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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 9, 2025
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S
singh6346
from Noida, Uttar Pradesh
Sep 12, 2017
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Address: Gautam Buddh Nagar, Uttar Pradesh, 011

I am an employee of techbook international pvt ltd, sector 60, noida, uttarpradesh. I joined this company in april month 2017, as per company guideline i have opened my saving account for salary purpose with hdfc bank.
After all formalities my account opened, but when i am checking my saving account online, i surprised that one more current account opened on same address and name without information.
When i am contacting to hdfc bank executive who is opened my account, he told me that your company opened this account for u.
But my company denied it.
Already -118 rupees showing in my current account.
I am vary much mentally disturbed, i dont want ant current account.
So please help me in this regard.

Anil kumar singh
[protected]
HDFC Bank customer support has been notified about the posted complaint.
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    S
    singh raghav
    from Noida, Uttar Pradesh
    Sep 12, 2017
    Resolved
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    Address: Kanpur, Uttar Pradesh, 15216

    Sir,
    I m sandeep singh raghav purchase policy 14 aug 2017 comitted for policy against loan but he dont any loan. I have borrow this money policy purchase section loan then return money but all commitment fake. Sell policy fraud. My condition very poor plz return my money for i have return this person borrow.
    Seller person name amit gupta for other department hdb finance last few days said confirm loan section but i m under stand he isfraudd me. My condition very poor some family issue plz plz refund my amount rs 30000 pay for policy this policy issue broker company name smc insurance broker pvt ltd. I will complaint this companfraudud sell for policy.
    Date of policy 14 apirl 2017 policy no[protected]
    Issue branch - j s tower mall road kanpur (Up)

    Address - j - 787, block, gujaini kanpur (Up)
    Amit gupta person told me this schme only kanpur person give policy against loan purchase rs 30000 amount policy the give 200000 lac loan 2 month after but his persfraudrud me.

    Plz resolve my complaints earlier because my family issue condition not goo for money side plz helping me and resolving this problem.

    Regards
    Sandeep raghav
    Mobile no - [protected]
    Kanpur
    Oct 14, 2017
    Complaint marked as Resolved 
    HDFC Life customer support has been notified about the posted complaint.
    Verified Support
    Sep 13, 2017
    HDFC Life Customer Care's response
    Hi, please write your issues to us at [protected]@hdfclife.com from your registered Email Id for us to have a look into it. Once the complaint is received by us, it will be investigated by us and accordingly, the response would be shared with you as well.
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      A
      adesh15
      from Gajuwaka, Andhra Pradesh
      Sep 12, 2017
      Resolved
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      My phone number is [protected]. On 5th september i tried to add an amount of rs.5000 to my payzapp wallet from my canara bank account. The said transaction failed but rs.5000 was deducted from my canara bank account. Even after a week the refund is still not posted to my bank account.

      I have already sent a mail to support of payzapp and got no response. Please look into the matter and refund my amount.
      Oct 21, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 20, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      We wish to inform you that the load money transaction of Rs.5000/- dated 05th September 2017 was failed. The refund has been initiated back to the source account on 08th September 2017 to card number ending 0297. Please find below the details for assistance & request your to get in touch with the respective bank for the refund procedure.

      Acquiring Reference Number:74799207248001079706033
      RRN:[protected]
      Card Number: 4214 xxxx xxxx 0297

      Anay,
      HDFC Bank Customer Assistance
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        N
        Nagaphanendra
        from Addanki, Andhra Pradesh
        Sep 12, 2017
        Resolved
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        Resolved

        Address: Adilabad, Andhra Pradesh
        Website: Naga [email protected]

        I made a transfer the amount of rs 4328 on 7.9.2017 from payzwallet to my sb account but the amount was debited then sb account was not effected. Actually the process of transferring first i opened the phonepe app then click the send option and choose bank account, now entered the second screen in which i entered the amount and send the amount then opened two apps both are payzwallet and phonepe, in which i selected payzwallet then transferred the amount but it was failed.
        Below i send the images also, please rectify immediately.
        +6 photos
        Oct 20, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Sep 12, 2017
        Updated by Nagaphanendra
        I made a transfer the amount of rs 4328 through phonepe app using payzwallet so the money was debited from wallet but not credited to contra account. This was happened on[protected] but anybody not respond. Actually this was happend by the cause o[censored]sing phonepe app in this transaction, below i add the image how it was happend. Please resolved immediately receiver waiting for cash.
        Sep 12, 2017
        Updated by Nagaphanendra
        I made a transaction on Rs4328.00 on 07.09.2017 through phonepe app using payzwallet, in this transaction first I opened phonepe app then press theand select the bank account then enter the amount and press the send option and proceed the transaction then displayed payzwallet and phonepe when I selected payzwallet so the amount was debited from payzwallet then displayed the transaction failed message and I also checked my account there was no amount transferred.Please check immediately.
        Verified Support
        Sep 14, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        I am deeply sorry to hear that, To resolve this issue we request you to please share your registered contact details & transaction details on the below Link: http://bit.ly/2aJ9wGW. So that we can assist you better.

        -Bejoy
        HDFC Bank Customer Assistance
        Sep 14, 2017
        Updated by Nagaphanendra
        Mobile no-[protected]
        or-[protected]
        Mail id-
        nagaphanendra.[protected]@gmail.com
        Transaction amount-Rs4328/
        Actually the amount was transferred from payzwallet to SB account, in which transaction I also used phonepe app but transaction was failed.

        Verified Support
        Sep 18, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        We are yet to hear from your end, kindly share your experience using the below given link: http://bit.ly/2aJ9wGW

        -Bejoy
        HDFC Bank Customer Assistance
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          G
          Gokula Kannan
          from Delhi, Delhi
          Sep 12, 2017
          Resolved
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          Hi team,

          It's been 10 days, still i didn't get any proper response from your side. I tried so many times to the customer care number, it is always busy.

          Here the issue is,
          I have loaded 2000rs into my payzapp wallet on 02-sep-2017 & have seen the failure message shows that the transaction is declined, also the money got debited from my card but not reflecting in my payzapp wallet.
          The app itself doesn't shows the recent transactions.

          After that i got a text from your side saying that the amount will be reversed within 4-5 days. I have waited nearly 10days, till now i didn't recieve no updates from your side. This is the way you treat your customer?

          I have raised the complaint on below link: http://bit.ly/2aJ9wGW with proper details but no response. This is the worst customer support that i have ever seen. I request you to resolve this issue asap.

          Name - gokula kannan s
          Registered mobile no - [protected] (Payzapp)
          Registered mail id - [protected]@gmail.com (Payzapp)
          Nov 2, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 20, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          We would like to inform you that the load money transaction of Rs.2000/- dated 02th September 2017 was failed. The refund has been initiated back to the source account on 06th September 2017 to card number ending 4166. Please find below the details for assistance & request you to get in touch with the respective bank for the refund procedure.

          Acquiring Reference Number:75260777245001069580556
          RRN Number:[protected]
          Card Number: 5337 xxxx xxxx 4166

          "Anay,
          HDFC Bank Customer Assistance
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            D
            DrRozan Virk
            from Nangal, Punjab
            Sep 12, 2017
            Resolved
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            Address: Kapurthala, Punjab, 144401
            Website: Hdfc

            Respected sir
            Myself dr. Rozan from phagwara punjab
            Holding a simple classic account in ur phagwara hdfc branch paradise theatre, punjab
            Sir my concern problem is that it is going to be one year m trying to close my demat account and i have signed the form also so many times with a assuring hope from ur staff that my account will be closed in few days
            And every time i ask i haven't got any mail or text regarding the closure of my account the concern staff reply me with some new excuse like they forgot or the form is not being send further for closure or it is misplaced
            I have requested many times madam tania to plz close it when at branch she give the statement she will call me back soon closing it till today i haven't got any text call or mail from her

            There is not any big complain m complaining!!! I am requesting u to my please guide me or help me closing my account as further also i have almost stopped banking in ur bank coz of this non serious behaviour of the staff i have faced many times
            With a hope of help and i will be listened from u m mailing u
            I did had talk with manger to but yet there is no reply
            My account is not even activated
            I request u to please help me with soon reply
            I will be very much thankful to u for the kind help
            My contact number is [protected]
            My mail is [protected]@gmail.com

            Yours sincerely
            Dr. Rozan
            Oct 14, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 13, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your complete issue account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID TTU[protected] in the subject line. Will assist you better.

            -Bejoy
            HDFC Bank Customer Assistance
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              Y
              yogesh sinoriya
              from Delhi, Delhi
              Sep 12, 2017
              Resolved
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              Resolved

              Hi team,

              I used the app for transfer money to my hdfc bank account on 08/sep/2017 at 11:30+ pm, then i faced failed transaction and rs. 5000/- has been deducted and it not transferred to hdfc account then i tried to add rs. 5000 /- to my payzapp account but it's again transaction failed and money was deducted from credit card but not added to payzapp account. Please fix this issue and refund the money rs. 10, 000/-,

              It's very urgent for me. Please contact me once this message reached you on +91 [protected] or [protected]

              I have sent the mail to [protected]@payzapp.in, but didn't get any reply till now. Please fix this issue as soon as possible.

              Thanks
              Regards
              Yogesh sinoriya
              Aug 5, 2021
              Complaint marked as Resolved 
              We wish to inform you that the load money transaction of Rs.5000/- dated 08th September 2017 was failed. The refund has been initiated back to the source account on 13th September 2017 to card number ending 2129. Please find below the details for assistance & request your to get in touch with the respective bank for the refund procedure.

              Dear Customer,

              Acquiring Reference Number:75260777251001092629173
              RRN:[protected]
              Card Number: 5459 xxxx xxxx 2129

              Note - Refund will take 5 working days to be credited in the source card from the date of refund initiated.

              We would also like to inform you that the Bank account transfer of an amount of Rs.5000/- initiated, on Date 08/09/2017 has failed due to technical error from the bank's end and the same has been credited to your PayZapp wallet on[protected]. - Anay
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                M
                mukesh.uhr
                from Bengaluru, Karnataka
                Sep 12, 2017
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                Address: 560037

                Hi there,

                I have transferred ₹5000 from my payzapp to my hdfc bank account which unfortunately couldn't succeed, therefor amount shouldn't be deducted from my payzapp account but amount has been deducted.

                I have sent mail to [protected]@payzapp.in and [protected]@hdfcbank.com and even called many times to their customer support [protected] but they are not replying.

                My money has stuck and they are not solving the issue

                Please find attached failed translation receipt and do needful to revert my money to payzapp account.

                Thanks.
                Mukesh mob: [protected]
                Email: mukesh. [protected]@gmail.com
                +1 photos
                HDFC Bank customer support has been notified about the posted complaint.
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                  B
                  balamurali1979
                  from Chennai, Tamil Nadu
                  Sep 12, 2017
                  Resolved
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                  Resolved

                  Address: Coimbatore, Tamil Nadu

                  Dear sir,
                  My name is my name is balamurali, i have used hdfc bacnk credit card 5 years back. I have stopped using hdfc bank credit card. Mean time for the[protected] for the 3 years period i have padi min amount due of approx 6500 p. M.

                  Then i have asked for settlement, then the banking people give 12 months time to settle the amount of 1, 05, 00.00 (I barrow less than 70, 000) 3 years approximately i paid more than 2, 00, 000.

                  Eventhough i have paid all my settlement. On time. Last payment cheque was not deposited. For that i have complained phone banking and register my complaint.

                  Then i one due was pending due to misunderstand happened with coimbatore credit card payment collecting department.

                  My last due was paid on 31st july transaction id was[protected].

                  Till now my noc not received. I again registered a complained and they made call back. Now the same person called and ask to make new settlement... Due to the fund reflected on next day only.

                  I can't tolerate...

                  Need justice.

                  B'regard
                  Balamurali
                  Oct 18, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 13, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I request you to share your complete issue, credit card number and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                  -Bejoy
                  HDFC Bank Customer Assistance
                  Sir my loan no3527605 I closed my loan on Nov 16 but it showing due 1619 on cbil report pls am requstng u sir without cheque bounce I cleared I did got my noc pls am requstng u sir pls slove my issue
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                    O
                    omair
                    from Barpeta, Assam
                    Sep 12, 2017
                    Resolved
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                    Address: 812001

                    Hi,
                    I have been made to buy 8 policy from hdfc life.
                    There is big chain of you fraud agent involve in this, they all told me if you will buy these policies
                    You will get aprox
                    26 lakh inr. I was not knowing about this kind of frauds, i beleaved in the name of hdfc. The cons told
                    Me that i will get verification call and all, and just i have to say yes.
                    I did what i was told, at last moment when i was supposed to get the money (According to them) they are
                    Not receiving my phone neither they are responding.
                    I am really struck. I got heavy loss in my business so thought of earning via this hdfc lfe. I somehow
                    Arranged the money for taking this policies.
                    Now please guide me what to do now. I want my money back.
                    And please don't hamper your image and dont tell agents to misguide the customer. If you all will not
                    Take any action against my money or against your agent than i will take serious action. Its hard earned
                    Money. The last policy which i got, your agent told that if you will submit 60000 inr as gst amount then
                    All the money will be dispersed in your account and when i deposited that amount again i got new
                    Policy. It is really #. I have all the recordings of your agent whatever they told me.

                    I want to cancel all the policies and want my money back (Refunded back)
                    If you will ask for the recordings of your agent i can produce that but at any cost i should get back
                    All my money

                    Do the needful soon.

                    Agents where (Cons)
                    Gaurav arora (Mobile no [protected])
                    Amit sukla (Mobile [protected])
                    And some soni (Mobile[protected] also

                    My policy no. Are
                    1.[protected] pankaj kumar singh)
                    2.[protected] soni singh)
                    3.[protected] pankaj kumar singh)
                    4.[protected] soni singh)
                    5.[protected] soni singh)
                    6.[protected] pankaj kumar singh)
                    7.[protected] pankaj kumar singh)
                    8.[protected] pankaj kumar singh)

                    With regards
                    Pankaj kumar singh
                    [protected]
                    Oct 25, 2017
                    Complaint marked as Resolved 
                    HDFC Life customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 15, 2017
                    HDFC Life Customer Care's response
                    Hi, kindly inform customer to write his/ her issues to us at [protected]@hdfclife.com from their registered Email Id. It will be investigated by us and accordingly, the response post completion of the investigation will be shared with them ASAP. Alternatively, the complaint letter duly signed by customer can also be submitted to any of their nearby HDFC Life branch in the location.
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                      D
                      Debajyoti Majumdar
                      from Tirur, Kerala
                      Sep 12, 2017
                      Resolved
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                      Resolved

                      Hi,

                      On tuesday, sept 5, 2017, i tried transferring inr 5000/- from my payzapp account to my bank account. However the transaction failed for some reason inr 5000/- got deducted from my payzapp account and it didn't get credited to my bank account. Now i am left with 5000 less in my payzapp account despite the failed transfer. Please provide necessary solutions to this as soon as possible. Also, please provide the phone number of a contact person from your end who i can address my problem to. The help line numbers are always either busy or unreachable.
                      Please look into this matter as this is rather urgent.
                      Thanks and regards,
                      Debajyoti majumdar.
                      +1 photos
                      Oct 21, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 15, 2017
                      HDFC Bank Customer Care's response
                      Hi Debajyoti,

                      There was a technical glitch which was being identified and it has been fixed. Due to this issue customers were not able to load money and transfer the money. The issue has been resolved from our end. The failed transactions will be refunded to customers in source card within 5 working days time.

                      -Bejoy
                      HDFC Bank Customer Assistance
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                        T
                        Thirupathi Vanga
                        from Hyderabad, Telangana
                        Sep 12, 2017
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                        Address: Hyderabad, Andhra Pradesh, efid

                        Iam v. Thirupathi
                        My hdfc bank credit card app ref no [protected]s3
                        I applyied credit card. It already dispatched but address on the envelope was wrong so the courier was taken back so kindly modify my address and keep a mail to courier (Bluedart in paradise secundrabad) so that i can get my credit card back to given below adress. And also modify my mail id is [protected]@gmail.com

                        Address - (Office)
                        Gokaraju rangaraju institute of engineering and technology.
                        Survey no. 288, nizampet-bachupally road, bachupally, kukatpally, hyderabad, telangana 500090
                        Phone:[protected]
                        HDFC Bank customer support has been notified about the posted complaint.
                        Hii,

                        i have applied for the credit card from HDFC bank on 11 Aug 2017 ..all varificaton regarding credit card has completed ...but the card status is still in progress since 23rd of Aug 2017 and have not received any updates on sms from the bank please help to resolve the problem.

                        Card ref no-[protected]S2

                        Regards
                        sharad sarak
                        I was trying to upload the amount 10000k in your payzapp application but due to system failure I could not make it. Hence tried one more time to upload that could not exceed the limit but after my transaction the additional charge GST is deducted from my available limit & that’s lead to exceed the max limit.
                        Sir,
                        I hereby inform you that. I am HDFC Credit Card holder having credit card no.[protected].
                        I already email & fax to cancel my credit card so many times but they ignored that matter & didn't even replied at once.
                        I request you to pl do the needful & oblige in this matter.

                        Thanks & regards
                        Rinku Maheshwari
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                          V
                          Venkata sai charan
                          from Vikarabad, Telangana
                          Sep 12, 2017
                          Resolved
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                          Resolved

                          Sir
                          I have accidentally transferred 5000 rupees to other account number
                          My account number is [protected]
                          But transferred to [protected]
                          Ifsc code and beneficiary name i have entered correctly as per my branch even though amount has been credited to that account
                          How can it be possible
                          Please help me out. I have written mails to payzapp and tried to call them but no use no reply for mail and number is always busy
                          Regards
                          K v sai charan
                          [protected]
                          [protected]@gmail.com
                          Hdfc narsipatnam branch
                          +1 photos
                          Oct 22, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 20, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          As per your query, we deeply regret that we couldn't assistyou in this regard. As you have entered an incorrect account number for the transfer and the funds of Rs.5000/- on 05-Sep-2017 20:15 have been credited to the Account number 501xxxxxx02691.

                          Kindly share the below mentioned transaction ID to your bank for reference. Furthermore, this response can be shared as a proof of document for the same.

                          Bank Transaction ID:60352440
                          IFSC Code:HDFC0002948
                          BENF Bank Acc Name:k V Sai Charan

                          Anay,
                          HDFC Bank Customer Assistance
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                            pallavi jeevish
                            from Hyderabad, Telangana
                            Sep 12, 2017
                            Resolved
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                            Resolved

                            Address: Hyderabad, Andhra Pradesh, 500068

                            Hi, my credit card no. Is[protected], i have settled down the all payments and i have blocked the card also, it has been 1year over, still it is reflecting on my cibil score, that is highly unacceptable, so am trying to get noc from you people but even we are not getting proper way for approaching, as it is very emergency to show my cibil score, i don't know today my problem need to clarify, my contact no. [protected]
                            Nov 28, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Sep 12, 2017
                            Updated by pallavi jeevish
                            Kindly let me know the process, as soon as possible, almost 3days has been over for me for this process, i don't have time plzzzzzz kindly understand my situation. [protected], i have blocked my credit card with all payments are settled, but still it is showing on cibil score, so immediately i need a noc from you people, for this almost am trying from 3days, but still it is difficult to get the noc, kindly help me with challan process and finish it.
                            Verified Support
                            Sep 13, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            I request you to share your complete issue, credit card number and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                            -Bejoy
                            HDFC Bank Customer Assistance
                            Sir my card number [protected]
                            My card has disputed frm so many days A/c no[protected] we are nt hvin n response frm ur side so plz we need n answer 19 jan 2017 we are taking following up .[protected]
                            I have been charged twice for a transaction made at a Lights Camera Action, Rajouri Garden, New Delhi. After using my card for the first time,
                            the response was 'cancelled', but my money was deducted, so I was asked to pay a second time, which I did because I was told that my money deducted for the first time would be refunded, but it never did.
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                              B
                              baskr
                              Sep 12, 2017
                              Resolved
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                              Resolved

                              Address: 632007

                              Dear sir/madam,

                              Please help me to get refund to my wallet or to my bank. Actually i had transfer of rs-5000 to payzapp for cash transfer purposes. Due to some error the transfer get failed. And i had raised the mail 2 times (Payzapp complaint email id - [protected]@payzapp.in.). But no response. And i got a computerized mail that you will get the refund within 5 working days. But no response. And i try to the customer care number also all time its in busy. So please raised the complaint against payzapp and support to get refund as soon as possible.

                              Thanks,
                              Baskaran. R
                              +91-[protected].
                              +1 photos
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              Dear Customer,

                              We would like to inform you that the Bank account transfer of an amount of Rs.5000/- initiated, on Date 06/09/2017 has failed due to technical error from the bank's end and the same has been credited to your PayZapp wallet on[protected]. The refunded amount was utilized for further transactions.

                              "Anay,
                              HDFC Bank Customer Assistance"
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                                Rajesh Baviskar
                                from Mumbai, Maharashtra
                                Sep 12, 2017
                                Resolved
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                                Resolved

                                Address: Pune, Maharashtra

                                Hello team,

                                My name is rajesh, i'm suffering lot of credit card payment issue from hdfc bank pune. My credit limit was exceeded. I want to clear this amount. So i have called to hdfc bank customer care and request to convert my outstanding amount into emi/settlement option. They have informed me, you can clear your minimum outstanding amount after that your outstanding will be converted in emi. As per there information, i have paid minimum outstanding amount. But remaining amount is converted in to the emi. I have received extra penalty charges with double due charges. Again i have called to customer care and given the all details. Again they told me, the same things. Again i have done same process. Again next month i have received double charges. I was shocked and call to customer care, filed a complaint for cheating and wrong commitment from bank. I also informed to payment collection team regarding this issue. But this guys are not good one, they are harassing everyday and there tone is very rubbish & rude behavior with customer.
                                I have stop payment due to this issue. I need to punish this ridiculous bank service. They are doing fool to all customer and applied unnecessary charges to the customer.
                                Oct 13, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Sep 12, 2017
                                Updated by Rajesh Baviskar
                                *But remaining amount is not converted in to the EMI.
                                Verified Support
                                Sep 12, 2017
                                HDFC Bank Customer Care's response
                                "Dear Customer,

                                I request you to share your complete issue account/customer Id/card number and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                -Bejoy
                                HDFC Bank Customer Assistance"
                                Last Monday I have transferred 4000 from credit card to payzapp still now I not get that money in Payzapp wallet please refund it soon it's very urgent how long I trying to call ur customer care no it's fully busyy What service u providing please check and revert it as soon as possible.
                                Mostly every week Deduct some amount from my account without my knowledge so am not satisfied with the service
                                Sir, I prasun Kumar Mishra first time credit card use, Ir used your credit limit and wants it to convert in EMI but whatever your contact number given on Internet was not reachable. I do not want to be defolter you should active your call center for your customer. kindly contact me.. My Cell Number is [protected]
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                                  Shrikesh Pawar
                                  Sep 12, 2017
                                  Resolved
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                                  Address: 400072

                                  Hello sir/madam,

                                  Please need resolution asap... Or i need to escalate in high priority...

                                  In morning at around 5:46 am at date 10/09/2016 i had done two transaction of rs.5000 from kotak credit card to payzapp wallet, all worked fine and amount credited to payzapp wallet 5000 +5000 total 10000 but when i was transferring the amount from payzaap wallet to kotak my saving account the amount of 5000 & 5000 the transaction got failed after few minutes the status got success. But i didn't received any amount to my saving account. The tax id for both are

                                  Txn id :[protected]pv56wp7
                                  Txn id :- [protected]iu97il1

                                  Please help me this amount will save some one life. Also please contact me on my number +91-[protected] / +91-[protected]

                                  I need urgent reply from you i called a tones of time to customer care, hell the customer support is not available. Sir/madam could please anyone help me to find exactly what is the issue. I need to transfer this amount to hospital the patient is in urgent required money. Please do the needfully.
                                  Regards
                                  Shrikesh p.
                                  Mob :- 91-[protected]
                                  Oct 16, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Sep 10, 2017
                                  Updated by Shrikesh Pawar
                                  Please delete this post immediately getting a fraud calls !!! my Issue been resolved ..
                                  Sep 10, 2017
                                  Updated by Shrikesh Pawar
                                  Sir/Madam Please delete this post m getting a fraud calls ..
                                  Sep 12, 2017
                                  Updated by Shrikesh Pawar
                                  What happened to Hdfc and payzapp team.. they dont value to customers .. this kind of service never seem from hdfc ..
                                  Sep 13, 2017
                                  Updated by Shrikesh Pawar
                                  Is payzapp team alive or gone, not they are replying through mail nor customer service is getting connected.. HDFC payzapp is a worst application never seen before...
                                  Verified Support
                                  Sep 15, 2017
                                  HDFC Bank Customer Care's response
                                  Hi Shrikesh,

                                  There was a technical glitch which was being identified and it has been fixed. Due to this issue customers were not able to load money and transfer the money. The issue has been resolved from our end. The failed transactions will be refunded to customers in source card within 5 working days time.

                                  -Bejoy
                                  HDFC Bank Customer Assistance
                                  Sep 19, 2017
                                  Updated by Shrikesh Pawar
                                  Hello HDFC team thank you for posting this message . I understand the problem it was technical issue almost 9 days completed when can i accept my money, it is too annoying or else i need to lodge a F.I.R in police station against this matter .. how could such careless payzapp team and hdfc cant understand customera situation . It is not about 10 or 20 rs it about 10, 000 .. i need asap resolution..
                                  Verified Support
                                  Sep 20, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We would like to inform you that the IMPS account transfer for Rs.5000/- twice initiated on 10th September 2017 has failed due to technical error from the bank's end, and the same will be refunded to your PayZapp wallet within 5 working days.

                                  Anay,
                                  HDFC Bank Customer Assistance
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                                    A
                                    Akladdha
                                    from Mumbai, Maharashtra
                                    Sep 12, 2017
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                                    Dear sir, i am akash laddha and have a demat account with hdfc securities and my daily transaction is about 1-1.5 lakh. Currently i paid brokerage of 50 paise and 3 paise. So i request you to please reduce my brokerage rate with 30 paise and 3 paise. Otherwise i have to switch over with other securities because brokerage and depository charges of your company are very high.
                                    My demat account no[protected]
                                    My dob[protected]
                                    HDFC Securities customer support has been notified about the posted complaint.
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                                      A
                                      Ajesh Rajan
                                      from Nileshwar, Kerala
                                      Sep 11, 2017
                                      Resolved
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                                      Resolved

                                      Address: 560013
                                      Website: PayZapp

                                      Mobile number: [protected]
                                      I tried adding 5000 to my payzapp wallet on 4th september, 2017. Amount got deducted from my credit card but amount was not credited to the wallet. Later i checked with customer care team they told it would be refunded in 5 working days but it didn't happen. Later i called customer care again they informed that they have already transferred the amount and asked to contact citibank. I contacted citibank, they informed that they are not able to find any information. What happened to my money, did 5k vanish into air?
                                      Sep 12, 2017
                                      Complaint marked as Resolved 
                                      Hkfnn
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 12, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      That sounds concerning.​ For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

                                      -Bejoy
                                      HDFC Bank Customer Assistance
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                                        suresh9966
                                        from Hyderabad, Telangana
                                        Sep 11, 2017
                                        Resolved
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                                        Resolved

                                        Address: Hyderabad, Andhra Pradesh, 500081

                                        Please note that i applied for hdfc credit card and got reference no : [protected]s3. I got all verification done at my office and residence too. I got multiple calls at office too for verification. Today got checked in hdfc link showing track your card application. Found the reason as follows. Application reference number [protected]s3 status disapproved who called us for credit card and we never gone to hdfc for the same. Sravani, executive called and we given all papers and verification also done positively. I called customer care and they are not giving any reason for rejection. As per rbi guideline circular no - rbi/[protected]/100 bod. Fsd. Bc.23/24.01.011/2008-09 dated[protected]. Hdfc bank should give us reason or else we also file complaint in rbi and bank ombudsman. We want reason for rejection as it will hit my cibil. My cibil was all clear and i got home loan too on same address. If we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against hdfc. I never had any credit card or liabilities from any bank in the past. Please provide reason or else i will file case in consumer court. Regards suresh [protected]. Please suggest me what is next process. And where exactly my application got disapproved. Hoping positive response.
                                        Oct 29, 2017
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 13, 2017
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        As informed earlier, we wish to inform you that as you are aware that verification process constitutes an important leg in application approval process. Hence, to enable us further review your application, we request you to provide your duly signed income documents to the below mentioned address to enable us assist you in this regard.
                                        HDFC Bank Cards Division
                                        PO BOX # 8654
                                        Thiruvanmiyur PO
                                        Chennai 600 041

                                        -Bejoy
                                        HDFC Bank Customer Assistance
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