HDFC Bank Complaints & Reviews

Address: Kolkata, West Bengal, 700124

Website: WWW.HDFCBANK.COM

Dear all,

Myself prabir sarmadhikary, a hdfc bank credit card holder, applied credit card last year which was life time free as mentioned in credit card application form. But yesterday credit card division has deducted rs 1100/- as membership fee.
It is my humble request to you to reverse the charges as early as possible.
Complain
Regards,

Prabir sarmadhikary
Mob no: [protected]

Oct 11, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

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Address: Kanchipuram, Tamil Nadu, 602105

Hi, i am using the payzapp to transfer the amount to my bank account. On 04/09/17 01:19 pm i transferred 5000 to payzapp to my icici bank account. But the account number made wrongly entered 5000 it is not a valid account number. But the amount was debit in my payzapp wallet. But still now the amount was not get back to my payzapp wallet. I can't to contact payzapp customer care. This is very disappointment i trust the hdfc bank so that i use this app but it's very disappointment like this happend transaction is is[protected]fp69iz3 please refund the amount to payzapp wallet.

Oct 26, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Sep 09, 2017

Updated by Rajsamuels16 Hi, I am using the payzapp to transfer the amount to my bank account. On 04/09/17 01:19 pm I transferred 5000 to payzapp to my ICICI bank account. But the account number made wrongly entered 5000 it is not a valid account number. But the amount was debit in my payzapp wallet. But still now the amount was not get back to my payzapp wallet. I can't to contact payzapp customer care. This is very disappointment I trust the HDFC bank so that I use this app but it's very disappointment like this happened transaction is is[protected]fp69iz3 please refund the amount to payzapp wallet.
I already raise the complaint but not response still now.my mobile number is [protected].i am a non HDFC account holder.I have credit card login only. I also mentioned the transaction ID.Please resolve the issue and refund my amount as soon as possible.

Verified Support

Sep 25, 2017

HDFC Bank Customer Care's response "Dear Customer,

That sounds concerning. For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

-Bejoy
HDFC Bank Customer Assistance"

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Address: 560103

Hi team,

I am having an issue with my payzapp account with registered mobile number ([protected])
Pyzapp card number: [protected]

On sep4th 2017 i made the transaction through the payzapp account. I sent the amount of 5000 rs to another mobile number. The amount was deducted from my account but not loaded to that number.

When i tried to calling the customer care people, always not connecting and i mailed to them twice, but no response.

Please help me on this, revert back my amount to the account again.

Thanks
Gopi

Oct 28, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 20, 2017

HDFC Bank Customer Care's response Dear Customer,

Post checking the details, we see that the P2P sends money transaction for Rs.5, 000.00/- on 04-Sep-2017 and the transaction had failed. The refund for the same had been credited to your PayZapp wallet [protected] on 08-Sep-2017. The refunded amount was utilized for further transactions.

Anay,
HDFC Bank Customer Assistance

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Address: 620102

This is naresh kumar, i lost my debit card so i hotlisted my debit card and i requested for reissue. Due to change of address my atm has been resent to branch then i updted my new address again i requested for reissue its been more than fifteen days i didnt recieve. I called to customer care they said will take the request and u will get atm card within one week but from courier they called me and said ur address is nt yet changed so we sent back the courier. For customer care they charge 1 rupee i have spent more than 50 rs for customer care. Very worst response and they are cheating through customer care like when they are about to connect to telecaller they will cut the phone. This is ridiculous

Oct 12, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 08, 2017

HDFC Bank Customer Care's response "Dear Customer,

I request you to share your card/account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance"

Sep 18, 2017

Updated by Er naresh Its been more than ten days and my debit card not yet recieved and on 12 th september a hdfc authority called me and said that i will recieve my card within five days today is 18 th not yet recieved worst response and commitment

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Address: Kangra, Himachal Pradesh, 176061

Hi,

My name is chandan guleria, i used my net banking and after 10 minutes i got a call form this number stating they are calling from hdfc bank. They want to confirm whether i am using my internet baking or not and from where i am using my internet banking. I have not shared any information with them, just want to know if this number belongs to hdfc or not....

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I have a saving account in hdfc branch. On 20th july i used my card for the payment of 550₹, that payment was failed but the amount was deducted from my account. Reference no is[protected] and my account number is [protected]. Please refund my payment. Also attaching letter issued on 16.09.17 by credited account holder. I also post many compliments on [protected]@hdfcbank.com but nothing is done till date.

+1 photos

Sep 21, 2017

Complaint marked as Resolved

Today amount is refunded into my account.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2017

HDFC Bank Customer Care's response Dear Customer,

We note that our team has responded to you on email on September 11, 2017 with regard to the disputed transaction. The email Interaction ID is:[protected].

-Bejoy
HDFC Bank Customer Assistance

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Address: 600001

Hi, i had a salary account in hdfc bank chennai but it is inactive for more than a year after i have left my job. Post which i haven't used the account or i haven't confirmed them to active it to a saving account. Moreover i haven't provided my aadhaard no. Also but now suddenly getting msg that due to non-maintenance charge.
Why should i maintain balance in a bank in which i haven't activated any savings account?
Please clarify and deactivate whatever account you have in my name.

Thanks
Karthik j

Oct 17, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

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I am getting a regular phone call on my no - [protected], for selling the policy.
Each time i request to remove my number and they confirm that the number will be removed. Inspite of several reminders to remove my phone number from the data base, no action is being taken.

I had already registered one complaint on 9th aug'17. But till date no action is taken.
When i inquired from a call (Received from[protected] at 04:29pm, 07/09/2017) about the source of my data, i got information that there is mr. Ganesh chaturvedi, manager - regional office,, new delhi, who is circulating the number.

The calls are very disturbing and annoying.

Requesting to kindly take action on this.

Oct 14, 2017

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Sep 08, 2017

HDFC Life Customer Care's response Hi, we will get the provided no.'s checked and authenticated by having the investigation done. Once the investigation report is out, you will be replied by us. -- Manish.

Verified Support

Sep 13, 2017

HDFC Life Customer Care's response Hi, I would like to inform you that post conducting the investigation and verification of the above mentioned contact no. by us, it is revealed that the mentioned no. is not associated and neither is registered with HDFC Life. Further, I request you to be cautious and on guard against such unwanted calls. Also, I would request you not to act on any such information received in the name of HDFC Life, or IRDAI. I apologize for the inconvenience caused to you in this regards.-- Manish.

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Address: Bhojpur, Bihar, 802301

Sir today i prabhanjoy narain mishra went to hdfc bank, pakri ara, with bearer cheque of 35000/_. They forcly gave 2000/ in 1 n 2 rs coin, this is horrible to carry. With discussion by manager mr kumar ankit he behaves like criminal and abusing that he might do fir against me. This is not a right way to talk with customers.
Please take action.
Regards
P n mishra

Oct 17, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account, complete address of the branch, date of your visit to the branch and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

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Address: Kamrup Metropolitan, Assam

Sir,
My policy no. Is 16262673.
My last and final payment date was 28.08.2017. Though i have opted for ecs payment option, i have paid all previous payment by cheque. Last year the sbi account was closed for personal reason. This year i want the payment through cheque only but i have been informed that i could not make my payment due to non receipt of non-clearance information from bank. I want to make payment immediately so that i may not loose any benefit of this policy. Please do needful so that i can pay my amount at an earliest. For information i am at guwahati and in touch with hdfc life - guwahati branch and obliged.
Regards.
My mail address: [protected]@yahoo.com

Manas majumdar

Oct 11, 2017

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Sep 08, 2017

HDFC Life Customer Care's response Hi, please note that the concern has to be shared with us by the customer either from his registered Email Id or via letter duly signed by the customer. Here, in this policy, there is no Email Id registered in our record so we would suggest you to inform the customer to submit his complaint letter to an of his nearby HDFC Life branch for us to have a look into it.

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I have a failed transaction with txn id:[protected]vh87yo1 and i have not received a refund yet.
All the support channels have also been irresponsive.

Some feedback:
Please kindly make sure that at least there should be a channel to register complaints about payzapp transactions with an issue of a reference id so that the users can be sure that the issue will be addressed and can be tracked.

The phone number is always busy, email, social media is not responsive. How can this instill trust?

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Sep 8, 2017

Verified Support

Dear Customer,

That sounds concerning. For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

-Bejoy
HDFC Bank Customer Assistance

Reply

B

bharat kumar panwar

from Noida, Uttar Pradesh

Sep 12, 2017

Load Money Worth Rs19999 through credit card on 1Sept 2017 for mobile no [protected], but it failed saying app error but money has been charged with my credit card. there is no response from customer care..it is never reacheble. No response for mails either. i want to know the status of my refund

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Address: Kolkata, West Bengal, 700129

Dear concern,

Pl help me to revarsal of the charge amount rs.2950/- which they said free from bank.
Now after commitmentgiven by staffs and bank manager they are not doing anything from madhyamgram branch, kolkata 700129.
They are harrisingharrising me and misguided also.
Please help.
Card details mentionedbelow-

Cardnmber. [protected] acount number.[protected]

Prabitra dey sarkar
[protected]
[protected]

Oct 12, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2017

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

-Bejoy
HDFC Bank Customer Assistance

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M

Mohammad amanullah

Sep 7, 2017

Dear sir i am in trobule that when i use internet banking i am not recieve OTP SO please help me otp is geting in my mail so can't any transaction and i am not in india i can't go my nerest branch so please assit me
Abreeq.[protected]@gmail.com
Cos.id 72873723
A/c no.[protected]

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S

Surendrji

from Jaipur, Rajasthan

Sep 7, 2017

I made a transaction of rupees 5000 on 29 august 2017 from my credit card to payzapp, money debited but not credited to payzapp account, transaction failled .when called to the customer care number no response at all.

pls help me
thnx

surendra singh
[protected]

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S

Sanjay Upreti

Sep 7, 2017

My account[protected] in hold for credit card payment but yesterday done payment so plz unhold account

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Address: Aurangabad, Maharashtra, 431003

Website: www.hdfc.com

I applied for a credit card online and expected it to reach after 21 days as mentioned and then on the 20th day the card was declined. No reason given.
Although i hold a current account, a savings account, a loan with the bank and haven't defaulted even once, my credit card application was rejected.

Now, later one of the branch guys told me that there is a surprise verification that i failed because at the time of verification there was no one present at my residence. Well when i found out his visit time, he came during my office hours and did not even call on my mobile.

That's that now i cannot apply for a card for another 6 months.

Oct 13, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your card application and contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

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Address: New Delhi, Delhi, 110060

Website: booking.com

Hotel tunga international, mumbai has been paid hotel reservation charges on my hdfc bank credit card even after cancelation of booking made on booking.com.

This is breach of trust by the site. Details of transaction are with hdfc bank. Even after submission of dispute details on mail cc. [protected]@hdfcbank.com on 11th july i have recieved no resolution of dispute.

Oct 11, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your card, issue details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

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B

bunga chengaiah

from Idukki, Kerala

Sep 7, 2017

Sir I'm Chengaiah.b, i had unable to take my ATM pin last 4months.but I have credit on this number 15000 .now I'm in other state.but ATM in my home. Money is urgent my family members. Solve this problem. My number:[protected]

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S

subhakanta swain

from Mumbai, Maharashtra

Sep 7, 2017

Hi There,

FYI amount of 1792.37 get deducted from my account for the purpose of railway ticket booking without booking the ticket.
Ref no:[protected] on dated 01-sep-2017.

Can you please update me by when i will get refund of the same amount in my account.

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Address: Chennai, Tamil Nadu

My company started a salary account for me in hdfc. But they forget to use that account to credit salary, so bank passed a low severity memo on that account. Now i want that account back. I submitted a re-kyc form on[protected]. They told me it will take max. 4 days to activate my account. But it's being 6 days since i submitted that form. I have money locked in that account. I am not able to take that out.

My account number: [protected]

Oct 12, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2017

HDFC Bank Customer Care's response Dear Customer,

We have checked our records and found that your account has been activated. You may operate your account without any hassle.

-Bejoy
HDFC Bank Customer Assistance

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Address: 632513

I am a hdfc bank credit card holder. The bank has debited rs. 2499/- from my credit card number ending with 2784 with my concern (While calling take decision to say yes) on date: 31/08/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.2499/-

Oneassist relationship number : 2610303
Name :- kannan
Mobile no. :- [protected]
Credit card number ending :- xxxx2784

+1 photos

Oct 11, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 09, 2017

HDFC Bank Customer Care's response Dear Customer,
we have taken note of your comments expressed and you may look forward to receive a response to your e-mail id in 12 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].
-Manoj
HDFC Bank Customer assistance

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I'm hdfc credit card holder. The bank has auto debited rs 1899/- from my credit card number ending with 3119 without my concern on 05/09/2017. I have registered only for one year. I'm not interested in your service at present. So, cancel the membership and refund this debited amount 1899/- as soon as possible.
Thanks

One assistant relationship number:. 1272963
Name : palem nikhil prasad
Mobile number : [protected]
Credit card number ending: 3119

Oct 12, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2017

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed and you may look forward to receive a response to your e-mail id in 12 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected]

-Bejoy
HDFC Bank Customer Assistance

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S

Sandip Dagde

from Mumbai, Maharashtra

Sep 7, 2017

Dear sir i want to stop auto debit facility for airtel mobile recharge Rs. 100 for [protected] and Rs.100 for [protected] my customer id is 65049775. Sandip M. Dagde and my email id is [protected]@gmail.com

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V

vamshender

from Hyderabad, Telangana

Sep 7, 2017

Hi i have added 5000 from my CC card and got into wallet but wen i transferred to bank account 5000 but got deducted but not credited into bank account and wallet is 0. transaction error status
TXN ID :[protected]iS91zB1

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I transferred rs. 20000/- from my account to another account through imps on 4th september 2017.
Money debited but not credited to beneficiary account, and in status its showing payment successful. Please kindly refund my money or resolve the issue
My name is avijit das and other details are as below:
Rrn reference number: [protected]
User reference number: [protected]
Beneficiary a/c no: [protected]
Beneficiary ifsc code: yesb0cmsnoc
From account: [protected]

Oct 8, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 07, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

Sep 15, 2017

Updated by aniavi Hi,

I have replied back but didn't back response yet.

Thanks & Regards,
Avijit

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C

car & Tech Solutions

from Chandigarh, Chandigarh

Sep 7, 2017

Dear
Sir / madam

I was send money to my friend through hdfc chiller app.but in chiller app request is still pending...please akosha solve my problem...

imps amount missing (hdfc to yes bank) - Comment #2843261 - Image #0

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M

Muli vinod

from Mumbai, Maharashtra

Sep 7, 2017

Hi, I have Added Money in PAYZAPP through SBI credit card, Transaction got failed, but money is deducted from credit card,
Please Refund my money back to my credit card

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HDFC Bank Customer Care's response, Sep 11, 2017

Verified Support

Dear Customer,

That sounds concerning. For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

-Bejoy
HDFC Bank Customer Assistance

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Address: Hyderabad, Andhra Pradesh, 500088

I tried transferring 5k from my credit card to my payzapp account, the transaction was unsuccessful. Then again i did a transaction fro another 5k, it failed again. 10k has been cut from my credit card but nothing reached my payzapp wallet. I tried mailing/calling payzapp customer care but no response from them. Please let me know when i can get my money back.

Oct 10, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 08, 2017

HDFC Bank Customer Care's response Dear Customer,

That sounds concerning. For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

-Bejoy
HDFC Bank Customer Assistance

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Sir, today 06/09/17 i installed you payzap android app on my mobile and followed the instructions for registration and adding money the first one registration done in good but when adding the money from my credit card after the completing the transaction it showing that transaction failed... I thought i made some mistake and i repeated it again but the result is same stating that your transaction is failed... And the amount rs/- 300/- from my credit card is debited and no money balance is showing in payzap account... Pls help in regarding...
Thank you..

Oct 9, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 08, 2017

HDFC Bank Customer Care's response Dear Customer,

That sounds concerning. For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

-Bejoy
HDFC Bank Customer Assistance

HDFC Bank Complaints & Reviews

File a complaint to HDFC Bank

HDFC Bank reviews & complaints page 1149

credit card

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refund status

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money deducted from the payzapp account but not loaded to the mobile number on 4th september

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atm reissue

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phone number +914461607475

refund of the payment

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salary account

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complaint against phone calls which are still coming daily.

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criminals like behaviour by manager

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timely payment of my policy-regarding

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failed transaction not refunded and support not reachable

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wrong credit card bill and bank misguidance

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credit card declined

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breach of trust of website booking.com supported by hdfc bank credit card.

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activation of a dormant account

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cancellation of one assist membership

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cancellation of one assist membership

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imps amount missing (hdfc to yes bank)

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amount deducted from credit card not reflecting in payzapp

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regarding transaction failed...

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