HDFC Bank Complaints & Reviews

I am an hdfc bank customer, i have my corporate a/c. My a/c no is "[protected]" from date 01/01/2016 to till date hdfc bank has deducted money from my a/c for amb chrg incl st & cess for nov2016 and amb chrg incl st & cess for dec2016 etc,. How will u deduct my balance without giving any notice. Now want to refund back my money as soon as possible. I want close my account. My contact no is +91-[protected].

Hi team,

This is regarding hdfc term policy application no[protected]
Policy no 19373317.

As i have already mentioned in my previous email that i was suffering from asthama in my childhood and i am using asthalin rotocaps whenever i have breathing problem. I have mentioned the same on the application form as well.

Also i don't have any medical documents for the same as it was diagnosed in my childhood.

If you require any further medical tests it should done from your side and i am not going to pay the cost for these tests.
As nothing regarding this was mentioned to me while i was purchasing the policy.

It's been more than 3 months i have purchased the policy and till now i have not received any policy documents.

I also received a call from your end the executive name is tiwari who confirmed to me that everything is done and i would receive the policy in next two days. But i have not received the policy till date.

I am ready to undergo any medical test you require but i am not going to pay the cost for the same.

Please look into this on priority and do let me know when will i receive the policy document.

If you don't want to provide me the policy i need the complete policy amount with interest till date.

Such a fraudulent bank hdfc, never seen a worst bank like this, i had a negative balance agree, i went spoke to the bank manager his name narayan nayak from madiwala branch, and he said there will be no more money deducted from your account, i confirmed it and next month again when my salary got credited with out even giving any intimation through phone or mail they deducted the full amount with was in my card, 19th sept 2017, i want the bank to compensate what ever the loss i went through, i went to the branch to complaint about this, but the staff had lot of attitudes dint not even responded to the queries, this was so uncomfortable, the movement you go out and there is no balance in the account bank deducting amount with out any intimation

By mistake payment and plss refund mony my credit card account

Consumer no:[protected]
Avinash ashok waydande
Gat no. 295, flat no. A1-3, a/p. Yawat
412214

Receipt of online bill payment
Consumer number, bu, pc: [protected], 4701, 04
Charged amount: rs. 6400
Receipt number: txhc46106587
Receipt date: 19-sep-17
Bank authorization id: 196697
Paid using: bd_etrans netbanking
Receipt type energy bill

I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 4372 without my verification on date:21/09/2017. I am not interested about this service and don't want this membership. So cancel the membership and refund this debited amount of rs.1299/-

Oneassist relationship number : 2799529
Name :- maneer rastogi
Mobile no. :- [protected]

I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 5378 without my concern on date: 22/09/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Oneassist relationship number : 2803608
Name :- ravi kumar n
Mobile no. :- [protected]
Credit card number ending :- 5378

Dear sir please provide the noc of my vehical no mh32g/4457 my vehical is hypothetical to centurian bank wardha branch for the year[protected].
The loan is completed in 2004. I request you to pleas provide noc for further rto procedure my mobile no [protected]. I already submit the letter to hdfc bank for noc of my vehical but still not get any answer.
Thank you
Manoj pawade

I am a hdfc bank credit card holder. The bank has auto debited one assist from my credit card number ending with 9876 without my permission on date:20/09/2017. And i have already email this matter on [protected]@oneassist.in and only receive that our customer service team will be responding to you within 48 working hours. And service request number for the email query is: 2371334. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount. And never ever renew this kind of service without permission

My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the month of march i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. After that i never logged in to my account through net banking and i do not have a debit card (Lost in 2 years back and i never requested for a new one). I logged into my account for some reason on 1st september 2014 and i see that i have rs -7745.08 in my account. I request you to please take action against this bank.. Thay have no right what so ever to do whatever they want without informing the customer

Why you people are doing this... Had taken personal loan-350000rs in hdfc bank and you people have deducted 6000rs inclusive all charges with gst and again without intimation you had taken 849 rs (Inter-brn cash chg incl gst 040917-mir[protected] what is this?? I want my money back...

