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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 9, 2025
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HDFC Bank reviews & complaints page 1140

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A
abhishek1garg
from Gangtok, Sikkim
Sep 18, 2017
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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: www.hdfcbank.com

Hi,

I have opened salary account with hdfc in october 2016 through company mykaarma.com. But i left this company as i got a better opportunity somewhere else, now i had joined back again. I want to use my existing hdfc account.

But i have - ve balance in it.

I already paid the negative amount. But later i come to know that you canot charge us maintenance fees.

I want the full refund of my amount.

I also want to buy the credit card and term insurance plan from hdfc bank.
But i will buy those only when you refund me back my penalty that i had paid for maintaining zero balance.

Thanks
Abhishek
Oct 20, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 19, 2017
HDFC Bank Customer Care's response
Dear Customer,

Request you to write to [protected]@hdfcbank.com along with your complete issue, account details and registered contact details. Please mention Ref ID-TTU[protected] in the subject line for me to track your mail & assist you better.

-Bejoy
HDFC Bank Customer Assistance
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    V
    Vinothm.mca
    Sep 18, 2017
    Resolved
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    Resolved

    Address: Bangalore, Karnataka, 560016
    Website: netbanking.hdfcbank.com

    I applied for apy in feb-2016 in mtp branch, bangalore. Apy is not activated yet.

    1. Noticed no money is deducted for apy since feb 2017 and checked with the bank about it in june -2017.
    2. Bank said it was rejected by rbi because of a mistake committed by bank official while filling the form. (He did not mentioned the spouse name though it was mandatory, added spouse name only as nominee.)
    3. Following it up with bank since then, it is yet to be completed.
    Oct 20, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 19, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    Request you to write to [protected]@hdfcbank.com along with your complete issue, branch details and registered contact details. Please mention Ref ID-TTU[protected] in the subject line for me to track your mail & assist you better.

    -Bejoy
    HDFC Bank Customer Assistance
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      R
      Rohit Roy.
      from Chakrata, Uttarakhand
      Sep 18, 2017
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      Address: Gautam Buddh Nagar, Uttar Pradesh, i
      Website: [email protected]

      Costomercare Call. On.[protected]
      Can you pls let me know the reason of flagging my account in your system. I have never been abuse the return policy.
      Pls let me know any single incedent where i have abused your return policy.
      I am your one of old and kyc complaint customer and if you are treating your valuable customer like this i don't think you will stand anywhere in this computative market.

      Expecting your response as earliest.

      Regards,
      Dear Customer,

      That sounds concerning.​ For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

      -Bejoy
      HDFC Bank Customer Assistance
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        M
        Mval1808
        from Pune, Maharashtra
        Sep 18, 2017
        Resolved
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        Resolved

        Hi my salary account is been converted to savings account without informing me when i opened an salary account at that time hdfc representative said it will be automatically closed and now i came to that my salary account is not closed and balance is in negative. Where i have submitted an application for the closure of my accounts in 2015 but still they have not closed the account keep on charging a extra amount. I visited one of the branch in ulhasnagar they said you have to pay it anyways now i don't have a that much money to clear the balance for which m not aware about. This bank is fraudster only trying to make money.
        Oct 21, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 19, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        Request you to write to [protected]@hdfcbank.com along with your complete issue, account details and registered contact details. Please mention Ref ID-TTU[protected] in the subject line for me to track your mail & assist you better.

        -Bejoy
        HDFC Bank Customer Assistance
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          V
          Viveka Arya
          from Meerut, Uttar Pradesh
          Sep 18, 2017
          Resolved
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          Resolved

          Address: Sagar, Madhya Pradesh, 470002

          Good afternoon
          My self major viveka arya, i have two hdfc policies. This is regarding agent pradeep singh yadav, authorised hdfc agent in saugor, madhya pradesh. At the time of my last policy he said that if i will do the investment of 100000 per annum, then he will provide me with cash return of rs 10000 initially. But till date he keep postponding it for next month. It's going to be one year in next month for same. Being in army i got shifted to next city and told me that he will deposit the amount in my account but now he is not responding to my calls to. I request hdfc head to take serious action against such liar and disrespectful agent who are taking hdfc to bad name. He should be punished for his unprofessional behaviour towards the customer. Hope to see positive response from your side. Below i'm attaching his photo in the attachment.
          +1 photos
          Oct 20, 2017
          Complaint marked as Resolved 
          HDFC Life customer support has been notified about the posted complaint.
          Verified Support
          Sep 19, 2017
          HDFC Life Customer Care's response
          Hi, kindly write your issues to us at [protected]@hdfclife.com from your registered Email Id for us to have a look into it and to get the same investigated. Post completion of the investigation, you will be replied by us.
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            A
            arramna
            from Hyderabad, Telangana
            Sep 18, 2017
            Resolved
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            Resolved

            payzapp

            I added 10, 000 rupees to my payzapp wallet on september 11th 2017, the amount was debited from my credit card but the transaction was failed. I tried to reach the payzapp customer care but there is no response, the customer care is not at all working. I need to receive money back to my payzapp account or credit card account, i would like to know from hdfc bank how many working days to resolve the issue?...
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            L
            laxmi dayal
            from Gurgaon, Haryana
            Sep 18, 2017
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            Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
            Website: www.Amazon.in

            Hello,

            Your refund of rs.499 has been processed successfully on[protected]. The amount should reflect in your account by[protected].

            The authorization code (Refund reference number) for the transaction is [protected].

            In case you do not receive the refund within 5 business days, please contact your bank’s customer care and mention the above authorization code (Refund reference number). Please remember that you will have to call your bank’s customer care center and not visit the branch for this query.

            Some nationalized banks may take more time than usual to credit the refund. If your bank is unable to locate the refund with the authorization code provided, please dispute the transaction as 'refund not processed'. On disputing the transaction, the bank will see a pending refund and will follow the path back to our payment processor to locate the refund.

            Hope this helps. Thank you for choosing amazon.
            +1 photos
            HDFC Bank customer support has been notified about the posted complaint.
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              K
              Krunal Sinh Gohil
              from Surat, Gujarat
              Sep 18, 2017
              Resolved
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              Address: Bhavnagar, Gujarat, 364290

              I inform that to you, i have current account account in hdfc bank and i use edc machine since last 4 year but now i want to surrender this machine and i gave surrender application to bank before one month but bank employ and manager did not give any response so please do somthing and take any actions again bank employ and manager
              My self krunal k gohil and my tid number is 43026090,
              Oct 19, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 18, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              I request you to share your complete issue, current account number and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

              -Bejoy
              HDFC Bank Customer Assistance
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                R
                rabbi singh dd
                from Chandigarh, Chandigarh
                Sep 18, 2017
                Resolved
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                Resolved

                Address: Ludhiana, Punjab, 141002
                Website: www.consumercomplaints.in/new_complaint

                Punjab, ludhiana hdfc bank ifsc code hdfc0001390 model town branch,,

                My complaint mr sham sunder [protected],
                This guy so work less. He is all time a fool every one. My hdfc bank classic account. He man is asking for me make a your credit card. All documentation is completely but no answer me back 3 last month. Yes or no. I called he not attended my cll. I'm complete her manager but no gud results so i'm face hdfc bank service. All staff is very ugly behaviour. Very bad experiences hdfc bank staff service
                Oct 19, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 18, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share your complete issue, application number and contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                -Bejoy
                HDFC Bank Customer Assistance
                Sir
                I made payzapp wallet account.2000rs transfer from my payzapp account to SBI account.But deducted money my wallet.timeout to display in return message
                However 5 working days adding money.if no adding my money to payzapp account.
                Please help me.
                HDFC Bank Customer Care's response, Sep 19, 2017
                Verified Support
                Hi Ram,

                There was a technical glitch which was being identified and it has been fixed. Due to this issue customers were not able to load money and transfer the money. The issue has been resolved from our end. The failed transactions will be refunded to customers in source card within 5 working days time.

                -Bejoy
                HDFC Bank Customer Assistance
                I tried to add rs 2000 to my payzapp wallet my Canara bank credit card money didn't added my payzapp even though it was debited from my credit card.my money refund urgently. Because it's my credit card limit decrease.its very urgently.
                HDFC Bank Customer Care's response, Sep 19, 2017
                Verified Support
                Hi,

                There was a technical glitch which was being identified and it has been fixed. Due to this issue customers were not able to load money and transfer the money. The issue has been resolved from our end. The failed transactions will be refunded to customers in source card within 5 working days time.

                -Bejoy
                HDFC Bank Customer Assistance
                I was add money of 5000 rs but transaction had decline. And my credit card amound will be -5000 rs . Plz provide satisfactory services or provide higher level authority contact becouse payzapp support team not proper response and no gives any service.
                Vehicle lone statemant document missing
                My a/c regular monthly monthly rs 23.43 debit ... my a/c is salary account ... pls check and refund my money ...
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                  G
                  gayatri k
                  from Adoni, Andhra Pradesh
                  Sep 17, 2017
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                  Address: Visakhapatnam, Andhra Pradesh, 530051
                  Website: consumer complaint

                  I have given the address change request in the hdfc bank in visakhapatnam. Earlier we are in vijayawada. Now shifted to visakhapatnam. I have given the request in the online complaint also. No body bothered to call also. Now my card is getting expired in this month. And the bank is sending the card to the old address. The hdfc bank is have a such a bad services towards its customer. Today i have called to the customer care also but they refused to take the complaint. I have given the complaint in the mail to them but i dont thing they will take any action on this issue. So i want to complaint it in the consumer forum. Please take action on this issue at the earliest. At the tome of taking the card they do 100 of call to the customer and request to take the card. At the time of the services they will not do any service. Veru bad service from the hdfc bank.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    Subhashshan
                    from Noida, Uttar Pradesh
                    Sep 17, 2017
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi, 110094

                    I have applied for credit card on hdfc bank before 10 days but it is showing disapproved. I want to know the exact reason why it got rejected. I have never applied for credit card before and no any due liabilities to banks. Then why it got rejected. My application no. Is cc33233702

                    Pls look into this matter and do the needful asap.

                    Regards,
                    Subhash
                    Oct 19, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 18, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We note that you have sought clarification with regard to your application for credit card.We request you to provide us the following information to enable us assist you with regard to your query :
                     16 digit application reference number
                     Date on which the application was submitted
                     Your latest contact numbers and emial id
                     city of residence
                     Name of the executive who has collected the application
                     Contact details of the executive
                    You may write to us at: [protected]@hdfcbank.com and we shall assist you.

                    -Bejoy
                    HDFC Bank Customer Assistance
                    Hi Team

                    I have HDFC Bank credit Card but I am unable to use Mobile Bank due to I dont know Credit Card Customer ID for login purpose, I try to contact HDFC Bank directly, throw moblie and throw web site but no luck so help to Me for this issue.

                    My Mobile No. [protected]
                    My Email ID. [protected]@gmail.com
                    Dear team,

                    I have account in your bank. Without any proper gaudence one plan is activated in my account
                    Plan name is NPS scheme ( Atal pension Yojana) per month 99Rs.

                    I need to cancel immediately

                    Regards
                    Raghuram

                    disapproval of credit card - Comment #2853794 - Image #0
                    Dear sir I applied for personal loan. I got confirmation regarding loan approval. But I already told that which person those send a person for collecting paper. I don't want any loan and already send mail to loan approval authority. My application no[protected] . Kindly cancel my loan file and confirm through mail.
                    I tried to recharge using chiller app. This transaction got cancelled two times and a total amount of 790 rupees was debited. This amount is not credited back since 5 days.
                    My name is satish kumar and my pf ac no -92524 and my emplyed code is s25204 and i worked in hdfc bank in kurukshetra kalawati markit haryana, i work in cedit card hbl global under shri manish birla i work in bank 9month please sir soon replay my ans. My email is [protected]@gmail.com
                    Dear sir
                    I had applied for two wheeler loan before one month and successfully processed loan ammount and till now i didnt got any document referred to the loan ammount that i have to submit to my company (RBI) so plz contact me as early as possible.
                    I am trying to apply for Dixon IPO whihc is going to close tomorrow.
                    I enter the details and click next and it goes to Terms and conditions page, Click Agree it says Session invalidated, I tried multiple times, the same error.
                    Hi Team,

                    I have entered wrong account number while transferring 6000rs from account.
                    The reference no is[protected].
                    I would like to know the procedure of getting the refund.
                    So please help me in finding the account holder details for account number [protected].

                    Thanks & Regards,
                    Ramesh D.
                    I Hanish reddy used hdfc payzapp I tried to transfered money one account to another account money was not transferred but in my account money was deducted I tried to call to the customer service but they r connect my call I lost 5000+5000 my registered number with company [protected] company name HDFC PAYZAPP transaction time 11/09/2017 at 8Pm, tq
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                      J
                      Jay Kishor Sharma
                      from Delhi, Delhi
                      Sep 17, 2017
                      Resolved
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                      Resolved

                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201304
                      Website: [email protected]

                      Ear sir,
                      We have load the money 5000 dt.10/9/2017 & time 4.00 am from mob. Number [protected] from rbl bank credit card ([protected]) & received in my pazapp & the money is transfer 5000 rs.in my account -[protected], ifsc code hdfc0000930 & transaction failed but deducted from my wallet. Its been a one week but did not my money back my wallet i tried to email to [protected]@payzapp.in but just got the system generated mail but no human inervation. I tried to calling continuous customer but it is not responding & 24 hours continuous busy.
                      Resistor name-neeraj kumar
                      Resistor mobile - no-[protected]

                      I tried to call customer care continous every time but it is not responding.
                      Please help me with this asap.
                      My contact number-[protected]
                      Jay kishor sharma
                      Oct 22, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 21, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      As per your query, we would like to inform you that there was a minor technical glitch for refund processing request you to kindly wait for some time and the refund will be posted shortly.

                      For any further assistance please feel free to email us at [protected]@payzapp.in or call us at[protected]Toll Free)

                      Anay
                      HDFC Bank Customer Assistance
                      Tried to withdraw rs3000 on 3/9/17 .

                      It reflected as unable to process in atm counter.

                      But at the same time amount has been debited.

                      Generated the debit transaction message in my registered mobile number as well as in website.

                      Card end no - 9993 ph.no [protected]

                      Please kindly look into it & do the needful.
                      I make funட transfer by payzapp this app was recommenட eட by bank only. My transaction got failed but money has taken. When i contact my home branch they ask for complaint number. But Customer care did not receive the call and did not reply for my mail.worst service to Customer
                      Dear sir/mam
                      Kindly change my tenure from credit card Insta loan that is for 12 months when i got this offer that time i spoke with the guy her name was Sonam she told me your loan tenure for 60 months and emi is rupees 742 per months for 36000 so kindly take seriously because i am not able to pay.

                      Regards
                      Om prakash paija
                      [protected]
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                        R
                        Ranjeet Bina
                        from Bhubaneshwar, Odisha
                        Sep 17, 2017
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                        Address: Angul, Odisha, 759111

                        I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 5689 without my concern on date:17/09/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

                        Regards
                        Ranjeet kumar
                        Credit card number ending with: 5689
                        HDFC Bank customer support has been notified about the posted complaint.
                        I tried to add 3000 rupees to my payzapp wallet from my HDFC credit card on date 08/09/2017 .The money didn't added in my walley but debited from my credit card already I tried to call customer care no but it is not working.In but yet I have not got any response. Could you please refund my money as soon as possible.
                        Sir
                        I made a bank transfer of rs.5000 but it was not credited to my account and its showing my transaction status as success kindly check on to it its been 10days no reply from your end contact no unreachable kindly assist on this
                        I had apply for my account closure on 10, 11 August, on 17th of August my friend transfer 1000 Rs to my account via UPI and it has credited and I got the notification also that the money is credited but i asked my money from the bank they are telling your account is already closed.
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                          B
                          bspsk1234
                          from Chennai, Tamil Nadu
                          Sep 17, 2017
                          Resolved
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                          Resolved

                          Address: Chennai, Tamil Nadu

                          I have hdfc credit card from the year 2011 and i have been a regular payer of credit charges. Due to some financial crisis, i'm unable to pay dues within the said time. But, i'm trying to pay as early as possible max before subsequent month. When this happens, i get calls from collection department. There is a women, whose name is dont remember, whenever she speaks, her words will be so abusive and she always says me "if i'm unable to pay credit card due, why the hell i need to stick to hdfc credit card. Please close your card immediately and get out of hdfc credit". I'm mentioning the same wording what she tells. I politely say her, this is not the way to talk madam, and please transfer the call to some men, so that i can be comfortable to talk. For this her reply will be "if you are so afraid to talk to female, why the hell you use credit cards". I dont think hdfc can employee these kinds of people. There has to be some kind of mannerism to talk with the people. I purely accept, i didnt pay the emi for the current month. But is that the way to talk to someone? If i talk in the same manner, i hope i shall be sent behind bars.
                          I would humbly request hdfc bank credit card team to kindly educate people on talking to your customer. However your customers are faulty.
                          Call received date:[protected].
                          Caller number:[protected]
                          Caller time: 14:34hrs.
                          +1 photos
                          Oct 20, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 18, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          I request you to share your complete issue, card details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                          -Bejoy
                          HDFC Bank Customer Assistance
                          Sir
                          I made payzapp wallet account.2000rs transfer from my payzapp account to SBI account.But deducted money my wallet.timeout to display in return message
                          However 5 working days adding money.if no adding my money to payzapp account.
                          Please help me.

                          unethical behaviour - Comment #2853696 - Image #0
                          Dear payzapp team,
                          My payzapp wallet 5000 receive my account
                          and transfer to other account transaction failed but my account detect 5000 rupees
                          Please my problem solve it
                          Urgent my resolve problem...

                          unethical behaviour - Comment #2853835 - Image #0
                          I was sent my card & letter on date 6/7/17 to hdfc card division for noc. But no response from hdfc bank.
                          Please provide noc & closure letter me on my mail [protected]@gmail.com

                          Robin singh Ratan
                          [protected]
                          51, peer wali gali, sher gadi, meerut, u.p.250004
                          On 4th Sep'17 I made one transaction 4000/-'however that amount not credited into bank as well as payzaap also.
                          Convert purchase to emi
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                            B
                            bharat Hiremath
                            from Bengaluru, Karnataka
                            Sep 17, 2017
                            Resolved
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                            Resolved

                            Hi i want to understand the process you follow for cash withdrawals. I was standing in the que and i saw other customers (Not standing in the que) were being serviced.

                            Incident time 2:15 pm to 3 pm
                            Date 16 sep
                            Place hdfc branch yeshwantpur

                            I want to know why was other customer not part of the que were being serviced instead of customers in que

                            Thanks
                            Bharat
                            [protected]
                            Oct 20, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 19, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Request you to write to [protected]@hdfcbank.com along with complete issue, branch details and contact details. Please mention Ref ID-TTU[protected] in the subject line for me to track your mail & assist you better.

                            -Bejoy
                            HDFC Bank Customer Assistance
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                              S
                              Srinivas Chiluveri
                              from Adilabad, Telangana
                              Sep 17, 2017
                              Resolved
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                              Resolved

                              I had taken two wheeler loan from centurion bank of punjab under hire purchase in the year 2007 and i have paid all the installments as per the schedule through post dated cheques. Thus, the loan was already completed. My vehicle no. Is ap15ag 3067. But i have not been provided “noc” to remove hypothication of the bank. Hence, i request you to please provide noc at earliest. My e-mail i. D. Is [protected]@gmail.com

                              Regards,

                              (Ch. Srinivas),
                              H. No.8-5-266/a,
                              Laxminagar,
                              Karimnagar 505001
                              Mobile no.[protected].
                              E-mail i. D.: [protected]@gmail.com
                              Oct 19, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 18, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              I request you to share your complete issue, loan details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                              -Bejoy
                              HDFC Bank Customer Assistance
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                                L
                                lokhandwalasam
                                from Dhule, Maharashtra
                                Sep 17, 2017
                                Resolved
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                                Resolved

                                Address: Satara, Maharashtra, 415001

                                Ur bank didnt update my payments in cibil. I have a settelment of credit card on march 2017.in settelment agreement i have to pay settlement amount in 6 installment which i have already paid but ur bank didnt update payment of march april may payment due to ur bank didnt update in cibil my cibil report affected. Hope u try to contact me on [protected]
                                Oct 18, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 17, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I understand the inconvenience.Please share your Card No. with contact info & the issue on [protected]@hdfcbank.com Mention this Ref No. TTU[protected] in the subject of your mail so it'll help me track your e-mail

                                -Bejoy
                                HDFC Bank Customer Assistance
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                                  S
                                  Saurav Varshney
                                  from Mathura, Uttar Pradesh
                                  Sep 17, 2017
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                                  Address: Hathras, Uttar Pradesh, 204101

                                  Sir, there is one employment agency called shine.com call me from one no [protected] and said that he is from hdfc bank and he wants to hire me as a cashier in hdfc bank, aligarh and that no is registered as hdfc bank ashok in truecaller, so for the same purpose he told me that i have to submit 2500 rs. As a security money which is refundable in both cases whether i m selected or not. He told me that after completing this process there will conduct 2 round for selection telephonic and then pi, sir i had submit amount through paytm on this no [protected] after submitting the amount all those numbers through they had contact me is switched off. So its my humble request to u pls find those culpits and take some legal action against him, they will use ur name and doing fraud because of this ur brand image is going negative. There are some others by which they contact me [protected].
                                  I can send u screenshot shots also
                                  +3 photos
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    R
                                    Rohith Mirapakayala
                                    from Chirala, Andhra Pradesh
                                    Sep 16, 2017
                                    Resolved
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                                    Resolved

                                    Address: Hyderabad, Andhra Pradesh, 502032
                                    Website: www.hdfcbank.com

                                    I received a sms from hdfc bank that rs 1299/- has been deducted from my credit card to one assist plan on 24/08/17 without my permission. Inspite of calling the hdfc bank no action has been taken till date.

                                    Complaint reference no: [protected]
                                    Called on : 8 sep 2017
                                    Customer id : 62902438

                                    Please deactivate and refund my complete money asap.

                                    My one assist plan details:
                                    Membership id:[protected]
                                    Oct 26, 2017
                                    Complaint marked as Resolved 
                                    One Assist has cancelled the plan and gave the refund
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Uday Varada
                                      from Hyderabad, Telangana
                                      Sep 16, 2017
                                      Resolved
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                                      Resolved

                                      Address: 500090
                                      Website: PayZapp

                                      I have added 20000/- twice i.e., 40000/- from my SBI credit card to PayZapp application. But the amount got debited from card but not reflected in PayZapp. Tried to reach the customer care, but the call is not connecting always. Sent mail couple of times to the customer care. But no response. Please make the amount revert back to my card. Thank you.
                                      Oct 19, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 18, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      There was a technical glitch which was being identified and it has been fixed. Due to this issue customers were not able to load money and transfer the money. The issue has been resolved from our end. The failed transactions will be refunded to customers in source card within 5 working days time.

                                      -Bejoy
                                      HDFC Bank Customer Assistance
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