HDFC Bank Complaints & Reviews

I made a transfer the amount of rs 4328 on 7.9.2017 from payzwallet to my sb account but the amount was debited then sb account was not effected. Actually the process of transferring first i opened the phonepe app then click the send option and choose bank account, now entered the second screen in which i entered the amount and send the amount then opened two apps both are payzwallet and phonepe, in which i selected payzwallet then transferred the amount but it was failed.
Below i send the images also, please rectify immediately.

Hi team,

It's been 10 days, still i didn't get any proper response from your side. I tried so many times to the customer care number, it is always busy.

Here the issue is,
I have loaded 2000rs into my payzapp wallet on 02-sep-2017 & have seen the failure message shows that the transaction is declined, also the money got debited from my card but not reflecting in my payzapp wallet.
The app itself doesn't shows the recent transactions.

After that i got a text from your side saying that the amount will be reversed within 4-5 days. I have waited nearly 10days, till now i didn't recieve no updates from your side. This is the way you treat your customer?

I have raised the complaint on below link: http://bit.ly/2aJ9wGW with proper details but no response. This is the worst customer support that i have ever seen. I request you to resolve this issue asap.

Name - gokula kannan s
Registered mobile no - [protected] (Payzapp)
Registered mail id - [protected]@gmail.com (Payzapp)

Respected sir
Myself dr. Rozan from phagwara punjab
Holding a simple classic account in ur phagwara hdfc branch paradise theatre, punjab
Sir my concern problem is that it is going to be one year m trying to close my demat account and i have signed the form also so many times with a assuring hope from ur staff that my account will be closed in few days
And every time i ask i haven't got any mail or text regarding the closure of my account the concern staff reply me with some new excuse like they forgot or the form is not being send further for closure or it is misplaced
I have requested many times madam tania to plz close it when at branch she give the statement she will call me back soon closing it till today i haven't got any text call or mail from her

There is not any big complain m complaining!!! I am requesting u to my please guide me or help me closing my account as further also i have almost stopped banking in ur bank coz of this non serious behaviour of the staff i have faced many times
With a hope of help and i will be listened from u m mailing u
I did had talk with manger to but yet there is no reply
My account is not even activated
I request u to please help me with soon reply
I will be very much thankful to u for the kind help
My contact number is [protected]
My mail is [protected]@gmail.com

Yours sincerely
Dr. Rozan

Hi team,

I used the app for transfer money to my hdfc bank account on 08/sep/2017 at 11:30+ pm, then i faced failed transaction and rs. 5000/- has been deducted and it not transferred to hdfc account then i tried to add rs. 5000 /- to my payzapp account but it's again transaction failed and money was deducted from credit card but not added to payzapp account. Please fix this issue and refund the money rs. 10, 000/-,

It's very urgent for me. Please contact me once this message reached you on +91 [protected] or [protected]

I have sent the mail to [protected]@payzapp.in, but didn't get any reply till now. Please fix this issue as soon as possible.

Thanks
Regards
Yogesh sinoriya

Hi there,

I have transferred ₹5000 from my payzapp to my hdfc bank account which unfortunately couldn't succeed, therefor amount shouldn't be deducted from my payzapp account but amount has been deducted.

I have sent mail to [protected]@payzapp.in and [protected]@hdfcbank.com and even called many times to their customer support [protected] but they are not replying.

My money has stuck and they are not solving the issue

Please find attached failed translation receipt and do needful to revert my money to payzapp account.

Thanks.
Mukesh mob: [protected]
Email: mukesh. [protected]@gmail.com

Dear sir,
My name is my name is balamurali, i have used hdfc bacnk credit card 5 years back. I have stopped using hdfc bank credit card. Mean time for the[protected] for the 3 years period i have padi min amount due of approx 6500 p. M.

Then i have asked for settlement, then the banking people give 12 months time to settle the amount of 1, 05, 00.00 (I barrow less than 70, 000) 3 years approximately i paid more than 2, 00, 000.

Eventhough i have paid all my settlement. On time. Last payment cheque was not deposited. For that i have complained phone banking and register my complaint.

Then i one due was pending due to misunderstand happened with coimbatore credit card payment collecting department.

My last due was paid on 31st july transaction id was[protected].

Till now my noc not received. I again registered a complained and they made call back. Now the same person called and ask to make new settlement... Due to the fund reflected on next day only.

I can't tolerate...

Need justice.

B'regard
Balamurali

Hi,
I have been made to buy 8 policy from hdfc life.
There is big chain of you fraud agent involve in this, they all told me if you will buy these policies
You will get aprox
26 lakh inr. I was not knowing about this kind of frauds, i beleaved in the name of hdfc. The cons told
Me that i will get verification call and all, and just i have to say yes.
I did what i was told, at last moment when i was supposed to get the money (According to them) they are
Not receiving my phone neither they are responding.
I am really struck. I got heavy loss in my business so thought of earning via this hdfc lfe. I somehow
Arranged the money for taking this policies.
Now please guide me what to do now. I want my money back.
And please don't hamper your image and dont tell agents to misguide the customer. If you all will not
Take any action against my money or against your agent than i will take serious action. Its hard earned
Money. The last policy which i got, your agent told that if you will submit 60000 inr as gst amount then
All the money will be dispersed in your account and when i deposited that amount again i got new
Policy. It is really #. I have all the recordings of your agent whatever they told me.

I want to cancel all the policies and want my money back (Refunded back)
If you will ask for the recordings of your agent i can produce that but at any cost i should get back
All my money

Do the needful soon.

Agents where (Cons)
Gaurav arora (Mobile no [protected])
Amit sukla (Mobile [protected])
And some soni (Mobile[protected] also

My policy no. Are
1.[protected] pankaj kumar singh)
2.[protected] soni singh)
3.[protected] pankaj kumar singh)
4.[protected] soni singh)
5.[protected] soni singh)
6.[protected] pankaj kumar singh)
7.[protected] pankaj kumar singh)
8.[protected] pankaj kumar singh)

With regards
Pankaj kumar singh
[protected]

Hi,

On tuesday, sept 5, 2017, i tried transferring inr 5000/- from my payzapp account to my bank account. However the transaction failed for some reason inr 5000/- got deducted from my payzapp account and it didn't get credited to my bank account. Now i am left with 5000 less in my payzapp account despite the failed transfer. Please provide necessary solutions to this as soon as possible. Also, please provide the phone number of a contact person from your end who i can address my problem to. The help line numbers are always either busy or unreachable.
Please look into this matter as this is rather urgent.
Thanks and regards,
Debajyoti majumdar.

Iam v. Thirupathi
My hdfc bank credit card app ref no [protected]s3
I applyied credit card. It already dispatched but address on the envelope was wrong so the courier was taken back so kindly modify my address and keep a mail to courier (Bluedart in paradise secundrabad) so that i can get my credit card back to given below adress. And also modify my mail id is [protected]@gmail.com

Address - (Office)
Gokaraju rangaraju institute of engineering and technology.
Survey no. 288, nizampet-bachupally road, bachupally, kukatpally, hyderabad, telangana 500090
Phone:[protected]

Sir
I have accidentally transferred 5000 rupees to other account number
My account number is [protected]
But transferred to [protected]
Ifsc code and beneficiary name i have entered correctly as per my branch even though amount has been credited to that account
How can it be possible
Please help me out. I have written mails to payzapp and tried to call them but no use no reply for mail and number is always busy
Regards
K v sai charan
[protected]
[protected]@gmail.com
Hdfc narsipatnam branch

Hi, my credit card no. Is[protected], i have settled down the all payments and i have blocked the card also, it has been 1year over, still it is reflecting on my cibil score, that is highly unacceptable, so am trying to get noc from you people but even we are not getting proper way for approaching, as it is very emergency to show my cibil score, i don't know today my problem need to clarify, my contact no. [protected]

Dear sir/madam,

Please help me to get refund to my wallet or to my bank. Actually i had transfer of rs-5000 to payzapp for cash transfer purposes. Due to some error the transfer get failed. And i had raised the mail 2 times (Payzapp complaint email id - [protected]@payzapp.in.). But no response. And i got a computerized mail that you will get the refund within 5 working days. But no response. And i try to the customer care number also all time its in busy. So please raised the complaint against payzapp and support to get refund as soon as possible.

Thanks,
Baskaran. R
+91-[protected].

Hello team,

My name is rajesh, i'm suffering lot of credit card payment issue from hdfc bank pune. My credit limit was exceeded. I want to clear this amount. So i have called to hdfc bank customer care and request to convert my outstanding amount into emi/settlement option. They have informed me, you can clear your minimum outstanding amount after that your outstanding will be converted in emi. As per there information, i have paid minimum outstanding amount. But remaining amount is converted in to the emi. I have received extra penalty charges with double due charges. Again i have called to customer care and given the all details. Again they told me, the same things. Again i have done same process. Again next month i have received double charges. I was shocked and call to customer care, filed a complaint for cheating and wrong commitment from bank. I also informed to payment collection team regarding this issue. But this guys are not good one, they are harassing everyday and there tone is very rubbish & rude behavior with customer.
I have stop payment due to this issue. I need to punish this ridiculous bank service. They are doing fool to all customer and applied unnecessary charges to the customer.

Hello sir/madam,

Please need resolution asap... Or i need to escalate in high priority...

In morning at around 5:46 am at date 10/09/2016 i had done two transaction of rs.5000 from kotak credit card to payzapp wallet, all worked fine and amount credited to payzapp wallet 5000 +5000 total 10000 but when i was transferring the amount from payzaap wallet to kotak my saving account the amount of 5000 & 5000 the transaction got failed after few minutes the status got success. But i didn't received any amount to my saving account. The tax id for both are

Txn id :[protected]pv56wp7
Txn id :- [protected]iu97il1

Please help me this amount will save some one life. Also please contact me on my number +91-[protected] / +91-[protected]

I need urgent reply from you i called a tones of time to customer care, hell the customer support is not available. Sir/madam could please anyone help me to find exactly what is the issue. I need to transfer this amount to hospital the patient is in urgent required money. Please do the needfully.
Regards
Shrikesh p.
Mob :- 91-[protected]

Dear sir, i am akash laddha and have a demat account with hdfc securities and my daily transaction is about 1-1.5 lakh. Currently i paid brokerage of 50 paise and 3 paise. So i request you to please reduce my brokerage rate with 30 paise and 3 paise. Otherwise i have to switch over with other securities because brokerage and depository charges of your company are very high.
My demat account no[protected]
My dob[protected]

Mobile number: [protected]
I tried adding 5000 to my payzapp wallet on 4th september, 2017. Amount got deducted from my credit card but amount was not credited to the wallet. Later i checked with customer care team they told it would be refunded in 5 working days but it didn't happen. Later i called customer care again they informed that they have already transferred the amount and asked to contact citibank. I contacted citibank, they informed that they are not able to find any information. What happened to my money, did 5k vanish into air?

Please note that i applied for hdfc credit card and got reference no : [protected]s3. I got all verification done at my office and residence too. I got multiple calls at office too for verification. Today got checked in hdfc link showing track your card application. Found the reason as follows. Application reference number [protected]s3 status disapproved who called us for credit card and we never gone to hdfc for the same. Sravani, executive called and we given all papers and verification also done positively. I called customer care and they are not giving any reason for rejection. As per rbi guideline circular no - rbi/[protected]/100 bod. Fsd. Bc.23/24.01.011/2008-09 dated[protected]. Hdfc bank should give us reason or else we also file complaint in rbi and bank ombudsman. We want reason for rejection as it will hit my cibil. My cibil was all clear and i got home loan too on same address. If we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against hdfc. I never had any credit card or liabilities from any bank in the past. Please provide reason or else i will file case in consumer court. Regards suresh [protected]. Please suggest me what is next process. And where exactly my application got disapproved. Hoping positive response.

Dear sir,
Please we have load the money 5000 dt.06/9/2017 & time 7.40 pm from mob. Number [protected] from hdfc bank credit card but the money is not upload till today so pls help me.
But just got the system generated mail only no human innervation. I tried to call customer care but it is not responding.
Please help me with this asap.
My contact number-[protected]

Dear sir

Mene jaipur se personal loan ki liye aavedan kiya tha. Loan pass ho jane ki vajah se mene house ka karya suru karwa liya. Mere personal loan application for a/c no. 50615310 hai. Evam sentioned amount 465000 hai. Me army me delhi cent me karyarat hu. Lekin aaj ki tarikha tak mere account me loan ke pese nhi aaye. Hai
Jisse mere dwara shuru kiye gye makan ke karya me bahut jyada dikkat aa rahi hai. Kripya turant mera loan mere khate me transfer krwaye.
Thanks

Yusuf khan
Ladnun

Dear sir,
My mobile number [protected].

I transfer amount 11/09/2017 from my credit card to payzapp 10000 rs for three times. Amount credited only one time 10000. Remaining 20000 not credited. But amount deducted from my credit card.
At same day i transferd 5000/- rs to my hdfc account. Transaction failed. Money not received to savings account and payzapp wallet. Please check and refund the amount. Please check as soon as possible.