Please dont use hdfc credit card/debit card as they are deducting gst without intimation. This is really unfair...

I did ask officially to stop time to time messaging of the mentioned subject with immediate action but still i am getting the same to be stopped immediately. I have already applied the grievances through my net banking instagram formats which was duly accepted by you, yourselves. Periodic deduction of rs. 15.00 is unwanted for.

Jaharlal paul. Acc. No. [protected]. (Sb) ifsc: hdfc0001932.

(M) [protected].

I have a made fund transfer of rs 5000 from payzapp app to my friend account on[protected] the transaction get failed. But money didn't credited to my payzapp wallet or my friend bank account i have called on customer support no. [protected] and ask for clarification of refund they could not give a proper information, many a times the is in waiting, and when connected to executive they don't cooperate with me.

Attached here transaction receipts..

Hi,

I am chithra prabha. V. My personal identification number is 35307551. Last 7 years i am using this account which was salary account now turned to a personal account. Since last month i lost rs1500 deducting by hdfc bank without any notice. I am holding this account only due to my fd. If bank is not ready to revert my amount back then forcefully i need to withdraw my fd and close this account forever. Please revert the amount asap

My name narasimhapnarasimhappa s. My account number is [protected]. And contect no [protected]/[protected]. I have a salary account in hdfc bank in 2016 which was opened by my previous company where i was working 1 year back. But i have left that company in 2016 dec. Becouse of some personal problems. But now i'm reeving non maintenance charge from hdfc. I checked my balance in my account then i found that i have fined around rs2804.72. It's 600/ month. It's really made me disappointed. I request you to please waive off all the penalties from my salary account. My atm card number 4854xxxxxxxx6078. Branch: hsr layout sector 1 bangalore next to nift.#665 27th main 3rd.

I deposited 35 k in my hdfc salary account. After a on 21st of sept'17 there was a deduction of rs.177.00 including gst for depositing the money in the hdfc branch which was apparently not my home branch.

Kya phaltu giri kar rah hai kuch bhi charges aur mera atm lost hojane ke baad bhi mai new atm apply karne gaya to muje platinum debit card diya uska charge 750+gst hai wo charge activate hone ke baad bataya...in hdfc ranjangaon branch
My emai [protected]@yahoo.com aur contact [protected] ac no [protected]

Bad servise from hdfc..

Applied for hdfc personal loan even got messages that loan accepred. Ref no. 50983018. Principle amount also fixated. Used to get atleast 2 -3 calls from hdfc till i applied loan. But after appplying no one responding. The f. O of hdfc vijaywada even calling all day times he is not answering calls. We apply loans beacuse o[censored]rgent needs and the way these pppersonnel irresponsible behaviour made me lose the trust i have on hdfc. My son is going to become nri and planned to taake account in hdfc before. But now i am pplanning to shift away from hdfc. Really disappointed. Is this the way hdfc treats a customer? Below attaching call record to ur banking personel

Hi sir,

I have a made fund transfer of rs 5000 from payzapp app to my saving account on[protected] the transaction get failed and money didn't credited to my payzapp wallet. I have called on customer support no. [protected] and ask for clarification of refund they could not give a proper information.

For your information i have attached the screen shot of my transaction details. Could you please help me to get my amount back.

Thanks,

I am lost my mobile so i need to update my current mobile number with my credit card. But procedure is very challenging with hdfc credit card. I send mobile number change request form to credit card department but not yet updated. I am unable to doing any online transaction. Would request you please update my number. My card ending with 7941.

Thanks

Regards
Ram vikash verma
[protected]

To,
The consumer court,
Mumbai;

Subject: mental harassment complaint against hdfc bank ltd.

Dear sir/madam,

The case regarding mental harassment complaint against hdfc bank ltd. I have loan and credit from hdfc bank where in last month due to emergency reason i went to my native place...

I had not made payment for the loan and credit card last month... But when they (Hdfc bank) contacted me i have conveyed them the msg that once i am in mumbai i'll completely pay all ur dues.

After conveying also... They have used foul languages and used to harrase us like anything. My dad has blood pressure problem and he has collapsed twice due to this people.

They mentally tortured us, used foul languages and threatened us also...
Because of this condition my whole family is in shock state and we also got humiliated in our society because of this.

I just want to ask, this is procesure to behave with your customer...

Kindly help...

Thanks & regards,
Roshan behera

This is mohammed abid shaikh i do have salary account # [protected] and hdfc bank credit card # "[protected]" i do have many complaints related to this credit card. Since mar 2016 i was complaining related to monthly statement. I had complained that i am not getting sms alerts related to monthly statement. And i am not getting hardcopy of monthly statement. Consecutive six months complained for the same reason. Every months i was told that it will be resolved. I had checked with mobile service provider related to sms alert, but it is okay from their end. My complaint was not resolved by hdfc. Then i stop making the payment in the month of oct 2016. After getting calls from collection department in the month of dec 2016 i made a payment. I saw that i had been charged many unnecessary charges (Late payment fee, loan pre-closure charge and financial charges) in my monthly statements. I did have the loan on card, that loan was pre-closed by hdfc without informing me and i have been charged pre-closure charges also.

In the month of dec 2016 i spoke one of the customer service executive of hdfc, he told me that once i will make the minimum payment my card will be active and all the charges will be reversed. I had made the minimum payment my card got activated, but i did not get the reversal. I called again to hdfc customer service i spoke with floor supervisor "ranjit singh" he told me he will reverse the charges for late payment fee as well as the financial charges. He cannot reverse the charges for loan pre-closure. But i got only reversal of late payment fee, there was no request was taken for reversal of financial charges. Then i called again to hdfc customer service. I spoke with one of the executive of hdfc. She took the request for reversal of all financial charges, but i saw only partial charges got reversed. So i called again to hdfc customer service and spoke with different executive as well as supervisor. I had even spoken with floor manager "vishal thakur" everyone told me that they will take the request and amount will be reversed, but no request was taken and no reversal is done. And everyone at customer service told me that they will take the complaint, but no complaint was raised. Every time i got false commitment from hdfc customer service. Every time different executive and supervisor just gave the false promise. Every time person at the customer service said no complaint/request is raised, and now taking the new request/complaint. But nothing was done from customer service. I do have the recordings of all the calls, that i can share.

In the month of august 2017 my salary account with hdfc bank was blocked by hdfc itself. I had again done the follow up with hdfc bank jvlr branch. I had spoken with collection department of hdfc bank, they told me that my total outstanding is around 113000 rs and to do settlement i have to pay around 64000 rs. The supervisor of hdfc bank collection department told me that he will send the email to concern team and will inform me about exact ammount for the settlement. I was doing the follow up with them, but i did not get any reply from collection team. By the time from my account 34, 675.33 rs was auto debited by hdfc bank without informing me. Then i visited again to hdfc bank and asked them to do settlement. They arranged the call back from concern team. I received the call after five days and executive told me to pay more 72000 rs to do settlement. Earler when my outstanding was 113000rs they asked to me pay around 64000 rs for settlement, now outstanding is only 83000 rs so they are asking me to pay 72000 rs. And in 64000 rs my salary account was just blocked amount was not debited. After debiting 34, 675.33 they are asking me to pay more 72000 rs.

So i desided to close my hdfc bank salary account and i visited again to hdfc bank jvlr branch. They are not closing my account. First they said we will send the email to concern team and will close the account. After week i visited again to check whether i can close the account or not, they said did not get reply from concern team. They sent email again to another team, now they are saying they cannot close my account. Since, this is my salary account this account is not linked with credit card. But then to they are not closing my account.

Now, i am totally frustrated with hdfc bank. I want someone to look into this matter and do the needful. I want my complaints to get resolve.