HDFC Bank Complaints & Reviews

Punjab, ludhiana hdfc bank ifsc code hdfc0001390 model town branch,,

My complaint mr sham sunder [protected],
This guy so work less. He is all time a fool every one. My hdfc bank classic account. He man is asking for me make a your credit card. All documentation is completely but no answer me back 3 last month. Yes or no. I called he not attended my cll. I'm complete her manager but no gud results so i'm face hdfc bank service. All staff is very ugly behaviour. Very bad experiences hdfc bank staff service

I have given the address change request in the hdfc bank in visakhapatnam. Earlier we are in vijayawada. Now shifted to visakhapatnam. I have given the request in the online complaint also. No body bothered to call also. Now my card is getting expired in this month. And the bank is sending the card to the old address. The hdfc bank is have a such a bad services towards its customer. Today i have called to the customer care also but they refused to take the complaint. I have given the complaint in the mail to them but i dont thing they will take any action on this issue. So i want to complaint it in the consumer forum. Please take action on this issue at the earliest. At the tome of taking the card they do 100 of call to the customer and request to take the card. At the time of the services they will not do any service. Veru bad service from the hdfc bank.

I have applied for credit card on hdfc bank before 10 days but it is showing disapproved. I want to know the exact reason why it got rejected. I have never applied for credit card before and no any due liabilities to banks. Then why it got rejected. My application no. Is cc33233702

Pls look into this matter and do the needful asap.

Regards,
Subhash

Ear sir,
We have load the money 5000 dt.10/9/2017 & time 4.00 am from mob. Number [protected] from rbl bank credit card ([protected]) & received in my pazapp & the money is transfer 5000 rs.in my account -[protected], ifsc code hdfc0000930 & transaction failed but deducted from my wallet. Its been a one week but did not my money back my wallet i tried to email to [protected]@payzapp.in but just got the system generated mail but no human inervation. I tried to calling continuous customer but it is not responding & 24 hours continuous busy.
Resistor name-neeraj kumar
Resistor mobile - no-[protected]

I tried to call customer care continous every time but it is not responding.
Please help me with this asap.
My contact number-[protected]
Jay kishor sharma

I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 5689 without my concern on date:17/09/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Regards
Ranjeet kumar
Credit card number ending with: 5689

I have hdfc credit card from the year 2011 and i have been a regular payer of credit charges. Due to some financial crisis, i'm unable to pay dues within the said time. But, i'm trying to pay as early as possible max before subsequent month. When this happens, i get calls from collection department. There is a women, whose name is dont remember, whenever she speaks, her words will be so abusive and she always says me "if i'm unable to pay credit card due, why the hell i need to stick to hdfc credit card. Please close your card immediately and get out of hdfc credit". I'm mentioning the same wording what she tells. I politely say her, this is not the way to talk madam, and please transfer the call to some men, so that i can be comfortable to talk. For this her reply will be "if you are so afraid to talk to female, why the hell you use credit cards". I dont think hdfc can employee these kinds of people. There has to be some kind of mannerism to talk with the people. I purely accept, i didnt pay the emi for the current month. But is that the way to talk to someone? If i talk in the same manner, i hope i shall be sent behind bars.
I would humbly request hdfc bank credit card team to kindly educate people on talking to your customer. However your customers are faulty.
Call received date:[protected].
Caller number:[protected]
Caller time: 14:34hrs.

Hi i want to understand the process you follow for cash withdrawals. I was standing in the que and i saw other customers (Not standing in the que) were being serviced.

Incident time 2:15 pm to 3 pm
Date 16 sep
Place hdfc branch yeshwantpur

I want to know why was other customer not part of the que were being serviced instead of customers in que

Thanks
Bharat
[protected]

I had taken two wheeler loan from centurion bank of punjab under hire purchase in the year 2007 and i have paid all the installments as per the schedule through post dated cheques. Thus, the loan was already completed. My vehicle no. Is ap15ag 3067. But i have not been provided “noc” to remove hypothication of the bank. Hence, i request you to please provide noc at earliest. My e-mail i. D. Is [protected]@gmail.com

Regards,

(Ch. Srinivas),
H. No.8-5-266/a,
Laxminagar,
Karimnagar 505001
Mobile no.[protected].
E-mail i. D.: [protected]@gmail.com

Ur bank didnt update my payments in cibil. I have a settelment of credit card on march 2017.in settelment agreement i have to pay settlement amount in 6 installment which i have already paid but ur bank didnt update payment of march april may payment due to ur bank didnt update in cibil my cibil report affected. Hope u try to contact me on [protected]

Sir, there is one employment agency called shine.com call me from one no [protected] and said that he is from hdfc bank and he wants to hire me as a cashier in hdfc bank, aligarh and that no is registered as hdfc bank ashok in truecaller, so for the same purpose he told me that i have to submit 2500 rs. As a security money which is refundable in both cases whether i m selected or not. He told me that after completing this process there will conduct 2 round for selection telephonic and then pi, sir i had submit amount through paytm on this no [protected] after submitting the amount all those numbers through they had contact me is switched off. So its my humble request to u pls find those culpits and take some legal action against him, they will use ur name and doing fraud because of this ur brand image is going negative. There are some others by which they contact me [protected].
I can send u screenshot shots also

I received a sms from hdfc bank that rs 1299/- has been deducted from my credit card to one assist plan on 24/08/17 without my permission. Inspite of calling the hdfc bank no action has been taken till date.

Complaint reference no: [protected]
Called on : 8 sep 2017
Customer id : 62902438

Please deactivate and refund my complete money asap.

My one assist plan details:
Membership id:[protected]

I have added 20000/- twice i.e., 40000/- from my SBI credit card to PayZapp application. But the amount got debited from card but not reflected in PayZapp. Tried to reach the customer care, but the call is not connecting always. Sent mail couple of times to the customer care. But no response. Please make the amount revert back to my card. Thank you.

I have applied for credit card before 12 days and i have received message that your credit app has been approved for internal verification and your agent called me on Wednesday and say kindly come on out office with your addhar card but said to him my shift is from evening so i am unable to come in my office premises this time and i also said him come to my home and verify my docs but he cut my call and never called back. kindly help me

Requested​ sir,
I have an credit card of your company and my credit card account no. Is [protected] i meet a serious accident and i have an serious injury on my left hand, and i lost my credit card details in that accident and can't paid money on time and that's why my cbill was lost, but now i paid total outstanding money in your bank, so you are requested to update my cbill as soon as possible and start my card also.
Yours sincerely,
Tarun kumar
Mob.[protected]

Hi this is rahul kumar holding the credit card hdfc. My complaint is that some amount from my card is deducted for hegic-crdt shld & fl cvr (878.00). I did not opt for any of the above mentioned policy or emi facility. I have called the customer care executive and spoke to them but didn't give me proper response and given me [protected] number but their Was some fault, they were not able to hear me and they were not getting any number which I was typing. I got one reference number other helpline number .[protected] If this continues i will discontinue my credit card operating services for sure.

I am using HDFC bank facilities from last 4 years. Currently i am not working in India and my Indian which was updated with bank is also not working even HDFC blocked my debit card services don't know why. My wife went to India and she visited HDFC branch regarding the same issue and was suppose to join her name with the same account got the replied from officer that is not possible without customer sign. I called and check with customer care same answer. I am facing too many difficulties because all the OTP is going on my old number. Please advise how to do it.

I have purchased one mediclaim policy in August, 2014. Every year it was auto renewed. This Year in August they deducted Some amount on 19th August, 2017. But when I visited in there site found that they mentioned your policy is lapsed because of non payment. I was surprised. There was a link, saying click here to pay remaining amount. I have clicked and this redirect to payment site saying 120 you need to pay. After payment there is no change in statement. I have mailed to [protected]@hedfclife.com and started chat with simply chat. they assure me they will fix it within 48 hours. But they responded after 10 days saying again you need to pay some amount.

Now yesterday my wife admitted in a hospital where I have spent 10, 000 rs. Now who will pay this?

I am just clueless what is going on. How can I go for a consumer forum case? Can anybody help?

Aniruddha Biswas
([protected])

I have a salary account with hdfc and when opening that salary account i opened a demat account also. As told by executive of hdfc at the time of opening there will not be maintance charge for demat but will be charging according to holding value. I never uses demat account but they charged 885rs last month as depository charge. I need to close the demat and need my money back

I'm shravan [protected]. I made a transaction of 5000 on 9th Sep.. My got deducted from my wallet. But not transferred to bank.
What's wrong with the customer service. Its been 8days, I'm trying to contact.no respond. Please refund back I need it very badly I am in a very bad situation.please refund as soon as possible
TxnID:[protected]uJ72mV4
Account: IN[protected]
App Version: 3.01.06.04

Hi Sir,

I have a salary account and on 2nd September when i was at my home and my debit card is with me, two withdrawn happen of total 18200 RS with out my permission at SBI jubilee hills, I did the FIR and filled the customer dispute form and submitted in bank as per the bank instruction what ever they aid i did, but from them no action taken seriously instead when i called M ASHOK officer -risk intelligence & control HDFC asked for update he told me to call on Saturday when i called him on Saturday he told there is no reply from there different team and i have to go sbi Jubilee hill with FIR copy and now bank is closed and tomorrow is Sunday, if he would have told me when i called him first time which is on Wednesday I would have submitted all thing, I told him I am in very poor condition as i am not able to pay my room rent and not able to do other thing and it is affecting me very badly, and give me phone number or email id of higher authority he straight refused and said google it and I can go and complain RBI, I am not understanding why I have to do this all thing to go various places for my money as I gave my money to HDFC BANk it your duty to protect it, then why I suffer when HDFC bank is not secure and very bad at protecting customer money.

It is a humble request to fast the process of investigation and not struggle me in this to go various places and still not getting any idea if money will be refund or not and take stick action against M ASHOK as he is very bad in communicating with me, and provide me higher authority number and email to explain what happen with me.

Complain reference no. 1. 1395267
2. 1395258

case-MUMC[protected]