Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Dec 9, 2025
Complaints 32881
Resolved
18416
Unresolved
14465
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 1143

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
vvktomar007
from Noida, Uttar Pradesh
Sep 14, 2017
Resolved
Report
Copy
Resolved

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi,

Hdfc bank has disapproved my credit card application ([protected]o2)

I gave my documents on 16th aug 2017. (Salary slip, bank statement, pan, adhar card)
Received a acknowledgement on 29th via sms.

Reference no. [protected]o2

I have been tracking my application since then, it was showing in process.

Today, i. E. 14/09/2017 i recieved an email below:

"we regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank"

I want to know why my credit card is not approved.

I fulfill all your eligibility, i even took the smartpay option for my vodafone bill.
Your team knew my salary and everything then why my credit card is disapproved.

I will file an complaint with rbi as per rbi guideline circular no - rbi/[protected]/100 bod. Fsd. Bc.23/24.01.011/2008-09 dated[protected].

This is my first credit card, i am only 23 yrs old, my career is just started and i don't want this on my credit history.

I want my credit card approved

Name: vivek tomar
Mobile: [protected]
Oct 6, 2017
Complaint marked as Resolved 
I have got my CC after a lot of hustle
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 16, 2017
HDFC Bank Customer Care's response
Hi Vivek,

We have taken note of your comments expressed with regard to your credit card application and you may look forward to receive a response to your e-mail id by today (September 16, 2017). We request you to bear with us in the interim. The reference number for this interaction is [protected].

-Bejoy
HDFC Bank Customer Assistance
Sep 18, 2017
Updated by vvktomar007
Mr. Bejoy,

I have not received a mail neither any kind of response from your bank.

This is really disappointing, you are making false statements here, so that people reading this does not make negative mindset.

I will not let you guys ruin my credit stability and CIBIL score.

I want a solid reason as I am supposed to know and you are supposed to tell me.
Sep 21, 2017
Updated by vvktomar007
Still There is no response from anyone, you are a bunch of liars.

i will not let you go like this i want my credit card or the reason.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sudhanshu.bpo
    from Mumbai, Maharashtra
    Sep 14, 2017
    Report
    Copy

    I had applied credit card (Application #[protected]w1) more than 25 days ago. Physical and online verification are also been done but application status is still showing "in process" since last 18 days but till now i did not receive any info which is very bad news to say if this is the thing with the service provided to customer then no customer will be happy. I am very disappointed due to processing the credit card.

    Please help me in resolving this issue.

    Regards,
    Sudhanshu thakur.
    [protected]
    HDFC Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sreeraj Anavangot
      from Bengaluru, Karnataka
      Sep 14, 2017
      Resolved
      Report
      Copy
      Resolved

      Hi,

      I cancelled an order in flipkart and immediately i got an sms

      Ur transaction on hdfc bank credit card ending 0274 for rs. 55749.00 has been credited/reversed by flipkart14513 on[protected]:15:19:13

      I even got a call immediately after i cancelled my order from a hdfc representative to confirm the same

      This is still not reflecting in my unbilled credits.
      Oct 17, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 15, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share your complete issue, card number and contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

      -Bejoy
      HDFC Bank Customer Assistance.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        Nitu Kamboj
        from Mohali, Punjab
        Sep 14, 2017
        Report
        Copy

        Address: Patiala, Punjab, 140401

        Sir maine apne[protected] account se apne hdfc credit card [protected]@ 1000 payment transfer kiya tha jo mere hdfc account se cut ho gya lekin mere pay zapp account main nhi aye so pls refund my amount pls sir ye paise mere liye bahut jaruri hai so pls refund it ye app maine pehli var use ki hai so pls refund my 1000 thousand pls fast it's emergency pls i request you
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Sanghamitra Bose
          Sep 14, 2017
          Report
          Copy

          Yesterday i was trying to load money of rs 4900 in my payzapp account. But the transaction was failed and money was not loaded in payzapp wallet. The amount was deducted from my axis bank account. I have already sent mail to support[at]payzapp.in. But i have not got any response.
          Also the support number is also out of service.

          I have already shared my contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

          When will it be reverted back to my account?
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            AnuragD
            from Akhnur, Jammu and Kashmir
            Sep 14, 2017
            Report
            Copy

            Hi,
            I have made a transaction of 3k rs from my icici credit card on 14.09.2017. But after entering 3d authentication code the app showed transaction failed. On the other hand i got the message from my bank that the transaction of inr 3000 using credit card is made at payzapp wallet on 14-sep-17. The amount of inr 3000.00 was debited from my credit card and still not added to the wallet. I tried calling your customer care no[protected] but every time the line was busy. Please resolve the issue asap.

            Thanks
            HDFC Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              C
              charan@468
              from Delhi, Delhi
              Sep 14, 2017
              Report
              Copy

              Amount failed from payzapp app and amount deducted but not refunded back
              My number - [protected] i have done a 5000 transaction on 4th sep 2017 to transfer to my hdfc bank account but amount failed and amount has been deducted and my amount was not credit back into my payzapp account.
              I given complaint they said it will take 5 working days today is 8 th working still they are not refunding my amount back.
              Plz refund my amount back right i need that money its very urgent
              Sep 14, 2017
              Updated by charan@468
              AMOUNT FAILED FROM PAYZAPP APP AND AMOUNT DEDUCTED BUT NOT REFUNDED BACK
              My number - [protected] i have done a 5000 transaction on 4th sep 2017 to transfer to my hdfc bank account but amount failed and amount has been deducted and my amount was not credit back into my payzapp account.
              I given complaint they said it will take 5 working days today is 8 th working still they are not refunding my amount back.
              plz refund my amount back right i need that money its very urgent
              Today I have 2 transaction from SBI credit card to pay zap account Rs 10000 but I not found this amount . So plz solve my problem
              Dear Customer,

              We are yet to hear from your end, kindly share your experience using the below given link: http://bit.ly/2aJ9wGW

              -Bejoy
              HDFC Bank Customer Assistance
              My first transaction if 5000/- got debited...hence I tried calling the customer service agent who verify my Mobil number and wallet details to confirm since it's verification call and I got a message of rs 4500/- debited again fraud transaction done by kitecash and he disconnected the call... immediately I transferred the balance amount to my account...also I tried calling to customer service they is no response and no proper revert from mail I'd also...all copy paste templates...I don't where to raise a complaint regarding this fraud transaction...it's very very very very pathetic service... please don't down load this fraud app..
              Ranajoy.Dutta's reply, May 7, 2020
              Hello, did you get your money back?
              Helpful
              Found this helpful?
              3 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                L
                lokesh9603
                from Delhi, Delhi
                Sep 14, 2017
                Resolved
                Report
                Copy
                Resolved

                Address: Chennai, Tamil Nadu, 600097

                Hi,
                I transferred 5000 rupees to my payzapp wallet on this month 5th. Money debited but not added into wallet. I complained many times but no response from you. I never expect this much worst service from you. If you do like this definitely we'll quite from hdfc and payzapp.
                My transaction id is[protected]

                Please resolve my problem as soon as possible...

                We never expect this problem from you
                Sep 14, 2017
                Complaint marked as Resolved 
                They resolved my issue... thank you consumer complaints
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 14, 2017
                HDFC Bank Customer Care's response
                "Dear Customer,

                I am deeply sorry to hear that, To resolve this issue we request you to please share your registered contact details & transaction details on the below Link: http://bit.ly/2aJ9wGW. So that we can assist you better.

                -Bejoy
                HDFC Bank Customer Assistance"
                Verified Support
                Sep 18, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                We are yet to hear from your end, kindly share your experience using the below given link: http://bit.ly/2aJ9wGW

                -Bejoy
                HDFC Bank Customer Assistance
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  anilbextc
                  from Pune, Maharashtra
                  Sep 14, 2017
                  Report
                  Copy

                  Address: Bangalore, Karnataka, 560037

                  Hi,

                  I made a fund transfer of 5000 rs. From payzapp to my sbi saving account and transaction got failed. So the money deducted from payzapp and not transferred to my sbi account. Also money not been credited to my payzapp wallet. The payzapp customer care number is always busy 24*7. The call is not responding. I am tired of this.

                  Pls help me.

                  My contact - [protected]
                  Payzapp username -[protected]
                  Transaction date - 14/09/2017
                  Transaction id[protected]ql08ew6
                  +2 photos
                  HDFC Bank customer support has been notified about the posted complaint.
                  Sep 14, 2017
                  Updated by anilbextc
                  Hi,

                  I forgot the password so tried to login account many times. So now my account is blocked and i even can't reset the pin. I tried to call payzapp customer support but call is not responding. Its always busy.

                  So please unblock the account so that i can reset the pin.

                  Payzapp number - [protected]
                  Name - anil bhawangirkar

                  Thanks,
                  Anil
                  Sep 15, 2017
                  Updated by anilbextc
                  Hi,

                  Got 3 Fraud calls till now ...asking the details of credit/debit cards ..
                  Pls be aware of this number ...

                  1) [protected]
                  2) [protected]
                  3) [protected]

                  These are big fraud...Kindly aware and don't share your details.

                  Thanks,
                  Anil
                  Hi,

                  I received call from this number [protected] (Rahul).
                  By telling that he is from consumer complaint. Asking me credit card details to unblock payzapp account.
                  I told him credit card number and expiry date.
                  He is asking me that you will receive otp for debiting 10 Rs. Tell me the otp.
                  I didn't tell the otp bcz of security issue so he blocked the credit card.

                  Now my payzapp also blocked and credit card also blocked.

                  Regards,
                  Anil
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    Drksunita
                    from Hyderabad, Telangana
                    Sep 14, 2017
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: 530013

                    I dr sunita samleti, working at queen’s nri hospital & residing at 50-95-2/a, mig 56, flat no. 501, seethamadhara, visakhapatnam 530013. My mobile number is 98330744.
                    I received a phone call from [protected] at 4.17 pm on 11/9/17. He acted as a member of airtel office & asked for activation of a sim number. He warned if not done all the services will be inactive. He told to send sms ‘sim[protected]u’ to 121, which i did. Then i received sms that my number will be activated within 24 hours.
                    My phone was inactivated immediately.
                    As it was activated after 24 hours, i called him from other number [protected].
                    On 13/9/17, i got a call from [protected] at 11.45am asking for bank details. I did not give him any details. He then called at 11.57 am from [protected] & told me last 4 digit of my debit card, my hdfc account number and valid date & confirmed. He asked me for another 2 digits on the card, which i did not give.
                    I got suspicious with this call and went to hdfc bank to check my account.
                    There were 3 transaction of rs10, 000, rs 40, 000 and rs 50000 on date 13/9/17 at 1.30 pm to!.35 pm.
                    The transactions were as below:
                    1) upi-[protected] barbohebbal. Ifsc. Npci[protected]work
                    Rs 50, 000
                    2) upi-[protected]-cbin0284273. Ifsc. Npci[protected]work
                    Rs. 10, 000
                    3) upi - [protected]- bkid 000791. Ifsc. Npci[protected]work
                    Rs 40, 000

                    My phone was diverted to other number, which i realized after we tried calling on it seeing these transaction.

                    My query is ‘ how could that person get my all bank details only with my mobile number?’ is that a leak from the bank itself?
                    Third party transfer requires to add payee, which generally takes time to add.
                    How he could do all transaction so early.
                    Is it secure to keep money in hdfc bank/ any other bank?
                    Is cyber crime happening everywhere? What’s bank security actions against it?
                    We all keep money in the bank for security. If we start loosing it like this, whom do we trust?
                    Oct 21, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 15, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your complete issue, account number and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                    -Bejoy
                    HDFC Bank Customer Assistance.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      B
                      Bindu Nithin
                      from Bengaluru, Karnataka
                      Sep 14, 2017
                      Report
                      Copy

                      Address: Bangalore, Karnataka, 560036

                      I am bindu umeshkumar i am using hdfc credit card since 5 years ending with 3603. I got a sms on 14th sep 2017 which shows that one assist member ship fee of 1399 has been deducted from my account. Without my knowledge how your bank has deducted this. Same thing happened in last year as well. As instructed by your employee of customer care, i have called one assit help line and cancelled that membership last year itself & i got 400 rupees back as discount. But this year again they deducted the amount though i have got it cancelled. Please cancel that one assit membership at least now & refund the amount. I am not happy with your service, even if i complain to your customer care people they are not giving proper replies. Is this the way you treat customers?

                      I am loosing trust on the hdfc bank. Please take necessary action otherwise will need to switch on to some other bank.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Sep 14, 2017
                      Updated by Bindu Nithin
                      HDFC complaint reference number for this year is [protected]
                      Sep 14, 2017
                      Updated by Bindu Nithin
                      Attached last year credit card statement which has both membership fee & discount.

                      Dear Customer,

                      Greetings from OneAssist...!

                      We deeply regret for the inconvenience caused to you & appreciate your patience.

                      We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

                      Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                      Regards,

                      Deepali

                      Team OneAssist
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sivakumar Devarajan
                        from Chennai, Tamil Nadu
                        Sep 14, 2017
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Chennai, Tamil Nadu

                        I have made a transfer today. The transaction failed, but, amount has been deducted from my payzzap wallet.
                        Still not yet refunded.
                        I have make a complaint on sunday 3, 2017.
                        But, i did't get any call from customer support.

                        I tried many more time to call customer support toll free number.
                        But, i didn't get response.
                        +1 photos
                        Oct 17, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 15, 2017
                        HDFC Bank Customer Care's response
                        "Dear Customer,

                        There was a technical glitch which was being identified and it has been fixed. Due to this issue customers were not able to load money and transfer the money. The issue has been resolved from our end. The failed transactions will be refunded to customers in source card within 5 working days time.

                        -Bejoy
                        HDFC Bank Customer Assistance"
                        Sep 25, 2017
                        Updated by Sivakumar Devarajan
                        It's already 20 days more.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          Vijaya Kumar Sekar
                          from Chennai, Tamil Nadu
                          Sep 14, 2017
                          Report
                          Copy

                          Hi team,
                          Last week thursday, i have transferred double time 4900 +4900 totally rs.9800 money from payzapp wallet to my bank account. Tranfer got failure and also i am getting message like"5 days money will be refunded to your wallet or bank account". Still not refunded money to wallet or bank account moreover 5 working days gone. However i have sent out a mail to to payzapp customer care two days before, still not get a mail from payzapp customer care. I am only get auto reply mail. I tried to call payzapp customer care i am unable to reach out them. Every time i am getting busy voice message.
                          This is my payzapp no:[protected]
                          +2 photos
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Azso20
                            from Bengaluru, Karnataka
                            Sep 14, 2017
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: 560099

                            This is ajay soni and i am using payzapp. One time i was transferring money from my payzapp wallet to my hdfc saving account ([protected]) at 8/09/17 while transferring i put 4500 rs and continued. The amount has been detected from my wallet and couldn't come to my hdfc saving account. The transaction details i got as failed due to some technical errors. I got one msg from payzapp they i will get refund of my money within 5 working days but i haven't got my money back yet neither in my wallet not in my hdfc saving account. Now it has been more than one week. Plz help me to resolve that issue. I want my money back. Do something as soon as possible or you just give me any suggestion regarding possible ways to get money back.
                            9
                            Oct 24, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 15, 2017
                            HDFC Bank Customer Care's response
                            Hi,

                            There was a technical glitch which was being identified and it has been fixed. Due to this issue customers were not able to load money and transfer the money. The issue has been resolved from our end. The failed transactions will be refunded to customers in source card within 5 working days time.

                            -Bejoy
                            HDFC Bank Customer Assistance
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              deeksharani
                              from Bengaluru, Karnataka
                              Sep 14, 2017
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Bangalore, Karnataka

                              I have transferred 3900 rs from paysapp wallet to axis bank on september 10th.

                              But the notification says its in pending state and after some time status shows that transaction success.
                              Money deducted from the wallet and it is not credited to the axis bank account.
                              I have waited for 5 working days but still i didn't get the money back.

                              Customer care no always busy. So please do the needful.

                              Name: deeksharani
                              Mob no : [protected]
                              Transaction id:[protected]jt31sl6
                              Oct 18, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 14, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              There was a technical glitch which was being identified and it has been fixed. Due to this issue customers were not able to load money and transfer the money. The issue has been resolved from our end. The failed transactions will be refunded to customers in source card within 5 working days time.

                              -Bejoy
                              HDFC Bank Customer Assistance
                              Unable to transfer money tried several times its ends with an error saying funds not transferred due to technical issue. Kindly check asap

                              payzapp wallet to bank funds transfer failure and amount not credited. - Comment #2898422 - Image #0
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                sib_482
                                from Noida, Uttar Pradesh
                                Sep 14, 2017
                                Report
                                Copy

                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                Hi team,

                                I have done a 5000/- transaction on 14 sept 2017 to my fathers saving account (Uco bank), money got detected from my payzapp wallet but the amount was not credited to bank account and still not refunded, the customer care is worst they are not responding properly, what kind of services are you providing and plz refund my amount back right i need that money its very urgent...

                                Please do something about that issue...!
                                +1 photos
                                HDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  Madhukar Koreddy
                                  from Hyderabad, Telangana
                                  Sep 14, 2017
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Hyderabad, Andhra Pradesh, 500016

                                  Hi,
                                  I am adding the money 2000 rupees in payzap the transaction is failed but the amount is deducted in my account.
                                  Below transaction details

                                  Thank you for using your sbi debit card 459xx5059 for a purchase worth rs2000.0 on pos [protected] at payzapp txn#[protected]. But the amount still not credited in my account mobile number:[protected]
                                  Check status update me
                                  Oct 29, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 15, 2017
                                  HDFC Bank Customer Care's response
                                  Hi Madhukar,

                                  There was a technical glitch which was being identified and it has been fixed. Due to this issue customers were not able to load money and transfer the money. The issue has been resolved from our end. The failed transactions will be refunded to customers in source card within 5 working days time.

                                  -Bejoy
                                  HDFC Bank Customer Assistance
                                  This is fake site
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    Nizam Mallik
                                    from Mumbai, Maharashtra
                                    Sep 14, 2017
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Thane, Maharashtra, 400612
                                    Website: www.hdfcbank.com

                                    Dear hdfc bank team,

                                    My name is nizam mallik faryad ali.

                                    I am your customer of your bank from past one and half year i do have a account with your bank as well i hold credit card with you below mention is my account details and my blocked credit card number from that which you can fetch my details and please listen my call which i have mentioned above on the mail call id.

                                    Concern : i have blocked my credit card on 28th aug ’17 till now i haven’t received the add-on card from past 18 days i was just follow upping with your call center team and they promised me that i will sure short receive my card but at my place but still i haven’t the same, i have already informed to your team that post person they are not delivering card at my place from my past experience thrice you guys send that the same card through post only, now today is 19th day i am just waiting for my card.

                                    This type of customer service you are providing to customer your customer in this competitive world of business services : your supervisor don’t know how to speak with customer supervisor name : tushar mane laughing on call when i have said my problem, ganesh given commitment card will going to delivered within 2 days commitment failed, some lady while transferring call to supervisor she putting call on hold more than 20 mins (Releasing hold putting hold without my permission).

                                    Today i have called to your customer care team of credit card and i have informed that again my card is not delivered under awb number : ex[protected]in its going to rto because post person just mentioning wrong comment at their website. All courier companies are delivering products to my place without any hesitating. More than 2 instance i have asked your team to send this card through courier, but they have sent through post only now your floor supervisor name : ganesh said he will try to deliever this card through courier and if not card closure will be there this type of sentence your supervisor used without any confirmation from customer end your bank close the cards??.

                                    Now these is a pathetic service which i have received from your side and i will definitely going to logged a complaint to consumer forum & social networking sites about the instance.

                                    I need my card at my place only any how.

                                    I am waiting for my card from 18 days.

                                    Please check and deliver my card through courier as post person are not coming at my place.

                                    Thanks & regards

                                    Nizam mallik
                                    Oct 18, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Sep 14, 2017
                                    Updated by Nizam Mallik
                                    pathetic Service

                                    Dear HDFC Bank Team,

                                    My name is Nizam Mallik Faryad Ali .

                                    I am your customer of your bank from past one and half year I do have a account with your bank as well I hold Credit Card with you below mention is my account details and my blocked credit card number from that which you can fetch my details and please listen my call which I have mentioned above on the mail call id .

                                    Name : Nizam Mallik Faryad Ali

                                    Concern : I have blocked my credit card on 28th Aug ’17 till now I haven’t received the add-on card from past 18 days I was just follow upping with your call center team and they promised me that I will sure short receive my card but at my place but still I haven’t the same, I have already informed to your team that post person they are not delivering card at my place from my past experience thrice you guys send that the same card through post only, now today is 19th day I am just waiting for my card .

                                    This type of customer service you are providing to customer your customer in this competitive world of business Services : your supervisor don’t know how to speak with customer Supervisor name : Tushar Mane laughing on call when I have said my problem, Ganesh given commitment card will going to delivered within 2 days commitment failed, some lady while transferring call to supervisor she putting call on hold more than 20 mins ( releasing hold putting hold without my permission ) .

                                    Today I have called to your customer care team of credit card and I have informed that again my card is not delivered under AWB number : EX[protected]IN its going to RTO because POST person just mentioning wrong comment at their website . all courier companies are delivering products to my place without any hesitating . more than 2 instance I have asked your team to send this card through courier, but they have sent through post only now your floor supervisor name : Ganesh said he will try to deliever this card through courier and if not card closure will be there this type of sentence your supervisor used without any confirmation from customer end your bank close the cards ??.

                                    Now these is a pathetic service which I have received from your side and I will definitely going to logged a complaint to consumer forum & Social networking sites about the instance .

                                    I need my card at my place only any how .

                                    I am waiting for my card from 18 days .

                                    Please check and deliver my card through courier as post person are not coming at my place .

                                    Thanks & Regards

                                    Nizam Mallik
                                    Verified Support
                                    Sep 15, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    I request you to share your complete issue, card details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      B
                                      bhrujit
                                      from Agra, Uttar Pradesh
                                      Sep 13, 2017
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Kolkata, West Bengal, 700001

                                      From unknown source following amount is transacted from my card no. Xxxxx0278 on date without any pin or otp. Plesae block my credit card and arrange to refund my money.
                                      1. Rs.32004.85 to eu-logistik-transport
                                      2. Rs.32004.85 to eu-logistik-transport
                                      Complaint is already submitted to hdfc bank authority, but no respond is found to
                                      Refund of my money.

                                      Regards
                                      B b rabha
                                      [protected]
                                      Oct 15, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 14, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer

                                      We request you to contact the Bank using Phone Banking (available 24 *7), where you can Hotlist your card immediately and simultaneously request for re-issuance of new card.

                                      Alternatively, you may also submit written instructions at the nearest branch for hotlisting and re-issuance of Credit Card.

                                      Please note there are no charges levied for the re-issuance of a damaged Card.

                                      Kindly visit the following URL to access information for the complete address and contact details of our Branches as well as our Phone Banking numbers:

                                      www.hdfcbank.com > Personal > Find your nearest > Branch > All branches

                                      www.hdfcbank.com > Personal > Find your nearest > PhoneBanking

                                      The above URL gives you access to the various contact points to get in touch with us through the Customer Center.
                                      -Bejoy
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        B
                                        bchbabu
                                        from Samalkot, Andhra Pradesh
                                        Sep 13, 2017
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: 533101

                                        Sir;
                                        I b chinni babu. My credit card no :[protected]. I try to withdrawal of amount rs : 10000-00 from sbi/atm. Rjy. But atm shows insufficient fund please try to another atm (Amount not come). And again i go to another atm of sbi and i withdrawal of rs: 10000-00 amount. As on date my credit amount in my account only rs 289-00 after that i received message from hdfc bank. I shocked i check the inbox your withdrawal 10000-00 on 16:32 hrs at sbi/atm. This is first message and again your withdrawal 10000-00 on 16:33 hrs at sbi/atm this is second message. But i actually withdrawal only rs : 10000-00 on one time received. But how i faced this wrong message sir please solved my oblique and taken necessary action please sir.
                                        Thanking you sir
                                        Oct 15, 2017
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 14, 2017
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We have reviewed your comments expressed with regard to your credit card and we request you to share the date of disputed transaction along with the duly signed Cardholder Dispute Form (CDF) available in the below mentioned link to enable us to review and assist you accordingly.
                                        https://www.hdfcbank.com/personal/form_centers/form_centers
                                        For further clarification. you may write to us at: [protected]@hdfcbank.com and we shall assist you.

                                        -Bejoy
                                        HDFC Bank Customer Assistance
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit