Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Dec 9, 2025
Complaints 32881
Resolved
18416
Unresolved
14465
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 1137

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
L
lallan001
from Lucknow, Uttar Pradesh
Sep 20, 2017
Report
Copy

Address: Lucknow, Uttar Pradesh, 226021

Dear sir,
I have a salary account in hdfc bank, this account is opened by company end where i was working (C. P. Milk food pvt. Ltd. Lucknow). Hdfc bank open my account with zero balance, i left the job now i m not using my account since 1.5 years approx. Hdfc bank converted my account type without prior information. Now apply penalty for minimum balance. I was going so many time to near my hdfc bank (Sahara state road, jankipuram) for closing my account but no one response me. Then i was going main branch of hdfc (Near harajaratganj) to talk about my account but bank manger said to me you have linked your adar card & pan card with your account then we closed your account, when i have submitted the document according to manager then he say to me, you paid the penalty then we proceed your request.
Now hdfc is applied penalty every month for minimum balance and inform to me.
Sir, i m lower middle class person how to pay this money. (Penalty money approx 10600 rupee)
Please help me to close my account.

Thanks & regards
Pradeep kumar upadhyay
+1 photos
HDFC Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    E
    eitu64
    from Mumbai, Maharashtra
    Sep 20, 2017
    Resolved
    Report
    Copy
    Resolved

    Address: 400097

    Sir/madam,
    I am a retired officers from airports authority of india, and retired from the
    Service in feb 2017. I was having two credit cards no [protected]
    Another[protected]Dinners club) which i have cancelled on the month of nov2016. As per the directive given by your customer care i have deposited all outstanding dues of date 17th nov2016 and both the card duly cut into four pices destroying cvv no posted to the manager hdfc card division chennai 60041. Sunddently as i rember from the month of march2017 onwards received sms of oustanding amout of my credit card ending 2297. Again tried to contact your customer care which is very painful juggling. I have paid rs 1800/- as per advise from your customer card. Some where in the month of may2017. Again same aug 2017 started getting sms of ourstanding dues of rs 600 now sept rs 800/-
    Basing on the above mention history i wanted to know how this happened.
    And request your goodself to resolve the issue so that i can have a peaceful
    Life without any burden.
    From
    S k roy [protected]
    Oct 22, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 21, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    We take this opportunity to clarify that, as you are aware payment of atleast the minimum amount due towards the card outstanding needs to be received by the bank to ensure that the card account is active and available for usage. Further, to avoid levy of finance charges and late payment charges, payment of the total outstanding needs to reach the bank by the payment due date. We observe that, as on date, there is an outstanding of Rs.4, 199.09 on your credit card number ending with 2297. We request you to effect payment towards the total amount due within the payment due date to avoid levy of charges. You may contact our debt management executive at[protected] / 33016802 for any further clarifications in this regard.

    -Bejoy
    HDFC Bank Customer Assistance
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Shayan7
      from Kolkata, West Bengal
      Sep 20, 2017
      Resolved
      Report
      Copy
      Resolved

      Address: Kolkata, West Bengal, 700047
      Website: www.consumercomplaints.in

      Respected sir,
      This is to inform you that myself shayan banerjee a customer of your central park branch, kolkata. Today when i withdrawl my money from atm counter ganguly bagan then suddenly came mr. Chiranjit paul and mr. Pradip paul from brinks and order to security guard mr. Nayeem dhali to pull down the sutter for upload money to atm machine. But when it happened before 10 to 15min standing over there and machine working slowly. Then i requested to please wait for 2-3 minutes for bcz we standing here but they behave roughly and order me to stay outside the atm. This is not right to this type of incidence happening many more here.
      So my humble request to you please cheke the matter bcz if we are not submitting money to hdfc bank then what will happend you will khow very well. Moreover my complain is mr. Chiranjit paul emp. Code. 7357 from brinks is hurt your customers emotion to give a better service. So if you are not getting action against mr. Paul then i will go to other consumer forum. Hopefully you can understand my emotion.

      Thanks & regards
      Shayan banerjee
      [protected]
      Nov 11, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 25, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      We understand that our bank official has contacted you and as per the conversation we understand that you have already raised complaint with concerned merchant service provider.

      For further clarification you may contact our bank official on [protected].

      -Bejoy
      HDFC Bank Customer Assistance
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sudheer Chevuru
        from Hyderabad, Telangana
        Sep 20, 2017
        Resolved
        Report
        Copy
        Resolved

        Sir, i applied credit card and it is dispatched by blue dart service. But iam not available in given delivery address so i want to change my delivery address as follows with reference application no:[protected]s3
        Chevuru sudheer, s/o ch srinivasulu, lig 1-70 aphb colony, nellore rural, ak nagar post, nellore district-524004, andhra pradesh, india
        Nov 1, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Sep 20, 2017
        Updated by Sudheer Chevuru
        Chevuru Sudheer
        +[protected]
        Verified Support
        Sep 21, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        We have reviewed your comments and wish to inform you that, we would require a duly filled & signed MID ( Most Important Document ) seeking change in your address to enable us to do the needful. The application form is available in our web site under the following path:
        Forms Center > Credit Cards > Change of address, mobile number and email Ids
        The address for communication is:
        HDFC Bank Cards Division
        No.8, Lattice Bridge Road
        Thiruvanmiyur
        Chennai – 600 041

        -Bejoy
        HDFC Bank Customer Assistance
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          B
          bhormachindra
          from Mumbai, Maharashtra
          Sep 20, 2017
          Resolved
          Report
          Copy
          Resolved

          Address: 421306

          Hdfc bank personal loan guaranter sopan r. Patil & loan taker chandrakant a. Bhor had been not takan permission to use my property document and aprroed lone to hdfc bank personal loan department, hdfc bank had nothing verified to me but, same fake stuff of hdfc bank had been came many times to meet and said paid to me personally paid lone and this property had approved to loan, so paid this property had been sopan patil s property he had sold me 2015 and then loan approval 2015 so why and which bass i paid loan
          Oct 26, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 21, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          Request you to write to [protected]@hdfcbank.com along with your complete issue, loan details and contact details. Please mention Ref ID-TTU[protected] in the subject line for me to track your mail & assist you better.

          -Bejoy
          HDFC Bank Customer Assistance
          Oct 05, 2017
          Updated by bhormachindra
          I am complete your site but no one reply me can you not resolved it I am going rbi customer service site
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            J
            Jayant meena
            from Delhi, Delhi
            Sep 20, 2017
            Resolved
            Report
            Copy
            Resolved

            Website: Payzapp

            I have made fund transfer of rs 5000 from payzapp app to my saving account on[protected] the transaction get failed and money didn't credited to my payzapp wallet. I have called to customer care no [protected] many times but it is in waiting always i tried to mail my problem but didnt get any satisfactory reply pls refund my money as soon as possible.
            +1 photos
            Oct 24, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 21, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            That sounds concerning.​ For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

            -Bejoy
            HDFC Bank Customer Assistance
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Akhila Mupparaju
              from Bengaluru, Karnataka
              Sep 20, 2017
              Report
              Copy

              Hi
              I want to cancel my subscription from one assist app which i didnt even know when i registered, and why it happening with every bank. Please deactivate my account and refund the money back to my account. It will be helpful i[censored] resolve soon. How can u guys do every process without any intimation or call, like directly u have registered and money got detected directly without any approval or acknowledgement from us. If any process have u keeping the acknowledgement please inform us when we selected so that we can be cautious.

              My relationship number is 2795578
              My name is akhila.
              HDFC Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sobiya Andrews
                from Chennai, Tamil Nadu
                Sep 20, 2017
                Resolved
                Report
                Copy
                Resolved

                Address: Chennai, Tamil Nadu
                Website: HDFC

                Hi,

                I have lost my credit card in the month of sep'16 and also have applied it on the same month to get a new card. Its almost been a year but i haven't got any single update on my card then please let me know how can you expect me to pay the amount on time with out any details atleast for a courtesy you guys would have keep me posted on time. I have seen very bad approaches from the credit card team its very bad experience for me. They are forcing us to pay the full amount. They are treating us in bad manners with local languages please have a look into it. I have attached some screenshots of their messages if you need will share you the call recodings also.

                Regards,
                Sobiya andrews
                +6 photos
                Dec 3, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 21, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                Request you to write to [protected]@hdfcbank.com along with your complete issue, card details if available and registered contact details. Please mention Ref ID-TTU[protected] in the subject line for me to track your mail & assist you better.

                -Bejoy
                HDFC Bank Customer Assistance
                Verified Support
                Sep 23, 2017
                HDFC Bank Customer Care's response
                Hi,

                I'm really sorry to hear that.Please share your Card No. with contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help me track your e-mail.

