Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Jun 7, 2026
Complaints 32953
Resolved
18420
Unresolved
14533
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 1143

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
bedbagish
from Delhi, Delhi
Sep 18, 2017
Report
Copy

Address: Jaipur, Rajasthan, 302028

Dear sir,
With you reference that, there are no notifications form your side to me payment by card swaipe time. So i don't know that's limit is crossing, this time my card perfectly swaipe. But your office charges fine to me crossing the over limit. So, irequest you to reverse my over limit charges. I except for your positive response.
Thanking you
Biswanath
[protected]

Dear sir,
With you reference that, my self biswanath bedbagish, my registered mobile no [protected] and my credit card number is ([protected]). There are no notifications form your side to me payment by card swaipe time. So i don't know that's limit is crossing, this time my card perfectly swaipe. But your office charges fine to me crossing the over limit. So, irequest you to reverse my over limit charges. I except for your positive response.
Thanking you
Biswanath
[protected]

Show quoted text
HDFC Bank customer support has been notified about the posted complaint.
Sep 18, 2017
Updated by bedbagish
Dear sir,
With you reference that, your side charge to me used over limit charges. But i don't know card is limit crossing swipe time. Any limit crossing message is not to me my card time, card swipe perfectly but don't any message card swipe time. After this day your office is charges to me over limit crossing. So i request to you to please reverse my over limit charges. I will promise second time don't any mistakes.
Thanking you
Biswanath
[protected]
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    Vijay Kumar Wahal
    from Noida, Uttar Pradesh
    Sep 18, 2017
    Resolved
    Report
    Copy
    Resolved

    As per above cited information that we have not received any type of bill detail / expenditure information in any form either through e mail or hard copy. For payment the bill detail is must.

    Kindly provide the detail of bill as requested above without any delay, the bill payment due date is 27th sept. 2017. We have to pay before three days so kindly provide the bill detail by 20th sept. 2017.

    If the detail have already been send please send it again as we have not got it.

    Prompt action is solicited.

    Sudha wahal
    Card no. 5459 xxx xxx 8747
    Oct 20, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 19, 2017
    HDFC Bank Customer Care's response
    Hi Vijay,

    We note that you have sought clarification with regard to your Credit Card account statement. In this regard, we request you to provide the last four digit of your Credit Card, registered mobile number and e-mail id, to enable us to do the needful. You may write to us at: [protected]@hdfcbank.com and we shall assist you.

    -Abigail
    HDFC Bank Customer Assistant
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      anil369
      from Mohali, Punjab
      Sep 18, 2017
      Resolved
      Report
      Copy
      Resolved

      Address: 143001

      Dear sir,
      In my 15/09/2017 bill for the credit card i am debited withrs.4143.00 being the debit because of the usage of priority pass on 01/06/2017.
      On contacting your customer care i was informed that if we use priority pass in india we will be levied with the charge of 1755.00 per person.
      It was not at all informed by any one, rather your executive in amritsar mr. Naveet whose mobile no is [protected] had informed me at the time of giving this card that 6 (Six) accesses to the lounge is allowed with in one year.
      Also at the time of the use i was not at all asked by the executive at igi that i will be cheated after three months by the credit card company hdfc.
      You have to reverse these charges and get the same done as early as possible or i am left with no other option of seeking the legal help and all the expenses will be borne by the credit card company.
      Oct 20, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 19, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      Request you to write to [protected]@hdfcbank.com along with your complete issue, card details and registered contact details. Please mention Ref ID-TTU[protected] in the subject line for me to track your mail & assist you better.

      -Bejoy
      HDFC Bank Customer Assistance
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Srinivasa Rao Battula
        from Thiruvarur, Tamil Nadu
        Sep 18, 2017
        Resolved
        Report
        Copy
        Resolved

        Address: 613005

        My phone number - [protected] i have done a 5000/- transaction on 16th sep 2017 to my saving union bank account, money got detected from my payzapp wallet but the amount was not credited to bank account and still not refunded, the customer care is worst they are not responding properly, what kind of services are you providing and plz refund my amount back.
        Oct 22, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 21, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        We would like to inform you that the IMPS account transfer for Rs.5000/- initiated, on 16th September 2017 has failed due to technical error from the bank's end and the same will be refunded to the your PayZapp wallet within 5 working days.

        Bejoy,
        HDFC Bank Customer Assistance
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          suraj76a
          from Mumbai, Maharashtra
          Sep 18, 2017
          Report
          Copy

          Hi guys!

          M suraj and residing in mumbai.

          The hdfc finance persons asked me to take a policy of rs.1.0 lakh for a loan of rs.20 lakh on 0% interest. I purchased the policy in january 2016. Hdfc finance told me that the amount is returnable.

          Again they told me to take policies of rs. 3.0 lakh as a tax amount against rs. 20 lakh i. E. 15% service tax against loan amount of rs.20 lakh.

          This tax amount increased from 15% to 18% after implementation of gst. So in month of aug hdfc finance took another 3% from me in from of additional policies.

          So in total i paid almost 4.6 lakh to take a loan of rs.20 lakh.

          Now no reply from hdfc finance, delhi.

          Guys involved from hdfc finance are...

          1. Mr. Lalit mehta (+91 [protected] /[protected] / +91 [protected])

          2. Mrs. Sakshi agarawal (+91 [protected] / + 91 [protected] / + 91 [protected] /[protected]

          3. Neha sharma - +91 [protected] / +91 [protected])

          4. Mr. Verma (+91 [protected])

          5. Mr. Vijay / physical verification team - (+91 [protected])

          All are from hdfc finance, delhi.

          I would like to request hfdc finance to look into and resolve the issue.
          Sep 18, 2017
          Updated by suraj76a
          Add some more points in the complaint...
          1. HDFC finance told that the amount invested in INSURANCE POLICIES (in my case it is Rs. 4.60 LAKH) would be refunded after disbursing loan amount.

          2. FILE NUMBER awarded to me by HDFC FINANCE is HDFC SF 2802F

          3. HDFC Finance instructed to buy policies from HDFC LIFE, FUTURE GENERELLI and BHARATI AXA.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            satyendra kumar yadav yadav
            from Delhi, Delhi
            Sep 18, 2017
            Resolved
            Report
            Copy
            Resolved

            Dear sir
            Complain about charge deduction in my new credit card as one assist charge of 1299 without my knowledge

            Credit my cut charge as soon as possible other wise i will close all my family & company member account in your bank and also spread humour about your bank that make looss to your bank & employees.

            Because your bad policy one day will teach you...

            Satyendra kumar yadav
            [protected]
            Aug 5, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            Greetings from OneAssist...!

            We deeply regret for the inconvenience caused to you.

            As per your request, plan has been cancelled vide Service Request number 2363772 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

            Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

            Regards,

            Brijesh

            Team OneAssist.
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              ayesha27
              from Bengaluru, Karnataka
              Sep 18, 2017
              Report
              Copy

              Address: Mumbai City, Maharashtra, 400071

              This is regarding my card no [protected]. I had closed my card after making the entire amount due on the card. Inspite of that i got a msg on teh 18th of july'17 that i owed some money to the bank which was reversed due to a mistake from your end. Ref # [protected]. The amount was reversed on teh 25th of july. Again today the 18th of sept'17 i received a msg saying i owed 1221 to the bank. I am really unhappy with the service provided and want this issue solved once and for all. Or i will be forced to take legal help on this matter.
              HDFC Bank customer support has been notified about the posted complaint.
              Sep 18, 2017
              Updated by ayesha27
              HDFC Bank — credit card

              1 Review
              Ay ayesha27 on Sep 18, 2017 Mark as Resolved

              This is regarding my card no [protected]. I had closed my card after making the entire amount due on the card. Inspite of that i got a msg on teh 18th of July'17 that i owed some money to the bank which was reversed due to a mistake from your end. Ref # [protected]. The amount was reversed on teh 25th of July. Again today the 18th of Sept'17 i received a msg saying i owed 1221 to the bank. I am really unhappy with the service provided and want this issue solved once and for all. Or i will be forced to take legal help on this matter.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                s kumar shiva
                from Chennai, Tamil Nadu
                Sep 18, 2017
                Report
                Copy

                Address: Hyderabad, Andhra Pradesh
                Website: PayZAPP

                Hi team,

                Almost writing to [protected]@payzapp.in. From my app for the transaction id[protected]yn98gy6, but no response received.

                As the amount transferred to the transport company has not been credited to them but my payzapp account has been debited by 5000.00 (Five thousand rupees)

                Amount loaded to payzapp wallet from my credit card, the amount 5000 has been claimed by payzapp merchant for which the transaction number is – [protected] given by my credit card company.

                So either transfer the money to the said account or credit back my payzapp wallet.

                Note : the email id [protected]@payzapp.in. And the customer numbers provided are not working how can a customer be confident/believe in using such wallets where customer service is very worst
                Kindly refund my money which is failed to transfer to bank
                txn id[protected]eL42xU5
                My registered number with payzapp is [protected]. I did a transaction with payzapp on the given date and it was a failed transaction.But the refund hasnt yet reflected in my payzapp account .They are not responding via mail and the helpline is never getting connected.
                Transaction id : 9OUVMY
                date : 9/08/17
                Booked a ticket on bookmyshow through Payzapp but didn't receive the 50% cashback and also there is no transaction history.
                Helpful
                Found this helpful?
                3 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  Pradeep Vaidya
                  from Chennai, Tamil Nadu
                  Sep 18, 2017
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Ahmedabad, Gujarat, 079
                  Website: [email protected]

                  In my cr. Card statementdt.16/07/2017 i had outstanding of rs10000/=, i was out of india for 4 months, i returned on 6 sept.2017 to india from canada. My son had already paid rs.10000/= in aug.2017, but in staement of aug 16, you charged interest & penalty of rs. 950=85, though he paid little late, but you must consider my past records. Since i am holding your card i never missed to pay, and i had paid full amount everytime, i did not opt to pay instalments. Kindly waive my charges otherwise i am not interested in your card facility.
                  Pradeep p. Vaidya
                  Oct 20, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 19, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We wish to clarify that, payment of atleast the minimum amount due towards the card outstanding needs to be received by the bank to ensure that the card account is active and available for usage. Further, to avoid levy of finance charges and late payment charges, payment of the total outstanding needs to reach the bank by the payment due date. We have reviewed your request and confirm having reversed the bank charges of Rs.930.87 billed to your card account in the month of August and September 2017 statement. This credit will reflect in your October 2017 statement.

                  -Bejoy
                  HDFC Bank Customer Assistance
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    VijaykrGupta
                    Sep 18, 2017
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: New Delhi, Delhi, 110088

                    Https://outlets.sodexobenefitsindia.com/

                    I am sorry to say that.. Its understanding between the hdfc bank & sodexo, so that they can make full under the redeem program run by hdfc. These coupons are not acceptable any where in the city.

                    Request to either close this program of let us know how to get them redeem.

                    Regards,

                    Vijay
                    [protected].
                    Jun 6, 2018
                    Complaint marked as Resolved 
                    They have Provided me Soln. on another Outlet. Thanks for ur Help. Got it...
                    HDFC Bank customer support has been notified about the posted complaint.
                    Sep 18, 2017
                    Updated by VijaykrGupta
                    Hi

                    Just want to make complaint against the fraud, redeem program run by hdfc credit card team, they have made tie up with the fake company like sodexo, which does not have market reputation & same is going to happen for hdfc moving onwards. I am not sure why they have did tie up with this fake company & after informing the same, bank is saying they are not responsible for any issue or concern.

                    Then team, just want to chk with you why you are giving those vouchers if you are not responsible for them.

                    https://outlets.sodexobenefitsindia.com/
                    None of the outlets shown on website accepts those vouchers.

                    Regards,

                    Vijay gupta
                    [protected]
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      amitaa31
                      from Haldwani, Uttarakhand
                      Sep 18, 2017
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: 247774

                      I am amit tomar. I have hdfc credit card. Their ladies making too much loudness. And also call to my relation. My family member calling me and told me that they using abuse. They make too much charges on my credit card. And now try to mindly tourcher. I have more hadache. I just want to close hdfc bank for ever. As i wish. Plese help me as you can.
                      Credit card no. [protected]
                      Thanks
                      Oct 21, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 19, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Request you to write to [protected]@hdfcbank.com along with your complete issue, card details, caller details and
                      registered contact details. Please mention Ref ID-TTU[protected] in the subject line for me to track your mail & assist you better.

                      -Bejoy
                      HDFC Bank Customer Assistance
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        G
                        Gabbar Jadav
                        from Bengaluru, Karnataka
                        Sep 18, 2017
                        Report
                        Copy

                        Address: 560037

                        Hi sir/madam,

                        I have added rs:500 in my payzapp on 14 sep 2017 and i want to send that money to my sbi bank account but money has not credited to my bank account and even though it is not showing in my payzapp also, i am trying to contact
                        Payzapp customercare they are not attending the calls also please help me out to get my money back to my account

                        Regards
                        Gabbar jadav
                        [protected]
                        Dear Customer,

                        That sounds concerning.​ For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

                        -Bejoy
                        HDFC Bank Customer Assistance
                        Hello,

                        I did a transaction from payzapp on 04/09/2017, in which I tried to move money from payzapp account to my bank account, while doing so I entered wrong account number that account number was not opened, but the transaction was success, but the money was deducted from my account, which has not been refunded yet. On multiple queries, customer care support is not providing any satisfactory answers. It should have been refunded within 5 working days, please check.
                        Dear Customer care,
                        I made transaction of rs.5000 to my Union Bank savings account on 20/09/17, transaction failed but amount debited from Payzapp wallet. Still it's not received back.

                        I am trying to reach this no.:[protected] but it is not connecting.
                        When I will get the refund?..Please need response immediately.
                        Shalinimuthu's reply, Oct 26, 2017
                        Did you get the refund?
                        Helpful
                        Found this helpful?
                        3 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          abhishek1garg
                          from Gangtok, Sikkim
                          Sep 18, 2017
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                          Website: www.hdfcbank.com

                          Hi,

                          I have opened salary account with hdfc in october 2016 through company mykaarma.com. But i left this company as i got a better opportunity somewhere else, now i had joined back again. I want to use my existing hdfc account.

                          But i have - ve balance in it.

                          I already paid the negative amount. But later i come to know that you canot charge us maintenance fees.

                          I want the full refund of my amount.

                          I also want to buy the credit card and term insurance plan from hdfc bank.
                          But i will buy those only when you refund me back my penalty that i had paid for maintaining zero balance.

                          Thanks
                          Abhishek
                          Oct 20, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 19, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Request you to write to [protected]@hdfcbank.com along with your complete issue, account details and registered contact details. Please mention Ref ID-TTU[protected] in the subject line for me to track your mail & assist you better.

                          -Bejoy
                          HDFC Bank Customer Assistance
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            Vinothm.mca
                            Sep 18, 2017
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Bangalore, Karnataka, 560016
                            Website: netbanking.hdfcbank.com

                            I applied for apy in feb-2016 in mtp branch, bangalore. Apy is not activated yet.

                            1. Noticed no money is deducted for apy since feb 2017 and checked with the bank about it in june -2017.
                            2. Bank said it was rejected by rbi because of a mistake committed by bank official while filling the form. (He did not mentioned the spouse name though it was mandatory, added spouse name only as nominee.)
                            3. Following it up with bank since then, it is yet to be completed.
                            Oct 20, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 19, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Request you to write to [protected]@hdfcbank.com along with your complete issue, branch details and registered contact details. Please mention Ref ID-TTU[protected] in the subject line for me to track your mail & assist you better.

                            -Bejoy
                            HDFC Bank Customer Assistance
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Rohit Roy.
                              from Chakrata, Uttarakhand
                              Sep 18, 2017
                              Report
                              Copy

                              Address: Gautam Buddh Nagar, Uttar Pradesh, i
                              Website: [email protected]

                              Costomercare Call. On.[protected]
                              Can you pls let me know the reason of flagging my account in your system. I have never been abuse the return policy.
                              Pls let me know any single incedent where i have abused your return policy.
                              I am your one of old and kyc complaint customer and if you are treating your valuable customer like this i don't think you will stand anywhere in this computative market.

                              Expecting your response as earliest.

                              Regards,
                              Dear Customer,

                              That sounds concerning.​ For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

                              -Bejoy
                              HDFC Bank Customer Assistance
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Mval1808
                                from Pune, Maharashtra
                                Sep 18, 2017
                                Resolved
                                Report
                                Copy
                                Resolved

                                Hi my salary account is been converted to savings account without informing me when i opened an salary account at that time hdfc representative said it will be automatically closed and now i came to that my salary account is not closed and balance is in negative. Where i have submitted an application for the closure of my accounts in 2015 but still they have not closed the account keep on charging a extra amount. I visited one of the branch in ulhasnagar they said you have to pay it anyways now i don't have a that much money to clear the balance for which m not aware about. This bank is fraudster only trying to make money.
                                Oct 21, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 19, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Request you to write to [protected]@hdfcbank.com along with your complete issue, account details and registered contact details. Please mention Ref ID-TTU[protected] in the subject line for me to track your mail & assist you better.

                                -Bejoy
                                HDFC Bank Customer Assistance
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  Viveka Arya
                                  from Meerut, Uttar Pradesh
                                  Sep 18, 2017
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Sagar, Madhya Pradesh, 470002

                                  Good afternoon
                                  My self major viveka arya, i have two hdfc policies. This is regarding agent pradeep singh yadav, authorised hdfc agent in saugor, madhya pradesh. At the time of my last policy he said that if i will do the investment of 100000 per annum, then he will provide me with cash return of rs 10000 initially. But till date he keep postponding it for next month. It's going to be one year in next month for same. Being in army i got shifted to next city and told me that he will deposit the amount in my account but now he is not responding to my calls to. I request hdfc head to take serious action against such liar and disrespectful agent who are taking hdfc to bad name. He should be punished for his unprofessional behaviour towards the customer. Hope to see positive response from your side. Below i'm attaching his photo in the attachment.
                                  Oct 20, 2017
                                  Complaint marked as Resolved 
                                  HDFC Life customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 19, 2017
                                  HDFC Life Customer Care's response
                                  Hi, kindly write your issues to us at [protected]@hdfclife.com from your registered Email Id for us to have a look into it and to get the same investigated. Post completion of the investigation, you will be replied by us.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    arramna
                                    from Hyderabad, Telangana
                                    Sep 18, 2017
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    I added 10, 000 rupees to my payzapp wallet on september 11th 2017, the amount was debited from my credit card but the transaction was failed. I tried to reach the payzapp customer care but there is no response, the customer care is not at all working. I need to receive money back to my payzapp account or credit card account, i would like to know from hdfc bank how many working days to resolve the issue?
                                    Sep 19, 2017
                                    Complaint marked as Resolved 
                                    Money was credited back to my CC yesterday. Thank you.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 19, 2017
                                    HDFC Bank Customer Care's response
                                    Hi

                                    There was a technical glitch which was being identified and it has been fixed. Due to this issue customers were not able to load money and transfer the money. The issue has been resolved from our end. The failed transactions will be refunded to customers in source card within 5 working days time.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
                                    This issue has been resolved.

                                    Thank you.
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      L
                                      laxmi dayal
                                      from Gurgaon, Haryana
                                      Sep 18, 2017
                                      Report
                                      Copy

                                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                      Website: www.Amazon.in

                                      Hello,

                                      Your refund of rs.499 has been processed successfully on[protected]. The amount should reflect in your account by[protected].

                                      The authorization code (Refund reference number) for the transaction is [protected].

                                      In case you do not receive the refund within 5 business days, please contact your bank’s customer care and mention the above authorization code (Refund reference number). Please remember that you will have to call your bank’s customer care center and not visit the branch for this query.

                                      Some nationalized banks may take more time than usual to credit the refund. If your bank is unable to locate the refund with the authorization code provided, please dispute the transaction as 'refund not processed'. On disputing the transaction, the bank will see a pending refund and will follow the path back to our payment processor to locate the refund.

                                      Hope this helps. Thank you for choosing amazon.
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        K
                                        Krunal Sinh Gohil
                                        from Surat, Gujarat
                                        Sep 18, 2017
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: Bhavnagar, Gujarat, 364290

                                        I inform that to you, i have current account account in hdfc bank and i use edc machine since last 4 year but now i want to surrender this machine and i gave surrender application to bank before one month but bank employ and manager did not give any response so please do somthing and take any actions again bank employ and manager
                                        My self krunal k gohil and my tid number is 43026090,
                                        Oct 19, 2017
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 18, 2017
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        I request you to share your complete issue, current account number and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                                        -Bejoy
                                        HDFC Bank Customer Assistance
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit