HDFC Bank Complaints & Reviews

[protected]

Hdfc credit card
Wrong information provided about credit card

This is about how hdfc credit card department cheats its customers.
First i was contacted by their representatives for credit card and started telling me about the benefits of the card. When i asked them

What was the name if the card because i wanted to cross verify the information on the bank website. They told that it was custom card

Specifically tailored for corporate employees so that card will not be shown on the website.in the entire process no body told me what

Would be the card.

I agreed and told them that once i get the card, then i will cross verify all the benefits with their customer care. They agreed stating

They cannot make false claims as the call was being recorded.

After i got the card which was hdfc regalia i called their customer care to cross verify the information and to my astonishment all the

Benefits told earlier were false

Below is what they told earlier versus what is the truth for hdfc regalia credit card

1. Life time free card. Truth is it has annual fees of rs 2500/- on their website
2. 0% fuel surcharge on all petrol pumps - truth is that only 1% fuel surcharge is waived off and that too if the amount is more than rs

400
3. 5% discount on groceries or dining - truth is no discount on groceries but 5% on dining
4. 4 reward points for rs 150 spent and each reward point will have value of 1 rs. Truth is that 1rp is only 50 paise.

I have checked reviews of this card is it seems that a lot of people are fooled.

From now on i will only use the card which can give me the benefits in black and white from their official id.

This is cheating and fraud just to sell their product. And i am going to post this everywhere to make people aware of such malpractices.

Thanks,
Deepak

Am ashwin form tn. On may 2017 i made an transaction in one shop for rs.997 using pos of canara bank with my hdfc debit card. Money was debited successfully. Later on july hdfc bank was again charged the rs.997 informing that amount was not debited from account. I provided all the proof even from canra bank i enquired and got the proof that money was credited to them on may month itself. But hdfc people denying to give the amount. Now september from 5 month hdfc were telling some stories.

One of the worst and fraud service bank in india is hdfc.

Dear sir/madam
My credit card no. Is ([protected]) for last two month i am paying late fees/finance charge because i could not make payment on time.in september month statement you have charged rs. 11, 611.25 (Eleven thousand six hundred eleven & twenty five paise) as finance charges. Although i had deposited the cheque rs.200000/- (Two lac) on 31st august and it’s clear on 4.9.17 as per bank statement, in the meantime credit card statement is ready that’s why amt. 200000/- is not showing in the statement. Due to short term money problem i could not make payment on time, i request you to revers finance charge rs.11611.25 on september month statement, keeping in mind our long and healthy relation.
Hope you will consider my request in october month statement. I’ll be thankful to you.

Regards
Manoj kumar

श्री मान महोदय मैं राजेश पाटीदार मैं स्पेन्टेक्स इंडस्ट्रीज कंपनी मैं कार्यरत हु मेरा अकाउंट H D F C मैं है खाता नंबर [protected] है मेरे खाते मैं से रु . 32000 का 4 /07 /2017 को fraud हो गया है मेरे पास [protected] से फ़ोन आया फ्रीचार्ज के पैसे वापस दिलाने के बहाने मेरे खाते मैं से सरे पैसे निकल लिए साइबर क्राइम की रिपोर्ट के अनुसार उसने सरे पैसे बैंक ऑफ़ बरोदा मैं डेल है उसका खाता नंबर a\c :- [protected] ifsc code BARB0SAMESW है पुलिस इन्हे पकड़ने मैं असमर्थ है अतः मेरे पैसे बैंक मैं जो एटीएम इन्सुरेंस रहता है उसे दिलाने की कृपा करे या इस
"अकाउंट होल्डर पर उचित कार्यवही करे ओर मुझे मेरे पैसे वापस दिलाये मै पुलिस कम्पलेन और बैंक स्टेटमेंट अटैच कर रहा हु
कृपिया मेरी मदत कीजिये
धन्यवाद "

Hdfc bank mis-guidance from credit card & collection department.

Hdfc bank credit card customer, please aware from this kind of scamming.
They are totally scammers.

My credit card number: [protected]
Card holder name: suresh kumar
Mobile number: [protected]
Email: [protected]@gmail.com

My name is suresh kumar, i have a salary account in hdfc bank, with creadit card.
I had not deposited payment for my credit card from last 2 monthes i. E. May & june & in july
Hdfc bank will hold rs. 13000 from my salary account, then hdfc co0llection department
Called me up and said please pay your pending card payment then i said you have already
Blocked my rs. 13000, please deduct your pending amount from their. Then executive said
No, we cant deduct from that hold amount, pay online seprately for the same.

After 1 month, rs. 1 lac payment deposited in my account, then hdfc bank auto debited rs. 48000
(Why they don't deduct total amount of rs. 52, 000 whereas only 48, 000 deducted from my account,
That's why hdfc bank thinks that i countinouly paying that installments & card will be blocked.)
From my account. When i called customer care (Collection dept.) they said we settled your account.
After 2 days i called again the executive said you activate auto debit for your card.
Hdfc bank not even stand on one statement.

Now, i continously paying my installment & my card was blocked.

On 5 september 2017 while making payment through payzapp to tata sky the amount deducted from my bank account rs200/-has not received as they are saying it will be reversed in my bank account or payzapp will give credit in my payzapp wallet but till date payzapp had not given back, also on 30 aug 2017 i had ordered pizza and made payment through payzapp on first pizza order supposed to give cash back rs150/- that to with in 10 day but till date payzapp had not given my cash back

My registered number is [protected], i have initiated a 5000 transfer to my account using payzaap. The transaction was failed and the money was deducted from my account. I didn't got the refund yet. I am trying to contact customer care for past 5 days and the number is always busy. I have already sent many emails and i didn't get any reply. They will send only a auto respond email stating your query will be resolved in 24 hours. After searching i found that there are thousands of customers facing same problems and they didn't resolve the issue.
My mobile: [protected]
Transaction:[protected]rm15dn1

What is the correct way to get the refund. Shall we contact ombudsman for the issue?