                -Bejoy
                HDFC Bank Customer Assistance
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Shankha Sen
                  from Kolkata, West Bengal
                  Sep 20, 2017
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Kolkata, West Bengal, 700029

                  I got a call from[protected]. The person who called introduced himself as mr rajat das. Right now i am in chennai in a customer meeting. He said that he is offering me a special selected offer which is for 1200 customers name which has been referred by mumbai office. He started telling me a plan and i told him that i understood. That was my mistake. He said how can i understand and went on saying i did not understand anything. I told him that he needs training in communication in respect to customer. I asked him to be quiet and disconnect. But he went on stating that he is not talking anymore in behalf of hdfc life. He feels that i do have a lot of time. He is well trained and i can complain anywhere i feel like. He said he will call me again on monday to see whether my conplaint has any inpact. I am. Your customer. I am shocked to see this type of attitude and behaviour from a person representing hdfc life. Please see that the person is taken into task. I must get an apology call. Otherwise i will go for a complaint to the competent authorities. We as cystomers should get the minimum respect. Hope there is someone listening???
                  Oct 22, 2017
                  Complaint marked as Resolved 
                  HDFC Life customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 21, 2017
                  HDFC Life Customer Care's response
                  Hi Shankha, please write your concern to us at [protected]@hdfclife.com from your registered Email Id for us to have a look into it. Alternatively, you may also submit the complaint letter duly signed by you to any of your nearby HDFC Life branch for us to have the same actioned further.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    Paresh M Gaonkar Savant
                    from Pune, Maharashtra
                    Sep 20, 2017
                    Report
                    Copy

                    Address: Pune, Maharashtra, 41058
                    Website: Personal Loan

                    I had a personal loan with hdfc bank. My loan account number is 29696940. The loan is already closed. But by sending several reminders bank not even sent the loan closure letter (Noc). If i called costumer care or email then no response from bank.
                    I request here to all people don't ever go for any type of loan from hdfc bank. I have never seen such a waste and fraud service from bank.

                    While giving loan bank calling many times. If loan is completed then no response from bank. Such a # service from bank.

                    So please please don't go any type of loan from hdfc bank.

                    Thanks
                    Paresh gaonkar
                    [protected]
                    HDFC Bank customer support has been notified about the posted complaint.
                    Bad Experience: I had the same experience as mentioned above in Paresh M Gaonkar Savant's post.

                    I had force close the personal loan and they said you will get the closure letter (NOC) documents in mail or mailing address but it's now one month has been completed but there is no any documents received tried many times calling to customer care but they also responding wired.

                    I would also suggest as per my experience that don't go with HDFC personal loan:
                    - There is no any option for part payment
                    - They have no good process to close the loan
                    - you have to go bank and it takes around 3 hrs min.

                    Other bank are good as compare to HDFC.
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      G
                      Gagan Loyal
                      from Pathankot, Punjab
                      Sep 20, 2017
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Mansa, Punjab, 151505

                      Hi sir/madam i made a balance certificate from hdfc branch for my immigration purpose but my file has rejected bcs of in certificate balance and acc no is mine but name and add is any another person i got a big lose for this. Now before i go in court i think i complain u abt this. There is my lose of money, time, character, my future. Reply as soon as. How do you play with anybody future you know i am ill after my file rejection i will go to court if you dont do any thing
                      Oct 22, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 21, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      I request you to share your complete issue, account details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                      -Bejoy
                      HDFC Bank Customer Assistance
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        rajsarita80
                        from Delhi, Delhi
                        Sep 20, 2017
                        Report
                        Copy

                        Address: Dehradun, Uttarakhand, 248195

                        Dear sir
                        With regards to inform you my credit card no is xxxxxxxxxxxx5310 and september 2017 finance charges 1783 rs hai but i have paid september amount extra how is possible and deduct the finance charges from my hdfc credit card account. Thanks

                        Regards
                        Rajendra singh
                        Mob no [protected], [protected]
                        +2 photos
                        HDFC Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          D Kumawat
                          from Gurgaon, Haryana
                          Sep 20, 2017
                          Report
                          Copy

                          Address: New Delhi, Delhi, 110030
                          Website: Hdfc bill desk

                          I paid my credit card bill on 01/09/2017 & 02/09/2017 but by mistake i had paid another person bill. I called to customer care and told the same but they refused to hold the credit limit of that person. Credit card no. Which i have paid by mistake is ([protected]). Reference no. Of bill payment of ₹ 23000 is jsbi[protected] and for 10000 payment is jsbi[protected]. My credit card no. Is [protected]

                          Regards
                          Deepak kumar
                          [protected]
                          Delhi metro rail corporation limited
                          +2 photos
                          HDFC Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            G
                            G. Geetha
                            Sep 20, 2017
                            Report
                            Copy

