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HDFC Bank Complaints & Reviews

2.9
Updated: Apr 15, 2026
Complaints 32946
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HDFC Bank reviews & complaints page 1145

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R
RV marathe
from Morjim, Goa
Sep 16, 2017
Resolved
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Address: Nashik, Maharashtra

My gold loan with hdfc bank dwarka br nashik no.[protected] already full n finaly closed of my above gold loan by
Paying rs.87, 400/- as on 17/02/2017, but till todate in my cibil report it is seen as balance of rs 87, 400/- against this loan a/c, after sending of sever mail, call to customer care, & visiting to hdfc bank my issue is still pending... Pl do the need
Oct 21, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2017
HDFC Bank Customer Care's response
Dear Customer,

Please share the email id from where you have written to us in order to track your case and revert to you.

-Bejoy
HDFC Bank Customer Assistance
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    D
    Dinash1234
    from Mumbai, Maharashtra
    Sep 16, 2017
    Resolved
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    Resolved

    Address: Saharanpur, Uttar Pradesh, 247001
    Website: hdfc

    Hello i am raj my inncident of was i not recieved amount of rs 8000 my account no.5010xxxxxx5916, transtion through bank atw-524254xxxxxx8053-s1anjh31-yamunanagar ref no. 6873 date 6th of september 2017 time (5 pm to 6 pm in evening the bank is near at the gate of workshop, that i try to withraw but when check statement it show that the amount has been duducted from account so sir i request you to please see this issue and give my refund of rs 8000 of fail transtion that the money may be stuck so please see issue also if possible than show me footage of that day and please sir do something its very hard to survive without money my phone no. Is [protected], [protected]
    Oct 17, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Sep 16, 2017
    Updated by Dinash1234
    Please refund money of rs 113 of fail transtion on nsdl site money has been deducted but my order did, nt place on nsdl transtion id 001344927816092017251181505510478075
    ph, no [protected], [protected]
    Verified Support
    Sep 16, 2017
    HDFC Bank Customer Care's response
    Hi Dinash,

    We are working on your concerns vide ref no:[protected] and will get back to you in 5 working days.

    -Bejoy
    HDFC Bank Customer Assistance
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      K
      Khayum Mohammed
      from Visakhapatnam, Andhra Pradesh
      Sep 16, 2017
      Resolved
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      Resolved

      Address: Hyderabad, Andhra Pradesh, 500059

      I had made a transaction of 5000 from my indusind credit card. Transaction was successful from indusind but it was not added to payzapp wallet. I had sent the mail many times but there is no response from payzapp team. Why payzapp team is least bothered about customers. I want my money back otherwise will place a complaint in consumer court.
      Mohammed khayum.
      [protected]
      Oct 19, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 18, 2017
      HDFC Bank Customer Care's response
      "Dear Customer,

      This isn't the kind of experience we want our customers to have so please provide us your registered contact details & issue details on the below Link: http://bit.ly/2aJ9wGW. So that we can assist you better.

      -Bejoy
      HDFC Bank Customer Assistance"
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        R
        Rakhi Rajat Gupta
        from Meerut, Uttar Pradesh
        Sep 16, 2017
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        Cancellation of one assist membership
        I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with without my concern on date:14/09/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

        Oneassist relationship number : 2781796
        Name :- rajat gupta
        Mobile no. :- [protect]
        Customer id : 46621662
        HDFC Bank customer support has been notified about the posted complaint.
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          K
          kuldipkum
          from Panaji, Goa
          Sep 15, 2017
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          Address: Pune, Maharashtra, 411014

          I am a regular user of payzapp, but this time i am very disappointed. Almost 25000 is debited from my card but the money didn't loaded on payzapp. Also on 13th i by mistake i sent 5k to an account that didn't exists. I am loosing trust on payzapp now. Please refund my money asap.

          The failed transaction i'd:[protected]go94gq8
          Could someone please help?

          Thanks
          Kuldip kumar singh
          Oct 23, 2017
          lalan shaw's response
          My cash not credit my sbi account
          Under below Details-
          Txn[protected]rQ76mHo
          Transaction Status-failed
          Transferred On- Man, Oct27, 17 11:40Am

          Is someone from payzapp could take a pain and at least reply??
          Dear Customer,

          This isn't the kind of experience we want our customers to have so please provide us your registered contact details & issue details on the below Link: http://bit.ly/2aJ9wGW. So that we can assist you better.

          -Bejoy
          HDFC Bank Customer Assistance
          Txn ID[protected]ox72hs6
          Transaction Status- Failed
          Sun, 22 Oct, 17 08:30
          Resisted Mobile No.[protected]
          but not 5000 credit Amount so immediate solve my problem
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            A
            amrit kakoti
            from Raha, Assam
            Sep 15, 2017
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            Address: Jorhat, Assam
            Website: [email protected]

            Dear sir/madam, i here by inform you that i have taken a personal loan from your hdfc jorhat (Assam) branch for 22months. Every 5th of the month i paid regularly my emi for 17 months. This month also i paid on time. But some technical problem of your bank my emi is not debited by your branch. This problem i came to know by kolkata branch on phone. Even after i replied them that i will pay cash by tomorrow, after that from kolkata branch they are calling me via telephone several times for the day. They are disturbing me very much and pressurized me to pay. They behave very rudely and i got mental pressure.
            So i request you to take a necessary action.

            With regards

            Amrit kakoty

            Jorhat, assam
            HDFC Bank customer support has been notified about the posted complaint.
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              A
              amandogra5
              Sep 15, 2017
              Resolved
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              Resolved

              Address: Gurgaon, Haryana, 122001

              Hi hdfc,

              I am availing hdfc credit card jetprivilege for almost 1.5 years. Earlier the provided bydefault limit was 45000k but on few further requests they upgraded my limit to 54000k (Upgraded my limit not the card) and they mentioned nothing not a single detail or notification or message nothing about extra related information about the terms like 'overlimit fees' and all. Now when i purchased a product worth of 54000k (Which was my existing new limit), after one month i got rs. 600 as overlimit fees along with my first emi.

              Now you let me understand, if there were any charges for upgrading the card limit then sir/ mam you should have told right? Or any kind of memo or mail/message anything. But what you did? Don't you know what were you getting as a request or what needs to be done? What was the matter or what you customer wants?

              Without notifying hdfc made charges for overlimit. Now what the hell is that? You better make me understand else i am gonna file a lawsuit on hdfc and you gonna deal with it.

              Thanks
              Aman dogra
              Contact me here: aman. [protected]@gmail.com
              Ph: +91 [protected]/[protected]
              Oct 31, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 16, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              I'll be able to help you better if you if you can forward your account No./customer ID, card details & contact details to [protected]@hdfcbank.com. mention this Ref No. TTU[protected] in the subject of your mail so it'll help me track your e-mail.

              -Bejoy
              HDFC Bank Customer Assistance
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                C
                Chandra Sietk
                from Bengaluru, Karnataka
                Sep 15, 2017
                Resolved
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                Resolved

                Address: 560034

                Hi,

                My hdfc salary account has been converted to saving account without my consent.
                I am not using hdfc account for 3 years, but amount is getting deducted due to non maintenance charges for every quarter.

                I heard that account will be freezed if we are not doing any transaction for more than a year.

                Please help on how to stop deducting the non maintenance charges since i am not using hdfc account further.
                Oct 20, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 16, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                Please share your account No./customer ID with contact info & the issue on [protected]@hdfcbank.com mention this Ref No. TTU[protected] in the subject of your mail so it'll help me track your e-mail.

                -Bejoy
                HDFC Bank Customer Assistance
                Oct 20, 2017
                Updated by Chandra Sietk
                Hi,

                I didn't get any update from HDFC Customer Care till now.

                Thanks,
                Chandra
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                  R
                  rohan.goyal09
                  from Delhi, Delhi
                  Sep 15, 2017
                  Resolved
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                  Resolved

                  Address: Dehradun, Uttarakhand, 248001
                  Website: www.hdfcbank.com

                  Dear sir,
                  I have made transcation of 10000 rs from my account through my payzapp account to add in my wallet on dated 12 sep 2017. Amount get deducted from account but not reached to wallet. Please refund my 10000 already 3 days gone. I have the phone on toll free no of payzapp custmer care no [protected]so many time but they are not picking the phone. Computer generated reply of my mail was was the representative will call you later but uptil now no call came. Please refund my money.

                  Regards
                  Rohan goyal
                  [protected]
                  Oct 20, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 18, 2017
                  HDFC Bank Customer Care's response
                  "Dear Customer,

                  This isn't the kind of experience we want our customers to have so please provide us your registered contact details & issue details on the below Link: http://bit.ly/2aJ9wGW. So that we can assist you better.

                  -Bejoy
                  HDFC Bank Customer Assistance"
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                    A
                    avnish209
                    from Delhi, Delhi
                    Sep 15, 2017
                    Resolved
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                    Resolved

                    Address: Gautam Buddh Nagar, Uttar Pradesh

                    Dear sir. I was applied credit card application form on 18-aug-17, and after 1 week 1 person come to my office and he have collect my all the documents and he was told me after 1 week you will get the credit card but after 1 week i am not receive my card and then i will receive a call from bank for final verification and then 1 person is come again in my office and he was take my office id card and told me within 1 week you will receive your credit card now my verification is completed before 1 week but till now i am not receive my hdfc credit card. And when i check my card statues online it is shows in process i was plan somethings in this week but till now i am not receive my credit card. Please help me, my application no is [protected]o2.
                    Oct 17, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 16, 2017
                    HDFC Bank Customer Care's response
                    Hi,

                    We have reviewed your comments expressed and wish to inform you that your application for credit card facility with reference number [protected]O2 is under process and will revert to you on completion of the process. We appreciate your patience in the interim. You may also track your credit card application status in our Bank's website : https://t.co/95zEEnWZb5 under the below link.https://t.co/ASCcQaWqnT

                    -Bejoy
                    HDFC Bank Customer Assistance
                    Sep 19, 2017
                    Updated by avnish209
                    Dear HDFC Team,
                    please tell me about how much time will it take now is a month completed, for credit card it will takes only 15 to 20 days maximum but in your bank why it is so late .give me some explanation for my process .thanks.
                    Quarey of the aboce loan a/c. Installment for the sept'2017 .
                    Which is not diducted in my bank now.
                    avnish209's [Complaint's author] reply, Sep 16, 2017
                    dear brother, i am not taking any kinds of loan, for my creditcard application no the last 2 digit is O2 it it not a zero it is O .please check by this .and CC32157305 this is my application form no you can also check with this .thankyou
                    I am chandan patidar([protected]).i am apply online for credit card and your staff calling me but do not talking seriously and cut the call .this condition are 2 times and this is show your misbehavior.directly bolo Na ny dena he credit card and ab mujhe HDFC me apply krna bhi ny he, bhikh thodi Mang rhe.
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                      D
                      Deepakbengaluru346
                      from Panipat, Haryana
                      Sep 15, 2017
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                      Address: Bangalore, Karnataka

                      I keep getting hdfc calls everyday offering personal, loan transfers. And i decline and request them somehow to update their database so not to call me.
                      Some just oblige and say sure they will update, i know there is no such they can do. But some are rude, they rudely tell you to just say you don't need it.
                      I wonder where these # get people's contact numbers.
                      And does it really work to these hdfc #?

                      Today i got call from this number:[protected] was a really rude lady
                      HDFC Bank customer support has been notified about the posted complaint.
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                        K
                        Karthik Palaniappan
                        from Chennai, Tamil Nadu
                        Sep 15, 2017
                        Resolved
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                        Resolved

                        Address: Chennai, Tamil Nadu, 600087
                        Website: Payzapp

                        I have used my payzapp account and transferred 5000 to a savings account which showed success and money got debited from my account and did not reach the account. I think it might because of the wrong ifsc code. When sent a mail i got a reply stating it will be credited back in 5 days till now nothing happened. Transaction happened on the 9th september. Registered number [protected]
                        Txn i'd[protected]oi97md1
                        Oct 22, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 21, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We would like to inform you that the IMPS account transfer of an amount of Rs.5000/- initiated, on Date 09/09/2017 has failed due to technical error from the bank's end and the same has been credited to your PayZapp wallet on[protected]. The refunded amount was utilized for further transactions.

                        Anay,
                        HDFC Bank Customer Assistance
                        I havenot subscribed one time assist membership.you have debited 1299 rupees from my account unauthorisedly plz refund this
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                          A
                          anukritij
                          from Delhi, Delhi
                          Sep 15, 2017
                          Resolved
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                          Resolved

                          Address: Gautam Buddh Nagar, Uttar Pradesh

                          I am charged 885 as depository charges aug[protected]. I have never used my demat account. I wasnt sent any intimidation regarding the same.

                          My demat account is not in use and i have never made any transaction on it. I want to know why are these charges applied on my account and request for a payment reverse.

                          Please help me with this deduction and help to waive this off.
                          Oct 17, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 16, 2017
                          HDFC Bank Customer Care's response
                          Hi,

                          Please share your account No/ customer ID, contact info & the issue on [protected]@hdfcbank.com mention this Ref No. TTU[protected] in the subject of your mail so it'll help me track your e-mail.

                          -Bejoy
                          HDFC Bank Customer Assistance
                          I have not subscribed your plan. please refund the money you have debited rupees 1299 from my account unauthorisedly. I have not subscribed one time assist membership.you have debited rupees 1299 from my account. My card number ending with 2133.please refund my money.relationship number is2671983
                          As per cash back skim on 12-15 august in RELIANCE DIGITAL there is 10% getting cash back on HDFC BANK CREDIT card.I have paid all amount but not gettting cashback.
                          Sir my self Sagar, My loan A/c 39709675.
                          I want to know about my down-payment & how many EMI's are pending ?

                          Sagar Neryal
                          [protected].
                          [protected]@gmail.com
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                            L
                            from Indore, Madhya Pradesh
                            Sep 15, 2017
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                            Address: Indore, Madhya Pradesh

                            My mobile no.[protected] and i add money of 2000 in my canara bank credit card but transaction id declined and amount is dedicated in my card. Bank costumer care ask me amount is claimed in 12/09/2017 and transaction is completed and amount is claimed by merchant but wallet id empty till date kindly resolve. Transaction date 12/09/2017 in mobile app don't show my transaction to this date 12/09/2017.

                            Regard
                            Lalji
                            [protected]
                            Hi,

                            My name is Rohit Payzapp no. [protected] I am two recharge 210 date 7 August. But didn't receive cashback till time... Why
                            I am talk with your executive he says cashback automatic credit month end. but u didn't respond at Ur side.

                            Regards
                            Rohit Kumar
                            Mob. No. [protected]
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                              P
                              paramraj singh
                              from Ludhiana, Punjab
                              Sep 15, 2017
                              Resolved
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                              Resolved

                              Address: Ludhiana, Punjab, 141003

                              Hello, i'm customer in your bank with the
                              classic account number [protected] and a joint account. My contact number is [protected]. I want to close my accounts in hdfc bank because i have applied for credit card approximately 4-5 times even i got offer for regalia credit card but it did not get credit card. This is the reason do please tell me the process for close my account.
                              Oct 21, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 16, 2017
                              HDFC Bank Customer Care's response
                              Hi,

                              Please elaborate your query, and also provide the Last four digit of your credit card, registered mobile number and e-mail id, to enable us to do the needful. You may write to us at: [protected]@hdfcbank.com and we shall assist so that we can assist you.

                              -Bejoy
                              HDFC Bank Customer Assistance
                              Why debited rs. 536.69from salary account as DCD
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                                D
                                DeepNV
                                from Hyderabad, Telangana
                                Sep 15, 2017
                                Resolved
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                                Resolved

                                Hello team,

                                I received following message from hdfc.

                                Dear customer mandate reference no: hdfc[protected] issued to bse limited with value rs. 500000.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.

                                I have not done any transaction, please cancel or do needful to resolve this.

                                Thanks
                                Oct 19, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 16, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I'll be able to help you better if you if you can forward the screenshot of the message along with your account No./customer ID & contact details to [protected]@hdfcbank.com. mention this Ref No. TTU[protected] in the subject of your mail so it'll help me track your e-mail.

                                -Bejoy
                                HDFC Bank Customer Assistance
                                I have added 5000rs to my payzapp account and it was loaded successfully but when I wanted to send money to my bank account it was failed and now my wallet account is zero what can I do now??

                                Screen shot attached for reference
                                Thank you in advance
                                Jeetu Valecha
                                [protected]
                                HDFC Bank Customer Care's response, Sep 18, 2017
                                Verified Support
                                "Dear Customer,

                                This isn't the kind of experience we want our customers to have so please provide us your registered contact details & issue details on the below Link: http://bit.ly/2aJ9wGW. So that we can assist you better.

                                -Bejoy
                                HDFC Bank Customer Assistance"
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                                  A
                                  avinashpayzapp
                                  from Gurgaon, Haryana
                                  Sep 15, 2017
                                  Resolved
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                                  Resolved

                                  Address: 110068
                                  Website: PayZapp

                                  Team,
                                  On 14th September 2017, I was trying to transfer 1000 to my ICICI Bank account but transaction got failed and amount got debited from PayZapp wallet but not credit to my Bank Account, Kindly help me on this and credit back debited amount (RS 1000/-) to my PayZapp wallet.
                                  Wallet registered with mobile no. -- [protected]

                                  Details
                                  Transaction Status -- Failed
                                  Transfer Type --Withdrawal
                                  Transferred On -- Thursday, September 14th 2017, 09:11 AM
                                  TXN ID[protected]zN24qM8
                                  Area Info -- N/A
                                  Billed -- Yes

                                  Regards
                                  Avinash
                                  [protected]
                                  [protected]
                                  singh.[protected]@gmail.com
                                  Oct 23, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 21, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We would like to inform you that the IMPS account transfer of an amount of Rs.1, 000.00/- initiated, on Date 14/09/2017 has failed due to technical error from the bank's end and the same has been credited to your PayZapp wallet on[protected]. The refunded amount was utilized for further transactions.

                                  Anay,
                                  HDFC Bank Customer Assistance
                                  hi avinash,
                                  I Have the same issue and have raised a complaint, did you get any calls for resolving this
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                                    R
                                    Rajesh Kothuru
                                    from Bangalore, Karnataka
                                    Sep 15, 2017
                                    Resolved
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                                    Resolved

                                    Address: 560066
                                    Website: HDFC PAYZAPPP

                                    Hi i transferred amount to dbs account 5000rs in that i entered ifsc code is wrong but amount deducted in payzapp but in dbs bank not credited
                                    Trasaction no:[protected]vy44ug7,
                                    Bank transaction id[protected]
                                    Bank account number[protected]
                                    Bank ifsc code-dbssoin0811

                                    Please check revert back my money to wallet or bank asap
                                    I call'd so many customer care very time getting busy mail also not responding
                                    Name : kothuru rajesh
                                    Mobile: [protected]
                                    Email: [protected]@gmail.com
                                    Sep 18, 2017
                                    Complaint marked as Resolved 
                                    Done
                                    Hi,
                                    I tried to load money in to PAYZAPP from my HDFC bank credit card, transaction initiated from HDFC credit card (got a message : amount spent on your HDFC card). But not loaded in to my PAYZAPP wallet. Today I did twice 12/09/2017, at 11:33 AM and 12:19 PM.

                                    I dint get any refund status from HDFC credit card.
                                    Hi,

                                    There was a technical glitch which was being identified and it has been fixed. Due to this issue customers were not able to load money and transfer the money. The issue has been resolved from our end. The failed transactions will be refunded to customers in source card within 5 working days time.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
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                                      A
                                      Avadhesh_Sharma
                                      from Jammu, Jammu and Kashmir
                                      Sep 15, 2017
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                                      I am a hdfc bank credit card holder. The bank
                                      Has auto debited rs. 1299/- (One assist membership) from my credit card number ending with 7003 without my concern on date:08/09/2017.
                                      After contacting the concerned department of one assist, they said it has been activated from my end, which is not true. And refused to refund the amount. After some argument they agreed to pay only 400. That is how these hdfc and one assist people are harassing customer. Its been only 2-3 days since the activation and these people are blaming me for activating the membership, which they do it themselves without the customer's consent. So kindly resolve the issue, and refund the entire amount.

                                      Oneassist relationship number : 2651923
                                      Name :- avadhesh kumar sharma
                                      Mobile no. :- 730*32
                                      Credit card number ending :- 7003
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Dear Avadesh,

                                      Greetings from OneAssist...!

                                      We deeply regret for the inconvenience caused to you.

                                      As per your request, we have cancelled your plan vide service request No. 2343845.

                                      The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

                                      Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                                      Regards,

                                      Deepali

                                      Team OneAssist
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                                        D
                                        Debabrat Rath
                                        from Delhi, Delhi
                                        Sep 15, 2017
                                        Resolved
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                                        Resolved

                                        Address: Hyderabad, Andhra Pradesh, 500032
                                        Website: www.hdfcbank.com

                                        On 14/9/17 when i tried to purchase an item i didn't receive the otp from my bank. When i tried to go for net banking but unfortunately, i had forgotten my password due to which i applied for the ipin regeneration but as i am not able to get otp from hdfc bank i am not able to transact online and due to which i am facing difficulties as i am not able to book my air ticket, so kindly resolve the matter as it is an urgent matter. Please contact mob no:-[protected]
                                        Oct 16, 2017
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 15, 2017
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        I request you to share your Complete issue, customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                                        -Bejoy
                                        HDFC Bank Customer Assistance
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