Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Dec 9, 2025
Complaints 32881
Resolved
18416
Unresolved
14465
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 1139

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rushabh jain
from Dhamtari, Chhattisgarh
Sep 19, 2017
Resolved
Report
Copy
Resolved

Address: 360001

Hdfc credit card no. [protected] and [protected]

The charges of rs. 1754.73 debited on 04.09.2017 pertaining to pp lounge fees 31052017 bom are wrongly debited and included in the statement. We have not used airport lounge on that day. Pl. Arrange to reverse the charges under advise to us. We have requested to toll free numbers so many times but the charges are yet not reversed. Pl. Look into the matter.

Rushabh jain and kosha jain
Oct 22, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Sep 19, 2017
Updated by Rushabh jain
The complaint is yet to resolved.
Verified Support
Sep 19, 2017
HDFC Bank Customer Care's response
Hi Rushabh,

We wish to inform that All Domestic Lounge visits using priority pass will be charged at US $27 + GST as applicable w.e.f. 25th May 2017. Charges will be billed to your Credit Card statement within 90 days of Lounge visit. Any lounge visits out of priority pass network will be chargeable as per the discretion of the respective lounges. We observe that Rs 1, 754.73 has been leived on your card account for visiting the lounge at Mumbai Airport on 31/05/2017. Please use the below link to know the features of the credit card.
https://www.hdfcbank.com/personal/credit_card/regalia-card?id=gts8miq2&path=regalia-card.

-Abigail
HDFC Bank Customer Assistant
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    Vyanky Mishra
    from Chennai, Tamil Nadu
    Sep 19, 2017
    Report
    Copy

    Address: Mumbai City, Maharashtra, 400059
    Website: [email protected]

    Name :- vyankatesh mishra,

    Date :[protected]

    Agency phone no :- [protected]

    Loan 4 best team are literally abusing on call and that team handle by gurav kadge hdfc credit manger.

    I require personal loan, due to some address issue my file was rejected by mr gaurav kadge, i m follow up from last 2 week with loan 4 best team.

    My requirement is bt+ 3lacs fresh amt,

    But these just guys are blindly working, they don't know even what is the customers require.

    I m with hdfc from last 8 yrs.

    If hdfc reffering these types of agencies, then not good for hdfc.
    HDFC Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      G
      from Puducherry, Puducherry
      Sep 19, 2017
      Resolved
      Report
      Copy
      Resolved

      I have a made fund transfer of rs 5000 from payzapp app to my saving account on[protected] the transaction get failed and money didn't credited to my payzapp wallet. I have called on customer support no. [protected] and ask for clarification of refund they could not give a proper information, many a times the is in waiting, and when connected to executive they don't cooperate with me. (To. Sb a/c no.[protected], r. Saravanan, sbi bank ifsc code. Sbin0077064)
      Transferred on. Sun, sep 17, 17 10:09am
      Your txn id:[protected]mm94ix1

      Muthu murugan. G
      [protected]
      Oct 22, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 21, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      Apologies for the inconvenience caused. We would like to inform that the IMPS to Account transaction of Rs.5000/- initiated on date 17/09/2017 is successful from our end. Please find below the details for assistance & request you to get in touch with the respective bank

      Bank Transaction ID:[protected]
      Beneficiary Account number:[protected]
      IFSC Code:SBIN0011064
      BENF Bank Acc Name:R SARAVANAN

      Bejoy,
      HDFC Bank Customer Assistance
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        Kishan Kumar Prajapati
        from Barddhaman, West Bengal
        Sep 19, 2017
        Resolved
        Report
        Copy
        Resolved

        Sir i have given my mandatory document for opening my salary account in your infosis branch bhubaneswar on friday but they are not taking any action on this i have to submit my relative document in my company as soon as my possible and today is fourth working day and they r not opening my account so i reqiest you to please look into this matter as soon as possible i have called them several times but they are just ignoring me i dont know why??? So please help.
        Oct 20, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 19, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        Request you to write to [protected]@hdfcbank.com along with your complete issue and contact details. Please mention Ref ID-TTU[protected] in the subject line for me to track your mail & assist you better.

        -Bejoy
        HDFC Bank Customer Assistance
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          Nagesh Singh Thakur
          from Chennai, Tamil Nadu
          Sep 19, 2017
          Report
          Copy

          Address: Chennai, Tamil Nadu, 600094

          Hello i m nagesh singh one of tht guy he calls me he told he is my personal bankar and your r. D % has increased before u was getting 6.5 %and now it's 13 % i was happy and then i m ready to go with his instructions he told me u have to take all your money back in your account and after tht again u have to invest i followed all his instructions he told me 15000 minimum u can start i transferred my 15000 rs in your hdfc life account but finally when everything was done then they told me every year u have to pay 15 k every year
          +2 photos
          HDFC Life customer support has been notified about the posted complaint.
          Sep 19, 2017
          Updated by Nagesh Singh Thakur
          I what my money back
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            G
            G Immanuel
            from Bengaluru, Karnataka
            Sep 18, 2017
            Resolved
            Report
            Copy
            Resolved

            Address: 516269

            I am gentem. Immanuel having current account [protected] in your bank.

            I have requested you to close my hdfc current account but your management has not taken any action on that.

            On top of that, i was charged an amount of 7300 rupees.

            I am not willing to pay the amount if 7300 rupees because it is the mistake of your team.

            So, kindly requesting you to close my current account without any charges.
            Oct 20, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 19, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            Please email us at [protected]@hdfcbank.com and share us the name and address of the branch where you have submitted your request for account closure and the scan of the acknowledgement copy (if available). Please note that your account is currently dormant. To close the account, you need to first activate the account and then submit request for closure of your account. You are requested to visit our nearest branch for any further clarification or assistance.

            -Bejoy
            HDFC Bank Customer Assistance
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Soniya Johny
              from Mumbai, Maharashtra
              Sep 18, 2017
              Resolved
              Report
              Copy
              Resolved

              I have personal loan[protected] amount rs. 1, 50, 000/- loan amount was got credited in my hdfc bank loan account in the month of sep 29th 2015 as top up rs 1, 47, 782/-. From nov onwards i am paying emi of rs.3568/- on regular basis.

              But, till date i have not received any loan statement, sanction letter of loan from the bank. Now, i require the sanction letter as well as personal loan schedule statement at the earliest for some specific purpose.

              My personal loan account no. Is 35349030. The tenure of loan is 5 years.

              Please help and kindly forward the loan sanction letter as well as personal loan schedule statement through e-mail..

              Regards

              Soniya johny
              Mail id : [protected]@gmail.com
              Phone : [protected]
              Oct 20, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 19, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              We are working on your concerns vide ref no:[protected] and will get back to you in 3 working days.

              -Bejoy
              HDFC Bank Customer Assistance
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                N
                NishaPattem1987
                from Mumbai, Maharashtra
                Sep 18, 2017
                Resolved
                Report
                Copy
                Resolved

                Hello team,

                This is to inform you that from last month, around 3 people who states themselves as hdfc employees made a visit at our residential address for verification of some fake product loan from some store at worli. We are very clear that we haven't taken any loan from hdfc bank. On top of it, they are taking name of my father in law who has expired four years ago. Whenever those hdfc officials visits my place, they don't have any proof to justify their claim for verification. Three different people visited us and they are asking for our documents like adhar or pan card. My question is that when we have not taken any loan how can you ask us our private information. If you guys really want to do verification, brings all the documents which you have collected while providing loan and then match with our original id.

                We are very much irritated as these people visit us when only my mother in law who is an patient is present at home. If again and again you guys makes unnecessary visit, we have no option but to raise an fir against this. Also i will take this matter to consumer court as this is pure harassment as just because you guys have done some goo[censored]p while giving loan, why we should suffer.

                Kindly look into the matter and revert back asap. Never expected such big mistakes from big organisations like hdfc.

                Note:i do have information about official visited at our place. If you need any clarification of above matter please contact :[protected]

                Regards
                Nisha pattem
                Oct 21, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 19, 2017
                HDFC Bank Customer Care's response
                Dear Customer

                Kindly write to us at [protected]@hdfcbank.com and share us the name and contact number of the Bank officials who have visited your place. Also, kindly reconfirm us your mobile number and city and state of residence.

