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HDFC Bank Complaints & Reviews

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Updated: Feb 20, 2026
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HDFC Bank reviews & complaints page 1141

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K
karnjaini
from Siliguri, West Bengal
Sep 20, 2017
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Address: Gurgaon, Haryana, 122015

This is regarding the relationship manager named mr. Shashank ([protected]) and mr. Anil kumar ([protected]).

I needed bank statement of my savings account on urgent basis.

These two continuously made a fool of me by delaying it.

All they were saying was our runner is just leaving, he is just leaving.

Full day passed, they did not send.

What the hell these relationship managers are meant for?

I am with hdfc bank for the past 8 years and not even once mr. Anil (Earlier rm) and now mr. Shashank (New rm) has helped me with anything.

All they gave is excuses.
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 23, 2017
HDFC Bank Customer Care's response
Hi,

I'm really sorry to hear that.Please share your Account No. with contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help me track your e-mail.

-Bejoy
HDFC Bank Customer Assistance
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    M
    maheshp25
    from Chennai, Tamil Nadu
    Sep 20, 2017
    Resolved
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    Resolved

    Address: Pune, Maharashtra, 411014
    Website: payzapp.biz.hdfcbank.com/HDFCPayZapp

    I have done transactions through payzapp bharat qr code for irctc ticket, as train cancelled they refunded money to payzapp account but it was not refunded to wallet of payzapp, even payzapp transaction history shows amount refund but it is not credited to wallet of payzapp. Please help me in this matter.

    Transaction details:
    Payment through payzapp bharat qr
    Booking date :[protected]
    No of tickets: 2 nos
    Fare : 415 rs
    Total transaction : 415 +415 = 830 rs
    Irctc pnr : [protected]
    [protected]

    My details:
    Payzapp account: in[protected]
    App version: 3.02.01.10 [3020110]
    Phone make/model: coolpad cp8298_i00

    Name: mahesh patil
    Mobile no: [protected]

    If any additional information required plz call on same mobile number.

    I hereby attach transactions history for your reference, it shows amount credited but money was not added to wallet.

    Regards,
    Mahesh patil
    [protected]
    Oct 31, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 29, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    We would like to inform you that the IRCTC refund amount of Rs.830/- (415+415) has been credited to your PayZapp account on[protected]. The refunded amount was utilized for further transactions.

    -Bejoy
    HDFC Bank Customer Assistance
    Hi,
    I made a transaction through BHARAT PAY QR at IRCTC website to book tickets, and due to some reason I cancelled my partial booking for the same refund has been paid by IRCTC but the refund amount is not credited yet.
    Kindly check and confirm the details of refund amount of 2350 INR.
    Refund reference no is - 74506211140000008475830
    My referral mob no is - [protected]
    Registered email add - [protected]@gmail.com
    Kindly verify and process my refund as soon as possible
    Thank you.
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      S
      Shaik78678
      from Bengaluru, Karnataka
      Sep 20, 2017
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      Address: Mysore, Karnataka, 570019

      Hello,

      I did a transaction from payzapp on 10/09/2017, in which i tried to move money from payzapp account to my bank account, while doing so i entered wrong ifsc code, hence the transaction got failed, but the money was deducted from my account, which has not been refunded yet. On multiple queries, customer care support is not providing any satisfactory answers. It should have been refunded within 5 working days, please check.
      Amount debited from my credit card(Kotak credit card) hile adding the money.. however not reflecting in Payzapp wallet.. Payzapp registered with [protected] number. Kindly help me refund the amount. transaction done on 14th Sep-2017 for 10000(5k each time)
      Dear Customer,

      That sounds concerning.​ For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

      -Bejoy
      HDFC Bank Customer Assistance
      Mrinmoy Das 9991's reply, Nov 8, 2017
      Why your customer care no. Does not work. I have tried many times and it shows you people are very busy attending other customers.

      I have complain and send email to [email protected].

      When I will get reply and my refund. My ticket no. Is 113-791
      I got the refund yesterday, thanks for the support.
      I done transaction 5000 rs 3 days back but still not refunded to my card nor payzapp please refund it asap by taking it high priority
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        V
        Vigneshdas07
        from Chennai, Tamil Nadu
        Sep 20, 2017
        Resolved
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        Resolved

        Address: 638002

        I have transferred rs.5000 from my personal savings account to my payzapp account but the transaction got failed. But the money was debited from my bank account. I have raised a complaint mail to payzapp immediately but i received only a system generated mail. It is 9 days since this happened i'm yet to receive refund or any proper reply from hdfc..
        Oct 27, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 21, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        That sounds concerning.​ For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

        -Bejoy
        HDFC Bank Customer Assistance
        Verified Support
        Sep 21, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        That sounds concerning.​ For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

        -Bejoy
        HDFC Bank Customer Assistance
        Verified Support
        Sep 26, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        We are yet to hear from your end, kindly share your experience using the below given link: http://bit.ly/2aJ9wGW -

        Anay
        HDFC Bank Customer Assistance
        The amount was deducted from my account but not showing in payzapp,
        kindly resolve this issue ASAP because my 9600 RS got stuck in your this app issue
        Rs. 826 has been debited from my salary account without any prior intimation. HDFC bank did not tell about this charges while opening Demat account and really they are looting from customer.

        I want my money back to my account.
        As I have very bad experience in HDFC kothrud branch 0149 . I want close my saving account & Demat account. Non cooperative nature & not accept the account closing form . Lot's of extra charge is add to account.Very pathetic way to close account & unwanted charge is applied.
        We have a HDFC swipe machine in our restaurant. The same machine has been stopped due to non availability of GST number. We are continuously following up the same with Mr. Sudhir Kare from HDFC. We are not getting response from him. We are facing a lot of problem due to this.
        I would request the seniors to please look into the matter and oblige
        My hdfc credit card got expired. What is the procedure to get a new card?
        My transaction id is :[protected]VD47hB6. I trnasfered 5000 money from app to bank. but its failed. i didn't get money to myapp and its not transfered to my account. how my money will come to my account. its urgent to me.
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          J
          jasbir likhari
          from Chandigarh, Chandigarh
          Sep 20, 2017
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          Address: 160022
          Website: Customer Care

          I paid my tata sky bill amounting to rs 2000/- through my credit card on 17 sept 2017 at about 1.37 am. This amount has yet not been credited to my account of tatasky. On speaking to the customer care of tatasky, i was advised to obtain transaction number from my credit card bankers, which is hdfc. I have tried atleast 50 times between 1930h and 2340h today ie., 19 sept 2017. After being put on hold to wait for the executive, there was no response. This was very humiliating and reflects proffessional incompetancy. Kindly take strict disciplinary action against the concerned and intimate my transaction number at the earliest.
          HDFC Bank customer support has been notified about the posted complaint.
          My name is Rahul and HDFC is deducting ASD charges without my intimation. Last time they deducted 400 and today they hve deducted 708 /- as ASD charges which I am not aware of.
          How can they deduct money without my prior intimation?
          Even I am not aware of what is ASD charges
          This amount don't credit Beneficiary account
          Pleas Return my 50000/- amount in my account
          and inform me.
          My HDFC Account Number - [protected]

          Beneficiary Account Number- [protected]
          Allahabad Bank Haldwani Branch
          Transaction date 11 September 2017

          Transaction ID is[protected]vZ77kY1
          Dear sir/Mam,
          Before 2 weak your HDFC caller call me and request for credit card, so i take it, my card ENDING xxxx4316. without my permission cut off payment to ONE ASSIST and HDFC ERGO INSURANCE POLICY TO debit by my card .
          KINDLY CANCEL THESE PAYMENT AND RETURN MY AMOUNT IN MY ACCOUNT.

          MY NAME-SUNEEL KISHOR
          MY MOB NO--[protected]
          Dear sir i want my alto car loan account statement till now either my e mail id or at my residential address.
          Thank you
          I raised a DD on 11th September but still they did not reply back any thing still i did not get any Dispatch message but from my account the amount is deducted.
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            A
            Anik Saheb Chakraborty
            from Guwahati, Assam
            Sep 19, 2017
            Resolved
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            Resolved

            Address: 712232

            I pay to credit card rupees 2000 but it shows that the a availability is only increased of ruprees 1100.. I don't know why?
            I check some places online but there shows that the only possible cause is i paid the last statement after the due date. But i know this clearly i paid the due on that very day of the last month. Or if this is the only cause they my bill was above 10000 so late fine will be 750 but extra 150 is debited.
            Oct 22, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 21, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            Request you to write to [protected]@hdfcbank.com along with your complete issue, card details if available and registered contact details. Please mention Ref ID-TTU[protected] in the subject line for me to track your mail & assist you better.

            -Bejoy
            HDFC Bank Customer Assistance
            From my wallet I transfer 3000 it's failed on Saturday 8.28pm still now it not received to wallet or my account.
            I am not teciving personal loan in 10sec offer. Because i am want money emergency...
            Dear Sir
            Today I received a call from your Chandigarh Credit card department office Phone number is [protected] Mr Tarun on call his behaviour is very rough and no manners to talk with customer very unprofessional behaviour talking like illiterate person very pooja customer services

            Credit card last four digit is 1043

            Thanks & Regard
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              T
              timelessmonks
              from Mumbai, Maharashtra
              Sep 19, 2017
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              Address: 411046
              Website: www.hdfcpayzapp.in

              My transaction for rs.10, 000/- but the amount was debited from my bank account. As per their timelines and policy i waited for 5 business days and contacted my bank for a charge back. The bank asked me for a reference number.

              For that i have been endlessly calling payzapp on their tollfree number and have dropped them 10+ emails.

              Their toll free number is busy 24/7 and the e-mail i sent haven't been replied to.

              Am worried as the amount is high and am late on rent due to this stupid customer service from them.

              I want my money back right away. I've already provided a feedback on their web-site link as well but they're so thick skinned that they don't even care to respond.

              Please fix this asap before i escalate further.
              HDFC Bank customer support has been notified about the posted complaint.
              The employee who is named Aniruddh Gangola in Hard[censored] Bank 2nd Branch Rudrapur does not talk to me rightly and I have not corrected my problem and the bank has stopped it from my 50000 / - Amount[protected] and he It is not returning it to my account. I do not call a call when I call.
              Please help
              I tried adding money to payzapp wallet and I got a confirmation also that my amount has been deducted and loaded to wallet but my wallet is showing no balance. I tried reaching out customer care many times but they didn't responded. This is very poor and ridiculous behaviours of your. I need my issue resolve at earliest.
              My account has been debited with approx 855 r in regards of depository charges, i don't understand why this has been deducted. Please return my amount.
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                R
                rajasangi09
                from Coimbatore, Tamil Nadu
                Sep 19, 2017
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                Address: 560040

                Sir,
                I raju asangi did two transaction through bhim app on 7th of jan.2017.in one transaction i pad vodafone bill of rs.487.07/- & airtel dth recharge of rs.250.00/-. And one more transaction on 7th oapril 2017 towards vodafone bill of rs.370.76/-
                These transaction are not updated with in the time bond, i paid the above second time through online payment these transaction are credited to the company account.
                The transaction done through bhim later credited to the personal upi account namely, jatinkumarramanlal (Rs.487.07/-), gajendrakumar (Rs.250/-) and sanjayakumar dhar (Rs.370.76/-)
                I started raising the complaint on the same day that is on 7th of jan.2017 & 7th april 2017 through bhim app only. I started writing to hdfc support customer care, grievance. Redressal, recently from 1st sep.2017 toprincipal nodal officer, ombudsman. I received mere than 25 complaint nos. From the above said customer care.
                When i call to the respective customer care, they will give the numbers.
                But they never paid my extra payment done. So please do the needful to get my money back.

                Raju asangi
                [protected]
                HDFC Bank customer support has been notified about the posted complaint.
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                  S
                  Sudharsan S
                  from Bengaluru, Karnataka
                  Sep 19, 2017
                  Resolved
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                  Resolved

                  Address: Chennai, Tamil Nadu, 600089

                  I applied for moneyback credit card but i wrongly got diners club international (Rewardz) credit card. I want to know the reason.

                  I posted the query regarding this issue. They explained me i am applied the credit online but i am not sure and something happened in backend.

                  Now they deduct 1500 amount in the credit card and they advice to pay the amount in smart emi 3 months. For your information i am not apply the smartemi. Why these things are happening now days. I want free life time credit card other wise close the card and just leave me.

                  If the credit card is not closed within 1 week. I am sure i will close my hdfc account.

                  I have applied the money back credit card two weeks back reference is no [protected]s1. I tracked the credit card status its came to know it is in disapproved status. I don't know why it is rejected.

                  I am not responsible for this issue. And i am sure and i didn't pay any single amount to cancel or replace this card. Its totally disappoint me a lot.

                  Given diner club rewardz credit card details:

                  Name : sudharsan s
                  Credit card no :[protected]

                  I posted the query in the hdfc credit card online (www.hdfcbank.com/query)and got the reference number [protected] for future tracking.
                  Oct 5, 2017
                  Complaint marked as Resolved 
                  Thanks for the response. My query is resolved Thanks team.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 21, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We have reviewed your comments expressed and confirm having responded to your email id today(September 21, 2017). The reference number for this interaction is [protected].

                  -Bejoy
                  HDFC Bank Customer Assistance
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                    K
                    KASHEM SK
                    from Patna, Bihar
                    Sep 19, 2017
                    Resolved
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                    Resolved

                    Address: Murshidabad, West Bengal, 742229

                    I suffer to much problem regarding banking process. I have a account in hdfc bank. My account no is [protected]. I did not get atm otp number yet although i received my atm card on 14/09/2017. I face so many probleam like cash witdrwal. My home town is farakka but i live in jangipur for official purpose. I can not affored anythiing that we used daily.
                    So, i requested you to please look in to this matter as soon as possible.


                    Regards
                    Kashem sk
                    Mobile no-[protected]
                    Oct 22, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 21, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Instant PIN change process for Debit Card is as below :
                    Login in Netbanking and Click on Cards tab
                    Go to Debit Card => Request section
                    Click on Instant Pin Generation option
                    From the Card No drop down select your card number
                    Now enter new pin
                    System will prompt for OTP validation, enter the OTP received
                    On successful validation of OTP, success message will appear on the screen and with this Debit Card pin will be reset immediately
                    Alternatively, you can apply for regeneration of your ATM / Debit PIN in following ways:

                    1. Through NetBanking
                    Login into NetBanking
                    Click on cards
                    Click on Request option under Debit Card status on the left hand side
                    Click on Pin Regeneration
                    Select the card number and click on continue.
                    If you are eligible for Green pin, system will ask to verify the mobile number and if the number is correct, then One Time Password( Green PIN OTP ) is sent to the registered number instantly which you can use in HDFC Bank ATM to set a PIN of your choice.

                    If not eligible for Green PIN, Physical PIN will be dispatched to your mailing address.

                    Select the Reason, Check the mailing address, Confirm the address and click on the Terms and conditions and click on confirm Physical PIN will be dispatched to your mailing address.

                    2. Through SMS

                    You can generate Debit Card Green PIN through SMS banking by following below steps :

                    Step 1 : Send SMS to 5676712 from your bank registered mobile number. ( SMS format : Type REPINLast four digit of Debit Card e.g REPIN XXXX )

                    Step 2 : You will receive Green PIN ( 6 digit OTP ) on your mobile

                    Step 3 : Visit any of nearest HDFC Bank ATM to set 4-digit PIN.

                    You need to be registered for SMS banking to avail this facility. Incase you are not registered for SMS banking facility, send SMS to 5676712 (SMS format : 'REGISTER or Visit nearest ATM/Branch or login to Netbanking).

                    Note : Kisan Savings Accounts and BSBDA small accounts are not eligible for Green PIN OTP.

                    3. Through Branch

                    Please submit the form at any of our branches - On receipt of the form & successful verification, we will process a new ATM PIN and send it to your mailing address. You may verify your address by logging into Netbanking through "My Contact Details".

                    Please refer the below link for the Duplicate PIN Request Form .

                    http://www.hdfcbank.com/assets/pdf/Duplicate_Pin_Request_pad.pdf

                    Kindly visit the following URL to access information on our Branches.

                    http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch?ifn=no&facility=all-facilities&id=gxissh3j

                    4. Through phone banking

                    Submit a request at PhoneBanking, post validation with your Telephone Identification Number (TIN).

                    Kindly visit the following URL to access information on our PhoneBanking numbers:

                    http://www.hdfcbank.com/personal/find-your-nearest/find-phone-banking?ifn=no

                    Charge of Rs.50 + taxes towards PIN reissuance would be levied, as applicable.

                    -Bejoy
                    HDFC Bank Customer Assistance
                    Please my atm repin resolve not otp receive
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                      S
                      Saranraj.d
                      from Chennai, Tamil Nadu
                      Sep 19, 2017
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                      Address: 600017

                      I am a hdfc bank credit card holder.

                      The bank has auto debited rs. 1299/- from my credit card number ending with 4841 without my concern on date:18/09/2017.

                      I am not interested about this service and don't want this membership any more.

                      So cancel the membership and refund this debited amount of rs.1299/-

                      Oneassist relationship number : 2790855
                      Name :- d saranraj
                      HDFC Bank customer support has been notified about the posted complaint.
                      Sep 26, 2017
                      Updated by Saranraj.d
                      As discuss telecal

                      pls refund the full amt and cancel the one assist card, pls do the needful
                      Dear Customer

                      Greetings from OneAssist...!

                      We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2368712 & the refund will get processed in 7 working days.

                      Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                      Regards

                      Sagar

                      (Team OneAssist)
                      As discuss telecall
                      Pls refund the full amt and cancel the oneassist card .pls do the needful
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                        S
                        Swatantra Srivastava
                        from Chennai, Tamil Nadu
                        Sep 19, 2017
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi, 110019

                        I have a salary account in hdfc bank which was opened by my previous company where i was working 3 years back but when i changed my company then my new company opened my new account in icici bank. But now i am working in a media company where they have asked me to open an account in hdfc. I like hdfc bank services so i got agree because i have an account in hdfc but when i checked my balance in my account then i found that i have been fined around rs.5000/- unnecessarily. It really made me disappointed.
                        I request you to please waive off all the penalties from my salary account so that i can continue my hdfc bank account to receive my salary from my company.
                        Your quick response will be appreciated.

                        Regards
                        Swatantra srivastava
                        Email:- [protected]@gmail.com
                        Nov 3, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 20, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Request you to write to [protected]@hdfcbank.com along with your complete issue, account details and registered contact details. Please mention Ref ID-TTU[protected] in the subject line for me to track your mail & assist you better.

                        -Bejoy
                        HDFC Bank Customer Assistance
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                          G
                          geethu geetha
                          from Kotdwara, Uttarakhand
                          Sep 19, 2017
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                          Address: Hyderabad, Andhra Pradesh, 500090
                          Website: payzapp.biz.hdfcbank.com

                          Hi team,

                          I've been trying reach you on phone since more than 3 days. It's always busy.

                          On 14th september, i've made a withdrawal transaction of 5000rs. But, it took so long to turn up the success screen along with a popup message stating "your transaction has been successful. If your funds are not credited to your bank account, the same will be refunded back to wallet within 4 working days". But, i see that 5000rs credited to neither of them (Bank account/payzap wallet).

                          This is not the kind of experience we expect from such a reputed bank. Could you please expedite the resolution and do the needful.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            pahwa357
                            from Asind, Rajasthan
                            Sep 19, 2017
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                            Address: Gurgaon, Haryana, 123401
                            Website: www.consumercomplaints.in/new_complaint

                            Dear sr/ ma'am,

                            My name ramesh. My contact no is[protected]. My complaint regarding hdfc salary account. I have salary acount open in 2012 but i have left company in 2014 so that i don't know account will convert in saving but i have no any information. So that when i know about this i have visit in hdfc bank at that time they have told me after three years it will automaticy close but till now it not close so when i have visit they demand money so please resolve this issue
                            Account no[protected] name ramesh branch manesar, haryana
                            Negetive amount -3519.46
                            HDFC Bank customer support has been notified about the posted complaint.
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                              V
                              Vineetksharmabinni
                              from Delhi, Delhi
                              Sep 19, 2017
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi, 110044
                              Website: www.consumercomplaints.in/new_complaint

                              Sir i am costomer of your bank from past 8 years... On dated sep.19 i received a call for credit card. I gentry request your person not to call me due to some very urgent work. He called me again within 5 mints. I again request him not to call me otherwise i will withdraw my account from hdfc.in reply he said ok please remove account and after this i continually received too many calls from hdfc from different nos. Asking for same credit card subscription. I have screen shot of call history which i will use as a proof.
                              Nov 6, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 20, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              I'm really sorry to hear that.Please share caller details, contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help me track your e-mail.

                              -Bejoy
                              HDFC Bank Customer Assistance
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                                Karan_shetty1011
                                from Mumbai, Maharashtra
                                Sep 19, 2017
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                                Address: Mumbai City, Maharashtra, 400011
                                Website: HDFC Bank - Payzapp

                                (Date[protected]
                                I have sent 5000 to the bank account of mine which shows successful but the amount is not showcasing in my account credentials. The need of money for people can be immediate.in such cases, it is very disappointing that the amount has been blocked in this manner.

                                Is this app built by hdfc to store such amount and achieve interest amount profit to the bank? A basic amount of 5k takes 5 days and what if i transact a huge amount? Will you guys settle it in 15-20 years in installments?

