HDFC Bank Complaints & Reviews

To The
HDFC Bank Pvt. Ltd.

Sub: - Need to close account and wave off.
Dear Sir,
Hope you are doing well.!
I would like to inform you that It’s more than three years since I left Clips India Pvt. Ltd. Company. I’m no longer associate with the company or your HDFC Salary Account. It is illegal to charge for not maintaining the minimum balance. Below are my account details.

Name: Mohd. Faisal Lari
A/c No: [protected]
Branch: 101, 101A First floor, Qutub Plaza, DLF Phase-1, Gurgaon-122002, Haryana
Contact Number: [protected]

I am no longer using any of your HDFC services. I do not need this account due to personal inconvenience.
It is showing negative balance(-8500 Rs.) Due to your non maintenance charges still deducting money from this account A/c No: [protected] on monthly basis.

Today I had visited in my home branch but the branch manager has refused my request and behaving such as a rude. This is really inappropriate and irresponsible behavior from a reputed home branch HDFC Bank. That manager is not ready to listen anything if someone is requesting for help.

So I request you to kindly close my HDFC salary account A/c No: [protected] and do the wave off also because it’s no longer required since I left the company and I don’t want to continue with your services.
I have moved to my hometown so it won’t be easy for me to contact home branch for future.

I am requesting you to please consider this mail a final, closure of HDFC Salary Account A/c No: [protected].
Your assistance in this regard will be highly appreciated (I am requesting you to please waive off the penalty).

, i have salary account in hdfc 2years back when i was working at that time. After that i changed company & they provided other bank account. Recently i changed new company. The new company have using only hdfc salary accounts. But my hdfc exsisted old salary account showing -4154 balance.
The bank converts my salary account converted into savings account & charged monthly.. Now its4154 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidlines on savings account banks not charge even its negative balance.
I approach branch, but they behaved rudly & refuse to close account.

So I request you to kindly close my HDFC salary account A/c No: [protected] and do the wave off also because it’s no longer required since I left the company and I don’t want to continue with your services.
I have moved to my hometown so it won’t be easy for me to contact home branch for future.

Evn i want to close my hdfc salary account i left the company but i get the msg abt maintains itz showing 2000 negative balance

To, hdfc pvt ltd
Sub::to close the hdfc salary account and wakeoff .
Requesting you to please close my account as it is showing me more than 7000 negatives balance i do not operate that account from the time i left my previous company i do not want to be part of hdfc please to help me out HDFC salary account : (protected)

i want to close my hdfc bank account because it is running in negative balance so please help me to get out.

Mail id: [protected]@gmail.com

Hi, i have salary account in hdfc 2 years back when i was working at that time. After that i changed company & they provided other bank account. Recently i changed new company. The new company have using only hdfc salary accounts. But my hdfc exsisted old salary account showing -4000 balance.
The bank converts my salary account converted into savings account & charged monthly.. Now its 4000negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidlines on savings account banks not charge even its negative balance.
I approach branch, but they behaved rudly & refuse to close account.
Plz juistice to me. 4000 is huge amount to me. What is the solution?
What is the action will take against this bank.

HDFC Bank — add money transaction failed in payzapp.

I tried adding amount of Rs. 5000 to my payzaap wallet to SBI Credit Card 26th Sep. 2017. Amount got deducted from my SBI credit card but not added to payzaap wallet.
I tried reaching phone and dropped mail. I Received mail on 26 Nov. 2017.

Saying Payzapp team, As per your query, we would like to inform you that the load money transaction of Rs. 33000/- has failed. Please find below the details for your reference, through which you can check with your bank on the refund status. RRN No:[protected].

But amount not credited after till date. Tried so many times to reach payzaap customer care number and written many mails. But never connected to call and never got any response. When i contacted my SBI credit card team they said payzaap team claimed amount on 27th Sep his given (Transaction code by SBI - R01482) and they said they can't do any thing for this. Dear payzaap please add amount my wallet or sbi credit card.

Tabrez Alam
[protected]
SBI C.C. No.: xxxx xxxx xxxx 2769
[protected]@yahoo.com

Sir 04/09/2018 I order 1 mobile from flipcart payment success after 15 minutes order cancelled. And till time my payment not refunded.
Flipcart customer say payment has been done .
Bank Transaction id [protected]

Payment mode. HDFC BANK DEBIT CARD
Mob. [protected]. [protected]
Plz solution sir

Dear sir,

i have forgot my credit card pin no. For the credit card[protected] request you send the new pin no to my mobile no. [protected]

thanks & regards
v.Chandramouli

On Tue, Jul 25, 2017 at 5:25 PM, Raja Reddy Vardharaju wrote:
Dear Aswini Madam,

With reference to our telephonic discussion, here i am sharing the given / submitted following detailed documents to HDFC Rep for Home Loan Processing ...

Dear All,

It is very surprise to note that even after submitting following detailed documents to you for loan on 29-Jun-2017, received a mail yesterday for shortfall of the documents. However, i have shared the available documents with me & which i have highlighted to the rep at initial stage.

1. Signed application form with photograph
2. ID and residence proof
3. Processing fee cheque
4. Last 6 months bank statements
5. Latest Salary-slips - 3 Months
6. Form 16 ( 2 Years )
7. Aadhar Card X erox
8. Pan Card Xerox
9. My Old Resume Which was given to current employer
10. Agreement Copy ( Which was signed by Buyer & Seller )
11. Encumbrance Certificate
12. Property Sale Deed Copies ( Link Documents As per Encumbrance Certificate ) & Sale Deed of Land - Construction
13. Construction Agreement
14. BRS Copy for the G4 flat ( Which was Approved & Cleared by Deputy Commissioner, Greater Hyderabad Municipal Corporation, Malkajgiri dated[protected] . The same was shared with you. ( Letter & Approved Plan Copy )
15. BRS Application copy is also shared for G2 flat, which was applied in 20-dec-2015 and the same is in pending from government with known reasons. ( Application Copy, Payment thru Cheque - copy shared, application acknowledgement copy, plan copy shared )

16. Construction Plan Copy Which was approved by HUDA ( Confirmation on Drawing Back Side & Surender Kumar Nayak Sale Deed Copy, Page No 2, Para 2 ) ... As Detailed below

That the vendor has enter into a development agreement with the builder M/S. Sri Kalyana Sai Krishna Builders and obtained permission for construction of the Residential portions ( Ground + 2 Floors ) in the schedule mentioned property from the vide chairman, Hyderabad Urban Development Authority vide permit no 15111/P4/HUDA/91 dated 17/01/1992 and also obtained permission from the commissioner, municipality malkajgiri vide permit no B.A.608/94, dated[protected]

Now it is very strange to notice that you are asking the new / unknown documents which i really don't have.

If you are really looking for these kind of documents, it is your primordial duty to ask for the same at the starting stage, while taking the Signatures on the application. HDFC took more than 20 days for asking the unknown documents, which i was not informed by your rep / nor with your Checklist.

It is very ridicules that HDFC is not having any such check list for the Property Home loans. You better learn from the DHFL for making such check list which will save your time and customer valuable time & money. Where i have received a check list for the list of documents which needs to submit for processing the Loan proceedings when i visited their office for Home loan.

Know the JOB & DO the JOB. If HDFC know the JOB, Better prepare the Check list for the New Applicants.

Regards
BVR Reddy
[protected]

Regards
BVR Reddy

On Sat, Jul 22, 2017 at 4:39 PM, Raja Reddy Vardharaju wrote:
Dear All,

Please find attached following list of

2. Title deed of Mohd Ibrahim ( for Plot No.32).

3. Title deed of Surender Kumar Nayak

4. Construction permission

Regards
BVR Reddy

On Fri, Jul 21, 2017 at 11:54 AM, Vipparthi suresh wrote:

From: SOWJANYA
Sent: Fri, 21 Jul 2017 09:44:37 GMT+0530
To: [protected]@hdfcsales.com
Cc: [protected]@hdfcsales.com
Subject: Fwd: SRI KALYAN RESIDENCY - P1058960

Kindly arrange the below pending's.
Thanks & Regards,
Sowjanya.

Subject:
SRI KALYAN RESIDENCY - P1058960

Dear Sir/Madam

Kindly provide the below documents required.

1. Kindly Provide Approved lay-out.

2. Kindly Provide Title deed of Mohd Ibrahim ( for Plot No.32).

3. Kindly Provide Title deed of Surender Kumar Nayak

4. Kindly Provide Construction permission

Email sent using Netcore Ajaxmail - Email, Groupware and Calendaring done right.

--
Regards
Raja Reddy

--
Regards
Raja Reddy

--
Regards
Raja Reddy

from: BHUMI REDDY VARADARAJULA REDDY
to: [protected]@hdfcsales.com,
[protected]@hdfcsales.com,
[protected]@hdfcsupport.co.in,
[protected]@hdfcsales.com,
[protected]@hdfcsales.com
date: Wed, Jul 26, 2017 at 2:51 PM
subject: Re: Fw: Fwd: SRI KALYAN RESIDENCY - P1058960

Dear HDFC Reps,

With reference to my personal daily followups with HDFS Reps ( No Correct Information other-than one and only word UNDER PROGRESS )
With reference to my Mails to HDFC Reps ( No Acknowledgement from HDFC, No Reply From HDFC, No Concurrence from HDFC )
With reference to my Personal Visit to HDFC Home Loan Branch, A S Rao Nagar, Hyderabad ( Dated 26-Jul-2017, 10:00 am to 11:30 am, Approximately)
Subsequent telephonic conversation / discussion with Mr. Gora ( Call from my end for the clarification, Today morning from HDFC Bank, A S Rao Nagar ) ...

I came to know / i was kept informed by Mr. Gora via telephonic discussion ( call from my end for the clarification ) ... That my application was kept pending for long time ( Explanation for the Word LONG TIME = Application & Signed cheque given on 29-Jun-2017 along with the available documents, which was given to Suresh Vipparthi.) Without sharing the information to the customer. ( By Phone, By Mail, By SMS, BY Online Status, At the HDFC Office at Habsiguda, Hyderabad )

The Cheque amount was deducted from my bank account for processing the Home Loan. Amount deducted on 21-Jul-2017, login ID allotted on 17-Jul-2017, Application no[protected].

For My case / For My application, I believe that HDFC is not suitable for processing the Home loan, requesting you to kindly update the status & close the Case / Application by specifying the Reasons for not processing the loan as on today. When i checked for the Loan status five today afternoon, it is indicating that the

Pending Documents :- 0 ( Enclosing the Screen Shots for your quick reference )
Pending Clarifications :- 0 ( Enclosing the Screen Shots for your quick reference )

May be your fault ( or ) May be my fault, Ultimately i was the looser in-terms of Time and Money.

Kindly update the Correct Reason immediately as per your time frames & do the needful action immediately ...

Stage 2 :- I am expecting my Documents & Records, which i have given to your rep Mr. Suresh Vipparti for Loan processing.

Stage 3 :- Processing Fee deducted from account & balance amount to be paid back on Same Bank Account.

Stage 4 :- Rejection Note with Reason / Rejection Letter with Reason ( I don't know what is the exact word you are using in your HDFC Language )

Kindly correct me, if i am wrong in my words of this mail / previous mail.

Kindly acknowledge receipt of the mail ...

Regards
BVR Reddy

SMART = Specific Measured Accurate in Real Time

from: BHUMI REDDY VARADARAJULA REDDY
to: [protected]@hdfcsales.com,
[protected]@hdfcsales.com,
[protected]@hdfcsupport.co.in,
[protected]@hdfcsales.com,
[protected]@hdfcsales.com
date: Wed, Jul 26, 2017 at 3:29 PM
subject: Re: Fw: Fwd: SRI KALYAN RESIDENCY - P1058960

Dear Suresh,

Hand over the Second Cheque which was given to you ...

Acknowledge receipt of mail ...

Regards
BVR Reddy

from: Vipparthi suresh
to: BHUMI REDDY VARADARAJULA REDDY
cc: "[protected]@hdfcsales.com",
"[protected]@hdfcsales.com",
"[protected]@hdfcsupport.co.in",
"[protected]@hdfcsales.com"
date: Wed, Jul 26, 2017 at 7:48 PM
subject: Re: Fwd: SRI KALYAN RESIDENCY - P1058960

Dear sir,

As we discussion I submit documents to customer along with second cheque. without wrote any on cheque . Thanks for all your support.

Thanks you

Thanks & Regards
VIPPARTHI SURESH
[protected]

from: BHUMI REDDY VARADARAJULA REDDY
to: [protected]@hdfcsales.com
cc: [protected]@hdfcsales.com,
[protected]@hdfcsales.com,
[protected]@hdfcsupport.co.in,
[protected]@hdfcsales.com
date: Thu, Jul 27, 2017 at 3:21 PM
subject: Re: Fwd: SRI KALYAN RESIDENCY - P1058960

Dear V Suresh and All,

I acknowledge the receipt of the 2Nd Cheque form you ...

Coming to the Subject ...

Following Documents are yet to Receive from You / HDFC ...

1. Xerox Copies of the Latest Agreement, which was Self attested by me ( BVR Reddy ), 2 Sets
2. Xerox Copies of the Sale Deeds related to the G2 Flat & G4 Flat ( 2 Sets )
3. Plan Copies ( A0 Size, Front & Back Printed ), 2 Copies
4. Xerox Copy Construction Agreement
5. Xerox Copy Sale Deeds of the Plot No 31 & Plot No 32
6. Xerox Copy[protected] Financial Year Form 16 Xerox Copy with Self Attested by me ...
7. BRS Copy - G4, ( Plan View - A3 Size ), Proceedings & Approval Letter.
8. BRS Copy - G2 ( Acknowledgement Copy, Payment Receipt Copy, Plan Copy - A4 Size )
9. Old Link Documents - 2 Sets Each & 6 Such Documents
10. Property Tax Payment Receipt Xerox Copy - G4
11. Property Tax Payment Receipt Xerox Copy - G2

Etc ...

I am yet to clearly verify the received documents, which you have given yesterday at my home, in my absence, with out giving any information to me either by mail or phone, about your visit timings & about list of documents ...

SMART = Specific Measured Accurate in Real Time

from: BHUMI REDDY VARADARAJULA REDDY
to: [protected]@hdfcsales.com
cc: [protected]@hdfcsales.com,
[protected]@hdfcsales.com,
[protected]@hdfcsupport.co.in,
[protected]@hdfcsales.com
date: Fri, Jul 28, 2017 at 5:36 PM

Dear HDFC Reps,

More than 24 Hours completed ...

1. No Acknowledgement from HDFC Reps.
2. No Reply For the Pending Docs
3. No Status Updates
4. No Communication / Effective Communication from HDFC
5. No minimum Basic Protocol from HDFC to respond Customer Mails ...

Regards
BVR Reddy

from: BHUMI REDDY VARADARAJULA REDDY
to: [protected]@hdfcsales.com
cc: [protected]@hdfcsales.com,
[protected]@hdfcsales.com,
[protected]@hdfcsupport.co.in,
[protected]@hdfcsales.com
date: Sat, Jul 29, 2017 at 3:57 PM

Dear HDFC Resp,

Very close to 48 Hours ...

2 Mails to all of you. No Acknowledgement & No Reply ...

Such a mess with the HDFC working Style ...

Regards
BVR Reddy

from: Vipparthi suresh
to: BHUMI REDDY VARADARAJULA REDDY
cc: "[protected]@hdfcsales.com",
"[protected]@hdfcsales.com",
"[protected]@hdfcsupport.co.in",
"[protected]@hdfcsales.com"
date: Sat, Jul 29, 2017 at 4:46 PM

Dear sir,

Sir Your property documents in Legal Department. Tomorrow is holiday it will take 3 to 4 working days. I will do do do ...submit your documents as soon as possible. Once I received documents from legal Department i will inform you.
Thanks you.

Thanks & Regards
VIPPARTHI SURESH

Hardly 1 reply from HDFC.

Third class Services from the Third class HDFC. The Proof is that the HDFC rep him self confirmed that he is going to provide the documents in 3-4 days. More than 13 days. No reply, No Documents, No Updates to Customer ...

from: ravi.[protected]@hdfc.com
to: padma.[protected]@gmail.com,
[protected]@yahoo.com
cc: ravi.[protected]@hdfc.com
date: Mon, Jul 31, 2017 at 4:15 PM
subject: Your loan application vide File no[protected]

Dear Sir/Madam

We regret to inform you that we are unable to process your application for a Housing Loan as you have indicated that you are not interested in the same.

An amount of Rs. 3525 is being refunded to you towards refund of processing fees paid.

Kindly note that of the fee received, an amount of Rs. 4260 has been retained on account of administrative expenses incurred on processing of the application.

We thank you for the interest shown in availing our facilities.

This communication is privileged in nature.

Yours faithfully,

Ravi Teja Marisetti

from: padmaja rani
to: ravi.[protected]@hdfc.com
cc: BHUMI REDDY VARADARAJULA REDDY,
Gora Parepally,
[protected]@hdfcsales.com,
[protected]@hdfcsupport.co.in
date: Thu, Aug 3, 2017 at 2:18 PM

Dear Mr. Ravi Teja Marisetti,

Thank you for the Mail & Information ... After 33 days ...

1. May i know what is the reason for " UNABLE to Process the Loan Application ". No Specific reason from your end till date. I don't want any telephonic Communications from you regarding this Reason. Please never direct me to contact some XYZ Reps in your HDFC organization ...
2. I just want to know what is the Purpose of taking the Fee Amount of 4260.
3. Where is the Bill copy for the said deducted amount.
4. When can i expect the Balance Amount in Account.
5. When can i expect MY Property Personal Documents whcih were given to HDFC Reps.
6. When can i expect the report
7. When can i expect the Answers for the above Questions ...
8. May i get the " Non disclosure agreement " signed copy from HDFC for the given Property Documents ...

Regards
BVR Reddy
[protected]

from: padmaja rani
to: ravi.[protected]@hdfc.com
cc: BHUMI REDDY VARADARAJULA REDDY,
Gora Parepally,
[protected]@hdfcsales.com,
[protected]@hdfcsupport.co.in
date: Thu, Aug 3, 2017 at 2:28 PM

Dear Mr. Gora,

I don't want any Telephonic Communication from you. Requesting you to please do not call me again.
As per your HDFC reps Last mail, ( Attached /Enclosed below ), HDFC confirmed that you are going to return the documents in 3-4 days ...

from: Gora Parepally
to: padmaja rani
date: Thu, Aug 3, 2017 at 2:34 PM
subject: Re: Your loan application vide File no[protected]

Please do not send mails to my personal mail I'd.

from: padmaja rani
to: ravi.[protected]@hdfc.com,
[protected]@hdfcsales.com,
[protected]@hdfcsupport.co.in,
[protected]@hdfcsales.com
cc: BHUMI REDDY VARADARAJULA REDDY
date: Mon, Aug 7, 2017 at 10:42 AM

Dear Mr. Ravi Teja Marisetti,

More Than 40 Days ... Very Bad / at worst of HDFC, the way how you are hiding from the Customer by not even replying to the customer mail, which was given some time to you ...

from: padmaja rani
to: ravi.[protected]@hdfc.com,
[protected]@hdfcsales.com,
[protected]@hdfcsupport.co.in,
[protected]@hdfcsales.com
date: Tue, Aug 8, 2017 at 10:07 PM

It seems that there is no competent person in the above listed members to answer the customer questions ( or ) to resolve the customer issues ( or ) to update the customer in correct protocol...

I am considering that the Suresh Vipparthi is really incompetent that he don't know what documents are required for resale flats

He don't have time discipline...the proof is that he failed to return the documents, as he committed to provide the same in 3-4 days, it is almost 6th day ...

How about the others, ...

In an organization...Up the accountability and down the line responsibility...I found that in your organization no responsible person and no accountable person. If you are all not in a position to satisfy the customer, then raise your level to further level and seek the higher ups suggestions to resolve the issue...

Dear HDFC,

Since there is no reply from HDFC, I approached consumer complaints ... I have shared complete details in my above thread, you can very well read the data. Please go through the same

from: [protected]@hdfcsales.com
to: [protected]@gmail.com
date: Wed, Aug 16, 2017 at 9:15 AM

out of office returning on 21//2017

Is the reply what i received from the HDFC ...

I do not have any words to say ... Such a wonder full Reply from the HDFC

Hi,
I cancelled my flight tickets 3 weeks ago.
I got confirmation from Ibibo about refund acknowledged by Bank.

But still no amount has been refunded.

Got a call from +[protected] at 11:55pm on 25th August 2015 saying that the commission of agent will be credited in my account.
Is this statement true ?

Hi,
I cancelled my flight tickets 3 weeks ago.
I got confirmation from Ibibo about refund acknowledged by Bank.

But still no amount has been refunded.