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HDFC Bank Complaints & Reviews

2.9
Updated: Jun 7, 2026
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S
Swatantra Srivastava
from Chennai, Tamil Nadu
Sep 19, 2017
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Address: New Delhi, Delhi, 110019

I have a salary account in hdfc bank which was opened by my previous company where i was working 3 years back but when i changed my company then my new company opened my new account in icici bank. But now i am working in a media company where they have asked me to open an account in hdfc. I like hdfc bank services so i got agree because i have an account in hdfc but when i checked my balance in my account then i found that i have been fined around rs.5000/- unnecessarily. It really made me disappointed.
I request you to please waive off all the penalties from my salary account so that i can continue my hdfc bank account to receive my salary from my company.
Your quick response will be appreciated.

Regards
Swatantra srivastava
Email:- [protected]@gmail.com
Nov 3, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 20, 2017
HDFC Bank Customer Care's response
Dear Customer,

Request you to write to [protected]@hdfcbank.com along with your complete issue, account details and registered contact details. Please mention Ref ID-TTU[protected] in the subject line for me to track your mail & assist you better.

-Bejoy
HDFC Bank Customer Assistance
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    geethu geetha
    from Kotdwara, Uttarakhand
    Sep 19, 2017
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    Address: Hyderabad, Andhra Pradesh, 500090
    Website: payzapp.biz.hdfcbank.com

    Hi team,

    I've been trying reach you on phone since more than 3 days. It's always busy.

    On 14th september, i've made a withdrawal transaction of 5000rs. But, it took so long to turn up the success screen along with a popup message stating "your transaction has been successful. If your funds are not credited to your bank account, the same will be refunded back to wallet within 4 working days". But, i see that 5000rs credited to neither of them (Bank account/payzap wallet).

    This is not the kind of experience we expect from such a reputed bank. Could you please expedite the resolution and do the needful.
    HDFC Bank customer support has been notified about the posted complaint.
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      pahwa357
      from Asind, Rajasthan
      Sep 19, 2017
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      Address: Gurgaon, Haryana, 123401
      Website: www.consumercomplaints.in/new_complaint

      Dear sr/ ma'am,

      My name ramesh. My contact no is[protected]. My complaint regarding hdfc salary account. I have salary acount open in 2012 but i have left company in 2014 so that i don't know account will convert in saving but i have no any information. So that when i know about this i have visit in hdfc bank at that time they have told me after three years it will automaticy close but till now it not close so when i have visit they demand money so please resolve this issue
      Account no[protected] name ramesh branch manesar, haryana
      Negetive amount -3519.46
      HDFC Bank customer support has been notified about the posted complaint.
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        V
        Vineetksharmabinni
        from Delhi, Delhi
        Sep 19, 2017
        Resolved
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        Address: New Delhi, Delhi, 110044
        Website: www.consumercomplaints.in/new_complaint

        Sir i am costomer of your bank from past 8 years... On dated sep.19 i received a call for credit card. I gentry request your person not to call me due to some very urgent work. He called me again within 5 mints. I again request him not to call me otherwise i will withdraw my account from hdfc.in reply he said ok please remove account and after this i continually received too many calls from hdfc from different nos. Asking for same credit card subscription. I have screen shot of call history which i will use as a proof.
        Nov 6, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 20, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        I'm really sorry to hear that.Please share caller details, contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help me track your e-mail.

        -Bejoy
        HDFC Bank Customer Assistance
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          K
          Karan_shetty1011
          from Mumbai, Maharashtra
          Sep 19, 2017
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          Address: Mumbai City, Maharashtra, 400011
          Website: HDFC Bank - Payzapp

          (Date[protected]
          I have sent 5000 to the bank account of mine which shows successful but the amount is not showcasing in my account credentials. The need of money for people can be immediate.in such cases, it is very disappointing that the amount has been blocked in this manner.

          Is this app built by hdfc to store such amount and achieve interest amount profit to the bank? A basic amount of 5k takes 5 days and what if i transact a huge amount? Will you guys settle it in 15-20 years in installments?

          Your customer care folks seem to be busier than our pm. Held the line for a long time in terms of getting a solution.

          Hdfc you are not only creating apps full of bugs but you are also letting other banks opportunity to grow and develop far better then what you guys are

          Karan. [protected]@yahoo.com
          HDFC Bank customer support has been notified about the posted complaint.
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            D
            Deepa Nakhawa
            from Mumbai, Maharashtra
            Sep 19, 2017
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            This is with reference to my hdfc life policy no.[protected]Photo of policy document attached).

            I had bought this policy in 2014 and it was sold to me by hdfc representative. I was told that its a minimal investment per month and benefits are very good. I was given a sheet with hdfc life logo and break up of investment with returns.

            The person explained me that after the lock-in period of 3 years i will get 1, 15, 000/- as the sum assured. And he gave me the paper that had the breakup mentioned on it. Since i have my daughter's education to be managed i decided to go for it and plan her education accordingly.

            Now i knew i have completed my 3 years so i went to hdfc life office in thane to surrender the policy as i needed the money to pay my daughter's term fee. I got the shock of my life when they told me there is no repayment of this kind of amount available on your policy. They told me that a maximum amount of 11-20k would be payable to me even if i surrender it now.

            I am still not able to recover from this shock. I had planned my expenses on the basis of getting 1, 15, 000 and i am told that you might not get even 15, 000.

            Please imagine my plight now. I have invested 72, 000/- in this policy and i am not even getting what i have paid the bank.

            I have lost all the strength mentally to fight or complaint. As of now i can only beg to you to please look into the matter and pay me my money.

            The contact details of people who sold this policy to me are as given below:

            Ganesh patil: [protected]
            Vikrant: [protected]

            I request you to hear my plea and return me my money at the earliest.
            Regards
            Deepa nakhawa
            (M) [protected]
            HDFC Life customer support has been notified about the posted complaint.
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              R
              rajveersingh2096
              from Bengaluru, Karnataka
              Sep 19, 2017
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              Address: Bagalkot, Karnataka, 587122

              My name is rajveer singh. Recently i applied for a hdfc credit card. Luckily, i got the card after eligibility check. After one week, rs 878 got deducted from my card for "hegic-crdt shld & fl cvr" and after 2 more days, rs. 100 + gst for "emi processing fee-smartemi ln# 296916".

              I did not opt for any of the credit shield policies or health or life insurance in first place. I don't know why hdfc being such a reputed organisation cross sell these insurance products in this unauthorized manner.

              I requested for policy cancellation after talking to customer care. They said policy amount of rs. 878 will be refunded but emi processing fee can only be refunded by "hdfc ergo".

              So, i request hdfc ergo to please refund emi fee of rs. 100 + any taxes which were charged to my credit card. Please cancel all the policies and smart emis permanently as i don't want to buy any as of now.

              Policy no. [protected]
              Mobile no. [protected]
              HDFC Bank customer support has been notified about the posted complaint.
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                S
                from Bengaluru, Karnataka
                Sep 19, 2017
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                Address: 500020
                Website: www.indiaconsumercomplaints.com/complaint-filing-procedure-hdfc-banks-including-other-banks

                Hi sir/madam,

                Im associated with this bank for the last 4 years. I have maintained the minimum balance. Again you guys deducted 531.00 rs with the cheque number mir[protected]. It was the same problem the last month i spoke the agent explained everything. My account number [protected]. Please refund the amount asap. They fore i request you to double check the account and refund the amount.

                Regards,
                Sudhir
                [protected]
                Oct 22, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 21, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                We understand that our official Padmavathi contacted you and assisted you with your requirement.

                -Bejoy
                HDFC Bank Customer Assistance
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                  M
                  munikumargv
                  from Gurgaon, Haryana
                  Sep 19, 2017
                  Resolved
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                  Address: 560102
                  Website: hdfcbank.com

                  Hdfc bank has provide me with a complimentary priority pass, for which they have the offer of 12 complimentary lounge access in the airports.
                  And i suddenly see that i was charged for the same without any prior notice.
                  This is not a fair behaviour from the bank.
                  And if i contact the customer care service they are playing musical chairs between them and priority pass people.
                  Oct 21, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 20, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Request you to write to [protected]@hdfcbank.com along with your complete issue, card details and registered contact details. Please mention Ref ID-TTU[protected] in the subject line for me to track your mail & assist you better.

                  -Bejoy
                  HDFC Bank Customer Assistance
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                    K
                    Krishan kant sharma 1947
                    from Indore, Madhya Pradesh
                    Sep 19, 2017
                    Resolved
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                    Address: 110008

                    I am a customer of hdfc patel nagar branch (New delhi) i am trying to get a new password for my atm. As i am not suffering from brain stroke, i had sent my wife (She has the second name in my account) and i have also sent the authority letter but still they have not issued the pin no. When they want to open a new account, they will come running.

                    My email id is aartisharma. [protected]@gmail.com
                    Oct 21, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 20, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your complete issue, card number and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                    -Bejoy
                    HDFC Bank Customer Assistance
                    Sep 20, 2017
                    Updated by Krishan kant sharma 1947
                    Ok...sure. wil share all the details
                    Sep 25, 2017
                    Updated by Krishan kant sharma 1947
                    I am using a Airtel no in my utter pardesh district, facing a lot of issue in the network. Had also complaint about the same but no response is been received. Want Airtel to be more professional and pls havr a different IVR for network issues; as it is becoming common nowdays with the company.
                    Sep 30, 2017
                    Updated by Krishan kant sharma 1947
                    Dear Mr Bejoy,

                    According to your mail, I have mailed all my details since 10 days but still waiting for the support from the bank.

                    Regards
                    K k sharma
                    Oct 09, 2017
                    Updated by Krishan kant sharma 1947
                    My issue is still not solved, this shows the seriousness of the company. I would request the forum to mark it has a pending complaint.
                    Oct 13, 2017
                    Updated by Krishan kant sharma 1947
                    Dear Customer,

                    I request you to share your complete issue, card number and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                    -Bejoy
                    HDFC Bank Customer Assistance

                    I have received this email and have send all the details but no action as been taken from the bank. Pls
                    Oct 17, 2017
                    Updated by Krishan kant sharma 1947
                    Mr Bejoy,

                    I have alread mailed my details and still waiting for the response.
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                      S
                      sairamm
                      from Hyderabad, Telangana
                      Sep 19, 2017
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                      Address: Hyderabad, Andhra Pradesh, 500072
                      Website: hdfc payzaap

                      As i request transfer from payzaap to my bank account. By mistake i have entered my bank customer id instead of account number on 14th sep, 2017 at 10:17am. The amount was debited from my payzaap account ([protected]) but the amount not credited to my account or not returned to my payzaap account. So, please resolve my problem immediately it was emergency to me.

                      Mobile no:[protected]
                      Email id:[protected]@gmail.com
                      HDFC Bank customer support has been notified about the posted complaint.
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                        N
                        Naren v
                        from Ajra, Maharashtra
                        Sep 19, 2017
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                        Address: 410206

                        I transfer rs. 500 on september 12, 2017 from hdfc bank to payzapp wallet. Amount is deducted from my hdfc bank account but it is not credited in payzapp account. I tried to contact customer care number but it always busy no any response is getting by email also. After completion of 7 day no any kind of help is getting from payzapp. For the same i contact to hdfc customer care executive they said no issue from the hdfc bank.
                        HDFC Bank customer support has been notified about the posted complaint.

                        HDFC Bank — regarding extra finance charges

                        Dear sir
                        With regards to inform you my credit card no is [protected] and September 2017 finance charges 1783 rs hai but I paid September will extra how is possible and deduct the finance charges from my Hdfc credit card account. Thanks

                        Regards
                        Rajendra singh
                        Mob no [protected], [protected]
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                          Rushabh jain
                          from Dhamtari, Chhattisgarh
                          Sep 19, 2017
                          Resolved
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                          Resolved

                          Address: 360001

                          Hdfc credit card no. [protected] and [protected]

                          The charges of rs. 1754.73 debited on 04.09.2017 pertaining to pp lounge fees 31052017 bom are wrongly debited and included in the statement. We have not used airport lounge on that day. Pl. Arrange to reverse the charges under advise to us. We have requested to toll free numbers so many times but the charges are yet not reversed. Pl. Look into the matter.

                          Rushabh jain and kosha jain
                          Oct 22, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Sep 19, 2017
                          Updated by Rushabh jain
                          The complaint is yet to resolved.
                          Verified Support
                          Sep 19, 2017
                          HDFC Bank Customer Care's response
                          Hi Rushabh,

                          We wish to inform that All Domestic Lounge visits using priority pass will be charged at US $27 + GST as applicable w.e.f. 25th May 2017. Charges will be billed to your Credit Card statement within 90 days of Lounge visit. Any lounge visits out of priority pass network will be chargeable as per the discretion of the respective lounges. We observe that Rs 1, 754.73 has been leived on your card account for visiting the lounge at Mumbai Airport on 31/05/2017. Please use the below link to know the features of the credit card.
                          https://www.hdfcbank.com/personal/credit_card/regalia-card?id=gts8miq2&path=regalia-card.

                          -Abigail
                          HDFC Bank Customer Assistant
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                            Vyanky Mishra
                            from Chennai, Tamil Nadu
                            Sep 19, 2017
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                            Address: Mumbai City, Maharashtra, 400059
                            Website: [email protected]

                            Name :- vyankatesh mishra,

                            Date :[protected]

                            Agency phone no :- [protected]

                            Loan 4 best team are literally abusing on call and that team handle by gurav kadge hdfc credit manger.

                            I require personal loan, due to some address issue my file was rejected by mr gaurav kadge, i m follow up from last 2 week with loan 4 best team.

                            My requirement is bt+ 3lacs fresh amt,

                            But these just guys are blindly working, they don't know even what is the customers require.

                            I m with hdfc from last 8 yrs.

                            If hdfc reffering these types of agencies, then not good for hdfc.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              G
                              from Puducherry, Puducherry
                              Sep 19, 2017
                              Resolved
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                              Resolved

                              I have a made fund transfer of rs 5000 from payzapp app to my saving account on[protected] the transaction get failed and money didn't credited to my payzapp wallet. I have called on customer support no. [protected] and ask for clarification of refund they could not give a proper information, many a times the is in waiting, and when connected to executive they don't cooperate with me. (To. Sb a/c no.[protected], r. Saravanan, sbi bank ifsc code. Sbin0077064)
                              Transferred on. Sun, sep 17, 17 10:09am
                              Your txn id:[protected]mm94ix1

                              Muthu murugan. G
                              [protected]
                              Oct 22, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 21, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Apologies for the inconvenience caused. We would like to inform that the IMPS to Account transaction of Rs.5000/- initiated on date 17/09/2017 is successful from our end. Please find below the details for assistance & request you to get in touch with the respective bank

                              Bank Transaction ID:[protected]
                              Beneficiary Account number:[protected]
                              IFSC Code:SBIN0011064
                              BENF Bank Acc Name:R SARAVANAN

                              Bejoy,
                              HDFC Bank Customer Assistance
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                                Kishan Kumar Prajapati
                                from Barddhaman, West Bengal
                                Sep 19, 2017
                                Resolved
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                                Resolved

                                Sir i have given my mandatory document for opening my salary account in your infosis branch bhubaneswar on friday but they are not taking any action on this i have to submit my relative document in my company as soon as my possible and today is fourth working day and they r not opening my account so i reqiest you to please look into this matter as soon as possible i have called them several times but they are just ignoring me i dont know why??? So please help.
                                Oct 20, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 19, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Request you to write to [protected]@hdfcbank.com along with your complete issue and contact details. Please mention Ref ID-TTU[protected] in the subject line for me to track your mail & assist you better.

                                -Bejoy
                                HDFC Bank Customer Assistance
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                                  Nagesh Singh Thakur
                                  from Chennai, Tamil Nadu
                                  Sep 19, 2017
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                                  Address: Chennai, Tamil Nadu, 600094

                                  Hello i m nagesh singh one of tht guy he calls me he told he is my personal bankar and your r. D % has increased before u was getting 6.5 %and now it's 13 % i was happy and then i m ready to go with his instructions he told me u have to take all your money back in your account and after tht again u have to invest i followed all his instructions he told me 15000 minimum u can start i transferred my 15000 rs in your hdfc life account but finally when everything was done then they told me every year u have to pay 15 k every year
                                  HDFC Life customer support has been notified about the posted complaint.
                                  Sep 19, 2017
                                  Updated by Nagesh Singh Thakur
                                  I what my money back
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                                    G Immanuel
                                    from Bengaluru, Karnataka
                                    Sep 18, 2017
                                    Resolved
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                                    Resolved

                                    Address: 516269

                                    I am gentem. Immanuel having current account [protected] in your bank.

                                    I have requested you to close my hdfc current account but your management has not taken any action on that.

                                    On top of that, i was charged an amount of 7300 rupees.

                                    I am not willing to pay the amount if 7300 rupees because it is the mistake of your team.

                                    So, kindly requesting you to close my current account without any charges.
                                    Oct 20, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 19, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Please email us at [protected]@hdfcbank.com and share us the name and address of the branch where you have submitted your request for account closure and the scan of the acknowledgement copy (if available). Please note that your account is currently dormant. To close the account, you need to first activate the account and then submit request for closure of your account. You are requested to visit our nearest branch for any further clarification or assistance.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
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                                      Soniya Johny
                                      from Mumbai, Maharashtra
                                      Sep 18, 2017
                                      Resolved
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                                      Resolved

                                      I have personal loan[protected] amount rs. 1, 50, 000/- loan amount was got credited in my hdfc bank loan account in the month of sep 29th 2015 as top up rs 1, 47, 782/-. From nov onwards i am paying emi of rs.3568/- on regular basis.

                                      But, till date i have not received any loan statement, sanction letter of loan from the bank. Now, i require the sanction letter as well as personal loan schedule statement at the earliest for some specific purpose.

                                      My personal loan account no. Is 35349030. The tenure of loan is 5 years.

                                      Please help and kindly forward the loan sanction letter as well as personal loan schedule statement through e-mail..

                                      Regards

                                      Soniya johny
                                      Mail id : [protected]@gmail.com
                                      Phone : [protected]
                                      Oct 20, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 19, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We are working on your concerns vide ref no:[protected] and will get back to you in 3 working days.

                                      -Bejoy
                                      HDFC Bank Customer Assistance
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                                        NishaPattem1987
                                        from Mumbai, Maharashtra
                                        Sep 18, 2017
                                        Resolved
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                                        Resolved

                                        Hello team,

                                        This is to inform you that from last month, around 3 people who states themselves as hdfc employees made a visit at our residential address for verification of some fake product loan from some store at worli. We are very clear that we haven't taken any loan from hdfc bank. On top of it, they are taking name of my father in law who has expired four years ago. Whenever those hdfc officials visits my place, they don't have any proof to justify their claim for verification. Three different people visited us and they are asking for our documents like adhar or pan card. My question is that when we have not taken any loan how can you ask us our private information. If you guys really want to do verification, brings all the documents which you have collected while providing loan and then match with our original id.

                                        We are very much irritated as these people visit us when only my mother in law who is an patient is present at home. If again and again you guys makes unnecessary visit, we have no option but to raise an fir against this. Also i will take this matter to consumer court as this is pure harassment as just because you guys have done some goo[censored]p while giving loan, why we should suffer.

                                        Kindly look into the matter and revert back asap. Never expected such big mistakes from big organisations like hdfc.

                                        Note:i do have information about official visited at our place. If you need any clarification of above matter please contact :[protected]

                                        Regards
                                        Nisha pattem
                                        Oct 21, 2017
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 19, 2017
                                        HDFC Bank Customer Care's response
                                        Dear Customer

                                        Kindly write to us at [protected]@hdfcbank.com and share us the name and contact number of the Bank officials who have visited your place. Also, kindly reconfirm us your mobile number and city and state of residence.

                                        -Bejoy
                                        HDFC Bank Customer Assistance
                                        Again we got a call from person stating as HDFC official claiming that they we have taken loan and asking for our documents. This is too much. You guys not even courteous enough to investigate the matter and close this matter. This is pure harassment. I am going raise an FIR against all these officials . Also I will lodge a complaint in consumer court against you guys for such big blunder you guys are doing. I will ensure this matter get escalate to higher end and will also claim compensation from you as now this is getting unbearable!!!
                                        How dare you marked my complaint as Resolved!!! Such a pathetic customer service!!! Yesterday also one
                                        a person (Mr Shahid Khan, Employee id -S59964, Mobile no - [protected] )who claims to be from HDFC loan verification dept met us and presented us some fake documents which are as follows:-

                                        Loan no :[protected] & [protected]

                                        Pan card- Sign is edited and wrong not matching with original id
                                        Employment details- Completely wrong not matching
                                        Bank details- Completely wrong not matching
                                        Electricity bill- Reliance electricity bill which is not applicable to residents residing in Navi Mumbai.
                                        Contact no- Wrong no, which he didnt provide us

                                        We asked for the xerox copies of these above documents to raise FIR in police station but he denied. We also with his manager (Mr Mudassar I Shaikh), Sales Manager, Consumer Durable & Life stsyle Products), J.B Nagar, Andheri (E) Branch- (Visit card attached in mail)

                                        I want you guys to take action against these fraudelent people as they are using our name and address for claim product loan and not providing us details of the same. We are however taking this matter to consumer court and also raising FIR.

                                        Kindly help in resolving above fraud case and close thsi matter as soon as possible to avoid legal battle
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