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HDFC Bank Complaints & Reviews

2.9
Updated: Apr 15, 2026
Complaints 32946
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HDFC Bank reviews & complaints page 1142

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S
from Bengaluru, Karnataka
Sep 19, 2017
Resolved
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Address: 500020
Website: www.indiaconsumercomplaints.com/complaint-filing-procedure-hdfc-banks-including-other-banks

Hi sir/madam,

Im associated with this bank for the last 4 years. I have maintained the minimum balance. Again you guys deducted 531.00 rs with the cheque number mir[protected]. It was the same problem the last month i spoke the agent explained everything. My account number [protected]. Please refund the amount asap. They fore i request you to double check the account and refund the amount.

Regards,
Sudhir
[protected]
Oct 22, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2017
HDFC Bank Customer Care's response
Dear Customer,

We understand that our official Padmavathi contacted you and assisted you with your requirement.

-Bejoy
HDFC Bank Customer Assistance
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    M
    munikumargv
    from Gurgaon, Haryana
    Sep 19, 2017
    Resolved
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    Resolved

    priority pass

    Address: 560102
    Website: hdfcbank.com

    Hdfc bank has provide me with a complimentary priority pass, for which they have the offer of 12 complimentary lounge access in the airports.
    And i suddenly see that i was charged for the same without any prior notice.
    This is not a fair behaviour from the bank.
    And if i contact the customer care service they are playing musical chairs between them and priority pass people....
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    Krishan kant sharma 1947
    from Indore, Madhya Pradesh
    Sep 19, 2017
    Resolved
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    Resolved

    Address: 110008

    I am a customer of hdfc patel nagar branch (New delhi) i am trying to get a new password for my atm. As i am not suffering from brain stroke, i had sent my wife (She has the second name in my account) and i have also sent the authority letter but still they have not issued the pin no. When they want to open a new account, they will come running.

    My email id is aartisharma. [protected]@gmail.com
    Oct 21, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 20, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    I request you to share your complete issue, card number and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

    -Bejoy
    HDFC Bank Customer Assistance
    Sep 20, 2017
    Updated by Krishan kant sharma 1947
    Ok...sure. wil share all the details
    Sep 25, 2017
    Updated by Krishan kant sharma 1947
    I am using a Airtel no in my utter pardesh district, facing a lot of issue in the network. Had also complaint about the same but no response is been received. Want Airtel to be more professional and pls havr a different IVR for network issues; as it is becoming common nowdays with the company.
    Sep 30, 2017
    Updated by Krishan kant sharma 1947
    Dear Mr Bejoy,

    According to your mail, I have mailed all my details since 10 days but still waiting for the support from the bank.

    Regards
    K k sharma
    Oct 09, 2017
    Updated by Krishan kant sharma 1947
    My issue is still not solved, this shows the seriousness of the company. I would request the forum to mark it has a pending complaint.
    Oct 13, 2017
    Updated by Krishan kant sharma 1947
    Dear Customer,

    I request you to share your complete issue, card number and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

    -Bejoy
    HDFC Bank Customer Assistance

    I have received this email and have send all the details but no action as been taken from the bank. Pls
    Oct 17, 2017
    Updated by Krishan kant sharma 1947
    Mr Bejoy,

    I have alread mailed my details and still waiting for the response.
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      S
      sairamm
      from Hyderabad, Telangana
      Sep 19, 2017
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      Address: Hyderabad, Andhra Pradesh, 500072
      Website: hdfc payzaap

      As i request transfer from payzaap to my bank account. By mistake i have entered my bank customer id instead of account number on 14th sep, 2017 at 10:17am. The amount was debited from my payzaap account ([protected]) but the amount not credited to my account or not returned to my payzaap account. So, please resolve my problem immediately it was emergency to me.

      Mobile no:[protected]
      Email id:[protected]@gmail.com
      HDFC Bank customer support has been notified about the posted complaint.
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        N
        Naren v
        from Ajra, Maharashtra
        Sep 19, 2017
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        Address: 410206

        I transfer rs. 500 on september 12, 2017 from hdfc bank to payzapp wallet. Amount is deducted from my hdfc bank account but it is not credited in payzapp account. I tried to contact customer care number but it always busy no any response is getting by email also. After completion of 7 day no any kind of help is getting from payzapp. For the same i contact to hdfc customer care executive they said no issue from the hdfc bank.
        HDFC Bank customer support has been notified about the posted complaint.

