HDFC Bank Complaints & Reviews

I have transferred 5000 /- money to my icici account from payzapp

Money got deducted from payzapp
Transaction status : success
But money was not credited in my bank account

I checked in payzapp notifications

Notification status was bank transaction pending

And the notification was:

Transaction id[protected]dw48xb1 of rs. 5000, has timedout, however if the accont is debited with no credit to * refund would be processed in 5 working days.

Please help me in resolving this issue

I have transferred an amount of 5000 from my payzapp account to my bank account on 26 oct 17, but the money is not yet credited or refunded. I have registered a complaint regarding the same through email, but the same is not yet responded. No one is responding from the customer care centre when calling and no other options to register a complaint. Hdfc bank customer center was not providing any guidance and the contact number given by them was not in existence.
Please help me

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 2590 without my concern on date:31/10/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Oneassist relationship number : 3011826
Name :- gourishankar kumawat
Mobile no. :- [protected]
Credit card number ending :- 2590

My name is latha b menon... I am a credit card holder for hdfc bank... Hdfc bank never send credit card statement to my address.

As you all aware hdfc bank has a customer service centre with a no [protected]... If we try this no we can never get contacted with customer care centre.. So i request people to try this no. For your verification

What a stupid automated system they are using to avoid customer and customer complaints
Really stupid and horrible service. So request people to stay away from such cards. So i request you all to please forward this information to all through social media

Thanking you
Latha b menon

Thanking you

I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 6256 without my concern on date:31/10/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/- as soon as possible my mrmbership id is [protected]

Hi

I used my hdfc account to pay the jio 309 plan.. The money has deducted from my account but jio has not received the money and transaction is failed.. I tried the same for 5 times.. I thought money will be refunded with in 24 hours but it has not happened.

My customer id 35294262 account name neeraja v n v s.

Can you please check and refund the money back..

Hi,

I have made a transaction sum of rs 5000 from payzapp wallet to my icici bank on 23 rd oct 17 transaction success but not credited to my bank. I reached out my bank but no use they told me to check with PayZapp but this customer care is not working. I sent email to customer care also but no use no one contacted me & one automatic email received saying that it will refund in 5 days but its been 10 days now.Please do refund urgently. If we couldn't pay credit card bill wat u guys will do? U will charge interest and late fee also.but u guys blocking my money for10 days by just saying technical issue this is not fair. Transaction I'd :
Txn id :[protected]jY53gO1
Mobile number : [protected]

Dear sirs,
For the last 13 years i have used hdfc credit card. At present due to my financial position i able to continue.. So, i submitted a letter for settlement on 27/10/2017 directly to the collection department manager in coimbatore.
They accepted my settlement letter and told me to pay pending due and pay the balance by 11 months 0% interest cheques and given 15% waiver. After this i received many calls from your bank saying that my settlement request sent for approval and not giving settlement.
But, still i did not received settlement. Sirs, i am just an ordinary person and i am mentally too disturbed due to many calls from your bank and because of this calls i am not able to do my work and my family is depending on me only. So, i am kindly requesting to give me the settlement.
Card no.: * * * 4642.
Thanking you,
E. N. Senthil kumar, coimbatore. Mobile no.: [protected]

I have done a 5000/- transaction on 23rd oct 2017 to my saving axis bank account, money got detected from my payzapp wallet but the amount was not credited to bank account and still not refunded, the customer care is worst they are not responding properly, what kind of services are you providing and plz refund my amount back right i need that money its very urgent...

Please help me to get my account number of hdfc bank account. I lost all documents inculding passbook of hdfc bank. The last 4 digits of my account no are "1638". Please help me to get the account id of my account.

Name: ajaz ahmad sofi

Account id last 4 digits:1638
Email id:[protected]@gmail.com
Branch: karan nagar srinagar jammu and kashmir.

I have received an my phone saying "dear cardmember, we have processed your smartemi request for rs.1299 payable in 03 emis -1.50% roi pm on card ending 4529. Emi amt is exclusive of gst."
I am not interested in this service. Please give me my cash back. I received this message on 30th october. I have file a compliant regard this issue in court saying illegal money transfer.

Dear team,

I have made transaction from payzapp to my bank account. Transaction got failed in payzapp on 28 oct 2017. Amount of rs.5000/- has been deducted from my payzapp wallet, but not credited in bank account till now. Payzapp shows the transaction has been failed. Also a screen shot of payzapp wallet has been attached for your reference.

