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HDFC Bank Complaints & Reviews

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Updated: Feb 20, 2026
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HDFC Bank reviews & complaints page 1152

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S
suresh201016
Sep 7, 2017
Resolved
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Dear sir,

Loan account :35572424
Name: suresh chander kandpal
Cont: [protected]

I would like to settle my loan which i have been unable to pay you for a long time. I was paying normally when i was in barclays. Due to some circumstances, i lost my job. Then i was admitted to the hospital due to dengue. During this, my younger sister marriage has been fixed. I have lost all my savings. From last one year and more, i was unable to make payment. As i am unemployed and do not have a job. I am not able to pay for my post paid the mobile bill which was around 2000. It is been more then eight months now i did not pay the bill to vodafone. I am in critical financial condition. Rith now my wife also not with me she left me and my son is also with her. I am living with my friends as due to recovery agents my father not allow me to come. They frequently visited my house and threatening them, they go to our locality and spoke with others regarding this. Some times i went to deprecation and thought of suicide. I do not have much and would like to settle the loan with the max that i can pay the amount of rs 35000/- in two or three installments. I have been getting threatening calls from collection department telling me that they know my house address (I have phone call records for the same if required) hence please help to get this closed.

Hope you will look into it and resolve it for me. As i am in deep disappointment right now and not able to tackle the situation.

Regards,
Suresh kandpal
Oct 17, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 11, 2017
HDFC Bank Customer Care's response
Dear Customer,

We have taken up the matter with concerned team and will revert to you on your registered email id in 5 working days . The reference number for your query is[protected].

-Bejoy
HDFC Bank Customer Assistance
Sep 14, 2017
Updated by suresh201016
Thanks for your reply,

the case has been taken into the consideration and hope I will get the resolution soon.
And many thanks to consumer complaints board to look into this. I appreciate your efforts.

Thanks again.
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    F
    Furniture
    from Noida, Uttar Pradesh
    Sep 7, 2017
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    Resolved

    Address: 110015

    Hi team,

    I don't know why 177.00 rs. Got deducted for '1. Inter-brn cash chg incl gst 230817-mir[protected] and 2. Inter-brn cash chg incl gst 210817-mir[protected] same day 2 time. From my hdfc bank account, please explain me this properly else refund my money back.

    My account number :

    Savings account no.: [protected].
    Milan kumar
    Oct 20, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 11, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    The charges pertain to cash transactions done on August 21, 2017 and August 23, 2017. The charges are levied as per the Bank's Schedule of fees and charges. Please visit the URL below to know the fees and charges applicable to your account:
    http://www.hdfcbank.com/personal/fees_charges/fees_charges

    -Bejoy
    HDFC Bank Customer Assistance
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      C
      cadeepak07
      from Noida, Uttar Pradesh
      Sep 7, 2017
      Jun 7, 2023
      This thread was updated on Jun 7, 2023
      Resolved
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      Resolved

      mandate for debit - frequency adho

      I have received the following sms from bank:

      Dear customer mandate reference no: hdfc[protected] issued to banyantree services limited with value rs. 100000.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.

      I have not given any mandate. Please resolve the issue. Screen shot of the sms is attached herewith....
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      S
      sarma000000
      from Kolkata, West Bengal
      Sep 7, 2017
      Resolved
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      Resolved

      Address: Kolkata, West Bengal, 700124
      Website: WWW.HDFCBANK.COM

      Dear all,

      Myself prabir sarmadhikary, a hdfc bank credit card holder, applied credit card last year which was life time free as mentioned in credit card application form. But yesterday credit card division has deducted rs 1100/- as membership fee.
      It is my humble request to you to reverse the charges as early as possible.
      Complain
      Regards,

      Prabir sarmadhikary
      Mob no: [protected]
      Oct 11, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 10, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share your card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

      -Anay
      HDFC Bank Customer Assistance
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        R
        Rajsamuels16
        from Kanchipuram, Tamil Nadu
        Sep 7, 2017
        Resolved
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        Address: Kanchipuram, Tamil Nadu, 602105