                            The bank has charged me rs 885 for depository charges for august on demat account which isn't used by me ever. Please refund the money or let me know if anything needs to be done from my side.
                            Date of debit : 12sep, 2017
                            Narration for the debit : depository charges aug[protected]
                            I have attached the email of the statement which i received.
                            And if possible close this demat account.
                            +1 photos
                            HDFC Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Mallareddy537
                              from Bengaluru, Karnataka
                              Sep 20, 2017
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Bangalore, Karnataka, 560103

                              Hi my name is malla reddy. Today at 12:58pm, i got a message from bank that inr 9, 850.69 dr to a/c xxx towards dc intl atm w/d markup gst 010917. Wherein i did not even go abroad. Seriously its a blunder from hdfc. How can they just deduct such money from customers account. When i called customer care they said that they logged in complaint and it will take 7 working days from complaints department to tell why it was deducted.
                              +1 photos
                              Oct 25, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 23, 2017
                              HDFC Bank Customer Care's response
                              Hi,

                              I'll do my best to help you. Please write to [protected]@hdfcbank.com with your Account No.or Customer ID, & contact details. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help me track your e-mail.

                              Bejoy
                              HDFC Bank Customer Assistance
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                deepu487
                                from Delhi, Delhi
                                Sep 20, 2017
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Ghaziabad, Uttar Pradesh, 201206

                                Dear sir,

                                I would like to inform you that i have been apply document for cancellation of my policy no 15737753 as per consultation of your executive name mr. Ravi sharma sitting in your gurgaon office. And still i he sale me new policy sanchay plan and he committed me that he will be help to refund my running policy there was include agent amount that should not be pay becuse he did not give you proper services from date of issue and he processed all formalited form last 2 months and commited that i will get my refund amount till 15 sep 2017 that is 1, 83, 00/ inr

                                And now m trying to connect with mr ravi sharma and he is not givening me response his mobile no is - [protected]

                                Please look this matter.

                                Regards.
                                Deepak pal (Adv.)
                                [protected]
                                Oct 26, 2017
                                Complaint marked as Resolved 
                                HDFC Life customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 22, 2017
                                HDFC Life Customer Care's response
                                Hi, kindly inform the customer to write his concern to us at [protected]@hdfclife.com from their registered Email Id. Alternatively, the complaint letter can also be submitted by the customer to any of his nearby HDFC Life branch. Once the complaint either from the registered Id or via letter is received by us, it will be investigated and accordingly, the response would be shared.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  PavithraR
                                  from Bengaluru, Karnataka
                                  Sep 20, 2017
                                  Report
                                  Copy

                                  Address: Bangalore, Karnataka, 562106

                                  Dear hdfc/ one assist,

                                  This is regarding to the request for the cancellation & refund the amount of inr 1299/- towards one assist mfee debited on 13/sep/2017. I have reached one assist & hdfc customer care services both multiple times via phone & emails and till now it has not been resolved.

                                  How can you people debit my account without my knowledge and moreover without my consent. And, now you people have converted it into 3 months emi option with 1.5% interest p. M + gst without my consent. This shows your unethical practice. How can you activate such things and create a relationship number without contacting me despite no requisition from my end to activate.

                                  You do it for yourself and you then intimate us of creation of relationship number and deduct amount from account. It's unnecessary for me to have a one assist relationship, hence kindly resolve the issue and refund the debited amount with emi charges and never repeat it again without my consent.

                                  @ hdfc bank,

                                  What kind of security level you are providing to your customers. Feeling very unsecure to bank with you people. Completely unethical & unprofessional practices.

                                  If you are not resolving this & refund my amount i seriously wish to close my savings + credit card accounts with hdfc and ensure will not have any kind of relationship with hdfc in future too. I will convey the same to all in my network.

                                  Hope i will get back my money asap.

                                  Name : pavithra r
                                  One assist relationship num : 2773052
                                  Email id : pavithra. [protected]@gmail.com
                                  Phone no. : +91 [protected]
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Sep 14, 2017
                                  jayajanaki's response
                                  awaiting reply
                                  Hi, My payzapp no is [protected]. On 14-sep-2017 I transfer Rs5000 from payzapp to bank that transfer failed but amount deducted from my payzapp.FYI I attached screenshot of transaction

                                  unauthorised deduction from my credit card - no action has taken - Comment #2856778 - Image #0
                                  Hdfc credit card NO.[protected] expired on 07/17 looking for auto renewal
                                  Helpful
                                  Found this helpful?
                                  2 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    karnjaini
                                    from Siliguri, West Bengal
                                    Sep 20, 2017
                                    Report
                                    Copy

                                    Address: Gurgaon, Haryana, 122015

                                    This is regarding the relationship manager named mr. Shashank ([protected]) and mr. Anil kumar ([protected]).

                                    I needed bank statement of my savings account on urgent basis.

                                    These two continuously made a fool of me by delaying it.

                                    All they were saying was our runner is just leaving, he is just leaving.

                                    Full day passed, they did not send.

                                    What the hell these relationship managers are meant for?

                                    I am with hdfc bank for the past 8 years and not even once mr. Anil (Earlier rm) and now mr. Shashank (New rm) has helped me with anything.

                                    All they gave is excuses.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 23, 2017
                                    HDFC Bank Customer Care's response
                                    Hi,

                                    I'm really sorry to hear that.Please share your Account No. with contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help me track your e-mail.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      maheshp25
                                      from Chennai, Tamil Nadu
                                      Sep 20, 2017
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Pune, Maharashtra, 411014
                                      Website: payzapp.biz.hdfcbank.com/HDFCPayZapp

                                      I have done transactions through payzapp bharat qr code for irctc ticket, as train cancelled they refunded money to payzapp account but it was not refunded to wallet of payzapp, even payzapp transaction history shows amount refund but it is not credited to wallet of payzapp. Please help me in this matter.

                                      Transaction details:
                                      Payment through payzapp bharat qr
                                      Booking date :[protected]
                                      No of tickets: 2 nos
                                      Fare : 415 rs
                                      Total transaction : 415 +415 = 830 rs
                                      Irctc pnr : [protected]
                                      [protected]

                                      My details:
                                      Payzapp account: in[protected]
                                      App version: 3.02.01.10 [3020110]
                                      Phone make/model: coolpad cp8298_i00

                                      Name: mahesh patil
                                      Mobile no: [protected]

                                      If any additional information required plz call on same mobile number.

                                      I hereby attach transactions history for your reference, it shows amount credited but money was not added to wallet.

                                      Regards,
                                      Mahesh patil
                                      [protected]
                                      +1 photos
                                      Oct 31, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 29, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We would like to inform you that the IRCTC refund amount of Rs.830/- (415+415) has been credited to your PayZapp account on[protected]. The refunded amount was utilized for further transactions.

                                      -Bejoy
                                      HDFC Bank Customer Assistance
                                      Hi,
                                      I made a transaction through BHARAT PAY QR at IRCTC website to book tickets, and due to some reason I cancelled my partial booking for the same refund has been paid by IRCTC but the refund amount is not credited yet.
                                      Kindly check and confirm the details of refund amount of 2350 INR.
                                      Refund reference no is - 74506211140000008475830
                                      My referral mob no is - [protected]
                                      Registered email add - [protected]@gmail.com
                                      Kindly verify and process my refund as soon as possible
                                      Thank you.

                                      not received refund amount in my payzapp wallet, even it was refunded by irctc to payzapp - Comment #3841835 - Image #0
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Shaik78678
                                        from Bengaluru, Karnataka
                                        Sep 20, 2017
                                        Report
                                        Copy

                                        Address: Mysore, Karnataka, 570019

                                        Hello,

                                        I did a transaction from payzapp on 10/09/2017, in which i tried to move money from payzapp account to my bank account, while doing so i entered wrong ifsc code, hence the transaction got failed, but the money was deducted from my account, which has not been refunded yet. On multiple queries, customer care support is not providing any satisfactory answers. It should have been refunded within 5 working days, please check.
                                        Amount debited from my credit card(Kotak credit card) hile adding the money.. however not reflecting in Payzapp wallet.. Payzapp registered with [protected] number. Kindly help me refund the amount. transaction done on 14th Sep-2017 for 10000(5k each time)
                                        Dear Customer,

                                        That sounds concerning.​ For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

                                        -Bejoy
                                        HDFC Bank Customer Assistance
                                        Mrinmoy Das 9991's reply, Nov 8, 2017
                                        Why your customer care no. Does not work. I have tried many times and it shows you people are very busy attending other customers.

                                        I have complain and send email to [email protected].

                                        When I will get reply and my refund. My ticket no. Is 113-791
                                        I got the refund yesterday, thanks for the support.
                                        I done transaction 5000 rs 3 days back but still not refunded to my card nor payzapp please refund it asap by taking it high priority
                                        Helpful
                                        Found this helpful?
                                        4 Comments
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit