HDFC Bank Complaints & Reviews

I have applied for credit card before 12 days and i have received message that your credit app has been approved for internal verification and your agent called me on Wednesday and say kindly come on out office with your addhar card but said to him my shift is from evening so i am unable to come in my office premises this time and i also said him come to my home and verify my docs but he cut my call and never called back. kindly help me

Requested​ sir,
I have an credit card of your company and my credit card account no. Is [protected] i meet a serious accident and i have an serious injury on my left hand, and i lost my credit card details in that accident and can't paid money on time and that's why my cbill was lost, but now i paid total outstanding money in your bank, so you are requested to update my cbill as soon as possible and start my card also.
Yours sincerely,
Tarun kumar
Mob.[protected]

Hi this is rahul kumar holding the credit card hdfc. My complaint is that some amount from my card is deducted for hegic-crdt shld & fl cvr (878.00). I did not opt for any of the above mentioned policy or emi facility. I have called the customer care executive and spoke to them but didn't give me proper response and given me [protected] number but their Was some fault, they were not able to hear me and they were not getting any number which I was typing. I got one reference number other helpline number .[protected] If this continues i will discontinue my credit card operating services for sure.

I am using HDFC bank facilities from last 4 years. Currently i am not working in India and my Indian which was updated with bank is also not working even HDFC blocked my debit card services don't know why. My wife went to India and she visited HDFC branch regarding the same issue and was suppose to join her name with the same account got the replied from officer that is not possible without customer sign. I called and check with customer care same answer. I am facing too many difficulties because all the OTP is going on my old number. Please advise how to do it.

I have purchased one mediclaim policy in August, 2014. Every year it was auto renewed. This Year in August they deducted Some amount on 19th August, 2017. But when I visited in there site found that they mentioned your policy is lapsed because of non payment. I was surprised. There was a link, saying click here to pay remaining amount. I have clicked and this redirect to payment site saying 120 you need to pay. After payment there is no change in statement. I have mailed to [protected]@hedfclife.com and started chat with simply chat. they assure me they will fix it within 48 hours. But they responded after 10 days saying again you need to pay some amount.

Now yesterday my wife admitted in a hospital where I have spent 10, 000 rs. Now who will pay this?

I am just clueless what is going on. How can I go for a consumer forum case? Can anybody help?

Aniruddha Biswas
([protected])

I have a salary account with hdfc and when opening that salary account i opened a demat account also. As told by executive of hdfc at the time of opening there will not be maintance charge for demat but will be charging according to holding value. I never uses demat account but they charged 885rs last month as depository charge. I need to close the demat and need my money back

I'm shravan [protected]. I made a transaction of 5000 on 9th Sep.. My got deducted from my wallet. But not transferred to bank.
What's wrong with the customer service. Its been 8days, I'm trying to contact.no respond. Please refund back I need it very badly I am in a very bad situation.please refund as soon as possible
TxnID:[protected]uJ72mV4
Account: IN[protected]
App Version: 3.01.06.04

Hi Sir,

I have a salary account and on 2nd September when i was at my home and my debit card is with me, two withdrawn happen of total 18200 RS with out my permission at SBI jubilee hills, I did the FIR and filled the customer dispute form and submitted in bank as per the bank instruction what ever they aid i did, but from them no action taken seriously instead when i called M ASHOK officer -risk intelligence & control HDFC asked for update he told me to call on Saturday when i called him on Saturday he told there is no reply from there different team and i have to go sbi Jubilee hill with FIR copy and now bank is closed and tomorrow is Sunday, if he would have told me when i called him first time which is on Wednesday I would have submitted all thing, I told him I am in very poor condition as i am not able to pay my room rent and not able to do other thing and it is affecting me very badly, and give me phone number or email id of higher authority he straight refused and said google it and I can go and complain RBI, I am not understanding why I have to do this all thing to go various places for my money as I gave my money to HDFC BANk it your duty to protect it, then why I suffer when HDFC bank is not secure and very bad at protecting customer money.

It is a humble request to fast the process of investigation and not struggle me in this to go various places and still not getting any idea if money will be refund or not and take stick action against M ASHOK as he is very bad in communicating with me, and provide me higher authority number and email to explain what happen with me.

Complain reference no. 1. 1395267
2. 1395258

case-MUMC[protected]

My Credit Card billing cycle ends on 3rd of every month.

For August cycle i made the payment on 2nd Sept which was successful.

On 3rd sept Bank deduct same amount with name auto pay from my account.

Again on 3rd they return that amount in my account as i had already done the payment on 2nd .

On return of amount which was deducted due to there fault they deduct return fee from my account. And in addition they apply GST on that return fee charge.

I emailed them about this, in starting there reply was fast and confusing. When I made the clear understanding of the amount deduction and GST on email.. It's past 5 days and I haven't even good a single email from there side.

Hello Team,

On 12th September my account got debited by Rs885 by the name of DEPOSITORY CHARGES AUG[protected] So please can u let me know that why is the charges getting deducted although i am not using my HDFC Demat account. Please write a revert mail for the same on [protected]@gmail.com.

Thanks,
SRAVANI GUNTUMADUGU
[protected]
Customer Id: 70307949

Hello Team,
I have transferred money 5000 Rs from my account to my Mom's account still amount nt credited to my moms account but amount got debited from mine.I need u to look into this issue immediately as it needed for emergency purpose hope u understand and its been two days and i tried contacting customer care but no luck unable to reach none of them worst service not at sastified with customer service.
Customer ID: 50683983 HDFC BANK
PHONE:[protected] MODE: ONLINE (IMPS) DATE:14/9/2017

Dear sir,
Pls find the attachment file of transfer statement. We mark on date 05.09.2017
Kindly i requested to you that i have a salary account no [protected]. And customer id is 65142200.

On date 05.09.2017 one fund transfer done successfully for account no is [protected] bank name sbi and account holder name is rachna devi. Amount is 2000 rupiah

. Till now (16.09.2017) not credited amount 2000 rupiah. On account no [protected].

Till now today 11.09.2017 not received money sending by me.

If not transfer than refund my fund transfer amount. Like 2000 indian rupiah.

Please close my issue earlier fund not transfer till now by hdfc bank but amount is debited on my account no [protected]

Thanks & regards

Arun kumar gupta

+91-[protected]

+91-[protected]

I am hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 5779 without my concern on date:18/08/2017. I am not interested in this service and don't want this membership anymore. I have already called to customer service but they are not stopped my service. To cancel the membership and refund this debited amount of rs.1299/-

I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 3898 without my concern. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Oneassist relationship number : 2780653
Name :- harshla sandesh godambe
Mobile no. :- [protected]
Credit card number ending :- 3898

I m writing on behalf of my mother who holds an acct with hdfc bank, at its branch at h-37, bali nagar, new delhi 110015.

In the month of jun this yr, she opted for net banking services which was started immediately.in aug 17, she wanted to transfer some money to me as part of loan through net banking. However, the third party transfer was disabled and thus we processed the same by getting the form signed by her by the end of aug 17.

Till today (16 sept 17), the problem has not been resolved. The relationship manager, mr rajan is busy in his own time work so much that he was totally clueless when asked on phone yesterday. Further, he is unable to address the issue at all and keep making excuses.

In addition to this, the form for updating of mobile number was also filled, which again has been lost sight of, and no action taken.

I apologise to my mom for having trust on hdfc bank and opening an acct there. The agony may pls be resolved.

My gold loan with hdfc bank dwarka br nashik no.[protected] already full n finaly closed of my above gold loan by
Paying rs.87, 400/- as on 17/02/2017, but till todate in my cibil report it is seen as balance of rs 87, 400/- against this loan a/c, after sending of sever mail, call to customer care, & visiting to hdfc bank my issue is still pending... Pl do the need

Hello i am raj my inncident of was i not recieved amount of rs 8000 my account no.5010xxxxxx5916, transtion through bank atw-524254xxxxxx8053-s1anjh31-yamunanagar ref no. 6873 date 6th of september 2017 time (5 pm to 6 pm in evening the bank is near at the gate of workshop, that i try to withraw but when check statement it show that the amount has been duducted from account so sir i request you to please see this issue and give my refund of rs 8000 of fail transtion that the money may be stuck so please see issue also if possible than show me footage of that day and please sir do something its very hard to survive without money my phone no. Is [protected], [protected]

I had made a transaction of 5000 from my indusind credit card. Transaction was successful from indusind but it was not added to payzapp wallet. I had sent the mail many times but there is no response from payzapp team. Why payzapp team is least bothered about customers. I want my money back otherwise will place a complaint in consumer court.
Mohammed khayum.
[protected]

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with without my concern on date:14/09/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number : 2781796
Name :- rajat gupta
Mobile no. :- [protect]
Customer id : 46621662

I am a regular user of payzapp, but this time i am very disappointed. Almost 25000 is debited from my card but the money didn't loaded on payzapp. Also on 13th i by mistake i sent 5k to an account that didn't exists. I am loosing trust on payzapp now. Please refund my money asap.

The failed transaction i'd:[protected]go94gq8
Could someone please help?

Thanks
Kuldip kumar singh