HDFC Bank Complaints & Reviews

I want change my registered mobile number. My credit card last digits 9696. My present registered number [protected] i want change this number to [protected]...
I have tried to customer care number but there was not connecting to customer section so please help me resolve the problem as early as possible otherwise ple give me good suggestion tanking u.

Sir,
I m using payzapp wallet which is owned by hdfc bank since couple of months.
On 25 aug 17, i have withdrawn rs 5000 to my bank account. Unfortunately the amount was deducted from payzapp wallet but same was not credited to my bank account. Then i called to hdfc cutumer care, they simply told me that ur amount successfully sent to ur bank account and tell me to contact ur bank cutumer care.
When i call sbi customer care they told me that we are not responsible for ur amount, hdfc is responsible, so contact them.
Now nobody able to take responsibility of that transaction.
Please help me sir... I require money urgent.

Mobile no. [protected]

I want to change the credit card payment date but they informed me that HDFC bank not able to do it, so I have informed if not help then I will close the card to use and they do not send any reply. do not have minimum curtsy to reply. I want to change the billing cycle from 4 to 20 but they informed me unable to do it but when I called customer care number they informed me need to call for the same between 2 to 28 to change the date and I do the same but they informed me they do not change the date.

Complaint ID [protected]

They strictly said no.

Dear sir/mam,

I have purchased a policy no.16261065 in 2013 from hdfc bank basti branch, at the time of bubying the policy i have been informed that if i will pay atleast one premium i will get my money back after 5 year, due to some financial problem i could not pay the second premium and i was assured that i will get my money back after 5 year, but when i contacted to the hdfc life they told me your policy is traditonnal and if you will not pay 3 such premium you will not get any amount back, it was totaly miss guided me and fake sell, i am very upset and if my problem get not resolved i will go in irda.

Request you to please help me to get my money back...

Policy no[protected]
Name - ved prakash chaudhary
Mob-[protected]

Hdfc security representative told me other rate of interest and actual is other. And amount transferred is also differ that i was told. My file no is 50120023. I can not accept this. This is totally fraud. And this is comes into my knowledge when amount transferred in my account and i told to representative. He never told me before this. Finally i decide not to accept this.

Dear sir,

Yesterday an amount of 174 deducted from my account in the name of of inter-brn cash chg incl gst 040817-mir[protected] but in this current month i deposit less than 50000rs & only 2 cash transactions happen in in my account thats why i am unable to get the reason for the deduction so i requested you pls refund my amount & pls also advise for the same so that i could not suffer such losses in future.

Name : yogender singh
Account number : [protected]
[protected]

Dear sir,
I am roselin, hdfc bank account was my salary account in my previous company. It has been 2 years since i left that company, now i am getting messages saying that penalty of 9k plus for not maintaining minimum balance.
I have contacted the bank and they are asking me to pay it in full to close my account.

Please help me to resolve this.

Regards
Roselin

Hello,

My self nishant kuma. Account number - [protected], cust id 65035939.
I swiped my debit card on 24th july 17 for rs. 370 twice. The amount got deducted from my account but not received on the other end. I tried to contact on your toll free number but it not getting connect by putting proper cust. Id and password also.

Kindly look into the matter and kindly revert my money back.

Regards,
Nishant kumar

Have a made fund transfer of rs 4000 from payzapp app (App phone no. [protected]) to my account on[protected] the transaction showing successful but money didn't credited in my bank account. I have customer support no.[protected] and ask for clarification of refund they could not give a proper information, attached here transaction receipts. Please resolve my problem asap.

I have a made fund transfer of rs 4000 from payzapp app (App phone no. [protected]) to my account on[protected] the transaction showing successful but money didn't credited in my bank account. I have customer support no. [protected] and ask for clarification of refund they could not give a proper information, attached here transaction receipts. Please resolve my problem asap.

This month rs. 708 deducted from account as amb charges. What does that mean? I am not informed by bank before deducting this amount. Since it was my salary account i was using the account regularly, but recently when i changed company the salary account changed to sbi rather than hdfc. But i am having some amount in my hdfc account and they are deducting some amount every month without my knowledge. This is completely unacceptable. If some thing went wrong or i dont have enough balance, the bank should inform me before deducting the cash.

Kindly close my salary account (Rajesh panjabi) as i am unemployed since jan 2017. I don't want any notification from hdfc bank again for any dues. They just want money as it it unethical way.. Please ask them (Hdfc bank) to close my salary account (Rajesh sajandas panjabi) as i am unemployed since 2017... I have already sent an email to hdfc bank to close my account, but they didn't. If people who have hdfc salary account, and now unemployed since jan 2017 and then they know that salary is not credited since jan 2017 and after 3 months they should close the account rather than sending dues notification. It is unethical. Pls close my salary account which is under the name of rajesh sajandas panjabi. I don't want any notification or messages for any due from hdfc bank.

I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 5312 without my concern on date:21/08/2017. I am not interested about this service.

There was a call received about hdfc card protection from your executive 10 days ago which cost was rs.1299/-.
I denied for this plan but when i checked my last statement received dated on 21 august 2017, i stared that rs. 1299/- was auto debited from my hdfc card account ending 5312 & converted into emi.
It's my humble request that i don't want this plan, so please cancel this plan and refund my all money.
I hope that you will pay attention towards this matter and oblige me.

​name :- gopal singh
Mobile no. :- ​[protected]
Credit card number ending :- 5312​,
Hdfc account no.- [protected],

I had swipped my debit card in central square mall on 20 aug 2017. Inr 1000 got deducted from my debut card but the transaction was failed. I want refund for the incorrect deduction of ₹1000
Transaction id - kl015154

It is more than 4 days that the amount is not refunded.

Kindly do the needful

Also provide a direct contact details for a customer service representative as the toll free number does not have any option to talk to a representative to file any complaints.

This is very frustrating

I had added 500 rs in payzapp wallet. Was using the wallet for first time. The phone call is not being answered. I tried calling them on thursday, friday but with no luck. The helpline number is useless. It is out of coverage, how can a toll free number customer care phone be out of coverage. After 6.30 on friday my phone finally connected to a computerised voice answering system where i kept my phone on for 13 mins but then disconnected it as i had waited for long while i believe. No response on e mail. Hdfc bank affilitated payzapp wallet literally is below par. Let know about this issue. Kindly call [protected]. I hope that past experiences of payzapp which were good continues this time. So please help and resolve our complaint asap

Hdfc bank people are fraud

I called up your cc on 13th august enquiring about a transaction, i clearly asked the person that i will make 2 transactions and i want emi on the 2nd one as the merchant is giving me emi option on the 1st. That person asked me to go ahead with the transaction and said that call us after some days and we will convert it to emi. Now when i called to convert it into emi your cc person said that it cant be converted into emi. What kind of non sense is this.

I even called back again to file a complaint then a supervisor by the name of saurabh said that he will callback but he never called me. I even went to the branch they are saying that they cant help me. And they are just giving me insta loan option which i dont want.

To whichever department is this mail concerned :

I am not going to pay the amount if its not convered to emi
I want action to be taken against people who did this fraud with me.
And if i am charged any interest rate then i am not going to pay for it.

If i dont get a resolution than i am going to consumer court

Ac number :[protected]
Name :shehzaad ansari
Number : [protected]

Sir, i had made a imps fund transfer transaction of rs. 5000/- from my payzapp app (Registered mobile no. [protected]) to my sbi savings account on 25.08.2017 09.44 hours.in the app it is showing successful but it's not been credited to my sbi account number yet. I have called to payzapp customer care but they are insisted to not raise any complaints as the transaction is showing successful in the app. Kindly help. It is quite urgent for me

My name is vinay kumar ([protected]) and i had purchased hdfc ergo personal accident plan having policy no. 52159958/00001 through hdfc ergo sales executive last year (2016), who had informed me about the policy/term condition, which was verified by hdfc ergo verifier call but none of them tell me about the 1 week deductible policy. When i got injured and inquired about the claim process then only i know this thing. They totally denied to cover my all days because as per them they can not break their policy. I had tried to follow their service escalation matrix but i always received the revert from level-1 while i had tried to raised my concern to level-3. I had sent many reminders but no luck.

I totally disagree about the deductible-1week or i can not claim for 1 week and it is totally fraud because if something not informed to me then it should not apply. Because through this type of rude behavior or wrong commitment, no one can trust on their sale executive wording.

Hdfc bank is unknown about pradhan mantri awas yojna.. They are not providing subsidy against home loan. They said that they do not have any info regarding this scheme.. If pm modi is giving benefits to the public then why hdfc banks are not supporting him??
Plzz take a initiative step against them as the people who r not aware of complaining thn how they people will take benefits.. This is a demotion step in developing india.. I request u to take some steps against banks..

Regards:
Rituraj mourya
[protected]

On 17th aug 2017, by mistake i have submitted a cheque of boi in hdfc bank sector-63, noida branch which need to be get submitted in axis bank.
Same day i realized this mistake, i visited the bank next day and the lady who was sitting there said all the cheques went to sector-4 for clearance and your cheque will take 6 to 7 working days to return back. I have made 2 visits in this week to trace the cheque but didn't get any response. Today i went to the bank and the person who was sitting there said your cheque details are not in our records. I have spoken to the bank manager she has asked me to wait till monday.
I am accepting that mistake was mine that i have submitted the in a wrong bank but bank has shown negligence, where did the cheque went??