HDFC Bank Complaints & Reviews

Address: Chennai, Tamil Nadu, 600033

Dear sir,
Today i got one in relevant sms on my reg mobile as shown below.in msg i am not dealing with any transaction with suryoday small finance bank ltd with rs 20000.

Dear customer mandate reference no: hdfc[protected] issued to suryoday small finance bank ltd limited with value rs. 20000.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.

Please look into matter and check if any frauds happen and stop transaction

Nov 22, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2017

HDFC Bank Customer Care's response Dear Customer,
Kindly forward the message you received at [protected]@hdfcbank.com, mentioning reference Id TTU[protected] in the subject line. Our team will look into it.
-Manoj
HDFC Bank Customer assistance

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S

Sai Teja Rapolu

from Bengaluru, Karnataka

Oct 23, 2017

What is “3RD PARTY CASH TXN INC GST 071017-MIR172 [protected]”.
How can you deduct the money without knowingly.!?
No other bank does the same.
Is this the way you deal with the customers?
How can you bluff them without being told anything about 3rd party cash txn
This is second time I’m facing with the issue

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Address: Bangalore, Karnataka

This is to inform you that there was a dispute on my bill generation and here once again i have provided the details.in the below provided screen shot you can see customer's name, card number last 4 digits as well as the date 23/12/16 where amount 4000 credited once and debited twice. Why this happened? Because there was a transaction failure. So it might be network issue from hdfc bank server side or that merchant's terminal issue. So you can see the mysore saree emporium took 4000 for the item i bought. One time it got failed and the same got debited then credited after end of day settlement which occurs every day.

In april month's card statement where the mysore saree emporium merchant name has been included with same amount and same date 23/12/2016. Could you explain me the logic of sending dec month transaction on april month's statement.

Now since its the fault from your end, why should i pay the same along with the gst, service charges and late fee which you are imposing every month's credit card bill. I am being tortured to pay the due amount every month by calling me & my parents again and again which i am not gonna do. Now my outstanding bill is showing some 9000+ which is not at all acceptable.

And now hdfc is sending me conciliation notice stating to pay 8736.

Dec 4, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2017

HDFC Bank Customer Care's response Dear Customer,
Kindly mail us at [protected]@hdfcbank.com from registered email ID along with credit card number, issue details and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.
-Manoj
HDFC Bank Customer assistance

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Address: 585225

10-jun-2017
I have purchased a computer from m/s carryzone, vapi gujurat,
For which i had opted payment thro credit card '
During 1st transition the payment was debited from my credit balance but was denied to merchant & i opted for 2nd time which was carried out successfully.
Total debited amount from my credit card was for total rupees 50000/- out of which only the payment made by me was rupees 25000.
Immediate i called customer care of hdfc for reversal of amount to my credit balance. They confirmed it will be done only after 90 days.
Since last 150 days i am following continuously to bank manager,, customer care. Credit card executives at our district place. But i am not getting any concrete result & only passing the ball game is going on in addition to this i am getting threatening call from bank for making payment for which i have not spent at all & today i have get a mail from advocate of bank that they are sending legal notice.
I think i have made a big mistake by going with hdfc bank for opening a account which is only advertising as no1 bank in india with no ethics & care about customer.
Please resolve the issue so that i will close my bank account from no1 bank of india.

Nov 27, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Address: Gurgaon, Haryana, 122001

Dear team,
I have a salary account from hdfc bank a/c no [protected] and i have some issue in my account for holding the fund without any reason. I want my amount back. I have seen the closing balance in my account 1413/- and available balance was 109/- only.
Kindly clarify and solve it as soon as possible.
Thanks
Pooja negi
Contact no [protected]...

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I had applied for a regalia credit card from hdfc. Same has been provided to me. But i found that without my consent hdfc has initiated shield insurance against my credit card and that also through emi. I have informed both hdfc along with m/s hdfc ergo insurance to cancel the same. But they have not yet cancelled the same and issued me the insurance statement along with credit card bill to pay the amount. My credit card no is 8945. It is requested to cancel the insurance and return the amount deducted to my credit card immediately. Further a revised statement may be provided to me for payment.

Nov 21, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 21, 2017

HDFC Bank Customer Care's response Dear Customer,

I'll ensure this is taken up promptly. Please share your complete concern, Card No. & registered contact details on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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My credit card was charged with 1623 rupees as finance charges and 885 (Incl. Gst) as late fee for 3 days of delayed payment, for a due amount of 11898 rupees which is so unjustifiable. Hdfc is charging around 21% of total due amount as extra which is really ridiculous.

Speaking to customer service is worst experience again, they were not even able to explain how the amount has been charged.

I am customer of hdfc since 5 years, never delayed the payments till now. I have never expected this kind of service with hdfc.

I want those extra charges should be waived off immediately. I request to consider this complaint and take the necessary action.

My registered mobile: [protected] and card ends with 4347.

Nov 29, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 21, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your card and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

Oct 25, 2017

Updated by Red111 No response received from HDFC, even after email has been sent to [protected]@hdfcbank.com along with ref ID/card number as mentioned in above comment. Too bad.

Verified Support

Oct 25, 2017

HDFC Bank Customer Care's response Dear Customer,

Please let me know the email Id from where you have marked us an email or complaint/reference number you may have received for us to look into the matter.

-Anay
HDFC Bank Customer Assistance

Oct 25, 2017

Updated by Red111 Please find the attached Screenshot. I hope this will help.

Note: I have added 2 complaint ID's in the subject line - 1. Facebook Complaint ID
2. Consumer Complaint ID

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R

Red111

from Bengaluru, Karnataka

Oct 25, 2017

No response received from HDFC, even after email has been sent to [protected]@hdfcbank.com along with ref ID as mentioned in above comment. Too bad.

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I requested for a loan on my citi credit card for an amount of (Rs. 164000) and by mistake got it credited into my dormant account [protected].
Is there any way i can transfer that amount to my salary account that is with the same bank.
Or how does the dormant account work. If i do a transaction will that re-activate my account automatically.
Need that money urgently.

Nov 26, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Oct 21, 2017

Updated by Surabhi Dhar I got a loan requested from citi bank and got the amount (Rs 164000) transferred by mistake into a dormant account [protected].
Need help in getting that amount transferred into my salary account.
Or will i be able to do it without visiting branch, or since the amount has already been credited into the account, will the account re-activate again automatically.

Please help as i need that amount urgently.

Verified Support

Oct 23, 2017

HDFC Bank Customer Care's response Dear Customer,
The amount has been successfully credited to your Account and it is currently active. Please confirm the issue faced with accessing the account, for us to check and assist you further.
-Manoj
HDFC Bank Customer assistance

Verified Support

Oct 26, 2017

HDFC Bank Customer Care's response Dear Customer,

In this regard, We would like to inform you that your account is active and you can transfer the funds from your account. We value your support and look forward to the continued opportunity of serving you. we assure you best of our services. Please feel free to contact, Branch Manager Mr. Nitin Dangi of Sec 31, Gurgaon branch on his e-mail at nitin.dangi @hdfcbank.com for any further assistance. In line with our focus and commitment to Customer Service, we trust the issue has been resolved to your satisfaction. If you are not satisfied with the resolution, you may write to our senior management, Mr. Jasmeet Singh Anand at HDFC Bank Ltd., Vatika Atrium, Sector 53 A Block, Golf Course Road, Gurgaon or E-mail at Jasmeetsingh.[protected]@hdfcbank.com

Anay
HDFC Bank Customer Assistance

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Address: 636303

2006 i am purchase, two wheeler herohonda splinder plus bike. Due on your hdfc bank salem divition mettur dam sub divition due complete on 2008 but till now no due certificate i am not received
Two wheeler no tn 30 s 0649
Owner name m. Eswaran
Contact number [protected]
I want noc when i am contact person name and phone number till now i am working coimbatore.

Regards
M. Eswaran.
[protected]

Dec 5, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 21, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your Loan account no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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Address: 412110

I have applied for tpt in hdfc bank more than a month before. But still it is not activated. I have faced a lot of problems in making payments. Prime minister is insisting people for digital india and these third class banks are making people to suffer.
I could not make payment to my clients. Faced a lot of problems due to the bank staff and management.
The account is maintained at hdfc bank uruli kanchan pune.
Account was opened in the month of june and still i cannot make fund transfers.
The staff members keep on saying it will get activated soon, but still the problem remains.

Nov 21, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 21, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue with account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Address: Chennai, Tamil Nadu, 600014

I had given a request (On august 28th 2017) to either upgrade my credit card limit to 2l or if its not possible to upgrade, to cancel the card. I received an sms saying "the written request could not be processed, details being sent". But i never received any details. I sent another written request along with my payslip. But till today, neither my card is upgraded nor is the card cancelled.

Please cancel my credit card.

Moneyback credit card: ending with -2748
Name: joseph abraham rodrigues

Nov 23, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 21, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue, along with card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

Nov 23, 2017

Updated by Joseph Abraham Rodrigues I've forwarded the signed letter along with the destroyed (diagonally cut) credit card to the address which you have mentioned.
I've also received an SMS on Nov 14th 2017 with the below message
" Your credit card has been processed for permanent closure, any loans availed on card will get preclosed with preclosure fee if applicable. HDFC Bank"

Could you check on the status?

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Needs emi option
I purchased a laptop recently with hope to pay in installment but there is no such option
I had a talk with customer care 10 to 15 times for emi option but no positive reply. I request you to kindly
Provide emi facilty in my credit card with no. [protected], credit card holder name manish kumar mimani otherwise it would not be possible for me to give full payment for the product purchased

Nov 26, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Oct 20, 2017

Updated by manish mimani needs emi option
i purchased a laptop recently with hope to pay in installment but there is no such option
i had a talk with customer care 10 to 15 times for emi option but no positive reply. i request you to kindly
provide emi facilty in my credit card with no. [protected], credit card holder name manish kumar mimani otherwise it would not be possible for me to give full payment for the product purchased

Verified Support

Oct 21, 2017

HDFC Bank Customer Care's response Dear Customer,

We note that you have sought clarification with regard to your credit card account. In this regard, we request you to provide the Last four digit of your credit card, registered mobile number and e-mail id, to enable us to do the needful. You may write to us at: [protected]@hdfcbank.com and we shall assist you.

-Bejoy
HDFC Bank Customer Assistance

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Dear one assist

Without any consent from card holder, hdfc deducted money for plan activation
I dint get any call to activate this one assist membership.
But they are automatically debited my hdfc credit card.

Please do needful to refund the charge.

Don't activate this type of subscription in future. With out my knowledge.

If not i will cancel my account in hdfc bank account.

Email id:-press. [protected]@gmail.com
Mobile number:-[protected]

Thanks & regards,
Amrendra kumar arya

HDFC Bank customer support has been notified about the posted complaint.

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[email protected]

from Bengaluru, Karnataka

Oct 20, 2017

The demat account is created by Hdfc bank without informing me .
They deducted Rs 887 from my account as depository charges..

I want my money back ..This is cheating the customers .We keep our money in the bank with trust ..

With the attitude of cheating customers, bank will never grow ..

Please return my money back.

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Address: 641407

Website: www.craftsmanautomation.com

Please note that i applied for hdfc credit card and got reference no : [protected]s4. I got all verification done at my office and residence too. I got multiple calls at office too for verification. Today got checked in hdfc link showing track your card application. Found the reason as follows. Application reference number [protected]s4 status disapproved who called us for credit card and we never gone to hdfc for the same.

Dec 8, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 23, 2017

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

-Anay
HDFC Bank Customer Assistance

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Shantaram Alhat

Oct 20, 2017

My Home Loan Application Login date 31 july 17, application reject, than start hdfc loan process money refund scam till the date almost two an half month Complete.Still HDFC money refund in proccess. Better for feature Lifetime Avoid HDFC .

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Address: Bangalore, Karnataka, 560066

Hi,

I had lost my food plus card, i am a tcs associate, could you block the card and issue the new card. Also my old card has balance money in that account around 200

Could you please transfer the amount in the new card. I am waiting for you response.

The food card number is :[protected]

Please resolve this matter asap.

My email : snehal. [protected]@tcs.com

Nov 21, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2017

HDFC Bank Customer Care's response Dear Customer,

Our 24x7 PhoneBanking will assist you with hotlisting/blocking your card. Check PhoneBanking no.here http://bit.ly/2fEZqtn.

-Bejoy
HDFC Bank Customer Assistance

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sattar shaikh

from Mumbai, Maharashtra

Oct 20, 2017

I have to maintain minimum 10000 in saving account last time I check balance of 10131 and now is 9700 this Hdfc banks are thief thy stole money from account every time they deduct Money from my account they stole around 11k from my account

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Address: Mumbai City, Maharashtra, 400078

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 2884 without my concern on date:17/10/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Oneassist relationship number : 2939715
Name :- ankit rampyare yadav
Mobile no. :- [protected]
Credit card number ending :- 2884

HDFC Bank customer support has been notified about the posted complaint.

Oct 15, 2017

Siddhesh Jabare's response Still not responce

Oct 21, 2017

Updated by yadanki Still not getting responses from hdfc or one assist team

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S

Siddhesh Jabare

from Mumbai, Maharashtra

Oct 20, 2017

I'm using hdfc credit card since last one month card number ending with 2117. My account is activated with one assist mfee and charged amount 1299 rs with out my knowledge. I want to cancel the unauthorized plan against my card, and also credit my money in my credit card who you have deducted in my credit card account
Cust id[protected]

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Jagadeesan Gurusamy

from TIRUCHENGODE, Tamil Nadu

Oct 20, 2017

Credit card outstanding amount s paid on 17th Oct. I didn't receive any proof for that so for.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Oct 23, 2017

Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2475683 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)

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Address: Khordha, Odisha, 751021

Is there any process to taking money for a job in hdfc bank. Someone taking money from a candidate near around 80000 rupees and give a job in hdfc bank as a post of officer. Hdfc doing this kind illegal activities.

Hdfc branch code-2542
Employee code : 186593

She is got job from bank against money.

Kindly request to senior management team to verify all the details.

Regards
Rahul

Nov 27, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 23, 2017

HDFC Bank Customer Care's response Dear Customer,

Please note that HDFC Bank does not: - charge applicants any recruitment fee for gaining employment / ask you to deposit any money for giving job offers; - authorize any third party (such as vendors, placement services, recruitment agencies etc.) to make any employment offers to the applicants / candidates and does not collect any fee / registration / recruitment charges etc for referring and placing applicants / candidates with them. Please note that any offers / benefits / content / instructions presented in such misleading communication / Employment Portals impersonating HDFC Bank, do not represent those of the company and are contrary to our company policy. If any such entity or individual fraudulently representing HDFC Bank approaches you, please refrain from responding to them and do not pay any fee / charges / payment to them. HDFC Bank will not accept any liability for the actions of candidates on spoofed mails / communication. You may check the authenticity of an offer letter on the HDFC Bank website (http://www.hdfcbank.com/htdocs/aboutus/careers/default.htm) Furthermore, if you are interested in a career with HDFC Bank, we request you to visit our careers page and view the current openings. In case your profile is found suitable for a particular role, somebody from the HR Team will reach out to you.

-Anay
HDFC Bank Customer Assistance

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Address: 560029

Website: HDFC BANK BANNERGHAT ROAD BENGALURU

Hi sir,
I am jagdeesh jinde and i open a acc in hdfc bank bannerghatta road banglore, through a company where i was working and within 8 days i left that company and now after 8 month they charged me rs 2125 (Minus). So please help me to close acc or to guide me to wave off the non maintance balance
Acc no. [protected]
Mobile no. [protected]
Customer id: 71365636
Bank address: hdfc bank bannerghatta road, branch code:514 branch telephne no. [protected] ifsc code: hdfc0000514
Bangaluru-560029
Rbi instruction copy of link is attached below
https://rbi.Org.In/scripts/notificationuser.Aspx?id=9343&mode=0

Nov 26, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 23, 2017

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

-Anay
HDFC Bank Customer Assistance

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Address: 560098

Website: www.hdfclife.com

Policy no. 15339604, when the policy is matured, the company has blocked the funds of rs. 32936 and paid only the rs. 249000 where as i have paid the total premimum for 5 years is rs. 300000/-

I have been asking for the detailed payout done to me by mentioning total premium paid for 5 years with additional bonuses mentioned.
Also please note that, i was not aware that if i select extend cover option, you will retain/block the maturity payout of rs. 32936 for the same. This was very high amount for the extend cover option. You have not taken any prior consent from me on accepting the 32936 amount for extend cover option. Don't you think this was cheating a customer. Just for a calculation i have paid rs. 3 lakhs premium amount for 5 years and where as i have got the maturity payout of rs. 249000/- where was the difference amount.
I will approach your ombudsman and write to him about the complete status of this policy. Also will initiate legal proceedings on this. Absolutely this is cheating from hdfc life.
Please workout the amount of premium paid and you have returned the maturity amount. Let us know where to meet face to face with your management team.
Request you to kindly rework on the maturity payment and ensure you refund the amount which should with beneficial to a customer which is above the premium paid.
Regards,
Sekhar g prasad

Nov 20, 2017

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2017

HDFC Life Customer Care's response Hi, kindly write your issue in detail to us at [protected]@hdfclife.com from your registered Id fr us to look into it and to reply to you accordingly with our resolution. Incase you have emailed to us already then do share the interaction Id for us to get the same tracked.

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Address: 641603

Website: Payzapp

Dear sir,

I added 5000 rupees in two times to my payzaap account on 14th sept-17 from sbi bank credit card but the amount is not credited to my payzaap account, but 10, 000/- deducted in my credit card and its not refund till now. Many time am trying to customer care but there are not pickup my call, so please refund it in urgent basis. Please do needful its very urgent.

Registered number is[protected]

HDFC Bank customer support has been notified about the posted complaint.

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K

kingfruit

from Delhi, Delhi

Oct 21, 2017

Hello sir,

Today one person called me Rahul sharma from HDFC payzap customer care reference.. but again my account debited 5000 rs...what i do...?

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Address: Pune, Maharashtra, 411009

I had current account in your hdfc bank, sahkarnagar branch, pune, maharashtra. I wants to cancellation of bank guarantee related of my work so i requested your staff to cancellation of this bank guarantee at 26 sep 2017 till the bank guarantee it’s not release in my ac. And i done your legal process from my side and please do some rules n regulation to your staff for how to communicate with customers especially to siddharth singh

Nov 20, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account, complete address of the branch and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

HDFC Bank Complaints & Reviews

File a complaint to HDFC Bank

HDFC Bank reviews & complaints page 1116

irrelevant debit message

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credit card

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unauthorised credit card charges

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unnecessary hold amount

hdfc credit card

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credit card finance charges and late fee just for 3 days of delayed payment

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dormant account reactivation

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two wheeler loan

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third party fund transfer

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request given to cancel hdfc credit card

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credit card emi option

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one assist membership

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credit card - disapproval

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lost my hdfc food card

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hdfc credit cards-cancellation of one assist membership

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taking money for job

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wave off the negative balance from my hdfc acc

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maturity amount of the policy

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payment not received

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bank guarantee & your rude behaviour staff

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