        Hi, i am using the payzapp to transfer the amount to my bank account. On 04/09/17 01:19 pm i transferred 5000 to payzapp to my icici bank account. But the account number made wrongly entered 5000 it is not a valid account number. But the amount was debit in my payzapp wallet. But still now the amount was not get back to my payzapp wallet. I can't to contact payzapp customer care. This is very disappointment i trust the hdfc bank so that i use this app but it's very disappointment like this happend transaction is is[protected]fp69iz3 please refund the amount to payzapp wallet.
        Oct 26, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Sep 09, 2017
        Updated by Rajsamuels16
        Hi, I am using the payzapp to transfer the amount to my bank account. On 04/09/17 01:19 pm I transferred 5000 to payzapp to my ICICI bank account. But the account number made wrongly entered 5000 it is not a valid account number. But the amount was debit in my payzapp wallet. But still now the amount was not get back to my payzapp wallet. I can't to contact payzapp customer care. This is very disappointment I trust the HDFC bank so that I use this app but it's very disappointment like this happened transaction is is[protected]fp69iz3 please refund the amount to payzapp wallet.
        I already raise the complaint but not response still now.my mobile number is [protected].i am a non HDFC account holder.I have credit card login only. I also mentioned the transaction ID.Please resolve the issue and refund my amount as soon as possible.
        Verified Support
        Sep 25, 2017
        HDFC Bank Customer Care's response
        "Dear Customer,

        That sounds concerning.​ For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

        -Bejoy
        HDFC Bank Customer Assistance"
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          G
          Gopi Pokuru
          Sep 7, 2017
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          Address: 560103

          Hi team,

          I am having an issue with my payzapp account with registered mobile number ([protected])
          Pyzapp card number: [protected]

          On sep4th 2017 i made the transaction through the payzapp account. I sent the amount of 5000 rs to another mobile number. The amount was deducted from my account but not loaded to that number.

          When i tried to calling the customer care people, always not connecting and i mailed to them twice, but no response.

          Please help me on this, revert back my amount to the account again.

          Thanks
          Gopi
          Oct 28, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 20, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          Post checking the details, we see that the P2P sends money transaction for Rs.5, 000.00/- on 04-Sep-2017 and the transaction had failed. The refund for the same had been credited to your PayZapp wallet [protected] on 08-Sep-2017. The refunded amount was utilized for further transactions.

          Anay,
          HDFC Bank Customer Assistance
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            E
            Er naresh
            from Chennai, Tamil Nadu
            Sep 7, 2017
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            Resolved

            Address: 620102

            This is naresh kumar, i lost my debit card so i hotlisted my debit card and i requested for reissue. Due to change of address my atm has been resent to branch then i updted my new address again i requested for reissue its been more than fifteen days i didnt recieve. I called to customer care they said will take the request and u will get atm card within one week but from courier they called me and said ur address is nt yet changed so we sent back the courier. For customer care they charge 1 rupee i have spent more than 50 rs for customer care. Very worst response and they are cheating through customer care like when they are about to connect to telecaller they will cut the phone. This is ridiculous
            Oct 12, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 08, 2017
            HDFC Bank Customer Care's response
            "Dear Customer,

            I request you to share your card/account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

            -Bejoy
            HDFC Bank Customer Assistance"
            Sep 18, 2017
            Updated by Er naresh
            Its been more than ten days and my debit card not yet recieved and on 12 th september a hdfc authority called me and said that i will recieve my card within five days today is 18 th not yet recieved worst response and commitment
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              C
              Chandanguleria
              Sep 7, 2017
              Resolved
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              Resolved

              phone number +914461607475

              Address: Kangra, Himachal Pradesh, 176061

              Hi,

              My name is chandan guleria, i used my net banking and after 10 minutes i got a call form this number stating they are calling from hdfc bank. They want to confirm whether i am using my internet baking or not and from where i am using my internet banking. I have not shared any information with them, just want to know if this number belongs to hdfc or not....
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              S
              Savita Khatak
              from Mumbai, Maharashtra
              Sep 7, 2017
              Resolved
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              Resolved

              I have a saving account in hdfc branch. On 20th july i used my card for the payment of 550₹, that payment was failed but the amount was deducted from my account. Reference no is[protected] and my account number is [protected]. Please refund my payment. Also attaching letter issued on 16.09.17 by credited account holder. I also post many compliments on [protected]@hdfcbank.com but nothing is done till date.
              Sep 21, 2017
              Complaint marked as Resolved 
              Today amount is refunded into my account.
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 11, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              We note that our team has responded to you on email on September 11, 2017 with regard to the disputed transaction. The email Interaction ID is:[protected].

              -Bejoy
              HDFC Bank Customer Assistance
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                K
                Kar_rthik
                Sep 7, 2017
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                Address: 600001

                Hi, i had a salary account in hdfc bank chennai but it is inactive for more than a year after i have left my job. Post which i haven't used the account or i haven't confirmed them to active it to a saving account. Moreover i haven't provided my aadhaard no. Also but now suddenly getting msg that due to non-maintenance charge.
                Why should i maintain balance in a bank in which i haven't activated any savings account?
                Please clarify and deactivate whatever account you have in my name.

                Thanks
                Karthik j
                Oct 17, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 10, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                -Anay
                HDFC Bank Customer Assistance
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                  A
                  anuragpandeyb17
                  from Ranchi, Jharkhand
                  Sep 7, 2017
                  Resolved
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                  Resolved

                  I am getting a regular phone call on my no - [protected], for selling the policy.
                  Each time i request to remove my number and they confirm that the number will be removed. Inspite of several reminders to remove my phone number from the data base, no action is being taken.

                  I had already registered one complaint on 9th aug'17. But till date no action is taken.
                  When i inquired from a call (Received from[protected] at 04:29pm, 07/09/2017) about the source of my data, i got information that there is mr. Ganesh chaturvedi, manager - regional office,, new delhi, who is circulating the number.

                  The calls are very disturbing and annoying.

                  Requesting to kindly take action on this.
                  Oct 14, 2017
                  Complaint marked as Resolved 
                  HDFC Life customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 08, 2017
                  HDFC Life Customer Care's response
                  Hi, we will get the provided no.'s checked and authenticated by having the investigation done. Once the investigation report is out, you will be replied by us. -- Manish.
                  Verified Support
                  Sep 13, 2017
                  HDFC Life Customer Care's response
                  Hi, I would like to inform you that post conducting the investigation and verification of the above mentioned contact no. by us, it is revealed that the mentioned no. is not associated and neither is registered with HDFC Life. Further, I request you to be cautious and on guard against such unwanted calls. Also, I would request you not to act on any such information received in the name of HDFC Life, or IRDAI. I apologize for the inconvenience caused to you in this regards.-- Manish.
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                    M
                    mishipnm
                    Sep 7, 2017
                    Resolved
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                    Resolved

                    Address: Bhojpur, Bihar, 802301

                    Sir today i prabhanjoy narain mishra went to hdfc bank, pakri ara, with bearer cheque of 35000/_. They forcly gave 2000/ in 1 n 2 rs coin, this is horrible to carry. With discussion by manager mr kumar ankit he behaves like criminal and abusing that he might do fir against me. This is not a right way to talk with customers.
                    Please take action.
                    Regards
                    P n mishra
                    Oct 17, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 10, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your account, complete address of the branch, date of your visit to the branch and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                    -Anay
                    HDFC Bank Customer Assistance
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                      M
                      mithukamal
                      from Pune, Maharashtra
                      Sep 7, 2017
                      Resolved
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                      Resolved

                      Address: Kamrup Metropolitan, Assam

                      Sir,
                      My policy no. Is 16262673.
                      My last and final payment date was 28.08.2017. Though i have opted for ecs payment option, i have paid all previous payment by cheque. Last year the sbi account was closed for personal reason. This year i want the payment through cheque only but i have been informed that i could not make my payment due to non receipt of non-clearance information from bank. I want to make payment immediately so that i may not loose any benefit of this policy. Please do needful so that i can pay my amount at an earliest. For information i am at guwahati and in touch with hdfc life - guwahati branch and obliged.
                      Regards.
                      My mail address: [protected]@yahoo.com

                      Manas majumdar
                      Oct 11, 2017
                      Complaint marked as Resolved 
                      HDFC Life customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 08, 2017
                      HDFC Life Customer Care's response
                      Hi, please note that the concern has to be shared with us by the customer either from his registered Email Id or via letter duly signed by the customer. Here, in this policy, there is no Email Id registered in our record so we would suggest you to inform the customer to submit his complaint letter to an of his nearby HDFC Life branch for us to have a look into it.
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                        V
                        varshith ramachandra
                        from Hyderabad, Telangana
                        Sep 7, 2017
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                        I have a failed transaction with txn id:[protected]vh87yo1 and i have not received a refund yet.
                        All the support channels have also been irresponsive.

                        Some feedback:
                        Please kindly make sure that at least there should be a channel to register complaints about payzapp transactions with an issue of a reference id so that the users can be sure that the issue will be addressed and can be tracked.

                        The phone number is always busy, email, social media is not responsive. How can this instill trust?
                        Dear Customer,

                        That sounds concerning.​ For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

                        -Bejoy
                        HDFC Bank Customer Assistance
                        Load Money Worth Rs19999 through credit card on 1Sept 2017 for mobile no [protected], but it failed saying app error but money has been charged with my credit card. there is no response from customer care..it is never reacheble. No response for mails either. i want to know the status of my refund
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                          P
                          prakiti deysarkar
                          from Kolkata, West Bengal
                          Sep 7, 2017
                          Resolved
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                          Resolved

                          Address: Kolkata, West Bengal, 700129

                          Dear concern,

                          Pl help me to revarsal of the charge amount rs.2950/- which they said free from bank.
                          Now after commitmentgiven by staffs and bank manager they are not doing anything from madhyamgram branch, kolkata 700129.
                          They are harrisingharrising me and misguided also.
                          Please help.
                          Card details mentionedbelow-

                          Cardnmber. [protected] acount number.[protected]

                          Prabitra dey sarkar
                          [protected]
                          [protected]
                          Oct 12, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 11, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We have reviewed your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

                          -Bejoy
                          HDFC Bank Customer Assistance
                          Dear sir i am in trobule that when i use internet banking i am not recieve OTP SO please help me otp is geting in my mail so can't any transaction and i am not in india i can't go my nerest branch so please assit me
                          Abreeq.[protected]@gmail.com
                          Cos.id 72873723
                          A/c no.[protected]
                          I made a transaction of rupees 5000 on 29 august 2017 from my credit card to payzapp, money debited but not credited to payzapp account, transaction failled .when called to the customer care number no response at all.

                          pls help me
                          thnx

                          surendra singh
                          [protected]
                          My account[protected] in hold for credit card payment but yesterday done payment so plz unhold account
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                            J
                            Jeetendra Singh Saluja
                            from Aurangabad, Maharashtra
                            Sep 7, 2017
                            Resolved
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                            Resolved

                            Address: Aurangabad, Maharashtra, 431003
                            Website: www.hdfc.com

                            I applied for a credit card online and expected it to reach after 21 days as mentioned and then on the 20th day the card was declined. No reason given.
                            Although i hold a current account, a savings account, a loan with the bank and haven't defaulted even once, my credit card application was rejected.

                            Now, later one of the branch guys told me that there is a surprise verification that i failed because at the time of verification there was no one present at my residence. Well when i found out his visit time, he came during my office hours and did not even call on my mobile.

                            That's that now i cannot apply for a card for another 6 months.
                            Oct 13, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 10, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            I request you to share your card application and contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                            -Anay
                            HDFC Bank Customer Assistance
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                              A
                              Alka Bahl
                              from Delhi, Delhi
                              Sep 7, 2017
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi, 110060
                              Website: booking.com

                              Hotel tunga international, mumbai has been paid hotel reservation charges on my hdfc bank credit card even after cancelation of booking made on booking.com.

                              This is breach of trust by the site. Details of transaction are with hdfc bank. Even after submission of dispute details on mail cc. [protected]@hdfcbank.com on 11th july i have recieved no resolution of dispute.
                              Oct 11, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 10, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              I request you to share your card, issue details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                              -Anay
                              HDFC Bank Customer Assistance
                              Sir I'm Chengaiah.b, i had unable to take my ATM pin last 4months.but I have credit on this number 15000 .now I'm in other state.but ATM in my home. Money is urgent my family members. Solve this problem. My number:[protected]
                              Hi There,

                              FYI amount of 1792.37 get deducted from my account for the purpose of railway ticket booking without booking the ticket.
                              Ref no:[protected] on dated 01-sep-2017.

                              Can you please update me by when i will get refund of the same amount in my account.
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                                S
                                Siva Shanmugam (Siva Karthi Dot)
                                from Chennai, Tamil Nadu
                                Sep 7, 2017
                                Resolved
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                                Resolved

                                Address: Chennai, Tamil Nadu

                                My company started a salary account for me in hdfc. But they forget to use that account to credit salary, so bank passed a low severity memo on that account. Now i want that account back. I submitted a re-kyc form on[protected]. They told me it will take max. 4 days to activate my account. But it's being 6 days since i submitted that form. I have money locked in that account. I am not able to take that out.

                                My account number: [protected]
                                Oct 12, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 11, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We have checked our records and found that your account has been activated. You may operate your account without any hassle.

                                -Bejoy
                                HDFC Bank Customer Assistance
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                                  K
                                  klishanth
                                  from Kollam, Kerala
                                  Sep 7, 2017
                                  Resolved
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                                  Resolved

                                  Address: 632513

                                  I am a hdfc bank credit card holder. The bank has debited rs. 2499/- from my credit card number ending with 2784 with my concern (While calling take decision to say yes) on date: 31/08/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.2499/-

                                  Oneassist relationship number : 2610303
                                  Name :- kannan
                                  Mobile no. :- [protected]
                                  Credit card number ending :- xxxx2784
                                  Oct 11, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 09, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,
                                  we have taken note of your comments expressed and you may look forward to receive a response to your e-mail id in 12 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].
                                  -Manoj
                                  HDFC Bank Customer assistance
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                                    Nikhil Palem
                                    from Surat, Gujarat
                                    Sep 7, 2017
                                    Resolved
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                                    Resolved

                                    I'm hdfc credit card holder. The bank has auto debited rs 1899/- from my credit card number ending with 3119 without my concern on 05/09/2017. I have registered only for one year. I'm not interested in your service at present. So, cancel the membership and refund this debited amount 1899/- as soon as possible.
                                    Thanks

                                    One assistant relationship number:. 1272963
                                    Name : palem nikhil prasad
                                    Mobile number : [protected]
                                    Credit card number ending: 3119
                                    Oct 12, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 11, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We have taken note of your comments expressed and you may look forward to receive a response to your e-mail id in 12 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected]

                                    -Bejoy
                                    HDFC Bank Customer Assistance
                                    Dear sir i want to stop auto debit facility for airtel mobile recharge Rs. 100 for [protected] and Rs.100 for [protected] my customer id is 65049775. Sandip M. Dagde and my email id is [protected]@gmail.com
                                    Hi i have added 5000 from my CC card and got into wallet but wen i transferred to bank account 5000 but got deducted but not credited into bank account and wallet is 0. transaction error status
                                    TXN ID :[protected]iS91zB1
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