HDFC Bank Complaints & Reviews

Hi team,

I have seen a very wierd behavior with this payzapp application.

I have loaded 5000 rs into my account from my card and have seen the success message after this. I see that the amount is debitted in my account but is not reflecting on the payzapp balance and also could not see the update in the recent transactions.

I need my money to be loaded on payzapp or should be refunded to my credit card.

I am completely dissappointed with this app.

It's been 30 hrs since i ended with this failure and no update.

Need help asap!!

Regards,
Raman
[protected]

Sir
My name is muniasamy. I was employee of hdfc bank. I was worked as current account sales officer in hdfc bank from june 05 2015 to december 4 2015. I didn't get my salary slip and pf number. Now i need it for job purpose. So please send me 6 month salary slip and my pf number. My mail id (Munish. [protected]@gmail
Com) mob:[protected]

Thanks
Regards
Muniasamy s

This is suribabu my payzapp account mobile no: [protected].
On september 5th 2017. I tried to add an amount of 5000 to my payzapp wallet with credit card.

Amount is debited from my credit card. But not credited in my payzapp wallet.

Please check my transactions once.

Customer care is not responding, and toll free number is always busy.

I already sent a mail to support of payzapp still no respose.

On 4th septemeber-17 i have transferred by net banking rs 35000/ to my hdfc card no [protected]. I did not receive sms for having received this amount. When i called yesterday night the call center i was informed that sometimes it takes 24 hours to resolve.

To avoid late payment i have once again paid rs 31000/ today for which i have received the sms.

Kindly look in to my transaction of rs 35000 yesterday and revert.

Regards

Sunder ganapathy

I added 5000rs using a master debit card, it has been deducted from the bank but not updated on the app.
Pls resolve it asap.

Registered number: [protected]
Account name: amit kumar
Registered email: 50. [protected]@gmail.com
The transaction was made on 30th august.

—
Account: in[protected]
App version: 3.01.06.04 [3010604]
Phone make/model: motorola xt1635-02
Android version: 7.1.1
—

Hi team,
I tried to transfer an amount of rs.5000 to a bank account from payzapp but the transaction got failed.
The money shows debited from my payzapp account but as transaction was failed it didn't credit back to my payzapp account.
I have confirmed with the beneficer and he did not get any money.
Where is my money. Please reply.
Mob. No.[protected]

Hello,

I have purchased some items in life style koramangala and item worth 1789.00 rs on 10th aug 2017 and i have tried to pay amount via my hdfc debit card. The amount is detected from my account and but the from their end it is notified as it was cancelled please check the utid:00131016. Again i paid.
The amount is not refunded yet. I have raised the complaint to lifestyle and they provide the service request number as 367327.

I have approched the hdfc customer care as well for the same issue (Hbl=[protected]. They have mentioned excess amount is detected from the account and amount will be credited. But as of now my amount is not credited. It is more than 25 days. I really disappointed with the issue is not rectified. Kindly help me for the same.

Regards,
Amirdha. T

Dear sir,

I tried to add money to payzapp from icici credit card on 1st sep-17. Money deducted from credit card, but it hasn't added to payzapp. Since then i have tried to reach out to customer care, but customer care number is not working. I have kept a mail to payzapp, still no response from them.

Name: vijaya krishna
Phone no: [protected]

Hi i am a holder of hdfc regalia card where i had received priority pass for using lounges across airport terminals which is complimentary for some visits on yearly basis. I had used the priority pass in may in international terminal on 28th may and also few other times later. Unfortunately for may i have been billed 1800 rs. Reason not known, here are the issues
1. I have not submitted my credit card during the visit, so i dont have any idea how they had debited charges. Priority pass says that to check with hdfc and hdfc says otherwise

2. As per new policy hdfc says priority pass card should be used in international airports and regalia to be used in domestic airports. Who informed and when? Sending spam emails wont help here hdfc

3. Without my approval or signature its a conduct of breach to debit my account. I had not used the card for paying even a penny in lounges

4. My relationship banker and branch is absolutely not returning my calls or trying to help despite they know the situation.

Being a patron of hdfc with all my investments, portfolio in hdfc for last 8 years, now i feel betrayed with worst ever relationship i ever had. Time to quit hdfc at the same time i wont pay 1800

My number is +91 [protected]

Hi,
I have used my payzapp account with mobile number [protected] to transfer an amount of rs.5000/- on 31st august. I used wrong account number which doesn't exist. The amount got deducted from my account. And when i called for the support they mentioned me that it is a failed transaction and the amount will be credited in my wallet within 5 working days. But still i didn't get any refund and there is no update at least to track. Hoping for the sooner response.

Thanks.

I have tried to add rs. 4000 to my payzapp wallet from my debit card and the money has need deducted from my bank account.

But money is not reflecting in payzapp wallet. Neither it is showing the same in the recent transactions. Thought my bank statement is showing that money has been deducted to payzapp.

It has been 4 days and no email response nor the customer care response.

Kindly resolve the issue or i may need to go consumer court.

Mob no. [protected]
Email: [protected]@gmail.com

I purschased clothes in max and paid the bill.
I paied the bill using my debit card...
1st time me swipe the card and removed it and the transaction is cancelled but the money is debited from the account but the bill was incomplete.
2nd time we swipe and didn't took the card untill the transaction is completed... And the amount was debited and the transactions is sucessful.

The provlem is first the amount debited is not credited till now.
Can you please make credit my amount back and its very emergency we need for our medical purpose...

Please help me out from the problem

Sir

Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card# [protected].

I would also request you to please clear my name from cibil as the settlement was successfully closed in a single payment on 23rd august 2017.

In this regard i talk to your customer care executive ms. Poonam on 24/8/2017 through phone no.[protected] she told me that noc will be send to me on my e-mail id within 4 to 5 days. But till date i have not received my noc and no one lift your grievance cell care no.[protected]. You are therefore, requested to send noc letter to me immediately.

My details are mentioned below.

Name: suneel dhyani
Credit card number : [protected]
E-mail id : [protected]@yahoo.co.in
Address : nios, a-24/25, institutional area, sector-62, noida - 201309 up

Sir,
I applied for credit card, very next day i submitted my documents and application. After reviewing my application i was told i will receive card within 10 days. It is now more than 3 weeks i have no response. I checked on your website it's showing in process
My ref no: [protected]w1

Kindly get back to me in this as i am waiting for the same

Regards,
Jijo gleetas
[protected]

4th september, 2017

Dear sir,

Subject: cyber fraud from my hdfc bank credit card of rs. 110444.32 on 25.08.2017 around 00:26:09 hours same debited in my credit card statement.

Reference: my new credit card number xxxx xxxx xxxx 2782

Hdfc bank reference number [protected].

Dear sir,
I am writing to dispute a billing error/unauthorized transaction in my credit card statement as per the enclosed screen shot copy of my hdfc credit card statement. You have wrongly debited online cyber fraud payment with charges on my hdfc bank credit card statement. The amount is showing related to online cyber fraud transaction/unauthorized transaction because of someone used my credit card in the midnight without otp, password and credit card in lacks of rupees. This is negligence of hdfc bank and also not able to provide proper security while using online hdfc bank credit card. I am not responsible for such type of payment and i will not pay for any payment related to online cyber fraud from my hdfc bank credit card without otp, password and credit card.

As per the rbi revised guidelines date 6th july 2017 dbr. No. Leg. Bc.78/09.07.005/2017-18

In revised guidelines rbi clearly said that a customer will have zero liability in respect of a fraudulent transaction if there is contributory fraud or negligence on the part of the bank, irrespective of whether or not the transaction is reported by the customer.

Please investigate this matter and remove all the payment related to online cyber fraud in the name of geico*auto macon dc from my hdfc bank credit card and correct the billing amount as soon as possible.

Thanks & regards
Suryakant chaudhary

Cc to indian consumer complaint forum

Dear mr. Brahamanand,

Kindly confirm for your kya i would like to inform you that yesterday mr deepak [protected] (As per hdfc the caller who made call behalf of me to block my card) said his uncle went him sangroor (Punjab) hdfc branch to know his account number and they given him my account number.

And due to suspicious info mr deepak called up in your ccc to block his card but there is totally mistake from your side that fresher ccc executive close my card.

So i need strict action against sangroor (Punjab) branch manager and i need appropriate compensation for mental and medial harassment with my family due to this card block.

And i will not give much more time to play with mail-mail.

Today i need your decision else you will see in court because i am documenting everything with me.

My account no - [protected] (Pradeep kumar yadav)

Branch0 noida sector 1, pin-201301

Note :if you want i can share call recording with mr deepak also.

Regards,
Pradeep yadav
Samsung india electronic
Desk phone:[protected]Mon - sat, 09:00 am - 06:00 pm)

— original message —

Sender : nri. [protected]@hdfcbank.com

Date :[protected]:10 (Gmt+9)

Title : re: fraud with my debit card

Dear sir,

Greetings from hdfc bank!!

Kindly provide us your account details to check the status of your card.

If you have any further queries, kindly contact us on the below mentioned number.

Thank you for banking with hdfc bank!!!

Regards,
Brahamanand
Customer services

Hdfc bank ltd, 104, juma al majid
Commercial building. Trade center road,
Opp. Burjuman centre, p. O. Box - 64546,
Dubai, uae. Ph[protected]
Office timings: saturday to wednesday : 09:00 am to 05:00 pm

Thursday : 09:00 am to 01:00 pm

Friday : weekly off

Our abu dhabi office : 203, salam hq, salam street, opp. Abu dhabi municipality, p. O. Box - 106514, abudhabi, tel no :[protected], email [protected]@hdfcbank.com

Inactive hide details for pradeep kumar yadav — 09/04/2017 01:40:14 pm — dear sir, this is the regarding my platinum visa capradeep kumar yadav — 09/04/2017 01:40:14 pm — dear sir, this is the regarding my platinum visa card ending with …2546 my name is pradeep kumar

From: pradeep kumar yadav
To: "aditya. [protected]@hdfcbank.com", "[protected]@hdfcbank.com", "nri. [protected]@hdfcbank.com",
Date: 09/04/2017 01:40 pm
Subject: fraud with my debit card

—

Dear sir,

This is the regarding my platinum visa card ending with …2546
My name is pradeep kumar yadav and my reg. Mobile no - [protected] and dob is 15.05.1987.
What happen today when visited atm to withdraw money i was shocked that card is invalid.
And i made call in ccc super visor mr hiren patel said one my relative mr deepak [protected] called and said block this card and ccc block my card.
So my question is that if mr deepak did not confirmed my details and how card block?
If he (Mr deepak) confirmed my details let me know the call recording of mr deepak.?
I am dam sure that no one can confirm my details accept or you (Hdfc)
I wants re-issue card without any cost at my place with above explanation.
Otherwise i will go consumer forum against this fraud case.
I am waiting your sincere reply….

Regards,
Pradeep yadav
Samsung india electronic
Desk phone:[protected]Mon - sat, 09:00 am - 06:00 pm)

_
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Hi... This is rajasekharareddy. K with credit card no [protected] have already called customers care and blocked my card and broke the card into 4 pieces but still iam receiving the bills instead iam not having credit card also and no single usage also. I request hdfc to stop the billings and no bill should be despatched and pls close my card

Thanking u,

Hi,

I have added 5000 rs to my payzapp wallet from my credit card on 05/09/2017.

But it deducted from my credit card and not added in to my wallet (Mobile no./user name – [protected]).

Please resolve this issue and refund my money back asap.

Note:- i couldn’t able to reach over customer care no.[protected]

Thanks & regards,

Sai kumar
[protected]

Hi,

Today i used my payzapp account to add 4600 rs but the money got deducted from my hdfc credit card and showing zero balance in payzapp account.

Kindly refund the amount to my source bank or add money into payzapp account as i have to pay my bill.
I have trusted payzapp to be the trusted app for my convince payment but it has been a disappointment.

Mobile no: [protected]
Email...

I added money in my payzapp wallet through credit card. Amount os deducted from my card account but didnt recieved to payzapp wallet.
I have shooted mail to payzapp support but still no response.
I tried calling payzapp customer care it ssys number is switch off.
Pl help and resolve the query.
Payzapp wallet details

I recieved automated email from support but no response.

Since payzapp seems to be of reputed bank such kind of iisues should be resolved asap.

No response from long time make me feel disappointed.

[protected]