        HDFC Bank — regarding extra finance charges

        Dear sir
        With regards to inform you my credit card no is [protected] and September 2017 finance charges 1783 rs hai but I paid September will extra how is possible and deduct the finance charges from my Hdfc credit card account. Thanks

        Regards
        Rajendra singh
        Mob no [protected], [protected]
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          R
          Rushabh jain
          from Dhamtari, Chhattisgarh
          Sep 19, 2017
          Resolved
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          Resolved

          Address: 360001

          Hdfc credit card no. [protected] and [protected]

          The charges of rs. 1754.73 debited on 04.09.2017 pertaining to pp lounge fees 31052017 bom are wrongly debited and included in the statement. We have not used airport lounge on that day. Pl. Arrange to reverse the charges under advise to us. We have requested to toll free numbers so many times but the charges are yet not reversed. Pl. Look into the matter.

          Rushabh jain and kosha jain
          Oct 22, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Sep 19, 2017
          Updated by Rushabh jain
          The complaint is yet to resolved.
          Verified Support
          Sep 19, 2017
          HDFC Bank Customer Care's response
          Hi Rushabh,

          We wish to inform that All Domestic Lounge visits using priority pass will be charged at US $27 + GST as applicable w.e.f. 25th May 2017. Charges will be billed to your Credit Card statement within 90 days of Lounge visit. Any lounge visits out of priority pass network will be chargeable as per the discretion of the respective lounges. We observe that Rs 1, 754.73 has been leived on your card account for visiting the lounge at Mumbai Airport on 31/05/2017. Please use the below link to know the features of the credit card.
          https://www.hdfcbank.com/personal/credit_card/regalia-card?id=gts8miq2&path=regalia-card.

          -Abigail
          HDFC Bank Customer Assistant
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            V
            Vyanky Mishra
            from Chennai, Tamil Nadu
            Sep 19, 2017
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            Address: Mumbai City, Maharashtra, 400059
            Website: [email protected]

            Name :- vyankatesh mishra,

            Date :[protected]

            Agency phone no :- [protected]

            Loan 4 best team are literally abusing on call and that team handle by gurav kadge hdfc credit manger.

            I require personal loan, due to some address issue my file was rejected by mr gaurav kadge, i m follow up from last 2 week with loan 4 best team.

            My requirement is bt+ 3lacs fresh amt,

            But these just guys are blindly working, they don't know even what is the customers require.

            I m with hdfc from last 8 yrs.

            If hdfc reffering these types of agencies, then not good for hdfc.
            HDFC Bank customer support has been notified about the posted complaint.
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              G
              from Puducherry, Puducherry
              Sep 19, 2017
              Resolved
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              Resolved

              I have a made fund transfer of rs 5000 from payzapp app to my saving account on[protected] the transaction get failed and money didn't credited to my payzapp wallet. I have called on customer support no. [protected] and ask for clarification of refund they could not give a proper information, many a times the is in waiting, and when connected to executive they don't cooperate with me. (To. Sb a/c no.[protected], r. Saravanan, sbi bank ifsc code. Sbin0077064)
              Transferred on. Sun, sep 17, 17 10:09am
              Your txn id:[protected]mm94ix1

              Muthu murugan. G
              [protected]
              Oct 22, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 21, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              Apologies for the inconvenience caused. We would like to inform that the IMPS to Account transaction of Rs.5000/- initiated on date 17/09/2017 is successful from our end. Please find below the details for assistance & request you to get in touch with the respective bank

              Bank Transaction ID:[protected]
              Beneficiary Account number:[protected]
              IFSC Code:SBIN0011064
              BENF Bank Acc Name:R SARAVANAN

              Bejoy,
              HDFC Bank Customer Assistance
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                K
                Kishan Kumar Prajapati
                from Barddhaman, West Bengal
                Sep 19, 2017
                Resolved
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                Resolved

                Sir i have given my mandatory document for opening my salary account in your infosis branch bhubaneswar on friday but they are not taking any action on this i have to submit my relative document in my company as soon as my possible and today is fourth working day and they r not opening my account so i reqiest you to please look into this matter as soon as possible i have called them several times but they are just ignoring me i dont know why??? So please help.
                Oct 20, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 19, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                Request you to write to [protected]@hdfcbank.com along with your complete issue and contact details. Please mention Ref ID-TTU[protected] in the subject line for me to track your mail & assist you better.

                -Bejoy
                HDFC Bank Customer Assistance
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                  N
                  Nagesh Singh Thakur
                  from Chennai, Tamil Nadu
                  Sep 19, 2017
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                  Address: Chennai, Tamil Nadu, 600094

                  Hello i m nagesh singh one of tht guy he calls me he told he is my personal bankar and your r. D % has increased before u was getting 6.5 %and now it's 13 % i was happy and then i m ready to go with his instructions he told me u have to take all your money back in your account and after tht again u have to invest i followed all his instructions he told me 15000 minimum u can start i transferred my 15000 rs in your hdfc life account but finally when everything was done then they told me every year u have to pay 15 k every year
                  HDFC Life customer support has been notified about the posted complaint.
                  Sep 19, 2017
                  Updated by Nagesh Singh Thakur
                  I what my money back
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                    G
                    G Immanuel
                    from Bengaluru, Karnataka
                    Sep 18, 2017
                    Resolved
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                    Resolved

                    Address: 516269

                    I am gentem. Immanuel having current account [protected] in your bank.

                    I have requested you to close my hdfc current account but your management has not taken any action on that.

                    On top of that, i was charged an amount of 7300 rupees.

                    I am not willing to pay the amount if 7300 rupees because it is the mistake of your team.

                    So, kindly requesting you to close my current account without any charges.
                    Oct 20, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 19, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Please email us at [protected]@hdfcbank.com and share us the name and address of the branch where you have submitted your request for account closure and the scan of the acknowledgement copy (if available). Please note that your account is currently dormant. To close the account, you need to first activate the account and then submit request for closure of your account. You are requested to visit our nearest branch for any further clarification or assistance.

                    -Bejoy
                    HDFC Bank Customer Assistance
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                      S
                      Soniya Johny
                      from Mumbai, Maharashtra
                      Sep 18, 2017
                      Resolved
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                      Resolved

                      I have personal loan[protected] amount rs. 1, 50, 000/- loan amount was got credited in my hdfc bank loan account in the month of sep 29th 2015 as top up rs 1, 47, 782/-. From nov onwards i am paying emi of rs.3568/- on regular basis.

                      But, till date i have not received any loan statement, sanction letter of loan from the bank. Now, i require the sanction letter as well as personal loan schedule statement at the earliest for some specific purpose.

                      My personal loan account no. Is 35349030. The tenure of loan is 5 years.

                      Please help and kindly forward the loan sanction letter as well as personal loan schedule statement through e-mail..

                      Regards

                      Soniya johny
                      Mail id : [protected]@gmail.com
                      Phone : [protected]
                      Oct 20, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 19, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We are working on your concerns vide ref no:[protected] and will get back to you in 3 working days.

                      -Bejoy
                      HDFC Bank Customer Assistance
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                        NishaPattem1987
                        from Mumbai, Maharashtra
                        Sep 18, 2017
                        Resolved
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                        Hello team,

                        This is to inform you that from last month, around 3 people who states themselves as hdfc employees made a visit at our residential address for verification of some fake product loan from some store at worli. We are very clear that we haven't taken any loan from hdfc bank. On top of it, they are taking name of my father in law who has expired four years ago. Whenever those hdfc officials visits my place, they don't have any proof to justify their claim for verification. Three different people visited us and they are asking for our documents like adhar or pan card. My question is that when we have not taken any loan how can you ask us our private information. If you guys really want to do verification, brings all the documents which you have collected while providing loan and then match with our original id.

                        We are very much irritated as these people visit us when only my mother in law who is an patient is present at home. If again and again you guys makes unnecessary visit, we have no option but to raise an fir against this. Also i will take this matter to consumer court as this is pure harassment as just because you guys have done some goo[censored]p while giving loan, why we should suffer.

                        Kindly look into the matter and revert back asap. Never expected such big mistakes from big organisations like hdfc.

                        Note:i do have information about official visited at our place. If you need any clarification of above matter please contact :[protected]

                        Regards
                        Nisha pattem
                        Oct 21, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 19, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer

                        Kindly write to us at [protected]@hdfcbank.com and share us the name and contact number of the Bank officials who have visited your place. Also, kindly reconfirm us your mobile number and city and state of residence.

                        -Bejoy
                        HDFC Bank Customer Assistance
                        Again we got a call from person stating as HDFC official claiming that they we have taken loan and asking for our documents. This is too much. You guys not even courteous enough to investigate the matter and close this matter. This is pure harassment. I am going raise an FIR against all these officials . Also I will lodge a complaint in consumer court against you guys for such big blunder you guys are doing. I will ensure this matter get escalate to higher end and will also claim compensation from you as now this is getting unbearable!!!
                        How dare you marked my complaint as Resolved!!! Such a pathetic customer service!!! Yesterday also one
                        a person (Mr Shahid Khan, Employee id -S59964, Mobile no - [protected] )who claims to be from HDFC loan verification dept met us and presented us some fake documents which are as follows:-

                        Loan no :[protected] & [protected]

                        Pan card- Sign is edited and wrong not matching with original id
                        Employment details- Completely wrong not matching
                        Bank details- Completely wrong not matching
                        Electricity bill- Reliance electricity bill which is not applicable to residents residing in Navi Mumbai.
                        Contact no- Wrong no, which he didnt provide us

                        We asked for the xerox copies of these above documents to raise FIR in police station but he denied. We also with his manager (Mr Mudassar I Shaikh), Sales Manager, Consumer Durable & Life stsyle Products), J.B Nagar, Andheri (E) Branch- (Visit card attached in mail)

                        I want you guys to take action against these fraudelent people as they are using our name and address for claim product loan and not providing us details of the same. We are however taking this matter to consumer court and also raising FIR.

                        Kindly help in resolving above fraud case and close thsi matter as soon as possible to avoid legal battle
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                          B
                          bedbagish
                          from Delhi, Delhi
                          Sep 18, 2017
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                          Address: Jaipur, Rajasthan, 302028

                          Dear sir,
                          With you reference that, there are no notifications form your side to me payment by card swaipe time. So i don't know that's limit is crossing, this time my card perfectly swaipe. But your office charges fine to me crossing the over limit. So, irequest you to reverse my over limit charges. I except for your positive response.
                          Thanking you
                          Biswanath
                          [protected]

                          Dear sir,
                          With you reference that, my self biswanath bedbagish, my registered mobile no [protected] and my credit card number is ([protected]). There are no notifications form your side to me payment by card swaipe time. So i don't know that's limit is crossing, this time my card perfectly swaipe. But your office charges fine to me crossing the over limit. So, irequest you to reverse my over limit charges. I except for your positive response.
                          Thanking you
                          Biswanath
                          [protected]

                          Show quoted text
                          HDFC Bank customer support has been notified about the posted complaint.
                          Sep 18, 2017
                          Updated by bedbagish
                          Dear sir,
                          With you reference that, your side charge to me used over limit charges. But i don't know card is limit crossing swipe time. Any limit crossing message is not to me my card time, card swipe perfectly but don't any message card swipe time. After this day your office is charges to me over limit crossing. So i request to you to please reverse my over limit charges. I will promise second time don't any mistakes.
                          Thanking you
                          Biswanath
                          [protected]
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                            V
                            Vijay Kumar Wahal
                            from Noida, Uttar Pradesh
                            Sep 18, 2017
                            Resolved
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                            Resolved

                            As per above cited information that we have not received any type of bill detail / expenditure information in any form either through e mail or hard copy. For payment the bill detail is must.

                            Kindly provide the detail of bill as requested above without any delay, the bill payment due date is 27th sept. 2017. We have to pay before three days so kindly provide the bill detail by 20th sept. 2017.

                            If the detail have already been send please send it again as we have not got it.

                            Prompt action is solicited.

                            Sudha wahal
                            Card no. 5459 xxx xxx 8747
                            Oct 20, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 19, 2017
                            HDFC Bank Customer Care's response
                            Hi Vijay,

                            We note that you have sought clarification with regard to your Credit Card account statement. In this regard, we request you to provide the last four digit of your Credit Card, registered mobile number and e-mail id, to enable us to do the needful. You may write to us at: [protected]@hdfcbank.com and we shall assist you.

                            -Abigail
                            HDFC Bank Customer Assistant
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                              A
                              anil369
                              from Mohali, Punjab
                              Sep 18, 2017
                              Resolved
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                              Resolved

                              Address: 143001

                              Dear sir,
                              In my 15/09/2017 bill for the credit card i am debited withrs.4143.00 being the debit because of the usage of priority pass on 01/06/2017.
                              On contacting your customer care i was informed that if we use priority pass in india we will be levied with the charge of 1755.00 per person.
                              It was not at all informed by any one, rather your executive in amritsar mr. Naveet whose mobile no is [protected] had informed me at the time of giving this card that 6 (Six) accesses to the lounge is allowed with in one year.
                              Also at the time of the use i was not at all asked by the executive at igi that i will be cheated after three months by the credit card company hdfc.
                              You have to reverse these charges and get the same done as early as possible or i am left with no other option of seeking the legal help and all the expenses will be borne by the credit card company.
                              Oct 20, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 19, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Request you to write to [protected]@hdfcbank.com along with your complete issue, card details and registered contact details. Please mention Ref ID-TTU[protected] in the subject line for me to track your mail & assist you better.

                              -Bejoy
                              HDFC Bank Customer Assistance
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                                S
                                Srinivasa Rao Battula
                                from Thiruvarur, Tamil Nadu
                                Sep 18, 2017
                                Resolved
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                                Resolved

                                Address: 613005

                                My phone number - [protected] i have done a 5000/- transaction on 16th sep 2017 to my saving union bank account, money got detected from my payzapp wallet but the amount was not credited to bank account and still not refunded, the customer care is worst they are not responding properly, what kind of services are you providing and plz refund my amount back.
                                Oct 22, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 21, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We would like to inform you that the IMPS account transfer for Rs.5000/- initiated, on 16th September 2017 has failed due to technical error from the bank's end and the same will be refunded to the your PayZapp wallet within 5 working days.

                                Bejoy,
                                HDFC Bank Customer Assistance
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                                  S
                                  suraj76a
                                  from Mumbai, Maharashtra
                                  Sep 18, 2017
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                                  Hi guys!

                                  M suraj and residing in mumbai.

                                  The hdfc finance persons asked me to take a policy of rs.1.0 lakh for a loan of rs.20 lakh on 0% interest. I purchased the policy in january 2016. Hdfc finance told me that the amount is returnable.

                                  Again they told me to take policies of rs. 3.0 lakh as a tax amount against rs. 20 lakh i. E. 15% service tax against loan amount of rs.20 lakh.

                                  This tax amount increased from 15% to 18% after implementation of gst. So in month of aug hdfc finance took another 3% from me in from of additional policies.

                                  So in total i paid almost 4.6 lakh to take a loan of rs.20 lakh.

                                  Now no reply from hdfc finance, delhi.

                                  Guys involved from hdfc finance are...

                                  1. Mr. Lalit mehta (+91 [protected] /[protected] / +91 [protected])

                                  2. Mrs. Sakshi agarawal (+91 [protected] / + 91 [protected] / + 91 [protected] /[protected]

                                  3. Neha sharma - +91 [protected] / +91 [protected])

                                  4. Mr. Verma (+91 [protected])

                                  5. Mr. Vijay / physical verification team - (+91 [protected])

                                  All are from hdfc finance, delhi.

                                  I would like to request hfdc finance to look into and resolve the issue.
                                  Sep 18, 2017
                                  Updated by suraj76a
                                  Add some more points in the complaint...
                                  1. HDFC finance told that the amount invested in INSURANCE POLICIES (in my case it is Rs. 4.60 LAKH) would be refunded after disbursing loan amount.

                                  2. FILE NUMBER awarded to me by HDFC FINANCE is HDFC SF 2802F

                                  3. HDFC Finance instructed to buy policies from HDFC LIFE, FUTURE GENERELLI and BHARATI AXA.
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                                    S
                                    satyendra kumar yadav yadav
                                    from Delhi, Delhi
                                    Sep 18, 2017
                                    Resolved
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                                    Resolved

                                    Dear sir
                                    Complain about charge deduction in my new credit card as one assist charge of 1299 without my knowledge

                                    Credit my cut charge as soon as possible other wise i will close all my family & company member account in your bank and also spread humour about your bank that make looss to your bank & employees.

                                    Because your bad policy one day will teach you...

                                    Satyendra kumar yadav
                                    [protected]
                                    Aug 5, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    Greetings from OneAssist...!

                                    We deeply regret for the inconvenience caused to you.

                                    As per your request, plan has been cancelled vide Service Request number 2363772 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

                                    Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                                    Regards,

                                    Brijesh

                                    Team OneAssist.
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                                      ayesha27
                                      from Bengaluru, Karnataka
                                      Sep 18, 2017
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                                      Address: Mumbai City, Maharashtra, 400071

                                      This is regarding my card no [protected]. I had closed my card after making the entire amount due on the card. Inspite of that i got a msg on teh 18th of july'17 that i owed some money to the bank which was reversed due to a mistake from your end. Ref # [protected]. The amount was reversed on teh 25th of july. Again today the 18th of sept'17 i received a msg saying i owed 1221 to the bank. I am really unhappy with the service provided and want this issue solved once and for all. Or i will be forced to take legal help on this matter.
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Sep 18, 2017
                                      Updated by ayesha27
                                      HDFC Bank — credit card

                                      1 Review
                                      Ay ayesha27 on Sep 18, 2017 Mark as Resolved

                                      This is regarding my card no [protected]. I had closed my card after making the entire amount due on the card. Inspite of that i got a msg on teh 18th of July'17 that i owed some money to the bank which was reversed due to a mistake from your end. Ref # [protected]. The amount was reversed on teh 25th of July. Again today the 18th of Sept'17 i received a msg saying i owed 1221 to the bank. I am really unhappy with the service provided and want this issue solved once and for all. Or i will be forced to take legal help on this matter.
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