HDFC Bank Complaints & Reviews

Hi sir,

I applied for a personal loan in a hdfc bank and got it but after few days my documents was illegally used for generating credit card without my prior knowledge. (Without my permission)

Even they started auto debited some amount for pay online bills of my mobile number.

I want to close this this credit card, you can call me on +91 [protected] for further help.

Otherwise i will complaint to concern authority for using my confidential documents without my permission.

Please take immediate actions.

My credit card application number:[protected]w2

Thanks
Sagar bhise
+91 [protected]

Dear sir,
My mobile no is [protected]
I have transfered 5000 from rbl credit card to payzapp wallet. Money is deducted from credit card but not received in payzapp wallet.
Transaction date. 24/08/2017
I tried to call customer care but they are not responding.
I also called to rbl bank customer care but they are saying that its payzapp issue.
Please help asap.

Sir. Iam working in amar ujala publication at narnaul haryana our company has a tie up with you many time i visited bank and show all legal documents providing me by company but banker not care and did not show any respect with me and other client as stood in bank. So as a client i am feel very guilty with your staff so please care and try to open my salary account.

Compliant no : hbl[protected] unresolved

I have been complaining about 2 issues that remain unresolved for more than 2 years

Demat account where the shares my mother's name should have been deleted. I have submitted 3 original death certificates (And don't have any more left) and a new account to be started in my name. What has happened is my trading account has been suspended and no account created. Fed up have requested the shares need to be transferred to icici bank demat account

Next conversion of resident account to nri
Let me know how this ineffiency can be resolved

Sir, my name is Akshay Mangla & My account No. Is [protected]. I applied for PRAN card and to apply PRAN card we need to enter bank detalis & i entered my accurate bank details& after two days i got a msg that your bank details are rejected by your bank.. Please contact your bank. So i went to local hdfc branch they told me that my account is agriculture account thats why they rejected my details . Now i am not able to edit my PRAN details so i cant change my bank . Local hdfc branch manager dont know to convert my account into saving account .. So i want solution .. I am in a big problem & bank is not helping me

I have hdfc credit card. Last one year i am trying to update my mobile number and email address. Every time bank rejected my application because of signature mismatch. I have already send signature mismatch form with my signature proof (Pan card) but still they rejected my application.

My credit card last four digit : 8778

When i am not paid statement, they call me my new mobile number but they not update my mobile number.

Last six month i have not received my credit card statement and every month they called me and collected amount for minimum payment. And every time they charge me late fee or other charge.

I don't know my statement amount for payment. This is affected in my cibil report.

I am balusupati saibrahma, having account number - [protected].
Deduction was done from my account with out any information. If you want to deduct, kindly firstly inform. So requested you to refund for all this amount.

02/04/16 amb chrg incl st & cess for jan2016 7
06/06/16 amb chrg incl st & cess for may2016 551.41
09/06/16 amb chrg incl st & cess for jan2016 527.34
09/06/16 amb chrg incl st & cess for feb2016 690
09/06/16 amb chrg incl st & cess for mar2016 690
09/06/16 amb chrg incl st & cess for apr2016 690
02/07/16 amb chrg incl st & cess for may2016 136.18
09/07/16 amb chrg incl st & cess for jun2016 690
03/10/16 amb chrg incl st & cess for aug2016 2
02/12/16 amb chrg incl st & cess for jul2016 333.75
02/12/16 amb chrg incl st & cess for aug2016 688
02/12/16 amb chrg incl st & cess for sep2016 690
02/12/16 amb chrg incl st & cess for oct2016 690
03/01/17 amb chrg incl st & cess for nov2016 1

A painfull story of your concern at kalikapur branch kol 78
I visited to deposit a 10000 inr to my relative's account, there was a tag of axis bank on the note i had with me,,,, cashier approched me to write on a new tag,,, i did,,, then he approched to remove a red color plastic tag was there on the notes,,, was it my duty?
No its your duty, why should i re write denomination again on tag or remove others bank tag?
Be polite to customers as you alltime approach new customers for new account

Respected sir i have an current account in your hdfc bank and they have provided me with edc machine faclity i was told no charges will be there reguarding swiping machine except only card swiping chargers as per government rules. I have charge from past one year and i complaining about this matter frim past one year to my branch grantroad east. They have also told me it will be refunded in your account. Please help me.
Chetan nandu
[protected]

Hi, Myself is Naveen Kumar S. I have Salary account in hdfc bank. verification calls and address got completed successfully, when i checked my status i saw this msg online as 'disapproved' application

Reference number [protected]S1

Status:- disapproved

Remarks:- a format of the copy of letter sent to you has been attached for your reference. Pls fulfill the requirement and respond to us for processing the application further. Thank you

What the hell is this, , when i never got any letter, how could they say that they sent a letter?

I saw the status and understand which is got disapproved due to not responding the letter copy which is sent from you for me. Let me know which address you sent the letter, because i didn't not any letter copy from hdfc bank.

I, rajeev kumar sharma, an employee of isro-dept. Of space has opened an account in hdfc bank, branch sohana on the name of my wife mrs. Sudesh sharma (House-wife), acc no : [protected] for the purpose of meeting our emergency needs and we expected to have inr 1, 50, 000 by today. Due to some emergency, we required the money and came to know that inr 25, 000 has been deducted from her account and added to some insurance policy, which she never adopted. After further information, we come to know that the concerned bank personnel (Calling her and harassing her daily for starting f. D. Or r. D scheme) had deliberately made her sign the policy on the name of f. D. And mislead her while signing the documents.in doing so she (Bank personnel) has added wrong information of the nominee, that's me.
I request you to kindly stop the policy instantly and return the whole amount which underwent in insurance policy in my account as such (Inr 25, 000). Your act will avoid any further action by us.
Rajeev kumar sharma

I have taken hdfc life click 2 protect 3d plus policy bearing no. 19275904 through their guntur branch office. Inspite of my several requests and phone calls, the local manager is not sending mandate to my employer to deduct amount for payment of monthly premium under the policy no. 19275904. The advance premium paid on 28/05/2017 is sufficient for three months premium and next premium payment is due on 28/08/2017. Till this date we have not received the mandate from m/s hdfc life insurance. I fear that this company is intentionally trying to lapse my policy.

I am ahdfc credit card holder few time back through hdfc phone banking service they offer me a credit card and one assist insurance policy. Due to non requirement of this insurance policy i cancel they policy but they take rs399 on 6/07/2017 cancellation charges of this policy they never inform me or intimate me for their cancellation charges. After that they deduct rs 564 by the name of auto pay. I just want to know if i cancel the policy so why they take cancellation charges without informing me after that they deduct rs 564 without any of my purchasing, it's such a bad experience of my
Kindly refund my money back as soon as possible. Or arrange a call asap

I have purchase a credit card through your online phone banking service of hdfc bank
I get my credit card in within few days but in my credit card they given me a one assist insurance policy and they taken a charges of that but due to non requirement of this insurance i cancel this insurance policy but they take rs 399 charges for their cancellation of this policy they never told me for their cancellation charges now they are add this amount in my monthly credit card statement. It's such a bad experience of my with hdfc kindly remove this cancellation charge in my statement i don't want to pay this kind of charges which i don't want. Kindly arrange a call as soon as possible in my no.

Hello,

I am using hdfc credit card and subscribed to one assist plan last year for which rs.1799/- was already deducted from my account as fee. But this year, they've again deducted from my credit card to one assist plan as "one assist mfee" without my permission. Can you please deactivate and refund my money asap.

Oneassist relationship number : 1163152

Dear sir,

Myself madhusudan parhi bearing account no-[protected] wants to complain against your officer in dandaharipur, balasore, odisha branch. Who has taken my request for updation of address and branch change. But sorry to say that the address has not been change till date. That's why i have not able to receive my debit card issued at your end. Hope kindly take necessary action. I have my account with you since last five years. Never expected this type of service standard from bank like hdfc.

Hi,

I am a hdfc bank credit card holder. Taken the credit card just 7 days back. The bank/oneassist has auto debited rs. 1299/- from my credit card number ending with 9750 without my concern or any prior intimation on date:23/08/2017. I am not at all interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/- on urgent basis.

Regards

Dilip sin

I am a hdfc customer for the past 15years or so. I have two savings account and am a regalia credit card holder for as many years. Most of my bank related work is done over phone banking for which i use your customer service no.[protected] very often.
Today i called the hdfc customer service at 4.50 pm first and had a fairly unpleasant interaction with a girl representative who had no clue on phone etiquettes. She kept putting me on hold and pretending to not hear me the other half. On losing my cool she disconnected the line.
Since the nature of my work was urgent i called back and was put back to the ivr and finally got connected to your representative abhishek (5.10pm) i said my name and offered to give him my card no. So that he could help me with my concern! I clearly said my card number to him once, twice but when i would expect him to proceed with verification he would insist on confirming my card number and every time mind you, every time (More than once) he would be wrong in taking down the correct credit card no.!
If this was not enough he was not at all apologetic or sorry about this issue in fact he chose to remain silent when i explained the irritant and on my annoyance he disconnected the lune on my face!!!
After 20/25 minutes of two futile calls n harassment by your representatives i decided to reach out to your floor manager/supervisor.
This time anuraag connected me to the subject matter expert, ankit who clarified my query regarding my credit card and then i requested him to put me through to the manager.
Now i was connected to rahul lamba at 5.20pm. To my horror he turned out to be the worst experience of the day with hdfc.
His abject denial to all my dilemas and behaviour metted out to me by his team members was so disappointing after the ordeal i had faced.
If hdfc is employing such casual and unprofessional people then i will have to think again about my relations with such an organisation.
After all your employees/representatives are your face and a point of direct contact with you! Their attitude and appetite to serve is o[censored]tmost importance here while in reality it is of poor quality and irrate behaviour with serious service attitude problems.

I have a senior citizen saving account no. [protected]. I was told at the bank that the minimum amount was rs 5000. I have maintained that amount and yet get smses sayng that my account is below the minimum - even though it has not been below rs 8000 plus in that period.
Even after i spoke to a relationhsip officer at the wanowrie branch in pune, i still got another sms saying that my balance had been below the minimum in july.
I wish i could say that i was surprised at this lack of inefficiency but unfortunately my previous experience of trying to settle a grievance has lowered my expectations of the level of hdfc services.
Please ensure that i do not get any more inapplicable messages in the future.

Respected sir/ ma'm
As i am not a user of your bank services but i am receiving so many calls from last year of your bank! They always treating me like one of your defaulter customer because the number i am using currently was belonged to that defaulter customer of your bank named as subhash sheel gosh!!
They disturb me any time of the day and they treat me like as i am thier defaulter!
But i am not. Please kindly update your information otherwise i wil do on my own