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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 1153

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M
Murali_naya3
from Chennai, Tamil Nadu
Sep 6, 2017
Resolved
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Address: 600010
Website: hdfc

Dear sir,
My customer id is 61689316 my name muralidharan m i have a hdfc cc last 4 no is 4963 i want to change my mobile number all ready i have submitted the request form submitted in west mamba lam branch and kilpauk branch and thiruvanmuiyur branch in july month but still i have not received any sms in bank side kindly clear this issue my old phone is [protected] and new mobile no is [protected]

Regards,
Muralidharanm
Oct 7, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 06, 2017
HDFC Bank Customer Care's response
Dear Muralidharan,

Please write to [protected]@hdfcbank.com with the complete address of the branch where the request was submitted along with your complete new address.

-Bejoy
HDFC Bank Customer Assistance
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    K
    Kartheek Nani
    from Hyderabad, Telangana
    Sep 6, 2017
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    Address: Hyderabad, Andhra Pradesh

    My self kartheek, i have payzapp with my hdfc linked debit card while i was trying to add money to my payzapp wallet it's not credited but my money deducted from my hdfc account.. That money 12, 000 after i tried to reach the
    Number which they are provided in support/feedback but it's been busy and his returned my call.

    12, 000 is huge amount for me now, credit my money into my account asap..
    HDFC Bank customer support has been notified about the posted complaint.
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      1
      123@gmail
      from Bengaluru, Karnataka
      Sep 6, 2017
      Resolved
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      Resolved

      Address: Bangalore, Karnataka, 560045

      I have forget my credit atm pin please send to my registered mobile number [protected] or email. My credit card number [protected] please send as soon as possible it's urgent requirement. I have tried in net banking but not able to generate pin i can able to generate instant pin but thorough that am not able to making any transaction. So require credit card atm pin only
      Sep 6, 2017
      Complaint marked as Resolved 
      Fodxxmxjdm kzkxdk jxks. Jssk. Ksxkcxk
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 06, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      We have reviewed your comments expressed with regard to your Credit Card Pin. We request you to contact our Phonebanking officers at 6160616 for further assistance in this regard.

      -Bejoy
      HDFC Bank Customer Assistance
      Today i was add money form 10000 payzep. But did not add money Showing in fail . But my account cr with money... plz reslove my problem.
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        L
        LAHU BHAWAR
        from Morjim, Goa
        Sep 5, 2017
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        amount deducted from card but not added to payzapp wallet

        Hi team,

        Please look into below issue.

        I have loaded 5000 rs into my account from my card and have seen the failure message after this. I see that the amount is debitted from my card but is not reflecting on the payzapp balance and also could not see the update in the recent transactions.

        I need my money to be loaded on payzapp or should be refunded to my credit card.

        I am completely...
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        A
        Asif Baig
        from Mumbai, Maharashtra
        Sep 5, 2017
        Resolved
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        Resolved

        Address: Thane, Maharashtra, 401107

        Dear San,
        I Asif karim Baig had purchase a swift dzire vehicle on 20th dec.2013 on finance from HDFC

        Request you plz share my car loan statement of my swift dzire my loan code is 26629751
        Request you plz mail the statement & pending amount on my mail id asif786070.[protected]@gmail.com

        If any query please feel free to call undersigned

        Regards,
        Asif Baig
        [protected]
        Oct 14, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 13, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        We are working on your concerns vide ref no:[protected] and will get back to you in 3 working days.

        -Bejoy
        HDFC Bank Customer Assistance
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          R
          RaviKumar Guvvala
          from Hyderabad, Telangana
          Sep 5, 2017
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          Address: Hyderabad, Andhra Pradesh, 500084

          Dear Sir / Madam,

          This is in regards to Online Fund transfer from my payzap account mistakenly transferd into ICICI A/C. No.[protected].

          Request you to please revers the transaction to My ICICI Savings A/C No.[protected]

          Pay Zap Number : [protected]
          Payzap Gmail. [protected]@gmail.com
          Transaction ID:[protected]mF67rK6
          Dated: 03/09/2017

          Name: ravi kumar
          Savings A/C No.:[protected]
          Branch: miyapur branch, hyderabad
          Contact: [protected], [protected]
          +1 photos
          HDFC Bank customer support has been notified about the posted complaint.
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            R
            rajpalsingh85
            Sep 5, 2017
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            Resolved

            Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
            Website: Payzapp application

            Hello team,

            I had done 3 transaction rs 20000 each through citi bank credit card on 3 different payzapp account i. E [protected], [protected], [protected] some how one transaction of rs. 20000 was unsucessfull. Amount is deducted from my credit card but not credited in payzapp account. Thse transaction was done on 04/09/2017 aprox time 4:00- 7:00 pm.