                                Your customer care folks seem to be busier than our pm. Held the line for a long time in terms of getting a solution.

                                Hdfc you are not only creating apps full of bugs but you are also letting other banks opportunity to grow and develop far better then what you guys are

                                Karan. [protected]@yahoo.com
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Deepa Nakhawa
                                  from Mumbai, Maharashtra
                                  Sep 19, 2017
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                                  This is with reference to my hdfc life policy no.[protected]Photo of policy document attached).

                                  I had bought this policy in 2014 and it was sold to me by hdfc representative. I was told that its a minimal investment per month and benefits are very good. I was given a sheet with hdfc life logo and break up of investment with returns.

                                  The person explained me that after the lock-in period of 3 years i will get 1, 15, 000/- as the sum assured. And he gave me the paper that had the breakup mentioned on it. Since i have my daughter's education to be managed i decided to go for it and plan her education accordingly.

                                  Now i knew i have completed my 3 years so i went to hdfc life office in thane to surrender the policy as i needed the money to pay my daughter's term fee. I got the shock of my life when they told me there is no repayment of this kind of amount available on your policy. They told me that a maximum amount of 11-20k would be payable to me even if i surrender it now.

                                  I am still not able to recover from this shock. I had planned my expenses on the basis of getting 1, 15, 000 and i am told that you might not get even 15, 000.

                                  Please imagine my plight now. I have invested 72, 000/- in this policy and i am not even getting what i have paid the bank.

                                  I have lost all the strength mentally to fight or complaint. As of now i can only beg to you to please look into the matter and pay me my money.

                                  The contact details of people who sold this policy to me are as given below:

                                  Ganesh patil: [protected]
                                  Vikrant: [protected]

                                  I request you to hear my plea and return me my money at the earliest.
                                  Regards
                                  Deepa nakhawa
                                  (M) [protected]
                                  HDFC Life customer support has been notified about the posted complaint.
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                                    rajveersingh2096
                                    from Bengaluru, Karnataka
                                    Sep 19, 2017
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                                    Address: Bagalkot, Karnataka, 587122

                                    My name is rajveer singh. Recently i applied for a hdfc credit card. Luckily, i got the card after eligibility check. After one week, rs 878 got deducted from my card for "hegic-crdt shld & fl cvr" and after 2 more days, rs. 100 + gst for "emi processing fee-smartemi ln# 296916".

                                    I did not opt for any of the credit shield policies or health or life insurance in first place. I don't know why hdfc being such a reputed organisation cross sell these insurance products in this unauthorized manner.

                                    I requested for policy cancellation after talking to customer care. They said policy amount of rs. 878 will be refunded but emi processing fee can only be refunded by "hdfc ergo".

                                    So, i request hdfc ergo to please refund emi fee of rs. 100 + any taxes which were charged to my credit card. Please cancel all the policies and smart emis permanently as i don't want to buy any as of now.

                                    Policy no. [protected]
                                    Mobile no. [protected]
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      S
                                      from Bengaluru, Karnataka
                                      Sep 19, 2017
                                      Resolved
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                                      Resolved

                                      Address: 500020
                                      Website: www.indiaconsumercomplaints.com/complaint-filing-procedure-hdfc-banks-including-other-banks

                                      Hi sir/madam,

                                      Im associated with this bank for the last 4 years. I have maintained the minimum balance. Again you guys deducted 531.00 rs with the cheque number mir[protected]. It was the same problem the last month i spoke the agent explained everything. My account number [protected]. Please refund the amount asap. They fore i request you to double check the account and refund the amount.

                                      Regards,
                                      Sudhir
                                      [protected]
                                      Oct 22, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 21, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We understand that our official Padmavathi contacted you and assisted you with your requirement.

                                      -Bejoy
                                      HDFC Bank Customer Assistance
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                                        munikumargv
                                        from Gurgaon, Haryana
                                        Sep 19, 2017
                                        Resolved
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                                        Resolved

                                        priority pass

                                        Address: 560102
                                        Website: hdfcbank.com

                                        Hdfc bank has provide me with a complimentary priority pass, for which they have the offer of 12 complimentary lounge access in the airports.
                                        And i suddenly see that i was charged for the same without any prior notice.
                                        This is not a fair behaviour from the bank.
                                        And if i contact the customer care service they are playing musical chairs between them and priority pass people....
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