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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
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HDFC Bank reviews & complaints page 1144

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S
Saurav Varshney
from Mathura, Uttar Pradesh
Sep 17, 2017
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Address: Hathras, Uttar Pradesh, 204101

Sir, there is one employment agency called shine.com call me from one no [protected] and said that he is from hdfc bank and he wants to hire me as a cashier in hdfc bank, aligarh and that no is registered as hdfc bank ashok in truecaller, so for the same purpose he told me that i have to submit 2500 rs. As a security money which is refundable in both cases whether i m selected or not. He told me that after completing this process there will conduct 2 round for selection telephonic and then pi, sir i had submit amount through paytm on this no [protected] after submitting the amount all those numbers through they had contact me is switched off. So its my humble request to u pls find those culpits and take some legal action against him, they will use ur name and doing fraud because of this ur brand image is going negative. There are some others by which they contact me [protected].
I can send u screenshot shots also
HDFC Bank customer support has been notified about the posted complaint.
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    Rohith Mirapakayala
    from Chirala, Andhra Pradesh
    Sep 16, 2017
    Resolved
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    Resolved

    Address: Hyderabad, Andhra Pradesh, 502032
    Website: www.hdfcbank.com

    I received a sms from hdfc bank that rs 1299/- has been deducted from my credit card to one assist plan on 24/08/17 without my permission. Inspite of calling the hdfc bank no action has been taken till date.

    Complaint reference no: [protected]
    Called on : 8 sep 2017
    Customer id : 62902438

    Please deactivate and refund my complete money asap.

    My one assist plan details:
    Membership id:[protected]
    Oct 26, 2017
    Complaint marked as Resolved 
    One Assist has cancelled the plan and gave the refund
    HDFC Bank customer support has been notified about the posted complaint.
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      U
      Uday Varada
      from Hyderabad, Telangana
      Sep 16, 2017
      Resolved
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      Resolved

      Address: 500090
      Website: PayZapp

      I have added 20000/- twice i.e., 40000/- from my SBI credit card to PayZapp application. But the amount got debited from card but not reflected in PayZapp. Tried to reach the customer care, but the call is not connecting always. Sent mail couple of times to the customer care. But no response. Please make the amount revert back to my card. Thank you.
      Oct 19, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 18, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      There was a technical glitch which was being identified and it has been fixed. Due to this issue customers were not able to load money and transfer the money. The issue has been resolved from our end. The failed transactions will be refunded to customers in source card within 5 working days time.

      -Bejoy
      HDFC Bank Customer Assistance
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        T
        talinisar
        from Noida, Uttar Pradesh
        Sep 16, 2017
        Resolved
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        Resolved

        Address: 110096

        I have applied for credit card before 12 days and i have received message that your credit app has been approved for internal verification and your agent called me on Wednesday and say kindly come on out office with your addhar card but said to him my shift is from evening so i am unable to come in my office premises this time and i also said him come to my home and verify my docs but he cut my call and never called back. kindly help me
        Oct 18, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 17, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        I understand the inconvenience.Please share your Card Application No. with contact info & the issue on [protected]@hdfcbank.com Mention this Ref No. TTU[protected] in the subject of your mail so it'll help me track your e-mail.

        -Bejoy
        HDFC Bank Customer Assistance
        Sep 20, 2017
        Updated by talinisar
        i have not receive any response kindly give me solution or return my docs. If i have not received any solution with 24 hours i will escalate this case with RBI team and ministry level
        [protected]N1 reference number and mobile number [protected]
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          T
          Tarun thakur311
          from Adampur, Punjab
          Sep 16, 2017
          Resolved
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          Resolved

          Address: Hisar, Haryana, 125001

          Requested​ sir,
          I have an credit card of your company and my credit card account no. Is [protected] i meet a serious accident and i have an serious injury on my left hand, and i lost my credit card details in that accident and can't paid money on time and that's why my cbill was lost, but now i paid total outstanding money in your bank, so you are requested to update my cbill as soon as possible and start my card also.
          Yours sincerely,
          Tarun kumar
          Mob.[protected]
          Oct 19, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 18, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          We confirm the receipt of your payment to your credit card account on 16/09/2017. We take this opportunity to clarify that all Banks are required to provide their customer database to regulatory authorities periodically. All financial institutions governed by RBI guidelines update such information to CIBIL (Credit Information Bureau of India). This is done in the normal course of business. We assure you that your data will be updated in the Bureau within 45 working days.

          -Bejoy
          HDFC Bank Customer Assistance
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            S
            singh4491
            from Delhi, Delhi
            Sep 16, 2017
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            Hi this is rahul kumar holding the credit card hdfc. My complaint is that some amount from my card is deducted for hegic-crdt shld & fl cvr (878.00). I did not opt for any of the above mentioned policy or emi facility. I have called the customer care executive and spoke to them but didn't give me proper response and given me [protected] number but their Was some fault, they were not able to hear me and they were not getting any number which I was typing. I got one reference number other helpline number .[protected] If this continues i will discontinue my credit card operating services for sure.
            HDFC Bank customer support has been notified about the posted complaint.
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              P
              Prashant Madkaikar
              Sep 16, 2017
              Resolved
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              Resolved

              Website: www.consumercomplaints.in/new_complaint/#moveerrors

              I am using HDFC bank facilities from last 4 years. Currently i am not working in India and my Indian which was updated with bank is also not working even HDFC blocked my debit card services don't know why. My wife went to India and she visited HDFC branch regarding the same issue and was suppose to join her name with the same account got the replied from officer that is not possible without customer sign. I called and check with customer care same answer. I am facing too many difficulties because all the OTP is going on my old number. Please advise how to do it.
              Oct 18, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 17, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              I understand the inconvenience.Please share your Account No. with contact info & the issue on [protected]@hdfcbank.com Mention this Ref No. TTU[protected] in the subject of your mail so it'll help me track your e-mail.

              -Bejoy
              HDFC Bank Customer Assistance
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                A
                antibiswas
                from Pune, Maharashtra
                Sep 16, 2017
                Resolved
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                Resolved

                Address: 411057

                I have purchased one mediclaim policy in August, 2014. Every year it was auto renewed. This Year in August they deducted Some amount on 19th August, 2017. But when I visited in there site found that they mentioned your policy is lapsed because of non payment. I was surprised. There was a link, saying click here to pay remaining amount. I have clicked and this redirect to payment site saying 120 you need to pay. After payment there is no change in statement. I have mailed to [protected]@hedfclife.com and started chat with simply chat. they assure me they will fix it within 48 hours. But they responded after 10 days saying again you need to pay some amount.

                Now yesterday my wife admitted in a hospital where I have spent 10, 000 rs. Now who will pay this?

                I am just clueless what is going on. How can I go for a consumer forum case? Can anybody help?

                Aniruddha Biswas
                ([protected])
                Oct 21, 2017
                Complaint marked as Resolved 
                HDFC Life customer support has been notified about the posted complaint.
                Verified Support
                Sep 19, 2017
                HDFC Life Customer Care's response
                Hi, kindly write your issues to us at [protected]@hdfclife.com from your registered Id and do share the interaction Id for us to track your email. Once received with the details, it will be looked into and accordingly, the response would be shared with you. Kindly share the interaction Id once the email is sent to us at the above Id.
                Sep 20, 2017
                Updated by antibiswas
                This is the interaction ID: 'HDFCSL=[protected]' Policy Number : 90040561
                I have already mailed sevaral times but there is no reply from anybody. Find the attached Screenshot and let me fix this thing ASAP.
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                  H
                  Hari Krishnan Kanhangad
                  from Pune, Maharashtra
                  Sep 16, 2017
                  Resolved
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                  Resolved

                  I have a salary account with hdfc and when opening that salary account i opened a demat account also. As told by executive of hdfc at the time of opening there will not be maintance charge for demat but will be charging according to holding value. I never uses demat account but they charged 885rs last month as depository charge. I need to close the demat and need my money back
                  Oct 18, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 17, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I understand the inconvenience.Please share your Account No., charges details, date/amount of transaction with contact info & the issue on [protected]@hdfcbank.com Mention this Ref No. TTU[protected] in the subject of your mail so it'll help me track your e-mail.

                  -Bejoy
                  HDFC Bank Customer Assistance
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                    S
                    shravan1606
                    from Bengaluru, Karnataka
                    Sep 16, 2017
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                    Address: Bangalore, Karnataka, 560100
                    Website: Payzapp

                    I'm shravan [protected]. I made a transaction of 5000 on 9th Sep.. My got deducted from my wallet. But not transferred to bank.
                    What's wrong with the customer service. Its been 8days, I'm trying to contact.no respond. Please refund back I need it very badly I am in a very bad situation.please refund as soon as possible
                    TxnID:[protected]uJ72mV4
                    Account: IN[protected]
                    App Version: 3.01.06.04
                    Hi, I have added Rs. 19900 from my Axis Bank Credit Card on 02-sep-2017 (Transcation ID[protected].
                    Amount deducted from my credit card and not added to my PayZApp wallet.
                    My registered mobile number is [protected].
                    I tried so many times to the customer care number.
                    it is always busy. wrost app they are just playing with people.
                    This is very bad experience with the payzapp. I have added 5000 to my payzapp wallet but the amount is debited from my HDFC credit card and amount is not loaded to payzapp it is almost 1 week I don't get any confirmation message from bank.

                    Name : Nagaraju.g
                    Bank account : HDFC
                    Mbl no :[protected]
                    Hi,

                    There was a technical glitch which was being identified and it has been fixed. Due to this issue customers were not able to load money and transfer the money. The issue has been resolved from our end. The failed transactions will be refunded to customers in source card within 5 working days time.

                    -Bejoy
                    HDFC Bank Customer Assistance
                    I transferred money to bank with using payzapp but the transaction not succeed. And I don't seen my money in app also.
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                      R
                      RahulSingh729
                      from Hyderabad, Telangana
                      Sep 16, 2017
                      Resolved
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                      Resolved

                      Address: Hyderabad, Andhra Pradesh, 500031
                      Website: www.hdfc.com

                      Hi Sir,

                      I have a salary account and on 2nd September when i was at my home and my debit card is with me, two withdrawn happen of total 18200 RS with out my permission at SBI jubilee hills, I did the FIR and filled the customer dispute form and submitted in bank as per the bank instruction what ever they aid i did, but from them no action taken seriously instead when i called M ASHOK officer -risk intelligence & control HDFC asked for update he told me to call on Saturday when i called him on Saturday he told there is no reply from there different team and i have to go sbi Jubilee hill with FIR copy and now bank is closed and tomorrow is Sunday, if he would have told me when i called him first time which is on Wednesday I would have submitted all thing, I told him I am in very poor condition as i am not able to pay my room rent and not able to do other thing and it is affecting me very badly, and give me phone number or email id of higher authority he straight refused and said google it and I can go and complain RBI, I am not understanding why I have to do this all thing to go various places for my money as I gave my money to HDFC BANk it your duty to protect it, then why I suffer when HDFC bank is not secure and very bad at protecting customer money.

                      It is a humble request to fast the process of investigation and not struggle me in this to go various places and still not getting any idea if money will be refund or not and take stick action against M ASHOK as he is very bad in communicating with me, and provide me higher authority number and email to explain what happen with me.

                      Complain reference no. 1. 1395267
                      2. 1395258

                      case-MUMC[protected]
                      Oct 20, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 18, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Your email has been received vide ref id[protected]. Our bank official will investigate in the matter and revert to you in 5 working days.

                      -Bejoy
                      HDFC Bank Customer Assistance
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                        A
                        aashutoshprakash
                        from Noida, Uttar Pradesh
                        Sep 16, 2017
                        Resolved
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                        Resolved

                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                        My Credit Card billing cycle ends on 3rd of every month.

                        For August cycle i made the payment on 2nd Sept which was successful.

                        On 3rd sept Bank deduct same amount with name auto pay from my account.

                        Again on 3rd they return that amount in my account as i had already done the payment on 2nd .

                        On return of amount which was deducted due to there fault they deduct return fee from my account. And in addition they apply GST on that return fee charge.

                        I emailed them about this, in starting there reply was fast and confusing. When I made the clear understanding of the amount deduction and GST on email.. It's past 5 days and I haven't even good a single email from there side.
                        Oct 18, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 17, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I understand the inconvenience.Please share your Card No., charges details, date/amount of transaction with contact info & the issue on [protected]@hdfcbank.com Mention this Ref No. TTU[protected] in the subject of your mail so it'll help me track your e-mail

                        -Bejoy
                        HDFC Bank Customer Assistance
                        Sep 19, 2017
                        Updated by aashutoshprakash
                        hi Bejoy,

                        I have send the email to the stated emailed id by you.

                        Waiting for the positive and quick response.

                        Thanks
                        I got a email from HDFC in reply to my old emails to bank stating
                        "This is with reference to your e-mail regarding your HDFC Bank International credit card account.
                        We confirm that we are in receipt of the request Your request has been forwarded to the concerned department for processing and we will respond to you with details within 7 business days.
                        We appreciate your patience in the interim."
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                          sravani guntumadugu
                          from Coimbatore, Tamil Nadu
                          Sep 16, 2017
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                          Address: Chennai, Tamil Nadu

                          Hello Team,

                          On 12th September my account got debited by Rs885 by the name of DEPOSITORY CHARGES AUG[protected] So please can u let me know that why is the charges getting deducted although i am not using my HDFC Demat account. Please write a revert mail for the same on [protected]@gmail.com.

                          Thanks,
                          SRAVANI GUNTUMADUGU
                          [protected]
                          Customer Id: 70307949
                          HDFC Bank customer support has been notified about the posted complaint.
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                            Divya Lakshmanan
                            from Coimbatore, Tamil Nadu
                            Sep 16, 2017
                            Resolved
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                            Resolved

                            Address: Cuddalore, Tamil Nadu, 607402
                            Website: Hdfc netbanking

                            Hello Team,
                            I have transferred money 5000 Rs from my account to my Mom's account still amount nt credited to my moms account but amount got debited from mine.I need u to look into this issue immediately as it needed for emergency purpose hope u understand and its been two days and i tried contacting customer care but no luck unable to reach none of them worst service not at sastified with customer service.
                            Customer ID: 50683983 HDFC BANK
                            PHONE:[protected] MODE: ONLINE (IMPS) DATE:14/9/2017
                            Oct 19, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 18, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We have received TCC (Transaction Credit Confirmation) from the beneficiary bank on[protected]
                            that the funds of Rs. 5000.00 (IMPS Ref:[protected] have been credited for the said transaction. If the funds are not yet credited in the beneficiary account, we request you to check the status of the same with beneficiary bank directly.

                            -Bejoy
                            HDFC Bank Customer Assistance
                            Hello
                            Evening i got call for this complaint and they asked me REFUND card details and they debited 8625 RS from my account and they told me Monday they ll refund (5+8) money to mu account.
                            [protected] - this s d number i received call.

                            Logged a compliant becoz everything ll be confient need u to look into this
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                              A
                              arungupta154
                              from Patna, Bihar
                              Sep 16, 2017
                              Resolved
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                              Resolved

                              Address: 123501
                              Website: www.hdfc.com

                              Dear sir,
                              Pls find the attachment file of transfer statement. We mark on date 05.09.2017
                              Kindly i requested to you that i have a salary account no [protected]. And customer id is 65142200.

                              On date 05.09.2017 one fund transfer done successfully for account no is [protected] bank name sbi and account holder name is rachna devi. Amount is 2000 rupiah

                              . Till now (16.09.2017) not credited amount 2000 rupiah. On account no [protected].

                              Till now today 11.09.2017 not received money sending by me.

                              If not transfer than refund my fund transfer amount. Like 2000 indian rupiah.

                              Please close my issue earlier fund not transfer till now by hdfc bank but amount is debited on my account no [protected]

                              Thanks & regards

                              Arun kumar gupta

                              +91-[protected]

                              +91-[protected]
                              Oct 19, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 18, 2017
                              HDFC Bank Customer Care's response
                              Hi Arun,

                              We request you to write to [protected]@hdfcbank.com with the following additional details:
                              Name of Remitting Bank
                              Our Correspondent Bank name and Swift code number through which you have routed the transfer
                              Amount of Remittance
                              Date of remittance
                              Transaction Reference Number (if any)
                              Beneficiary Account Number
                              Beneficiary Account Name
                              A copy of the Telegraphic Transfer instruction (MT103 format) which the remitting bank has provided to our correspondent bank.

