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HDFC Bank Complaints & Reviews

2.9
Updated: Apr 29, 2026
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G
gurwinderjassal
from Kharar, Punjab
Jul 31, 2017
Resolved
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Address: Bathinda, Punjab, 151201

I have order one item from shopclues app. But for some reasons i have cancel my order on 29/06/17. I have done payment via hdfc netbanking. They text me that your refund will show in your account bu 9/07/17. They have given me one transaction id to get contact with hdfc branch with this transaction id. With this id branch had register my complaint, bank sms me that action will bw taken with in three working days, but there is no action taken by bank for amount till today31/07/17. I want that bank will do their action imediately.
Sep 2, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 01, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
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    S
    sandeep pathaniya
    from Narnaul, Haryana
    Jul 31, 2017
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    Address: Rewari, Haryana, 123501

    Dear sir,
    My name is sandeep pathaniya, i was used hdfc regalia credit card last five years. Last 1 years i am facing money problem thats by i requested to hdfc for convert my outstanding amount in easy emi, and recovery agent / credit card agent misguide me every month they suggest to pay minimum dues and ensure me that offer (Emi) will be upload on your net - banking, so that reason i deposit every month approx 22 thousand.
    Right now the recovery agent threat me or harass by call all my relatives and friends. They abused.
    Therefore i already requested for easy emi reference no.[protected] but till date no reply.
    I am responsible the all dues by bank not my family'
    Bank exceeded my card value 1 lac to 4.5 lac without any signature.

    Please help me in this matter i am agree to outstanding payment but my financial conditions only allow easy emi.
    Thanks & regards
    Sandeep pathaniya
    Card no.[protected]
    HDFC Bank customer support has been notified about the posted complaint.
    Hi C /C,

    Hv full payment done 22/6/17, NOC not received dt 27/7/17 my mail add. I m visited lone branch sect 14 GGN, they are shifted branch away 1 miles sect 12A, Hv visit same just 4 mints late time was 3.34 they are not given the NOC because time was closed you visit another day, same discussed BM manager Dimple .
    22-jul-2017 i paied 299 /- to little app through Paytm .This is an failed transaction . But still i did't get my money back.
    My name is Aishwarya yadav. I have a salary account with HDFC. The bank deducted Rs. 1000 ASD charges from my account.How can the bank debit any amount without any prior information to their consumer. Why the bank cannot sort out this issue. Please contact me on [protected] and at [protected]@gmail.com
    Thanks.
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      R
      Rameezp1
      from Ahmedabad, Gujarat
      Jul 31, 2017
      Resolved
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      10days has been passed any information did not updated! Regarding my credit card application [protected]w7 still tracking but nothing was showing expect in process iam leaving my house for a week if it's proceeded i will be wait for week i have to book tickets you guys won't give any assurance and no ivr option to talk with customer executive please find any solution i have to book tickets
      Sep 1, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 01, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      We have taken note of your comments expressed with regard to your credit card and you may look forward to receive a response to your e-mail id by today (01/08/2017). We request you to bear with us in the interim. The reference number for this interaction is[protected].

      -Anay
      HDFC Bank Customer Assistance
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        S
        sowjanya vagvala
        from Eluru, Andhra Pradesh
        Jul 31, 2017
        Resolved
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        Resolved

        Address: West Godavari, Andhra Pradesh, 534001

        My andhra bank account number is [protected]. And account holder name is venkateswara rao vagvala. Two days back i went to hdfc atm and has done a transaction. The transition was not successful but money was deducted. Later i went to another atm and transaction was successful. But money was deducted twice. There was no written slip also. The amount is 2000rs. Kindly respond to my complaint
        Sep 1, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 01, 2017
        HDFC Bank Customer Care's response
        Dear Sowjanya,

        I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

        -Bejoy
        HDFC Bank Customer Assistance
        Hello,
        Thank you for the response. I got my money back.
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          R
          RUSHIKESH BORKAR
          from Mumbai, Maharashtra
          Jul 31, 2017
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          Address: 411033

          Hello,
          On 25th july, i transferred 5000 rs to a wrong icici account from my hdfc payzapp account.
          It was supposed to be sent to my account[protected] but it got transferred to another account[protected].
          Transaction id[protected].
          I visited both the banks on saturday and told them the incident in details.
          But no bank is ready to take the responsibility and solve the issue.
          Icici bank customer care gave me the details of account but said as hdfc is the initiator of the transaction, they have to raise the request.

          Hdfc bank said, as the transaction has completed, they can not raise the request and icici bank has to support.

          Please help me and refund the money or at least contact to that person and ask him to send it back.
          HDFC Bank customer support has been notified about the posted complaint.
          Same thing happened to me

          Santhosh Kumar alisetty here sir,
          Transaction details
          Contact.number:- [protected]
          Mail [protected]@gmail.com please solve my problem
          HDFC Bank Customer Care's response, Aug 21, 2017
          Verified Support
          Dear Customer,

          We understand that our PayZapp team had responded to you via e-mail.

          -Bejoy
          HDFC Bank Customer Assistance
          Guru1132's reply, Dec 26, 2017
          Bro did you get your money
          Hi,

          I have added Rs.2170 from my HDFC credit card to Payzapp still it's not credited.

          Account: IN[protected]
          App Version: 3.01.06.04 [3010604]
          Phone Make/Model: LGE LG-H860
          Android Version: 6.0.1
          This is with regard to the previous mail which is have dropped you on 19th December 2017. The Beneficiary bank (ICICI Bank) needs my bank, HDFC Bank (PAYZAPP) to cooperate and provide sufficient support for the easy and safe recovery of my fund of Rupees 3000.

          This is so ridiculous that when the beneficiary bank (ICICI Bank) is ready to support where in HDFC bank (PAYZAPP) is lease bother not cooperating with me.
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            S
            shobhavignesh
            from Delhi, Delhi
            Jul 31, 2017
            Resolved
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            Address: Bangalore, Karnataka

            I have transacted trice and got amount only for two transactions.. However amount is debited for all there transactions.

            Rs. 10000 transaction is not received but its debited from my account. Kindly help to retain my money.

            Total withdrawn money is rs. 26000/- but i have received cash only 16000.
            First transaction not happened due to some error.
            Sep 1, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Jul 31, 2017
            Updated by shobhavignesh
            Hi,

            I have withdrawn money from Citi ATM domlur.

            I have transacted trice but I have got money only for two transactions.

            Total Withthdrawan amount is Rs. 26000 but received only Rs. 16000. Request to check and refund my remaining amount of Rs. 10000.
            Verified Support
            Jul 31, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share the date & time of transaction, card and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

            -Bejoy
            HDFC Bank Customer Assistance
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              M
              manojfeb
              from Dharwad, Karnataka
              Jul 31, 2017
              Resolved
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              Address: New Delhi, Delhi, 110059

              Hi,

              This is highly frustrating and harassment to the customer, without any information and agreement one assist application charges has been debited from my credit card xxxx7327, customer id 66773605. I have already asked bank executives and called up one assist 4 times but they are not responding and reverting that money to my account post cancellation request many times.

              This is a humble request please revert this amount back to my credit card or cancel this card. It is never acceptable to create automatic transactions with customer agreement.
              If it can't be done, then let me know so that i can file this case with fraud committee, rbi and consumer court to bring to their kind knowledge how hdfc bank and one assist harassing customer and making frauds with the customers.

              Thanks,
              Manoj kumar
              Aug 6, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Manoj Kumar,

              Greetings from OneAssist..!

              We deeply regret the inconvenience caused to you & apologize for the same.

              We are unable to find any details based on your given customer ID, requesting you to kindly share the OneAssist customer ID or registered mobile number.

              Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

              Regards,

              Brijesh

              Team OneAssist.
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                Y
                YUVA BHARAT
                from Delhi, Delhi
                Jul 30, 2017
                Resolved
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                Resolved

                Address: Mumbai City, Maharashtra, 400013
                Website: www.hdfcbank.com/htdocs/PayZapp/index.html

                My registered mobile no [protected]
                Payzapp customer care told me that money 1620 has been refunded same to your source card number ending 0785, on 11 july 2017. Reference no
                Arn no:74799207189000900234737.
                But

                Sbi bank manager said: sbi said reference number is generated from payzapp. They told me i have no information yet, so how can i help you. Please contact your payzapp customer care.

                (Toll-free number[protected] or email at [protected]@payzapp.in)

                No one can help me..
                Sep 11, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 08, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                We understand that you had made a load money transaction on 08-Jul-2017 01:16:56 for Rs. 1620/- and the transaction had failed. The refund for the same was credited to your debit card 4591 xxxx xxxx 0785 on 11-Jul-2017 16:59:15. Please find the reference number.

                Acquiring Reference Number : 74799207189000900234737

                Note: If the amt is still not received, please contact the card issuing bank for disputing the transaction. If you hold HDFC Bank debit card, please mail us at [protected]@hdfcbank.com to initiate chargeback dispute

                -Bejoy
                HDFC Bank Customer Assistance
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                  C
                  CA. Gaurav Jain
                  from Delhi, Delhi
                  Jul 30, 2017
                  Resolved
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                  Address: 110032

                  Hi Team,

                  I Gaurav Jain having Netbanking with HSBC with customer ID 48518676, got to know the offer from HDFC for free gift for net banking users. I ordered two items from there and paid shipping charges (Rs.299 & Rs.399) as shown there. But when I received my product I got to know that I was made fool from HDFC as it is showing as below for two items:

                  1. Item Value: Rs.1, 499
                  Discount: Rs.1, 200
                  Invoice Value: Rs. 299

                  2. Item Value: Rs.2, 499
                  Discount: Rs.2, 100
                  Invoice Value: Rs. 399

                  What I understood from above that I am paying for Item as Rs.299 and Rs.399, which is not fair at all. I paid those charges in respect of shipping only for free gift from HDFC.

                  Can you please help me understand If I am missing something or got cheated in good faith.

                  (Required screenshots are attached)

                  Thanks,
                  CA. Gaurav Jain
                  +91 [protected]
                  Oct 17, 2017
                  Complaint marked as Resolved 
                  It was good.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 01, 2017
                  HDFC Bank Customer Care's response
                  Dear Gaurav,

                  I request you to share your complete issue and contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                  -Bejoy
                  HDFC Bank Customer Assistance
                  Aug 12, 2017
                  Updated by CA. Gaurav Jain
                  I have already shared in the above compliant if you see that my phone no. is there. Also I would like to make you know that my issue has been resolved.

                  Thanks,
                  Gaurav Jain
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                    I
                    ilaiyaanbu
                    from Chennai, Tamil Nadu
                    Jul 30, 2017
                    Resolved
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                    Resolved

                    Bank name:- hdfc
                    Branch :- c/o gp road, la plaza
                    Chennai-600002

                    Ifsc code : hdfc0001364
                    A/c no : [protected]
                    Mo.:- [protected]

                    Subject - close of a/c no [protected] corprate salary a/c (Ilaiyaraja p)

                    Dear sir,

                    I here by request you to close my salary a/c as i could not proceed further.
                    I cant able to maintenance minimum balance. Till now my balance going negative. Since my last using date was july 2016. I request you please close the account.
                    Aug 31, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 31, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We have received your mail vide Ref ID:[protected] and will revert to you in 3 working days.

                    -Anay
                    HDFC Bank Customer Assistance
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                      R
                      rajverma2912
                      from Delhi, Delhi
                      Jul 30, 2017
                      Resolved
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                      Resolved

                      Address: Gurgaon, Haryana, 122001

                      Hdfc is harassing me since two months. Hdfc loan guys are calling me for a personal loan which i do not own, and moreover deducted inr 29, 323.62 from my salaried without any notice.
                      I would like to broadcast this issue to all social media platforms as i am not getting any help on call or from branch.
                      If i would not get any support even now i would have to go to consumer court to file a harassment and fraud case.

                      I have to explain here a little bit about the problem i am facing due to hdfc loan and hdfc bank which is causing a tremendous harassment to me.

                      Hdfc loan
                      • there is a personal loan of inr 5, 00, 000 on some other guy named ‘rajeev verma’ (Not me, i would refer it as other guy in this mail) who have not paid his 23rd and 24th emis (June’17 and july’17) out of his total 40 emis.
                      • but somehow, whether by a fraud done by other guy or any manual/software error in hdfc system, this personal loan account have all my personal information for example contact, address, pan etc.
                      • luckily (For me) this personal loan still points to hdfc bank account of other guy, so hdfc loan branch is able to get in touch with him and get confirmation from him that he is the one who own this loan and unable to pay emi for last two months (June and july).
                      • collection officers (Details mentioned below) from hdfc loan ito branch accepts that i am not the one who own this loan account, but instead of removing all my details from this loan account, collection officers have called me several times in last 2 week and asking me (Yes, you are reading it correctly asking me) to call other guy and scare him by giving warning that i would do a police fir, would bring police to other guy home etc. Etc. If other guy will not pay his emis.
                      • i have visited hdfc loan gurgaon branch (Sector-14) to asked them to remove all my details from this loan account, but that did not helped and this account still have all my information.

                      Hdfc bank
                      • on 25th july as soon as my salary arrived in my hdfc salary account, hdfc loan branch blocked inr 29, 323.62 from my hdfc bank salary account without any prior notice or approval.
                      • immidiately i called my hdfc relationship manager (Contact details below) to let me know why this amount has been blocked from account.
                      • she assured me to get back to me by next day. But i didn’t received any call from her as of today (28/july) and this amount is still blocked from my account. I called several times to my rm in past two days but unable to connect as number was busy.
                      • today, i called again to my hdfc relationship manager, this time mr. Amit kumar singh picked up my call. He informed me that this amount has been blocked by hdfc loan branch as i have not paid my personal loan emi.
                      • i explained all this above story to him and then he understood that this should not happen. By checking records he also confirmed that this account belongs to other guy. But still did not unblocked inr 29, 323.62 from my salary account. He raised service request and again assured me to back to me asap regarding this.

                      Through all this, its me who is suffering and being harrased without any reason by hdfc loan and hdfc bank since two months.

                      I am worried as i do not know if i will get some quick help from hdfc bank to:
                      1. Unblock inr 29, 323.62 from my salary account
                      2. Remove all my personal details from hdfc personal loan account number: 339 296 20

                      Other guy details:
                      * other guy hdfc bank saving account number:[protected]
                      * other guy hdfc loan account number: 339 296 20
                      * other guy mobile:[protected]

                      My details
                      * my hdfc bank customer id: 394 745 73
                      * my contact number:[protected]

                      Other details
                      * contact number of hdfc loan collection officers (Ito branch) who are harassing me: sagar (Mobile:[protected], babita (Mobile:[protected]
                      * my hdfc bank service request number (Latest): kolr[protected]
                      * reference number/docket number[protected]
                      * my hdfc bank rm contact number: arpita –[protected]
                      Sep 1, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 31, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We have received your mail vide Ref ID:[protected] and will revert to you in 4 working days. -Anay
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                        M
                        Mamtaa65
                        from Dharwad, Karnataka
                        Jul 30, 2017
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi, 110048

                        My card number is [protected]

                        Name mamta

                        I am facing non ending financial challenges. I am doing my best to stay afloat.
                        For the last 3 years i am requesting the card division to make small emi's of my outstanding, they refuse to do so.
                        Most months i pay the minimum or i pay a bit more and use it to pay phone bills etc.
                        If i get money in time i do it in time, if i don't the collection agents start calling and they are rude and say all kinds of horrible things.
                        They accuse me of not wanting to pay them, is anyone insane to keep paying the interest and late fees month after month, if i had no intention of paying.
                        My business has been facing huge amount of challenges, the sales points created by us all became redundant one after another.
                        We have financial borrowings and commitments, which we are unable to meet.
                        I am doing my best and more to make it all work and to be able to pay off all my debts.
                        I am doing my business, in my best capacity and capability.
                        I was committed to pay minimum payment yesterday and my arrangements fell through, i told the lady i need a week more, she started shouting, that, i am a liar and she has given me time earlier too and i am making a fool out of her.
                        I asked to speak to her manager as her harassment was making me extremely emotional as i am facing too many challenges.
                        The manager came on line and said firstly stop crying, secondly, before he could say anything, this lady said some stuff, to the guy and he started off, you are cheating us, you have money in your account and you are paying others. It is my current account, i have emi's to pay, rent to pay, electricity to pay, i am defaulting everywhere.
                        I am making minimum payment as soon as i can, they can turn the amount into 36 months installments, interest free, they are not doing that either.
                        For 3 years i am paying penalties, late charge, interest.
                        I need urgent help, from their aggressive behavior.
                        Sep 2, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 01, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We note that you have sought clarification with regard to your credit card account. In this regard, we regret to assist you further in the absence of the card details, The card number shared is incorrect, having said this, we request you to provide the following details to the below e-mail id to enable us to do the needful.
                        1.Name as mentioned in the card account,
                        2.Last four digit of your credit card (xxxx xxxx xxxx 1234),
                        3.Contact number as updated in the card account and latest contact number.
                        4.Email address as updated in the card account.
                        You may write to us at: [protected]@hdfcbank.com and we shall assist you.The reference number for this interaction is 6138476.

                        -Anay
                        HDFC Bank Customer Assistance
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                          A
                          Alok Dubey
                          from Mansa, Punjab
                          Jul 30, 2017
                          Resolved
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                          Resolved

                          Reespected sir,

                          I am alok kumar dubey, a hdfc life has been mis sales polices.
                          All polices & complain documents attached here.

                          With best regards

                          Alok kumar dubey

                          Village - jamuhaw dibiyapur district - auraiya (Uttar pradesh) 206244

                          Mo. No. [protected]
                          E mail id - [protected]@gmail.com,
                          Aug 31, 2017
                          Complaint marked as Resolved 
                          HDFC Life customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 31, 2017
                          HDFC Life Customer Care's response
                          Hi Alok, kindly refer to our response dated June 29, 2017 sent to you by us via letter where the decision related to the concern raised by you was already conveyed to you by us. Incase, you are not satisfied with our earlier decision, you may write to the escalation Email Id mentioned in the footnote of the response.
                          Hi sir plz someone help to cancel my policy which is sell me to get a 0 percent loan against this I was given a email to [protected]@hdfc.com but not given reply plz tell me who got resolved this problem
                          HDFC Life Customer Care's response, Aug 3, 2017
                          Hi, kindly share the interaction Id for us to track your email incase the email is sent by you to us.
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                            M
                            Mukul Chandwani
                            from Lucknow, Uttar Pradesh
                            Jul 30, 2017
                            Resolved
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                            Resolved

                            Credit card application number [protected]w1

                            I have applied credit card on the basis of entitlement of hdfc dinner club card. Sales personnel and customer care has stated that with my current ctc - i am entitled to hdfc dinners club credit card.
                            But now i am been told my cibil score is not good and i am not entitled to hdfc dinners card. They are saying i have loan of rs 1 lac, so i am not entitled. With my current ctc dues of rs 1 lac is okay. Please help me with the application
                            Aug 31, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 31, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days.The reference number for this interaction is [protected].

                            -Anay
                            HDFC Bank Customer Assistance
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                              C
                              charanjit1985
                              from Dasuya, Punjab
                              Jul 30, 2017
                              Resolved
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                              Resolved

                              Address: Hoshiarpur, Punjab, 144530

                              Hello,
                              I am charanjit kaur, a account holder of hdfc bank mahilpur, punjab account no. [protected]. Today, i have placed a order of rs.12650 on www.ebay.in. when, i made the payment for the first time the transaction got failed. Then, i again tried it and made it successful. But, after few minutes i received two messages consecutively, which showed the deduction of amount for 2 times, while the order is placed only once. Kindly proceed my case and refund my fund as soon as possible. I shall be very thankful to you for this.
                              Sep 2, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 31, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              The account number provided by you is invalid. Please write to [protected]@hdfcbank.com and confirm the correct Account number, as well as details of the transaction.

                              -Anay
                              HDFC Bank Customer Assistance
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                                D
                                Dharamendra Singh Gurjar
                                from Gwalior, Madhya Pradesh
                                Jul 30, 2017
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                                Address: Morena, Madhya Pradesh, 476001
                                Website: www.oneassist.in

                                Hi,
                                Couple of days back i received my hdfc credit card, and till now i didnt activated that card. Since yesterday i started receiving some messages for autopay and oneassist. I though it was a service that automatically activate free with credit card as a facilities for customer.
                                But today i got message from oneassist that my account has been debited and the amount will be debited with my credit card bill. When i check my credit card bill online, it show around 1300 has been debited.
                                How its possible that without any consent of customer, you can charge him and activate any non-sense service.
                                I want that service to be deactivate and want my all money refund asap. If i will not get it, i will deregister hdfc credit card instantly and also i will shut my hdfc bank account with immediate effect.
                                I really hate these kind of non-sense fraud/auto-activate services, that's why i choose hdfc bank to get better service and facilities.
                                But same things happen with hdfc also, absolutely i don't want to be a customers any more.

                                So, kindly refund my all money and deactivate that service with immediate effect.

                                I am a very old customer of hdfc bank and having very good repo with bank. So am hoping some positive response from you guys.

                                Best regards,
                                Dharmendra singh gurjar
                                Email - [protected]@gmail.com
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer

                                Greetings from OneAssist...!

                                We would like to apologize for the same. As per your request, we have cancelled your plan vide service request No. 2207961& the refund will get processed in 7 working days.

                                Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                                Regards

                                Sagar

                                (Team OneAssist)
                                Dharamendra Singh Gurjar's [Complaint's author] reply, Aug 2, 2017
                                Sagar,
                                Could you please let me know why i didnt get any update on this?
                                you guys billed 1299 and auto activate that One Assist service and now your made EMI's for 1299 for 3 months with some extra charges and GST.

                                What the hell is going on, whats wrong with you guys.?
                                Hi,
                                How much refund you will do, i need my all money back.
                                So, kindly do the same and will appreciate your efforts.

                                Thanks

                                Regards,
                                Dharmendra Singh
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                                  J
                                  Jaga Dish
                                  from Tirupati, Andhra Pradesh
                                  Jul 30, 2017
                                  Resolved
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                                  Resolved

                                  Address: Chennai, Tamil Nadu, 600072

                                  My savings account number - [protected], palavakkam - chennai.

                                  I lost my debit card and request to reissue the card via phone banking. But hdfc charged 885 rs for card re issuance.

                                  By the way, hdfc sent me platinum debit card instead of titanium debit card (Which was the lost card). Hdfc should have informed me regarding this before sending platinum card once i generate atm pin, you people charging my account rs 885 for lost card. This is ridiculous... I use hdfc account to deposit cash and i don't need higher credit limit debit card. If i didn't get proper reply i going to stop depositing cash in hdfc bank.

                                  Plz reply as soon as possible.
                                  Sep 1, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 31, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  In case you do not wish to continue with your Platinum Debit Card, kindly visit our nearest branch and submit request for issuance of your desired Titanium Debit Card and reversal of the Debit Card Annual Fees levied in your account. Please feel free to email us at [protected]@hdfcbank.com from your registered email ID for any further clarification or assistance.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    V
                                    vidhya nj
                                    from Chennai, Tamil Nadu
                                    Jul 30, 2017
                                    Resolved
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                                    Resolved

                                    Address: Perambalur, Tamil Nadu, 621220

                                    Sir i am sivasankar five years back i put one policy in ur hdfc life now its matured one o[censored]r executive meet me and ask for a neft document and i signed it but out my knowledge he collect a money for a new policy from my current majured policy i shocked how to stop this process and the police application no is 90544914 now i want to stop the process of this policy plz help me
                                    Aug 31, 2017
                                    Complaint marked as Resolved 
                                    HDFC Life customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 31, 2017
                                    HDFC Life Customer Care's response
                                    Hi, kindly write your issues to us at [protected]@hdfclife.com from your registered Email Id for us to have a look into it. Once done, kindly do share the interaction Id with us to track your email and to expedite the process.
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                                      R
                                      ravindra1173
                                      from Nagram, Uttar Pradesh
                                      Jul 29, 2017
                                      Resolved
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                                      Resolved

                                      Address: Gorakhpur, Uttar Pradesh, 273003

                                      Cc no. [protected] the said transaction on date 17/07/2017 of rs. 4331/- failed but the the the available balance of this account is reduced by amount equals the amount of failed transaction.
                                      Please make neccessary correction so i can avail facility.
                                      Please resolve the issue and reverse this amount to cc no. [protected]. On current date 29/07/2017, available balance to my account shold be rs. 11203/-
                                      Sep 1, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 31, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We have taken note of your comments expressed with regard to your credit card and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

                                      -Anay
                                      HDFC Bank Customer Assistance
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                                        prasad badave
                                        from Pune, Maharashtra
                                        Jul 29, 2017
                                        Resolved
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                                        Resolved

                                        Address: Pune, Maharashtra, 411051

                                        Sir,
                                        We hereby inform you that i am hdfc credit card holder having credit card no.[protected] and another card is having number [protected]. I have completed all payments still they send me payment charges at every month.
                                        We already mail & fax to cancel our credit card so many times but they ignored that matter & didn't even replied at once.
                                        We request you to pl do the needful & obliged in this matter

                                        Thanks & regards
                                        Prasad badave
                                        Sep 2, 2017
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 01, 2017
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

                                        -Anay
                                        HDFC Bank Customer Assistance
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