            I would request you please cancel or refund one transaction of rs 20000.

            Rajpal singh
            [protected]
            [protected]
            [protected]@gmail.com
            Aug 6, 2021
            Complaint marked as Resolved 
            Dear Customer,

            We wish to inform you that the load money transaction of Rs.20000/- dated 4th September 2017 was failed. The refund has been initiated back to the account on 8th September 2017 to card number ending 4049. Please find below the details for assistance & request you to get in touch with the respective bank for the refund procedure.

            Acquiring Reference Number- 75260777247001076582791

            Note - Refund will take 5 working days to be credited in the source card from the date of refund.

            For any further assistance please feel free to email us at [protected]@payzapp.in or call us at[protected]Toll Free)

            Bejoy
            HDFC Bank Customer Assistance
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              R
              raman donepudi
              from Hyderabad, Telangana
              Sep 5, 2017
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              Address: 500084

              Hi team,

              I have seen a very wierd behavior with this payzapp application.

              I have loaded 5000 rs into my account from my card and have seen the success message after this. I see that the amount is debitted in my account but is not reflecting on the payzapp balance and also could not see the update in the recent transactions.

              I need my money to be loaded on payzapp or should be refunded to my credit card.

              I am completely dissappointed with this app.

              It's been 30 hrs since i ended with this failure and no update.

              Need help asap!!

              Regards,
              Raman
              [protected]

              Payzapp — money debited

              I have loaded 192 rs from HDFC credit card to payzapp wallet on 3rd sep 2017...amount debited from my credit card... Till now it is not added into my payzapp wallet and not refunded back to my credit card...
              Please do the needful support.

              My no: [protected]
              Mail id: [protected]@gmail.com

              Thankyou..
              PIYUS SATPATHY
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                M
                Munish.scm
                from Korampallam, Tamil Nadu
                Sep 5, 2017
                Resolved
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                Resolved

                Address: 641003

                Sir
                My name is muniasamy. I was employee of hdfc bank. I was worked as current account sales officer in hdfc bank from june 05 2015 to december 4 2015. I didn't get my salary slip and pf number. Now i need it for job purpose. So please send me 6 month salary slip and my pf number. My mail id (Munish. [protected]@gmail
                Com) mob:[protected]

                Thanks
                Regards
                Muniasamy s
                Oct 7, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 06, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to write to exit.[protected]@HDFCBank.com along with ur employee code, Supervisor name and contact details, office location where you were working and contact details. Will get back to you.

                -Bejoy
                HDFC Bank Customer Assistance
                Hello Sir,
                My name is Raj Kumar Gupta. I had PNB debit card which I try to withdraw Rs.100/- from HDFC ATM. Money has not withdrawal but Rs. 100/- had debited. I had this photo which I am uploading. My PNB debit card no. [protected].

                Mo. [protected]
                Regards,
                Raj Kumar Gupta

                for salary slip and pf number - Comment #2841693 - Image #0
                for salary slip and pf number - Comment #2841693 - Image #1
                I tried to send 10, 000 to another payzapp wallet. But the transaction failed and also amount deducted from my wallet. So please look in to this issue asap

                for salary slip and pf number - Comment #2841720 - Image #0
                Sir,
                Aaj Maine apna HDFC bank sa 4000 rs ka transfer Kiya SBI bank me apna payZapp sa mobile no:- [protected] but mera bank sa 8000 rs deduction hua hai or Maine sirf 4000 rs he wallet me add Kiya hai pata nahi kaisa 8000 rs deduction hogya hai mera account sa. Please refund my money back.

                for salary slip and pf number - Comment #2841723 - Image #0
                for salary slip and pf number - Comment #2841723 - Image #1
                Sir,
                Am a hdfc account holder, used my payzapp account with mobile number [protected] me added 4000/- through my HDFC bank to payzapp wallet and transfer an amount of rs.3950/- on 04th September 2017 to my brother SBI bank but sir mera HDFC bank sa 8000 deduct hogya hai.
                I need my money back please it urgent refund my money

                for salary slip and pf number - Comment #2841725 - Image #0
                Sir my account no. [protected]plc sir my mobile no. Change new number. [protected] plc Register plc
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                  S
                  Suri Pulapa
                  from Surat, Gujarat
                  Sep 5, 2017
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                  Address: Navsari, Gujarat, 396324

                  This is suribabu my payzapp account mobile no: [protected].
                  On september 5th 2017. I tried to add an amount of 5000 to my payzapp wallet with credit card.

                  Amount is debited from my credit card. But not credited in my payzapp wallet.

                  Please check my transactions once.

                  Customer care is not responding, and toll free number is always busy.

                  I already sent a mail to support of payzapp still no respose.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    sunder ganapathy
                    from Bengaluru, Karnataka
                    Sep 5, 2017
                    Resolved
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                    Resolved

                    Address: 560001
                    Website: hdfc net banking

                    On 4th septemeber-17 i have transferred by net banking rs 35000/ to my hdfc card no [protected]. I did not receive sms for having received this amount. When i called yesterday night the call center i was informed that sometimes it takes 24 hours to resolve.

                    To avoid late payment i have once again paid rs 31000/ today for which i have received the sms.

                    Kindly look in to my transaction of rs 35000 yesterday and revert.

                    Regards

                    Sunder ganapathy
                    Oct 11, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 06, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We are in receipt of your payment of Rs. 31, 000 on September 5, 2017 and the same has been credited to your Credit Card account on the payment due date. The relevant credit for the same will reflect in your September 2017 statement. We request you click on the "View unbilled transaction link" in the "Credit Card" option on our netbanking facility to view the above credit on your card account.

                    -Bejoy
                    HDFC Bank Customer Assistance
                    Sep 06, 2017
                    Updated by sunder ganapathy
                    dear Sir/Madam;

                    what about the Rs 35000/ deposited on 4th September-17.

                    kindly confirm status.

                    regards

                    sunder.
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                      K
                      Kumara12
                      from Delhi, Delhi
                      Sep 5, 2017
                      Resolved
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                      Resolved

                      Address: New Delhi, Delhi, 110059
                      Website: Payzapp

                      I added 5000rs using a master debit card, it has been deducted from the bank but not updated on the app.
                      Pls resolve it asap.

                      Registered number: [protected]
                      Account name: amit kumar
                      Registered email: 50. [protected]@gmail.com
                      The transaction was made on 30th august.


                      Account: in[protected]
                      App version: 3.01.06.04 [3010604]
                      Phone make/model: motorola xt1635-02
                      Android version: 7.1.1
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Sep 05, 2017
                      Updated by Kumara12
                      I just got a call from you guys and they asked me my bank account and then said I will refund it from here then please remove the complaint as soon as you get refund. They asked me the Otp twice and took 31.900 rs in first transaction and 15000rs in second transaction.
                      Another one is calling me to check and said it's a fraud transaction and I will check this. He is also asking me the Otp I didn't give it to him.

                      The one who charged me is [protected] and second one is [protected].

                      Pls look into this, I want my money back.
                      Dear Customer,

                      Our PayZapp team had responded to you through e-mail. he transaction of Rs.5000/- has failed and the refund has been initiated to your account on 31st August 2017 to card number ending 6761. Please find below the details for assistance and request to get in touch with the respective bank for the refund procedure.

                      Acquiring Reference Number- 75260777242001058084472
                      RRN Number:[protected]

                      Note - Refund will take 5 working days to be credited in your source card.

                      For any further assistance please feel free to email at [protected]@payzapp.in or call on[protected]Toll Free)

                      -Bejoy
                      HDFC Bank Customer Assistance
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                        A
                        Abhishek V Tiwari
                        from Mumbai, Maharashtra
                        Sep 5, 2017
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                        Address: Thane, Maharashtra, 401107

                        Hi team,
                        I tried to transfer an amount of rs.5000 to a bank account from payzapp but the transaction got failed.
                        The money shows debited from my payzapp account but as transaction was failed it didn't credit back to my payzapp account.
                        I have confirmed with the beneficer and he did not get any money.
                        Where is my money. Please reply.
                        Mob. No.[protected]
                        HDFC Bank customer support has been notified about the posted complaint.
                        Salom Jerlin customer from trichy HDFC bank.i have availed car often i am getting call from this number [protected][protected] a woman named divya is speaking and threatening me and using abusing and insulting words for loan payment.really I m much worried about this kindly take necessary action immediately or else I will move to legal steps.
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                          A
                          amirdha
                          from Bengaluru, Karnataka
                          Sep 5, 2017
                          Resolved
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                          Resolved

                          Address: 560095

                          Hello,

                          I have purchased some items in life style koramangala and item worth 1789.00 rs on 10th aug 2017 and i have tried to pay amount via my hdfc debit card. The amount is detected from my account and but the from their end it is notified as it was cancelled please check the utid:00131016. Again i paid.
                          The amount is not refunded yet. I have raised the complaint to lifestyle and they provide the service request number as 367327.

                          I have approched the hdfc customer care as well for the same issue (Hbl=[protected]. They have mentioned excess amount is detected from the account and amount will be credited. But as of now my amount is not credited. It is more than 25 days. I really disappointed with the issue is not rectified. Kindly help me for the same.

                          Regards,
                          Amirdha. T
                          +1 photos
                          Oct 7, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 06, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Request you to provide us your customer Id/card number, issue details, transaction details, date/time of transaction and registered contact details by writing from registered email ID at [protected]@hdfcbank.com. Please mention Reference Id TTU[protected] in the subject line. Our concerned team will get back you. –Natasha

                          -Manoj
                          HDFC Bank Customer assistance
                          Sep 07, 2017
                          Updated by amirdha
                          Hello Sir,

                          I have raised the complaint with Dispute form and the amount is transferred by today.

                          Thank You,
                          Amirdha. T
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                            M
                            makkena vijay krishna
                            Sep 5, 2017
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                            Address: Hyderabad, Andhra Pradesh, 500072

                            Dear sir,

                            I tried to add money to payzapp from icici credit card on 1st sep-17. Money deducted from credit card, but it hasn't added to payzapp. Since then i have tried to reach out to customer care, but customer care number is not working. I have kept a mail to payzapp, still no response from them.

                            Name: vijaya krishna
                            Phone no: [protected]
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              sree.24
                              from Bengaluru, Karnataka
                              Sep 5, 2017
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka
                              Website: HDFCbank.com

                              Hi i am a holder of hdfc regalia card where i had received priority pass for using lounges across airport terminals which is complimentary for some visits on yearly basis. I had used the priority pass in may in international terminal on 28th may and also few other times later. Unfortunately for may i have been billed 1800 rs. Reason not known, here are the issues
                              1. I have not submitted my credit card during the visit, so i dont have any idea how they had debited charges. Priority pass says that to check with hdfc and hdfc says otherwise

                              2. As per new policy hdfc says priority pass card should be used in international airports and regalia to be used in domestic airports. Who informed and when? Sending spam emails wont help here hdfc

                              3. Without my approval or signature its a conduct of breach to debit my account. I had not used the card for paying even a penny in lounges

                              4. My relationship banker and branch is absolutely not returning my calls or trying to help despite they know the situation.

                              Being a patron of hdfc with all my investments, portfolio in hdfc for last 8 years, now i feel betrayed with worst ever relationship i ever had. Time to quit hdfc at the same time i wont pay 1800

                              My number is +91 [protected]
                              Oct 7, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 06, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Request you to write to [protected]@hdfcbank.com along with your complete issue, card, charges and registered contact details. Please mention Ref ID- TTU[protected] in the subject line for me to track your mail and assist you better.

                              -Bejoy
                              HDFC Bank Customer Assistance
                              Hi did they resolved your issue?
                              I am also facing the same problem they charged me for last 3 lounge visit and they didn't communicated to me with any means and now they are saying we already informed to you.
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                                K
                                Karra Alekhya
                                from Hyderabad, Telangana
                                Sep 5, 2017
                                Resolved
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                                Resolved

                                Hi,
                                I have used my payzapp account with mobile number [protected] to transfer an amount of rs.5000/- on 31st august. I used wrong account number which doesn't exist. The amount got deducted from my account. And when i called for the support they mentioned me that it is a failed transaction and the amount will be credited in my wallet within 5 working days. But still i didn't get any refund and there is no update at least to track. Hoping for the sooner response.

                                Thanks.
                                +1 photos
                                Oct 8, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Sep 05, 2017
                                Updated by Karra Alekhya
                                HDFC Bank — payzapp refund not received even after 5days

                                1 Review
                                Ka Karra Alekhya on Sep 5, 2017 Mark as Resolved

                                Hi,
                                I have used my payzapp account with mobile number [protected] to transfer an amount of rs.5000/- on 31st august. I used wrong account number which doesn't exist. The amount got deducted from my account. And when i called for the support they mentioned me that it is a failed transaction and the amount will be credited in my wallet within 5 working days. But still i didn't get any refund and there is no update at least to track. Hoping for the sooner response.

                                Verified Support
                                Sep 06, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                That sounds concerning.​ For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

                                -Bejoy
                                HDFC Bank Customer Assistance
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                                  K
                                  Kola Prithvi Raj
                                  from Hyderabad, Telangana
                                  Sep 5, 2017
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                                  I have tried to add rs. 4000 to my payzapp wallet from my debit card and the money has need deducted from my bank account.

                                  But money is not reflecting in payzapp wallet. Neither it is showing the same in the recent transactions. Thought my bank statement is showing that money has been deducted to payzapp.

                                  It has been 4 days and no email response nor the customer care response.

                                  Kindly resolve the issue or i may need to go consumer court.

                                  Mob no. [protected]
                                  Email: [protected]@gmail.com
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                                    R
                                    RamyaDevi Bojja
                                    from Chirala, Andhra Pradesh
                                    Sep 5, 2017
                                    Resolved
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                                    Resolved

                                    Address: Visakhapatnam, Andhra Pradesh

                                    I purschased clothes in max and paid the bill.
                                    I paied the bill using my debit card...
                                    1st time me swipe the card and removed it and the transaction is cancelled but the money is debited from the account but the bill was incomplete.
                                    2nd time we swipe and didn't took the card untill the transaction is completed... And the amount was debited and the transactions is sucessful.

                                    The provlem is first the amount debited is not credited till now.
                                    Can you please make credit my amount back and its very emergency we need for our medical purpose...

                                    Please help me out from the problem
                                    +1 photos
                                    Oct 7, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 06, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Request you to provide us your customer Id/card number, issue details, transaction details, date/time of transaction and registered contact details by writing from registered email ID at [protected]@hdfcbank.com. Please mention Reference Id TTU[protected] in the subject line. Our concerned team will get back you. –Natasha

                                    -Manoj
                                    HDFC Bank Customer assistance
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                                      M
                                      mdhyani
                                      from Chennai, Tamil Nadu
                                      Sep 5, 2017
                                      Resolved
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                                      Resolved

                                      Address: Gautam Buddh Nagar, Uttar Pradesh

                                      Sir

                                      Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card# [protected].

                                      I would also request you to please clear my name from cibil as the settlement was successfully closed in a single payment on 23rd august 2017.

                                      In this regard i talk to your customer care executive ms. Poonam on 24/8/2017 through phone no.[protected] she told me that noc will be send to me on my e-mail id within 4 to 5 days. But till date i have not received my noc and no one lift your grievance cell care no.[protected]. You are therefore, requested to send noc letter to me immediately.

                                      My details are mentioned below.

                                      Name: suneel dhyani
                                      Credit card number : [protected]
                                      E-mail id : [protected]@yahoo.co.in
                                      Address : nios, a-24/25, institutional area, sector-62, noida - 201309 up
                                      Oct 8, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Sep 05, 2017
                                      Senthil Perumal's response
                                      [protected]
                                      [protected]

                                      I got calls from the above numbers, claiming that they would resolve the complaint

                                      Their accent is unprofessional and asked my CC No. I refused to give and started to shout. They cut my call and went into unreachable

                                      So beware people who want to cheat others are monitoring this site and ll take advantage
                                      Verified Support
                                      Sep 07, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We have taken note of your comments expressed with regard to your credit card and as on date there is nil outstanding on your card account. We take this opportunity to clarify that all Banks are required to provide their customer database to regulatory authorities periodically. We also wish to inform you that the CIBIL reports will be refreshed every 45days. All financial institutions governed by RBI guidelines update such information to CIBIL (Credit Information Bureau of India).For further clarification. you may write to us at: [protected]@hdfcbank.com and we shall assist you.

                                      -Bejoy
                                      HDFC Bank Customer Assistance
                                      Mr.Bejoy.

                                      did a transaction of 50000 RS, which got failed but money deducted from my SBI account on Sep 2nd 2017 but it is not added PayZapp wallet .
                                      No Transaction ID nothing dispalys in app
                                      My mobile no is [protected],
                                      The payzapp customer care no is gimmic to outside world.

                                      noc letter - Comment #2840956 - Image #0
                                      I applied for personel loan 25 days ago and i was insured that i will get loan amount within a week. But after more than 25 days i am not getting loan amount bcoz of poor management. Worst experience...
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