take necessary steps as I don't have enough 💰.please resolve as soon as possible.. how to resolve this.

Myself holding a personal loan with hdfc bank (Loan no.3515432). I already informed to bank that i can able pay only next month. But executive come to my home using some bad words. Creates lot of problems to me. Whether it's legally right or not. How can i proceed with the me. That executive name is karunanethi. I need the support how to handle the issue

Hi,
I want to cancel the policy 19663969 within free lock period as i have travel plans and the policy not useful to me anymore. I didn't receive the policy document.
Its already 25+ days from the policy issued. (Sep 26). I contacted hdfc life customer support regards policy cancellation 15 days before. They respond me that asked me to visit nearby branch with documents. Since i didn't receive the policy, they asked me too visit the branch with neft and policy cancellation forms with written request letter.
I checked with the local hdfc life branch on policy cancellation with the neft and free look cancellation forms documents. They're not accepting the same without policy document.

Let me know what can i do for the same??
Its seems hdfc life don't have a proper customer support as well as don't have a proper workflow at all.
I want quick and proper response for the same.

Regards
Ravindiranathan m

I have done 2 transaction to institute of chartered accountants on 29 sep 2017 for 1500 rs each but transaction declined.

Then i completed the transaction with another bank.. However the transaction has not been reversed yet.

Please help in this regard.

Name anshul jain
User i'd. 49410811

Do let me know if you require any further information

My self anita nilesh more want to inform you that i don't want this service of one assist. Some of amount were debited from my fdfc card no.7020 without my concern. Last year i took this service but not proper response of csr and senior. It was useless but this year they forcefully activated without informing. Amount debited and i called customercare then they respond me we will call u in 48-72 hrs. Still no calls from their side wrong commitment was given mr satish senior with whom i discussed all about my previous services and told him about csr wrong commitment and not proper response.
So credit my amount and deactivate this useless service.
My no. Is -[protected]

I have received hdfc credit card but without my information the organization included smart emi and hegic-credit shld fl cvr services and they informed there will be no charges for smart pay service but they included that also, they made bill of nearly 1000 rupees to pay. How will i pay to those which i haven't asked them to include. Kindly take this into notice and please make refund of my amount from that organization

Gentlmen
I had received offer mail on mail id from hdfc cards for 10%cash back if hotel booked on websight bookong.com. I booked hotel in march. Booking com id [protected]. Made payment on hdfc credit card on 30th april. I have made complaints telephonicaly as well as on customer care still not received cash backhotel name hotel royle heritage. I made coplaints however bank says the problem will get solved within 7 days. Now i made complaint on phone banking the mail box of my phone banking has stopped working. Please solve my complaint.