Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
Complaints 32944
Resolved
18420
Unresolved
14524
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 1145

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Khayum Mohammed
from Visakhapatnam, Andhra Pradesh
Sep 16, 2017
Resolved
Report
Copy
Resolved

Address: Hyderabad, Andhra Pradesh, 500059

I had made a transaction of 5000 from my indusind credit card. Transaction was successful from indusind but it was not added to payzapp wallet. I had sent the mail many times but there is no response from payzapp team. Why payzapp team is least bothered about customers. I want my money back otherwise will place a complaint in consumer court.
Mohammed khayum.
[protected]
Oct 19, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2017
HDFC Bank Customer Care's response
"Dear Customer,

This isn't the kind of experience we want our customers to have so please provide us your registered contact details & issue details on the below Link: http://bit.ly/2aJ9wGW. So that we can assist you better.

-Bejoy
HDFC Bank Customer Assistance"
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Rakhi Rajat Gupta
    from Meerut, Uttar Pradesh
    Sep 16, 2017
    Report
    Copy

    Cancellation of one assist membership
    I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with without my concern on date:14/09/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

    Oneassist relationship number : 2781796
    Name :- rajat gupta
    Mobile no. :- [protect]
    Customer id : 46621662
    HDFC Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      kuldipkum
      from Panaji, Goa
      Sep 15, 2017
      Report
      Copy

      Address: Pune, Maharashtra, 411014

      I am a regular user of payzapp, but this time i am very disappointed. Almost 25000 is debited from my card but the money didn't loaded on payzapp. Also on 13th i by mistake i sent 5k to an account that didn't exists. I am loosing trust on payzapp now. Please refund my money asap.

      The failed transaction i'd:[protected]go94gq8
      Could someone please help?

      Thanks
      Kuldip kumar singh
      Oct 23, 2017
      lalan shaw's response
      My cash not credit my sbi account
      Under below Details-
      Txn[protected]rQ76mHo
      Transaction Status-failed
      Transferred On- Man, Oct27, 17 11:40Am

      Is someone from payzapp could take a pain and at least reply??
      Dear Customer,

      This isn't the kind of experience we want our customers to have so please provide us your registered contact details & issue details on the below Link: http://bit.ly/2aJ9wGW. So that we can assist you better.

      -Bejoy
      HDFC Bank Customer Assistance
      Txn ID[protected]ox72hs6
      Transaction Status- Failed
      Sun, 22 Oct, 17 08:30
      Resisted Mobile No.[protected]
      but not 5000 credit Amount so immediate solve my problem
      Helpful
      Found this helpful?
      3 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        amrit kakoti
        from Raha, Assam
        Sep 15, 2017
        Report
        Copy

        Address: Jorhat, Assam
        Website: [email protected]

        Dear sir/madam, i here by inform you that i have taken a personal loan from your hdfc jorhat (Assam) branch for 22months. Every 5th of the month i paid regularly my emi for 17 months. This month also i paid on time. But some technical problem of your bank my emi is not debited by your branch. This problem i came to know by kolkata branch on phone. Even after i replied them that i will pay cash by tomorrow, after that from kolkata branch they are calling me via telephone several times for the day. They are disturbing me very much and pressurized me to pay. They behave very rudely and i got mental pressure.
        So i request you to take a necessary action.

        With regards

        Amrit kakoty

        Jorhat, assam
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          amandogra5
          Sep 15, 2017
          Resolved
          Report
          Copy
          Resolved

          Address: Gurgaon, Haryana, 122001

          Hi hdfc,

          I am availing hdfc credit card jetprivilege for almost 1.5 years. Earlier the provided bydefault limit was 45000k but on few further requests they upgraded my limit to 54000k (Upgraded my limit not the card) and they mentioned nothing not a single detail or notification or message nothing about extra related information about the terms like 'overlimit fees' and all. Now when i purchased a product worth of 54000k (Which was my existing new limit), after one month i got rs. 600 as overlimit fees along with my first emi.

          Now you let me understand, if there were any charges for upgrading the card limit then sir/ mam you should have told right? Or any kind of memo or mail/message anything. But what you did? Don't you know what were you getting as a request or what needs to be done? What was the matter or what you customer wants?

          Without notifying hdfc made charges for overlimit. Now what the hell is that? You better make me understand else i am gonna file a lawsuit on hdfc and you gonna deal with it.

          Thanks
          Aman dogra
          Contact me here: aman. [protected]@gmail.com
          Ph: +91 [protected]/[protected]
          Oct 31, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 16, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          I'll be able to help you better if you if you can forward your account No./customer ID, card details & contact details to [protected]@hdfcbank.com. mention this Ref No. TTU[protected] in the subject of your mail so it'll help me track your e-mail.

          -Bejoy
          HDFC Bank Customer Assistance
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            C
            Chandra Sietk
            from Bengaluru, Karnataka
            Sep 15, 2017
            Resolved
            Report
            Copy
            Resolved

            Address: 560034

            Hi,

            My hdfc salary account has been converted to saving account without my consent.
            I am not using hdfc account for 3 years, but amount is getting deducted due to non maintenance charges for every quarter.

            I heard that account will be freezed if we are not doing any transaction for more than a year.

            Please help on how to stop deducting the non maintenance charges since i am not using hdfc account further.
            Oct 20, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 16, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            Please share your account No./customer ID with contact info & the issue on [protected]@hdfcbank.com mention this Ref No. TTU[protected] in the subject of your mail so it'll help me track your e-mail.

            -Bejoy
            HDFC Bank Customer Assistance
            Oct 20, 2017
            Updated by Chandra Sietk
            Hi,

            I didn't get any update from HDFC Customer Care till now.

            Thanks,
            Chandra
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              rohan.goyal09
              from Delhi, Delhi
              Sep 15, 2017
              Resolved
              Report
              Copy
              Resolved

              Address: Dehradun, Uttarakhand, 248001
              Website: www.hdfcbank.com

              Dear sir,
              I have made transcation of 10000 rs from my account through my payzapp account to add in my wallet on dated 12 sep 2017. Amount get deducted from account but not reached to wallet. Please refund my 10000 already 3 days gone. I have the phone on toll free no of payzapp custmer care no [protected]so many time but they are not picking the phone. Computer generated reply of my mail was was the representative will call you later but uptil now no call came. Please refund my money.

              Regards
              Rohan goyal
              [protected]
              Oct 20, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 18, 2017
              HDFC Bank Customer Care's response
              "Dear Customer,

              This isn't the kind of experience we want our customers to have so please provide us your registered contact details & issue details on the below Link: http://bit.ly/2aJ9wGW. So that we can assist you better.

              -Bejoy
              HDFC Bank Customer Assistance"
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                avnish209
                from Delhi, Delhi
                Sep 15, 2017
                Resolved
                Report
                Copy
                Resolved

                Address: Gautam Buddh Nagar, Uttar Pradesh

                Dear sir. I was applied credit card application form on 18-aug-17, and after 1 week 1 person come to my office and he have collect my all the documents and he was told me after 1 week you will get the credit card but after 1 week i am not receive my card and then i will receive a call from bank for final verification and then 1 person is come again in my office and he was take my office id card and told me within 1 week you will receive your credit card now my verification is completed before 1 week but till now i am not receive my hdfc credit card. And when i check my card statues online it is shows in process i was plan somethings in this week but till now i am not receive my credit card. Please help me, my application no is [protected]o2.
                Oct 17, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 16, 2017
                HDFC Bank Customer Care's response
                Hi,

                We have reviewed your comments expressed and wish to inform you that your application for credit card facility with reference number [protected]O2 is under process and will revert to you on completion of the process. We appreciate your patience in the interim. You may also track your credit card application status in our Bank's website : https://t.co/95zEEnWZb5 under the below link.https://t.co/ASCcQaWqnT

                -Bejoy
                HDFC Bank Customer Assistance
                Sep 19, 2017
                Updated by avnish209
                Dear HDFC Team,
                please tell me about how much time will it take now is a month completed, for credit card it will takes only 15 to 20 days maximum but in your bank why it is so late .give me some explanation for my process .thanks.
                Quarey of the aboce loan a/c. Installment for the sept'2017 .
                Which is not diducted in my bank now.
                avnish209's [Complaint's author] reply, Sep 16, 2017
                dear brother, i am not taking any kinds of loan, for my creditcard application no the last 2 digit is O2 it it not a zero it is O .please check by this .and CC32157305 this is my application form no you can also check with this .thankyou
                I am chandan patidar([protected]).i am apply online for credit card and your staff calling me but do not talking seriously and cut the call .this condition are 2 times and this is show your misbehavior.directly bolo Na ny dena he credit card and ab mujhe HDFC me apply krna bhi ny he, bhikh thodi Mang rhe.
                Helpful
                Found this helpful?
                2 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  Deepakbengaluru346
                  from Panipat, Haryana
                  Sep 15, 2017
                  Report
                  Copy

                  Address: Bangalore, Karnataka

                  I keep getting hdfc calls everyday offering personal, loan transfers. And i decline and request them somehow to update their database so not to call me.
                  Some just oblige and say sure they will update, i know there is no such they can do. But some are rude, they rudely tell you to just say you don't need it.
                  I wonder where these # get people's contact numbers.
                  And does it really work to these hdfc #?

                  Today i got call from this number:[protected] was a really rude lady
                  HDFC Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    Karthik Palaniappan
                    from Chennai, Tamil Nadu
                    Sep 15, 2017
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Chennai, Tamil Nadu, 600087
                    Website: Payzapp

                    I have used my payzapp account and transferred 5000 to a savings account which showed success and money got debited from my account and did not reach the account. I think it might because of the wrong ifsc code. When sent a mail i got a reply stating it will be credited back in 5 days till now nothing happened. Transaction happened on the 9th september. Registered number [protected]
                    Txn i'd[protected]oi97md1
                    Oct 22, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 21, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We would like to inform you that the IMPS account transfer of an amount of Rs.5000/- initiated, on Date 09/09/2017 has failed due to technical error from the bank's end and the same has been credited to your PayZapp wallet on[protected]. The refunded amount was utilized for further transactions.

                    Anay,
                    HDFC Bank Customer Assistance
                    I havenot subscribed one time assist membership.you have debited 1299 rupees from my account unauthorisedly plz refund this
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      anukritij
                      from Delhi, Delhi
                      Sep 15, 2017
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Gautam Buddh Nagar, Uttar Pradesh

                      I am charged 885 as depository charges aug[protected]. I have never used my demat account. I wasnt sent any intimidation regarding the same.

                      My demat account is not in use and i have never made any transaction on it. I want to know why are these charges applied on my account and request for a payment reverse.

                      Please help me with this deduction and help to waive this off.
                      Oct 17, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 16, 2017
                      HDFC Bank Customer Care's response
                      Hi,

                      Please share your account No/ customer ID, contact info & the issue on [protected]@hdfcbank.com mention this Ref No. TTU[protected] in the subject of your mail so it'll help me track your e-mail.

                      -Bejoy
                      HDFC Bank Customer Assistance
                      I have not subscribed your plan. please refund the money you have debited rupees 1299 from my account unauthorisedly. I have not subscribed one time assist membership.you have debited rupees 1299 from my account. My card number ending with 2133.please refund my money.relationship number is2671983
                      As per cash back skim on 12-15 august in RELIANCE DIGITAL there is 10% getting cash back on HDFC BANK CREDIT card.I have paid all amount but not gettting cashback.
                      Sir my self Sagar, My loan A/c 39709675.
                      I want to know about my down-payment & how many EMI's are pending ?

                      Sagar Neryal
                      [protected].
                      [protected]@gmail.com
                      Helpful
                      Found this helpful?
                      3 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        L
                        from Indore, Madhya Pradesh
                        Sep 15, 2017
                        Report
                        Copy

                        Address: Indore, Madhya Pradesh

                        My mobile no.[protected] and i add money of 2000 in my canara bank credit card but transaction id declined and amount is dedicated in my card. Bank costumer care ask me amount is claimed in 12/09/2017 and transaction is completed and amount is claimed by merchant but wallet id empty till date kindly resolve. Transaction date 12/09/2017 in mobile app don't show my transaction to this date 12/09/2017.

                        Regard
                        Lalji
                        [protected]
                        Hi,

                        My name is Rohit Payzapp no. [protected] I am two recharge 210 date 7 August. But didn't receive cashback till time... Why
                        I am talk with your executive he says cashback automatic credit month end. but u didn't respond at Ur side.

                        Regards
                        Rohit Kumar
                        Mob. No. [protected]
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          paramraj singh
                          from Ludhiana, Punjab
                          Sep 15, 2017
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Ludhiana, Punjab, 141003

                          Hello, i'm customer in your bank with the
                          classic account number [protected] and a joint account. My contact number is [protected]. I want to close my accounts in hdfc bank because i have applied for credit card approximately 4-5 times even i got offer for regalia credit card but it did not get credit card. This is the reason do please tell me the process for close my account.
                          Oct 21, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 16, 2017
                          HDFC Bank Customer Care's response
                          Hi,

                          Please elaborate your query, and also provide the Last four digit of your credit card, registered mobile number and e-mail id, to enable us to do the needful. You may write to us at: [protected]@hdfcbank.com and we shall assist so that we can assist you.

                          -Bejoy
                          HDFC Bank Customer Assistance
                          Why debited rs. 536.69from salary account as DCD
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            DeepNV
                            from Hyderabad, Telangana
                            Sep 15, 2017
                            Resolved
                            Report
                            Copy
                            Resolved

                            Hello team,

                            I received following message from hdfc.

                            Dear customer mandate reference no: hdfc[protected] issued to bse limited with value rs. 500000.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.

                            I have not done any transaction, please cancel or do needful to resolve this.

                            Thanks
                            Oct 19, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 16, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            I'll be able to help you better if you if you can forward the screenshot of the message along with your account No./customer ID & contact details to [protected]@hdfcbank.com. mention this Ref No. TTU[protected] in the subject of your mail so it'll help me track your e-mail.

                            -Bejoy
                            HDFC Bank Customer Assistance
                            I have added 5000rs to my payzapp account and it was loaded successfully but when I wanted to send money to my bank account it was failed and now my wallet account is zero what can I do now??

                            Screen shot attached for reference
                            Thank you in advance
                            Jeetu Valecha
                            [protected]
                            HDFC Bank Customer Care's response, Sep 18, 2017
                            Verified Support
                            "Dear Customer,

                            This isn't the kind of experience we want our customers to have so please provide us your registered contact details & issue details on the below Link: http://bit.ly/2aJ9wGW. So that we can assist you better.

                            -Bejoy
                            HDFC Bank Customer Assistance"
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              avinashpayzapp
                              from Gurgaon, Haryana
                              Sep 15, 2017
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: 110068
                              Website: PayZapp

                              Team,
                              On 14th September 2017, I was trying to transfer 1000 to my ICICI Bank account but transaction got failed and amount got debited from PayZapp wallet but not credit to my Bank Account, Kindly help me on this and credit back debited amount (RS 1000/-) to my PayZapp wallet.
                              Wallet registered with mobile no. -- [protected]

                              Details
                              Transaction Status -- Failed
                              Transfer Type --Withdrawal
                              Transferred On -- Thursday, September 14th 2017, 09:11 AM
                              TXN ID[protected]zN24qM8
                              Area Info -- N/A
                              Billed -- Yes

                              Regards
                              Avinash
                              [protected]
                              [protected]
                              singh.[protected]@gmail.com
                              Oct 23, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 21, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We would like to inform you that the IMPS account transfer of an amount of Rs.1, 000.00/- initiated, on Date 14/09/2017 has failed due to technical error from the bank's end and the same has been credited to your PayZapp wallet on[protected]. The refunded amount was utilized for further transactions.

                              Anay,
                              HDFC Bank Customer Assistance
                              hi avinash,
                              I Have the same issue and have raised a complaint, did you get any calls for resolving this
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Rajesh Kothuru
                                from Bangalore, Karnataka
                                Sep 15, 2017
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: 560066
                                Website: HDFC PAYZAPPP

                                Hi i transferred amount to dbs account 5000rs in that i entered ifsc code is wrong but amount deducted in payzapp but in dbs bank not credited
                                Trasaction no:[protected]vy44ug7,
                                Bank transaction id[protected]
                                Bank account number[protected]
                                Bank ifsc code-dbssoin0811

                                Please check revert back my money to wallet or bank asap
                                I call'd so many customer care very time getting busy mail also not responding
                                Name : kothuru rajesh
                                Mobile: [protected]
                                Email: [protected]@gmail.com
                                Sep 18, 2017
                                Complaint marked as Resolved 
                                Done
                                Hi,
                                I tried to load money in to PAYZAPP from my HDFC bank credit card, transaction initiated from HDFC credit card (got a message : amount spent on your HDFC card). But not loaded in to my PAYZAPP wallet. Today I did twice 12/09/2017, at 11:33 AM and 12:19 PM.

                                I dint get any refund status from HDFC credit card.
                                Hi,

                                There was a technical glitch which was being identified and it has been fixed. Due to this issue customers were not able to load money and transfer the money. The issue has been resolved from our end. The failed transactions will be refunded to customers in source card within 5 working days time.

                                -Bejoy
                                HDFC Bank Customer Assistance
                                Helpful
                                Found this helpful?
                                2 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Avadhesh_Sharma
                                  from Jammu, Jammu and Kashmir
                                  Sep 15, 2017
                                  Report
                                  Copy

                                  I am a hdfc bank credit card holder. The bank
                                  Has auto debited rs. 1299/- (One assist membership) from my credit card number ending with 7003 without my concern on date:08/09/2017.
                                  After contacting the concerned department of one assist, they said it has been activated from my end, which is not true. And refused to refund the amount. After some argument they agreed to pay only 400. That is how these hdfc and one assist people are harassing customer. Its been only 2-3 days since the activation and these people are blaming me for activating the membership, which they do it themselves without the customer's consent. So kindly resolve the issue, and refund the entire amount.

                                  Oneassist relationship number : 2651923
                                  Name :- avadhesh kumar sharma
                                  Mobile no. :- 730*32
                                  Credit card number ending :- 7003
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Avadesh,

                                  Greetings from OneAssist...!

                                  We deeply regret for the inconvenience caused to you.

                                  As per your request, we have cancelled your plan vide service request No. 2343845.

                                  The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

                                  Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                                  Regards,

                                  Deepali

                                  Team OneAssist
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    D
                                    Debabrat Rath
                                    from Delhi, Delhi
                                    Sep 15, 2017
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Hyderabad, Andhra Pradesh, 500032
                                    Website: www.hdfcbank.com

                                    On 14/9/17 when i tried to purchase an item i didn't receive the otp from my bank. When i tried to go for net banking but unfortunately, i had forgotten my password due to which i applied for the ipin regeneration but as i am not able to get otp from hdfc bank i am not able to transact online and due to which i am facing difficulties as i am not able to book my air ticket, so kindly resolve the matter as it is an urgent matter. Please contact mob no:-[protected]
                                    Oct 16, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 15, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    I request you to share your Complete issue, customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      D
                                      Damerla Nagaraju
                                      from Rajahmundry, Andhra Pradesh
                                      Sep 15, 2017
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: East Godavari, Andhra Pradesh

                                      Dear sir, iam nagaraju my payzapp account id;[protected] on sep 9th i transfor 5000rs to my icici bank account but amont not credited to account and that day shows status failed very next day transaction status changed to success. But till now amount not credited.in notifications till showing transaction pending and if you payment not recevied with debited amount refund received in 5 days. I waited for 6days till now there is no any information. Txn id;[protected]on45tj7. Here iam updating 3 notifications for 1 txn. Please kindly do the needfull and as early as possible give refund. Thankyou sir.
                                      Oct 20, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 18, 2017
                                      HDFC Bank Customer Care's response
                                      "Dear Customer,

                                      This isn't the kind of experience we want our customers to have so please provide us your registered contact details & issue details on the below Link: http://bit.ly/2aJ9wGW. So that we can assist you better.

                                      -Bejoy
                                      HDFC Bank Customer Assistance"
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        J
                                        Jsp Prashanth
                                        from Bengaluru, Karnataka
                                        Sep 14, 2017
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Today i have transferred 500 from credit card to wallet money got deducted but transaction got failed in payzapp. I contacted bank and they said that money has been claimed by merchant so please refund my money back my mobile number is [protected]. I have done transaction today and this is my first transaction that ended in this way. Please have a look and sort it out
                                        Oct 30, 2017
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 15, 2017
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        There was a technical glitch which was being identified and it has been fixed. Due to this issue customers were not able to load money and transfer the money. The issue has been resolved from our end. The failed transactions will be refunded to customers in source card within 5 working days time.

                                        -Bejoy
                                        HDFC Bank Customer Assistance
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit