HDFC Bank Complaints & Reviews

I was using hdfc bank saving account from many years. I have used thoroughly in a good manner after sometime i went to out of country for a year probably to do some office work, there was some genuine reason and one day i checked my account to deposit some amount but when i have seen rs 9000 negative balance i was completely shocked and did not deposit the money. One of my friend borrowed some money from me and when he tried to return the money he just transferred to hdfc bank when i came to know literally i fought with my friend and i said leave it now. Now i am in india and i don't have any option even my company is linked with hdfc and spoke with branch manager but didn't get any sufficient answer and she said half atleast you have to pay so i have paid as this is not my wish but my compel to do that.
If possible they should refund else take strict action.

Dear customer care,

Without any information bank has deducted 590 rs from my account. I want my money back and the reason also why it is deducted.

Kindly reply as soon as possible

Hdfc account details :
Account number :[protected]
Customer id : 72591447

Transaction details :
Reference number : mir[protected]
Narration : inter-british cash christmas...

I want to settle my credit card. I am calling the customer care regularly to send a senior officer so that i can talk to him/her in this regard. Till now only one executive have spoken to me otherwise i only get calls that too asking me to continue the credit card and asking for the payment.
I have stopped the payment as told by an executive of customer care of hdfc.

I am vinay mahindra applied for home loan at hdfc bank loan file no[protected]. Since last 2 months i am not getting any positive reply. One by one repeated documents details they are asking as i had provided also but they are not taking any seriously pincy mehta and bhavin sales manager hdfc bank mr rahul sawant sales executive are looking but then also nothing happened as i am regular customer of hdfc bank please i request you sir/ madam seriously look on this matter because of this i am not able to purchase property so please i again requestiny you to look on this matter thanks and regards mr vinay mahindra [protected] email id [protected]@gmail.com and [protected]@gmail. Coma

Respected sir
This is haresh nd this is my account number [protected] when i opend dmart account on feb 2016 that time that officer said that there is no charge for this dmart acc then its taken rs999 charge i number of time complains againse thst but they could not take any action i also visit brance so pls i request to reverse that charge rs 999
Thanks

Dear hdfc bank,
Jaipur, rajasthan.

Subject: sheer mental harassment & threat by the credit card collection recovery

Dear sir/ madam,

I (Abhijeet ojha), have an account (1843xxxxxx0330) with hdfc (Branch: new sanganer road) since 2010 and a linked credit card (Xxxx-xxxx-xxxx-x555) for almost 4 years. I have always paid my card due on time but the last month i am late on payments due to low financial flow.

I have an overdue balance of one month rs. 6530/- which was due on 05 july 2017 and yet to be paid which i am arranging to clear.

Now, let’s talk about hdfc part, apart from various office landline calls (Which i am not considering as harassment), a collection man/ recovery agent called me from +91-[protected] (Name unknown) and spoke to me on 31 july 2017 in the most abruptive, brusque, loud, intimidating and disrespectful manner possible over the phone. He even threatened me to blacklist my pan and then no one ever will give me job placement anywhere, ‘ab ye (Abhijeet ojha) kahin pe naukri karke dikha de’. I and father told him many times to speak peacefully and listen to our part but he was not ready to listen. He bullied us saying ‘building me hangama karwadu kya’ and threatened that now your neighbors and relatives will pay and hung up the call.

That collection man/ recovery agent from hdfc bank and his call caused me immense mental tension and i am under severe threat.
Kindly confirm if this is actually the way of collecting money from someone who has been paying credit card on time for years and just a single payment behind for the first time and will pay including charges anyway.

Kindly make a formal complaint and disciplinary action against that recovery agent and ask hdfc callers to at least speak in a possible conversational manner.

P. S. I have the above mentioned call recorded and can be provided a copy to you, if needed.

Waiting for a quick positive response and resolution.

Not at all a happy customer,

Abhijeet ojha
+91-[removed]

We had already made a complaint on[protected] and the complaint no is [protected] but after few days when we made a call to customer care they told that it is not complaint no and again registered the complaint and the no is [protected] but when we had seen on online for status it is showing that it is not a complaint no and no status shown so early action may be taken as we have to pay the bill by[protected] or can we pay the amount after the complaint is settled.

S. Brahmaiah
[protected]
Cc. No.[protected]

I have not make payment for the credit card. So bank has freeze my salary accout. So if i didn't get salary how i make payment. I want to convert it into emi system....

I am not able to pay my dues in bulk. My financial condition is very poor... So unfreeze my salary accout. I am only a persn in my family who are earning. So if you make emi system so i will pay all dues

Regd

Non receipt of credit card july 17 statement.
Hence i am unable to clear any dues that may have accrued.
Please note that i will not be liable for the payment of late fee charges if any on account of non receipt of the july 2017 credit card bill.
This problem recurs frequently inspite of confirming email address which is [protected]@yahoo.co.in.
Thanks.
Amit kumar dey.

I have order one item from shopclues app. But for some reasons i have cancel my order on 29/06/17. I have done payment via hdfc netbanking. They text me that your refund will show in your account bu 9/07/17. They have given me one transaction id to get contact with hdfc branch with this transaction id. With this id branch had register my complaint, bank sms me that action will bw taken with in three working days, but there is no action taken by bank for amount till today31/07/17. I want that bank will do their action imediately.

Dear sir,
My name is sandeep pathaniya, i was used hdfc regalia credit card last five years. Last 1 years i am facing money problem thats by i requested to hdfc for convert my outstanding amount in easy emi, and recovery agent / credit card agent misguide me every month they suggest to pay minimum dues and ensure me that offer (Emi) will be upload on your net - banking, so that reason i deposit every month approx 22 thousand.
Right now the recovery agent threat me or harass by call all my relatives and friends. They abused.
Therefore i already requested for easy emi reference no.[protected] but till date no reply.
I am responsible the all dues by bank not my family'
Bank exceeded my card value 1 lac to 4.5 lac without any signature.

Please help me in this matter i am agree to outstanding payment but my financial conditions only allow easy emi.
Thanks & regards
Sandeep pathaniya
Card no.[protected]

10days has been passed any information did not updated! Regarding my credit card application [protected]w7 still tracking but nothing was showing expect in process iam leaving my house for a week if it's proceeded i will be wait for week i have to book tickets you guys won't give any assurance and no ivr option to talk with customer executive please find any solution i have to book tickets

My andhra bank account number is [protected]. And account holder name is venkateswara rao vagvala. Two days back i went to hdfc atm and has done a transaction. The transition was not successful but money was deducted. Later i went to another atm and transaction was successful. But money was deducted twice. There was no written slip also. The amount is 2000rs. Kindly respond to my complaint

Hello,
On 25th july, i transferred 5000 rs to a wrong icici account from my hdfc payzapp account.
It was supposed to be sent to my account[protected] but it got transferred to another account[protected].
Transaction id[protected].
I visited both the banks on saturday and told them the incident in details.
But no bank is ready to take the responsibility and solve the issue.
Icici bank customer care gave me the details of account but said as hdfc is the initiator of the transaction, they have to raise the request.

Hdfc bank said, as the transaction has completed, they can not raise the request and icici bank has to support.

Please help me and refund the money or at least contact to that person and ask him to send it back.

I have transacted trice and got amount only for two transactions.. However amount is debited for all there transactions.

Rs. 10000 transaction is not received but its debited from my account. Kindly help to retain my money.

Total withdrawn money is rs. 26000/- but i have received cash only 16000.
First transaction not happened due to some error.

Hi,

This is highly frustrating and harassment to the customer, without any information and agreement one assist application charges has been debited from my credit card xxxx7327, customer id 66773605. I have already asked bank executives and called up one assist 4 times but they are not responding and reverting that money to my account post cancellation request many times.

This is a humble request please revert this amount back to my credit card or cancel this card. It is never acceptable to create automatic transactions with customer agreement.
If it can't be done, then let me know so that i can file this case with fraud committee, rbi and consumer court to bring to their kind knowledge how hdfc bank and one assist harassing customer and making frauds with the customers.

Thanks,
Manoj kumar

My registered mobile no [protected]
Payzapp customer care told me that money 1620 has been refunded same to your source card number ending 0785, on 11 july 2017. Reference no
Arn no:74799207189000900234737.
But

Sbi bank manager said: sbi said reference number is generated from payzapp. They told me i have no information yet, so how can i help you. Please contact your payzapp customer care.

(Toll-free number[protected] or email at [protected]@payzapp.in)

No one can help me..

Hi Team,

I Gaurav Jain having Netbanking with HSBC with customer ID 48518676, got to know the offer from HDFC for free gift for net banking users. I ordered two items from there and paid shipping charges (Rs.299 & Rs.399) as shown there. But when I received my product I got to know that I was made fool from HDFC as it is showing as below for two items:

1. Item Value: Rs.1, 499
Discount: Rs.1, 200
Invoice Value: Rs. 299

2. Item Value: Rs.2, 499
Discount: Rs.2, 100
Invoice Value: Rs. 399

What I understood from above that I am paying for Item as Rs.299 and Rs.399, which is not fair at all. I paid those charges in respect of shipping only for free gift from HDFC.

Can you please help me understand If I am missing something or got cheated in good faith.

(Required screenshots are attached)

Thanks,
CA. Gaurav Jain
+91 [protected]

Bank name:- hdfc
Branch :- c/o gp road, la plaza
Chennai-600002

Ifsc code : hdfc0001364
A/c no : [protected]
Mo.:- [protected]

Subject - close of a/c no [protected] corprate salary a/c (Ilaiyaraja p)

Dear sir,

I here by request you to close my salary a/c as i could not proceed further.
I cant able to maintenance minimum balance. Till now my balance going negative. Since my last using date was july 2016. I request you please close the account.

Hdfc is harassing me since two months. Hdfc loan guys are calling me for a personal loan which i do not own, and moreover deducted inr 29, 323.62 from my salaried without any notice.
I would like to broadcast this issue to all social media platforms as i am not getting any help on call or from branch.
If i would not get any support even now i would have to go to consumer court to file a harassment and fraud case.

I have to explain here a little bit about the problem i am facing due to hdfc loan and hdfc bank which is causing a tremendous harassment to me.

Hdfc loan
• there is a personal loan of inr 5, 00, 000 on some other guy named ‘rajeev verma’ (Not me, i would refer it as other guy in this mail) who have not paid his 23rd and 24th emis (June’17 and july’17) out of his total 40 emis.
• but somehow, whether by a fraud done by other guy or any manual/software error in hdfc system, this personal loan account have all my personal information for example contact, address, pan etc.
• luckily (For me) this personal loan still points to hdfc bank account of other guy, so hdfc loan branch is able to get in touch with him and get confirmation from him that he is the one who own this loan and unable to pay emi for last two months (June and july).
• collection officers (Details mentioned below) from hdfc loan ito branch accepts that i am not the one who own this loan account, but instead of removing all my details from this loan account, collection officers have called me several times in last 2 week and asking me (Yes, you are reading it correctly asking me) to call other guy and scare him by giving warning that i would do a police fir, would bring police to other guy home etc. Etc. If other guy will not pay his emis.
• i have visited hdfc loan gurgaon branch (Sector-14) to asked them to remove all my details from this loan account, but that did not helped and this account still have all my information.

Hdfc bank
• on 25th july as soon as my salary arrived in my hdfc salary account, hdfc loan branch blocked inr 29, 323.62 from my hdfc bank salary account without any prior notice or approval.
• immidiately i called my hdfc relationship manager (Contact details below) to let me know why this amount has been blocked from account.
• she assured me to get back to me by next day. But i didn’t received any call from her as of today (28/july) and this amount is still blocked from my account. I called several times to my rm in past two days but unable to connect as number was busy.
• today, i called again to my hdfc relationship manager, this time mr. Amit kumar singh picked up my call. He informed me that this amount has been blocked by hdfc loan branch as i have not paid my personal loan emi.
• i explained all this above story to him and then he understood that this should not happen. By checking records he also confirmed that this account belongs to other guy. But still did not unblocked inr 29, 323.62 from my salary account. He raised service request and again assured me to back to me asap regarding this.

Through all this, its me who is suffering and being harrased without any reason by hdfc loan and hdfc bank since two months.

I am worried as i do not know if i will get some quick help from hdfc bank to:
1. Unblock inr 29, 323.62 from my salary account
2. Remove all my personal details from hdfc personal loan account number: 339 296 20

Other guy details:
* other guy hdfc bank saving account number:[protected]
* other guy hdfc loan account number: 339 296 20
* other guy mobile:[protected]

My details
* my hdfc bank customer id: 394 745 73
* my contact number:[protected]

Other details
* contact number of hdfc loan collection officers (Ito branch) who are harassing me: sagar (Mobile:[protected], babita (Mobile:[protected]
* my hdfc bank service request number (Latest): kolr[protected]
* reference number/docket number[protected]
* my hdfc bank rm contact number: arpita –[protected]