HDFC Bank Complaints & Reviews

Address: Hyderabad, Andhra Pradesh, 500081

Hello,
On 16th oct and 17th oct, i transferred 10, 000 rs to a wrong icici account from my hdfc payzapp account.
It was supposed to be sent to my account[protected] but it got transferred to another account[protected].
Transaction id[protected] and[protected].
I visited both the banks on 17th and told them the incident in details.
But no bank is ready to take the responsibility and solve the issue.
Icici bank not gave me the details of account but said as hdfc payzapp is the initiator of the transaction, they have to raise the request.

Hdfc bank said, as the transaction has completed, they can not raise the request and icici bank has to support.

Please help me and refund the money or at least contact to that person and ask him to send it back.

HDFC Bank customer support has been notified about the posted complaint.

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Address: Pune, Maharashtra, 411037

I am bhupendra vibhande and my savings account no is [protected], my debit card is matured in jun 2017. I have applied for the renewal of the same and repeated follow up. But last three times i have not received the debit card but i have received e-mail from you on 19 sep, 26 sep and 16 oct. All the mail are stereo type stating that, the addressee is not found.
But i would like to confirm you that i am staying at the same address as given in the record.
Please do the necessary arrangements to deliver me my debit card at the earliest.

Regards,
B a vibhande.

Note - you can send my card to your b t kavade road, mundhava, pune branch, from where i can collect by hand

Nov 18, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2017

HDFC Bank Customer Care's response Dear Customer,

We have checked our records and found that your debit card was been returned to us for negative reason i.e consignee shifted. Pls update your latest communication address with us and post updation mail us at [protected]@hdfc bank.com from your registered email id to redispatch the card on new address: Address updation through Netbanking : Please follow the below steps to update the address through Netbanking: Log in to your NetBanking account Click on “Update contact details” on top of the page Click on “Update address” Click “Update” tab. You will be redirected to upload the self-attested scanned copy of document. Update your address under "Address details" Select the document type that you wish to upload from the drop down menu under "Address proof" Click "+" and select the document Click "upload" Type the code shown in the box Select "I/we confirm that we have read the Terms & conditions and that all details provided on the form are true & correct" Click on "Submit" Following are the documents that you can upload as Address Proof during the above procedure: 1) Passport 2) Driver License 3) Voter's Card 4) Aadhar Card 5) Central or State Government issued ID Card. If the request / document is in order, the address would be updated in 2 working days. Alternatively, You can submit an application for change in address duly signed, at the branch. Please mention your Customer Identification Number in the request. If your account is a joint account and if the joint applicant wishes to change the address, please fill a separate form for his / her address change. We regret that we are unable to process the address change request through PhoneBanking, e-mail, scanned, or faxed copy. The form for the address change needs to be submitted together with a documentary proof of address (please carry your original documents with you). The document needs to be self attested by yourself. Please refer the below link for the combined address form. http://www.hdfcbank.com/assets/pdf/Combined_Address_Change_Form.pdf You can also refer to the Documents accepted as proof of mailing address in the below link. http://www.hdfcbank.com/assets/pdf/Proof_Identity_Address.pdf If you send the address change request / letter through courier, post or a bearer, it needs to be necessarily accompanied by self attested copy of any one of the acceptable documents for establishing proof of address for the applicant whose address needs to be changed. Your mailing address will be updated within 7 working days, once the application with any of the supporting documents is received and found to be in order. The change in address will also be confirmed through a SMS in the registered mobile number. You may also confirm the change in address by logging into Netbanking through "My Contact Details". If you have availed of other products offered by the Bank viz. Loans, Credit Card, Depository Services, Securities Trading Account etc., kindly approach the branch for assistance in getting the address changed in those systems as well. You may visit the following URL to access information for the complete address and contact details of our Branches as well as our PhoneBanking numbers: http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch/all-facilities/gxissh3j http://www.hdfcbank.com/personal/find-your-nearest/find-phone-banking

-Bejoy
HDFC Bank Customer Assistance

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Address: Pune, Maharashtra, 412308

Dear sir, my two wheeler loan a/c no[protected]. Rs. 2057 monthly emi has been deducted on 05/10/2017 from axis bank a/c no-[protected] but i have called to deposit of rs. 651/- extra due to showing on loan statement that amount has been deducted from bank on 18/10/2017 due to insufficient fund. It is not understood that amount has been deducted from bank on correct date but your statement showing wrong information. Please clarify. Regards.

Moizul laskar ([protected])

Nov 19, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2017

HDFC Bank Customer Care's response Dear Customer,

Incase of a returned EMI, the following charges are applicable: Return charges: Rs.550.00 per instance + GST 18%. Late Payment charges: <2.00% or 2.50%> per month (Calculated on daily basis from the date of return of EMI till payment of outstanding EMI)

-Bejoy
HDFC Bank Customer Assistance

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Website: www.silvaexportandtravels.com

Hi,

Greetings of the day!
I am an account holder of [protected] a/c holder of hdfc bank.
I would like to bring to your notice that i have done three transactions to a particular account to a merchant for a job service promised. I was not aware that it was a fraud business they are running to get money from candidates with false promises and blocked the number i was trying to contact them after providing them the money they had asked to proceed. Please kindly dispute this transactions done to the vendor account. They asked 3500/- for registration. Then they asked 13500/- for insurance and medical to proceed further. Then they had asked 20000/- for visa purpose to deposit to go further. Once i had deposited the entire money on periodic basis trusting them, they immediately blocked my number. My friend tried reaching them. They informed him that my visa got rejected and they have to pay a bribe of 20000 /- again to proceed further. They are still trying to extract more money from me. I would henceforth earnestly request you to kindly dispute the entire transactions done to this account of niraj kumar under the description of silva travels, and to please help me refund my hard earned money back soon from this fraud racket. If you need any further information, you can reach me at [protected] / [protected]. I have attached the dispute form in the mail attachments for your assistance and investigation.
I have tried reaching the customer care but they keep asking me to contact the nearest branch who in return tells me to contact the customer care.

I look forward to a speedy action from your part as this might save other candidates too from being a victim of this fradulent activties.

Thanks and regards,
Neha mandal
[protected]

+1 photos

Dec 12, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2017

HDFC Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. Our team has made a note of your concerns and will contact you soon with an update on your issue with in 3 working days on your register e mail ID. Case is pending with Reference number for your query is[protected].

-Bejoy
HDFC Bank Customer Assistance

Oct 24, 2017

Updated by Neha Mondal HI,

I have not received any update to this complaint status .This is not acceptable since it has been a week and I have waited for a buffer time for two days .

Regards.

Verified Support

Oct 25, 2017

HDFC Bank Customer Care's response Dear Customer,

Our team has already responded to your email on October 18, 2017 at 07:02 PM. Please be informed that HDFC Bank is not in position to validate a an IMPS transaction which is done. Further, we request you to lodge a FIR against the same. For any further assistance and for all your Banking needs, you may please contact your relationship Manager Sneha Srivastava on [protected] at Sneha.[protected]@hdfcbank.com.

-Anay
HDFC Bank Customer Assistance

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N

Neha Mondal

from Hubli, Karnataka

Oct 24, 2017

HI,

There has no update to this case since one week. This is not acceptable .

Regards,

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Address: 560043

Hi,
I need an apology letter from the credit card collection team for misbehaving with me and my family. First to make a payment, i have been trying

To call them for a week now and no one is interested. When i call jyothi phone : [protected], she is too arrogant and says she is at a higher

Post and cant listen to me.
She makes one of her employees (No : [protected]) call me and he says he is going for lunch so he doesnt have time. I tell him that i need to talk

As i am on a full day meeting. He puts me on hold, saying one min and decides if he has to order fish biryani or mutton biryani. When i asked

About this, he says he told me its his lunch break.

I come from an organisation who treats customers like king and here i dont even get treated like a customer. He says next time be prompt on your

Payment. I dont want a collection person passing lewd remarks on me. The collection team has been dealing in such a way that they have forgotten

The manners. I will never have bank with you again

I have called jyothi 35 times after my conversation with the agent and she never picked up

Nov 18, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2017

HDFC Bank Customer Care's response Dear Customer,

We're sorry to hear that. Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Bejoy
HDFC Bank Customer Assistance

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B

Balram Singh ART GALLERY

from Mumbai, Maharashtra

Oct 17, 2017

My card filed logged in on 23rd september...And during this i received e reference number and then application number and then received and did digital verification through tvw message, and card received almost date is coming to an end and till now i don't get any type of verification after digital verification...So please review this...

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Address: New Delhi, Delhi, 110020

For long time i am trying to close my saving account in hdfc bank but branch executive not support me for close my account..

My contact no is [protected]

Branch situated at mohan estate industrial area
New delhi -110020
Branch executives are saying that your account linked with credit card, but credit card dept. Ignoring this matter. Provide any solution

Nov 17, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2017

HDFC Bank Customer Care's response Dear Customer,

We're sorry to hear that. Please share your Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance

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D

Dinesh Chowdary vajja

Oct 17, 2017

I have transferred Rs. 6000/- from my ICICI bank to Payzapp app on 10/10/2017 . Amount was deductd but not added to Payzapp wallet. It shows your app has error and it closed and my balance was not added to account.
Please resolve this Query.

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S

sireesha N L

from Hyderabad, Telangana

Oct 17, 2017

I want PF Status

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Address: Bangalore, Karnataka, 560048

Hi team,

I have used my priority pass card which i got along with hdfc regalia card in bangalore's plaza premium lounge during august 2017. I used priority pass couple of times and i was not charged for that, may be some 25 rs or so. But this time, i charged very heavily close to 2000 inr for eating just idly and sambhar. I don't know the reason why i charged heavily this time.

If there is cap in using pp card then i should have got informed on that, neither lounge receptionist nor hdfc bank credit card division executive informed me on this.

Also, i did not receive any timely communication via sms, phone or mail on this. I mean if i should have been informed, then i should have not accessed the lounge.

I am very loyal customer of hdfc bank and always uses card and other facilities judiciously and never misuses any thing. Please check my cibil score, timely outstanding clearance record. Not even a single time, my name appeared in defaulter list.

I would request you to please revert the transaction which has been levied on me. Charge close to 2000 inr is really unethical and not justifiable.

Also, please inform customers right in advance, so that they will be prepared and take decision accordingly.

Pfa transaction screen shot, for your reference -

And also below details, to server better -
Card number - xxxx xxxx xxxx 5328
Dob - 04-dec-1983
Phone - [protected]

Hoping a quick resolution from you on this issue.

Nov 21, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Oct 17, 2017

Updated by satishvermatcs Transaction Proof

Verified Support

Oct 21, 2017

HDFC Bank Customer Care's response Dear Customer,

We take this opportunity to clarify that if you are using any Domestic Lounge visits using priority pass then same will be charged at US $27 + GST as applicable effective from 25th May 2017. We wish to inform you that lounge access updates are intimated to the customer's vide Estatements / Bank's website. The website was also updated in the month of March 2017. Charges will be billed to your credit card statement within 90 days of Lounge visit. Any lounge visits out of priority pass network will be chargeable as per the discretion of the respective lounges. For further clarification on the features of the credit card please visit the below link. https://www.hdfcbank.com/personal/credit_card/regalia-card?id=gts8miq2&path=regalia-card.

-Bejoy
HDFC Bank Customer Assistance

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Hi sir,

There is two fraud transactions happened with my hdfc credit card on 20/09/2017 rs. 2200.00.

I don't know how and why that money got deducted from my account.

Please check and refund this amount back to my credit card account immediately.

Below is the details of transaction:

20/09/2017 one97 communications ltnoida 2, 200.00

Thanks & regards,

Sayani sengupta

Nov 17, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2017

HDFC Bank Customer Care's response Dear Customer,

We're sorry to hear that. Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance

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N

naveehdfc

from Mumbai, Maharashtra

Oct 17, 2017

Dear Team i have settled all outstanding amount of HDFC Card no[protected] please remove from cibil to update my cibil score

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J

Jig's Mistry

from Mumbai, Maharashtra

Oct 17, 2017

[protected]
Jaiminmistry

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Dear sir/madam,

It is to inform you that i had requested for reversal of late payment charges to your representative. But every time your representative would promise me that the same would be reversed in your next bill, every time would be fulfilled by your agent/representative. Due to this, such late fee increased to rs. 9643.49 (Given below) which leads to creation o[censored]nnecessary liability on me.

Statement period late fee finance charges

March, 2017 700.00
April, 2017 700.00
May, 2017 700.00 522.34+83.75=606.09
June, 2017 - 587.63
July, 2017 700.00 591.03+83.49=674.52
August, 2017 700.00 1231.47+63.70+10.43=1305.60
September, 2017 750.00 1380.02+65.59+24.04=1469.65
October, 2017 750.00

So, it is my humble request through this letter that pls reversal those unnecessary charges that levied against the credit card bill as early as possible so that i can clear the all dues of credit card. I want to full & final settlement of this card. Following of the detail of my card:-

Cardholder name:-nitish gupta
Reg mob no-[protected]

You can reached me at my registered mobile no.in case of any problem your kind co-operate in this regard is highly appreciated.

Nov 17, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2017

HDFC Bank Customer Care's response Dear Customer,

We're sorry to hear that. Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Bejoy
HDFC Bank Customer Assistance

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S

Sowmiyaa Selvan

from Chennai, Tamil Nadu

Oct 17, 2017

Transaction ID[protected]
Transaction amount 8000
When will it be credited back ?
The amount is debited from HDFC Bank but it shows transaction is pending in status ?

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A

Arjun B.Rathod

from Morjim, Goa

Oct 17, 2017

Dear financiar please provide car loan statment up to till date my loan account no is 41097338 & cONTACT No is [protected]

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S

Sivannarayana99

from Hyderabad, Telangana

Oct 17, 2017

Dear sir, My name is N.SIVANNARAYANA my old credit expired Aug-2017 but newcard not delivered my address but it was generated in online.There was no use in online because the card number also i don't know .Please send my card registered my home address.

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J

Jini Srivastava

from Mumbai, Maharashtra

Oct 17, 2017

Hi
I have done an online transaction of Rs.767.18.Amount has been deducted from my account but transaction is not completed .Till what time that amount will be refunded to my bank account.
Thanks
Jini Srivastava

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Address: Ahmedabad, Gujarat, 382330

Hello,

This inform to us unnecessary visit 12/10/2017 time 15:00 and fraud inquiry at my home for house loan. This is very serious matter. I have not taken any loan for hdfc bank. I guy was visit my home &he is confirm the i m hdfc loan department for loan inquiry regarding brikesh patel loan amount was 25lac. It has to be wrong information pass from hdfc bank. He is go to my neighbor. And asking my from hdfc bank from loan department. Also call to neighbor son fron krushan bhai and correspondence and he is asking please share brikesh patel mother number and where is she job location. This is very serious matter from your end.

Agent number is [protected]. From hdfc bank so why are the wrong information pass the i m hdfc bank loan department.

Point below mention.

1. [protected]
2. Hdfc loan department shivalik.
3. Call recording proof.
4. Wrong information pass.
5. Who is this voice.
6. My call recording proof.
7. Unnecessary fraud loan member visit at my home.
8. I want to full investigation from your side.

I have called this number 13/10/2017. This number is mr. Sandeep panday. We have just talk to your are come my home. Then he is very aggressive tone and berate this voice. He is confirn the never come to my home. So who is come my home and this number mr. Sandeep panday called neighbor. If mr. Sandeep does not come then how to put the phone so how did this number talk?

Please confirm the who is came to my home and fraud inquiry.

Brikesh patel.
[protected]

Nov 18, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2017

HDFC Bank Customer Care's response Dear Customer,

Please write to [protected]@hdfcbank.com with details of the issue faced, your Account number, contact number and transaction details.

-Manoj
HDFC Bank Customer Assistance

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Address: Churu, Rajasthan, 331506

Hi there. I dont know what is happening. My cc is showing limit left around 22000 (Cash-credit).
But whenever i swipe it somewhere or i use it for online transaction it just goes decline.
Please let me know the real issue.
Card ending 1408. Please check the query asap nd resolve this please. I will deactivate my account nd will throw this card away.

Nov 17, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your Card details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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B

Baladepak

from Hosur, Tamil Nadu

Oct 17, 2017

Hi, I have forget my credit card pin number instead buying foods and in tryed 3 times so please resolve the issue as soon as possible... Humble request...!!!

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R

Rashtradhwaj

from Dhule, Maharashtra

Oct 17, 2017

Hi, Sunday I tried to transfer Rs 3000 from HDFC Debit Card in Pune my transaction showing sucessful but amount has been deducted from my account and not received to benificery even if all account details are correct. Kindly do the needful and what to do..

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A

Alok namdeo

from Mundi, Madhya Pradesh

Oct 17, 2017

I have withdraw 900 rupees in indusand bank atm in nehru nagar locaation at 03.10.2017. i didn't received the cash & account is debited & still my account is not credited So, please credit my amount as soon as possible.

Details are given below
Acc/no -[protected]
Branch - kolar branch
Account-salary.

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S

Shriom Tiwari

from Raha, Assam

Oct 17, 2017

Sir, I have used hdfc debit card in bob atm on 06 Oct 2017 for made transaction rs. 2000. It was failed and not received the money to atm but amount is debit in my account. So please refund the amount to my account as soon as possible. My account no. [protected]

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K

Khanabhai

from Kokrajhar, Assam

Oct 17, 2017

Mera hdfc me salary account hai wo cheng karna hai eske liye mere ko noc
Chahiye.mere ko koi loan nahi hai.fir bhi
Bank kyu noc nahi deti hai

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A

ashish bharate

from Mumbai, Maharashtra

Oct 17, 2017

DEPOSITORY CHARGES is deducted with out inform by bank it is the wrong things by bank

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N

N Jyothi

from Mumbai, Maharashtra

Oct 17, 2017

I am not getting statement on monthly basis nor any SMS for outstanding. Kindly arrange for the same

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A

amanchugh.1993

from Noida, Uttar Pradesh

Oct 17, 2017

I just logged into my HDFC netbanking and find that under Loans tab, it is saying that there is no loan mapped to my account.Please help as I have almost paid 12 months EMI out of a 5 year Tenure.
Hope you can help me.

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Address: 390019

It has been about 2 months i have opened nre and nro account with hdfc bank in gujarat, at the time of opening my account the lady (Ms mamta sonare who opened my account) had my mobile no. Written in residence phone no. Instead of mobile phone no i am not able to transact as it says my phone and email id are not set up
I have been receiving email regarding my account information and balance alerts etc
I have submitted all my documents as requested updated my kyc documents recently

Nov 17, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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I ve preclose my jumbo and insta loan in july'17 yet i ven't received closure stmt for it. Being calling to phone bank from last couple of months nothing is working out... Pathetic service.. Feel cheated.. Everytime ur executive say give 4 days i m waiting for last 4 mths... Doesn't understand how much time it takes to generate a stmt. Hope atleast now i will get a response.

Nov 19, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue, loan account details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance"

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Address: 110032

Hi team,

I am using hdfc credit card from last more than 4 years but i haven't miss any payment of it but this time i missed payment of around rs.3, 500 and paid late by 8-9 days around but what i can see is the heavy charges in the form of late fees and finance charges, applied in my next bill which is not justified at all. (As shown in the below screenshot).

I request you to please take this as an exception and reverse the same charges from my account.

Thanks,
Ca. Gaurav jain
+91 [protected]

+1 photos

Nov 18, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2017

HDFC Bank Customer Care's response Dear Customer,
Request you to provide us your credit card number, issue details, charges details and registered contact details by writing from registered email ID at [protected]@hdfcbank.com. Please mention Reference Id TTU[protected] in the subject line. Our concerned team will get back you.
-Manoj
HDFC Bank Customer assistance

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Address: New Delhi, Delhi, 110018

HDFC bank needs to give it's EMPLOYEES some serious training material on customer service. I applied for PL and was told it will be processed in a week .. it took then 3 weeks to process the application. You call them 5 times for the same query and you will get 5 different answers and none of the answer is true.
Poor customer service.
You drop them emails, they will not respond.
You call them, they will hang up on you.
I wish HDFC goes bankrupt and gets lost from the business.

HDFC Bank customer support has been notified about the posted complaint.

Oct 16, 2017

Updated by Alisha Mokha No update

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Address: Pilibhit, Uttar Pradesh, 262203

Website: [email protected]

Dear sir
This is bring to your kind notice that in the statement of month
Oct, 2017 the rs-1200/- is added for membership, at the time of
Issuiinng the card the agent do not told me about this type of
Charges otherwise we do not take this card. Please cancel/ommite the
Membership charge as i can able to bear this type of charges otherwice
Stop this
Card at once
Detail is given below
Name-sharad mishra
Mob. No..-[protected]
Card no.[protected]

HDFC Bank customer support has been notified about the posted complaint.

Oct 16, 2017

Updated by sharadm471 Dear sir
This is bring to your kind notice that in the statement of month
oct, 2017 the Rs-1200/- is added for membership, at the time of
issuiinng the card the agent do not told me about this type of
charges otherwise we do not take this card.please cancel/ommite the
membership charge as i can not able to bear this type of charges otherwice
stop this
card at once
Detail is given below
Name-Sharad mishra
mob.no..-[protected]
card no.[protected]

View replies

K

Kher Maulik

from Ahmedabad, Gujarat

Oct 17, 2017

Dear Sir,

AMB CHRG INCL GST FOR AUG2017-MIR[protected]

Please check this message, My account debited twice with this message. I want my money back ASAP.

membership fee - Comment #2886047 - Image #0

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K

Koustav Maity

from Kolkata, West Bengal

Oct 17, 2017

I have a salary account in hdfc bank.after quit the company this salary account is not used. After few months some amount of money is credited this account but rs 3118 is cut the bank. Can i return this money after closing my account???

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Address: Hyderabad, Andhra Pradesh, 500092

Website: www.cunsumercomplaints.in

I have transferred 5000rs from my payzapp account to my bank account but my amount from the wallet was debit and it was not credited to my brothers bank account and also i dint even got any response from the customer care when i mailed them and the number for helpline is not working. What should i do now. This is my transaction id[protected]it81ql8.

+1 photos

HDFC Bank customer support has been notified about the posted complaint.

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Hello,

I’m not receiving otp when adding a new beneficiery from past 4 months. I have spoke with customer care team, everytime they have been saying “the peoblem will be solved in next 24hrs”. I’m getting alerts on my mobile. Either the bank has to remove this otp option or provide good service. Hiw can i use the banking services with out receiving otp. Hope someone from hdfc bank will fix this. Thanks.

HDFC Bank customer support has been notified about the posted complaint.

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J

jay ram singh

from Delhi, Delhi

Oct 17, 2017

Hello sir,
my debit card i missing so i beg request to you please deactivate my debit card

debit card no:-[protected]
cvv:- no:-345
upto:-05/21
a/c:-[protected]
a/h name:- jay ram singh
Branch
UDYOG VIHAR

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On 7thoctober 2017 saturday i added 20, 000rs to my payzapp wallet by using my hdfc credit card, 20, 000 has added to the payzapp wallet, 1stly i transferred 5000 rs to my friends axis bank acc it shown that transaction is successful, i thought that it is credited and i started to transfer fund rs 5000 to my hdfc bank by two times it got succesful and also credited 10, 000 to my hdfc acc and lastly i send 5000 rs through contact name to myself it also got successful y transferred and credited to my acc, but the 1st transaction to axis acc fund has not received in to axis bank account but money got deducted from payzapp wallet.
A transaction from payzapp on which has not been refunded yet. On multiple queries, customer care support call centre anytime busy no response from hdfc, they just diverting by telling this is not our dept like that silly answers, no response right now,

Nov 19, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2017

HDFC Bank Customer Care's response "Dear Customer,

That sounds concerning. For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW & with the ref ID PZ[protected] in the comment box for us to track it.

Bejoy
HDFC Bank Customer Assistance
"

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D

DeadHeart100

from Kolkata, West Bengal

Oct 17, 2017

I made a payment to cesc for bill payment on 9th October, payment was unsuccessful but amount of money deducted from account, after 2 working days im still not getting back the amount to my account.. Please do something needful.

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Address: Solan, Himachal Pradesh, 173205

I suffered and torchered by hdfc bank from past 5 months. Seriously very unfaithful bank. No one in the bank executives cleared my query and creates unwanted amount day by day. All persons provide fake information. This is very disappointed because no any court, law and admin is present in india to stop this type of fake activities. And i also recommended to all users please do not use the hdfc credit cards specially.

Nov 16, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2017

HDFC Bank Customer Care's response Dear Customer,

Request you to share your card no., complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Y

Yashwanth Kumar Gowda

from Delhi, Delhi

Oct 17, 2017

Hi,

HDFC is Simply charging Depository Charges of 773.33, and Debit card charges of 885. And its was free debit card given for salaried account.

Thanks,
Yeshwanth
[protected]

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