HDFC Bank Complaints & Reviews

I have done a transaction on 6th of september 2017 of rs 10000 using my sbi account to fund payzapp app.
An the transaction got failed and money was not loaded rather my account was debited with 10000 rs.
And its been one week and my account was is not reversed with the money.
Have tried calling customer care and mails as well have not got any kind of response.
Kindly do the needful on urgent basis
Thanks
Pratap

Hi,

My payzapp transactions got failed while adding balance.

I tried add balance and it was keep failing, i tried add 5000 but it said transaction failed, i tried again, again failed. Now i've lost 15k rupees.

This is really a big issue with payzapp, please refund money back to card or in wallet.

There are three 5k transactions failed, reg. Mobile is [protected],
Transaction was done on 8th sep its been 5 days now nothing happen and money deducted from card.

I rasied a request in the https://www.consumercomplaints.in/ due to i have an issue with my credit card (From hdfc bank) and i provided my number and details in the site.

Suddenly i got a call from the number : [protected] (Uttar prdesh eastern)
Name : sarvan

He told me that he is calling from the consumer portal person and asking for regarding to credit card limit increase. He told me pay online 10 rs and after 10 days you credit card limit is increased.

All of sudden i provided the details.

Once we provided the details suddenly my (Pnb bank) the amount was deducted around 15, 000 /-

And i have the transactions of what he had at that time.

I made the police compliant on the same and number they were tracking on the same.

If any thing happens for the any people don't respond to this numbers.

[protected] (Uttar prdesh eastern)

Sir,

We had an escrow account bearing no. [protected] and we went to hdfc bank, itpb branch and approached officer on 13/09/2017 and we met aarti karir, and requested for statement for the year 2016-17 which is required for auditing purpose.

It is very sad that we have not got the proper reply and they are very careless... As easy going character and not ready to listen us or guide us... At the end we are...

Mera a/c amita devi w/o jaiparkash bansal jiska a/c no [protected] hai aapki branch hdfc sirsa janta bhawan road par h wha k manager ravi kakkar or staff gurmeet kaur ka realtion customer k sath acha nhi h a/c statement lene jate h to dete nhi khte h ki net banking le lo manager khta h ki net banking nhi leni to a/c close karwa lo hmari do firm h unke a/c bi aapke pass h anytha hame sab a/c close krwane padege
Please help me

Hi sir, i have a account with hdfc bank from may, 2012 and savings account no.: [protected], gadhinglaj. I have taken a 4 wheeler loan from hdfc of 73, 000 for 36 months tenure. The emi is 8648 rs and deduction date is 5th of every month. Eventhough, i have maintained the balance for the month sept, 2017, so the emi also paid on 5th sept. The bank has deducted rtn charges three times and the balance went to –rs.708. Following are the total deductions on my account: balance moved to negative.in all the above deductions, i not even received any intimation via call/email/sms from the bank before deductions. I attached the screen shot of statement and the negative balance message which i received from the bank. Request you to consider my complaint and help me to get my money back and also to avoid further deductions in my account. Thank you. Dr. D. S. Badkar +91-[protected]

Hello sir,

This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

Kindly be informed that an amount of rs 885.00/- was deducted from my savings/salary account on 12 sept 2017 under the name of depository charges aug17.

Initially when i opened a salary account with that demat account also they forced us to open without intimating us that they are going to charge annual fees. Now all of a sudden they have charged rs 885.00/-.. This is very bad and disappointing. And i have never used the demat account till now. Even there is no message after the depository charges are applied to me through message or mail.

And after all we are working hard and earning money. Kindly suggest how do we proceed with the same to ensure that in future, no such issue is encountered.

Also, i request you to please refund the deducted amount to my salary account.

Demat id[protected]

Thanks and regards,
Shalini
Chennai

I have paid a amount of 5000 but it was not reach to party account but deducted from my account and i continued trying to contect with payzapp team i was continuselly busy all day.
The ifsc code which i put in for transfer was not correct so i thought it would come back but it says that transaction successful and still money is not back to payzapp or sbi card

Phone number for payzapp - [protected]

I had been gifted a hdfc giftplus card having 5000/-, but due to my preoccupation with other things i could not use it, the card expired i have been trying to renew it, but the bank official told me that since the card has expired so it stands cancelled and my money would be forfeited.
How can hdfc forfeit my money, that which is rightfully mine. This is the worst bank and this card is a scam!

I have wrongly debited for 5000 rs from my 2 payzapp accounts.. I have already given all the details via query/feedback for as well as emailed too however it seems payzapp customer support team is too lazy to resolve customer concerns also their customer helpline number is sucks too i have never ever able to connect via this number then what is the use of mentioning support helpdesk and what is the use of this # app when you guys are not capable enough to resolve customer concerns... Just shame on you payzapp team... If still from payzapp is have some shame left then pls resolve my concern asap and pls do not send me that query/feedback link again and again as i have already provide all the details... My 2 payzapp linked email address are given below 1. [protected]@gmail.com 2. [protected]@gmail.com pls check and reverse back my 5000 rs in my both of the accounts

I tried to load 500 rupees from my cc to my payzapp account it failed twice but both the time the money got deducted from my cc. But i got a message saying the deducted money got reverted back but only 500 rupees came back but as a total 1000 got deducted in two different failed transaction.

[protected] is my mobile number. Kindly help me to resolve this issue.

Hi,

I have booked 2 ticket from hdfc payzap on sep1st 2017 and cashback around 100rs was supposed to be credited to my account.

Its already been 13 days and i am still waiting for 100 cashback to be credited to my account

I have already mailed 2 times to payzap and called many times for better response but still i have not received any responds from payzap end.

Kindly consider this is an complaint and do the some serious action for making customer as joker

Name: sagar bhuti
Mobile: [protected]
Payzap no: [protected]

Transaction id:[protected]tp39rn2

Customer id:[protected]
Demat account:03487257

I am having salary account in hdfc bank for past 1 year, the guy who came to open our salary acc forced to put sign in trading account. After few days we requested to bank to close the demat account, but they didnt, i wrote mail to customer care of hdfc to deactivate the account, they asked me to drop the form in nearest branch. We did that also. But still the account is not deactivated yesterday from my account 885 has been detected for that even i didtn recieve detection message also. How fraud the bank is, while checking the statement only i came to know that the amount has been detected. I need my amount back. Do something please. Kindly deactivate this demat account also.

Hi sir,
I have transferred 5000/- from pay zapp wallet to my kotak mahindra bank account. The transaction in payzapp wallet shows successful but the money was not credited to my bank account.

I am trying to reach the customer care from yesterday but no luck it is always busy.
Transaction date is 12/09/2017

Please help me on this issue at the earliest.

Thanks,
Ggs chaitanya

Hi,

I had called the customer care on 13th sep 2017 and had the worst experience ever. Hdfc is a brand and has a huge name but the kind of service i got on the help line was terrible. First, when i followed the correct steps to connect the customer service representative it connected me to complaints department and the lady roop was very rude and was not ready to listen to my query and neither transferred the call to her supervisor. You can listen to the call (Worst experience) i could have been handled better. The second representative disconnected my call with confirmation. Finally third rep solved my query which was to transfer my debit card to hyderabad branch.

I think we have customer care to solve customers issue not to trouble him. It wasted my 40 mins to get the issue resolved. If we cannot solve customers issue then there is no point of customer service departments. We can visit bank and get then resolved. I am disheartened with the customer services

I am appling for credit card in month sep. 2016, but credit card not came. Then i apply for personal loan but it was also not approved. When i want to now then he says that ric in credit card section. Then i meet to credit card section at same branch and same person she says that some problem in your payslip. Then i says that on the same salary slip i already taken a loan. Then she was not responding and also branch manager was also given no response.

Hdfc bank has marked my complaint as resolved without providing me the details.

I had raised a complaint (Complaint id-ttu[protected] request few weeks back and now i can see that it has been marked as resolved :- (

Can you please provide me with the details or actions which you have performed?
How can you mark this as resolved without knowing or informing me or taking any confirmation from me?
I dont have any updates or never had any updates about the complaints, so can you justify on that?

I have still lost my balance in hdfc account and still i dont have updates about the loosing balance

Hello sir,

This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

Kindly be informed that an amount of rs 885.00/- was deducted from my savings/salary account on 12 sept 2017 under the name of depository charges aug[protected].

Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 885.00/-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.. If they would had communicated that even if i don't use the account, still would be charged then i would have closed the account.

And after all we are working hard and earning money. Kindly suggest how do we proceed with the same to ensure that in future, no such issue is encountered.

Also, i request you to please refund the deducted amount to my savings account.

Thanks and regards,
Vaibhav shrivas
Account no.-[protected]
Registered no.-[protected]
Alternet no.-[protected]
Location-mandla (Mp)

Hello,
Wallet no [protected]

I entered everything wrong while creating the account.
I forget secure pin.
To reset i need to answer security question.
Which i do not know.
Further i also do not know dob or any other details.
I contacted care they are not helping me.
I can assure only that number belongs to me.
I also visited branch they also not helping me.
Kuljeet singh
[protected]

Want my 15000 back

Yesterday was amount of 1899 debited from my account of hdfc bank in mumbai at cponeassis at 10:33pm, without any information or without informing me or without sending otp or phone call to me.
And etlis bank have to inform me before the transaction.

I want my money back in my account urgently and information about this why it was debited from my account.