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HDFC Bank Complaints & Reviews

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Updated: Jun 7, 2026
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N
NikhileshIngale
from Pune, Maharashtra
Aug 30, 2017
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Address: 411057
Website: HDFC

I have opened an nre ro bank account. Initially while opening an account everything was going good and i use to get proper response and call from hdfc employee (Mahesh totre). But after opening an account there was a sudden change in behaviour and they stopped replying to my issues.
I was dealing with the issue where i was not able to tranfer or send money to my nre account also i was not able to send money from nro to nre account and also i tried from different banks like sbi and the transaction use to get rejected. So i raised this question to mahesh totre (Hdfc employee) but i didnt got any reply. I have dropped multiple emails and calls but there was a no reply from mahesh totre and i also followed escalation matrix window i have also sent email to shobhana singh and hitesh. [protected]@hdfcbanknri.com who is responsible to escalation process but they too didn’t replied anything and due to this lack o[censored]pdates and poor behaviour my account went into negative balance.
Suddenly i received a call from mahesh and i explained him about the same and he told me that he will give the contact details but again i am going through same behaviour which is missing response.

I am send them mail daily but still i am not getting any response.

Please help me how and who can help me to solve this issue
Sep 13, 2017
Complaint marked as Resolved 
Hi Team, How can this be resolved without knowing results to me ??? Can you please specify what all things have you done ?? I need clear justification and please dont mark this as as resolved whereas I have still lost money after opening an account in HDFC bank.
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 31, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to write to [protected]@hdfcbank.com along with ur complete issue, account/customer Id and registered contact dtls with ref ID-TTU[protected] in the subject line. Will get back to you.

-Anay
HDFC Bank Customer Assistance
Aug 31, 2017
Updated by NikhileshIngale
Hi Anay,

Thanks for replying. I have sent an email to [protected]@hdfcbank.com as requested.

Regards,
Nikhilesh Ingale
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    B
    from Ratlam, Madhya Pradesh
    Aug 30, 2017
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    Address: Jabalpur, Madhya Pradesh, 482001

    1. My folio number 4320176/30-hdfc cpo-36 m got redeeemed on 30 jan 2017 and final payment to my bank was made after a delay of 6 months only after my complaint in aug 2017.
    2. Amc is not sharing the details of address and account number on which the cheque/neft was made. My mandate of redemption was neft then why cheque was issued.
    3. As told by amc that address and bank accounts were changed, so is the delay. Where as my latest account and address details were updated on 15 feb 2017, still the redemption amount of 2.44 lakhs was neither paid by cheque or neft till aug 2017 when client made a written complaint to amc at jabalpur (Mp).
    4. No reasonable compensation in terms of late payment was done alongwith the payment in aug 2017.
    5. Please do the needful to settle the loss due to late payment and take action on faultering officials.
    HDFC Bank customer support has been notified about the posted complaint.
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      P
      praveen hedaoo
      from Delhi, Delhi
      Aug 30, 2017
      Resolved
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      Resolved

      neft transfer not credited in my account

      Address: Indore, Madhya Pradesh, 452010

      Dear sir,
      I would like to bring your kind notice that neft transfer for amount of rs. 50000/- vide transaction no. N[protected] has been not credited in my icici bank a/c no.[protected] due to wrong ifsc code icic00ariuc mentioned instead of icic0001441 at the time of transfer.
      However, amount is not credited in my above mentioned account number, i herewith request you to please reverse this transaction in account of...
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      N
      Neel247
      from Mumbai, Maharashtra
      Aug 30, 2017
      Resolved
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      Resolved

      I have received call from ankita, first she said that you are eligible for credit card and after processing they not giving a single response from my number and received call from other numbers, pre-sales they are not providing services then how we assured that they will provide after sales???
      I thought hdfc is a good bank from others but its worst experience from hdfc

      I would like to request to hdfc, if you are not able to providing services then don't calling to customers for faking your products.

      I have received call from these number
      Ankita
      [protected]
      Oct 1, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 31, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      Regret the inconvenience caused. Please mail us your complete issue at [protected]@hdfcbank.com along with your card application details and contact details with ref ID-TTU[protected] in the subject line. Will revert to you.