                              -Bejoy
                              HDFC Bank Customer Assistance
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                                P
                                ParasModi123
                                from Delhi, Delhi
                                Sep 16, 2017
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                                I am hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 5779 without my concern on date:18/08/2017. I am not interested in this service and don't want this membership anymore. I have already called to customer service but they are not stopped my service. To cancel the membership and refund this debited amount of rs.1299/-
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  H
                                  harshla
                                  from Pune, Maharashtra
                                  Sep 16, 2017
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                                  I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 3898 without my concern. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

                                  Oneassist relationship number : 2780653
                                  Name :- harshla sandesh godambe
                                  Mobile no. :- [protected]
                                  Credit card number ending :- 3898
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Harryaman
                                    from Mundi, Madhya Pradesh
                                    Sep 16, 2017
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi, 110015

                                    I m writing on behalf of my mother who holds an acct with hdfc bank, at its branch at h-37, bali nagar, new delhi 110015.

                                    In the month of jun this yr, she opted for net banking services which was started immediately.in aug 17, she wanted to transfer some money to me as part of loan through net banking. However, the third party transfer was disabled and thus we processed the same by getting the form signed by her by the end of aug 17.

                                    Till today (16 sept 17), the problem has not been resolved. The relationship manager, mr rajan is busy in his own time work so much that he was totally clueless when asked on phone yesterday. Further, he is unable to address the issue at all and keep making excuses.

                                    In addition to this, the form for updating of mobile number was also filled, which again has been lost sight of, and no action taken.

                                    I apologise to my mom for having trust on hdfc bank and opening an acct there. The agony may pls be resolved.
                                    Sep 19, 2017
                                    Complaint marked as Resolved 
                                    The branch contacted and resolved the issue. The action was prompt. Thank You
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 17, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    I understand the inconvenience.Please share your Account No. with contact info & the issue on [protected]@hdfcbank.com Mention this Ref No. TTU[protected] in the subject of your mail so it'll help me track your e-mail.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
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                                      RV marathe
                                      from Morjim, Goa
                                      Sep 16, 2017
                                      Resolved
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                                      Resolved

                                      Address: Nashik, Maharashtra

                                      My gold loan with hdfc bank dwarka br nashik no.[protected] already full n finaly closed of my above gold loan by
                                      Paying rs.87, 400/- as on 17/02/2017, but till todate in my cibil report it is seen as balance of rs 87, 400/- against this loan a/c, after sending of sever mail, call to customer care, & visiting to hdfc bank my issue is still pending... Pl do the need
                                      Oct 21, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 18, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Please share the email id from where you have written to us in order to track your case and revert to you.

                                      -Bejoy
                                      HDFC Bank Customer Assistance
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                                        Dinash1234
                                        from Mumbai, Maharashtra
                                        Sep 16, 2017
                                        Resolved
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                                        Address: Saharanpur, Uttar Pradesh, 247001
                                        Website: hdfc

                                        Hello i am raj my inncident of was i not recieved amount of rs 8000 my account no.5010xxxxxx5916, transtion through bank atw-524254xxxxxx8053-s1anjh31-yamunanagar ref no. 6873 date 6th of september 2017 time (5 pm to 6 pm in evening the bank is near at the gate of workshop, that i try to withraw but when check statement it show that the amount has been duducted from account so sir i request you to please see this issue and give my refund of rs 8000 of fail transtion that the money may be stuck so please see issue also if possible than show me footage of that day and please sir do something its very hard to survive without money my phone no. Is [protected], [protected]
                                        Oct 17, 2017
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Sep 16, 2017
                                        Updated by Dinash1234
                                        Please refund money of rs 113 of fail transtion on nsdl site money has been deducted but my order did, nt place on nsdl transtion id 001344927816092017251181505510478075
                                        ph, no [protected], [protected]
                                        Verified Support
                                        Sep 16, 2017
                                        HDFC Bank Customer Care's response
                                        Hi Dinash,

                                        We are working on your concerns vide ref no:[protected] and will get back to you in 5 working days.

                                        -Bejoy
                                        HDFC Bank Customer Assistance
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