Dear sir/mam

Payzapp transaction no. - 364153 (Failed transaction)
Date - 10/08/2017
Time - 13:30 hr
Amount - 165 ₹
Name - divakar pant
E-mail - [protected]@gmail.com

Complaint reference no.- lw-55195

I am regular user of payzapp app. I complaint two time earlier by call support and by email also but my amount is not credited.
Please credit my amount.
Thanks

Dear sir,

I was maintaining a credit card from hdfc bank & purchased for rs. 31500/- for 1st month & paid 21075/- after that i was paying continuously for rs. 5000/- ro 3500/- per month for around one year & hdfc still maintaining over than 50000/- outstanding against my card.

I am very disappointed from this mental torture so i made a final payment of 18000/- (Receipt lost but showing in statement).

Now when i have gone of portal of cibil as some bank refused me to issue new card it is showing that i m willful default for rs over than 1 lakh.

I would like to know that i can i resolve this issue or file a complaint against hdfc.

Jitin
+91-[protected]

As per form filling detail my sister got call letter for an interview for their pgdm course on 09sep2017 and her center is in gurgaon sector 15 office she traveled whole night to reach gurgaon to to give the interview. When she reached the venue they told that today"s interview has been canceled due to unavailability of interviewer. They told to come on 11sep2017 at their delhi office. Well this is not at all professionalism if you are pretending to be a big organisation and behaving like this.
Mob - [protected]

I transferred 5000 to my bank account. By mistake entered wrong ifsc code and faced timeout error. It has been an week still not received refund to payzapp. No reply for mails and customer care won't respond. What is this service, at least customer care must be available. Customers need some response from your side and i need immediate refund. You can contact me on [removed].

Hello hdfc bank team,

I have raised a complaint on 07/08/2017 regarding transaction dispute. I got debited from account rs.6498/- and my complaint number is [protected]. So could you please help me out in this issue.

Kindly check and rectify it asap also reverse the amount of rs 6498.10 to my hdfc credit card ending 0292. I have attached the transactions details which are not done by me even though debited to my account

Regards,
Pratyush pankaj
[protected]

Hi,

Declined transaction details and my mobile number

Details are given below.

Transaction id:[protected]eg64xw8

Transferred on : sat, sep 2, 17 : 10:31 am

My mobile number [protected]

Amount not refunded. Send a mil to support team, but no response.

Try to contact customer care team but its always busy.

Do needful support.

Regards,
Avinash

My name is sasibhushanarao. A
I used payzapp, txn id:[protected]hi74jy2, date:[protected], friday
Second one: txn id:[protected]dg49gy7 date:sep8, 2017
Amount deducted in my account not credit in wallet and bank,
The customer care always bisy
Very cheated and suffered for amount
But not received please solve my problem
My contact no.[protected]
My mail:[protected]@gmail.com
Door. No.20-13-15/2
Lankaveedhi street, vizianagaram (Vi) (Po) (Mdl)
Viziamnagaram dist-535002

I tried transferring a sum of 5000 from registered mobile no [protected] to hdfc account the amount got deducted and later i have not received any funds in my account.

The amount got deducted and later i havent received any message or call.

Customer care service is pathetic i am calling since morning but no response

Here i am attaching snapshot for the same please refund the amount i need it on urgent basis.

I used hdfc bank payzapp to transfer money to my friend on 2/09/2017.5000 rs, transaction failed few minutes its success but mount not credit to my friend account.5000 rs debited in wallet. Still now not refound and costumer care no [protected] no working and support mail also sending system generete mail. Thats watste. Please help me to get my 5000 please

Hi,
I was trying to transact the money five days before through payszapp unfortunately the process was stopped in between the transfer. But my amount was credited from account. When it will be debited to my account. I was trying to reach you many times by call but unable to reach you. Please do the needfull as soon as possible.

Thanks,
Krishnaraj k.

I am the hdfc payzapp customer. I tried transfering the amount from my credit card through this app on september 2nd. I transferred 10, 000 rs, but 5, 000 amount went missing. I tried to connect the payzapp customer service but it was not working. Please help me with this issue. They are not responding properly.

My contact number:[protected]

On date 30th aug i was trying to add 5000/- to my payzapp wallet using my sbi debit card: [protected], and the transaction reference number is:[protected] and then amount was deducted from my account but it’s not credited in to my payzapp wallet. When i contacted to payzapp support centre and asked about the same then they had informed me that your refund is already initiated and it will credited to your account immediately or maximum 1-2 days but till now i had not received any kind of refund and today again same thing happen for recharge purpose i was adding 1736/- to wallet through my sister's axis bank credit card [protected] the amount was deducted but its not credited to payzapp wallet or my credit card account.

So my total 6736 rupees has been stuck due to payzapp.

I want a salutation as soon as possible.

I have hdfc bank credit card no.[protected]. Card payment being made through my hdfc bank saving a/c no [protected] through auto pay. On 21.07.2017 my bank a/c was sddenly blocked due to nonsubmission of kyc. My card auto payment could not be made on due date & penalty of late fee imposed. Kindly back it & amt may be credited in my card ac.