      -Anay
      HDFC Bank Customer Assistance
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        J
        jagruti11
        from Chennai, Tamil Nadu
        Aug 30, 2017
        Resolved
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        Resolved

        Address: 600012

        Sir,

        My application no.[protected]. I have applied for loan on 20th july and gave a cheque of rs. 7080/-. To ksambath kumar of ambattur branch. I got login very next day for my file and now in my login status it shows that - your loan is not sanction and regret for the same. Number of times i called the sambath kumar for my status, he was just keep on saying it is under process.

        Without process of loan how can you give me login, because i gave my all original with ksambath kumar i was not able to process with other bank too.

        After 40 days your banker says we can not sanction your loan and yesterday sambath came and rtn some of my document but he has not given me my chq. Of rs. 7080/-
        When i ask for it he said he will return with in a week. Why for everything you are delaying when you rtn the document you should rtn. The cheque too.

        I need my cheque today evening at any cost or i am going to take legal action against you.

        Whereas there is no reason for loan failure. We have income for rs. 29000/-
        Both togeather.
        Oct 4, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 31, 2017
        HDFC Bank Customer Care's response
        Dear Jagruti,

        It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

        Regards,
        Team HDFC Home Loans
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          P
          prandya
          from Mumbai, Maharashtra
          Aug 30, 2017
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          Resolved

          Address: Mumbai City, Maharashtra, 421004
          Website: www.hdfcbank.com

          Dear/sir
          I anil chavan credit card holder from long time
          I have outstanding paymentt of odd 170000 of which i am paying minimum amount from last six months same time i am posting a request to convert my amount in to emi. Since i am not capable to pay entire amount.
          For this i have call customer care every week they assure me it will get converted next time.
          Looking into my past record i have made payment of several lakh rupees on this card with interest, late fee, whatever never fail to do it.
          Now when i am running short of funds you pepople are not co-opertaing
          Otherwise do a full &final settlement and discontinue my card.

          Regards
          Anil chavan
          Anilss. [protected]@rediffmail.com
          [protected]
          Oct 3, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Aug 24, 2017
          Lokapathi Bandaru's response
          previously efficient staff. past 3 years to worst
          Verified Support
          Aug 31, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          Request you to write to [protected]@hdfcbank.com along with your loan details and registered contact details. Please mention Ref ID- TTU[protected] in the subject line for me to track your mail & assist you better.

          -Anay
          HDFC Bank Customer Assistance
          Dear maine aaj he apna credit card receive kiya hain aur us par pehle se he 1299 and 100 rs emi pay amount used dikha raha hain aur meri limit ki amount bhi kam ho rahi hain pls is balance ko mere credit account mein bapis ki jaye aur aage se mujhe bataye bina aisi koi service bhi ni lagai jaye reg mob [protected]
          I got frustrated with your bank staff, asking for multiple documents and visited the branch in-person multiple times, but still no proper response.
          branch-----kodur, kadapa, a.p-516101
          same problem with me. HDFC not converting my balance into emi. I have requested them many times. Please help me regarding this.
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            R
            ram malviya
            from Murwara, Madhya Pradesh
            Aug 30, 2017
            Resolved
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            Resolved

            Address: Indore, Madhya Pradesh

            Dear sir,
            My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) and also charged for the minimum account balance now my account balance is -1334. Please reply me how can i close my account in negative balance
            Oct 1, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 31, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            Request you to write to [protected]@hdfcbank.com along with ur complete issue, account/customer Id and registered contact dtls. Please mention Ref ID-TTU[protected] in the subject line for me to track ur mail & assist you better.

            -Bejoy
            HDFC Bank Customer Assistance
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              J
              jiten73
              from Pune, Maharashtra
              Aug 30, 2017
              Resolved
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              Resolved

              Address: Pune, Maharashtra

              This is jitendra sahoo. My contact no is [protected].

              My lic bill with due date nov-16 for rs. 6480 was registered in hdfc bank to pay insurance premium payment for policy[protected] to lic india (Life insurance corporation of india). I tried to pay it using payzapp application on 10-nov-16. This transaction was failed. I received the document from hdfc which shows the transaction details. The supporting document shows the amount was iniitally failed on 10-nov-16, finally paid to merchant ubpp payzapp bilpay on 31-mar-17, not to lic which is the actual recepient for this policy. This is shocking how hdfc sent the failed transaction to payzapp bill pay again... There is no mention of lic or policy number in the document. So, it is clear that payzapp bill pay and hdfc credit card has cheated me.

