HDFC Bank Complaints & Reviews

श्री मान महोदय मैं राजेश पाटीदार मैं स्पेन्टेक्स इंडस्ट्रीज कंपनी मैं कार्यरत हु मेरा अकाउंट H D F C मैं है खाता नंबर [protected] है मेरे खाते मैं से रु . 32000 का 4 /07 /2017 को fraud हो गया है मेरे पास [protected] से फ़ोन आया फ्रीचार्ज के पैसे वापस दिलाने के बहाने मेरे खाते मैं से सरे पैसे निकल लिए साइबर क्राइम की रिपोर्ट के अनुसार उसने सरे पैसे बैंक ऑफ़ बरोदा मैं डेल है उसका खाता नंबर a\c :- [protected] ifsc code BARB0SAMESW है पुलिस इन्हे पकड़ने मैं असमर्थ है अतः मेरे पैसे बैंक मैं जो एटीएम इन्सुरेंस रहता है उसे दिलाने की कृपा करे या इस
"अकाउंट होल्डर पर उचित कार्यवही करे ओर मुझे मेरे पैसे वापस दिलाये मै पुलिस कम्पलेन और बैंक स्टेटमेंट अटैच कर रहा हु
कृपिया मेरी मदत कीजिये
धन्यवाद "

Hdfc bank mis-guidance from credit card & collection department.

Hdfc bank credit card customer, please aware from this kind of scamming.
They are totally scammers.

My credit card number: [protected]
Card holder name: suresh kumar
Mobile number: [protected]
Email: [protected]@gmail.com

My name is suresh kumar, i have a salary account in hdfc bank, with creadit card.
I had not deposited payment for my credit card from last 2 monthes i. E. May & june & in july
Hdfc bank will hold rs. 13000 from my salary account, then hdfc co0llection department
Called me up and said please pay your pending card payment then i said you have already
Blocked my rs. 13000, please deduct your pending amount from their. Then executive said
No, we cant deduct from that hold amount, pay online seprately for the same.

After 1 month, rs. 1 lac payment deposited in my account, then hdfc bank auto debited rs. 48000
(Why they don't deduct total amount of rs. 52, 000 whereas only 48, 000 deducted from my account,
That's why hdfc bank thinks that i countinouly paying that installments & card will be blocked.)
From my account. When i called customer care (Collection dept.) they said we settled your account.
After 2 days i called again the executive said you activate auto debit for your card.
Hdfc bank not even stand on one statement.

Now, i continously paying my installment & my card was blocked.

On 5 september 2017 while making payment through payzapp to tata sky the amount deducted from my bank account rs200/-has not received as they are saying it will be reversed in my bank account or payzapp will give credit in my payzapp wallet but till date payzapp had not given back, also on 30 aug 2017 i had ordered pizza and made payment through payzapp on first pizza order supposed to give cash back rs150/- that to with in 10 day but till date payzapp had not given my cash back

My registered number is [protected], i have initiated a 5000 transfer to my account using payzaap. The transaction was failed and the money was deducted from my account. I didn't got the refund yet. I am trying to contact customer care for past 5 days and the number is always busy. I have already sent many emails and i didn't get any reply. They will send only a auto respond email stating your query will be resolved in 24 hours. After searching i found that there are thousands of customers facing same problems and they didn't resolve the issue.
My mobile: [protected]
Transaction:[protected]rm15dn1

What is the correct way to get the refund. Shall we contact ombudsman for the issue?

Dear sir/mam

Payzapp transaction no. - 364153 (Failed transaction)
Date - 10/08/2017
Time - 13:30 hr
Amount - 165 ₹
Name - divakar pant
E-mail - [protected]@gmail.com

Complaint reference no.- lw-55195

I am regular user of payzapp app. I complaint two time earlier by call support and by email also but my amount is not credited.
Please credit my amount.
Thanks

Dear sir,

I was maintaining a credit card from hdfc bank & purchased for rs. 31500/- for 1st month & paid 21075/- after that i was paying continuously for rs. 5000/- ro 3500/- per month for around one year & hdfc still maintaining over than 50000/- outstanding against my card.

I am very disappointed from this mental torture so i made a final payment of 18000/- (Receipt lost but showing in statement).

Now when i have gone of portal of cibil as some bank refused me to issue new card it is showing that i m willful default for rs over than 1 lakh.

I would like to know that i can i resolve this issue or file a complaint against hdfc.

Jitin
+91-[protected]

As per form filling detail my sister got call letter for an interview for their pgdm course on 09sep2017 and her center is in gurgaon sector 15 office she traveled whole night to reach gurgaon to to give the interview. When she reached the venue they told that today"s interview has been canceled due to unavailability of interviewer. They told to come on 11sep2017 at their delhi office. Well this is not at all professionalism if you are pretending to be a big organisation and behaving like this.
Mob - [protected]

I transferred 5000 to my bank account. By mistake entered wrong ifsc code and faced timeout error. It has been an week still not received refund to payzapp. No reply for mails and customer care won't respond. What is this service, at least customer care must be available. Customers need some response from your side and i need immediate refund. You can contact me on [removed].

Hello hdfc bank team,

I have raised a complaint on 07/08/2017 regarding transaction dispute. I got debited from account rs.6498/- and my complaint number is [protected]. So could you please help me out in this issue.

Kindly check and rectify it asap also reverse the amount of rs 6498.10 to my hdfc credit card ending 0292. I have attached the transactions details which are not done by me even though debited to my account

Regards,
Pratyush pankaj
[protected]

Hi,

Declined transaction details and my mobile number

Details are given below.

Transaction id:[protected]eg64xw8

Transferred on : sat, sep 2, 17 : 10:31 am

My mobile number [protected]

Amount not refunded. Send a mil to support team, but no response.

Try to contact customer care team but its always busy.

Do needful support.

Regards,
Avinash

My name is sasibhushanarao. A
I used payzapp, txn id:[protected]hi74jy2, date:[protected], friday
Second one: txn id:[protected]dg49gy7 date:sep8, 2017
Amount deducted in my account not credit in wallet and bank,
The customer care always bisy
Very cheated and suffered for amount
But not received please solve my problem
My contact no.[protected]
My mail:[protected]@gmail.com
Door. No.20-13-15/2
Lankaveedhi street, vizianagaram (Vi) (Po) (Mdl)
Viziamnagaram dist-535002

I tried transferring a sum of 5000 from registered mobile no [protected] to hdfc account the amount got deducted and later i have not received any funds in my account.

The amount got deducted and later i havent received any message or call.

Customer care service is pathetic i am calling since morning but no response

Here i am attaching snapshot for the same please refund the amount i need it on urgent basis.

I used hdfc bank payzapp to transfer money to my friend on 2/09/2017.5000 rs, transaction failed few minutes its success but mount not credit to my friend account.5000 rs debited in wallet. Still now not refound and costumer care no [protected] no working and support mail also sending system generete mail. Thats watste. Please help me to get my 5000 please

Hi,
I was trying to transact the money five days before through payszapp unfortunately the process was stopped in between the transfer. But my amount was credited from account. When it will be debited to my account. I was trying to reach you many times by call but unable to reach you. Please do the needfull as soon as possible.

Thanks,
Krishnaraj k.

I am the hdfc payzapp customer. I tried transfering the amount from my credit card through this app on september 2nd. I transferred 10, 000 rs, but 5, 000 amount went missing. I tried to connect the payzapp customer service but it was not working. Please help me with this issue. They are not responding properly.

My contact number:[protected]...

On date 30th aug i was trying to add 5000/- to my payzapp wallet using my sbi debit card: [protected], and the transaction reference number is:[protected] and then amount was deducted from my account but it’s not credited in to my payzapp wallet. When i contacted to payzapp support centre and asked about the same then they had informed me that your refund is already initiated and it will credited to your account immediately or maximum 1-2 days but till now i had not received any kind of refund and today again same thing happen for recharge purpose i was adding 1736/- to wallet through my sister's axis bank credit card [protected] the amount was deducted but its not credited to payzapp wallet or my credit card account.

So my total 6736 rupees has been stuck due to payzapp.

I want a salutation as soon as possible.

I have hdfc bank credit card no.[protected]. Card payment being made through my hdfc bank saving a/c no [protected] through auto pay. On 21.07.2017 my bank a/c was sddenly blocked due to nonsubmission of kyc. My card auto payment could not be made on due date & penalty of late fee imposed. Kindly back it & amt may be credited in my card ac.

Amol y. Nanoskar
1/5, laxmi dham niwas,
Sai nagar, troli line,
Bhandup (E) – 400042
Saving account no. [protected]
Mob no. [protected]

To,
The branch manager,
Hdfc bank (Branch – 0012)
386, veer savarkar marg,
Opp. Siddhivinayak temple,
Prabhadevi, mumbai – 400025

Sub: request for reversal of amb charges else closing of saving...

Hi

Good afternoon
​​
To whomsoever it may concern​

This is regarding the due levied to me in ​my ​credit card statement.

As per your bank, i have swiped my credit card of hdfc bank twice amounting to ​rs.​ ​​10​, ​000​ each to withdraw cash from citibank atm. But you can check in my previous i have never used credit card for atm cash withdrawal and as per my knowledge i have not withdrawn cash in april month also which your bank is claiming from me.

I would request kindly provide me the ej copy for both the transactions done.

And prior to this, when i raised complaint with your bank for both the transactions, your bank has reversed me one transaction amount of 10000 in the month of m​ay​ ​2017 and stated that the second complaint is in process, and after constant follow-ups for ​4​​months still that complaint is in progress.

And now after ​4 ​​months again​, ​ you people have debited my account by ​rs.​ ​​10​, ​000 stating that you people have by​ ​mistakenly reversed ​rs. ​10​, ​000 and that the citibank is claiming for that amount after ​4 ​months and so you have marked lien for the same ​on ​my credit card. As per rbi guidelines, atm transactions get settled by bank the next working day itself. So​, ​ once the amt is reversed then again claiming for that am​ount ​4 ​months later was not that bank settled their transactions the same month, i really din​'​t understood this logic so i am not at all going to pay the am​ount at all​ and ​ i want this charges to be waived off from my card as soon as possible.​​

Also, the second amount which is not getting reversed, i want it to be reversed on priority. Also the finance charges which you people have charged me ​right from the month of april 2017 till date ​i want same to be reversed and to clear that entries from my statement as it is spoiling my ​cibil report.

Also send me my ​cibil​​ report.

​ phone bankers keep the call on hold for 15-20 mins and then they disconnect the call same goes with their supervisors, team leads and their managers as well, they do a fake promise by stating " sir, we will call you in 7 working days, still i have not received any call from them, its been around a month and a half now.​ being a loyal customer of hdfc from last 7 years now and giving business to hdfc as you can check my account and still hdfc is not concerned about my issue. This is how hdfc investigates the fraud transaction and complains which is very serious? If i want credit card and loan hdfc executives calls me 10​​ times in a day, for that they can call then why not for dis? After continuous followups with bank regarding this issue they only reply by saying your, dispute is under investigation, what investigation you are doing please share me investigation {progress report with me in next 48 hrs after receipt of this mail​.​

Kindly do the needful on priority as i already kept patience for too long, ​ if ​​​i don't get ​any ​resolution on ​this, ​ then i​'ll​ take necessary actions against this complaint.

​​ if you require any assistance, please reply back to me & i'll be happy to help you.​

Regards,
Jimit shah

My phone number - [protected]. I have done a 5000/- transaction on 4th september 2017 to my credit card account (Card no-[protected], money got detected from my payzapp wallet but the amount was not credited to credit card account and still not refunded, the customer care is worst they are not responding properly, what kind of services are you providing and plz refund my amount back right i need that money its very urgent... Plz