HDFC Bank Complaints & Reviews

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 7695, without my concern on date:15/09/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Name :- murugesh
Mobile no. :- [protected]
Credit card number ending :- 7695

I got a call from a hdfc bank employee(Maria decosta) and she convinced me saying that I can get a moneyback credit card and I applied for that but when I got the card in hand it is a completely different one.So I tried to reach her over phone but she did not receive the call for 4/5 times, after that someone else received on behalf of her and said she is busy right now in a meeting and will call me after the meeting is over but she did not call and when I tried reaching her again she stopped receiving my call.
I do not understand these people can call randomly any number when they want us to get a card but when their part is done they will not even pick up our call.I did not activate the card and want it to be cancelled but that also I am not able to do by calling customer care as it is not activated.
I went to hdfc bank and they also refused to help and said I have to write an application and all.
When getting the card was so easy then why not cancelling and when it was mislead by a bank employee and then not responding to customer call.
Is this the way hdfc bank treats its customer!!
and these kind of treatments does hdfc bank tells its employee to do with customers, first convincing customer with false information and then stop responding once they successfully grab a customer.

Dear sir
I d undersigned account holder arif bharmal of savings account no.. [protected] of dahanu rd branch as well as a demat account in ur bank wants to bring to your notice that ur branch at dahanu rd didn't issue me 200 rs new notes they said that rbi didn't issued us but my frnd got 10 bundles frm tht particular branch. Though my friend must b ur valued customer but every one is important so pls take notice of such partiality n do d needful.

I am a hdfc credit card holder more than 7 years and this is the first time i cam to know about this rule of hdfc bank. My total due amount was inr 34, 342 and i have made payment of inr 30342 and inr 4000 was due. Now hdfc bank charge me inr1052. As per hdfc bank since i have not made payment of full amount so they charged me as per their rule. And rule s are

A) on the total amount from the statement date till the part payment date.
B) on the outstanding balance till the next statement date.
C) on fresh purchases done thereafter, till the next billing cycle.

So you can see point c, for fresh purchase also they charging rate of interst which is very very unethical/unlawal/unlogical.

So i think by this rule hdfc bank is doing wrong with their valuable customer and they should change this.

This is regarding the misbehaviour conducted by the security gaurd of the atm on model town, bahadurgarh, haryana. The gaurd is aged too much and is not even able to hear properly. I was standing in a queue and a person behind me went before me to use the atm to which i objected and in turn the guard started to argue with me stating "its his turn and you come out." to which i completely denied as it was my turn to use the atm for which i was standing for a long time in the queue. Without even knowing the exact situation he started arguing with me even though i was not at fault at all and he was even not ready to listen me. Later the gaurd said that he is not responsible to account the order of the queue in which they go inside and started arguing. He even threatened to file a false complaint against me to police. I request you to please take action against him. His name which he stated to me goes by "poon". Please hire a decent person to handle an atm so that in case of any misconduct he may be able to handle it unlike mr. Poon.

Regards,
Abhishek

Getting repeated calls from the number[protected] where a lady claiming to be my relationship manager asking for details of my hdfc securities detail. I didn't entertain her but surprised to see that user id has been locked probably from repeated false entries. I have received a sms from ad-nsesms which states "hdfc securities ltd has reported to nse that your fund balance 0 and securities balance 0 with them as on end of sept-17. See details at [protected]@hotmail.com"
I have unlocked the user id and found my account intact.
Requesting you to look into the matter seriously before unsuspecting customers are cheated by this gang of frauds.
Prof (Dr) sumanta kumar ghosh

Hello team

My cust id is 61098604. I have sent email regarding debit card emi complain to hdfc bank. I have recedived call from hdfc ashram road branch number starting from [protected] at 06:24pm. The person have called is very ruade and talking with loud and ruadely. He dont ready to listen my problem and he says me "dont educate me"i am very disappointed by this behaviour by hdfc bank employee. Also he has disconnect call without proper listening my issue so i request you to please provide feedback to concern person and arrange appologies call from concern person. Also please look in to my debit card emi related issue and provide resolution as soon as possible.

Regards
Prakashkumar

Cancellation of One Assist Membership
I am a HDFC bank credit card holder . The bank has auto debited Rs. 1299/- from my credit card number ending with 2007 without my concern on date:17/07/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1299/-

Name :- prashanth madishetty
Mobile No. :- [protected]
Credit Card Number Ending :- 2007

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 0624 without my concern on date:11/10/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/- and rs. 100/- for interest amount.

Oneassist relationship number : 2899838
Name :- palle sreekanth reddy
Mobile no. :- [protected]
Credit card number ending :- 0624

I invested through mayur vihar delhi branch in hdfc life assure classic plus plus in 2 policies by advisor alok from mayur vihar branch hdfc life, delhi branch whose phone no is [protected] and smc insurance brokers pvt ltd. He cheated and wrongly elevated me the returns to be huge with holiday pakages and rebate which was unrealistic. He harrassed me and pressurised me to buy. Now he is not picking my phone to explain falsefied facts. I would immediately like to cancel the policy. Copy has been sent to irda minisrty and consumer redressal. I would wait for your call and processing of cancellation as i would request you to help me to get back my money which i earned money for my handicap brother for treatment in future.