                -Bejoy
                HDFC Bank Customer Assistance
                Again we got a call from person stating as HDFC official claiming that they we have taken loan and asking for our documents. This is too much. You guys not even courteous enough to investigate the matter and close this matter. This is pure harassment. I am going raise an FIR against all these officials . Also I will lodge a complaint in consumer court against you guys for such big blunder you guys are doing. I will ensure this matter get escalate to higher end and will also claim compensation from you as now this is getting unbearable!!!
                How dare you marked my complaint as Resolved!!! Such a pathetic customer service!!! Yesterday also one
                a person (Mr Shahid Khan, Employee id -S59964, Mobile no - [protected] )who claims to be from HDFC loan verification dept met us and presented us some fake documents which are as follows:-

                Loan no :[protected] & [protected]

                Pan card- Sign is edited and wrong not matching with original id
                Employment details- Completely wrong not matching
                Bank details- Completely wrong not matching
                Electricity bill- Reliance electricity bill which is not applicable to residents residing in Navi Mumbai.
                Contact no- Wrong no, which he didnt provide us

                We asked for the xerox copies of these above documents to raise FIR in police station but he denied. We also with his manager (Mr Mudassar I Shaikh), Sales Manager, Consumer Durable & Life stsyle Products), J.B Nagar, Andheri (E) Branch- (Visit card attached in mail)

                I want you guys to take action against these fraudelent people as they are using our name and address for claim product loan and not providing us details of the same. We are however taking this matter to consumer court and also raising FIR.

                Kindly help in resolving above fraud case and close thsi matter as soon as possible to avoid legal battle

                unnecessary visit at my home for verification of some fake product loan in our name - Comment #2892561 - Image #0
                Helpful
                Found this helpful?
                2 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  B
                  bedbagish
                  from Delhi, Delhi
                  Sep 18, 2017
                  Report
                  Copy

                  Address: Jaipur, Rajasthan, 302028

                  Dear sir,
                  With you reference that, there are no notifications form your side to me payment by card swaipe time. So i don't know that's limit is crossing, this time my card perfectly swaipe. But your office charges fine to me crossing the over limit. So, irequest you to reverse my over limit charges. I except for your positive response.
                  Thanking you
                  Biswanath
                  [protected]

                  Dear sir,
                  With you reference that, my self biswanath bedbagish, my registered mobile no [protected] and my credit card number is ([protected]). There are no notifications form your side to me payment by card swaipe time. So i don't know that's limit is crossing, this time my card perfectly swaipe. But your office charges fine to me crossing the over limit. So, irequest you to reverse my over limit charges. I except for your positive response.
                  Thanking you
                  Biswanath
                  [protected]

                  Show quoted text
                  HDFC Bank customer support has been notified about the posted complaint.
                  Sep 18, 2017
                  Updated by bedbagish
                  Dear sir,
                  With you reference that, your side charge to me used over limit charges. But i don't know card is limit crossing swipe time. Any limit crossing message is not to me my card time, card swipe perfectly but don't any message card swipe time. After this day your office is charges to me over limit crossing. So i request to you to please reverse my over limit charges. I will promise second time don't any mistakes.
                  Thanking you
                  Biswanath
                  [protected]
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    Vijay Kumar Wahal
                    from Noida, Uttar Pradesh
                    Sep 18, 2017
                    Resolved
                    Report
                    Copy
                    Resolved

                    As per above cited information that we have not received any type of bill detail / expenditure information in any form either through e mail or hard copy. For payment the bill detail is must.

                    Kindly provide the detail of bill as requested above without any delay, the bill payment due date is 27th sept. 2017. We have to pay before three days so kindly provide the bill detail by 20th sept. 2017.

                    If the detail have already been send please send it again as we have not got it.

                    Prompt action is solicited.

                    Sudha wahal
                    Card no. 5459 xxx xxx 8747
                    Oct 20, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 19, 2017
                    HDFC Bank Customer Care's response
                    Hi Vijay,

                    We note that you have sought clarification with regard to your Credit Card account statement. In this regard, we request you to provide the last four digit of your Credit Card, registered mobile number and e-mail id, to enable us to do the needful. You may write to us at: [protected]@hdfcbank.com and we shall assist you.

                    -Abigail
                    HDFC Bank Customer Assistant
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      anil369
                      from Mohali, Punjab
                      Sep 18, 2017
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: 143001

                      Dear sir,
                      In my 15/09/2017 bill for the credit card i am debited withrs.4143.00 being the debit because of the usage of priority pass on 01/06/2017.
                      On contacting your customer care i was informed that if we use priority pass in india we will be levied with the charge of 1755.00 per person.
                      It was not at all informed by any one, rather your executive in amritsar mr. Naveet whose mobile no is [protected] had informed me at the time of giving this card that 6 (Six) accesses to the lounge is allowed with in one year.
                      Also at the time of the use i was not at all asked by the executive at igi that i will be cheated after three months by the credit card company hdfc.
                      You have to reverse these charges and get the same done as early as possible or i am left with no other option of seeking the legal help and all the expenses will be borne by the credit card company.
                      Oct 20, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 19, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Request you to write to [protected]@hdfcbank.com along with your complete issue, card details and registered contact details. Please mention Ref ID-TTU[protected] in the subject line for me to track your mail & assist you better.

                      -Bejoy
                      HDFC Bank Customer Assistance
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Srinivasa Rao Battula
                        from Thiruvarur, Tamil Nadu
                        Sep 18, 2017
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: 613005

                        My phone number - [protected] i have done a 5000/- transaction on 16th sep 2017 to my saving union bank account, money got detected from my payzapp wallet but the amount was not credited to bank account and still not refunded, the customer care is worst they are not responding properly, what kind of services are you providing and plz refund my amount back.
                        Oct 22, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 21, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We would like to inform you that the IMPS account transfer for Rs.5000/- initiated, on 16th September 2017 has failed due to technical error from the bank's end and the same will be refunded to the your PayZapp wallet within 5 working days.

                        Bejoy,
                        HDFC Bank Customer Assistance
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          suraj76a
                          from Mumbai, Maharashtra
                          Sep 18, 2017
                          Report
                          Copy

                          Hi guys!

                          M suraj and residing in mumbai.

                          The hdfc finance persons asked me to take a policy of rs.1.0 lakh for a loan of rs.20 lakh on 0% interest. I purchased the policy in january 2016. Hdfc finance told me that the amount is returnable.

                          Again they told me to take policies of rs. 3.0 lakh as a tax amount against rs. 20 lakh i. E. 15% service tax against loan amount of rs.20 lakh.

                          This tax amount increased from 15% to 18% after implementation of gst. So in month of aug hdfc finance took another 3% from me in from of additional policies.

                          So in total i paid almost 4.6 lakh to take a loan of rs.20 lakh.

                          Now no reply from hdfc finance, delhi.

                          Guys involved from hdfc finance are...

                          1. Mr. Lalit mehta (+91 [protected] /[protected] / +91 [protected])

                          2. Mrs. Sakshi agarawal (+91 [protected] / + 91 [protected] / + 91 [protected] /[protected]

                          3. Neha sharma - +91 [protected] / +91 [protected])

                          4. Mr. Verma (+91 [protected])

                          5. Mr. Vijay / physical verification team - (+91 [protected])

                          All are from hdfc finance, delhi.

                          I would like to request hfdc finance to look into and resolve the issue.
                          Sep 18, 2017
                          Updated by suraj76a
                          Add some more points in the complaint...
                          1. HDFC finance told that the amount invested in INSURANCE POLICIES (in my case it is Rs. 4.60 LAKH) would be refunded after disbursing loan amount.

                          2. FILE NUMBER awarded to me by HDFC FINANCE is HDFC SF 2802F

                          3. HDFC Finance instructed to buy policies from HDFC LIFE, FUTURE GENERELLI and BHARATI AXA.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            satyendra kumar yadav yadav
                            from Delhi, Delhi
                            Sep 18, 2017
                            Resolved
                            Report
                            Copy
                            Resolved

                            Dear sir
                            Complain about charge deduction in my new credit card as one assist charge of 1299 without my knowledge

                            Credit my cut charge as soon as possible other wise i will close all my family & company member account in your bank and also spread humour about your bank that make looss to your bank & employees.

                            Because your bad policy one day will teach you...

                            Satyendra kumar yadav
                            [protected]
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            Greetings from OneAssist...!

                            We deeply regret for the inconvenience caused to you.

                            As per your request, plan has been cancelled vide Service Request number 2363772 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

                            Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                            Regards,

                            Brijesh

                            Team OneAssist.
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              ayesha27
                              from Bengaluru, Karnataka
                              Sep 18, 2017
                              Report
                              Copy

                              Address: Mumbai City, Maharashtra, 400071

                              This is regarding my card no [protected]. I had closed my card after making the entire amount due on the card. Inspite of that i got a msg on teh 18th of july'17 that i owed some money to the bank which was reversed due to a mistake from your end. Ref # [protected]. The amount was reversed on teh 25th of july. Again today the 18th of sept'17 i received a msg saying i owed 1221 to the bank. I am really unhappy with the service provided and want this issue solved once and for all. Or i will be forced to take legal help on this matter.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Sep 18, 2017
                              Updated by ayesha27
                              HDFC Bank — credit card

                              1 Review
                              Ay ayesha27 on Sep 18, 2017 Mark as Resolved

                              This is regarding my card no [protected]. I had closed my card after making the entire amount due on the card. Inspite of that i got a msg on teh 18th of July'17 that i owed some money to the bank which was reversed due to a mistake from your end. Ref # [protected]. The amount was reversed on teh 25th of July. Again today the 18th of Sept'17 i received a msg saying i owed 1221 to the bank. I am really unhappy with the service provided and want this issue solved once and for all. Or i will be forced to take legal help on this matter.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                s kumar shiva
                                from Chennai, Tamil Nadu
                                Sep 18, 2017
                                Report
                                Copy

                                Address: Hyderabad, Andhra Pradesh
                                Website: PayZAPP

                                Hi team,

                                Almost writing to [protected]@payzapp.in. From my app for the transaction id[protected]yn98gy6, but no response received.

                                As the amount transferred to the transport company has not been credited to them but my payzapp account has been debited by 5000.00 (Five thousand rupees)

                                Amount loaded to payzapp wallet from my credit card, the amount 5000 has been claimed by payzapp merchant for which the transaction number is – [protected] given by my credit card company.

                                So either transfer the money to the said account or credit back my payzapp wallet.

                                Note : the email id [protected]@payzapp.in. And the customer numbers provided are not working how can a customer be confident/believe in using such wallets where customer service is very worst
                                Kindly refund my money which is failed to transfer to bank
                                txn id[protected]eL42xU5
                                My registered number with payzapp is [protected]. I did a transaction with payzapp on the given date and it was a failed transaction.But the refund hasnt yet reflected in my payzapp account .They are not responding via mail and the helpline is never getting connected.
                                Transaction id : 9OUVMY
                                date : 9/08/17
                                Booked a ticket on bookmyshow through Payzapp but didn't receive the 50% cashback and also there is no transaction history.
                                Helpful
                                Found this helpful?
                                3 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Pradeep Vaidya
                                  from Chennai, Tamil Nadu
                                  Sep 18, 2017
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Ahmedabad, Gujarat, 079
                                  Website: [email protected]

                                  In my cr. Card statementdt.16/07/2017 i had outstanding of rs10000/=, i was out of india for 4 months, i returned on 6 sept.2017 to india from canada. My son had already paid rs.10000/= in aug.2017, but in staement of aug 16, you charged interest & penalty of rs. 950=85, though he paid little late, but you must consider my past records. Since i am holding your card i never missed to pay, and i had paid full amount everytime, i did not opt to pay instalments. Kindly waive my charges otherwise i am not interested in your card facility.
                                  Pradeep p. Vaidya
                                  Oct 20, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 19, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We wish to clarify that, payment of atleast the minimum amount due towards the card outstanding needs to be received by the bank to ensure that the card account is active and available for usage. Further, to avoid levy of finance charges and late payment charges, payment of the total outstanding needs to reach the bank by the payment due date. We have reviewed your request and confirm having reversed the bank charges of Rs.930.87 billed to your card account in the month of August and September 2017 statement. This credit will reflect in your October 2017 statement.

