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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 15, 2025
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HDFC Bank reviews & complaints page 1169

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P
punith ml
from Pune, Maharashtra
Aug 13, 2017
Resolved
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Address: 560101

Respected sir/ Madam,
inspite of having registered for do not disturb (DND) option as notified by TRAI, i am getting fraudulent calls from agents posing from HDFC bank

in one day ( Saturday[protected]only i have received more than 6 calls from the following numbers :

[protected]
[protected]
[protected]
[protected]
[protected]
Since Saturday is holiday for banks, i doubt that these people are fake.
Also if i want a loan, i can approach the bank directly and ask.
WHY YOU PEOPLE KEEP ON DISTRUBING US ?
Sep 24, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2017
HDFC Bank Customer Care's response
Dear Customer,

In case u wish to stop receiving our promotional calls or msgs, u can register ur number for DNC here: http://bit.ly/1TNT8UB

-Anay
HDFC Bank Customer Assistance
Why any one has to register in your froking bank DNC if we have already registered for DND by Government of INdia. Is your frocking bank bigger than democracy and what is right?
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    S
    samairra
    from Kolkata, West Bengal
    Aug 13, 2017
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    Address: Darjeeling, West Bengal

    Yesterday i paid hdfc life insurance policy of rs.15000 online (Policy no.[protected]. At first payement could not be completed due to server issue then again i re-applied paid for second time and transaction was completed but the sum of rs.15000 was duducted twice from my account, will the debited sum be redibeted into my account. If yes then in how many days?
    Sep 15, 2017
    Complaint marked as Resolved 
    HDFC Life customer support has been notified about the posted complaint.
    Verified Support
    Aug 14, 2017
    HDFC Life Customer Care's response
    Hi, please note that the aforesaid policy no. is registered on the name of some other customer and the policy status is Paid Up . Kindly share your correct policy no. via email to us at [protected]@hdfclife.com from your registered Email Id for us to check the details and to reply to you with the resolution.
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      S
      Sumit Khare
      from Delhi, Delhi
      Aug 16, 2017
      Resolved
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      Address: Bhopal, Madhya Pradesh, 462001

      I have an account in HDFC bank, and also have a demat account but not using demat account and not done any transaction till date with this account. when it was opened bank says no charges will be charge for demat account, although The Bank has charged me Rs 826 for Depository charges on Demat account which isn't used by me ever. Please take the needful action or let me know what needs to be done from my side. Reference Number as provided by the bank: DEPOSITORY CHARGES JUL[protected].

      Sumit khare
      [protected]
      Sep 18, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 17, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      Request you to write to [protected]@hdfcbank.com along with your complete issue, account details, charges details and registered contact details. Please mention Ref ID- TTU[protected] in the subject line for me to track your mail & assist you better.

      -Bejoy
      HDFC Bank Customer Assistance
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        V
        Vidhu Oppa
        from Chennai, Tamil Nadu
        Aug 13, 2017
        Resolved
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        Address: Chennai, Tamil Nadu

        I transferred 2000 rs to hdfc account via neft transaction. But it's not credited in hdfc account still.in closing balance it's showing 2000 rs but in available balance it's not showing. I just want to know what's happening. If i called customer care number no one is picking the call. What the hell is going on. I never saw such an irresponsible services
        Sep 13, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 13, 2017
        HDFC Bank Customer Care's response
        Dear Customer,
        Kindly mail us at [protected]@hdfcbank.com from registered email ID along with Customer Id, issue details, transaction details, date/time of transaction and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.
        -Manoj
        HDFC Bank Customer assistance
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          M
          Manoj.mendu
          from Kota, Rajasthan
          Aug 13, 2017
          Resolved
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          Address: Hyderabad, Andhra Pradesh

          Hi
          I have a credit card costomer was using some to time back settled my card in 2 years before.
          But now soft path services. A. Suresh. South. [protected] agency persons reached my home which is on holiday sunday. Created a nuisance at home my mother and family. I am not at home my father is no more. They created a nuisance at my home. We felt shame full. And my family feel like dying now, only this agency is responsible if any mishap happens.

          Thanks
          Manor mendu
          Sep 13, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 13, 2017
          HDFC Bank Customer Care's response
          Dear Customer,
          Kindly mail us at [protected]@hdfcbank.com from registered email ID along with credit card number, issue details and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.
          -Manoj
          HDFC Bank Customer assistance
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            S
            Shravan Kamagoni
            from Hyderabad, Telangana
            Aug 13, 2017
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            Address: Warangal, Andhra Pradesh, 0870
            Website: Credit card

            Dear Sir,

            I Mr Shravan credit card holder of your bank would like to bring to the notice that without my knowledge there has been deducted the one Assist M Fee for Rs 1299/- i am not interested in the above insurance and kindly credit the amount to my account at the earliest kindly feel free to call me on [protected] Hope the best service from your end.

            --

            Regards..

            Shravan

            Adarsha Automotives

            Warangal

            91-[protected]
            HDFC Bank customer support has been notified about the posted complaint.
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              R
              royrahul59
              from Mumbai, Maharashtra
              Aug 13, 2017
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              Address: Pune, Maharashtra, 411057
              Website: [email protected]

              This is in reference to the transaction made into my account without intimating me by HDFC bank.

              An amount of Rs 885 has been debited on 11th Aug 2017 from my salary account, mentioning about 'depository charges DEPOSITORY CHARGES JUL[protected] on demat account. I have never used this account.

              I am aghast to see this has happened inspite of me not using the demat servcies and when the account was given to me it was told that it would be absolutely free. This is clear exploitation of customers.

              Please help and given me an update on [protected]@yahoo.in
              +1 photos
              Sep 16, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 16, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              We are working on your concern vide Ref ID:[protected] and will revert to you in 5 working days. -Anay

              -Anay
              HDFC Bank Customer Assistance
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                G
                Gurpreet Ahluwalia
                from Bengaluru, Karnataka
                Aug 13, 2017
                Resolved
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                Resolved

                Address: 560064
                Website: WWW. consumer complaints.in

                Yesterday 12/8/16 around 9.25 am i gurpreet singh ahluwalia, withdrew inrs 10000 and 5000 in two separate transactions from hdfc atm at putenahalli yelhanka using my icici bank debit card no [protected]

                But instead it dispensed a total of inrs 12500.

                I received a message from my bankers, in this case icici bank ltd. That inrs 15000.00 is debited from my account.

                Please help to cross verify and return the less dispensed amount.
                Sep 13, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 13, 2017
                HDFC Bank Customer Care's response
                Dear Customer,
                We request you to submit a complaint /dispute letter to the card issuing bank.
                The issuing Bank will liaise with us for details of the transaction. Depending on the case details, you will receive response through your Bank.
                -Manoj
                HDFC Bank Customer assistance
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                  A
                  Ankit1093
                  from Delhi, Delhi
                  Aug 13, 2017
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                  Resolved

                  Address: Gautam Buddh Nagar, Uttar Pradesh
                  Website: [email protected]

                  Hello sir

                  This is ankit kumar
                  I have to request to you i am using hdfc bank. Date of 11-08-17
                  From my account 885 rupes has been deducted. I dont know about demate account but amount is charged as depositry charge. I used my this account as my salary account and my salary is too low for survive but in case my precious amount is deducted,
                  So i want to refund my money please assist me

                  Thanks
                  Ankit
                  Sep 13, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 13, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,
                  Kindly mail us at [protected]@hdfcbank.com from registered email ID along with Customer Id, charges details, and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.
                  -Manoj
                  HDFC Bank Customer assistance
                  Aug 21, 2017
                  Updated by Ankit1093
                  Hello sir
                  I have got some money as AMC refund

                  Can you explain is this my deducted mony is refunded or any thing alse.deducted money was 885 and AMC refunded money is 562 only. Suggest me

                  Thanks
                  Ankit
                  Aug 21, 2017
                  Updated by Ankit1093
                  What the mean of
                  AMC refund entire

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                    S
                    Shayan Saha
                    from Dhule, Maharashtra
                    Aug 12, 2017
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                    I am a HDFC bank credit card holder . The bank has auto debited Rs. 1299/- from my credit card number ending with 2602 without my concern on date:31/07/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1299/-

                    Card loan Number : 293260
                    Name :- Shayan Saha
                    Mobile No. :- [protected]
                    Credit Card Number Ending :- 8666
                    HDFC Bank customer support has been notified about the posted complaint.
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                      L
                      Lakshmikanth Goud
                      from Hyderabad, Telangana
                      Aug 12, 2017
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                      Resolved

                      Address: Hyderabad, Andhra Pradesh, 500032

                      This is in reference to the transaction made into my account without intimating me by hdfc bank.

                      An amount of rs 885 has been debited on 11th aug 2017 from my salary account, mentioning about 'depository charges depository charges jul[protected] on demat account. I hve never used this account.

                      I am aghast to see this has happened inspite of me not using the demat servies and when the account was given to me it was told that it would be absolutely free. This is clear exploitation of customers.

                      Please help and givem me an update on [protected]@gmail.com
                      Sep 13, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 13, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,
                      Kindly mail us at [protected]@hdfcbank.com from registered email ID along with Customer Id, charges details and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.
                      -Manoj
                      HDFC Bank Customer assistance
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                        D
                        Dayal Chandra
                        from Noida, Uttar Pradesh
                        Aug 12, 2017
                        Resolved
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                        Address: 110096

                        Hi this is with regards to fraudulent transactions that were done on payzapp using my debit card number [protected].

                        I dont even hold any payzapp account so I have no idea how these transactions were done.

                        On 13th July around 04:11 AM i got alerts on my mobile that below transactions were done on payzapp. I have attached the below messages which i got on phone

                        Rs 10.
                        Rs 10
                        Rs. 2500
                        Rs. 2500
                        Rs. 1000

                        Totaling to Rs. 6020.
                        I have no clue how these transactions were done or authorized.
                        I want payzapp to refund this amount and also let me know where were these transactions done? To make which payments or for transferring to any other account?

                        Again. i don't even hold any payzapp account so i need to understand how this is done, neither did i get any OTP on my mobile number.
                        Please refund the amount back to my account for the above transactions as I have not done these or authorized any of the above transactions.
                        This is a serious flaw in payzapp if they are allowing such fraudulent transactions easily.
                        I am not getting any support from your side.
                        My mobile number is [protected]

                        Regards,

                        Dayal Chandra
                        +3 photos
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        I did a transaction of 4400 RS, which got failed but money deducted from my SBI account on August 5th 2017 but it is not added PayZapp wallet .
                        Transaction id is txn#[protected] and POS is [protected].
                        My mobile no is [protected],
                        The payzapp customer care is worst they are not picking call.
                        So many people facing same issue.
                        Dear Customer,

                        We request you to visit the nearest cyber crime branch and raise an FIR.
                        Please feel free to email at [protected]@payzapp.in or call on[protected]Toll Free)

                        -Bejoy
                        HDFC Bank Customer Assistance
                        I did a recharge for my Tatasky DTH from the payZapp amount is ₹ 260 only. Then the bill amount was deducted from my canara bank account. But the recharge transaction showing successful. Till now, my TataSky account not get any transaction from PayZapp. I cannot get a chance to make a complain from the app about the fraud case.
                        Please do back my money, I don't want to make any transaction from this app. This is a cheater app.

                        fraud transaction from my account - Comment #3934049 - Image #0
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                          K
                          Kavya Rajshekar
                          from Bengaluru, Karnataka
                          Aug 12, 2017
                          Resolved
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                          Resolved

                          Address: 560002

                          Today, i gave my hdfc debit card for transaction in kalyan jewellers in jayanagar.. Cashier upon swiping my debit card informed saying transaction failed but money got deducted from my account. And i don't have any clue where money has stuck. I immediately want someone from hdfc bank who can help me out in getting back my money.. Please i'm in emergency situation.. And money is neither with me nor with other person

                          Please help me out in getting back my money
                          Sep 13, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 13, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,
                          Request you to provide us your customer Id/card number, issue details, transaction details, date/time of transaction and registered contact details by writing from registered email ID at [protected]@hdfcbank.com. Please mention Reference Id TTU[protected] in the subject line. Our concerned team will get back you
                          -Manoj
                          HDFC Bank Customer assistance
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                            H
                            HJo
                            from Pune, Maharashtra
                            Aug 12, 2017
                            Resolved
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                            Resolved

                            Address: Hyderabad, Andhra Pradesh

                            Hi, i have ordered a product from paytm in may, 2017. I have also returned the product because of its quality. But i have not received any refund amount. So i mailed to paytm group about this and their reply was 'refund of inr 249 for youbella american diamond gold plated mangalsutra with chain for women against your order [protected] has been processed on 10/05/2017.'

                            But till date i. E; 12th august, 2017, i have not received the refund amount.
                            Clearly understood that the refund initiated from paytm side, but delay is from hdfc side. Please refund my amount of rs. 249
                            Sep 13, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 13, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,
                            Kindly mail us at [protected]@hdfcbank.com from registered email ID along with Customer Id, issue details, transaction details, date/time of transaction and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.
                            -Manoj
                            HDFC Bank Customer assistance
                            Aug 28, 2017
                            Updated by HJo
                            Mailed at [protected]@hdfcbank.com but no response.
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                              R
                              rameshriya
                              from Delhi, Delhi
                              Aug 12, 2017
                              Resolved
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                              Resolved

                              Application submitted on 20/07/17, verification of residence and office done quite long back, on online showing status showing "in process", not knowing why so much time is needed for approval and dispatch of card, after calling on toll free they tell kindly visit hdfc website for status, please let me know whether my application is considered for approval or delivery of card or the same is rejected.
                              Please intimate me accordingly.
                              Sep 16, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 16, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We have taken note of your comments expressed with regard to your credit card application and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We seek your patience in the interim. Kindly note the query reference number for this correspondence is [protected].

                              -Anay
                              HDFC Bank Customer Assistance
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                                M
                                Mohan@1
                                from Gurgaon, Haryana
                                Aug 12, 2017
                                Resolved
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                                Resolved

                                unauthorized wireless card swipe machine charges deducted

                                Address: Karnal, Haryana, 132001

                                We are having current account no. [protected] in the name of m/s mohan singh avtar singh, purani mandi, karnal, haryana.in hdfc bankl ltd. Sco - 778, 779, kunjpura road, opposite mahabirdal hospital, karnal - 132001, haryana
                                In december 2016, mr. Shalinder from hdfc branch, karnal, came to us for booking of swipe machine. We are interested in wired card swipe machine but mr. Shalinder told its permanently discontinued, now wireless...
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                                Z
                                Zeeshan M
                                from Mumbai, Maharashtra
                                Aug 12, 2017
                                Resolved
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                                Resolved

                                credit card not approved

                                Address: Mumbai City, Maharashtra, 400614

                                I had applied for hdfc cc & submitted all the required documents and information for application form.

                                After a day or two received multiple sms and calls regarding cc processing, one of those sms was this :
                                "dear applicant your hdfc bank credit card app ref no [protected]w1 is approved in principle subject to internal checks"

                                After that received telephonic verification calls & physical verification...
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                                N
                                niranjanbna
                                Aug 12, 2017
                                Resolved
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                                Resolved

                                Address: 560020

                                Hdfc pension champion was wrongly sold to me.
                                I realized it after paying first premium.
                                I am asking to cancel the policy and pay back my premium.
                                Hdfc life is not paying back the first premium i paid.

                                Is there any body who succeeded in is recovering their premium from hdfc pension champion?

                                Does it help if all the victims of hdfc pension champion collectively file a legal case against hdfc pension champion
                                Sep 13, 2017
                                Complaint marked as Resolved 
                                HDFC Life customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 13, 2017
                                HDFC Life Customer Care's response
                                Hi, we would request you to write to us at [protected]@hdfclife.com from your registered Email Id for us to reply to you with our response on the same.
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                                  P
                                  Priyanka Palanisamy
                                  from Chennai, Tamil Nadu
                                  Aug 12, 2017
                                  Resolved
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                                  Resolved

                                  Hi,

                                  This is in reference to the transaction made into my account without intimating me by hdfc bank.

                                  An amount of rs 885 has been debited on 11th aug 2017 from my salary account, mentioning about 'depository charges depository charges jul[protected] with regard to my demat account. I have never used this account.

                                  When the account was opened, i was told that it would be absolutely free. This is clear exploitation of customers.
                                  Sep 13, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 13, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,
                                  Kindly mail us at [protected]@hdfcbank.com from registered email ID along with Customer Id, charges details, and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.
                                  -Manoj
                                  HDFC Bank Customer assistance
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                                    G
                                    Gurjant Singh Brar
                                    from Akhnur, Jammu and Kashmir
                                    Aug 12, 2017
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                                    Address: Faridkot, Punjab, 151202

                                    In the year 2012 i took loan(limit) of 5 lakh plus 2 lakh 50 thousand as gold loan. A total of seven lakh fifty thousand. At that time i was asked by the manager that you have to take HDFC life insurance. He forcefully gave insurance of thirty thousand and said that even though you didn't continue your policy you will get thirty thousand plus interest after five years. Now after five year they sent cheque of amount 27000 and said your policy is deactivated. HDFC used my 30000 for five years and gave back 27000. Should i complaint this over here only or should i forward my complaint to the costumer court. Please do the needful.

                                    With Regards
                                    Gurjant Singh
                                    [protected]
                                    HDFC Bank customer support has been notified about the posted complaint.
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