Customer id: [protected]
Transaction id:[protected]sn18ry1

Do the needful to refund my amount as early as possible.

I Mohammd Hamid My Login Id Or Registered Mobile No. is [protected]. I was Tried To Send (transfer) Rs. 5000/- ON SAT, OCT28, 17 - 03:05 PM
from Pyzapp to my Axis bank Account and I have ALSO Received Notification of Transaction Success
(Txn Id[protected]zN30mY7)

but amount not Transferred this Problem Facing second time Very Disgusting Service. Please Refund My Money.

I am Very disappointed.

Dear sir,

Hdfc bank prasonal loan department my documents last two months two time my documents collect and last time me infrom per approval 2 lakh loan but two time month last date rejected loan so my loan already rejected so way my documents every month collect.

And my 1 lakh loan already running and to tup loan required but every month me offer but only last day rejected.

My auto loan active
My personal loan active
But i am regular customer so please trying new loan approval and disbursements.

Regards
Pratap

Hi,

I have been a customer of hdfc bank. My atm card expiry year was 2022. I didn't raise a request for a new debit card. I got a message as your request has been submitted. Its dispatched, the card was not delivered to my address. I was charged for the atm return charges of 59/-. I have not been intimated for the charges. When i went through my bank statement only i came to knew it its been more than a month, i am chasing them for the money return. Each person provides me a different solution.

I visited the nearby branch twice, they didn't respond me at all. Finally, they said me to submit the complaint through call. I ranged to the customer care number, they didn't connect to the customer agent at all.

I raised a complaint twice where for one request i received a reply stating that they tried to my number where my number was engaged. I called to the landline number, the guy who handled my query responded and the full amount was refunded to your a/c, the reason for the replacement of atm card was due to the replacement of all debit card into the chip based model.
But still i didn't receive my money back. I raised it with grievance people, what they suggested was, based on the finance bill with 18% of gstwe have deducted you the amount of 59/- and we have refunded 50/- to your account. Still i am chasing up for the remaining amount. Where the 9/- goes. What is the reason, there was no proper explanation provided from the bank end.

I have sent rs.5000 to mobile no. [protected] but the transaction got failed and amount got deducted from my payzapp wallet. I tried the customer care number daily but number is always busy. My payzapp number is [protected].

Hence you are requested to do the needful and reverse my money asap.

I was offered a 'top-up' loan in dec 2017. Was promised by the agent that there were no foreclosure charges after 6 months. When i went to foreclose in august, they said there was 8% charge. 2 months of escalations, the bank says produce something in writing - while they did not even make a copy of the declaration i clicked on available to me for reference (Even requesting them -
They haven't sent) they have no means of holding it's sales people accountable for the false promises they make just to sell a loan.
To my escalation email on the 12th of september, the nodal officer says the charges are 6% and 27th september they say 12.75%! (Maybe because i had escalated to the banking ombudsman). Misleading information at all levels.
Hdfc escalation number - hbl=[protected].

Hi,

I have made a transaction of rs. 10000/- to my pay account on 31st october 2017 from payzapp app. But amount not transferred to beneficiary account payzapp and neither credited back to my payzapp, i tried calling customer service no one is answering the call and every time it is saying busy.
Kindly requesting you to resolve this issue...

Details

Transaction status : faild
Transfer type : withdrawal
Transferd on : tue, oct 31, 17. 12:33pm
Txn id:[protected]io30iq0
Area : n/a
Billed :yes

Kindly refund amount my number [protected]

Thanks & regards
Raveendra m
[protected]

Consumer loan account number :
[protected]

Hdfc account where emi is deducting for the same.
Id: 66836333

I am asking the hdfc bank to send me the loan details of soft copy to mail registered email-id and also i changed my home and also need to update my address. Iam asking them from last one month. But no response. They are behaving irresponsible.

I did a transfer for RS 5000/- on 28th Oct 17 and same was failed and no refund to my account, later payzapp change transaction status to success but this was not credited to my beneficiary account nor refund back to my payzapp account.

I sent many mails to customer care email id support but no reply yet.

Update: After many calls to customer care they once pickup and told me that it will be refunded within 5 days, but 5 days already gone and no refund.

Can anybody let me know how to reach greivinace cell for further action.

Regards,
Rakesh