                                  -Bejoy
                                  HDFC Bank Customer Assistance
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    V
                                    VijaykrGupta
                                    Sep 18, 2017
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: New Delhi, Delhi, 110088

                                    Https://outlets.sodexobenefitsindia.com/

                                    I am sorry to say that.. Its understanding between the hdfc bank & sodexo, so that they can make full under the redeem program run by hdfc. These coupons are not acceptable any where in the city.

                                    Request to either close this program of let us know how to get them redeem.

                                    Regards,

                                    Vijay
                                    [protected].
                                    Jun 6, 2018
                                    Complaint marked as Resolved 
                                    They have Provided me Soln. on another Outlet. Thanks for ur Help. Got it...
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Sep 18, 2017
                                    Updated by VijaykrGupta
                                    Hi

                                    Just want to make complaint against the fraud, redeem program run by hdfc credit card team, they have made tie up with the fake company like sodexo, which does not have market reputation & same is going to happen for hdfc moving onwards. I am not sure why they have did tie up with this fake company & after informing the same, bank is saying they are not responsible for any issue or concern.

                                    Then team, just want to chk with you why you are giving those vouchers if you are not responsible for them.

                                    https://outlets.sodexobenefitsindia.com/
                                    None of the outlets shown on website accepts those vouchers.

                                    Regards,

                                    Vijay gupta
                                    [protected]
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      amitaa31
                                      from Haldwani, Uttarakhand
                                      Sep 18, 2017
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: 247774

                                      I am amit tomar. I have hdfc credit card. Their ladies making too much loudness. And also call to my relation. My family member calling me and told me that they using abuse. They make too much charges on my credit card. And now try to mindly tourcher. I have more hadache. I just want to close hdfc bank for ever. As i wish. Plese help me as you can.
                                      Credit card no. [protected]
                                      Thanks
                                      Oct 21, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 19, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Request you to write to [protected]@hdfcbank.com along with your complete issue, card details, caller details and
                                      registered contact details. Please mention Ref ID-TTU[protected] in the subject line for me to track your mail & assist you better.

                                      -Bejoy
                                      HDFC Bank Customer Assistance
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        G
                                        Gabbar Jadav
                                        from Bengaluru, Karnataka
                                        Sep 18, 2017
                                        Report
                                        Copy

                                        Address: 560037

                                        Hi sir/madam,

                                        I have added rs:500 in my payzapp on 14 sep 2017 and i want to send that money to my sbi bank account but money has not credited to my bank account and even though it is not showing in my payzapp also, i am trying to contact
                                        Payzapp customercare they are not attending the calls also please help me out to get my money back to my account

                                        Regards
                                        Gabbar jadav
                                        [protected]
                                        Dear Customer,

                                        That sounds concerning.​ For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

                                        -Bejoy
                                        HDFC Bank Customer Assistance
                                        Hello,

                                        I did a transaction from payzapp on 04/09/2017, in which I tried to move money from payzapp account to my bank account, while doing so I entered wrong account number that account number was not opened, but the transaction was success, but the money was deducted from my account, which has not been refunded yet. On multiple queries, customer care support is not providing any satisfactory answers. It should have been refunded within 5 working days, please check.
                                        Dear Customer care,
                                        I made transaction of rs.5000 to my Union Bank savings account on 20/09/17, transaction failed but amount debited from Payzapp wallet. Still it's not received back.

                                        I am trying to reach this no.:[protected] but it is not connecting.
                                        When I will get the refund?..Please need response immediately.

                                        money not sent to my sbi bank from payzapp - Comment #2863748 - Image #0
                                        Shalinimuthu's reply, Oct 26, 2017
                                        Did you get the refund?
                                        Helpful
                                        Found this helpful?
                                        3 Comments
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit