HDFC Bank Complaints & Reviews

Hi customer service,

I have apply for "no objection certificate" for the settlement that was done on my hdfc bank credit card#[protected] in april. I did apply for noc from may onward through your collection department, they said that same would provide me within 15 days after completion the dues but i'm still awaiting. The same also applied via helpline. Reference#[protected], [protected], [protected] and [protected] but still i'm dragging.

I have left no stone unturned apart from one but all in vain.
It was needed urgently but still i am dragging. I have also sent a mail to customer services. [protected]@hdfbank.com but no response from there.

Can i have any favorable response from you immediately.

Thank you,
Neeraj!
[protected]

Me and my mother have a joint account in hdfc, patna branch. She is a primary account holder and the kyc details for her was updated but for mine it was not. I agree that this is a miss from our side. But is it right that without giving any prior information you can block someone's account?
Though i went and submitted my documents for kyc updation in the nearby branch. (I don't stay any longer in patna now). I gave the employee details of the person who has collected my document to the concerned team in patna branch to verify the same. But they said they can't unblock my mother's account until and unless the details will reflect in the database and it will take another 04-05 days to it.
My mother is a senior citizen and she is struggling everyday as her account is blocked. She had been a part of hdfc for more than 14 years. Don't you guys think this is not the way you treat some old customer of yours.

Dear sir

I have get two-wheeler loan no 2005 through centurion bank nariman point branch. Completed the two-wheeler loan, after completion of my loan i have received the original rc book from bankers. That time they have told me noc send through by courier but till now i have not receive the noc

We need the noc how to proceed further

With regards

Vijay parab
[protected]
[protected]@gmail.com

One assist plan — cancellation and refund

I have no received sms from hdfc bank that rs-1299/- deducted from my

Credit card to one assist plan on 27/07/17. Without my permission.. I also

Got a mail and a post from one assist team. I dont even know the company

And this kind o[censored]nsolicited charging of my credit card. I m continuously

Calling on[protected], and [protected], but they not cancelling the

Servicing.

Please deactivate and refund my money asap

Date of incident : 27/07/2017

Hdfc credit card no. 0046

Mo no:[protected]

Hiiii,

This is shantibhushan tripathi holding credit card no ending with digits 7616.

My outstanding amount to bank is rs.82000.

Today morning your outsource agent named santosh cell no [protected]

Came to my residence for payment

Of minimum due amt rs.4670.

He has made me connected to one of your manager named mr. Sandeep [protected].

His behaviour was nusance.

His words are as below —

; main tere biwi ko dhande pe bitha ke paisa wasul karunga bank ka :

: main tere bhabhi ko dhande pe bitha ke paisa wasul karunga bank ka :

I am a customer to hdfc credit card from last 8 to 10 years.

This type of behaviour i have not expected from your team.

Take some stunt action against this man named mr sandeep.

Hello sir,
My acc. No is [protected]
Branch: cidco, aurangabad
I have already closed my hdfc women savings account in may 2017 and at tgat time my home branch person from bank told me to withdraw complete account balance from account and i have done it but still my account doesnt closed by bank yet and now it is showing negative balance -800/- as not maintained minimum balance in last month checked through online...

Some one has done transaction by my credit card. At the transaction movement my card is there with me and 3 transaction done in foodpanda (Thailand) i want my money back can u loof
K after it.
I haven't shared my details to anyone and i haven't transacted recent. The three transaction amount around 10000rs. Tht to it was done in thailand plese do refund.

Hi hdfc,
Customer id – [protected]

Now i have received a second account statement, i do not think hdfc is any customer concerned. Hdfc bill fake amounts to customer and ignore after wards making them bad in cibil. I am receiving credit card statement on email where as i have cut and sent the card way back to you. Now i do not even know the card number to view what fake billing now hdfc have charged me.

Few more complaint reference numbers –
• 5729544
• 5675048
• 5643567
• 5632960
• 5621344

I have done numerous conversation with your executives and all went to nowhere in fact now i have a feeling hdfc is trying to avoid conversation so that they can imposed this charge forcibly.
Again i would like to mention that this is not the card that was promised to me, i shared the number of the executive that shared this card.in fact the number is still active and they are taking calls for new credit card. I mentioned the number in my previous email which i sent in february.
This is not the card promised to me, this is forcibly pushed to me, prove it that i have requested this
Card, i will pay. But i can tell you i had enough with hdfc. The first thing i will be doing is to remove my
Salary account from you. I will share all the details with my hr.

I have attached the excel sheet of the different communication with hdfc along with the communication in feb.

From: avinash mondal
Sent: saturday, july 22, 2017 2:47 am
To: customerservices. [protected]@hdfcbank.com
Subject: re: re:'hbl=[protected]' regarding hdfc regalia cc ending with 1412 and 4114

Dear sir/madam,
Your sales representative has contacted me in month of feb 2017. I have given my documents to him on 14th feb. I have received my card in month of mar2017. Sales representative name was ganesh (Contact no : [protected]). I have finished 4 transactions with credit card issued before 30mar2017. I too have wats app conversation as proof of communication with sales guy ([protected]) till 24 apr2017.

I would like to inform that sales person has clearly told that credit card (Regalia) is completely free card. He clearly said that there wont be any annual fees or charges on card and considering the card as free, i have agreed for issuance.

Now it will be injustice if i had to pay annual fees which i was not communicated before taking card.

I have 3 different credit cards from other banks which does not have any annual fees and also dont encourage myself to take card with annual fees or any other charges irrespective of multiple benefits available. I have never been defaulted by any bank for delay payment or charges.

Its really very painful to spend time on this issue. I have already hotlisted regalia credit card before 2 months due unsolicited call from number ([protected]) and planning to cancel. I do not find hdfc bank safe for credit card as my card details are compromised and getting calls from individuals calling herself as hdfc employee.

Please take your time to investigate the matter and i can provide all details which you need but kindly reverse annual fees at earliest on my card so that i can initiate process to cancel the card.

Regards,
Avinash
_
From: hdfc bank credit cards support
Sent: friday, july 21, 2017 4:35 pm
To: avinash mondal
Subject: re:'hbl=[protected]' regarding hdfc regalia cc ending with 1412 and 4114

Dear mr. Mondal,

Thank you for writing to us.

This is with reference to your e-mail regarding your hdfc bank international credit card account.

We understand your query pertaining to membership fee in your card, we observe from our records that you are holding regalia credit card and same can be provided as a first year free card by opting any of the below given options and from second year onwards spend threshold condition will be applicable.
Option 1 : 3 retail transaction in 90 days from the card setup date.

Option 2 : register your credit card for any one of the below products within 90 days from the card set up date.

Smartpay one bill registration (Or)
One assist (Or)
Add-on card (Or)
Credit shield / card sure (Or)
Payzapp activation with one transaction (Or)
General insurance

Further we also understand that you are in receipt of the call, we would request you to please provide the date and time for us to investigate and assist you,

Kindly note the query reference number for this e-mail: [protected]

We are committed to continuously enhance our customer experience by providing more value for our products and services. Towards enriching our customer experience, we provide best in class digital solutions through netbanking / mobile banking and payzapp.

From: avinash mondal
Sent: wednesday, july 19, 2017 4:06 pm
To: customerservices. [protected]@hdfcbank.com
Subject: regarding hdfc regalia cc ending with 1412 and 4114

Dear sir/madam,
I am salary account holder of hdfc bank and an employee of itc infotech ltd, bangalore. I have received a call from your sales representative ganesh (No: [protected]/[protected]) 3-4 months before. Sales representative clearly said that hdfc regalia card has no membership fees and annual charges, based on which i agreed to take card from hdfc bank. He also asked me to do 3 translations to make the card active so i did 3 transations. But later i got call from lady with a mobile number ([protected]) who was saying herself as customer care executive from hdfc bank and taking confirmation whether i finished 3 transactions. She also said that she will be crediting reward points in my cc account. I found this call as suspicious because bank representative never calls from mobile number. Hence i called customer care and asked them to hotlist my card (552260xxxxxx1412). It was hotlisted by hdfc cc.

But yesterday i received cc statement inr 2875 against card number (55xxxxxxxxx4114) which shows active in my a/c. I am not sure if new cc is issued against my a/c because i have not received new card also not requested for it calling customer care or through email. I have only requested priority lounge card few days before hotlisting my ragalia cc (Ending with 1412).

As explained by sales representative, i have agreed to take card considering it free (Joining + membership) and also requested priority launge card. But now when i called customer care, she said that the card has annual fees. I consider myself as cheated and disappointed by employees of hdfc bank.

I have decided to cancel my credit card and priority launge pass and will send letter by post as suggested by your customer care executive. As card issuance is done based on false information about the annual fees free, please consider my request to reverse annual fees on my card. I will send a letter to chennai head office within a week.

Regards,
Avinash

Hi
This is neelendra sachan and my account number for hdfc bank is [protected] at professional court no 27/7, 15th cross 3rd block jayanagar branch.
At date of[protected] i went there for closing of my account but they refuse to close the account.
This is very inappropriate behavior of branch operation manager suresh bs and branch manager jyothi sudhindra as they are asking for money to close the account.
As...

Hi Sir,

This is regarding hdfc bank credit card Fraud.
Actually Mr.Pramod confirmed that you will get your disputed amount credited on 25th july 2017 or post 25th july 2017.
but i did not get amount credited in my credit card.
After crediting in credit card it can be transferred in to my account.

Kindly look in to this on very high priority.
I have writing here after goinf through national consumer help line.

Thanks,
Sanchit Agrawal

Mere sath hdfc life ke employees ne fraud kar ke mujhse purani band policy ke payment ke nam par nai policy karali inlogo ne farudulently nai policy karyi hai.3jan 2017 ko mera pass hdfc life se call aya aur unhone mujhse purami policy ke naam policy kariyi hai. Yeh log hai
Rajjev sharma ph. No.[protected]
Shruti agarwal ph. No [protected]
Vijay kumar ph. No.[protected]
Ajay sharma ph. No.[protected]
Swapnil desai ph. No.[protected]
Hdfc life mai fraud log ko job de di hai
Yeh sab dohke se policy karate hai aur public ka paisa loot rahe. Hdfc ke md ko in logo ke against action lena chaiye aur mera fund mujhe wapas karna chayie. Yeh log last 7 month se mujhe frustrated kar rahe bar bar payment ki date dete hain aur phir ph. Receive nahi karte bus rajeev sharma hi se meri bat ho rahi. Wo keh rahe hai shruti agrwal aur vijay kumar payment nahi hone de rahe hdfc ke md se meri request hai ki aise logo ke against action le. Aur mera paisa refund karaye.in mai rajeev sharma ke alawa koi call nai utah raha.

Respected sir/madam,

I have a car loan at hdfc bank. This month (July) i am not able to pay the emi as my salary is not being paid by the employer, which is a private institute in guwahati for the last two months. For the last few days hdfc bank employees are calling me 2/3 times per day asking me about the emi. I simply reply that whenever salary will be in my account i shall pay the emi with late fine.

Yesterday...

Amb chrg incl gst for jun2017-mir[protected]
I have been deducted rs. 1416 on 22nd july 2017 as amb charges without pre-informing me of any such charge deduction. Since mine was a salary account and hence i should have been informed of any such deduction because of converting it automatically to saving a/c and not informing me of the same, i am liable for the refund of my amount.
I also need to get in touch with my account...

I am having the account with hdfc since last 12 years
User id / customer id 7209312
As per below email bank has been sending intimation on regular intervals, but let me tell you, i have not received any notification from bank to verify or submit kyc.
On dated 25th july this is brought to my notice when i was trying to make online payment of my credit card.

After then i have uploaded kyc details thru online.

Right now my family is under medical treatment & i cannot visit physically to any nearest hdfc bank to submit kyc.
If this is really require to submit the kyc physically to any nearest hdfc bank that can only be possible on or after 06th aug.

I need immediate support from your side to active my account.

Hi
This is nunna krishna – deputy managar
Emp code n5004
I was an employee of hdfc bank since july 20th 2011
Dept - ctg commercial transportation group, (Assets)

I was been in banking industry for the past 11 years from dec 2005 to till date of which last 6 years
Are with hdfc, i have built my career from an executive roll to present deputy manager
From the date of joining with...

Dear sir,

I had been following up for my credit card ([protected]) from last 6 months, my old card got expired in last 16th nov 2016, further before my card could expire i was shifted to goa as my official transfer, to this i have already sent all the documents like change of address form, signature mismatch with local hdfc branch managers signature on it as he had certify for my change of signature,
All the documents were sent via hdfc local bank valpoi, goa 403506.
It has been almost 4 months niw but there is absolutely no action taken on my documents sent neither i received any card or any telephone call from call for further update or rejection of documents.
Now i am not able to use the card from last 8 months, hdfc bank talks way more about customers satisfaction, what would you say for my case.
I am ashamed such a reputed bank could not resolve a simple issue for me.
Consider this as my re complaint, and act accordingly to resolve my case.

Thanks and regards
Asif mujawar

Myself zubia khanam having salary account with hdfc bank (Branch first india place gurgaon haryana) account no.[protected] customer id 6521690. Bank has debited amb charges and debit card fees twice including service tax amounting rs 5, 317.17 (Details mentioned below) without any prior intimation, however there was some issue between me and company due to which my account was not credited with salary, it is really not acceptable. I request the bank to please reverse these charges as soon as possible. Or i will not do any banking with hdfc bank in future..

29/06/2017 - debit card annual fees dec 2016 430.92
29/06/2017 - debit card annual fees dec 2016 215.79
29/06/2017 - amb charges for dec 2016 690.00
29/06/2017 - amb charges for jan 2017 690.00
29/06/2017 - amb charges for feb 2017 690.00
29/06/2017 - amb charges for mar 2017 690.00
29/06/2017 - amb charges for apr 2017 690.00
29/06/2017 - amb charges for may 2017 690.00
21/07/2017 - amb charges for jun 2017 531.00
Total rs 5, 317.17

I've been on hdfc dnc list for more than 2 months now. They keep calling from these numbers that start with 265.

I've blocked several of their numbers on my phone but they seem to have a wider list to make calls.

The calls are received several times in a day and worst of all they are automated calls. This is really a pathetic way of marketing from a quality bank.

Dear hdfc bank,

Please grow up. Stop spamming. Quality ensured your success. You're losing it by treating customers and prospective customers by frequent calls.

Hi i am anup arvind sawankar. My phone number is [protected] my credit card no is [protected]. I took hdfc credit card againts my fd of 55000₹ but now when i hav paid & closed my credit card which is updated at system aswell but the bank guys are saying there is lean mark on my id so i cant liquidate my fd as its showing lean mark on my a/c. I am approaching hdfc customer care from last 1 month also sent letter to chennai for credit card department also.
Please help me out with this as i am in urgent neeed of money.