HDFC Bank Complaints & Reviews

My card number is [protected]

Name mamta

I am facing non ending financial challenges. I am doing my best to stay afloat.
For the last 3 years i am requesting the card division to make small emi's of my outstanding, they refuse to do so.
Most months i pay the minimum or i pay a bit more and use it to pay phone bills etc.
If i get money in time i do it in time, if i don't the collection agents start calling and they are rude and say all kinds of horrible things.
They accuse me of not wanting to pay them, is anyone insane to keep paying the interest and late fees month after month, if i had no intention of paying.
My business has been facing huge amount of challenges, the sales points created by us all became redundant one after another.
We have financial borrowings and commitments, which we are unable to meet.
I am doing my best and more to make it all work and to be able to pay off all my debts.
I am doing my business, in my best capacity and capability.
I was committed to pay minimum payment yesterday and my arrangements fell through, i told the lady i need a week more, she started shouting, that, i am a liar and she has given me time earlier too and i am making a fool out of her.
I asked to speak to her manager as her harassment was making me extremely emotional as i am facing too many challenges.
The manager came on line and said firstly stop crying, secondly, before he could say anything, this lady said some stuff, to the guy and he started off, you are cheating us, you have money in your account and you are paying others. It is my current account, i have emi's to pay, rent to pay, electricity to pay, i am defaulting everywhere.
I am making minimum payment as soon as i can, they can turn the amount into 36 months installments, interest free, they are not doing that either.
For 3 years i am paying penalties, late charge, interest.
I need urgent help, from their aggressive behavior.

Reespected sir,

I am alok kumar dubey, a hdfc life has been mis sales polices.
All polices & complain documents attached here.

With best regards

Alok kumar dubey

Village - jamuhaw dibiyapur district - auraiya (Uttar pradesh) 206244

Mo. No. [protected]
E mail id - [protected]@gmail.com,

Credit card application number [protected]w1

I have applied credit card on the basis of entitlement of hdfc dinner club card. Sales personnel and customer care has stated that with my current ctc - i am entitled to hdfc dinners club credit card.
But now i am been told my cibil score is not good and i am not entitled to hdfc dinners card. They are saying i have loan of rs 1 lac, so i am not entitled. With my current ctc dues of rs 1 lac is okay. Please help me with the application

Hello,
I am charanjit kaur, a account holder of hdfc bank mahilpur, punjab account no. [protected]. Today, i have placed a order of rs.12650 on www.ebay.in. when, i made the payment for the first time the transaction got failed. Then, i again tried it and made it successful. But, after few minutes i received two messages consecutively, which showed the deduction of amount for 2 times, while the order is placed only once. Kindly proceed my case and refund my fund as soon as possible. I shall be very thankful to you for this.

Hi,
Couple of days back i received my hdfc credit card, and till now i didnt activated that card. Since yesterday i started receiving some messages for autopay and oneassist. I though it was a service that automatically activate free with credit card as a facilities for customer.
But today i got message from oneassist that my account has been debited and the amount will be debited with my credit card bill. When i check my credit card bill online, it show around 1300 has been debited.
How its possible that without any consent of customer, you can charge him and activate any non-sense service.
I want that service to be deactivate and want my all money refund asap. If i will not get it, i will deregister hdfc credit card instantly and also i will shut my hdfc bank account with immediate effect.
I really hate these kind of non-sense fraud/auto-activate services, that's why i choose hdfc bank to get better service and facilities.
But same things happen with hdfc also, absolutely i don't want to be a customers any more.

So, kindly refund my all money and deactivate that service with immediate effect.

I am a very old customer of hdfc bank and having very good repo with bank. So am hoping some positive response from you guys.

Best regards,
Dharmendra singh gurjar
Email - [protected]@gmail.com

My savings account number - [protected], palavakkam - chennai.

I lost my debit card and request to reissue the card via phone banking. But hdfc charged 885 rs for card re issuance.

By the way, hdfc sent me platinum debit card instead of titanium debit card (Which was the lost card). Hdfc should have informed me regarding this before sending platinum card once i generate atm pin, you people charging my account rs 885 for lost card. This is ridiculous... I use hdfc account to deposit cash and i don't need higher credit limit debit card. If i didn't get proper reply i going to stop depositing cash in hdfc bank.

Plz reply as soon as possible.

Sir i am sivasankar five years back i put one policy in ur hdfc life now its matured one o[censored]r executive meet me and ask for a neft document and i signed it but out my knowledge he collect a money for a new policy from my current majured policy i shocked how to stop this process and the police application no is 90544914 now i want to stop the process of this policy plz help me

Cc no. [protected] the said transaction on date 17/07/2017 of rs. 4331/- failed but the the the available balance of this account is reduced by amount equals the amount of failed transaction.
Please make neccessary correction so i can avail facility.
Please resolve the issue and reverse this amount to cc no. [protected]. On current date 29/07/2017, available balance to my account shold be rs. 11203/-

Sir,
We hereby inform you that i am hdfc credit card holder having credit card no.[protected] and another card is having number [protected]. I have completed all payments still they send me payment charges at every month.
We already mail & fax to cancel our credit card so many times but they ignored that matter & didn't even replied at once.
We request you to pl do the needful & obliged in this matter

Thanks & regards
Prasad badave

Customer id – 51811323
Account number – [protected]
Dp id - in301549
Client id – 38517805
I want to close my saving and demat account which i have mention above. I have visited the nearest (Magarpatta city, hadapsar, pune) branch as suggested by customer care but they do not solve my problem, they given excuse that they don’t close saving account, first you need to close demat account and for this you need to visit (East street camp branch, pune) because we do not handle closer for demat account.
We have visited east street camp branch, pune, they said first you need to pay 1238/ and then you are able to close demat account but as per customer care complaint hdfc customer care person already said you need to pay 450/. I have no idea why the same hdfc bank employee telling different.. Different thing. After some discussion i agree to pay 1238/- for closing demat account. Demat help desk employee said pay through cash and we will proceed further, i bring cash from atm now again drama drama drama by hdfc, east street camp branch, they said no sir you need to pay by claque of other bank not hdfc bank claque because your account is showing dormat. I agree to pay by claque also but they said come to monday then deposit your claque once the claque will get cleared you need to submit the demat account closer form. I said ok now again drama ma’am after that you need to close trading account and now i shouted and said i am not going to close anything. For closing saving account you need to spend 1500k / 2000k for travel one branch to other branch because it will take 6 o may be 7 days and we are not sure they will close the account.
Extremely unprofessional behavior, is really pathetic. It takes hell lot of time i have travel on branch to other branch but they are unprofessional even they have no idea to how to handle customer.
1. Ram sharma ([protected], [protected]) has opened my account in jaipur branch for salary account … demant and trading account opened without my knowledge. I have no idea of demat/trading account and never used. Why they have opened demat/trading account and now i am facing the issue. I am not going to visit any hdfc branch to close my saving/demat/trading account. They are just playing with customer time and money. I will pay through online or either they will pay my traveling allowance and time value. Because i have tried my best and visited branch many times.
2. Vindo kumar-[protected] scheme branch person said just visit near brunch and submit the closer form they have provided the link also. I have already visited two branch in same days and after discussing with hdfc bank person i need to visit many times to close the account why i will suffered.
I am ready to pay through online and send closing form on address. Either hdfc pay my travelling amount and time which i am going to spend. Because i have not open the demat and trading account.

Below is the mail which i have received i marked bold some of the key points with "...".
Dear ms. Rana,

Thank you for writing to us.

This is with reference to your e-mail dated july 13, 2017 with subject line : "re:'hbl=[protected]' closing account request - 5*23".

At the outset we "sincerely regret" the inconvenience caused to you.

Please be informed that hold funds have been "... Removed...". Hence, we request you to submit demat and sb closure request at the "... Nearest branch...".

Please write to us for any further clarification or assistance. We value your support and look forward to the continued opportunity of serving you.

The reference number for your query is[protected]

This mail clear said go to nearest branch and close your demat account.

Please stop cheating to customer if they are not aware of demat account then why you gusy opeing only for your profit.

On behalf of pallavi

Thanks
Ashish sharma
[protected]

Dear sir
My self ravi kumar mande
Having account with u
Iam applied the card my refrance no is:[protected]s3
But i'm not receiving the card due to the blue dart courier
They people r telling u r address is incomplete without colony name
But my bank account it full address is there my cust id is :37425556
Plz support me with out fallier time

I applied to open an account in hdfc bank thirivalla through online 2 months before. First few weeks there is no response from the bank so that i contact one of the staff in hdfc bank thiruvalla. Then they contact the account opening department and connect with me. Account opening started and one excecutive named sonali sawat mailed me through the email id [protected]@hdfcbanknri.com. She give me nri account opening form and the details about the list of documents to be submitted. I submit all the documents through mail. Two weeks before she mail me to send the documents through dhl corrier service. I given the address to pickup my package. But no one came and collect the documents. After that i tried to contact with sonali. There is no response from her. I am not happy with their services. For opening an account we should spend 2 months. And it's not yet completed. If they don't want to open then tell me. I will approach another bank. I don't want to wait this much time for opening an account. If the initial process is like this then how the customer will proceed. My friend from qatar also ask for opening. If they will not respond. We will pass this message to family members and friends about their response and process delay. Worst service. Thank you

I have hdfc savings a/c whose number is [protected]. I had to withdraw amount from my account for an emergency and later on realised that bank has so far deducted 2219 rupees over last 4 months as amb charges. Can i request to refund this amount asap please, it was a very genuine personal emergency. I am very upset with this behaviour, kindly help.

Details i had debited around rs. 1, 46, 000/-, i had already paid min. Amount due for 14 months around rs. 100000/-. But still i requested to go thru' the court and every day their collection agent coming with a person threatening about more payment you need to pay. Next more attempts stopping and if i speak every half day salary i need to lose for their discussions.
Their intention i should revert back the notice send to them and making pressure every day. I am helpless. I am unable to pay for them. Around 135700 rs asked me to pay in single shot on 28.07.2017. Which i need to get justice thru' the court.

I hate hdfc for all the ignorant attitude towards the customer.
I was not informed on mail or on message that my account balance is low and i need to credit some amount otherwise rs 531 will be charged.

Hdfc bank charged 531 rupees two times from my account without informing me. Because of this one of my payments cheque bounced which is an embarrassment to me.

Due to that bounced cheque i need to pay 250 as a penalty.

I want to close my account with you people and want my money to be refunded.
My acc no. [protected]

Ref: file no.[protected]

Hdfc home loan dept. Has refused to pay the loan amount stating that the quantity of vacate land for which loan applied for is less than 1.5 katha, but neither refunded the deposit amount nor responded to the mails forwarded to them on 22/06/2017 & 05/07/2017 related to the refund of amount of rs.11, 615/- paid to them during the submission of home loan application. Their representative did not disclosed the fact that the loan may not be considered against the land of below 1.5 katha. Copy of mail to hdfc customer care dtd. 05/07/2017 is attached herewith.

Sir,
I have received sms from hdfc bank that rs-1299/- deducted from my credit card to one assist plan without my permission.. I called many time on 28th july to deactivate but they told me to call oneassist and resolve the problem. I called oneassist customer care who refused to deactivate. They hold hdfc staff responsible. Deactivate my plan soon and refund my amount.

Date of incident : 28th july 2017
Account number: xxxxxxxxxx085
Oneassist relationship number : 2449265
Complaint comments read comments complaint category credit cards

To santosh sinha, (Or anyone who can help with this)

Dear sir,

I have tried all possible ways to connect via phone but none of your numbers dial. I live in the uk and after waiting for 14 minutes on your customer care they disconnected. More than pissed i feel bad i choose to bank with you.

My wife was distributed a card for free, we used it regularly and paid bills. Last month or maybe 40 days ago i paid 50000 as we recently shifted to uk i was busy with work so did not get the time to check my old emails. Surprisingly, i get calls from your bank and they harass my family and relatives in india. You hired some illiterate named shikha nagpal who said she is from rajouri garden wealth team. She called and shouted on my dad who is a 65 year old man and threatened him. Are you a bank or are you a gunda? This is ridiculous, we have so many accounts in hdfc from so many years with 2 nri accounts and 2 more nri accounts applied for me and my wife, i want to close them all and this diners card [protected], i was denied statement by her as i wanted full and final statement. I want to clear this card and be free as she said i have taken credit and ran from the country. Before anything i want an apology from her to my father who was in tears. He runs a 65 year old national level business and has never experienced this before in his life. I want her to apologize for the behavior and want to know the full and final bill of my card and also i want to close 8 accounts we all have. Please tell me the way to do this from uk.

Looking forward for a reply, i hope you do reply and solve this problem as i cant keep calling you guys again and again.

Please call me back or give me a direct number i can dial to reach you.

Thanks
Ishan chadha
+44 [protected]

Hi this is yasmeen

I want to know why the amount has been deducted without my knowledge and i had not even received any sms, on 22nd july 2017, amount has been deducted 2 times, 1st time the amount is rs.531, & same day again they have deducted rs.351. Then they had credited rs.531 to account on 26th july, again it has been deducted on the same day. If this is the case i want to cancel my account in hdfc bank.
On 22nd of july 2017, my account balance was rs.1977, without any transaction and withrdrawal my a/c balnce is rs.1092. Kindly check this concern and refund the deducted amonut as soon as possible.

Regards
Yasmeen

Yesterday they have deducted rs 472 from my savings (Salary account) account illegally without asking the customer.
Attached is the screenshot.

I have requested cheque book (Salary account) twice from my net banking still i didn't get the cheque book. They don't know the basic etiquette how to handle customer and they don't even call the customer that whether customer cheque book is dispatched or its in bank. Still i don't have the cheque book.

Still they don't have any justification why my money has been deducted.

@hdfc bank
Please revert back my money.