              Lic already confirmed me 3-4 times that they haven't received any kind of payment from payzapp bill service. Since payzapp bill pay did not pay lic bill on time, i had to pay lic premium with fine using my netbanking on 18-jan-17.

              I have contacted hdfc credit card customer care many times. They said this payment transaction was successful and it is reflecting in my aug-17 hdfc credit card and refused to refund. I have followed up payzapp customer care ph. [protected]) for nearly 6 months. They are not responding.

              I am submitting this complaint against hdfc credit card and payzapp which has done this fraudulent transaction for my life insurance policy and cheated the customer.

              Please assist.
              Oct 9, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Aug 30, 2017
              Updated by jiten73
              Attached the HDFC credit card statement for August-2017 which shows the Payzapp bill payment of Rs. 6480 on 17-Jan-17. LIC has confirmed me 3-4 times that they have not received this payment.

              Aug 30, 2017
              Updated by jiten73
              Attached LIC confirmation for non-payment of Payzapp transaction.

              Verified Support
              Sep 08, 2017
              HDFC Bank Customer Care's response
              Dear Customer,
              Post checking the details, we see that the you had made a LIC transaction on 10-Nov-2016 for Rs.6480/- and the same is successful from our end. However, we further note that you have already raised a chargeback from the respective bank. We request you to get in touch with the respective bank for the status of the chargeback.

              For any further assistance please feel free to email us at [protected]@payzapp.in or call us at[protected]Toll Free)
              -Bejoy
              HDFC Bank Customer Assistance
              Sep 09, 2017
              Updated by jiten73
              Dear Sir, I requested HDFC Bank and Payzapp to charge back. But, they are not listening and not responding. It is very disappointing and pathetic service. This is clear case of cheating customer by not paying insurance premium.
              Sep 18, 2017
              Updated by jiten73
              I am going to approach consumer court since payzapp and HDFC are not listening to me. I have lost my hard earned money. HDFC has not paid premium to LIC.
              Nov 05, 2017
              Updated by jiten73
              How the status of this complaint is resolved ????
              Dear Sir, I requested HDFC Bank and Payzapp to charge back. But, they are not listening and not responding. It is very disappointing and pathetic service.
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                S
                shivakumara r b
                from Bengaluru, Karnataka
                Aug 30, 2017
                Resolved
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                Hi i am an existing customer of hdfc bank. I am having a toofan cruiser car and a bike and also credit card. I want to pay rs=31000/- for the insurance. So i have requested for a loan of 30, 000/- but your rejecting my request because you will not provide a loan against a vehicle. I can pay an insurance amount without a loan but i want to have a good relationship with the bank and i want to do all my transaction through the bank.
                Even in worst case scenario i can go for sri ram finance and of course they will provide an loan amount more than 30, 000/- if i request them. But whats the purpose of having an account in bank then.
                Here is my email id:- [protected]@gmail.com
                Oct 28, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 31, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                Request you to write to [protected]@hdfcbank.com along with ur loan application and contact dtls with ref ID-TTU[protected] in the subject line. Will get back to you.

                -Anay
                HDFC Bank Customer Assistance
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                  S
                  Sankar Subbiah
                  from Ernakulam, Kerala
                  Aug 30, 2017
                  Resolved
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                  Resolved

                  Address: Chennai, Tamil Nadu

                  I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 7375 without my concern on date:29/08/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

                  Name : a. Sankara subbiah
                  Phone : [protected]
                  Relationship no: 1255351
                  Hdfc credit card ending no:7375
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Bank had blocked my debit card & asking Rs.850/- for new card. Why bank is behaving highly unprofessional I don't understand

                  61269845 is my customer I'd.
                  Dear Shankara,

                  Greetings from OneAssist...!

                  We deeply regret the inconvenience caused to you.

                  As per your request, the plan has been cancelled vide Service Request number 2303961 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

                  Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                  Regards,

                  Brijesh

                  Team OneAssist.
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                    A
                    akram111
                    from Valsad, Gujarat
                    Aug 30, 2017
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                    Please change the mail id
                    Change mail id sk. [protected]@gmail.com instead of sk. [protected]@gmail.com this one you updated woth wrong mail id please change the mail id for application number [protected]w7
                    Please send my credit card as soon as possible!
                    40days has been crossed still i didn't received my card!
                    I hope you people dispatch it today as soon as possible
                    Awaiting for your reply!!!
                    HDFC Bank customer support has been notified about the posted complaint.
                    I want signature mismatch applications
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                      K
                      Kusumi Kunwar
                      from Ghatampur, Uttar Pradesh
                      Aug 30, 2017
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                      Website: issue new atm card Dear sir/mam I kusumi kunwar having a salary a/c. in your bank which a/c no. Is 1

                      Issue new atm card
                      Dear sir/mam i kusumi kunwar having a salary a/c.in your bank which a/c no. Is [protected] sir/mam i want a new atm to operate my transation so. Please send me my new atm card as soon as possible at my given address executive engineer, electricity distribution division 2 purvanchal vidyut vitran nigam ltd, sonebhadra pipri 231221...
                      HDFC Bank customer support has been notified about the posted complaint.
                      Aug 30, 2017
                      Updated by Kusumi Kunwar
                      issue new atm card
                      Dear sir/mam I kusumi kunwar having a salary a/c. in your bank which a/c no. Is [protected] sir/mam i want a new atm to operate my transation So. Please send me my new atm card as soon as possible at my given address Executive engineer, electricity distribution division 2 purvanchal vidyut vitran nigam ltd, sonebhadra pipri 231221...
                      Aug 30, 2017
                      Updated by Kusumi Kunwar
                      issue new atm card
                      Dear sir/mam I kusumi kunwar having a salary a/c. in your bank which a/c no. Is [protected] sir/mam i want a new atm to operate my transation So. Please send me my new atm card as soon as possible at my given address Executive engineer, electricity distribution division 2 purvanchal vidyut vitran nigam ltd, sonebhadra pipri 231221...
                      Aug 30, 2017
                      Updated by Kusumi Kunwar
                      Platinum debit card new issu
                      Aug 31, 2017
                      Updated by Kusumi Kunwar
                      Issue new atm card
                      Dear sir/mam I kusumi kunwar having a salary a/c. in your bank which a/c no. Is [protected] sir/mam i want a new atm to operate my transation So. Please send me my new atm card as soon as possible at my given address Executive engineer, electricity distribution division 2 purvanchal vidyut vitran nigam ltd, sonebhadra pipri 231221...
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                        S
                        sanjaykg
                        from Marigaon, Assam
                        Aug 30, 2017
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                        Address: Kamrup Metropolitan, Assam, 781040
                        Website: www.hdfcergo.com

                        [protected]
                        Sanjay kumar agarwal
                        [protected]

                        Hdfc ergo sent me a nil depreciation quotation and by starring @ the quotation i have handed a check amount, so recently 3 months back i met an accident and i did claim as per policy but now they are denying as they are saying that its your normal policy. Moreover i have a copy of their sent email. So, i request you to look after this matter as soon as possible..
                        HDFC ERGO General Insurance customer support has been notified about the posted complaint.
                        Dear Team,

                        Please provide NOC of My TW .
                        Registration No - MP04ME4957.

                        Regards
                        Shantanu Puntambekar
                        M - [protected]
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                          K
                          kumarhemant144
                          from Bengaluru, Karnataka
                          Aug 29, 2017
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                          My user id for payzapp account is [protected].
                          I have added money from my credit card to my payzapp account twice of rs 5000 from payzapp app. 1st time on 27/aug/2017 and 2nd time 27/aug/2017, 5000 rs each time. Both the time transaction happened successfully and money has deducted from my credit card and it has not reflected on my payzapp account.

                          Please help me out what should i do??
                          HDFC Bank customer support has been notified about the posted complaint.
                          Aug 29, 2017
                          Updated by kumarhemant144
                          after putting this post i started getting so many calls, all started asking my account details... People are taking number from here and trying to hack our bank account.
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                            S
                            Sri Sadhaa
                            Aug 29, 2017
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                            HDFC Bank — account fund blocked

                            1 Review
                            Sr Sri Sadhaa on Aug 23, 2017
                            Submit a Complaint
                            Dear sir,
                            Kindly clarify me that for what reason my account got blocked and i can't able to use my fund. Since past one week am in medical emergency but you have blocked my account.
                            Kindly revert asap and release my fund. Below i have mentioned a/c details. Kindly do the needfull.

                            Name: s. Sadhasivam
                            A/c no:[protected]
                            Customer id: 50104679

                            Contact number:[protected]
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              Saina Singh
                              from Dehri, Bihar
                              Aug 29, 2017
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                              Address: Faridabad, Haryana

                              I am jyoti singh and my a/c no. Is [protected] and my complaint is when i withdrawal amt. From hdfc atm from central secretariat but my amt. Not received because no money in atm that's why i lefted then when i try withdraw amt. From chandni chowk show my a/c balance is rs. 25/- something and then i called in customer care then i received msg deduct rs. 10, 000/- from a/c my question is when my money deduct in my a/c so why no any received msg (This msg recieved me when called in cust. Care rs.10000.00 was withdrawn using your hdfc bank card ending 6990 on[protected]:13:53:24 at +central secrtriat delh. Avl bal: rs.25.22) so please revert my balance because this is my whole salary and i belong to middle family so plz revert me
                              HDFC Bank customer support has been notified about the posted complaint.
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                                H
                                harish100
                                from Mumbai, Maharashtra
                                Aug 29, 2017
                                Resolved
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                                Resolved

                                credit card: insurance without consent

                                Website: hdfcbank.com

                                I had applied for the upgrade of the diners club rewardz card upgrade to diners club premium card. Bank issued me the card and along with that without my consent they have activated smart pay services and also charged the premium for credit shield insurance which i have never requested. I called the customer care regarding this and they claim that they are not aware how it got activated and they need to check the person who issued card and...
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                                S
                                sivakumar5692
                                from Chennai, Tamil Nadu
                                Aug 29, 2017
                                Resolved
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                                Resolved

                                Address: Chennai, Tamil Nadu, 600119

                                Hi,

                                I have blocked my credit card due to loss. Requested to reissue on last month.
                                I have totally disappointed with hdfc and bluedart services. I did not receive any call from blue dart for delivery saying we are attempted to deliver like that from past one month. Then i called hdfc cus care one person "ansari"told like we make call arrangement with blue dart please be available at (Time mentioned on call). I have waited but i didn't got card.

                                Seriously i was disappointed with that person "ansari".

                                Still i not received card.

                                My contact no:[protected]
                                Oct 1, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 31, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I request you to write to [protected]@hdfcbank.com along with ur complete concerns, card and registered contact dtls with ref ID-TTU[protected] in the subject line. Will get back to you.

                                -Bejoy
                                HDFC Bank Customer Assistance
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                                  L
                                  lalamodi
                                  from Kolkata, West Bengal
                                  Aug 29, 2017
                                  Resolved
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                                  Resolved

                                  I have lodged above fdr on 05.07.2017 duly discharged and request to encase the fdr on maturity i. E. On 06.07.2017 and credit my saving bank account no.[protected]. But bank has encased the fdr on 05.07.2017 it self and deducted the amount of rs.5354/- as pre maturity penalty. I had spoken several times to branch manager as well as my relationship manager that i am not at fault how you can deduct the amount as i have instructed to encase the fdr on maturity and not ask for pre-maturity encasement, but no satisfactory reply was received. Then i also dropped mails to ceo/ chairman of hdfc bank mr. Aditya puri, which has also not made any yield.

                                  R k modi
                                  Mobile:[protected]
                                  Oct 12, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 11, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We are working on your concerns vied ref no:[protected] and will get back to you in 3 working days.

                                  -Bejoy
                                  HDFC Bank Customer Assistance
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                                    protestagaistsaithaka
                                    from Bhubaneshwar, Odisha
                                    Aug 29, 2017
                                    Resolved
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                                    Resolved

                                    Address: Khordha, Odisha, 751015

                                    Dear sir

                                    This is to bring to your notice is that hdfc credit card no:[protected] was opened in the year[protected] with zero processing fees with zero annual fees. Unfortunately while checking my cibil score i could find written off amount (Total) 5111.

                                    How could it be possible of an outstanding amount of rs.5111/- on zero transaction, zero yearly charges.

                                    Please update necessary correction in my cibil database.
                                    Oct 1, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 31, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Request you to write to [protected]@hdfcbank.com along with your compete issue, card details, charges details and registered contact details. Please mention Ref ID- TTU[protected] in the subject line for me to track your mail and assist you better.

                                    -Anay
                                    HDFC Bank Customer Assistance
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