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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 1137

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T
trait
from Thiruvananthapuram, Kerala
Sep 22, 2017
Resolved
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Resolved

Address: Kollam, Kerala, 691003

I, subhash. M. R., on 08/09/2017, remitted my telephone bill for my reliance no.[protected] using my hdfc visa card ending 4213. By mistake i have
Entered rs.3382/- instead of 338.20. I have paid rs.3, 044/- extra. Immediately
I have informed hdfc customer care. They told me that they will call me within
72 hrs after confirming with the merchant for reverting the extra payment.
But nobody called me nor did revert the extra amount. Pls do the needful.
Nov 14, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 23, 2017
HDFC Bank Customer Care's response
Dear Subhash,

I request you to share your card and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
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    K
    khaja2mca
    Sep 22, 2017
    Resolved
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    Resolved

    Address: Gurgaon, Haryana, 122001

    I am an hdfc bank customer, i have my corporate a/c. My a/c no is "[protected]" from date 01/01/2016 to till date hdfc bank has deducted money from my a/c for amb chrg incl st & cess for nov2016 and amb chrg incl st & cess for dec2016 etc,. How will u deduct my balance without giving any notice. Now want to refund back my money as soon as possible. I want close my account. My contact no is +91-[protected].
    Nov 9, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 04, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    Our bank official Mr. Arun Verma has spoken to you to address your concern. At the outset, we regret the inconvenience caused to you in this regards.

    To close an account, we have requested you to visit to HDFC Bank Branch (DLF Phase 1) and you also agreed on it, once the account closure forms have been received by us, we will reverse the negative balance and close the account.

    We also thank you for your patience and cooperation.
    Thank you for banking with us and assuring the best of services at all times.

    Anay,
    HDFC Bank Customer Assistance
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      P
      prasurya
      from Mumbai, Maharashtra
      Sep 22, 2017
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      Address: Thane, Maharashtra, 400606

      Hi team,

      This is regarding hdfc term policy application no[protected]
      Policy no 19373317.

      As i have already mentioned in my previous email that i was suffering from asthama in my childhood and i am using asthalin rotocaps whenever i have breathing problem. I have mentioned the same on the application form as well.

      Also i don't have any medical documents for the same as it was diagnosed in my childhood.

      If you require any further medical tests it should done from your side and i am not going to pay the cost for these tests.
      As nothing regarding this was mentioned to me while i was purchasing the policy.

      It's been more than 3 months i have purchased the policy and till now i have not received any policy documents.

      I also received a call from your end the executive name is tiwari who confirmed to me that everything is done and i would receive the policy in next two days. But i have not received the policy till date.

      I am ready to undergo any medical test you require but i am not going to pay the cost for the same.

      Please look into this on priority and do let me know when will i receive the policy document.

      If you don't want to provide me the policy i need the complete policy amount with interest till date.
      HDFC Life customer support has been notified about the posted complaint.
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        G
        Gayathri yogendiran
        from Bengaluru, Karnataka
        Sep 22, 2017
        Resolved
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        Resolved

        Website: hdfc

        Such a fraudulent bank hdfc, never seen a worst bank like this, i had a negative balance agree, i went spoke to the bank manager his name narayan nayak from madiwala branch, and he said there will be no more money deducted from your account, i confirmed it and next month again when my salary got credited with out even giving any intimation through phone or mail they deducted the full amount with was in my card, 19th sept 2017, i want the bank to compensate what ever the loss i went through, i went to the branch to complaint about this, but the staff had lot of attitudes dint not even responded to the queries, this was so uncomfortable, the movement you go out and there is no balance in the account bank deducting amount with out any intimation
        Oct 24, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 23, 2017
        HDFC Bank Customer Care's response
        Hi,

        I'll do my best to help you. Please write to [protected]@hdfcbank.com with your Account No.or Customer ID, & contact details. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help me track your e-mail.

        Bejoy
        HDFC Bank Customer Assistance
        I try to add amount of 2000RS from my credit card to payzapp wallet on 14th sep 2017, it shows like transaction failed but money was debited in my account, not yet received... So do a needful..

        [protected]
        vivekanandhan
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          A
          avinashwaydande
          from Pune, Maharashtra
          Sep 22, 2017
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          Address: Pune, Maharashtra, 411045
          Website: mahadiscom.com

          By mistake payment and plss refund mony my credit card account

          Consumer no:[protected]
          Avinash ashok waydande
          Gat no. 295, flat no. A1-3, a/p. Yawat
          412214

          Receipt of online bill payment
          Consumer number, bu, pc: [protected], 4701, 04
          Charged amount: rs. 6400
          Receipt number: txhc46106587
          Receipt date: 19-sep-17
          Bank authorization id: 196697
          Paid using: bd_etrans netbanking
          Receipt type energy bill
          HDFC Bank customer support has been notified about the posted complaint.
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            M
            maneerrastogi
            from Amritsar, Punjab
            Sep 22, 2017
            Resolved
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            Resolved

            I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 4372 without my verification on date:21/09/2017. I am not interested about this service and don't want this membership. So cancel the membership and refund this debited amount of rs.1299/-

            Oneassist relationship number : 2799529
            Name :- maneer rastogi
            Mobile no. :- [protected]
            Aug 6, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Depository charges aug[protected], i have been charged 914 rupees with whose permission without any notification your doing this to me, i dnt know y and for what you have stolen my money without my knowledge. please refund my money immediately.
            Dear Customer

            Greetings from OneAssist...!

            We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2374151 & the refund will get processed in 7 working days.

            Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

            Regards

            Sagar

            (Team OneAssist)
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              R
              Ravi027
              from Bengaluru, Karnataka
              Sep 22, 2017
              Resolved
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              Resolved

              Address: 560084

              I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 5378 without my concern on date: 22/09/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

              Oneassist relationship number : 2803608
              Name :- ravi kumar n
              Mobile no. :- [protected]
              Credit card number ending :- 5378
              Sep 22, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Ravi,

              Greetings from OneAssist...!

              We deeply regret for the inconvenience caused to you.

              As per your request, we have cancelled your plan vide service request No. 2374204.

              The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

              Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

              Regards,

              Deepali

              Team OneAssist
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                M
                from Mumbai, Maharashtra
                Sep 22, 2017
                Resolved
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                Resolved

                Address: Wardha, Maharashtra, 442001

                Dear sir please provide the noc of my vehical no mh32g/4457 my vehical is hypothetical to centurian bank wardha branch for the year[protected].
                The loan is completed in 2004. I request you to pleas provide noc for further rto procedure my mobile no [protected]. I already submit the letter to hdfc bank for noc of my vehical but still not get any answer.
                Thank you
                Manoj pawade
                Oct 24, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 23, 2017
                HDFC Bank Customer Care's response
                Dear Manoj,

                I request you to share your Loan account and registered contact details to [protected]@hdfcbank.com with ref ID-
                TTU[protected] in the subject line. Will assist you better.

                -Bejoy
                HDFC Bank Customer Assistance
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                  C
                  Chintan Thakar
                  from Porbandar, Gujarat
                  Sep 22, 2017
                  Resolved
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                  Resolved

                  Address: Porbandar, Gujarat, 360575

                  I am a hdfc bank credit card holder. The bank has auto debited one assist from my credit card number ending with 9876 without my permission on date:20/09/2017. And i have already email this matter on [protected]@oneassist.in and only receive that our customer service team will be responding to you within 48 working hours. And service request number for the email query is: 2371334. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount. And never ever renew this kind of service without permission
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Actually i was applied for credit card 10days ago. All the verification has been done like on call and physical verification.
                  Credit card status is showing in progress.
                  Please help me out and i stucked even i call to bank but no responce
                  Credit card application Number:- [protected]S3
                  Status :IN PROCESS
                  Dear Chintan,

                  Greetings from OneAssist...!

                  We deeply regret for the inconvenience caused to you.

                  As per your request, we have cancelled your plan vide service request No. 2371334.

                  The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

                  Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                  Regards,

                  Deepali
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                    V
                    Venkateswarlu Kanna
                    from Hyderabad, Telangana
                    Sep 22, 2017
                    Resolved
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                    Resolved

                    Address: Hyderabad, Andhra Pradesh

                    My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the month of march i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. After that i never logged in to my account through net banking and i do not have a debit card (Lost in 2 years back and i never requested for a new one). I logged into my account for some reason on 1st september 2014 and i see that i have rs -7745.08 in my account. I request you to please take action against this bank.. Thay have no right what so ever to do whatever they want without informing the customer
                    Oct 24, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 23, 2017
                    HDFC Bank Customer Care's response
                    Hi,

                    I'll do my best to help you. Please write to [protected]@hdfcbank.com with your Account No.or Customer ID, & contact details. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help me track your e-mail.

                    Bejoy
                    HDFC Bank Customer Assistance
                    I have to change my mobile number please update
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                      S
                      Sunil Sunil Sunny
                      from Bengaluru, Karnataka
                      Sep 22, 2017
                      Resolved
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                      Resolved

                      Address: Bangalore, Karnataka

                      Why you people are doing this... Had taken personal loan-350000rs in hdfc bank and you people have deducted 6000rs inclusive all charges with gst and again without intimation you had taken 849 rs (Inter-brn cash chg incl gst 040917-mir[protected] what is this?? I want my money back...

                      Please dont use hdfc credit card/debit card as they are deducting gst without intimation. This is really unfair...
                      Oct 3, 2017
                      Complaint marked as Resolved 
                      Thanks for the Immediate response; and kindly intimate us before deduction of amount, at least will know the reason for deduction. Anyways thanks for the support.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 23, 2017
                      HDFC Bank Customer Care's response
                      Dear Sunil,

                      I request you to share your Loan account and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                      -Bejoy
                      HDFC Bank Customer Assistance
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                        J
                        Jaharlal Paul
                        from Kolkata, West Bengal
                        Sep 22, 2017
                        Resolved
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                        Resolved

                        I did ask officially to stop time to time messaging of the mentioned subject with immediate action but still i am getting the same to be stopped immediately. I have already applied the grievances through my net banking instagram formats which was duly accepted by you, yourselves. Periodic deduction of rs. 15.00 is unwanted for.

                        Jaharlal paul. Acc. No. [protected]. (Sb) ifsc: hdfc0001932.

                        (M) [protected].
                        Nov 7, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 25, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Our team has already responded to your email vide ref id[protected] on September 16, 2017 at 06:37 PM. Pls check your email inbox and revert to our email in case of any pending issue.

                        -Bejoy
                        HDFC Bank Customer Assistance
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                          I
                          Imshad Tabish
                          from Delhi, Delhi
                          Sep 22, 2017
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110017

                          I have a made fund transfer of rs 5000 from payzapp app to my friend account on[protected] the transaction get failed. But money didn't credited to my payzapp wallet or my friend bank account i have called on customer support no. [protected] and ask for clarification of refund they could not give a proper information, many a times the is in waiting, and when connected to executive they don't cooperate with me.

                          Attached here transaction receipts..
                          +1 photos
                          Nov 6, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 25, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          That sounds concerning.​ For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

                          -Bejoy
                          HDFC Bank Customer Assistance
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                            S
                            Suruchi Ranjana
                            from Surat, Gujarat
                            Sep 22, 2017
                            Resolved
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                            Resolved

                            separate customer id for saving and salary account

                            Address: New Delhi, Delhi, 110034

                            Sir
                            I am employee of company busy infotech.
                            So i have salary account in hdfc bank.

                            Recently i have opened my saving account in same bank. But problem is, it is not separate from salary account. If i open my salary account in mobile, all details of saving account is also shown.
                            I don't want any link between my saving and salary account.

                            Pls sir do something otherwise i'll have to close my...
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                            Chithraprabha V
                            from Bengaluru, Karnataka
                            Sep 22, 2017
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                            Address: Bangalore, Karnataka, 600052

                            Hi,

                            I am chithra prabha. V. My personal identification number is 35307551. Last 7 years i am using this account which was salary account now turned to a personal account. Since last month i lost rs1500 deducting by hdfc bank without any notice. I am holding this account only due to my fd. If bank is not ready to revert my amount back then forcefully i need to withdraw my fd and close this account forever. Please revert the amount asap
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear. .I send money by payzapp to my friend account ...I make 2 transactions but transactions are Failed and amount not receive my account .. Transactions make 14 sep ...6 days before ...Plz chek

                            deduction of money - Comment #2859380 - Image #0
                            HDFC Bank Customer Care's response, Sep 25, 2017
                            Verified Support
                            Dear Customer,

                            That sounds concerning.​ For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

                            -Bejoy
                            HDFC Bank Customer Assistance
                            Penality was imposed in my loan accounts by showing check bounce charges for rs.683/-&658/- evnen my check is not bounced. But delayed my instalment for two days due to bank holidays. Remove check bounce charges & include instalments dely charges
                            I am not received the credit card statement for the month of Aug'17. Pls. send the same through below registered mail.
                            sri.[protected]@gmail.com
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                              N
                              Narasimhappa s
                              from Hyderabad, Telangana
                              Sep 21, 2017
                              Resolved
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                              Resolved

                              My name narasimhapnarasimhappa s. My account number is [protected]. And contect no [protected]/[protected]. I have a salary account in hdfc bank in 2016 which was opened by my previous company where i was working 1 year back. But i have left that company in 2016 dec. Becouse of some personal problems. But now i'm reeving non maintenance charge from hdfc. I checked my balance in my account then i found that i have fined around rs2804.72. It's 600/ month. It's really made me disappointed. I request you to please waive off all the penalties from my salary account. My atm card number 4854xxxxxxxx6078. Branch: hsr layout sector 1 bangalore next to nift.#665 27th main 3rd.
                              Nov 29, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Sep 23, 2017
                              Updated by Narasimhappa s
                              I have a salary account in hdfc bank. Which was opened by my previous company in bengalore where i was working 1year back and i left that company and settled my village. But now i'm reeving non maintenance charge from hdfc. I fined around rs 2805.72 unnecessrly it's really made me disappointed and it's 600rs/month. Twodays back i complaint about this problem but not resolved. I request you to please waive off all the penalties from my salary account. And i want to close this a/c please consider my request and do need full. Regards narasimhappa mobile no:[protected]/[protected]. A/c: [protected], branch: hsr layout sector1 bengalore.
                              Verified Support
                              Sep 26, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              You are requested to visit our nearest branch first and submit request for closure of your account. Our branch official will assist you accordingly. Kindly visit the following URL to access information for the complete address details of our Branches:

                              http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch

                              -Bejoy
                              HDFC Bank Customer Assistance
                              PL. Don't sanction car loan to AMIT MATHUR, because he isn't residing at the address (D-76 Mangal Marg, Bapu Nagar, Jaipur) given by him.
                              Customer ID : 51244063
                              Ref No : [protected]VZ
                              I was applied for Credit Card in HDFC Bank. That application was rejected. I already used credit card and closed by all pending payment. Now i need new credit card.
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                                C
                                from Mumbai, Maharashtra
                                Sep 21, 2017
                                Resolved
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                                Resolved

                                I deposited 35 k in my hdfc salary account. After a on 21st of sept'17 there was a deduction of rs.177.00 including gst for depositing the money in the hdfc branch which was apparently not my home branch.

                                Kya phaltu giri kar rah hai kuch bhi charges aur mera atm lost hojane ke baad bhi mai new atm apply karne gaya to muje platinum debit card diya uska charge 750+gst hai wo charge activate hone ke baad bataya...in hdfc ranjangaon branch
                                My emai [protected]@yahoo.com aur contact [protected] ac no [protected]

