HDFC Bank Complaints & Reviews

Amb chrg incl gst for jun2017-mir[protected]
I have been deducted rs. 1416 on 22nd july 2017 as amb charges without pre-informing me of any such charge deduction. Since mine was a salary account and hence i should have been informed of any such deduction because of converting it automatically to saving a/c and not informing me of the same, i am liable for the refund of my amount.
I also need to get in touch with my account...

I am having the account with hdfc since last 12 years
User id / customer id 7209312
As per below email bank has been sending intimation on regular intervals, but let me tell you, i have not received any notification from bank to verify or submit kyc.
On dated 25th july this is brought to my notice when i was trying to make online payment of my credit card.

After then i have uploaded kyc details thru online.

Right now my family is under medical treatment & i cannot visit physically to any nearest hdfc bank to submit kyc.
If this is really require to submit the kyc physically to any nearest hdfc bank that can only be possible on or after 06th aug.

I need immediate support from your side to active my account.

Hi
This is nunna krishna – deputy managar
Emp code n5004
I was an employee of hdfc bank since july 20th 2011
Dept - ctg commercial transportation group, (Assets)

I was been in banking industry for the past 11 years from dec 2005 to till date of which last 6 years
Are with hdfc, i have built my career from an executive roll to present deputy manager
From the date of joining with...

Dear sir,

I had been following up for my credit card ([protected]) from last 6 months, my old card got expired in last 16th nov 2016, further before my card could expire i was shifted to goa as my official transfer, to this i have already sent all the documents like change of address form, signature mismatch with local hdfc branch managers signature on it as he had certify for my change of signature,
All the documents were sent via hdfc local bank valpoi, goa 403506.
It has been almost 4 months niw but there is absolutely no action taken on my documents sent neither i received any card or any telephone call from call for further update or rejection of documents.
Now i am not able to use the card from last 8 months, hdfc bank talks way more about customers satisfaction, what would you say for my case.
I am ashamed such a reputed bank could not resolve a simple issue for me.
Consider this as my re complaint, and act accordingly to resolve my case.

Thanks and regards
Asif mujawar

Myself zubia khanam having salary account with hdfc bank (Branch first india place gurgaon haryana) account no.[protected] customer id 6521690. Bank has debited amb charges and debit card fees twice including service tax amounting rs 5, 317.17 (Details mentioned below) without any prior intimation, however there was some issue between me and company due to which my account was not credited with salary, it is really not acceptable. I request the bank to please reverse these charges as soon as possible. Or i will not do any banking with hdfc bank in future..

29/06/2017 - debit card annual fees dec 2016 430.92
29/06/2017 - debit card annual fees dec 2016 215.79
29/06/2017 - amb charges for dec 2016 690.00
29/06/2017 - amb charges for jan 2017 690.00
29/06/2017 - amb charges for feb 2017 690.00
29/06/2017 - amb charges for mar 2017 690.00
29/06/2017 - amb charges for apr 2017 690.00
29/06/2017 - amb charges for may 2017 690.00
21/07/2017 - amb charges for jun 2017 531.00
Total rs 5, 317.17

I've been on hdfc dnc list for more than 2 months now. They keep calling from these numbers that start with 265.

I've blocked several of their numbers on my phone but they seem to have a wider list to make calls.

The calls are received several times in a day and worst of all they are automated calls. This is really a pathetic way of marketing from a quality bank.

Dear hdfc bank,

Please grow up. Stop spamming. Quality ensured your success. You're losing it by treating customers and prospective customers by frequent calls.

Hi i am anup arvind sawankar. My phone number is [protected] my credit card no is [protected]. I took hdfc credit card againts my fd of 55000₹ but now when i hav paid & closed my credit card which is updated at system aswell but the bank guys are saying there is lean mark on my id so i cant liquidate my fd as its showing lean mark on my a/c. I am approaching hdfc customer care from last 1 month also sent letter to chennai for credit card department also.
Please help me out with this as i am in urgent neeed of money.

Hi,

I have applied for opening a demat account on 12th july via net banking & got call from [protected], ms mansi joshi (Mobile no. [protected]) from malad branch, mumbai came to my office at charkop & collected all required documents & filled application form, she says it would take 7 days to open your demat account.

Now, 14 days have gone & she is not picking call & no response from her side & extremely unprofessional behaviour she is demonstrating.

Pl. Revert back
Regards

Alok bajpai
[protected]

This is pradeep kumar reddy and unfortunately i am a customer of hdfc bank (Salary account & credit card). This is the most pathetic day of my life when your representative (Xxxxxxx) called me for credit card payment. Could you please confirm how you train your representatives? Did your training team asks them to collect the payment from customer by irritating them like hell? Even a private finance organization will not behave like your collection department representatives definitely i challenge you openly on this issue.

Customer does not have a right to speak when your representative calls them? Straight away she was saying you do not have right to speak as you have missed your payment and already delayed, is this the way to speak to a customer? Really if the call is from recording line could you please listen to the call which i received today on my mobile (Xxxxxxx678) at 27/07/2017 11.16am and decide how your representatives are behaving to an old customer and you say i am a premium customer (Funny)

The most pathetic thing is when i request your representative to drop the call as i need to talk to customer care regarding this issue, she says definitely you can complain and no issues for me with your complaint before that tell me when you handover the cash for your card payment. After dropping the call immediately i was calling customer care and you don’t believe literally they made 13 missed calls in the span of 10 minutes when i am speaking to customer care. I attended the initial calls and tried to convey that i am trying to reach customer care and definitely will speak to you later but still they are irritating me with their rude behavior asking for immediate cash payment. Do you think the customer is a beggar or someone who resides on road side to speak like that without giving minimum respect? When i asked her to escalate the issue to next level so that i can speak to respective person, the reply was ‘’nothing doing i need cash immediately (In tamil)’’ don’t you have any rules in hdfc bank? Did she gave money from her pocket to demand like that? Please, please, please just listen to that recording conversation once for god’s sake…..

I agree and accept that there is a delay in my card payment and i have not even made the minimum due as well due to some financial constraints but could you please take out the list of transactions i have made on my credit card ending with xxxx xxxx xxxx 3160 and the interest which i have paid on my credit card to hdfc bank in last 7 years? Also my salary which got credited in to hdfc bank from past 6 years?

Finally for just 2lakhs payment, you are treating your customer like a xxxxxxxxx (I can’t explain in words) and also this is not the first time i have seen this behavior from hdfc, this is the 3rd time i have faced this kind of behavior. I know that hdfc is an reputated organization but due to this kind of behavior from collection department mainly from credit cards the organization’s reputation is getting spoiled and losing the customer faith on your bank. Due to this kind of awkward behavior i made a decision to change my salary account to some other bank from hdfc.

Please consider this from customer perspective and at least try to stop irritating the remaining customers especially who are in some bad financial situations. Definitely i will not recommend hdfc to anyone from now onwards either it is savings or loans or credit cards whatever it is. Actually i feel like circulating the recorded call in social media to get awareness to public like how people behave from collection department especially from hdfc and stay away from any of the credit cards. But i have minimum ethics as a customer which your representatives do not know the meaning of that….

Hello sir myself awesh malik and my mobile number is [protected]. My complaint is that i want to settle my credit card amount but from last 2 months m talking about my settlement to ur guys but there is no feedback came out. M paying 3000 rs every month as a minimum due from last 3 years and now after paying so much money my card outstanding is still same. So now i want to settledown that but from last 2 month ur guys says that first pay your minimum due than we process to settle your amount but after paying minimum due they cant pic my phone. And ur costumer care says that sir we cant do anything. So please call me through ur responsible and concerne people and short out my problem.

Sir,
I have been approached by a lady/female agent of hdfc credit card company and ask for providing life time free credit card. On that she taken my sbi credit card detail and latest statement of my card and some other document. But when i received the card it a annual fee card which i have asked her many time. My hdfc credit card is diners club with last four digit no is 3608xxxxxx 1830. After writing so many mails they are not responding my mail
My mobile no is [protected]

I have applied for hdfc bank credit card! On 21 of july! I have got application number and i have got executive call for verification and we did! After two days i have got one acknowledgement number [protected]w7 when iam trying to track the status it's not showing when i have tried to talk with customer service iam not getting any i've options number was [protected]!! Please track it! I just want to know! Please

I had a salary account with hdfc in the year 2009 when i was working with my first company. Later, moved out and joined some other company. It's been more than 3+ years i haven't done any transaction in hdfc or hardly remember about the account details. Now when i joined my new company where they want me to open hdfc salary account i am unable to do due to my old account negative balance which was not aware and closed. When i contacted bank, they asking me to pay 8000 inr for closing the account. Please suggest what step needs to be taken in this scenario as i need to open the account asap as i didn't receive my salary because of this from last 2 months.

I want to close my demat account, & i was visting my home branch but they dnt solve my problem, they given exuse that they dnt close demat account they dnt handle closer. Y they open my demat if they dnt close this..
So kindly request that please close my demat account or send me any person how visit my address.. This is my moblie [protected] nd address b-107 cr park new delhi 110019

Hi team,

Please remove my number provided below from promotional offers from bank as i am interested in taking any loan.

Kindly do the needful at the earliest possible.

Thanks,
Ziauddin

My mobile number [protected]

Additional infirmation:
More important is to remove my number from your promotional offers.

See don't irritate me any more, i am already of your bank and offers. So many people keep calling me that too everyday. Can you guys imagine. If i say i am interested in any loans or credit cards why don't you people remove my name.
You data base can only add people's number but remove any number from your list is it?

Hdfc life policy no[protected]

I am really frustrated with the service provided by hdfc life. I have the above policy n have submitted the quotation request at least 15 days back n have not received a single call back or revert on this.
I have called server times to follow up they are telling there is some delay from our end, some backend issue and not giving any time line when ths issue will resolved. I just wanted to know, is this any serious issue with the technical department to restore his system to generate the quotation, which is taking more than 15 days, where the tat is as per irda guideline it should be resolved within 10 working days, for new policy they are giving quotation within 5 minutes, then why taking more then 15 days to generate the surrender quotation. Need the funds urgently by month end. When will hdfc life give me the quote n when will i ask u foe withdrawal. U will take another 15 days to do a neft then. That is useless. They debit u immediately when taking the funds but when it's their time to give back it's like the govt departments. Pls help me get my money back in this month itself. I think i have to go to the consumer court, as well write a mail to irda as the company is not following the tat given by irda.

Regards
Kunal

Hdfc has deducted around 1675 from my salary account. On enquiry the customer care informed me it was because of non maintenance. But according to the hdfc bank's policy there is no maintenance charge for a salary account. Then how can they charge me. My salary account was opened in june only.
I m solely dependant on my salary and if the bank keeps charging me for its personal greed how will i manage my expenses? I am very much unhappy with the bank's way of treating its customer.

I have account in hdfc moga punjab branch account - [protected],
Name - kamla r nagar,
My home address is - dr kamla r nagar, a-52, vishnu vihar, jagatpura, jaipur, pin-302017,
I got message that my atm debit card is dispatched to the moga branch and i have to collect it personally, that is not possible to me, please send it to my home address..

Dr kamla r nagar
[protected]
[protected]@gmail.com

1. Fraudulently increase the interest on death credit cards,
2. Non - closing/settle account from[protected] after complaint and request from customer.
3. Legal notice from hdfc bank, pibco building, guwahati.

I am keep communicating from 2013 to close and settle but till date, they neither close nor settled. Top of it they send me legal notice for 3rd time. Close the matter by the date of first complaint 2013 as mentioned in doc.

This is pertaining to my complaint id 1356383 dated 9th july 2017. I have tried to make online payment of rs 2847/- to bigbasket on 8th july 2017. The amount was deducted from my saving account but the payment was not credited to bigbasket.
As given to understand, the failed payment gets credited to the bank account with in 7 days of the transaction. It has already been 17 days, but i have not yet received a refund of the amount deducted wrongly from my bank account. Despite following up with hdfc team on call and through email, i am not getting any concrete reply on the same.