Policy no 19628739 and19632585
Swetabh raj and saumya shivani

I want to close my reimbursement a/c and hence i went at the technopolis branch, sec-v, kolkata, wb for closing it. They said they will close it within 7 days but my reimbursement a/c is not closed yet also wen i'm trying to contact through phone banking they aren't responding for long time and wen they are connecting they say that they are transferring the call at other department and they end up the call.

Please donot harass public through your poor service. We cannot be at your bank during our work hours everyday. We have lot more activities to do.

Stop or deactivate one assist m fee i never opted this service refund 1299.00 inr

Dear sir/madam,

An hdfc bank customer: yes
Product / service: credit card
Query related to: unauthorised transaction
Type of query: unauthorised transaction
First name: mohammad
Last name: faisal
Bank account number: [protected]
Date of transaction: 10/17/2017
Amount: 1299.00 inr

Feedback or comments:
One assist m fee refund this amount asap i dont and never activate this service and my credit ending no 8638 not received yet please insure me the status of the card

Email id: mohd. [protected]@yahoo.com
Mobile no: [protected]
Relationship no. 2940457

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 6704 without my concern on date:17/10/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Oneassist relationship number : 2939295
Name :- mohammad ali sayyad
Mobile no. :- [protected]
Credit card number ending :- 6704

Dear concern/ one assist,

I got credit card ending with 7725 two days ago and has been debited with rs.1299/- towards one assist membership fee on 17/oct/2017.

While filling credit card online form, i specifically declined that service and also intimated the hdfc executive about it. I also didnt get any call to activate this one assist membership. But they automatically debited my hdfc credit card.

Request you to don't activate this type of subscription in future and also unsubscribe me from this service right away.

It's unnecessary for me to have a one assist relationship, hence kindly resolve the issue and refund the debited amount and never repeat it again without my consent.

Hope i will get back my money asap.

Pallavit nigam
7710*02

I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 3522 without my concern on date:16/10/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

One assist relationship number : 1381714
Membership id: [protected]
Name :- mallareddy marri
Mobile no. :- [protected]
Credit card number ending :- 3522

I have taken a personal loan of rs.10, 50, 000/- from hdfc bank during august 2016. I have paid the emis on regular basis without any default. I wanted to preclose the loan account and approached the bank for the same. They asked me to pay pre-closure charges of rs.42000 @4.72 per cent apart from outstanding loan amount of rs.8, 72, 000/-. I have contancted bank customer care and physically went bank branch for waiver of these penal charges. I have also requested through mails for waiver. But bank people are not at all waiving these charges. I have paid processing fee, insurance charges, service tax, stamp duty etc at the time of loan sanction. I have also paid interest on the loan amount regularly without any default on the due dates. After 15 months i wanted to close the loan account. Inspite of all these they are charging me with these unjustified penal charges. Please help me in this reguard. Thank you

I'm disputing 599.00rs of 839.00rs. I bought fashion cult been cotton and lycra slim fit trouser for 839rs. Paytm order #[protected]. I used my hdfc bank credit card. I returned the item on august 20th, 2017. Paytm processed the refund on august 22nd, 2017 for 599rs. Received an email confirming hdfc ref#74766517234733732176033 but the refund is still not received in my hdfc credit card account. Please assist.

My credit card transaction was declined when i tried to purchase an item online at around 12 30 pm on 17th october. I subsequently got a call from the transaction monitoring team asking for verification on the transaction and i gave them the details required to verify that it was me entering the transaction. I was told that my card would be unblocked in 15 mins but when i tried to do another transaction in the evening at around 8 pm it got declined stating that my card was still blocked.

I repeatedly called the customer care helpline at least 5 to 6 times after this error however, no executive responded to my calls even after waiting on the line for 10 to 15 mins each time! I tried to do the transaction two more times after that hoping the transaction monitoring team would call me again but now i am unable to even connect to the customer care number since it says that the verification of the last 4 digits of my card is invalid since it is blocked!

This whole incident has been extremely inconvenient and i need my card to be unblocked as soon as possible, hopefully today itself since i have a purchase to make which is time restrictive.
Kindly resolve the same at the earliest.

I have applied for credit card 2-3 weeks ago and hdfc bank has sent me the credit card through blue dart couriers.

I am working in a company and my job timing is 9am to 6 pm (Monday to friday)
With sat-sunday holidays. Blue dart courier is coming to my current address on my office working hours. I have told them to send me the parcel on saturday or sunday and they said ok we will send you the credit card on saturday but they are not coming on saturday-sunday and calling me on weekdays and telling me that sir i have at your address can you collect the parcel. How can i collect it? Why dont they come to my office address?

Please help me out in this case

Kunal jain

Hdfc customer id : 67418067

Hi,
I have been using credit card since september 2016. I was lured to take credit card by offering me lifetime free membership. I asked them thoroughly that is there any hidden term and condition for which i will be charged. They cleary denied that i will never be charged for my membership. This month i saw in my credit card statement a transaction of 500 rupees in addition to rs.90 igst for membership renewal fees. Since the words from my bank are now broken, i feel the strong urge to make them correct this as per the offer they gave me. I request bank to turnoff this transaction and not charge me for the membership fees.
Kindly look into it and resolve the issue.

Regards
Vaibhav bhardwaj