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Updated: Jun 7, 2026
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A
anilbextc
from Pune, Maharashtra
Sep 14, 2017
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Address: Bangalore, Karnataka, 560037

Hi,

I made a fund transfer of 5000 rs. From payzapp to my sbi saving account and transaction got failed. So the money deducted from payzapp and not transferred to my sbi account. Also money not been credited to my payzapp wallet. The payzapp customer care number is always busy 24*7. The call is not responding. I am tired of this.

Pls help me.

My contact - [protected]
Payzapp username -[protected]
Transaction date - 14/09/2017
Transaction id[protected]ql08ew6
HDFC Bank customer support has been notified about the posted complaint.
Sep 14, 2017
Updated by anilbextc
Hi,

I forgot the password so tried to login account many times. So now my account is blocked and i even can't reset the pin. I tried to call payzapp customer support but call is not responding. Its always busy.

So please unblock the account so that i can reset the pin.

Payzapp number - [protected]
Name - anil bhawangirkar

Thanks,
Anil
Sep 15, 2017
Updated by anilbextc
Hi,

Got 3 Fraud calls till now ...asking the details of credit/debit cards ..
Pls be aware of this number ...

1) [protected]
2) [protected]
3) [protected]

These are big fraud...Kindly aware and don't share your details.

Thanks,
Anil
Hi,

I received call from this number [protected] (Rahul).
By telling that he is from consumer complaint. Asking me credit card details to unblock payzapp account.
I told him credit card number and expiry date.
He is asking me that you will receive otp for debiting 10 Rs. Tell me the otp.
I didn't tell the otp bcz of security issue so he blocked the credit card.

Now my payzapp also blocked and credit card also blocked.

Regards,
Anil
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    D
    Drksunita
    from Hyderabad, Telangana
    Sep 14, 2017
    Resolved
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    Resolved

    Address: 530013

    I dr sunita samleti, working at queen’s nri hospital & residing at 50-95-2/a, mig 56, flat no. 501, seethamadhara, visakhapatnam 530013. My mobile number is 98330744.
    I received a phone call from [protected] at 4.17 pm on 11/9/17. He acted as a member of airtel office & asked for activation of a sim number. He warned if not done all the services will be inactive. He told to send sms ‘sim[protected]u’ to 121, which i did. Then i received sms that my number will be activated within 24 hours.
    My phone was inactivated immediately.
    As it was activated after 24 hours, i called him from other number [protected].
    On 13/9/17, i got a call from [protected] at 11.45am asking for bank details. I did not give him any details. He then called at 11.57 am from [protected] & told me last 4 digit of my debit card, my hdfc account number and valid date & confirmed. He asked me for another 2 digits on the card, which i did not give.
    I got suspicious with this call and went to hdfc bank to check my account.
    There were 3 transaction of rs10, 000, rs 40, 000 and rs 50000 on date 13/9/17 at 1.30 pm to!.35 pm.
    The transactions were as below:
    1) upi-[protected] barbohebbal. Ifsc. Npci[protected]work
    Rs 50, 000
    2) upi-[protected]-cbin0284273. Ifsc. Npci[protected]work
    Rs. 10, 000
    3) upi - [protected]- bkid 000791. Ifsc. Npci[protected]work
    Rs 40, 000

    My phone was diverted to other number, which i realized after we tried calling on it seeing these transaction.

    My query is ‘ how could that person get my all bank details only with my mobile number?’ is that a leak from the bank itself?
    Third party transfer requires to add payee, which generally takes time to add.
    How he could do all transaction so early.
    Is it secure to keep money in hdfc bank/ any other bank?
    Is cyber crime happening everywhere? What’s bank security actions against it?
    We all keep money in the bank for security. If we start loosing it like this, whom do we trust?
    Oct 21, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 15, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    I request you to share your complete issue, account number and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

    -Bejoy
    HDFC Bank Customer Assistance.
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      B
      Bindu Nithin
      from Bengaluru, Karnataka
      Sep 14, 2017
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      Address: Bangalore, Karnataka, 560036

      I am bindu umeshkumar i am using hdfc credit card since 5 years ending with 3603. I got a sms on 14th sep 2017 which shows that one assist member ship fee of 1399 has been deducted from my account. Without my knowledge how your bank has deducted this. Same thing happened in last year as well. As instructed by your employee of customer care, i have called one assit help line and cancelled that membership last year itself & i got 400 rupees back as discount. But this year again they deducted the amount though i have got it cancelled. Please cancel that one assit membership at least now & refund the amount. I am not happy with your service, even if i complain to your customer care people they are not giving proper replies. Is this the way you treat customers?

      I am loosing trust on the hdfc bank. Please take necessary action otherwise will need to switch on to some other bank.
      HDFC Bank customer support has been notified about the posted complaint.
      Sep 14, 2017
      Updated by Bindu Nithin
      HDFC complaint reference number for this year is [protected]
      Sep 14, 2017
      Updated by Bindu Nithin
      Attached last year credit card statement which has both membership fee & discount.

      Dear Customer,

      Greetings from OneAssist...!

      We deeply regret for the inconvenience caused to you & appreciate your patience.

      We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

      Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

      Regards,

      Deepali

      Team OneAssist
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        S
        Sivakumar Devarajan
        from Chennai, Tamil Nadu
        Sep 14, 2017
        Resolved
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        Resolved

        Address: Chennai, Tamil Nadu

        I have made a transfer today. The transaction failed, but, amount has been deducted from my payzzap wallet.
        Still not yet refunded.
        I have make a complaint on sunday 3, 2017.
        But, i did't get any call from customer support.

        I tried many more time to call customer support toll free number.
        But, i didn't get response.
        Oct 17, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 15, 2017
        HDFC Bank Customer Care's response
        "Dear Customer,

        There was a technical glitch which was being identified and it has been fixed. Due to this issue customers were not able to load money and transfer the money. The issue has been resolved from our end. The failed transactions will be refunded to customers in source card within 5 working days time.

        -Bejoy
        HDFC Bank Customer Assistance"
        Sep 25, 2017
        Updated by Sivakumar Devarajan
        It's already 20 days more.
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          V
          Vijaya Kumar Sekar
          from Chennai, Tamil Nadu
          Sep 14, 2017
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          Hi team,
          Last week thursday, i have transferred double time 4900 +4900 totally rs.9800 money from payzapp wallet to my bank account. Tranfer got failure and also i am getting message like"5 days money will be refunded to your wallet or bank account". Still not refunded money to wallet or bank account moreover 5 working days gone. However i have sent out a mail to to payzapp customer care two days before, still not get a mail from payzapp customer care. I am only get auto reply mail. I tried to call payzapp customer care i am unable to reach out them. Every time i am getting busy voice message.
          This is my payzapp no:[protected]
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            A
            Azso20
            from Bengaluru, Karnataka
            Sep 14, 2017
            Resolved
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            Resolved

            Address: 560099

            This is ajay soni and i am using payzapp. One time i was transferring money from my payzapp wallet to my hdfc saving account ([protected]) at 8/09/17 while transferring i put 4500 rs and continued. The amount has been detected from my wallet and couldn't come to my hdfc saving account. The transaction details i got as failed due to some technical errors. I got one msg from payzapp they i will get refund of my money within 5 working days but i haven't got my money back yet neither in my wallet not in my hdfc saving account. Now it has been more than one week. Plz help me to resolve that issue. I want my money back. Do something as soon as possible or you just give me any suggestion regarding possible ways to get money back.
            9
            Oct 24, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 15, 2017
            HDFC Bank Customer Care's response
            Hi,

            There was a technical glitch which was being identified and it has been fixed. Due to this issue customers were not able to load money and transfer the money. The issue has been resolved from our end. The failed transactions will be refunded to customers in source card within 5 working days time.

            -Bejoy
            HDFC Bank Customer Assistance
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              D
              deeksharani
              from Bengaluru, Karnataka
              Sep 14, 2017
              Resolved
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              Resolved

              Address: Bangalore, Karnataka

              I have transferred 3900 rs from paysapp wallet to axis bank on september 10th.

              But the notification says its in pending state and after some time status shows that transaction success.
              Money deducted from the wallet and it is not credited to the axis bank account.
              I have waited for 5 working days but still i didn't get the money back.

              Customer care no always busy. So please do the needful.

              Name: deeksharani
              Mob no : [protected]
              Transaction id:[protected]jt31sl6
              Oct 18, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 14, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              There was a technical glitch which was being identified and it has been fixed. Due to this issue customers were not able to load money and transfer the money. The issue has been resolved from our end. The failed transactions will be refunded to customers in source card within 5 working days time.

              -Bejoy
              HDFC Bank Customer Assistance
              Unable to transfer money tried several times its ends with an error saying funds not transferred due to technical issue. Kindly check asap
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                S
                sib_482
                from Noida, Uttar Pradesh
                Sep 14, 2017
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                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                Hi team,

                I have done a 5000/- transaction on 14 sept 2017 to my fathers saving account (Uco bank), money got detected from my payzapp wallet but the amount was not credited to bank account and still not refunded, the customer care is worst they are not responding properly, what kind of services are you providing and plz refund my amount back right i need that money its very urgent...

                Please do something about that issue...!
                HDFC Bank customer support has been notified about the posted complaint.
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                  M
                  Madhukar Koreddy
                  from Hyderabad, Telangana
                  Sep 14, 2017
                  Resolved
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                  Resolved

                  Address: Hyderabad, Andhra Pradesh, 500016

                  Hi,
                  I am adding the money 2000 rupees in payzap the transaction is failed but the amount is deducted in my account.
                  Below transaction details

                  Thank you for using your sbi debit card 459xx5059 for a purchase worth rs2000.0 on pos [protected] at payzapp txn#[protected]. But the amount still not credited in my account mobile number:[protected]
                  Check status update me
                  Oct 29, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 15, 2017
                  HDFC Bank Customer Care's response
                  Hi Madhukar,

                  There was a technical glitch which was being identified and it has been fixed. Due to this issue customers were not able to load money and transfer the money. The issue has been resolved from our end. The failed transactions will be refunded to customers in source card within 5 working days time.

                  -Bejoy
                  HDFC Bank Customer Assistance
                  This is fake site
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                    N
                    Nizam Mallik
                    from Mumbai, Maharashtra
                    Sep 14, 2017
                    Resolved
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                    Resolved

                    Address: Thane, Maharashtra, 400612
                    Website: www.hdfcbank.com

                    Dear hdfc bank team,

                    My name is nizam mallik faryad ali.

                    I am your customer of your bank from past one and half year i do have a account with your bank as well i hold credit card with you below mention is my account details and my blocked credit card number from that which you can fetch my details and please listen my call which i have mentioned above on the mail call id.

                    Concern : i have blocked my credit card on 28th aug ’17 till now i haven’t received the add-on card from past 18 days i was just follow upping with your call center team and they promised me that i will sure short receive my card but at my place but still i haven’t the same, i have already informed to your team that post person they are not delivering card at my place from my past experience thrice you guys send that the same card through post only, now today is 19th day i am just waiting for my card.

                    This type of customer service you are providing to customer your customer in this competitive world of business services : your supervisor don’t know how to speak with customer supervisor name : tushar mane laughing on call when i have said my problem, ganesh given commitment card will going to delivered within 2 days commitment failed, some lady while transferring call to supervisor she putting call on hold more than 20 mins (Releasing hold putting hold without my permission).

                    Today i have called to your customer care team of credit card and i have informed that again my card is not delivered under awb number : ex[protected]in its going to rto because post person just mentioning wrong comment at their website. All courier companies are delivering products to my place without any hesitating. More than 2 instance i have asked your team to send this card through courier, but they have sent through post only now your floor supervisor name : ganesh said he will try to deliever this card through courier and if not card closure will be there this type of sentence your supervisor used without any confirmation from customer end your bank close the cards??.

                    Now these is a pathetic service which i have received from your side and i will definitely going to logged a complaint to consumer forum & social networking sites about the instance.

                    I need my card at my place only any how.

                    I am waiting for my card from 18 days.

                    Please check and deliver my card through courier as post person are not coming at my place.

                    Thanks & regards

                    Nizam mallik
                    Oct 18, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Sep 14, 2017
                    Updated by Nizam Mallik
                    pathetic Service

                    Dear HDFC Bank Team,

                    My name is Nizam Mallik Faryad Ali .

                    I am your customer of your bank from past one and half year I do have a account with your bank as well I hold Credit Card with you below mention is my account details and my blocked credit card number from that which you can fetch my details and please listen my call which I have mentioned above on the mail call id .

                    Name : Nizam Mallik Faryad Ali

                    Concern : I have blocked my credit card on 28th Aug ’17 till now I haven’t received the add-on card from past 18 days I was just follow upping with your call center team and they promised me that I will sure short receive my card but at my place but still I haven’t the same, I have already informed to your team that post person they are not delivering card at my place from my past experience thrice you guys send that the same card through post only, now today is 19th day I am just waiting for my card .

                    This type of customer service you are providing to customer your customer in this competitive world of business Services : your supervisor don’t know how to speak with customer Supervisor name : Tushar Mane laughing on call when I have said my problem, Ganesh given commitment card will going to delivered within 2 days commitment failed, some lady while transferring call to supervisor she putting call on hold more than 20 mins ( releasing hold putting hold without my permission ) .

                    Today I have called to your customer care team of credit card and I have informed that again my card is not delivered under AWB number : EX[protected]IN its going to RTO because POST person just mentioning wrong comment at their website . all courier companies are delivering products to my place without any hesitating . more than 2 instance I have asked your team to send this card through courier, but they have sent through post only now your floor supervisor name : Ganesh said he will try to deliever this card through courier and if not card closure will be there this type of sentence your supervisor used without any confirmation from customer end your bank close the cards ??.

                    Now these is a pathetic service which I have received from your side and I will definitely going to logged a complaint to consumer forum & Social networking sites about the instance .

                    I need my card at my place only any how .

                    I am waiting for my card from 18 days .

                    Please check and deliver my card through courier as post person are not coming at my place .

                    Thanks & Regards

                    Nizam Mallik
                    Verified Support
                    Sep 15, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your complete issue, card details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                    -Bejoy
                    HDFC Bank Customer Assistance
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                      B
                      bhrujit
                      from Agra, Uttar Pradesh
                      Sep 13, 2017
                      Resolved
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                      Resolved

                      Address: Kolkata, West Bengal, 700001

                      From unknown source following amount is transacted from my card no. Xxxxx0278 on date without any pin or otp. Plesae block my credit card and arrange to refund my money.
                      1. Rs.32004.85 to eu-logistik-transport
                      2. Rs.32004.85 to eu-logistik-transport
                      Complaint is already submitted to hdfc bank authority, but no respond is found to
                      Refund of my money.

                      Regards
                      B b rabha
                      [protected]
                      Oct 15, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 14, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer

                      We request you to contact the Bank using Phone Banking (available 24 *7), where you can Hotlist your card immediately and simultaneously request for re-issuance of new card.

                      Alternatively, you may also submit written instructions at the nearest branch for hotlisting and re-issuance of Credit Card.

                      Please note there are no charges levied for the re-issuance of a damaged Card.

                      Kindly visit the following URL to access information for the complete address and contact details of our Branches as well as our Phone Banking numbers:

                      www.hdfcbank.com > Personal > Find your nearest > Branch > All branches

                      www.hdfcbank.com > Personal > Find your nearest > PhoneBanking

                      The above URL gives you access to the various contact points to get in touch with us through the Customer Center.
                      -Bejoy
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                        B
                        bchbabu
                        from Samalkot, Andhra Pradesh
                        Sep 13, 2017
                        Resolved
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                        Resolved

                        Address: 533101

                        Sir;
                        I b chinni babu. My credit card no :[protected]. I try to withdrawal of amount rs : 10000-00 from sbi/atm. Rjy. But atm shows insufficient fund please try to another atm (Amount not come). And again i go to another atm of sbi and i withdrawal of rs: 10000-00 amount. As on date my credit amount in my account only rs 289-00 after that i received message from hdfc bank. I shocked i check the inbox your withdrawal 10000-00 on 16:32 hrs at sbi/atm. This is first message and again your withdrawal 10000-00 on 16:33 hrs at sbi/atm this is second message. But i actually withdrawal only rs : 10000-00 on one time received. But how i faced this wrong message sir please solved my oblique and taken necessary action please sir.
                        Thanking you sir
                        Oct 15, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 14, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have reviewed your comments expressed with regard to your credit card and we request you to share the date of disputed transaction along with the duly signed Cardholder Dispute Form (CDF) available in the below mentioned link to enable us to review and assist you accordingly.
                        https://www.hdfcbank.com/personal/form_centers/form_centers
                        For further clarification. you may write to us at: [protected]@hdfcbank.com and we shall assist you.

                        -Bejoy
                        HDFC Bank Customer Assistance
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                          P
                          pratap bisht
                          from Pune, Maharashtra
                          Sep 13, 2017
                          Resolved
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                          Resolved

                          Address: 560046

                          I have done a transaction on 6th of september 2017 of rs 10000 using my sbi account to fund payzapp app.
                          An the transaction got failed and money was not loaded rather my account was debited with 10000 rs.
                          And its been one week and my account was is not reversed with the money.
                          Have tried calling customer care and mails as well have not got any kind of response.
                          Kindly do the needful on urgent basis
                          Thanks
                          Pratap
                          Oct 16, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 15, 2017
                          HDFC Bank Customer Care's response
                          Hi,

                          There was a technical glitch which was being identified and it has been fixed. Due to this issue customers were not able to load money and transfer the money. The issue has been resolved from our end. The failed transactions will be refunded to customers in source card within 5 working days time.

                          -Bejoy
                          HDFC Bank Customer Assistance
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                            M
                            Meghraj Choudhary
                            from Chakia, Bihar
                            Sep 13, 2017
                            Resolved
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                            Resolved

                            Hi,

                            My payzapp transactions got failed while adding balance.

                            I tried add balance and it was keep failing, i tried add 5000 but it said transaction failed, i tried again, again failed. Now i've lost 15k rupees.

                            This is really a big issue with payzapp, please refund money back to card or in wallet.

                            There are three 5k transactions failed, reg. Mobile is [protected],
                            Transaction was done on 8th sep its been 5 days now nothing happen and money deducted from card.
                            Oct 16, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 15, 2017
                            HDFC Bank Customer Care's response
                            Hi Meghraj,

                            There was a technical glitch which was being identified and it has been fixed. Due to this issue customers were not able to load money and transfer the money. The issue has been resolved from our end. The failed transactions will be refunded to customers in source card within 5 working days time.

                            -Bejoy
                            HDFC Bank Customer Assistance
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                              A
                              anichoudhary
                              from Mohan, Uttar Pradesh
                              Sep 13, 2017
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                              Address: Jaipur, Rajasthan, 302015

                              I rasied a request in the https://www.consumercomplaints.in/ due to i have an issue with my credit card (From hdfc bank) and i provided my number and details in the site.

                              Suddenly i got a call from the number : [protected] (Uttar prdesh eastern)
                              Name : sarvan

                              He told me that he is calling from the consumer portal person and asking for regarding to credit card limit increase. He told me pay online 10 rs and after 10 days you credit card limit is increased.

                              All of sudden i provided the details.

                              Once we provided the details suddenly my (Pnb bank) the amount was deducted around 15, 000 /-

                              And i have the transactions of what he had at that time.

                              I made the police compliant on the same and number they were tracking on the same.

                              If any thing happens for the any people don't respond to this numbers.

                              [protected] (Uttar prdesh eastern)
                              HDFC Bank customer support has been notified about the posted complaint.
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                                A
                                Amruthas1234
                                from Bengaluru, Karnataka
                                Sep 13, 2017
                                Resolved
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                                Resolved

                                Address: Bangalore, Karnataka

                                Sir,

                                We had an escrow account bearing no. [protected] and we went to hdfc bank, itpb branch and approached officer on 13/09/2017 and we met aarti karir, and requested for statement for the year 2016-17 which is required for auditing purpose.

                                It is very sad that we have not got the proper reply and they are very careless... As easy going character and not ready to listen us or guide us... At the end we are not able to get the statement for our escrow account...

                                Generally we use to get escrow statement from same bank branch without any delay or any reason...

                                We are giving monthly 5 to 10 files to your home loan section from our project "amrutha heights" and also we are advising customers to go with hdfc home loan...

                                Here on wards, we have to think 1000 times to whether we have to deal with ur bank or not for the reason of poor quality of services...

                                I[censored] go any branch customer service is very very poor...

                                I think hdfc bank is making huge business without any service and hdfc bank employees r getting good salary by treating customers badly...

                                We hereby request to you that we require bank statement for our escrow statement without any delay...

                                With regards

                                Madhusudhan / giridhar
                                [protected] / [protected]
                                Amrutha shelters p ltd.,
                                No. 304, amrutha sparkling nest,
                                Garudacharpalya, mahadevapura,
                                Bangalore-560048..
                                Oct 23, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 14, 2017
                                HDFC Bank Customer Care's response
                                Hello Amruthas1234

                                Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

                                Regards,
                                Team HDFC Home Loans.
                                Verified Support
                                Sep 18, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We understand that our official Ms. Ekta Mittal contacted you through e-mail and assisted you with your requirement.

                                -Bejoy
                                HDFC Bank Customer Assistance
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                                  A
                                  Amita devi
                                  from Unnao, Uttar Pradesh
                                  Sep 13, 2017
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                                  Address: Sirsa, Haryana, 125055
                                  Website: [email protected]

                                  Mera a/c amita devi w/o jaiparkash bansal jiska a/c no [protected] hai aapki branch hdfc sirsa janta bhawan road par h wha k manager ravi kakkar or staff gurmeet kaur ka realtion customer k sath acha nhi h a/c statement lene jate h to dete nhi khte h ki net banking le lo manager khta h ki net banking nhi leni to a/c close karwa lo hmari do firm h unke a/c bi aapke pass h anytha hame sab a/c close krwane padege
                                  Please help me
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Team, My last bill was showing -2110, and i made the payment now 4116.
                                  But current balance is showing only 480rs. This is dispute.
                                  also in aug'16 one dispute was done on my card with 1600 rs. still there is no revert based on that. Please help me.
                                  Thanks
                                  Kapil
                                  [protected]
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                                    D
                                    Duradundi Badkar
                                    from Pauni, Maharashtra
                                    Sep 13, 2017
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                                    Address: Belgaum, Karnataka, 591236

                                    Hi sir, i have a account with hdfc bank from may, 2012 and savings account no.: [protected], gadhinglaj. I have taken a 4 wheeler loan from hdfc of 73, 000 for 36 months tenure. The emi is 8648 rs and deduction date is 5th of every month. Eventhough, i have maintained the balance for the month sept, 2017, so the emi also paid on 5th sept. The bank has deducted rtn charges three times and the balance went to –rs.708. Following are the total deductions on my account: balance moved to negative.in all the above deductions, i not even received any intimation via call/email/sms from the bank before deductions. I attached the screen shot of statement and the negative balance message which i received from the bank. Request you to consider my complaint and help me to get my money back and also to avoid further deductions in my account. Thank you. Dr. D. S. Badkar +91-[protected]
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      K
                                      KShalini
                                      from Chennai, Tamil Nadu
                                      Sep 13, 2017
                                      Resolved
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                                      Resolved

                                      Address: 600034
                                      Website: www.hdfcbank.com

                                      Hello sir,

                                      This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

                                      Kindly be informed that an amount of rs 885.00/- was deducted from my savings/salary account on 12 sept 2017 under the name of depository charges aug17.

                                      Initially when i opened a salary account with that demat account also they forced us to open without intimating us that they are going to charge annual fees. Now all of a sudden they have charged rs 885.00/-.. This is very bad and disappointing. And i have never used the demat account till now. Even there is no message after the depository charges are applied to me through message or mail.

                                      And after all we are working hard and earning money. Kindly suggest how do we proceed with the same to ensure that in future, no such issue is encountered.

                                      Also, i request you to please refund the deducted amount to my salary account.

                                      Demat id[protected]

                                      Thanks and regards,
                                      Shalini
                                      Chennai
                                      Oct 17, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 14, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      I request you to share your complete issue, account number and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                                      -Bejoy
                                      HDFC Bank Customer Assistance
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                                        A
                                        akkimaddy
                                        from Delhi, Delhi
                                        Sep 13, 2017
                                        Resolved
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                                        Resolved

                                        Address: New Delhi, Delhi, 110045

                                        I have paid a amount of 5000 but it was not reach to party account but deducted from my account and i continued trying to contect with payzapp team i was continuselly busy all day.
                                        The ifsc code which i put in for transfer was not correct so i thought it would come back but it says that transaction successful and still money is not back to payzapp or sbi card

                                        Phone number for payzapp - [protected]
                                        Oct 21, 2017
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Sep 08, 2017
                                        Jadhav Suraj Shahaji's response
                                        Nov not received
                                        Verified Support
                                        Sep 14, 2017
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        There was a technical glitch which was being identified and it has been fixed. Due to this issue customers were not able to load money and transfer the money. The issue has been resolved from our end. The failed transactions will be refunded to customers in source card within 5 working days time.

                                        -Bejoy
                                        HDFC Bank Customer Assistance
                                        Two whelar number MH11BT9230
                                        Hi Team,

                                        My name is Vishnu, i did 5000 Rs/- withdrawal from Payzapp account to my ICICI account but it is not transferred to my account and as well my PayZaap account.

                                        Transaction No:[protected]wN56uF3

                                        Please look into the above issue and let me know the status ASAP.

                                        Regards,
                                        Vishnu
                                        [protected]
                                        My 10000rs transfaer to boi bank sent to fail 10000 rs has cut in payzapp in app
                                        I comeplant Hdfc credit card I apply credit card by card to card all documents complete my I have use axis bank credit card from last 4 month I m very disappointed Hdfc bank wrong very vacation approved e reference no[protected] check

                                        From Sandeep
                                        [protected]
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