                                Bad servise from hdfc..
                                Sep 26, 2017
                                Complaint marked as Resolved 
                                good service from HDFC AND NICE WORK CONSUMER COMPLAINTS
                                HDFC Bank customer support has been notified about the posted complaint.
                                Sep 21, 2017
                                Updated by [email protected]
                                Hi sir
                                My name is amit... Meara hdfc mai salry account hai maine rangaon hdfc bank se credit card keliye 28th aug 2017 apllied kiya tha... After 9-10 days mai bank 4-5 bar mai gaya per wo muje sirf reson bolte the ki apke home branch gya hoga dekho... Maine dheka nahi aya... Fir wapas mai bank gaya phir bole ki post se aya mai apne gaon ke post office bhi gaya nahi aya... Phir mai bank gaya to wo bole ki payment slip aur pan card xerox dedo mai ne wo submit kiya... Tab bhi abhi tak mujhe mera creadit card ka kuch message bhi nahi aya... Ye bahut galat baat hat hai
                                Bad servise from hdfc bank sirf naam bada hai servise kuch bhi acchi nahi hai mera account number[protected]
                                Cust id 74405085
                                Please help aur submit my complaint
                                Verified Support
                                Sep 25, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We have taken up the matter with concerned branch and will respond to you on your registered email id in 5 working days. The reference no for your query is[protected].

                                -Bejoy
                                HDFC Bank Customer Assistance
                                Oct 28, 2017
                                Updated by [email protected]
                                no any action
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                                  A
                                  Anuraag Diyya
                                  from Gudivada, Andhra Pradesh
                                  Sep 21, 2017
                                  Resolved
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                                  Resolved

                                  Applied for hdfc personal loan even got messages that loan accepred. Ref no. 50983018. Principle amount also fixated. Used to get atleast 2 -3 calls from hdfc till i applied loan. But after appplying no one responding. The f. O of hdfc vijaywada even calling all day times he is not answering calls. We apply loans beacuse o[censored]rgent needs and the way these pppersonnel irresponsible behaviour made me lose the trust i have on hdfc. My son is going to become nri and planned to taake account in hdfc before. But now i am pplanning to shift away from hdfc. Really disappointed. Is this the way hdfc treats a customer? Below attaching call record to ur banking personel
                                  +1 photos
                                  Oct 29, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Sep 21, 2017
                                  Updated by Anuraag Diyya
                                  Even tried contacting another personnel who contacted me alot while apppplying loan. Even she is not responding
                                  Verified Support
                                  Sep 22, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Your Application has been considered in line with the bank's internal credit policy on unsecured loans and we regret that it will not be possible to approve the case as of now.

                                  All loan applications are appraised on basis of certain internal parameters that take into account some of the factors listed below . The weightages applied to each could vary on a case by case basis at sole discretion of the Bank:

                                  Repayment capacity as assessed on basis of financial information/ net-worth,
                                  Credit History and market reference check.
                                  Statistically determined default rates for applicants' profile (business, area of residence/ work etc.),
                                  Bank's infrastructure for collection and follow-up.

                                  We request you to accept the position in good faith. At the same time, please be assured that our Bank's decision is not a reflection on your credit standing and stability.

                                  We sincerely hope to be able to meet your requirements to a better extent in future and thank you in anticipation of your kind understanding.

                                  You may contact your sales manager Mr. Ram Ruthala on [protected] for further assistance.

                                  -Bejoy
                                  HDFC Bank Customer Assistance
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                                    Thirunavmca
                                    Sep 21, 2017
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                                    Address: 625020

                                    Hi sir,

                                    I have a made fund transfer of rs 5000 from payzapp app to my saving account on[protected] the transaction get failed and money didn't credited to my payzapp wallet. I have called on customer support no. [protected] and ask for clarification of refund they could not give a proper information.

                                    For your information i have attached the screen shot of my transaction details. Could you please help me to get my amount back.

                                    Thanks,
                                    +1 photos
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      vic997
                                      from Gurgaon, Haryana
                                      Sep 21, 2017
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                                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                      I am lost my mobile so i need to update my current mobile number with my credit card. But procedure is very challenging with hdfc credit card. I send mobile number change request form to credit card department but not yet updated. I am unable to doing any online transaction. Would request you please update my number. My card ending with 7941.

                                      Thanks

                                      Regards
                                      Ram vikash verma
                                      [protected]
                                      HDFC Bank customer support has been notified about the posted complaint.
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